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The Rooms Division Manager oversees the overall operations of Front of House, Housekeeping, and Laundry departments, ensuring the highest standards of personalized guest service and operational efficiency. This role ensures every aspect of the guest journey, from arrival to departure is handled with warmth, precision, and professionalism that reflects the One&amp;Only brand.By leading, training, and motivating a diverse team, the Rooms Division Manager is responsible for maximizing guest satisfaction, departmental performance, and profitability, while maintaining a refined and welcoming atmosphere across all guest touchpoints.&nbsp;Key Duties and Responsibilities<ul><li>Define and implement a seamless and personalized service standard across Front Office, Housekeeping, and Laundry.</li><li>Ensure all guest arrivals and departures are executed flawlessly, unique to the One&amp;Only Kea Island experience.</li><li>Oversee the handling of guest requests, preferences, and special occasions, ensuring timely and thoughtful responses.</li><li>Actively engage with guests throughout their stay, building relationships and ensuring personalized attention.</li><li>Promote, plan, and coordinate special experiences such as private dinners, weddings, and vow renewals.</li><li>Review guest feedback and implement continuous improvement initiatives to enhance service quality.</li><li>Manage all aspects of Front Office functions including Reception, Concierge, Bell/Door, and Guest Relations.</li></ul><ul><li>Ensure professional handling of all guest communications, both internal and external.</li><li>Supervise room assignments, upgrades, and allocation to optimize occupancy and guest satisfaction.</li><li>Maintain accurate guest profiles and histories in Opera PMS.</li></ul><ul><li>Oversee billing, check-in/check-out processes, and ensure accuracy in financial transactions.</li><li>Coordinate with Transportation and Buggy Service Teams for guest arrivals, departures, and transfers.</li></ul>Housekeeping Operations<ul><li>Oversee the cleanliness and maintenance of all guest rooms, villas, and public areas, ensuring they meet One&amp;Only standards.</li><li>Implement effective room inspection and quality control systems.</li><li>Manage daily room allocations, turndown services, and special cleaning requests.</li><li>Ensure the Housekeeping team adheres to safety, hygiene, and uniform standards.</li><li>Collaborate with Engineering to report and follow up on maintenance issues.</li><li>Maintain adequate inventory of linens, amenities, and supplies with efficient cost control.</li></ul>Laundry Operations<ul><li>Supervise all laundry processes including guest laundry, staff uniforms, and linen operations.</li><li>Ensure quality control standards for cleanliness, stain treatment, and fabric care.</li><li>Oversee proper maintenance and operation of laundry machinery and equipment.</li><li>Implement sustainable and efficient laundry practices to reduce waste and operational costs.</li><li>Coordinate uniform issuance and ensure all staff uniforms are maintained to brand standard.</li></ul>Leadership &amp; Team Development<ul><li>Lead and motivate a diverse team across multiple departments to achieve high levels of engagement and performance.</li><li>Conduct regular training programs on service excellence, grooming, safety, and brand standards.</li><li>Foster teamwork, communication, and professional growth within and between departments.</li><li>Conduct regular meetings to review departmental performance, challenges, and action plans.</li><li>Maintain a visible management presence throughout the resort.</li></ul>Administration<ul><li>Develop departmental SOPs and ensure full compliance across Front Office, Housekeeping, and Laundry.</li><li>Manage departmental budgets, cost controls, and inventories to achieve financial goals.</li><li>Ensure all operations comply with health, safety, and environmental standards.</li><li>Handle emergency situations effectively and participate in crisis management and fire safety procedures.</li><li>Support the Resort Management Team by performing Duty Manager shifts as required.</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Degree or Diploma in Hospitality Management or a related field.</li><li>Minimum 3 years’ experience in a similar Rooms Division leadership role within luxury hospitality.</li><li>Strong knowledge of Front of House, Housekeeping, and Laundry operations.</li><li>Proficient in Opera PMS and Microsoft Office Suite.</li><li>Strong leadership, organizational, and communication skills.</li><li>Excellent command of English; additional languages are an advantage.</li><li>Proven ability to manage and motivate large teams with diverse skill sets.</li><li>Strong understanding of budgeting, inventory control, and cost management.</li><li>Passionate about delivering exceptional guest experiences with attention to detail and personalization.</li></ul>

