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<h2>Περιγραφή Θέσης</h2>We are currently searching to hire a Systems &amp; Networks Engineer, for the IT Division of KonKat ATE (Maternity Cover, 1 year contract). The individual will monitor the systems and networks infrastructure, upgrade on premise infrastructure, expanding to Cloud services, as well as maintain the computer networks.<h2>Κύριες Αρμοδιότητες Ρόλου</h2><ul><li>Maintains and upgrades data center infrastructure to ensure reliability and performance.</li><li>Designs, implements and supports the organization’s network systems (LAN, WAN, Data Center).</li><li>Handles hardware, software and configuration issues of the network equipment.</li><li>Designing and implementing network and systems security mechanisms, harmonized with organization’s policy.</li><li>Proceeds with troubleshooting technical issues and provides technical assistance with hardware and network issues.</li><li>Participates in IT projects, ensuring the efficient connection between the implemented information systems.</li></ul><h2>Κύρια Προσόντα</h2><ul><li>Bachelor’s degree in Computer Science or other relevant discipline</li><li>Minimum 2 years previous experience as a Systems and Networks Engineer or related position</li><li>Experienced in Cisco network technologies management and configuration</li><li>Knowledge in network security solutions (Firewalls, IDS / IPS, WAF)</li><li>Familiar with virtualization platforms (e.g. VMware) and operating systems (Windows, Linux)</li><li>Certification on CCNA/CCNP will be considered an asset</li><li>Fluency in English and Greek, both oral and written</li></ul><h2>Επιπλέον Χαρακτηριστικά</h2><ul><li>Communication &amp; interpersonal skills</li><li>Analytical &amp; critical thinking</li><li>Attention to detail &amp; problem-solving skills</li><li>Flexibility and adaptability</li><li>Teamwork spirit and collaboration</li></ul>

Systems and Network Engineer 1

We are seeking an experienced and highly skilled Electrical Engineer with a strong background in digital systems, specifically applied within the retail sector. The ideal candidate will possess expertise in designing, implementing, and maintaining digital and centralized control &amp; monitoring (CCM) systems in retail environments, with a particular focus on retail stores. This role requires a blend of technical proficiency, project management, and a keen understanding of the unique operational needs of retail outlets.&nbsp;What your day to day will include: <ul><li>Designing, developing, and implementing digital systems and solutions tailored for retail environments, ensuring seamless integration with existing store infrastructure.</li><li>Leading the installation, configuration, and maintenance of centralized control and monitoring (CCM) systems to optimize store operations, energy management, and security.</li><li>Collaborating with internal teams, vendors, and store managers to assess needs, troubleshoot issues, and provide technical support for deployed systems.</li><li>Conducting site surveys and technical evaluations to recommend upgrades or enhancements for digital systems within OPAP retail stores.</li><li>Ensuring all systems comply with relevant industry standards, safety regulations, and OPAP’s operational guidelines.</li><li>Preparing technical documentation, system diagrams, and user manuals for installed solutions.</li><li>Monitoring technological trends and proposing innovative solutions to enhance customer experience and store efficiency.</li><li>Managing the preparation of tenders and oversee procurement processes for digital and CCM system components, ensuring cost-effectiveness, quality, and timely delivery in alignment with project requirements.</li></ul>&nbsp;What you’ll bring: <ul><li>Bachelor’s or master’s degree in electrical engineering, Computer Engineering, or a related field.</li><li>Proven experience (5+ years) working with digital systems in retail or similar environments.</li><li>Strong knowledge of CCM systems, automation, and networked control solutions.</li><li>Familiarity with the operational aspects of OPAP retail stores is highly desirable.</li><li>Excellent problem-solving skills and the ability to work independently or as part of a multidisciplinary team.</li><li>Proficiency in relevant software tools for system design, simulation, and monitoring.</li><li>Effective communication skills for technical and non-technical stakeholders.</li><li>Ability to travel to various OPAP retail locations as required.</li><li>Experience with IoT devices and smart retail technologies.</li><li>Knowledge of energy management and security systems relevant to retail.</li><li>Project management certification or experience leading technical projects.</li><li>Understanding of Greek retail market and regulatory requirements (for OPAP stores in Greece).</li><li>Proficient user of the English language.</li><li>Strong skills in Microsoft Office applications.</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>Competitive salary package and bonus scheme 💸</li><li>Health insurance coverage &amp; Pension Plan 🙏</li></ul><ul><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Continuous learning with classroom/digital trainings by Allwyn Academy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Volunteering opportunities, including 2 extra days off to give back🌱</li><li>Well-Being activities&nbsp;💪</li><li>Monthly food allowance 🍴</li><li>Exclusive employee discounts across a range of partners 🛍️</li></ul>

Sr. Electrical & Automation Engineer (Fixed-Term / Subcontractor) (3819)

