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We are excited to offer internship opportunities in various departments within our hotel, providing hands-on experience and valuable learning opportunities for students and young professionals. Whether you ’re interested in hospitality management, culinary arts, guest services, or another aspect of hotel operations, we have opportunities available to help you gain valuable skills and knowledge in your field of interest.Available Internship Positions:<ul><li>Front Office Intern: Assist with guest check-in/check-out procedures, handle reservations, and provide excellent customer service at the front desk.</li><li>Housekeeping Intern: Learn about housekeeping operations, including cleaning procedures, inventory management, and quality assurance.</li><li>Food and Beverage Intern: Gain experience in restaurant operations, banquet services, and food preparation under the guidance of our experienced culinary and service teams.</li><li>Guest Relations Intern: Assist with guest inquiries, special requests, and complaint resolution, while providing personalized service to enhance guest satisfaction.</li><li>Sales and Marketing Intern: Support the sales and marketing team in promoting the hotel, managing social media channels, and coordinating events and promotions.</li></ul>Key Responsibilities:<ul><li>Assist with day-to-day operations and special projects within your assigned department.</li><li>Shadow experienced professionals to learn about industry best practices and gain practical skills.</li><li>Collaborate with team members to achieve departmental goals and deliver exceptional service to guests.</li><li>Participate in training sessions, workshops, and networking events to enhance your learning experience.</li><li>Complete assigned projects and reports to demonstrate your understanding of key concepts and contribute to departmental objectives.</li></ul>Qualifications:<ul><li>Enrolled in a relevant degree program or recent graduate in hospitality management, culinary arts, business administration, or a related field.</li><li>Strong communication, teamwork, and organizational skills.</li><li>Passion for the hospitality industry and a desire to learn and grow in your chosen field.</li><li>Flexibility to work varying schedules, including evenings, weekends, and holidays, based on departmental needs.</li><li>Previous hospitality experience or related coursework is preferred but not required.</li></ul>Benefits:<ul><li>Hands-on experience and mentorship from industry professionals.</li><li>Exposure to various aspects of hotel operations and the opportunity to explore different career paths.</li><li>Networking opportunities with colleagues, mentors, and industry professionals.</li><li>Potential for academic credit, depending on your university’s internship requirements.</li><li>Possibility of future employment opportunities based on performance and departmental needs.</li></ul>Join our team: If you’re eager to kick-start your career in the hospitality industry and gain practical experience in a dynamic hotel environment, we encourage you to apply for our internship program. Join our team and embark on a rewarding journey of learning, growth, and discovery.

Πρακτική Άσκηση

We are seeking a Host / Hostess to join our team for the Season 2026. You will welcome guests with genuine warmth, manage reservations and seating, and ensure that each visitor enjoys the relaxed and authentic experience.&nbsp; What You Will Do&nbsp;<ul><li>Set up the host/hostess stand, review reservation book, and recommend room setup.&nbsp;</li><li>Inspect dining areas and tables prior to opening.&nbsp;</li><li>Develop complete working knowledge of menus, menu ingredients, and daily unavailable items.&nbsp;</li><li>Assign seating according to guest preferences and service standards.&nbsp;</li><li>Maintain station chart and cover count using the Open Table system.&nbsp;</li><li>Handle guests without reservations and lost &amp; found items.&nbsp;</li><li>Answer telephones and take reservations according to Four Seasons standards.&nbsp;</li><li>Anticipate guest needs, respond to inquiries, and ensure satisfaction.&nbsp;</li><li>Collaborate with culinary, stewarding, and housekeeping teams.&nbsp;</li><li>Assist with food &amp; beverage service across all meal periods, events, and in-room dining.&nbsp;</li><li>Ensure safety, hygiene, and emergency procedures are followed.&nbsp;</li><li>Complete other duties or projects as assigned by Outlet Manager or Director of F&amp;B.&nbsp;</li></ul> What You Bring&nbsp;<ul><li>Previous experience in fine dining or high-volume service is an advantage.&nbsp;</li><li>Strong interpersonal skills, attention to detail, and ability to work in a fast-paced environment.&nbsp;</li><li>Fluency in English; proficiency in Greek is an advantage.&nbsp;</li><li>Food handling and sanitation certification is a plus.</li></ul>What We Offer&nbsp; Competitive Salary and comprehensive Benefits Package.&nbsp; Complimentary Employee Meals, Uniform &amp; Laundry Services.&nbsp; Ticket Restaurant monthly allowance.&nbsp; Employee Recognition Program.&nbsp; Complimentary Nights at Four Seasons Hotels &amp; Resorts worldwide.&nbsp; Opportunities for Global Travel through Task Forces and Transfers.&nbsp; Access to Four Seasons global Training &amp; Development programs. Accommodation and transport to and from the hotel will be provided. All applicants must possess the legal right to work in Greece.