Rooms Division Manager (17790)

Key Responsibilities:<ul><li>Oversee room cleaning and maintenance procedures, ensuring adherence to hotel hygiene and cleanliness standards across all guest and public areas.</li><li>Manage housekeeping inventory and supplies, ensuring stock levels are maintained and shortages are avoided.</li><li>Effective scheduling and coordination of housekeeping staff to ensure smooth daily operations and optimal coverage.</li><li>Training and development of new team members, fostering their skills to maintain high performance standards and service quality.</li><li>Undertaking additional related duties as required to support the overall needs and smooth functioning of the hotel.</li><li>Perform any other related duties, as required by the hotel.</li></ul>&nbsp;Requirements:<ul><li>Previous experience in a similar supervisory role within a 5-star or luxury hotel.</li><li>Proven leadership and team coordination skills.</li><li>Strong understanding of health, hygiene, and safety protocols.</li><li>Excellent knowledge of cleaning practices and standards.</li><li>Knowledge of Greek and English language.</li><li>Outstanding communication and interpersonal skills.</li><li>Professionalism, discretion, and the ability to interact courteously with guests when needed</li></ul>&nbsp;Company offers:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities.</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses.</li></ul>

Floor Supervisor-Luxury Resort, Santorini

At KOIA, we redefine luxury by harmonizing sophistication with the ancient wellness principles of Hippocrates. Nestled in the breathtaking landscapes of Kos, our resort is a sanctuary for guests seeking holistic well-being and rejuvenation. KOIA is more than a destination; it is a philosophy that emphasizes balance, sustainability and personalized care.&nbsp;As a Rooms Division Manager at KOIA, you’ll lead a dynamic team dedicated to delivering seamless service across multiple departments. With a focus on guest satisfaction, operational efficiency, and team collaboration, you’ll play a vital role in shaping the KOIA experience.&nbsp;What you will be doing&nbsp;Your role in shaping the KOIA experience&nbsp;As the Rooms Division Manager, you’ll oversee the daily operations of the Rooms Division, ensuring every guest enjoys a flawless experience from check-in to check-out. You’ll lead and inspire your team to achieve exceptional service standards, drive sales, and maintain KOIA’s reputation for excellence.&nbsp;Key responsibilities:<ul><li>Supervise operations across Front Office, Housekeeping, Reservations, and Spa.</li><li>Develop strategies with management to improve operations and guest experiences.</li><li>Prepare performance reports on occupancy and satisfaction metrics.</li><li>Review guest accounts and invoices for accuracy.</li><li>Manage billing and room allocations to optimize occupancy.</li><li>Address guest inquiries and complaints professionally, enhancing overall satisfaction.</li><li>Lead and motivate the front office team to meet sales targets.</li><li>Conduct training sessions to improve team skills and service delivery.</li><li>Monitor team performance and implement strategies to boost results.</li></ul>&nbsp;What you will bring to the teamYour skills and spirit&nbsp;We are seeking a passionate and results-driven professional with strong organizational skills and a dedication to exceptional service. The ideal candidate will have:<ul><li>Degree in Hospitality or Tourism Management is preferred.</li><li>Minimum of 2 years of experience in a similar role, ideally in a 5-star hotel.</li><li>Excellent command of Greek and English; knowledge of German is highly desirable, with additional languages as a plus.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and internet applications.</li><li>Familiarity with hotel management systems (PMS) as an advantage.</li><li>Strong leadership, communication, and organizational skills.</li><li>Exceptional customer service abilities and a proactive problem-solving approach.</li><li>Experience managing multiple departments (e.g., Front Office, Housekeeping, Reservations, Spa) is highly desirable.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and professional development through premium training programs.</li><li>A supportive and inclusive work environment that values your well-being.</li><li>The chance to contribute to our sustainability initiatives and make a meaningful impact.</li><li>An inspiring workplace surrounded by the serene beauty of Kos.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to manager@koiaresort.com.&nbsp;&nbsp;Together, let’s redefine luxury and craft unforgettable memories.

