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Your potential has a place here with TTEC’s award-winning employment experience. As a Dutch-English Customer Service Associate working Remotely in Greece in support of our Booking.com team, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be Doing&nbsp;Joining our TTEC Greece team can be an exciting way to gain international work experience while immersing yourself in Athen's vibrant culture and stunning landscapes. This position offers valuable skills in the customer service and travel industries that can lead to a long-term career with our award-winning team! Looking to build or level-up your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.&nbsp;During a Typical Day, You’ll&nbsp;<ul><li>Answer incoming communications from customers &nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues&nbsp;</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.&nbsp;</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes. &nbsp;</li><li>Ensure a high level of partner service and a positive partner experience &nbsp;</li></ul>What You Bring to the Role&nbsp;<ul><li>Fluent in Dutch and English&nbsp;</li><li>High school diploma or equivalent &nbsp;</li><li>6 months or more experience in customer service, hospitality, retail or F&amp;B service</li><li>Recognize, apply and explain your product or service knowledge &nbsp;</li><li>Computer savvy&nbsp;</li><li>High speed internet in your quiet home work environment</li><li>Greece resident or ability to relocate&nbsp;and gain work authorization expediently to Greece</li></ul>What You Can Expect&nbsp;<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization&nbsp;</li><li>Career-growth and lots of learning opportunities for aspiring minds&nbsp;</li><li>25 days annual leave per year &nbsp;</li><li>Relocation assistance available&nbsp;</li><li>Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day&nbsp;</li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you&nbsp;</li></ul>A Bit More About Your Role&nbsp; We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.&nbsp;You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.&nbsp;

Dutch-English Customer Service in support of Booking.com – Remote in Greece

We are looking for a passionate and self-motivated professional to join our Customer Experience Team!<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Deal with clients’ inquiries via live chat, email and telephone.</li><li>Perform personal clientele analysis and taking actions as required.</li><li>Handle client inquiries appropriately and ensuring that high level service is provided.</li><li>Promote available products and services to clients.</li><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Cooperate effectively with other departments as required.</li><li>Contribute to team effort by achieving targeted results.</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector is a definite plus.</li><li>Fluent German speaker with excellent oral and written skills in English.</li><li>Ability to multitask and maintain a high-level of organization.</li><li>Outstanding communication and interpersonal skills.</li><li>Excellent computer literacy.</li><li>Valid work permit required.</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2></h2>

German-Speaking Customer Experience Officer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Content Moderator really do? Think of yourself as someone who will ensure high quality and safe experiences for both people and businesses across the social media family of apps, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what It's like being a Content Moderator. As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling procedures with consistency. The best candidates are able to identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use by carefully monitoring reports of abuse on the site. You will atively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community. A Content Moderator will escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs. You will also adhere to security measures, confidentiality, and other project requirements in any way related to your work. So what does all this mean for your day-to-day? In the Content Moderator role, you will be working on a computer each day reviewing content such as videos, news stories, still pictures, political ads, and social media profiles. You will then score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency. In order to properly identify all of these items, you will be trained on how to enforce the client's policies, and then use these policies to support the overall business. As a Content Moderator, you understand the importance of working hard and having fun! You will be given daily time to participate in wellness activities such as dance parties, fitness challenges, on-site wellness programs, video games, and team development exercises. TaskUs provides onsite free munchies, popcorn, and food for purchase from our market or local source food vendors. We also enjoy a good party, so there is always one happening somewhere! Do you have what it takes to be a Content Moderator? Requirements: What is it we're looking for? Well since this is a Content Moderator we need someone with at least one year prior operations experience in shared services or a customer experience environment. What else? <ul><li>We also need someone with at least a high school diploma or equivalent.</li><li>We also need someone who is fluent in English and Portuguese, must be able to read and speak the language.</li></ul> Now let's get technical. <ul><li>We're looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.</li></ul> TaskUs devotes considerable resources to the wellbeing of its employees. Being a Content Moderator means participating in counseling sessions and other wellness programs: • All employees will attend wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment. • All employees will attend wellness groups.

Job Ads Intern Greece, Customer Service / Call Center

dutch-english customer service in support of booking.com – remote in greece

TTEClife

german-speaking customer experience officer

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remote: content moderation - bilingual portuguese/english

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