Host / Hostess (Seasonal) REQ10366507

PURPOSE OF POSITION<ul><li>The Café Attendant ensures efficient&nbsp;food and beverage (F&amp;B) operations, supports the Galley Operation, following all applicable company standards, and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction.</li></ul> YOUR RESPONSIBILITIES<ul><li>Provide support to the assigned stations in different outlets, collect and deliver food and beverages, monitor buffet services, prepare &amp; maintain or replenish condiments, as directed.</li><li>Set up and maintain all self-service buffet areas, ensuring that each item is labeled correctly; assist with food service behind the line, if/when instructed.</li><li>Provide the Waiter and Assistant Waiter with support.</li><li>Serve beverages during meal periods, as instructed by Supervisors, following safe Company Alcohol Serving Policies.</li><li>Ensure that all service quality standards, in the assigned area, are in line with Viking’s STAR Service Standards; clean work areas and operating equipment in accordance with company rules and standards.</li><li>Prepare and perform F&amp;B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean &amp; polish equipment, glassware and flatware.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guest and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Restaurant Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public</li><li>Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Take ownership of the assigned areas of responsibilities in any F&amp;B outlet, according to direction from the relevant Supervisors.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum of six months’ experience as a Buffet Steward or similar position; or a hospitality degree with at least four months of on-the-job training, within a premium brand hospitality environment</li><li>Must demonstrate the ability to work independently; shipboard experience is an advantage.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to&nbsp;carry heavy items and stand, kneel, and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of sanitary standards are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Café AttendantSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager, Head Waiter, Restaurant SupervisorGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;N/AReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Executive Chef, Restaurant Manager, Head Waiter, Restaurant Supervisor APPLICATION AND JOB RELEVANT INFORMATIONOur roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times.&nbsp;Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. After submitting your CV, we might ask you to introduce yourself with a personal video recording. We always encourage our candidates to take this step to add their personality to any written application. Please note, however, that this step is optional and not a mandatory part of the recruiting process. For further information, please refer to our Recruitment Guidelines. DISCLAIMERAs part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.

JAPAN - Japanese Speaking Café Attendant

Reservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standardsWhat will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in German&nbsp;and EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptableWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Rooms Reservation Agent - German Speaker

Metaxa Hospitality Group, awarded as the "Best Hospitality Group in Greece" by the World Travel Awards 2021 - 2025, has been creating unique experiences of authentic hospitality for more than five decades and invites you to become a member of a group of multi-awarded in Crete and Santorini.Metaxa Hospitality Group is looking for its Sales &amp; Marketing Department based in Heraklion:Digital Marketing AssistantWe are seeking a Digital Marketing Assistant to support the execution and day-to-day management of our digital marketing activities across the Group’s portfolio. The role will focus on campaign support, reporting, and operational coordination, contributing to the effectiveness and consistency of our digital presence.Key Responsibilities:Campaign Execution Support<ul><li>Assist in the setup and implementation of digital campaigns across platforms (Google Ads, Meta Ads)</li><li>Upload and manage campaign assets, ensuring accuracy and alignment with campaign requirements</li><li>Perform quality checks before and during campaign launches</li></ul>Performance Monitoring &amp; Reporting<ul><li>Monitor campaign performance on a daily basis and highlight any irregularities or optimization opportunities</li><li>Prepare recurring reports and support the analysis of campaign performance</li><li>Ensure accuracy and consistency of reported data</li></ul>Collaboration &amp; Content Coordination<ul><li>Work closely with the Copywriter and Art Director to support the development of cohesive and effective marketing campaigns</li><li>Ensure alignment between campaign requirements and delivered creative assets across channels</li></ul>Operational &amp; Coordination Support<ul><li>Maintain internal documentation and campaign structures</li><li>Support coordination between Digital Marketing, other internal teams, and external collaborators</li></ul>RequirementsNecessary qualifications:<ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field</li><li>Basic understanding of paid media platforms (Google Ads and/or Meta Ads)</li><li>Knowledge of Social Media Marketing and social media management</li><li>Proficiency in Microsoft Excel and familiarity with Microsoft 365 tools</li><li>Very good knowledge of the English language (both written and spoken)</li><li>Strong attention to detail and organizational skills</li><li>Ability to manage multiple tasks in a structured and timely manner</li></ul>Desired qualifications:<ul><li>1–2 years of experience in digital marketing or a related field, ideally within the hospitality or tourism sector</li><li>Familiarity with Google Ads and Meta Ads platforms</li><li>Basic knowledge of Google Analytics</li></ul>&nbsp;Soft Skills<ul><li>Proactive with a willingness to learn and develop</li><li>Detail-oriented with a structured approach to execution</li><li>Strong team collaboration and communication skills</li><li>Ability to follow processes and ensure consistency</li></ul>Benefits<ul><li>Competitive salary remuneration</li><li>Career development in a fast-paced, growing work environment.</li><li>Training opportunities.</li><li>Full year job</li><li>Friendly work environment</li></ul>