Rooms Division Manager

Ο/Η Καθαριστής/Καθαρίστρια Κοινόχρηστων Χώρων είναι υπεύθυνος/η για τη διατήρηση της καθαριότητας και της άριστης εικόνας όλων των κοινόχρηστων χώρων του ξενοδοχείου, διασφαλίζοντας υψηλά πρότυπα υγιεινής και άριστη εμπειρία για τους επισκέπτες.&nbsp;Βασικά Καθήκοντα:<ul><li>Καθαρισμός και συντήρηση των κοινόχρηστων χώρων του ξενοδοχείου (διάδρομοι, λόμπι, τουαλέτες, κ.λπ.).</li><li>Διασφάλιση της καθαριότητας και της τάξης στους κοινόχρηστους χώρους.</li><li>Απολύμανση και τακτική φροντίδα των περιοχών υψηλής κίνησης.</li><li>Συνεργασία με την ομάδα housekeeping για την τήρηση των προτύπων καθαριότητας του ξενοδοχείου.</li><li>Εκτέλεση άλλων καθηκόντων καθαριότητας σύμφωνα με τις ανάγκες του ξενοδοχείου.</li></ul>&nbsp;Απαραίτητα προσόντα:<ul><li>Μέχρι 2 χρόνια προϋπηρεσίας σε θέση αντίστοιχη θέση σε ξενοδοχείο 4 ή 5 αστέρων.</li><li>Απαραίτητη η γνώση της ελληνικής γλώσσας και βασική γνώση αγγλικών σε επίπεδο επικοινωνίας.</li><li>Εμπειρία στις διαδικασίες υγιεινής και καθαριότητας δωματίων και στην τήρηση των κανόνων υγιεινής.</li><li>Προσοχή στη λεπτομέρεια, τη παροχή υπηρεσιών υψηλού επιπέδου και στην ικανοποίηση του πελάτη.</li><li>Ευχάριστη προσωπικότητα με χαμόγελο, ευγένεια και εχεμύθεια.</li><li>Επαγγελματική εμφάνιση και διακριτική συμπεριφορά.</li></ul>&nbsp;Προσφέρουμε:<ul><li>Σύμβαση Ορισμένου Χρόνου (Σεζόν 2026)</li><li>Ευχάριστο και επαγγελματικό περιβάλλον εργασίας</li><li>Ευκαιρίες εξέλιξης και εκπαίδευσης</li><li>Διαμονή και Διατροφή</li><li>Μεταφορά από και προς το ξενοδοχείο.</li></ul>

Public Area Cleaners-Luxury Resort, Santorini

Develop and implement efficient work processes and procedures to optimize productivity and minimize waste.&nbsp;Ensure compliance with local, state, and federal health and safety regulations.&nbsp;Recruit, train, and supervise stewarding employees, ensuring they adhere to resort standards and policies.&nbsp;Oversee the inventory of kitchen supplies, including cleaning agents, detergents, and equipment.&nbsp;Assist in preparing and managing the stewarding department budget.&nbsp;Work closely with other departments, including culinary, food and beverage, and housekeeping, to ensure seamless operations.&nbsp;What will you bring?3 Years’ experience in 5-star hotel and/or large banquet and event areas.&nbsp;HACCP accreditation.&nbsp;Fluent in the English language. Greek, or Arab are desirable.&nbsp;Competency in Windows including Word, Excel, Microsoft Outlook, menu management, inventory control and Event Management software.&nbsp;Experience working with large groups of employees from various cultural backgrounds.&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Chief Steward

Guest Check-In/Out: Handle guest check-in and check-out efficiently and professionally.&nbsp;Guest Service: Provide information, answer inquiries, and assist guests with any special requests.&nbsp;Reservations: Manage bookings, cancellations, and room allocations accurately.&nbsp;Cash Handling: Process payments, issue invoices, and handle cash or card transactions securely.&nbsp;Coordination:&nbsp;Communicate effectively with housekeeping and other departments to ensure smooth guest experiences.&nbsp;Standards &amp; Compliance:&nbsp;Maintain reception area presentation and follow hotel policies, safety, and confidentiality standards.&nbsp;Qualifications &amp; Experience&nbsp;Previous experience in a relevant position preferably in a 5* resort or hotel environment.Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Front Office Agent

