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Your potential has a place here with TTEC’s award-winning employment experience. As a Learning and Development Trainer working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you’ll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You’ll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.You’ll report to the L&amp;D Manager. We’re looking for a Trainer to welcome and excite new hires as they start their new careers.During a Typical Day, You’ll· Inspire and motivate learners to reach for amazing· Mentor and coach new hires within client training goals and time frames· Bring your interest in helping others to start their career journeys successfully· Deliver high quality client product trainingWhat You Bring to the Role· High school diploma or equivalent· 6 months or more in training and adult learning or call center experience· Team building and nurturing an inclusive learning environment· Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks· Computer experienceWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) &nbsp;Visit https://mybenefits.ttec.com/ for more information.&nbsp;Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Trainer

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.&nbsp;As a&nbsp;Sales Service Delivery Team Lead&nbsp;working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Spanish/Portuguese Team Lead, Sales Service Delivery

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Italian-English Customer Success Account Manager &nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in Italian and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Italian-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;French-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in French and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

French-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;Spanish-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and Zoom Info to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions.&nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in Spanish and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Spanish-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;German-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions.&nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in German and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

German-English Customer Success Account Manager

Essential Functions &amp; Core Responsibilities<ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Accountable for achieving individual T&amp;Q performance metrics&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Ensure effective, consistent communication with managers, peers, and other resource groups</li><li>This is a client-facing role, maintaining close communication to ensure alignment on deliverables and expectations. Regularly present results and progress to clients, ensuring transparency and ongoing collaboration.</li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids</li><li>Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation&nbsp;</li><li>Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis&nbsp;</li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;</li><li>Actively support the Team Leader&nbsp;with quality tasks (evaluations, coaching sessions, calibration sessions) in compliance with CNX T&amp;Q processes, policies and guidelines</li><li>Support the implementation and correct use of global T&amp;Q tools (e.g. PULSE, ALBA, Training AI, SimCX)</li></ul>&nbsp;&nbsp;Candidate Profile• At least 9 months experience within Concentrix or 6 months within the targeted role• Fintech experience would be considered an advantage• Proficient in advanced functionality Microsoft Office• Effective communication skills, both written and verbal (German C1 and English B2 Language)• Demonstrated ability to communicate effectively and professionally with internal and external associates• Ability to multi-task and meet timelines on deliverables• Demonstrated ability to work with and lead a team• Detail and customer service oriented• Willingness to work fully on site from our office in Athens Monday - Friday 9-5/10-6