Digital Marketing Assistant - Heraklion, Crete

Our Michelin-starred restaurant, delivering Luca Piscazzi’s Mediterranean cuisine. Refined yet welcoming dining experience where creativity, precision and genuine hospitality come together with sea view settings.&nbsp;About the Role&nbsp; At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Assistant Waiter to join our Pelagos Restaurant team for the Season 2026 (minimum 6 or 7 months contract). You will assist the wait staff in delivering exceptional service, ensuring guests enjoy a seamless dining experience that reflects the restaurant’s Michelin-star standards.&nbsp;What You Will Do&nbsp;<ul><li>Assist in describing and presenting menu items, including food and beverage, to guests in an engaging and knowledgeable manner.&nbsp;</li></ul><ul><li>Communicate guest orders, including any special requests, to the kitchen and coordinate timely delivery of items.&nbsp;</li></ul><ul><li>Assist with table setup, breakdown, and maintenance of buffets, food stations, and service areas.&nbsp;</li></ul><ul><li>Retrieve and stock linen, china, silver, glassware, and other food and beverage supplies.&nbsp;</li></ul><ul><li>Serve appetizers, coffee, tea, bread, and butter according to Four Seasons standards.&nbsp;</li></ul><ul><li>Provide unobtrusive and professional service, supporting the team during high-volume periods.&nbsp;</li></ul><ul><li>Collaborate with stewarding, culinary, and housekeeping teams to ensure seamless service.&nbsp;</li></ul><ul><li>Operate tea/coffee equipment and assist with in-room dining and other hotel outlets as required.&nbsp;</li></ul><ul><li>Maintain safety and hygiene protocols, responding appropriately to any emergency or safety situation.&nbsp;</li></ul><ul><li>Assist colleagues in completing other duties, including clearing tables, food running, mise-en-place, polishing equipment, and cleaning service areas.&nbsp;</li></ul>What You Bring&nbsp;<ul><li>High School Diploma or equivalent experience.&nbsp;</li></ul><ul><li>Applicants must have European Passport or the legal right to work in Greece.&nbsp;</li></ul><ul><li>Previous experience in food and beverage service is an advantage.&nbsp;</li></ul><ul><li>Strong interpersonal skills, attention to detail, and ability to work in a fast-paced, team-oriented environment.&nbsp;</li></ul><ul><li>Fluency in English is essential; proficiency in Greek is an advantage.&nbsp;</li></ul><ul><li>Food handling and sanitation certification is a plus.&nbsp;</li></ul>What We Offer&nbsp;<ul><li>Competitive Salary and comprehensive Benefits Package.&nbsp;</li></ul><ul><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.&nbsp;</li></ul><ul><li>Ticket Restaurant monthly allowance of €100.&nbsp;</li></ul><ul><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.&nbsp;</li></ul><ul><li>Employee Recognition Program.&nbsp;</li></ul><ul><li>Opportunities for Global Travel through Task Forces and Transfers.&nbsp;</li></ul><ul><li>Access to Four Seasons global Training &amp; Development programs.&nbsp;</li></ul>Schedule &amp; Hours&nbsp;<ul><li>Summer Seasonal Job – 5 working days per week, with 2 days off.&nbsp;</li></ul><ul><li>Schedule is flexible and may change weekly according to business needs.&nbsp;</li></ul>If you are passionate about assisting in delivering exceptional service in a world-class dining environment and want to be part of a highly skilled team, we want to hear from you!&nbsp;

