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We are looking for a Senior Technical Support Engineer to join our team.&nbsp;The primary focus of this role is to&nbsp;provide extended BI – ETL support services and consultation to clients.&nbsp;&nbsp;Responsibilities:<ul><li>Troubleshoot SAP BI suite issues.</li><li>Troubleshoot Informatica Power Center issues.</li><li>Performing analysis of root causes.</li><li>Talking directly to the customer to determine the nature of the technical issue.</li><li>Connecting to the customer's computer system via remote access.</li><li>Install, implement and upgrade BI &amp; ETL applications.</li><li>Reporting on metrics regarding usage and performance.</li><li>Organizing and promoting training courses.</li></ul>&nbsp;&nbsp;Skills &amp; Knowledge:<ul><li>BS Degree in Computer Science, Information Technology, or related field.</li><li>ITIL Framework Knowledge.</li><li>5+ years of support expertise.</li><li>SQL skills.</li><li>5+ years of experience with SAP BI suite or similar application (certification is a plus).</li><li>5+ years of experience with Informatica Control Center or similar application&nbsp;(certification is a plus).</li><li>Middleware technology skills (IIS, Tomcat).</li><li>Capable of working under pressure.</li><li>Familiarity and experience with Critical Production Systems.</li><li>Fluent in Greek and English language.</li></ul>&nbsp;Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package.</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one.</li><li>Developer’s fuel is coffee, and the supply source is in our kitchen!</li><li>We are excited for challenges, so you are invited to take part in exciting projects.</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide.</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul> Relational Financial Solutions&nbsp;adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in&nbsp;https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Senior Technical Support Engineer (BI)

As Software&nbsp;Consultant, you will participate in multiple&nbsp;projects throughout the implementation life cycle, including design, mapping, testing, and go-live support.Your contribution to the success of the team<ul><li>Meet business and technical stakeholders to gather, analyze and define customer’s requirements about business processes</li><li>Create technical solutions design and implement software according to business requirements</li><li>Provide feedback on developing new functionalities and improving existing, according to customers’ needs</li><li>Provide training to achieve user smooth introduction to the new functionalities and software environment</li><li>Work closely with project team to prioritize customers’ needs and proactively identify and resolve problems</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor or Master’s degree in Computer Science, Information Technology, Economics or in relevant field</li><li>Knowledge of Databases (Microsoft SQL Server)</li><li>Hands on experience with ERP, CRM or other software is a plus</li><li>Excellent verbal and written communication skills in English</li><li>Strong interpersonal skills</li><li>Excellent problem-solving and analytical skills</li><li>Ability to work independently and as part of a team</li><li>Customer-oriented mindset with a commitment to delivering high-quality service</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Job Ads It Support Specialist Καλλιθέα, Information Technology / It

senior technical support engineer (bi)

Relational Business Software

software consultant (sql specialist)

ENTERSOFTONE

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