Training and Quality Specialist with German

As our EPC Project Manager, you will be responsible for the proper execution of utility scale PV and/or Hybrid projects on time, within budget and scope. Project management activities include schedule, budget, scope, quality, risk, contracts, engineering, integration, compliance, stakeholder management throughout the execution of the projects.&nbsp;This role also includes the projects’ preliminary phase, where you will coordinate all preparation activities prior to EPC contract signing and you will support throughout negotiations with clients.&nbsp;You can look forward to the following tasks;<ul><li>Accountable for the successful execution of the EPC projects, from design phase through completion, energisation and handover.</li><li>Ensure that project is delivered on-time. Create detailed project plans. Track project timelines, milestones, and deliverables.</li><li>Ensure that project is delivered within budget. Keep overview of budgetary objectives, identify discrepancies, and adjust project constraints based on financial analysis.&nbsp;</li><li>Ensure that project is delivered within scope. Monitor compliance with specifications and requirements included in project contracts and other related project documents.&nbsp;</li><li>Manage changes to the project scope, project schedule and project costs. Perform risk management to minimize/mitigate project risks. Measure project performance using appropriate tools and techniques.</li><li>Create and maintain project documentation. Develop spreadsheets, diagrams, and process maps to document needs.</li><li>Ensure resource availability/allocation and technical feasibility. Coordinate internal and external resources for the flawless execution of the project.&nbsp;</li><li>Liaise with project stakeholders (Project Development and Sales, Engineering, Procurement, Construction, Consultants, Clients, and Authorities) on regular basis to ensure compliant project execution.&nbsp;</li><li>Develop and deliver progress reports and presentations to the Head of EPC and other company executives and to the clients. &nbsp;</li><li>Implement &amp; comply with JUWI processes and standards.&nbsp;</li><li>Ensure full compliance with the QHSE regulations, legislation, standards, codes, and requirements applicable to the project.</li></ul>Your energy is requiredYou impress us with these qualifications:<ul><li>University Degree in Engineering.</li><li>2 - 8 years working experience in EPC project management with overall responsibility (project cost, schedule, risk, quality and technical management and control), preferably in utility-scale Solar PV or other renewable energy field. &nbsp;</li><li>Solid organizational skills including attention to detail and multitasking.</li><li>Excellent communication skills. Ability to communicate across levels both internally and externally.&nbsp;</li><li>Experience of contract management and knowledge of standard contract forms (NEC, FIDIC, etc).&nbsp;</li><li>Strong working knowledge of MS Project &amp; MS Office.&nbsp;</li><li>Ability of working autonomously, decision making and problem solving. &nbsp;</li><li>Team player with evident leadership qualities.</li><li>Ability to work in matrix organizations and to operate in a culturally diverse international environment.</li><li>Fluent in Greek and English (verbal &amp; writing).</li><li>Willing to travel frequently, locally, and internationally, according to project’s needs.&nbsp;</li></ul>You have more to offer? We will gladly consider it. You don't meet all the requirements? No problem. We look forward to receiving your application.Your energy booster at JUWIAt JUWI, an inspiring working environment awaits you. Our flexible working conditions creates the space for you to integrate your work into your life: &nbsp;<ul><li>Company culture: a space for creativity and innovation</li><li>International teams: collaborating and communicating continuously with teams across the JUWI group fosters professional growth in a culturally diverse environment</li><li>Structured environment: benefit from well thought out processes and procedures within our ISO 9001:2015 certified matrix organization</li><li>Professional development: access to a wide range of opportunities for advancing your career&nbsp;</li><li>Smart working: working from home opportunities is part of our commitment to cultivating a healthy work-life balance</li><li>Health insurance: we've got your back! Our private health insurance plan covers you</li><li>Performance-based bonus: work toward your best performance, with your bonus also reflecting the region's performance</li></ul>

EPC Project Manager (m/f/d)