Assistant Waiter/ess - Pelagos Restaurant (Seasonal 2026) REQ10363974

The Executive Director of Advancement – Greece is responsible for developing and executing a comprehensive fundraising strategy in support of ACG’s institutional priorities, including scholarships, academic excellence, capital projects, and strategic growth. The role focuses on major gifts, corporate partnerships, foundation support, and engagement with alumni, parents, and friends, while strengthening ACG’s philanthropic presence in Greece and beyond.Strategy &amp; Planning<ul><li>Develop and implement a multi-year strategic fundraising plan across Greece and assigned international markets</li><li>Contribute to the development and alignment of institutional advancement strategy and fundraising priorities in collaboration with senior leadership</li><li>Monitor fundraising performance and prospect activity, maintaining accurate records and reports to support strategy, forecasting, and institutional planning</li></ul>Fundraising &amp; Donor Engagement<ul><li>Develop and execute initiatives to increase engagement and giving among alumni, parents, and friends in Greece and internationally</li><li>Identify, cultivate, solicit, and steward major gift prospects, foundations, and corporate partners in alignment with ACG’s strategic priorities</li><li>Manage and strengthen relationships with corporate partners and key external stakeholders to sustain and expand their engagement with ACG</li><li>Partner with the Vice President of Advancement on major gift, foundation, and grant opportunities involving high-potential prospects and institutional partners</li><li>Enhance ACG’s visibility within the Greek philanthropic, corporate, and civic community</li><li>Develop and implement tailored cultivation, solicitation, and stewardship strategies for donors and prospects</li></ul>Institutional Collaboration<ul><li>Build and maintain strong relationships with faculty, administrators, and staff to identify opportunities, support donor engagement, and foster a culture of philanthropy</li><li>Coordinate advancement activities across departments and divisions to ensure alignment with institutional priorities and effective progression of fundraising opportunities</li><li>Work closely with the Executive Director of Advancement – North America/Diaspora to ensure alignment across regions in strategy, engagement, and stewardship</li></ul>Required Qualifications &amp; Experience<ul><li>University degree</li><li>Minimum 5 years of experience in fundraising (preferably in higher education or nonprofit sector)</li><li>Experience leading fundraising campaigns preferred</li><li>Experience working within the Greek philanthropic landscape is essential</li><li>Fluency in English and Greek</li></ul>Required Knowledge<ul><li>Knowledge of fundraising strategy, donor engagement, and relationship management</li><li>Knowledge of major gifts, foundation support, and corporate partnerships</li><li>Knowledge of prospect research, portfolio management, and data management practices</li></ul>Required Skills<ul><li>Strong donor cultivation, solicitation, and stewardship skills</li><li>Excellent written and oral communication skills</li><li>Strong organizational and planning abilities</li><li>Strategic thinking and long-term planning capability</li><li>Strong negotiation and senior-level relationship management skills</li><li>Ability to work collaboratively across a complex institution</li><li>Data-informed decision-making</li><li>Strong stakeholder management and internal collaboration skills</li></ul>

Executive Director of Advancement – Greece

Event Coordination: Oversee and coordinate entertainment events and activities across the resort, ensuring all programs meet the brand’s standards for quality and guest satisfaction.Creative Development: Design and implement innovative entertainment concepts aligned with current trends and the resort’s identity.Operations Management: Supervise performer schedules, logistics, and technical setups to ensure smooth execution of all events and activities.Team Leadership: Lead, train, and motivate the Entertainment Team, conduct performance evaluations and foster a positive work environment.Collaboration: Work closely with F&amp;B, Operations, Marketing, and PR teams to ensure cohesive event delivery and enhance the overall guest experience.Guest Feedback: Collect and analyze guest feedback to improve entertainment offerings and maintain high satisfaction levels.Compliance &amp; Safety: Ensure all entertainment operations comply with health, safety, and fire regulations.Qualifications &amp; ExperienceDegree in Event Management, Hospitality, or related field (or equivalent professional experience).Previous experience in entertainment or event management, preferably within luxury hospitality.Strong leadership, organizational, and problem-solving skills.Excellent communication and interpersonal abilities.Creative, proactive, and detail-oriented approach.Fluency in English; additional languages are an asset.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Entertainment Manager

We are seeking an experienced and passionate&nbsp;Barista&nbsp;for the 2025 summer season. If you share our passion for exceptional service, quality, and creating unique guest experiences, we invite you to become a part of our team.&nbsp;What you will be doingYour role in shaping the KOIA experience&nbsp;As a Barista, you will be responsible for preparing high-quality beverages and creating a welcoming and professional atmosphere for our guests.&nbsp;Key Responsibilities:<ul><li>Prepare and serve high-quality coffee beverages (espresso, cappuccino, latte, freddo, etc.) as well as other drinks (tea, hot chocolate, smoothies, fresh juices).</li><li>Manage and maintain coffee equipment, ensuring proper functionality and adherence to quality standards.</li><li>Maintain cleanliness and hygiene in the work area, complying with food safety standards.</li><li>Promote products through effective upselling strategies, contributing to the bar’s revenue growth.</li><li>Collaborate with the restaurant and bar team to ensure seamless service and an exceptional guest experience.</li><li>Respond to guest requests and handle complaints professionally and efficiently.</li></ul>What you will bring to the teamYour skills and spirit&nbsp;We are looking for professionals with a passion for coffee who will enhance KOIA’s unique hospitality experience.&nbsp;The ideal candidate will have:<ul><li>At least 2 years of experience as a Barista, preferably in a 5-star hotel or high-end café.</li><li>Experience with alcoholic beverages and cocktails (considered an additional asset).</li><li>A degree in Hospitality or Tourism (preferred).</li><li>Fluency in English; additional languages are considered a plus.</li><li>Proficiency in POS systems (preferred).</li><li>Ability to work in a fast-paced environment, with a focus on speed and accuracy.</li><li>Excellent communication skills and the ability to manage customer interactions with professionalism.</li><li>Passion for quality, innovation, and delivering outstanding guest experiences.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests.&nbsp;That’s why we offer:<ul><li>Competitive salary package, based on your experience and qualifications.</li><li>Accommodation provided for non-residents of Kos.</li><li>Complimentary meals during working hours.</li><li>Opportunities for professional development and training.</li><li>A pleasant, organized and professional work environment that supports growth and well-being.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to&nbsp;manager@koiaresort.com.&nbsp;Together, let’s redefine luxury and craft unforgettable memories.&nbsp;📌 All applications will be handled with strict confidentiality.