NTT Data Greece is looking a Project Manager, who will lead cross-functional development teams to deliver secure, scalable, and compliant digital platforms for EU agencies. As a Project Manager, you will own the delivery of custom software development projects from the initial scoping and architecture alignment through to the final deployment and maintenance.&nbsp;Your role:&nbsp;<ul><li>Provide effective leadership for the project team ensuring that team members are motivated and constantly developing their skills and experience&nbsp;</li><li>Guide the team in charge of project activities and review their deliverables.&nbsp;</li><li>Estimate costs, timescales and resource requirements for the successful completion of each project to agreed terms of reference.&nbsp;</li><li>Give proposals for project strategies, planning, definition of tasks and deliverables, review of project deliverables, quality control, risk analysis and management, status reports, problem reporting and management systems, follow up and organization.&nbsp;</li><li>Prepare and maintain project and quality plans and tracks activities against the plan, provide regular and accurate reports.&nbsp;</li><li>Monitor costs, timescales and resources used. Act where these deviate from agreed tolerances. Ensure that delivered systems are implemented within these criteria.&nbsp;</li><li>Participate in functional working groups and progress meetings.&nbsp;</li><li>Proactively identify bottlenecks, manage project risks, and drive all necessary mitigation measures.&nbsp;</li></ul>Your Profile:<ul><li>Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).</li><li>Minimum of 5+ years of experience managing custom software development projects, with at least 2 years of direct experience supporting EU institutions, bodies, or agencies.</li><li>Strong mastery of Agile/Scrum methodologies, combined with a solid understanding of project management frameworks (PMI, PRINCE2, PM²).</li><li>Solid understanding of modern software architecture, APIs, CI/CD pipelines, and cloud environments.</li><li>Exceptional written and spoken English.</li><li>Ability to produce clear technical documentation and deliver confident presentations to institutional stakeholders.</li><li>Based in Athens, with availability for occasional travel within Europe.</li></ul>

Project Manager

Intellectica is seeking an experienced and highly motivated Senior SAP BW/SAC Analyst on behalf of a leading European healthcare provider. Reporting directly to the Head of Financial Controlling, the successful candidate will play a pivotal role in strengthening the organization’s data-driven culture by delivering reliable analytics, identifying improvement opportunities, and supporting strategic decision-making at the highest management level. As the SAP BI landscape expands, this position will also contribute to shaping a scalable and sustainable analytics architecture.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Design, develop, and maintain SAP BW data models, process chains, and BI reports</li><li>Create modern, interactive dashboards and reports in SAP Analytics Cloud (SAC)</li><li>Gather, analyze, and translate business requirements into comprehensive BI solutions</li><li>Ensure the quality, accuracy, and completeness of data feeding into reports and dashboards</li><li>Collaborate with cross-functional teams (Finance, IT, and Operations) to identify needs and deliver optimal solutions</li><li>Contribute to the long-term BI roadmap and identify opportunities for automation and advanced analytics (predictive insights, planning, forecasting)</li><li>Monitor, troubleshoot, and optimize BW and SAC performance, including query optimization and data load management</li><li>Maintain documentation for data models, reports, and BI processes, ensuring clarity and compliance with governance standards</li><li>Support user acceptance testing (UAT) and provide guidance or training to business users as needed</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Computer Science, Economics, or a related field</li><li>5+ years’ hands on experience in SAP BW and SAP Analytics Cloud projects</li><li>Proven track record of contributing to or leading Business Intelligence (BI) initiatives from design to delivery</li><li>Ability to collaborate effectively within project teams and cross-functional environments</li><li>SAP Reporting certifications (e.g., SAC, BW/4HANA) will be considered an asset</li><li>Experience with data governance, security models, and compliance is a plus.</li></ul>&nbsp;Core competencies of successful candidate:&nbsp;<ul><li>Strong analytical skills</li><li>Clear and confident communication</li><li>Team-oriented with collaborative mindset</li><li>High attention to detail and security awareness</li><li>Adaptability to evolving needs</li></ul>