Global Consumer Care (GCC) is driving the delivery of best-in-class consumer care&nbsp;across JTI. We are passionate about our consumers and fully devoted to enhancing their experience at every stage of their journey — from the very first contact to becoming loyal users and true brand ambassadors.We are firmly committed to becoming the #1 organization in delivering superior consumer experience globally, working hand in hand with JTI markets to realize our shared Vision #1. To support this ambition, we are seeking experienced, consumer-centric, and highly motivated professionals to join our dynamic Global Consumer Care team based in Athens, Greece.&nbsp;Position:&nbsp;As Regional Consumer Care Manager for Western Europe, you will oversee market operations within our outsourced model, driving vendor performance to ensure the consistent delivery of best-in-class consumer care services. You will lead the development and delivery of high-quality training and knowledge management across the region. A key part of your role will be ensuring overall alignment with global initiatives whilst driving operational excellence. This highly collaborative position involves close partnership with vendors, local markets, HQ colleagues, and central functions.&nbsp;In this role, you will:&nbsp;<ul><li>Market Relationship: Support markets in building best-in-class consumer care operations tailored to local needs. Act as primary escalation points for local markets.</li><li>Vendor Management: Manage regional vendors, ensuring strong performance, inc. SLA &amp; KPI achievements for your allocated markets. Identify continuous improvement opportunities, create action plans and ensure follow up. Supporting the management of regional budgets, forecasting, and vendor invoicing.</li><li>Training and development: Designing, implementing, and evaluating all types of training programs (onboarding, new product launches, new initiatives, process improvements, continuous learning etc.) delivered by Vendors to improve advisors’ performance, often coordinating resources like facilitators, technology, and materials.</li><li>Training organization: Coordinating resources like facilitators, technology, and materials as required for the successful delivery of all training. Maintain and monitor relevant KPIs and metrics on training outcomes</li><li>Content curation: Organizing and structuring information to ensure content remains accurate, consistent, and up to date.</li><li>Strategy &amp; Analysis: Partner with the GCC HQ team to develop and enhance knowledge management and training strategies aligned with business goals, ensuring measurable impact and continuous improvement of all initiatives</li><li>Knowledge Management: Build and maintain systems to capture, organize, and share the organization’s knowledge assets — including knowledge bases and digital content — to support both advisors and consumers.</li><li>Continuous Improvement: Foster collaboration among markets and vendors by encouraging knowledge sharing and connection. Partner with the Global Consumer Care team to identify opportunities and translate them into actionable initiatives that enhance training and knowledge effectiveness.</li><li>Training &amp; Knowledge Champion: Prepare and deliver presentations on training and knowledge management initiatives to senior stakeholders and HQ leadership.</li><li>Travel: Travel within the Western European region to support local markets and operational partners, with occasional visits to JTI Headquarters in Geneva, Switzerland, and other hubs as required.</li></ul>&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Degree in Management, Business Administration, Marketing, or related field</li><li>Minimum 5+ years’ experience as a Consumer Care Training Manager / Knowledge Manager/Contact Center Manager or in a similar leadership role</li><li>Solid understanding of all aspects of Consumer Care operations in a multi-hub, outsourced environment</li><li>FMCG and/or Consumer Goods industry experience strongly preferred; tobacco and RRP category knowledge is a plus</li><li>Excellent organizational skills with the ability to manage and prioritize multiple initiatives simultaneously</li><li>Strong understanding of the latest training and knowledge management best practices, including techniques and technology landscape</li><li>Deep understanding of change management practices and techniques</li><li>Excellent influencing skills and experience of working with vendors and partners in the training/knowledge management area</li><li>Exceptional communication and collaboration skills, both one-on-one and in group settings, across all functions and levels of the organization</li><li>Proven ability to multi-task, adapt, and perform under pressure</li><li>Proficient in MS Office and consumer care systems/platforms (e.g., ServiceNow)</li><li>Fluent English (written and spoken); additional languages are an advantage</li></ul>&nbsp;&nbsp;What to expect:&nbsp;&nbsp;Expect growth opportunities, training, good compensation package, social security package. For more details on local policies, speak with the Talent Advisor.

Regional Consumer Care Manager Knowledge and Training (Western Europe)

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We’re seeking a skilled Systems Engineer (L1) to take charge of end-to-end project lifecycles, from initial planning to closeout.📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: Onsite🕗Working Hours:&nbsp;Shifts - 24x7x365Reporting to:&nbsp;ISC System Team Leader🖋️You will be reporting a L1 Systems Engineer to join our&nbsp;24/7 IT Operations team. This role involves monitoring, troubleshooting, and maintaining IT systems and cloud services across Microsoft Azure, virtualization platforms, and enterprise infrastructure.&nbsp;🕵‍♀️&nbsp;What we are looking for:Associate or&nbsp;Bachelor’s&nbsp;degree in IT, Computer Science, or a related field (or equivalent experience).&nbsp;&nbsp;Desired:<ul><li>CompTIA A+ or MTA (for foundational IT knowledge).&nbsp;</li><li>Microsoft Azure Fundamentals (AZ-900) (for&nbsp;cloud services knowledge).&nbsp;</li><li>ITIL Foundation (for understanding IT service management).&nbsp;</li><li>VMware VCTA (for basic virtualization knowledge).</li></ul>🎯&nbsp;Main Responsibilities<ul><li>Monitor Windows/Linux servers, virtualization platforms, and Azure cloud environments for performance and security issues.</li><li>Identify and troubleshoot basic system-related issues, such as service failures, performance bottlenecks, and resource constraints.</li><li>Respond to alerts from monitoring tools (e.g., Zabbix).</li><li>Escalate critical issues to L2/L3 engineers while ensuring proper documentation.</li><li>Provide first-line technical support for end-users and business applications.</li><li>Assist clients with basic troubleshooting steps via Ticket, phone, or email.</li><li>Guide users through basic troubleshooting steps for OS and application-related issues.</li><li>Ensure all support requests are logged in the ticketing system (e.g., Jira).</li><li>Ensure prompt incident resolution within customer SLA-defined response times.</li><li>Perform basic system administration tasks, such as patching, resource management, and service restarts.</li><li>Assist with Active Directory (AD) user/group management, including permissions and access control.</li><li>Support Azure Virtual Machines (VMs), backups, and cloud-based services.</li><li>Document system configurations, common issues, and troubleshooting steps.&nbsp;</li></ul>💻&nbsp;Specific Technical Skills:<ul><li>Basic understanding of system administration (Windows/Linux OS, virtualization, cloud computing).</li><li>Familiarity with&nbsp;Active Directory (AD), DNS, DHCP, and group policies.</li><li>Knowledge of&nbsp;Microsoft Azure fundamentals&nbsp;(virtual machines, storage, networking).</li><li>Good problem-solving and analytical abilities.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to work in a shift-based 24/7 support model.</li><li>Customer-focused with a proactive approach to issue resolution.</li><li>Strong attention to detail and documentation skills&nbsp;</li></ul>What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫&nbsp;Formal training and Professional Qualifications fully funded</li><li>✔️&nbsp;Competitive compensation package</li><li>⚕️&nbsp;Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Teams (e.g. Running, Volunteering)</li><li>👥&nbsp;A Buddy who will support you with your onboarding</li></ul>