Barista

The Executive Director of Advancement – North America/Diaspora is responsible for developing and executing a comprehensive fundraising strategy in support of ACG’s institutional priorities, including scholarships, academic excellence, capital projects, and strategic growth. The role focuses on major gifts, corporate partnerships, foundation support, and engagement with Greek diaspora communities, with a primary emphasis on building relationships and cultivating philanthropic support across international networks.Strategy &amp; Planning<ul><li>Develop and implement a multi-year strategic fundraising plan across North America and assigned diaspora markets</li><li>Track fundraising performance and prospect activity, maintaining accurate records and reports to support strategy, forecasting, and institutional planning</li></ul>Fundraising &amp; Donor Engagement<ul><li>Develop and execute initiatives to increase engagement and giving among alumni, parents, friends, and Greek diaspora communities</li><li>Identify, cultivate, solicit, and steward major gift prospects, foundations, and corporate partners in alignment with ACG’s institutional priorities</li><li>Build and strengthen relationships within Greek diaspora communities to expand ACG’s visibility, deepen institutional affinity, and develop future philanthropic support</li><li>Manage and strengthen relationships with corporate partners and other key external stakeholders to sustain and expand their involvement with ACG</li><li>Partner with the Vice President of Advancement on major gift, foundation, and grant opportunities involving high-potential prospects and institutional partners</li><li>Develop tailored cultivation, solicitation, and stewardship strategies for donors and prospects</li><li>Strengthen ACG’s visibility within North American philanthropic, corporate, alumni, and Greek diaspora networks.</li></ul>Institutional Collaboration<ul><li>Build and maintain strong relationships with faculty, administrators, and staff to identify opportunities, support donor engagement, and foster a culture of philanthropy</li><li>Coordinate advancement activities across departments and divisions to ensure alignment with institutional priorities and effective progression of fundraising opportunities</li><li>Coordinate closely with the Executive Director of Advancement – Greece to ensure alignment across regions in strategy, engagement, and stewardship</li></ul>Required Qualifications &amp; Experience<ul><li>University degree</li><li>Minimum 5 years of experience in fundraising (preferably in higher education or nonprofit sector)</li><li>Experience leading fundraising campaigns preferred</li><li>Experience working within the Greek philanthropic landscape is essential</li><li>Experience engaging diaspora or international networks strongly preferred</li><li>Fluency in English (Greek preferred)</li></ul>Required Knowledge<ul><li>Knowledge of fundraising strategy, donor engagement, and relationship management</li><li>Knowledge of major gifts, foundation support, and corporate partnerships</li><li>Knowledge of prospect research, portfolio management, and data management practices</li></ul>Required Skills<ul><li>Strong donor cultivation, solicitation, and stewardship skills</li><li>Excellent written and oral communication skills</li><li>Strong organizational and planning abilities</li><li>Strategic thinking and long-term planning capability</li><li>Strong negotiation and senior-level relationship management skills</li><li>Ability to build and manage relationships across international and diaspora networks</li><li>Data-informed decision-making</li><li>Strong stakeholder management and internal collaboration skills</li></ul>