SAP BW/SAC Analyst

Αναζητούμε UAT Tester για την ενίσχυση των ομάδων Digital banking, με αποστολή να διασφαλίζει ότι οι ψηφιακές τραπεζικές υπηρεσίες ανταποκρίνονται στις επιχειρησιακές απαιτήσεις, τα compliance standards και τις προσδοκίες των πελατών πριν από την παραγωγική διάθεση.Ο ρόλος περιλαμβάνει σχεδιασμό και εκτέλεση UAT δοκιμών, καταγραφή/παρακολούθηση defects και στενή συνεργασία με business και IT ομάδες.Κύριες αρμοδιότητες<ul><li>Συνεργασία με business analysts, product managers και developers για κατανόηση απαιτήσεων και μετατροπή τους σε test scenarios.</li><li>Ανάπτυξη και εκτέλεση UAT test plans, test cases και test scripts για digital banking εφαρμογές.</li><li>Αναγνώριση, καταγραφή και παρακολούθηση defects (π.χ. JIRA) και συντονισμός επίλυσης με την ομάδα ανάπτυξης.</li><li>Regression testing μετά από fixes ή system updates.</li><li>End-to-end testing customer journeys: account opening, transactions, payments, authentication.</li><li>Επιβεβαίωση συμμόρφωσης με τραπεζικές κανονιστικές απαιτήσεις και security policies (PSD2, GDPR, KYC, AML).</li><li>Συντονισμός UAT sign-off με stakeholders και υποστήριξη readiness για production deployment.</li><li>Παραγωγή test reports (defect trends, ευρήματα, προτάσεις βελτίωσης).</li></ul>Απαιτούμενη εμπειρία<ul><li>2–3 έτη εμπειρίας σε UAT testing (ιδανικά σε banking/financial services</li></ul>Απαιτούμενες δεξιότητες<ul><li>Εξοικείωση με online/mobile banking και payment systems.</li><li>Καλή γνώση UAT methodologies &amp; best practices και εμπειρία σε web/mobile/API testing.</li><li>Προϋπηρεσία με test management εργαλεία (π.χ. JIRA, HP ALM, TestRail).</li><li>Καλή κατανόηση compliance &amp; security πρακτικών σε digital banking (PSD2, GDPR, KYC, AML).</li><li>Εμπειρία σε digital payments (SWIFT, SEPA, real-time payments).</li><li>Γνώση εργαλείων automation (Selenium, Postman).</li><li>Accessibility testing (WCAG).</li><li>Προσοχή στη λεπτομέρεια και τεκμηριωμένη καταγραφή ευρημάτων.</li><li>Αναλυτική σκέψη και επίλυση προβλημάτων.</li><li>Επικοινωνία και συνεργασία με business και IT stakeholders.</li><li>Οργάνωση, προτεραιοποίηση και αποτελεσματική διαχείριση χρόνου.</li><li>Προσανατολισμός στην εμπειρία πελάτη και στην ποιότητα παράδοσης.</li></ul>

UAT tester, Digital banking - Digital Channels & Cards

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.What you’ll doThe role is responsible to manage IT Service Desk and Data Center operational activities 24/7 under shifts, focusing on services availability and providing great customer experience to internal and external customers. &nbsp; &nbsp;More specifically you will:&nbsp;<ul><li>Administer, monitor, and support all data center solutions and IT infrastructure (internal and external), including system/application monitoring, incident/problem management, ticket handling (L1/L2), escalation based on severity and business impact, and collaboration with other teams. &nbsp;</li><li>Oversee data center facility operations, including physical security, access control, maintenance coordination, and support for internal/external access requests. &nbsp;</li><li>Analyze, design, and implement new data center installations, including capacity planning for power, cooling, space, and weight, and provide input on infrastructure requirements. &nbsp;</li><li>Manage data storage and backup operations, ensuring data protection, access control, and fulfillment of data requests. &nbsp;</li><li>Handle asset lifecycle management (LCM), including decommissioning/removal of equipment and secure destruction of failed or obsolete media (HDDs, backup tapes) via certified partners. &nbsp;</li><li>Produce regular (weekly/monthly) operational and performance reports</li></ul>Who you are<ul><li>Bachelor’s degree in Computer Science, Information Technology or a related field &nbsp;</li><li>At least 1 year of experience in the Service Desk domain with a proven track record &nbsp; &nbsp;&nbsp;</li><li>Experience in task management and in ticket recording tool (BMC Remedy ITSM)&nbsp;</li><li>Strong understanding of Server operating systems (Windows, Linux-Unix), software, and IT infrastructures&nbsp;</li><li>Familiarity with Networking and cloud solutions&nbsp;</li><li>Excellent analytical, technical, and problem- solving skills&nbsp;</li><li>Self – motivated with strong time-management &amp; collaboration skills, with the ability to work under pressure&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

IT Service Desk & DCM Engineer

Our Client is looking for a Solution Architect who will be responsible for designing and documenting scalable,secure, and high-performing back-end solutions based on Java technologies. This role ensures alignment with Enterprise Architecture standards and provides technical leadership throughout the solution lifecycle.Role PurposeTo translate business requirements into robust technical architectures, guide development teams, and ensure successful delivery of solutions that meet functional and non-functional requirements.Key Responsibilities<ul><li>Design and document solution architecture in collaboration with stakeholders</li><li>and other architects.</li><li>Ensure compliance with Enterprise Architecture guidelines and Tech Lead</li><li>Validate that solutions meet business requirements and quality standards.</li><li>Mentor developers and provide technical assistance on complex tasks.</li><li>Monitor implementation progress and validate final delivery against design.</li><li>Collaborate with Product Owners, Business Analysts, and Development</li><li>Teams for seamless execution.</li></ul>Core Tasks<ul><li>Create architecture diagrams, integration specifications, and technical</li><li>Define technology stack and patterns for Java-based back-end solutions.</li><li>Oversee code quality and adherence to best practices.</li><li>Support troubleshooting and performance optimization.</li><li>Participate in architecture reviews and governance processes.</li></ul>Required QualificationsExperience:<ul><li>7+ years in software development with strong focus on Java back-end technologies.</li><li>3+ years in solution architecture or technical leadership roles.</li></ul>Technical Skills:<ul><li>Expertise in Java, Spring Boot, Spring Cloud.</li><li>Strong knowledge of Microservices Architecture, RESTful APIs.</li><li>Experience with Databases (SQL, NoSQL), Messaging Systems (Kafka, RabbitMQ).</li><li>Familiarity with CI/CD pipelines, Docker, Kubernetes.</li><li>Understanding of security principles, performance optimization, and scalability patterns.</li></ul>Soft Skills:<ul><li>Excellent communication and documentation skills.</li><li>Strong problem-solving and analytical thinking.</li><li>Ability to mentor and lead technical teams.</li><li>Collaborative mindset and stakeholder management skills.</li></ul>