Systems Engineer (L1)

DescriptionThe role of a Cruise Ship Security Guard at MS Security Group is vital for ensuring the safety and security of passengers and crew aboard our vessels. Individuals in this position come from diverse backgrounds, including military, police, or private security sectors, and possess the ability to work effectively in multicultural settings. Their responsibilities include implementing ship security plans, maintaining vigilance, and being a part of the immediate response team for any incidents. With a focus on safeguarding lives and property, these guards play a crucial role in our security team, requiring them to be physically and mentally fit, capable of working in rotating shifts and holding essential qualifications such as STCW Basic safety training and PDSD.Security Guard Job SummaryThe Security Guard's (SG) role is crucial in upholding the safety and security of passengers, crew, and the ship. This role involves enforcing security protocols, performing regular patrols, promptly addressing incidents, and providing support during emergencies to guarantee a safe and secure cruise experience for everyone on board.Key Requirements<ul><li>Military/Police/security background.</li><li>Ability to work in a multicultural environment.</li><li>Profound ability to adapt to a changing environment.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Able to work in rotating shifts.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy/requirements.</li><li>Excellent customer service skills.</li><li>A team player with excellent communication and social skills.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training in all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book / Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Implement and maintain the Ship Security Plan, and the client’s policies.</li><li>Monitor the ship’s access points and perform ID identification to prevent unauthorized personnel from boarding the vessel.</li><li>Conduct patrols of designated areas, including public spaces, crew areas, and restricted zones, to deter and detect security breaches.</li><li>Provide a visible security presence to assure passengers and crew members and deter unwanted behaviors.</li><li>Safeguard the lives of the passengers, crew members, and the ship’s property</li><li>Keep a high awareness and vigilance of the vessel’s surroundings according to a designated shift schedule.</li></ul>