Guest Services Management: Oversee front office operations including check-in, check-out to ensure smooth and exceptional service.Team Leadership: Recruit, train, supervise, and motivate front office employees, fostering a culture of professionalism and high performance.Operational Oversight: Monitor daily operations, ensure adherence to hotel standards, and resolve operational issues promptly.Guest Satisfaction: Handle guest complaints and feedback, implementing improvements to enhance overall guest experience.Coordination: Collaborate with other departments (housekeeping, maintenance, F&amp;B, etc.) to ensure seamless guest services.Reporting &amp; Analysis: Prepare performance reports, analyze guest feedback, and implement strategies to increase efficiency and satisfaction.Qualifications &amp; ExperiencePrevious experience as a Front Office Manager or similar role preferably in a 5* luxury hotel.Degree in Hospitality Management / Tourism.Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Fluency in English.Fluency in a second language (Russian, German, French).Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Front Office Manager 

Mission:&nbsp;As a Guest Relations agent, you will design tailored hospitality experiences for our guests by providing friendly, efficient, and elegant service.Arrival:&nbsp;Greet all arriving in-house guests to emphasize personalized service.&nbsp;Escort guests to the room. Show and inform about all the hotel facilities. Write and distribute guest letters, cards, invitations, and several gifts.Tailored service: Liaise closely with Reception, Housekeeping, and F&amp;B department regarding&nbsp;VIP amenities and special requests. Monitor guest satisfaction and report all guests' feedback. Distribute Internal Questionnaires to the guests upon departures.What will you bring?Previous experience in a relevant position preferably in a 5* resort or hotel environment.Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Friendly and passionate personality, capable of seeing value in everyone and everything.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Agent

Key Responsibilities:<ul><li>Assist the Front Office Manager in daily operations of the front desk.</li><li>Manage the check-in/check-out process efficiently, ensuring accuracy and guest satisfaction.</li><li>Handle guest complaints and feedback promptly.</li><li>Collaborate closely with housekeeping, maintenance, and food &amp; beverage teams to coordinate guest requests and room readiness.</li><li>Conduct regular staff training sessions to improve performance and update on hotel policies and procedures.</li><li>Prepare daily, weekly, and monthly reports on front office activities and performance metrics.</li><li>Assist in budgeting, forecasting, and controlling front office expenses.</li><li>Ensure compliance with health, safety, and security standards at the front desk.</li><li>Implement and monitor hotel policies, standards, and quality control procedures.</li><li>Participate in recruitment, interviewing, and onboarding of front office staff.</li><li>Perform any other related front desk duties as requested by the hotel.</li></ul>Requirements:<ul><li>Bachelor’s degree in Hospitality Management or related field.</li><li>Minimum 3 years of experience in front office operations, with at least 1 year in a supervisory (ideally in a luxury or 4/5-star hotel).</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Familiarity with hotel management software (Opera or similar systems preferred).</li><li>Professional appearance and demeanor</li><li>Fluency in Greek and English; additional languages are a plus.</li><li>Ability to work flexible shifts including weekends and holidays.</li></ul>

Assistant Front Office Manager - New Hotel

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged House Attendant for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.</li><li>Adheres to the hotel's code of conduct and grooming &amp; hygiene standards.</li><li>Is seen as working hands-on, assists colleagues in crunch times; walks the talk.</li><li>Actively participates in briefings and meetings.</li><li>Maintains a clean and orderly work area and promotes a safe working environment.</li><li>Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel.</li><li>Provides genuine hospitality and recognition in the work area. Promotes hotel services and products.</li><li>Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented.</li></ul>What You Bring<ul><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Good verbal communication skills in English are essential.</li><li>Proficiency in Greek is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

House Attendant (Season 2026)