Solution Architect (Java)

An AWS Cloud Operations Architect is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB &amp; RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Cloud Operations Architects partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Key job responsibilities * You’ll build solutions, provide technical guidance and advocate for the customer * Ensure AWS environments remain operationally healthy whilst reducing cost and complexity * Develop trusting relationships with customers, understanding their business needs and technical challenges * Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management * Consult with a range of partners from developers through to C-suite executives * Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers * With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS * Provide detailed reviews of service disruptions, monthly &amp; quarterly metrics, detailed pre-launch planning * Solve a variety of problems across different customers as they migrate their workloads to the cloud * Uplift customer capabilities by running workshops, immersion days, etc. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship &amp; Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Basic Qualifications- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment - Experience in technical engineering - * Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environmentPreferred Qualifications- Experience in a customer facing/consultancy role. - Experience with AWS services or other cloud offerings - Experience in internal enterprise or external customer-facing environment as a technical lead

Cloud Operations Architect , AWS Enterprise Support CEE

Currently, we are seeking to hire an &nbsp;System Engineer, to join our team.<h2>During your day you will:</h2>•&nbsp;&nbsp; &nbsp;Plan, design, and implement IT solutions for the organization and end users in alignment with the organization's IT strategy, standards, and objectives •&nbsp;&nbsp; &nbsp;Deliver precise technical troubleshooting and effective resolutions for complex IT issues •&nbsp;&nbsp; &nbsp;Contribute to the research and evaluation of new technologies and tools to enhance IT efficiency and optimize the end-user experience •&nbsp;&nbsp; &nbsp;Provide technical support and training to end users and IT support staff on IT systems and applications •&nbsp;&nbsp; &nbsp;Document and update IT processes, configuration and inventories&nbsp; •&nbsp;&nbsp; &nbsp;Collaborate and contact with internal and external stakeholders and vendors&nbsp; &nbsp;<h2>What you need to stand out:</h2>What you need to stand out: •&nbsp;&nbsp; &nbsp;Degree in Computer Science, Information Technology or related field&nbsp; •&nbsp;&nbsp; &nbsp;3 years of experience on IT operations and workplace engineering&nbsp; •&nbsp;&nbsp; &nbsp;Good understanding of the IT service operation and delivery framework&nbsp; •&nbsp;&nbsp; &nbsp;Proficient knowledge in Windows operating systems, Active Directory, Office 365, MS Exchange and other IT technologies •&nbsp;&nbsp; &nbsp;Strong knowledge of IT security principles and practices, including antivirus, encryption, VPN, and identity managementKey skill/attributes •&nbsp;&nbsp; &nbsp;Attention to detail &amp; organizational perception&nbsp; •&nbsp;&nbsp; &nbsp;Analytical &amp; problem solving skills &nbsp;&nbsp; •&nbsp;&nbsp; &nbsp;Time management skills&nbsp; •&nbsp;&nbsp; &nbsp;Interpersonal skills &nbsp; •&nbsp;&nbsp; &nbsp;Collaboration &nbsp; &nbsp;