Security Guard

Your role as a Government &amp; Public Sector Consultant / Senior Consultant will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results.In this role, you will build relationships and exercise your communication skills in order to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life.During your tenure as a Government &amp; Public Sector Consultant / Senior Consultant, you will demonstrate and develop your ability to:<ul><li>Analyze and document the&nbsp;client’s&nbsp;current state process designs by using business process management techniques (e.g. BPMN, RACI, SIPOC, VSM, etc.);</li><li>Identify and document any pain points/quality issues/inefficiencies/non-value-adding activities leading to poor performance;</li><li>Define the process efficiency metrics (KPIs) and the appropriate SLAs;</li><li>Generate business requirement documents for key process improvement projects;</li><li>Effectively monitor project and program implementation;</li><li>Analyze business requirements and prepare technical and functional specifications and develop tender documents;</li><li>Manage and deliver projects and proposals;</li><li>Deal with project research and participate in report writing process;</li><li>Effectively interact with colleagues and clients of varying backgrounds to effectively serve clients.</li></ul> #WinningRequirementsTo qualify for the role you must have:<ul><li>Bachelor’s degree in Public Policy, International Studies, Economics, Business Administration, Finance or Engineering;</li><li>Master’s Degree in Business Administration (MBA) or similar will be considered as a plus;</li><li>Between 2 - 5&nbsp;years of relevant work experience in a consulting firm or related professional area with emphasis on providing advisory services to public sector organizations;</li><li>Knowledge and prior experience in areas related to Government and Public Sector Services gained through serving Greek public administration, European Institutions and / or International Donor Organizations across multiple policy areas;</li><li>Prior experience in preparation of responses to Greek public sector and European tenders will be considered as a plus;</li><li>Understanding of the latest trends across various policy areas (e.g., general public services, economic affairs, environmental protection, social policies), along with insights into major planned Greek public sector reforms and the funding or financing opportunities available for their implementation;</li><li>Strong problem-solving skills and ability to develop insights from quantitative and qualitative information;</li><li>Experience in management of co-funded projects will be considered as a plus;</li><li>Excellent interpersonal skills and ability to prioritize and handle multiple assignments;</li><li>Strong oral and written Greek &amp; English language communication skills;</li><li>Computer literacy;</li><li>Military obligations fulfilled where applicable.</li></ul> #AboutTechnology&amp;Transformation&nbsp;Five core competency areas make up our Technology &amp; Transformation service line:<ul><li>Cyber;</li><li>Engineering, AI &amp; Data;</li><li>Enterprise, Technology &amp; Performance;</li><li>Customer;</li><li>Human Capital.</li></ul>

Government & Public Sector Consultant / Senior Consultant

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

Steelmet S.A., the corporate services arm of the Viohalco Group, is seeking a visionary&nbsp;PMO Senior Manager&nbsp;to restructure and elevate an existing PMO function. We are looking for a leader with a proven track record of transforming project execution from "medium maturity" to a center of excellence. You will drive governance, standardize methodologies, and ensure the successful delivery of strategic initiatives across IT, Operations, HR, and Supply Chain.&nbsp;Key Responsibilities<ul><li>PMO Transformation: Redefine and mature PMO methodologies, processes, and tools to align with industry best practices and organizational strategy.</li><li>Portfolio Governance: Oversee the entire project portfolio, ensuring strategic alignment, optimal resource allocation, and strict financial control.</li><li>Leadership: Lead, mentor, and grow a team of 3-5 Project Managers, fostering a culture of transparency and accountability.</li><li>Execution &amp; Standards: Drive the adoption of standard methodologies (Waterfall, Agile, Hybrid) and optimize the use of tools, specifically ServiceNow.</li><li>Visibility: Implement comprehensive dashboards to provide real-time insights into project health, risks, and value realization for senior stakeholders.</li><li>Risk Management: Establish robust risk mitigation strategies across the portfolio to ensure on-time, on-budget delivery.</li></ul>&nbsp;Required Qualifications<ul><li>Experience: 10-15 years in project/program management, with at least 5 years in a PMO Leadership role (Head of PMO/Manager).</li><li>Track Record: Demonstrated success in restructuring or significantly maturing an existing PMO.</li><li>Education: Bachelor’s degree in Engineering, Business, or related field (Master’s preferred).</li><li>Certification: PMP or PRINCE2, PgMP is a plus.</li><li>Technical Skills: Proficiency in project management software; experience with ServiceNow SPM is highly desirable.</li><li>Exceptional leadership, communication, negotiation, and interpersonal skills, with the ability to influence and collaborate at all levels of the organization.&nbsp;</li><li>Strong analytical and problem-solving abilities, with a strategic mindset focused on driving transparency and accountability.&nbsp;</li><li>Languages: Fluent in English and Greek.</li></ul>&nbsp;Preferred Qualifications:<ul><li>Experience with large-scale capital expenditure projects.</li><li>Familiarity with ERP implementation projects (e.g., SAP).</li><li>Previous experience in manufacturing or industrial environment.</li></ul>&nbsp;&nbsp;The Company offers<ul><li>Competitive remuneration package</li><li>Private Health Insurance</li><li>Pension Plan</li><li>Continuous Learning and development</li></ul>&nbsp;

PMO SENIOR MANAGER (3684)