Η εργασία του οροφοκόμου σε ένα ξενοδοχείο είναι σημαντική για την ομαλή λειτουργία του καταλύματος στην καθαριότητα και την ευχάριστη διαμονή των επισκεπτών.Καθήκοντα:<ul><li>Ανανέωση προμηθειών:&nbsp;Ο οροφοκόμος πρέπει να ελέγχει το απόθεμα καθαριστικών υλικών και ειδών όπως σαπούνια, σαμπουάν, καθαριστικά, και να τα ανανεώνει όποτε απαιτείται.</li><li>Διατήρηση καθαρότητας κοινόχρηστων χώρων:&nbsp;Ο οροφοκόμος πρέπει επίσης να διατηρεί καθαρούς τους κοινόχρηστους χώρους του ξενοδοχείου, όπως σαλόνια, χώρους υποδοχής και αίθουσες πρωινού.</li><li>Αναφορά προβλημάτων:&nbsp;Ο οροφοκόμος πρέπει να αναφέρει οποιαδήποτε προβλήματα ή ζημίες που εντοπίζει στα δωμάτια ή στους χώρους του ξενοδοχείου.</li></ul>&nbsp;Απαιτήσεις:<ul><li>Ευγένεια και φιλική στάση απέναντι στους επισκέπτες.</li><li>Ικανότητα εργασίας σε ένα γρήγορο και πολυάσχολο περιβάλλον.</li><li>Επιμέλεια και προσοχή στη λεπτομέρεια.</li><li>Ικανότητα συνεργασίας με την ομάδα καθαριστριών και άλλα τμήματα του ξενοδοχείου.</li><li>Ευελιξία στο ωράριο εργασίας, συμπεριλαμβανομένων των βραδινών και σαββατοκύριακων βαρδιών.</li><li>Κατανόηση και τήρηση των προτύπων υγιεινής και ασφάλειας του ξενοδοχείου.</li></ul>&nbsp;<ul><li>Επιπλέον πληροφορίες :&nbsp;Προσφέρουμε&nbsp;Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας)</li></ul>Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα. Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.Σεβόμαστε την ιδιωτικότητα σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

Οροφοκόμος

We are seeking a dynamic and enthusiastic Waiter / Waitress to join our Food &amp; Beverage team for the opening of the hotel in the summer of 2026. In this tole you will deliver exceptional service, ensuring guests enjoy a memorable dining experience that reflects the restaurant’s and hotel’s standards.&nbsp;What You Will Do&nbsp;<ul><li>Describe and present menu items to guests in an engaging, knowledgeable manner.&nbsp;</li><li>Anticipate guest needs and coordinate with the kitchen for special requests.&nbsp;</li><li>Ensure&nbsp;timely&nbsp;delivery of all orders.&nbsp;</li><li>Set up, break down, and&nbsp;maintain&nbsp;tables, buffets, and service areas.&nbsp;</li><li>Collaborate with stewarding, culinary, and housekeeping teams for seamless service.&nbsp;</li><li>Operate tea/coffee equipment and&nbsp;maintain&nbsp;guest history records.&nbsp;</li><li>Follow all safety and hygiene protocols.&nbsp;</li><li>Assist&nbsp;with service across various hotel outlets, events, and in-room dining.&nbsp;</li></ul>What You Bring&nbsp;<ul><li>High School Diploma or equivalent experience.&nbsp;</li><li>Previous&nbsp;fine dining or high-volume service experience is an advantage.&nbsp;</li><li>Strong interpersonal skills, attention to detail, and ability to work in a fast-paced, team-oriented environment.&nbsp;</li><li>Fluency in English; Greek&nbsp;proficiency&nbsp;is an advantage.&nbsp;</li><li>Food handling and sanitation certification is a plus.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Competitive Salary and&nbsp;comprehensive&nbsp;Benefits Package.&nbsp;</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.&nbsp;</li><li>Ticket Restaurant monthly allowance.&nbsp;</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts worldwide.&nbsp;</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li><li>Access to Four Seasons&nbsp;global&nbsp;Training &amp; Development programs.</li></ul>All applicants must possess the legal right to work in Greece.