System Engineer

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a dynamic Contact Center Systems Engineer to be part of our&nbsp;Call Center Systems&nbsp;team.&nbsp;You have a challenging mission for:&nbsp;ensuring smooth operation, optimization, and high availability of ACD, IVR, dialer, and VoIP systems. You will handle advanced troubleshooting, implement upgrades, support security and capacity planning, and drive continuous improvements in call center technologies.What&nbsp;you will&nbsp;do:<ul><li>Manage and maintain call center systems (ACD, IVR, dialers, VoIP).</li><li>Perform system upgrades, patches, and configuration changes.</li><li>Monitor system performance and ensure high availability.</li><li>Provide second-level and third-level support for system-related issues.</li><li>Diagnose and resolve complex telephony and application problems.</li><li>Collaborate with vendors and internal teams for escalated issues.</li><li>Configure call routing, IVR menus, and agent profiles.</li><li>Optimize workflows and implement new technologies to improve efficiency.</li><li>Prepare technical documentation for internal use.</li><li>Generate performance reports and assist in capacity planning.</li><li>Help ensure compliance with data protection and security standards.</li><li>Support implementation of access controls.</li><li>Assist in planning and deploying new call center technologies.</li><li>Participate in testing and quality assurance for new implementations.</li><li>Stay updated on emerging call center technologies.</li><li>Suggest improvements to enhance system reliability and efficiency.</li></ul>It would be great if you have:<ul><li>A University Degree in relevant field</li><li>3+ years of experience in a similar role</li><li>Previous experience in the telecommunications sector is appreciated</li><li>Basic Knowledge of Contact Center Platforms - Familiarity with tools like Genesys, Avaya, or Cisco (basic navigation and configuration).</li><li>Understanding of Telephony Concepts</li><li>Basic knowledge of VoIP principles, call routing, and queue management.</li><li>Basic knowledge of ASR and NLU technology</li><li>Reporting Basics - Generating standard performance reports (AHT, call volumes) using built-in tools.</li><li>Troubleshooting Fundamentals - Ability to identify and escalate system issues.</li><li>Streamlining workflows for efficiency and cost-effectiveness.</li><li>Ensuring adherence to regulatory standards and internal policies.</li><li>Good communication Skills, clear interaction with team members and vendors.</li><li>Ability to follow troubleshooting guides and escalate effectively.</li><li>Having the capacity to understand the impact of systems on customer experience.</li><li>Willingness to learn new systems and processes quickly.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

Contact Center Systems Engineer

We are looking for an AI Delivery Manager to lead end-to-end delivery of AI and Data projects — from discovery to production. You will be accountable for project success, combining strong delivery management expertise with a solid understanding of AI, ML, and data technologies. You will focus on three categories of projects: GenAI Product development, ML Product development and AI Platform enablement.Join a global team delivering AI-driven transformation for leading enterprises. Work with cutting-edge GenAI and ML technologies, collaborate with top experts, and shape the next generation of intelligent solutions.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Act as a bridge between technology and business, understanding business objectives — including business cases, project purposes, expected outcomes, and delivered value.</li><li>Manage full lifecycle of AI initiatives (GenAI, ML).</li><li>Own delivery scope, schedule, quality, and budget.</li><li>Lead multidisciplinary global teams and ensure alignment across engineering and client stakeholders.</li><li>Act as main delivery contact for clients; build trusted relationships</li><li>Oversee risk, financials, and contract adherence.</li><li>Ensure compliance with legal, ethical, and security standards in AI.</li><li>Mentor team members and promote delivery excellence and engineering excellence</li></ul>Requirements<ul><li>Strong client-facing, risk management, and stakeholder communication skills.</li><li>3+ years in GenAI and traditional ML delivery management (e.g., RAG-based applications, chatbots, recommender systems, forecasting systems)</li><li>3+ years of previous experience as engineer (e.g., data scientist, machine learning engineer, data engineer, devops, python engineer)</li><li>Solid understanding of GenAI and ML technologies, and data management fundamentals.</li><li>Experience with at least one major cloud provider (AWS, Azure, GCP, Databricks).</li><li>Ability to lead cross-functional, distributed teams.</li><li>Ability to enforce engineering excellence and closely work with solution architects</li><li>Knowledge of the Greek language is a must</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Data Delivery Manager

As a Network Engineer, you will be placed in the Network Services team of the IT Infrastructure &amp; Operations Division of Alpha Bank, being responsible for the maintenance and support of the network systems and infrastructure. He/She will monitor the performance and availability of the network and will perform capacity planning, while analyzing network trendsThe job holder should be self-motivated, with strong problem-solving, analytical and communication skills. He/She should possess the ability to prioritize, meet deadlines, perform under pressure and work both independently and in a team environment.What you will be doing&nbsp;<ul><li>Configure and manage network equipment.</li><li>Configure and manage network surveillance applications.</li><li>Performe network supervision.</li><li>Draft technical specifications (in collaboration with business representatives, IT application administrators and Project Managers).</li><li>Evaluate vendor solutions.</li><li>Performe maintenance on the systems’ hardware and software as well as on the related infrastructure.</li></ul>&nbsp; What you need to have&nbsp;<ul><li>A Bachelor’s degree in Computer Science, Computer Networking, Engineering, Mathematics or in any other related discipline.</li><li>Excellent knowledge of network communication protocols (IP, TCP, UDP, IPsec).</li><li>Knowledge of routing and switching network protocols (BGP, OSPF, STP, etc.).</li><li>Knowledge of network security processes.</li><li>Knowledge of Wi-Fi networks.</li><li>Up to three (3) years of working experience in the implementation and management of data-voice networks.</li><li>A certification in the corresponding technologies and especially in CISCO equipment (CCNA, CCNP)will be considered an asset.</li><li>Experience with and knowledge of implementations in IP telephony is desirable.</li><li>Experience with Network Load Balancing and Higher-Level Protocols (http, https, etc.) is desirable.</li><li>Experience with the operation of Network Management Systems is desirable.</li><li>Experience with Data Center Networking will be considered an asset.</li><li>Experience in managing video conferencing infrastructure is desirable.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Network Engineer