Executive Director of Advancement – North America/Diaspora

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager

Outlet Manager Kos 

Outlet Manager Halkidiki

At Four Seasons Astir Palace Hotel Athens, we are seeking a motivated and results-driven Catering Sales Manager to join our dynamic Catering team on a permanent basis. This role is focused on maximizing revenue across all catering business segments, developing new client relationships, and ensuring long-term client retention, while upholding the hotel’s reputation as a premier luxury destination for events, conferences, and private functions.As a key member of the Catering team, you will actively drive sales performance, manage strategic accounts, and work closely with internal stakeholders to deliver seamless, high-quality events. Your contribution will play an essential role in achieving revenue targets and strengthening the hotel’s position in the luxury events market.What You Will Do<ul><li>Actively solicit and book all types of catering business from a variety of leads and market segments.</li><li>Maintain a structured and organized follow-up system for all sales activities through DELPHI.</li><li>Coordinate closely with the Catering team to ensure optimal utilization of function space and maximize revenue potential.</li><li>Conduct site inspections and property tours for meeting planners and prospective clients.</li><li>Negotiate contracts to achieve maximum revenue and profitability while meeting client expectations.</li><li>Prepare, review, and manage Event P&amp;Ls to ensure profitability and long-term client retention.</li><li>Represent the hotel professionally in all client interactions and at industry events.</li><li>Finalize bookings and maximize revenue through strategic upselling across all relevant areas.</li><li>Keep the Director of Catering informed of any issues or opportunities requiring attention.</li><li>Collaborate with other hotel departments to ensure exceptional guest satisfaction and flawless event execution.</li><li>Monitor market trends, competitor activity, and sales performance, providing insights and updates to the Director of Catering.</li><li>Support the development and execution of sales initiatives for assigned market segments to increase catering activity, volume, and profit.</li><li>Contribute to achieving departmental and overall property revenue goals while maintaining the highest service standards.</li></ul>What You Bring<ul><li>Proven experience in luxury hospitality sales, with a strong focus on catering and events.</li><li>Demonstrated success in managing key accounts and consistently achieving or exceeding revenue targets.</li><li>Bachelor’s degree in Sales, Marketing, Hospitality, or a related field.</li><li>Excellent organizational, negotiation, and communication skills.</li><li>Ability to work independently, take initiative, and manage multiple priorities in a fast-paced environment.</li><li>Experience with sales and CRM systems such as DELPHI, OPERA, or similar platforms.</li><li>Fluency in English; additional languages are considered an advantage.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Employee meals, laundry services, and Ticket Restaurant monthly allowance of €100.</li><li>Access to Four Seasons global training, development, and travel programs.</li><li>Long-term career opportunities within a world-class luxury hospitality brand.</li><li>A collaborative and high-performance work environment that values excellence, innovation, and professional growth.</li></ul>Join Four Seasons Astir Palace Hotel Athens as a Catering Sales Manager and play a key role in driving strategic catering initiatives in a high-profile luxury market. If you are a passionate and experienced sales professional looking for a long-term career opportunity, we invite you to apply today.

Catering Sales Manager REQ10366621

PURPOSE OF POSITION<ul><li>The Sous Chef assists the Chef de Cuisine and/or Executive Chef to oversee the entire assigned Galley operation, by consistently monitoring and checking all food preparation areas over the course of the day and controlling the opening &amp; service hours of the Service Line.</li><li>You are required to be in charge and in full control of the Galley operation of the assigned area in the absence of the Chef de Cuisine or/and Executive Chef.&nbsp;</li><li>It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Hold excellent cooking skill, with the flair and creativeness to enhance buffet presentations; control the breakdown after each service, in conjunction with the Chef de Partie.</li><li>Work closely with the Kitchen Steward in order to accomplish tasks related to inventory, equipment control &amp; maintenance etc.; countercheck daily Storeroom deliveries, for accuracy; regularly check fresh produce chillers, together with Galley Management, to avoid shortages/wastage during the cruise; ensure proper use of the menu checklist and recipe reviews.</li><li>Ensure that all Galley personnel transport their provisions with the correct utensils.</li><li>Assist in conducting the Dinner Service Line, which includes but is not limited to, ensuring smooth and efficient service, presentation, and final plating; and tour all outlets during service hours.</li><li>Minimize equipment loss/damage and maintain immaculate cleanliness standards by enforcing “clean as you go” work habits in relevant areas, and by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Be present during loadings for quality control and assurance; assist the Executive Chef with supervising the Galley operation and preparing requisitions for all Catering equipment.</li><li>Ensure that the Galley/adjacent areas are ready for any announced and/or unannounced Public Health inspections, done either by the Ships’ Management or local authorities (public health inspectors). The Sous Chef must be present for all inspections; ensure that all menus, recipes, methods, and specifications are adhered to, and are in line with the quality and cleanliness of all Public Health Policies and Viking’s STAR Service Standards.</li><li>Assist the Executive Chef with preparing additional working schedules (Embarkation Day, Special Functions, etc.) for Galley personnel; have an in-depth understanding of the working hours policies and procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Appoint and enforce specific job responsibilities to all key personnel working under the direction of the Sous Chef and establish the manner and means to train personnel.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Always uphold impeccable grooming standards within your team by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, to prevent unnecessary loss or damage.</li><li>Positively contribute to achieving/succeeding Culinary KPI goals (quality &amp; financial) for the Culinary Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Temporarily replace/takeover the Chef de Cuisine’s position (with necessary training), at any given time.</li><li>This document describes the primary activities, duties, and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.</li></ul>&nbsp;YOUR PROFILE<ul><li>A required minimum of eight years’ culinary experience, including three years as a Sous Chef or similar position, within a premium brand hospitality environment; advanced culinary skills are required.</li><li>Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes.</li><li>Must have experience in leading multi-cultural teams; flexible, stress management (how stress is brought into the team) abilities, committed team player, exceptional work ethic, effective communications skill; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies</li><li>Team builder with effective motivational skills and coaching abilities, with a demonstrable comprehensive knowledge of Public Health and Sanitation compliance</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week.</li><li>Previous cruise industry experience is an advantage.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sous Chef&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Executive ChefDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Partie, Assistant Chef de Partie, Cook, Assistant CookLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Cuisine or/and Executive Chef&nbsp;&nbsp;