Waiter / Waitress (Seasonal) REQ10365833

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Bartender to join our&nbsp;Taverna 37 for the Season 2026. You will prepare and serve drinks that complement traditional Greek cuisine, providing warm and personalized service to our guests.&nbsp;What You Will Do&nbsp;<ul><li>Prepare and serve cocktails, wines, and other beverages according to the restaurant’s standards.&nbsp;</li></ul><ul><li>Describe drinks and menu items to guests in an engaging and knowledgeable manner.&nbsp;</li></ul><ul><li>Anticipate guest needs, respond to special requests, and ensure timely delivery of all orders.&nbsp;</li></ul><ul><li>Break down, clean, and set up the bar area and maintain stock.&nbsp;</li></ul><ul><li>Operate point-of-sale system, handle cash floats, and manage bar requisitions.&nbsp;</li></ul><ul><li>Collaborate with stewarding, culinary, and housekeeping teams.&nbsp;</li></ul><ul><li>Follow safety, hygiene, and F&amp;B procedures; respond to hotel emergencies.&nbsp;</li></ul><ul><li>Assist with service across different hotel outlets, events, and in-room dining as required.&nbsp;</li></ul>What You Bring&nbsp;<ul><li>High School Diploma or equivalent experience.&nbsp;</li></ul><ul><li>European Passport or legal right to work in Greece.&nbsp;</li></ul><ul><li>Previous luxury or high-volume bar experience is an advantage.&nbsp;</li></ul><ul><li>Strong interpersonal skills and attention to detail.&nbsp;</li></ul><ul><li>Fluency in English; Greek is an advantage.&nbsp;</li></ul><ul><li>Food handling and sanitation certification is a plus.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Competitive Salary &amp; Benefits, Employee Meals, Bus Transport, Uniform &amp; Laundry Services.&nbsp;</li></ul><ul><li>Ticket Restaurant allowance of €100/month.&nbsp;</li></ul><ul><li>Complimentary nights at Four Seasons Hotels &amp; Resorts globally.&nbsp;</li></ul><ul><li>Employee Recognition Program and access to global Training &amp; Development.&nbsp;</li></ul>

Bartender - Taverna 37 (Seasonal 2026)

Guest Service: Support the Guest Relations Manager in overseeing guest interactions, ensuring all needs, requests, and complaints are handled promptly and effectively.VIP &amp; Special Requests: Assist in managing VIP arrivals, special occasions, and personalized services to create memorable guest experiences.Team Support: Supervise, guide, and motivate Guest Relations Officers and Agents to maintain excellent service standards.Operations: Ensure smooth daily operations of the Guest Relations desk in compliance with company standards and procedures.Coordination: Work closely with Reception, Housekeeping, F&amp;B, and other departments to ensure seamless communication and guest satisfaction.Feedback &amp; Improvement: Monitor guest feedback, compile reports, and support initiatives to improve service quality.Qualifications &amp; ExperiencePrevious experience as a Guest Relations Supervisor or similar role in luxury hospitality.Excellent communication and interpersonal skills with a guest-centric mindset.Strong problem-solving skills and the ability to remain calm under pressure.Fluent in English (spoken &amp; written); knowledge of other languages is a plus.Familiarity with guest management systems and hotel software.Leadership abilities with a focus on training, motivation, and team development.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Assistant Manager Crete 