Our team is looking for a&nbsp;motivated&nbsp;and&nbsp;experienced IT Transition PM&nbsp;in&nbsp;Athens&nbsp;to&nbsp;support our client on a European institution project.As an IT Service Transition Manager, you will play a key role in leading the controlled, compliant, and low-risk transition of services into and out of the client’s delivery model. You will coordinate complex transition activities across multiple stakeholders, ensuring operational continuity, service readiness, and successful knowledge transfer without disruption to business operations.You will work closely with internal teams, suppliers, incumbent providers, and client stakeholders to ensure services are transitioned efficiently, transparently, and in line with governance and operational requirementsYour role:<ul><li>Lead end-to-end service transition activities, including transition planning, mobilization, onboarding, operational readiness, and service handover.</li><li>Own and maintain the Transition Plan, including scope, milestones, deliverables, dependencies, assumptions, resource planning, and acceptance criteria.</li><li>Establish and manage transition governance, including reporting cadence, stakeholder reviews, escalation management, workshops, checkpoints, and decision forums.</li><li>Coordinate transition-in and transition-out activities across multiple teams, suppliers, and stakeholders in complex multi-vendor environments.</li><li>Ensure operational readiness through validation of processes, tooling, support models, SLAs, KPIs, reporting mechanisms, and service acceptance criteria.</li><li>Drive knowledge transfer activities, including documentation quality assurance, runbooks, inventories, shadowing/reverse-shadowing sessions, and formal sign-offs.</li><li>Identify and manage transition risks, issues, dependencies, and change impacts, ensuring mitigation plans are implemented and tracked.</li><li>Support service stabilization and hypercare activities following go-live or handover phases.</li><li>Ensure compliance with governance, security, contractual, and operational requirements throughout the transition lifecycle.&nbsp;</li></ul>Your profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business Administration, Engineering, or related field (or equivalent experience).</li><li>8-10 years of experience managing complex IT service transitions, mobilizations, or transformation programs within large enterprise, regulated, or governance-driven environments.</li><li>Strong experience in transition-in, transition-out, operational readiness, and knowledge transfer management.</li><li>Experience coordinating multiple stakeholders, suppliers, incumbent providers, and cross-functional teams in international or multi-vendor environments.</li><li>Solid understanding of IT service management principles, operational governance, and managed services delivery models.</li><li>Strong capability in risk, issue, dependency, compliance, and change management.</li><li>Experience defining and managing transition governance structures, reporting mechanisms, and service acceptance processes.</li><li>Excellent stakeholder management, communication, facilitation, and organizational skills.</li><li>Relevant certifications or methodologies such as PMP, PRINCE2, MSP, and/or ITIL are highly valued.</li><li>Experience working within international organizations is considered a strong advantage.</li><li>Fluent in English (written and spoken).</li></ul>

IT Project Manager - Transition Projects

At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.&nbsp;The WowOur Product Development organisation spans across 5 locations, with the most creative teams in the industry! If you are passionate about the latest technologies and can handle mission-critical responsibilities, then this is the role for you!We are operating in a very competitive market therefore we MUST use latest technologies. Our aim is to create the best performance, functionality, and user experience in the iGaming industry!You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 40+ online brands! Our brands are used by hundreds of thousands of users and growing.&nbsp;What’s in it for you?Player Account Management (PAM) Area covers everything related to the management of the player accounts, such as:<ul><li>Account creation, verification, updates, and closure</li><li>Account authentication, controls, and security</li><li>User session management</li><li>Responsible Gaming&nbsp;</li></ul>&nbsp;A taster of what you will be involved with:&nbsp;<ul><li>Incident &amp; Problem Management: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.</li><li>Observability &amp; Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.</li><li>Performance &amp; Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.</li><li>Availability &amp; Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.</li></ul>&nbsp;What we are looking for<ul><li>Observability &amp; Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.</li><li>Programming &amp; Automation: Proficiency in scripting and coding to automate manual tasks (eliminate “toil”) and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.</li><li>Infrastructure as Code (IaC) &amp; Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).</li><li>Containerization &amp; Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.</li><li>CI/CD &amp; Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don’t cause incidents.</li><li>Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.</li><li>AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments</li><li>Cloud Application Load Balancer, preferably with experience on AWS ALB</li><li>Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS</li><li>Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.&nbsp;</li></ul>