Steelmet S.A., the corporate services arm of the Viohalco Group, is seeking a visionary&nbsp;PMO Senior Manager&nbsp;to restructure and elevate an existing PMO function. We are looking for a leader with a proven track record of transforming project execution from "medium maturity" to a center of excellence. You will drive governance, standardize methodologies, and ensure the successful delivery of strategic initiatives across IT, Operations, HR, and Supply Chain.&nbsp;Key Responsibilities<ul><li>PMO Transformation: Redefine and mature PMO methodologies, processes, and tools to align with industry best practices and organizational strategy.</li><li>Portfolio Governance: Oversee the entire project portfolio, ensuring strategic alignment, optimal resource allocation, and strict financial control.</li><li>Leadership: Lead, mentor, and grow a team of 3-5 Project Managers, fostering a culture of transparency and accountability.</li><li>Execution &amp; Standards: Drive the adoption of standard methodologies (Waterfall, Agile, Hybrid) and optimize the use of tools, specifically ServiceNow.</li><li>Visibility: Implement comprehensive dashboards to provide real-time insights into project health, risks, and value realization for senior stakeholders.</li><li>Risk Management: Establish robust risk mitigation strategies across the portfolio to ensure on-time, on-budget delivery.</li></ul>&nbsp;Required Qualifications<ul><li>Experience: 10-15 years in project/program management, with at least 5 years in a PMO Leadership role (Head of PMO/Manager).</li><li>Track Record: Demonstrated success in restructuring or significantly maturing an existing PMO.</li><li>Education: Bachelor’s degree in Engineering, Business, or related field (Master’s preferred).</li><li>Certification: PMP or PRINCE2, PgMP is a plus.</li><li>Technical Skills: Proficiency in project management software; experience with ServiceNow SPM is highly desirable.</li><li>Exceptional leadership, communication, negotiation, and interpersonal skills, with the ability to influence and collaborate at all levels of the organization.&nbsp;</li><li>Strong analytical and problem-solving abilities, with a strategic mindset focused on driving transparency and accountability.&nbsp;</li><li>Languages: Fluent in English and Greek.</li></ul>&nbsp;Preferred Qualifications:<ul><li>Experience with large-scale capital expenditure projects.</li><li>Familiarity with ERP implementation projects (e.g., SAP).</li><li>Previous experience in manufacturing or industrial environment.</li></ul>&nbsp;&nbsp;The Company offers<ul><li>Competitive remuneration package</li><li>Private Health Insurance</li><li>Pension Plan</li><li>Continuous Learning and development</li></ul>

DescriptionThe Deputy Chief Security Officer position demands extensive experience in maritime environments and a deep understanding of the ISPS code, maritime security laws, and security equipment measures. This role is designed for leaders capable of overseeing, teaching, and coaching within the security department. Key responsibilities include filling in for the Chief Security Officer when necessary, preparing shift schedules, organizing searches, and ensuring the security team is properly equipped and trained. The Deputy Chief Security Officer acts as a bridge between the security team and higher management, ensuring the vessel's security strategy is effectively implemented and maintained according to the highest standards.Deputy Chief Security Officer Job Summary:The Deputy Chief Security Officer (DCSEC) has a pivotal role in the leadership and management of security operations on the ship, prioritizing the safety and security of passengers, crew members, and the vessel. This position entails aiding the Chief Security Officer in executing security strategies/procedures, supervising security teams, and promptly addressing emergencies to establish a secure onboard environment, in line with the ISPS Code.Key Requirements<ul><li>Extensive experience in maritime security, law enforcement, or military roles.</li><li>Extensive Knowledge of the ISPS code, Ship Security Plan, and the international code of conduct.</li><li>Extensive Knowledge of Maritime Security laws, regulations and the Maritime Labour Convention (MLC).</li><li>Proficiency in security technology, systems, and equipment.</li><li>Ability to conduct proper security investigations, records, and prepare reports.</li><li>Ability to formulate statements / documents that encompass all the information in an effective, inclusive manner.</li><li>Excellent knowledge of Microsoft Office, Otalio/Fidelio, OPnet, X-ray Machine, WTMD and Simfox Management Systems.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Proficiency in leadership, supervision, instruction, and mentoring.</li><li>Demonstrated leadership expertise in managing security teams in dynamic and multicultural environments.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy / requirements.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book/ Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Collaborate with the Chief Security Officer to create, propose, execute, and refine effective security strategies, policies, and procedures customized for the cruise environment, upon</li><li>company’s approval, ensuring compliance with the ISPS Code and Ship Security Plan.</li><li>Prepare shifts schedule and working / resting arrangements according to MLC (must be first approved by Chief Security Officer).</li><li>Organize Stowaway Prevention searches prior to departures.</li><li>Provide training and tutoring to new security team members in accordance with the training procedures/checklist.</li><li>Hold consecutive communication with the Chief Security Officer for constant updates and assignment of tasks.</li><li>Confirm operation of CCTV recorders and cameras (in vessels without CCTV operators).</li><li>Update the Security team regarding service order for the following day.</li><li>Check and maintain the security equipment, including X-ray machines, WTMD, HHMD, handcuffs, batons, and pepper gels.</li><li>Establish an environment of transparent communication and identify any team-related concerns necessitating special attention from the Chief Security Officer, subsequently reporting</li><li>them as required.</li><li>Assist the Chief Security Officer and SSO in planning and executing regular drills effectively, pinpointing vulnerabilities and devising swift resolution plans.</li><li>Engage and cooperate with various ship departments to guarantee adherence to safety and security protocols.</li></ul>