Guest Relations Assistant Manager Kos 

Ο/Η Υπάλληλος Πλυντηρίων υποστηρίζει την ομαλή λειτουργία του resort, διασφαλίζοντας ότι όλα τα λινά και υφάσματα του ξενοδοχείου καθαρίζονται, φροντίζονται και παραδίδονται με τα υψηλότερα πρότυπα ποιότητας. Ο ρόλος απαιτεί συνέπεια, προσοχή στη λεπτομέρεια και συνεργασία με τα υπόλοιπα τμήματα για την άμεση και άρτια εξυπηρέτηση των αναγκών του ξενοδοχείου.&nbsp;Κύριες Αρμοδιότητες:<ul><li>Λειτουργία πλυντηρίων, στεγνωτηρίων και μηχανημάτων φινιρίσματος με αποδοτικότητα και ασφάλεια.</li><li>Τήρηση σωστών διαδικασιών πλυσίματος, στεγνώματος, σιδερώματος και απολύμανσης για διάφορα υφάσματα, όπως λινά, πετσέτες, στολές και κουρτίνες.</li><li>Ορθή χρήση απορρυπαντικών, λευκαντικών και λοιπών καθαριστικών προϊόντων σύμφωνα με τον τύπο και την κατάσταση του υφάσματος, ώστε να αποφεύγονται φθορές.</li><li>Διασφάλιση ότι όλα τα είδη πληρούν υψηλά πρότυπα καθαριότητας και εμφάνισης πριν την αναδιανομή.</li><li>Διαχείριση αποθεμάτων απορρυπαντικών και λοιπών υλικών καθαρισμού.</li><li>Διατήρηση της καθαριότητας του χώρου πλυντηρίων και εφαρμογή κανόνων υγιεινής και ασφάλειας.</li><li>Υποστήριξη της ομάδας κατά τις περιόδους αυξημένης λειτουργίας και εργασία σε ευέλικτα ωράρια, όπου απαιτείται.</li><li>Συνεργασία με άλλα τμήματα (Housekeeping, F&amp;B, Management) για την έγκαιρη και ποιοτική διαθεσιμότητα λινών.</li><li>Εκτέλεση κάθε άλλης σχετικής εργασίας που ανατίθεται από τη διεύθυνση του ξενοδοχείου.</li></ul>&nbsp;Απαραίτητα Προσόντα:<ul><li>Προϋπηρεσία σε αντίστοιχη θέση, ιδανικά σε πολυτελές ξενοδοχείο.</li><li>Άριστη γνώση διαδικασιών πλύσης και φροντίδας υφασμάτων διαφορετικών τύπων.</li><li>Ικανότητα ασφαλούς χειρισμού και βασικής συντήρησης εξοπλισμού πλυντηρίου.</li><li>Γνώση κανόνων υγιεινής και ασφάλειας στον χώρο των πλυντηρίων.</li><li>Ομαδικό πνεύμα και ικανότητα συνεργασίας με πολλά τμήματα.</li><li>Καλή γνώση Ελληνικών ή Αγγλικών.</li></ul>&nbsp;Προσφέρουμε:<ul><li>Σύμβαση Ορισμένου Χρόνου (Σεζόν 2026)</li><li>Ευχάριστο και επαγγελματικό περιβάλλον εργασίας</li><li>Ευκαιρίες εξέλιξης και εκπαίδευσης</li><li>Διαμονή και Διατροφή</li><li>Μεταφορά από και προς το ξενοδοχείο.</li></ul>

Laundry Attendant-Luxury Resort, Santorini

Provides personalized service to guests, handles inquiries and complaints, and ensures a memorable experience. Acts as the main point of contact for VIPs and regular guests.&nbsp;Key Responsibilities:<ul><li>Greet and assist guests upon arrival and departure in a warm and friendly manner.</li><li>Address guest inquiries via e-mail before arrival and offer recommendations to enhance their stay.</li><li>Resolve guest complaints and concerns with professionalism, offering suitable solutions.</li><li>Maintain detailed knowledge of hotel services, amenities, and local attractions to assist guests.</li><li>Coordinate with other departments (Housekeeping, Front Desk, F&amp;B, etc.) to ensure seamless guest experiences.</li><li>Handle guest check-ins and check-outs, ensuring all information is accurate and up-to-date.</li><li>Manage VIP guests and special requests, ensuring a high level of service is provided.</li><li>Provide assistance with reservations and booking modifications.</li><li>Ensure all guest feedback is recorded and used to improve service quality.</li><li>Maintain a high level of professionalism and confidentiality.</li><li>Performing other related tasks based on the hotel's needs.</li></ul>&nbsp;Requirements:<ul><li>Proven experience in guest relations in the hospitality industry.</li><li>Strong communication and interpersonal skills.</li><li>Excellent problem-solving abilities and attention to detail.</li><li>Fluent in Greek and English (additional languages are a plus).</li><li>Ability to work in a fast-paced environment and remain calm under pressure.</li><li>A positive attitude and a passion for providing exceptional service.</li><li>Knowledge of a PMS will be an advantage (e.g., Opera, Fidelio).</li></ul>&nbsp;Company offers:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities.</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses.</li></ul>