Player Management – Site Reliability Engineer

The&nbsp;Solution Designer&nbsp;will be joining the software development team of Risk Management Domain of Alpha Bank IT Digital Services &amp; Data Analytics Division. You will be responsible for designing and overseeing the implementation of software solutions that meet the business requirements in areas such as Risk Management, Capital Management, MIS, ALM etc.&nbsp;You will work closely with cross functional IT teams and stakeholders to define architecture, guide development teams &amp; vendors, and ensure the successful delivery of projects. What you will be doing&nbsp;<ul><li>Collaborate with cross functional teams to understand their business objectives and technical requirements.</li><li>Understand and review the business and application requirements and define the solution requirements, ensuring they are consistent with the Bank’s IT strategy and practices.</li><li>Create High-Level technical solution design and produce relevant documentation.</li><li>Coordinate and consolidate High-Level Estimations, based on the high-level business requirements.</li><li>Participate in projects estimation and planning, providing technical input and helping the team set realistic goals and timelines.</li><li>Collaborate with Project Manager to create project milestone planning.</li><li>Cooperate with software engineers, data engineers, system engineers, and business analysts to implement effective and efficient software or data management solutions applying DevOps methods and iterative delivery.</li><li>Assess the impact of changes and enhancements on the existing architecture.</li><li> </li></ul> What you need to have&nbsp;<ul><li>BSc in Computer Science, Information Systems, Engineering, or any other related discipline.</li><li>Understanding of software engineering principles and best practices for building modular and maintainable systems.</li><li>Experience in designing scalable and resilient systems that meet performance, security, and reliability requirements.</li><li>Experience in DevOps and Agile methods and practices, familiarity with data modelling techniques, database design, optimization, and query tuning.</li><li>Familiarity with one or more RDBMS like Microsoft SQL Server, Oracle, PostgreSQL.</li><li>Familiarity with architectural patterns like SOA (Service-Oriented Architecture), microservices design patterns, message brokers (e.g., Apache Kafka) and integration frameworks (e.g., Apache Camel).</li><li>Prior experience in a banking environment will be considered an asset.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Solution Architect

As a Senior Middleware Site Reliability Engineer, you will lead complex platform transformations, drive service reliability improvements, and define technical standards while providing expert L3 support across JBoss, Apache, and Java-based environments.Your role:<ul><li>﻿Lead structural fixes, cluster migrations, decommissioning plans and complex outages across the ADS platform stack.​</li><li>Own the technical standards for security, patching, service improvement, operator handover quality and developer enablement.​</li><li>Provide deep L3 guidance on JBoss clusters, Apache, Java runtimes, deployment infrastructure and cross-platform dependencies.</li></ul>*This role requires on-call responsibilities, depending on operational needs.This role describes your starting point at NTT DATA. We believe in long-term relationships and in supporting your growth. As your skills and ambitions evolve, we will work with you to identify future opportunities, projects, and career paths across our organization.Your profile:<ul><li>﻿5-8 years of strong Linux, clustering, resilience and service-improvement experience.​</li><li>Comfortable translating application needs into platform standards, sizing, automation and support patterns.​</li><li>Strong RCA, coaching and stakeholder management capability for a declining but business-critical tower.</li><li>Fluency in English.</li></ul>

Senior Middleware SRE

As a Senior Cloud Engineer in our Enterprise IT team, you will take a key role in managing cloud and enterprise IT solutions!Responsibilities<ul><li>Design, deploy, and manage cloud solutions in Azure.</li><li>Support Microsoft 365 (M365) services as part of enterprise IT operations.</li><li>Collaborate with IT Infrastructure teams to integrate cloud services into enterprise applications.</li><li>Monitor and optimize cloud and IT infrastructure performance.</li><li>Administer and optimize Jira for project and task management across IT teams.</li></ul>Job requirements<ul><li>University/College Degree in Computer Science, Computer Engineering, or a relevant technology field.</li><li>5+ years of IT-related experience, with strong hands-on experience in cloud and enterprise IT.</li><li>Azure certifications (e.g., AZ-104, AZ-305) and hands-on experience with Azure services.</li><li>Familiarity with Microsoft 365 (M365) services and strong knowledge of IT infrastructure: computers, storage, and security services.</li><li>Experience with automation tools (Terraform, Ansible).</li><li>Proven experience as a Jira Administrator or advanced user.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li></ul>About UsINTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefining innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece. We have also been awarded the WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Cloud Engineer