OCEAN - Sous Chef

We are seeking a skilled and service-driven Bartender who embodies Aman’s dedication to warm, personalised and intuitive hospitality to join Amanzoe, in the Peloponnese, Greece. Reporting to the Food and Beverage Management team, the Bartender plays a key role in crafting refined beverage experiences for our guests. This position requires strong product knowledge, attention to detail and a commitment to delivering memorable moments across all dining venues.Responsibilities<ul><li>Prepare and serve beverages, cocktails and wine to Aman standards.</li><li>Assist guests with personalised recommendations based on preferences and dining context.</li><li>Maintain cleanliness, organisation and readiness of the bar area at all times.</li><li>Ensure accurate presentation, garnishing and execution of all beverage items.</li><li>Collaborate closely with the service and kitchen teams for seamless operations.</li><li>Anticipate guest needs and demonstrate intuitive and refined hospitality.</li><li>Monitor stock, manage replenishments and uphold proper storage practices.</li><li>Follow all hygiene, safety and quality protocols.</li><li>Contribute to an atmosphere of calm, precision and elevated service.</li></ul>Requirements<ul><li>1–2 years of experience as a Bartender in a luxury hotel or high-end restaurant.</li><li>Strong knowledge of wine, spirits and cocktail preparation.</li><li>Fluency in verbal Greek and English.</li><li>Additional languages such as French, Italian or Spanish are an advantage.</li><li>A degree in Hospitality Management or a related field is an asset.</li><li>Excellent interpersonal and communication skills.</li><li>Strong organisational, time management and problem-solving abilities.</li><li>A collaborative, guest-focused and detail-oriented mindset aligned with Aman values.</li><li>You must have the legal right to work in Greece.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.<ul><li>Discount on Food and Beverage outlets.</li><li>Discount on Aman Retail boutique.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary Yoga, Tennis and Gym classes.</li><li>Amanzoe Elite Program with discounts at various restaurants and local stores.</li><li>Colleague events including Party and Family Day.</li><li>Access to Open Sesame training platform.</li><li>Shared Accommodation.</li><li>Monthly utility allowance (electricity and water).</li><li>Meal and coffee breaks while on duty.</li><li>Colleague bus transport.</li></ul>

Bartender - Amanzoe JR103752

SeaCrete Hotels operate in Chania since 1990 in the area of Apokoronas.SeaCrete Hotels is a fast growing business entity, currently operating with 3 hotels, targeting All inclusive, Beach, Family, 5 stars' vacations.Currently SeaCrete Hotels are looking to hire a successful Assistant Operations Manager.As an Assistant Operations Manager, you'll be looking to maximize the potential of your assigned business goals by cooperating closely with the Operations Manager of SCH delivering excellence in execution.This is a key role for someone who wishes to become a mature hospitality professional within the industry, in a growing and challenging marketplace.If you have talent and motivation, you'll find support and encouragement in every step of the way.Key Accountabilities• Achieve annual Operations KPIs targets with specific focus on:<ol><li>People management,</li><li>Food &amp; Beverage</li><li>Reviews (1000 clients per day on a full basis from April to November)</li></ol>• Ensure with the support of the HR department that the staff is equipped and performs at maximum level• Continuously monitor and improve ratings• Execute the operational plan to meet business and people objectives as well as client requirements.• Meet goals and KPIs for operational excellence in execution. Monitor closely the implementation and results.• Drive competitive performance in Client Satisfaction Survey.Essential Requirements• Bachelor's Degree in Hospitality Industry or other related field.• Excellent command of written and spoken English.• Proven Record in TripAdvisor and holιday check.• Use of KPIs with the help of Review Pro.• Use of technology for F&amp;B cost and salary cost.• Use of technology for on-line sales.• 5-7 years of Resort Operation Experience in a reputable and progressive or similar Resort (All inclusive, 4+ / 5 stars).• Local end to end operational plan development and implementation.Skills &amp; Capabilities• Eye for detail and excellence in execution.• Cooperation competencies &amp; people management.• High level of communication, influencing and negotiation skills.• Analytical skills and problem solving capability.• Developing and maintaining relationships with external suppliers and internal stakeholders.• Strategic thinking and decision making.• Ability to maintain a high level of professionalism and confidentiality.