Guest Relations Agent-Luxury Resort, Santorini

Αναζητούμε έναν αφοσιωμένο και έμπειρο Hotel Groom- Βαλέ&nbsp;για τα ξενοδοχεία του Ομίλου μας. Ο κατάλληλος υποψήφιος θα είναι υπεύθυνος για τη διατήρηση της καθαριότητας και της τάξης σε διάφορους χώρους του ξενοδοχείου, προσφέροντας ουσιαστική υποστήριξη ώστε να εξασφαλίζεται η άνεση και η ικανοποίηση των επισκεπτών. Το ιδανικό προφίλ περιλαμβάνει προσοχή στη λεπτομέρεια, άριστες επικοινωνιακές δεξιότητες και πάθος για την παροχή υψηλού επιπέδου υπηρεσιών.Κύριες Αρμοδιότητες<ul><li>Διατήρηση καθαριότητας και τάξης στους διαδρόμους, στους χώρους των ορόφων και στους κοινόχρηστους χώρους του ξενοδοχείου.</li><li>Χειρισμός ηλεκτρικών σκουπών, ξεσκόνισμα επίπλων και γυάλισμα επιφανειών για τη δημιουργία ενός καθαρού και φιλόξενου περιβάλλοντος.</li><li>Συλλογή και απομάκρυνση σκουπιδιών και απορριμμάτων από καθορισμένες περιοχές, ακολουθώντας τους κανόνες ανακύκλωσης και σωστής διάθεσης.</li><li>Υποστήριξη στη μεταφορά και παράδοση αποσκευών, προσφέροντας ευγενική και άμεση εξυπηρέτηση κατά την άφιξη και αναχώρηση των επισκεπτών.</li><li>Έλεγχος και ανεφοδιασμός δωματίων με amenities και προμήθειες, εκτέλεση turndown service και παράδοση αντικειμένων κατόπιν αιτήματος επισκεπτών.</li><li>Ανταπόκριση σε ερωτήματα και αιτήματα επισκεπτών, παρέχοντας πληροφορίες και βοήθεια με επαγγελματισμό και ευγένεια.</li><li>Συνεργασία με τα τμήματα Housekeeping και Reception για την κάλυψη των αναγκών των επισκεπτών και την εξασφάλιση άψογης εμπειρίας φιλοξενίας.</li><li>Τήρηση κανόνων υγιεινής και ασφάλειας, συμπεριλαμβανομένης της σωστής χρήσης και αποθήκευσης χημικών καθαρισμού και εξοπλισμού.</li></ul>Απαιτήσεις<ul><li>Προϋπηρεσία ως Hotel Groom ή σε παρόμοια θέση θα θεωρηθεί πλεονέκτημα.</li><li>Ισχυρή προσοχή στη λεπτομέρεια και δέσμευση στη διατήρηση υψηλών προτύπων καθαριότητας και παρουσίασης.</li><li>Άριστες επικοινωνιακές και διαπροσωπικές δεξιότητες, με ικανότητα αποτελεσματικής συνεργασίας με επισκέπτες και συναδέλφους.</li><li>Καλή φυσική κατάσταση και δυνατότητα εκτέλεσης απαιτητικών καθηκόντων (σκύψιμο, ανύψωση, παρατεταμένη ορθοστασία).</li><li>Διαθεσιμότητα για ευέλικτο ωράριο (πρωινές, βραδινές βάρδιες, Σαββατοκύριακα, αργίες).</li><li>Γνώσεις υγιεινής και ασφάλειας σε εργασιακό περιβάλλον ξενοδοχείου θεωρούνται επιπλέον προσόν.</li></ul>Τι Προσφέρουμε<ul><li>Ανταγωνιστικό μισθό ανάλογα με την εμπειρία.</li><li>Ευκαιρίες επαγγελματικής ανάπτυξης και εξέλιξης στον Όμιλο.</li><li>Υποστηρικτικό και συνεργατικό εργασιακό περιβάλλον.</li><li>Παροχή γευμάτων κατά τη διάρκεια της βάρδιας.</li><li>Εκπτώσεις για εργαζομένους σε διαμονή και παροχές των ξενοδοχείων.</li></ul>

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