As a Database Administrator at INTRALOT, you’ll play an active role in maintaining and optimizing our database environments, ensuring high availability, performance, and security. You’ll contribute to database design, automation, and optimization initiatives, while collaborating with cross-functional teams to support enterprise-level solutions across On-Premises, Cloud, and Hybrid infrastructures.Your Responsibilities:<ul><li>Database Management: Contribute to the installation, configuration, and maintenance of database systems (e.g., MySQL, Oracle, PostgreSQL, MongoDB, MS SQL Server) across different environments.</li><li>Performance Optimization: Monitor and fine-tune database performance, perform query tuning, and ensure reliability and scalability.</li><li>Security &amp; Compliance: Maintain strong backup, recovery, and access control procedures, ensuring compliance with standards such as GDPR and the WLA Responsible Gaming Framework.</li><li>Automation &amp; Scripting: Support and enhance automation processes using tools like Bash, Python, and Ansible, applying Infrastructure as Code (IaC) principles where relevant.</li><li>Collaboration &amp; Support: Work closely with Software Development, Infrastructure, and QA teams to deliver stable and efficient database solutions.</li><li>Continuous Improvement: Stay up to date with emerging technologies and recommend best practices to improve performance, reliability, and efficiency.</li></ul>Job requirementsYour Qualifications:<ul><li>Experience: At least 2 years of hands-on experience in database administration, supporting and optimizing production or enterprise-level systems.</li><li>Technical Expertise: Solid knowledge of at least one major RDBMS (MySQL or Oracle) and familiarity with others such as PostgreSQL, MongoDB, and MS SQL Server.</li><li>Automation Mindset: Experience with scripting and automation tools (Bash, Python, Ansible) and understanding of IaC concepts.</li><li>Analytical Thinking: Strong problem-solving skills and the ability to identify and resolve performance or configuration issues.</li><li>Communication &amp; Teamwork: Clear communication skills and a collaborative attitude when working with diverse technical teams.</li><li>Growth Orientation: Motivation to keep learning, adapt to new technologies, and contribute to improving internal systems and processes.</li></ul>&nbsp;&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 40 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2025, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 Competitive compensation package with additional benefits.💻 Opportunity for growth in a hybrid working model.🏥 Private Insurance coverage for you and your family.🏢 Modern facilities, inclusive amenities, and transportation options.📚 Comprehensive training program for continuous learning and development.🚀 Exceptional opportunities to grow in a multinational environment.🌎 Prospects for professional advancement both locally and globally.

Database Administrator

We are currently looking for a Senior Software Engineer to join our Information Technology &amp; Digital Strategy Division based in Paiania. This internal opportunity is ideal for those looking to expand their impact and grow within the company while continuing to contribute to our shared success.&nbsp;By joining this role, you will play a key part in building and evolving core systems and digital platforms. You will collaborate with cross-functional teams, contribute to architectural decisions, and ensure the delivery of high-quality, reliable, and efficient software that supports business growth and operational excellence.Your role will encompass:<ul><li>Providing technical leadership through mentorship, code reviews, and engineering best practices.</li><li>Designing, developing, and maintaining scalable, high-quality software solutions across enterprise systems.</li><li>Designing and evolving system architecture with focus on scalability, reliability, security, and performance.</li><li>Collaborating with stakeholders to gather requirements and translating them into technicalspecifications and system designs.</li><li>Managing deployments, monitoring system performance, and resolving complex production incidents and technical issues.</li><li>Ensuring software quality and operational excellence while working with internal teams and external vendors.</li></ul>&nbsp;What you will bring to the role:<ul><li>Bachelor’s degree in Computer Science or a related field.</li><li>4+ years of experience as a Software Engineer.</li><li>Strong programming experience in PHP, .NET, and JavaScript.</li><li>Solid understanding of software design patterns, scalable architecture, and system integration principles.</li><li>Experience with databases (PostgreSQL, MySQL, and other relational &amp; non-relational databases).</li><li>Experience with cloud platforms (AWS, Azure, or GCP).</li><li>Experience with DevOps tools and practices (CI/CD pipelines, containerization with Docker/Kubernetes, monitoring &amp; logging tools).</li><li>Familiarity with Agile methodologies (Scrum / Kanban).</li><li>Excellent communication skills with very good command of English (written and spoken).</li><li>Experience in solution design, vendor management, and cross-functional collaboration.</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package.&nbsp;</li><li>Ticket Restaurant.</li><li>Preferential household electricity plan.&nbsp;</li><li>Group Health Insurance program.&nbsp;</li><li>Pension Plan.&nbsp;</li></ul>&nbsp;

Senior Software Engineer

Epsilon Net,&nbsp;the largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions,&nbsp;offers you:Career Growth&nbsp;– Join a team where you can develop, learn, and evolve.Supportive Culture&nbsp;– Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence.Top Clients &amp; Technology –&nbsp;Work with the best professionals in the development sector and cutting-edge toolsAs an Oracle Developer - Apex:📌Your mission:• Design, develop, and maintain Oracle APEX applications• Optimize SQL Queries, implement PL/SQL stored procedures and functions• Collaborate with analysis and consulting teams to understand functional requirements• Develop functional, user-friendly interfaces• Ensure performance, security and scalability of applications• Debugging, testing and documentation📚What You Need:• 3+ years of experience in developing business applications using APEX (Oracle Application Express)• Very good knowledge and experience in Oracle tools and technologies, SQL, PL/SQL, Oracle RDBMS.• Experience in HTML, CSS, JavaScript and RESTful services• Desirable programming experience in Oracle Forms, Reports.• Bachelor's degree from a college or university in Computer Science, Computer Science or related field• Very good knowledge of English language• Knowledge and/or experience in developing human resource management, payroll or time and attendance applications will be taken seriously🌟Bonus points if you have:• Knowledge and/or experience in developing human resource management, payroll or time and attendance applicationsWhat We Offer:💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Fully remote working model.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

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