Deputy Chief Security Officer

Hellenic Cables S.A. is seeking a Warehouse &amp; Distribution Supervisor &nbsp;to join our Plant in Eleonas.&nbsp;Role Description<ul><li>Oversee warehouse operations to ensure peak&nbsp;efficiency and customer satisfaction&nbsp;as primary goal&nbsp;by supervising, organizing,&nbsp;training warehouse employees&nbsp;and maintaining the safe,&nbsp;smooth and&nbsp;consistent flow of goods in and out of the facility</li><li>Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service</li><li>Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages</li><li>Implement and optimize automated and computerized systems to enhance operational efficiency and accuracy</li><li>Maintain up-to-date stock control systems and ensure inventory records are accurate and reliable</li><li>Generate and analyze regular reports and statistics on a daily, weekly and monthly basis</li><li>Enforce health, safety, hygiene, and security standards to ensure a compliant and safe working environment</li><li>Maintain a strong understanding of company policies and vision, ensuring warehouse operations align with and support broader organizational goals</li></ul>Qualifications<ul><li>BS in Supply Chain Management, Logistics or Business Administration</li><li>Proven work experience as a Warehouse/ Logistics Supervisor</li><li>Familiar with SAP</li><li>Familiar with Warehouse Management Systems</li><li>Familiar with Transportation Management System</li><li>Advanced use of MS Office – strong in Excel</li><li>Strong knowledge of warehousing Key Performance Indicators (KPIs)</li><li>Leadership skills</li><li>Excellent verbal and written communication skills</li><li>Excellent Command of English Language</li><li>Team-oriented mindset with a proactive and collaborative approach to work</li><li>Exceptional organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders</li><li>Strong attention to detail and accuracy</li><li>Initiative, resourcefulness and flexibility, with the ability to make quick decisions in a fast-paced environment</li></ul>

WAREHOUSE & DISTRIBUTION SUPERVISOR (3454)