ASSISTANT OPERATIONS MANAGER

As a Front Office Supervisor at Miraggio Thermal Spa Resort you will be responsible for overseeing the daily operations of the front desk and ensuring a seamless and exceptional experience for our guests. Your leadership and problem-solving skills will play a pivotal role in maintaining high service standards, managing the front office team, and providing excellent guest service.Key Responsibilities:<ul><li>Team Leadership: Supervise, train, and motivate the front office staff, ensuring they provide outstanding guest service, and meet performance goals and standards.</li><li>Guest Services: Lead by example in delivering exceptional guest services, handling check-in, check-out, reservations, and guest inquiries efficiently and professionally.</li><li>Shift Management: Oversee daily operations by managing staff schedules, ensuring coverage, and coordinating shift changes. Maintain a well-organized and efficient front desk operation.</li><li>Guest Issues Resolution: Address and resolve guest concerns, complaints, or special requests promptly and professionally, finding appropriate solutions while adhering to hotel policies.</li><li>Cash Handling: Oversee financial transactions, ensuring accuracy, compliance, and proper cash balancing at the end of each shift.</li><li>Training and Development: Provide ongoing training and support to front office staff, ensuring they are well-informed and capable of handling guest inquiries and challenges effectively.</li><li>Report Preparation: Assist in preparing daily reports, occupancy forecasts, and financial summaries. Maintain accurate records.</li><li>Collaboration: Foster effective communication and collaboration between the front office team and other hotel departments, such as housekeeping, maintenance, and food and beverage, to enhance guest experiences.</li><li>Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Front Desk Maintenance: Ensure the front desk area is clean, organized, and equipped with necessary supplies, brochures, and information for guests.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (Hospitality or related field – AEI or TEI, National or International).</li><li>2-3 years minimum experience in a similar position , leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Strong communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated hospitality professional with leadership skills join our team and be part of our journey towards excellence!

Front office Supervisor

The HR Manager is responsible for overseeing all core functions of the Human Resources department, reporting directly to the HR Director. This role includes managing recruitment, performance management, succession planning, learning and development, compensation and benefits, and labor law compliance. The HR Manager also serves as a vital link between employees and managers, helping to foster a positive organizational culture and uphold the company’s core values.Applicant’s main accountabilities:<ul><li>Oversee the recruitment, onboarding, and retention of employees, ensuring staffing aligns with operational needs.</li><li>Support the performance appraisal procedures and training programs.</li><li>Ensure HR administrative processes (contracts, payroll, benefits) are executed efficiently and with utmost confidentiality.</li><li>Act as the main point of contact for managing and resolving employee complaints and grievances, ensuring fair, consistent, and confidential handling.</li><li>Drive employee engagement and satisfaction by fostering a positive work environment and promoting the company’s culture of excellence.</li><li>Monitor and ensure compliance with HR policies, procedures, and local labor laws, mitigating potential risks to the organization.</li><li>Contribute to HR strategy development in partnership with the HR Director, including the implementation of key HR projects and initiatives.</li><li>Form reports and presentations regarding HR metrics (e.g., turnover rates, cost per hire, etc.) to provide decision support.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Business Administration, Organizational Psychology, or relevant field.</li><li>Master’s degree or equivalent in Human Resources Management, Hospitality or relevant field is an advantage.</li><li>Minimum of 3 years of HR management experience, preferably within the hospitality industry.</li><li>Experience in effectively handling employee complaints, grievances, and conflict resolution.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li><li>Excellent knowledge of MS Office (excel, in particular).</li><li>Strong knowledge of local labor laws and HR prectices.</li><li>Stay abreast of best practices and employment laws/ regulations.</li></ul>Applicant’s main capabilities and values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) as well as sound judgement.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication (active listening), negotiation skills and influence ability.</li><li>People oriented and results driven.</li><li>Reliable with an ability to multi-task and work well under pressure.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided based on employee performance.

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