We are seeking a highly skilled and experienced Senior Program Manager to lead complex, cross-functional initiatives within our financial services organization. In this role, you will oversee strategic programs that drive operational efficiency, regulatory compliance, and business transformation. You will partner with senior leadership, technology teams, and business stakeholders to deliver programs on time, within scope, and aligned with strategic objectives.&nbsp;OPPORTUNITIES<ul><li>You will lead and manage large-scale, multi-disciplinary programs from initiation through execution and delivery. </li><li>You will define program objectives, success metrics, and governance frameworks in alignment with organizational strategy. </li><li>You will oversee budgets, resource allocation, timelines, and risk management to ensure program success. </li><li>You will engage with executive stakeholders to provide updates, resolve challenges, and align on key decisions. </li><li>You will ensure adherence to regulatory requirements, compliance standards, and industry best practices. </li><li>You will drive continuous improvement in program management methodologies and tools across the organization. </li><li>You will mentor and guide project managers, fostering a culture of collaboration and accountability.</li></ul>&nbsp;SKILLS<ul><li>10+ years of program/project management experience, with at least 5 years in financial services or a highly regulated industry. </li><li>Strong knowledge of program governance, portfolio management, and risk mitigation practices. </li><li>Proven track record of managing multi-million-dollar programs with cross-functional teams. </li><li>Exceptional communication, negotiation, and stakeholder management skills at executive levels. </li><li>Experience with Agile, Waterfall, or hybrid delivery methodologies. </li><li>Familiarity with financial services products, regulatory frameworks, and digital transformation initiatives. </li><li>PMP, PgMP, or similar program management certification is a plus.</li></ul>&nbsp;&nbsp;VALUES<ul><li>Care – You prioritize the needs of clients, colleagues, and communities. </li><li>Commit – You take ownership and deliver on your promises with integrity. </li><li>Collaborate – You foster teamwork across functions, geographies, and cultures. </li><li>Challenge – You embrace change, think critically, and drive innovation.</li></ul> &nbsp;SOME OF OUR BENEFITS include:<ul><li>Maternity leave:&nbsp;Transition back with 3 days per week in the first month and 4 days per week in the second month </li><li>Civil Partnership:&nbsp;1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership </li><li>Family care:&nbsp;4 weeks of paid family care leave </li><li>Recharge days:&nbsp;4 days per year to use when you need to physically or mentally needed to recharge </li><li>Study leave:&nbsp;2 weeks of paid leave each year for study or personal development&nbsp;</li></ul>

Senior Program Manager

Affidea Greece, one of the leading healthcare providers in the country, is expanding and looking for experienced&nbsp;Center Managers&nbsp;to join our growing team in Attica. With several&nbsp;brand-new&nbsp;Diagnostic Centers opening this year, we are seeking dynamic individuals to oversee their development and operations. Responsibility to staff and direct the team to:<ul><li>Manage the center ensuring high quality business activities with maximum quality, service and profitability for the organization.</li><li>Understands that the center's profits and achievements are reflected in all its operations and activities– including relationships and risk management</li><li>Meet your targets and those of the team as a whole</li><li>Manage the smooth running of the team</li><li>Contribute to the training and development of the results-driven team to achieve revenue targets in line with business plans</li><li>Maintain overall center responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations and insert as applicable e.g. Best Practice Guidelines, ISO certification</li></ul> Day to day responsibilities&nbsp;agreed with your manager to include:<ul><li>Manage, direct and monitor the overall performance of the center</li><li>Maintain and improve mechanisms for center activities, including surveying and measuring the operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities</li><li>Direct the development of plans for the center to include management to achieve targets</li><li>Developing plans for the center's progress and growth</li><li>Subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met</li><li>Reporting (content and format as agreed) monthly as agreed</li><li>Delegate authority and responsibility to team with supervision, accountability and review</li><li>Set an example for team members of commitment, center process and activities, work ethics and habits and personal character</li><li>Maintain accurate records</li><li>Responsibly use resources and control expenses to meet agreed budgetary controls</li><li>Adhere to all organization policies and procedures</li><li>Interact and co-operate with all members of the organization, its suppliers and customers</li><li>From time to time, you may be expected to be part of special projects as are reasonably required of your job role</li></ul>Job requirements<ul><li>At least 3 years&nbsp;of experience in a similar role</li><li>Bachelor's degree in business administration &amp; management</li><li>Excellent verbal and written communication skills both in Greek and English</li><li>Good understanding of business process and management, requirements and dynamics</li><li>Proficient in using MS Office</li><li>Proven ability to drive effectively a center and team</li><li>Ability to coach and develop others</li><li>Excellent interpersonal, organizational and communication skills</li><li>Ability to work in flexible hours</li></ul> What We Offer<ul><li>Attractive salary package and bonus scheme</li><li>Private Health Insurance</li><li>Professional skill development</li><li>Excellent professional environment</li><li>Ongoing career growth and skill development</li></ul>

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