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Απαραίτητα Προσόντα<ul><li>Τουλάχιστον διετής προϋπηρεσία σε ανάλογη θέση</li><li>Άριστη γνώση της αγγλικής γλώσσας. Δεύτερη ξένη γλώσσα θα θεωρηθεί προσόν</li><li>Οργανωτική με επαγγελματική εμφάνιση και συμπεριφορά</li><li>Άνεση στην επικοινωνία, πώληση και προώθηση προϊόντων</li><li>Προσανατολισμός στην ποιοτική εξυπηρέτηση των πελατών</li><li>Επαγγελματική εμφάνιση και συμπεριφορά</li><li>Ικανότητα διαχείρισης καθηκόντων με υπομονή και αξιοπιστία</li><li>Πνεύμα ομαδικότητας και ικανότητα άριστης συνεργασίας με τους συναδέλφους</li></ul>Παροχές<ul><li>Ανταγωνιστικό πακέτο παροχών με ασφάλιση</li><li>Διαμονή και πλήρης διατροφή</li><li>Δυναμικό και ευχάριστο περιβάλλον εργασίας</li><li>Προοπτικές επαγγελματικής εξέλιξης</li></ul>Αν ενδιαφέρεστε για ένα ταξίδι γνώσεων και εμπειρίας, μπορείτε να προωθήσετε το βιογραφικό σας στο hrm@kassandra-palace.gr

Bars & Restaurants Supervisors 

Guest Relations Agents

A Weddings &amp; Events Specialist is responsible for assisting clients to organize a full wedding or a particular event, aiming at the creation of an unforgettable and unique experience. Communicate continuously with clients, contact and negotiate with suppliers to assist with setup; arrange the delivery of materials and decorations on time, and collaborate efficiently with her colleagues (hotel staff).Applicant’s main accountabilities:<ul><li>Know the prerequisites of each event and implement new concepts and ideas</li><li>Handle relevant costs with efficiency according to the provided budget</li><li>Search for the appropriate vendors and negotiate with them</li><li>Work closely with the hotels’ line managers to arrange the staffing and the creation of the event</li><li>Cooperate and give directions to the hotels’ staff to meet the needs of each event</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Ensure the success of an event by providing a detailed and discreet supervision before and during the wedding or the event.&nbsp; &nbsp;</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Minimum 2 years of relevant experience</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Excellent time management and organizational ability</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Weddings & Events Specialist

O/Η Ναυαγοσώστης/τρια εποπτεύει το χώρο της πισίνας και είναι υπεύθυνος/η για την ασφάλεια των λουόμενων καθώς και των παρευρισκόμενων στον περιβάλλοντα χώρο της πισίνας, τηρώντας όλους τους απαιτούμενους κανονισμούς ασφαλείας.Κύριες αρμοδιότητες:<ul><li>Συνεχή επίβλεψη των λουόμενων της πισίνας αλλά και του περιβάλλοντος χώρου</li><li>Ενημέρωση και επιβολή των κανόνων και πολιτικών ασφαλείας του ξενοδοχείου στους πελάτες</li><li>Άμεση αντιμετώπιση ατυχημάτων εντός και εκτός της πισίνας</li><li>Παροχή πρώτων βοηθειών</li></ul>Απαραίτητα προσόντα:<ul><li>Τουλάχιστον 2 χρόνια επαγγελματικής εμπειρίας στο συγκεκριμένο πόστο, ιδανικά σε ξενοδοχειακό περιβάλλον</li><li>Πτυχίο ναυαγοσωστικής κολυμβητικής δεξαμενής (πισίνας)</li><li>Γνώση της Αγγλικής γλώσσας</li></ul>Αναγκαίες δεξιότητες και αξίες:<ul><li>Επικοινωνιακές δεξιότητες</li><li>Ενεργητικότητα</li><li>Επαγγελματισμός/υπευθυνότητα</li><li>Ικανότητα διαχείρισης προβλημάτων</li></ul>

Ναυαγοσώστης/τρια Πισίνας

Η εκάστοτε καμαριέρα παρέχει υπηρεσίες καθαριότητας στα δωμάτια του ξενοδοχείου, καθώς και στους κοινόχρηστους χώρους, σύμφωνα με τις οδηγίες του/της προϊσταμένου/ης ορόφων και τα πρότυπα της εταιρίας.Κύριες αρμοδιότητες:<ul><li>Προετοιμάζει τον εξοπλισμό και εκτελεί κάθε εργασία που σχετίζεται με την έναρξη και το τέλος κάθε βάρδιας (mise en place)</li><li>Φροντίζει για την καθαριότητα των δωματίων και των κοινόχρηστων χώρων του ξενοδοχείου</li><li>Διανέμει τις παραγγελίες επιπλέον ειδών στα δωμάτια (λινών, μαξιλαριών, ειδών μπάνιου κ.ά.) ακολουθώντας τα standards εξυπηρέτησης του ξενοδοχείου</li><li>Αναφέρει οποιεσδήποτε βλάβες και φθορές που παρατηρεί στον/στην προϊστάμενό της</li><li>Γνωρίζει τους χώρους του ξενοδοχείου ώστε να είναι σε θέση να απαντά σε ερωτήσεις και να δίνει διευκρινίσεις στους καλεσμένους όποτε και αν χρειάζεται</li><li>Καλωσορίζει με φιλική διάθεση και χαμόγελο τους καλεσμένους μας</li><li>Βοηθά σε όλες τις εργασίες που σχετίζονται με το τμήμα</li></ul>Απαραίτητα προσόντα:<ul><li>Τουλάχιστον 2 χρόνια επαγγελματικής εμπειρίας ως καμαριέρα σε ξενοδοχειακό περιβάλλον</li><li>Καλά ελληνικά (προφορικά)</li><li>Καλή φυσική κατάσταση</li></ul>Αναγκαίες δεξιότητες και αξίες:<ul><li>Σεβασμός/πειθαρχία</li><li>Επαγγελματισμός/υπευθυνότητα</li><li>Ενεργητικότητα</li><li>Πνεύμα ομαδικότητας</li></ul>

Καμαριέρα (Housekeeper)

A Guest Relations Agents needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Guest Relations Office engaging in all related tasks and procedures</li><li>Respond to special requests from guests and follow up to ensure that their needs have been met successfully</li><li>Listen to and address possible complaints effectively</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably German, Russian, French, Italian or Hebrew) would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Knowledge of hotel management software (Protel) is an advantage.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Guest Relations Agent

A Front Office Receptionist needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.Applicant’s main accountabilities:<ul><li>Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)</li><li>Ensure the highest standards of guest care is maintained</li><li>Provide a friendly, efficient and courteous service at all times</li><li>Operate relevant switchboard, call center and reservations software as per all Front Office related activities</li><li>Excellent personal presentation at all times</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Hospitality, Business Administration or relevant field.</li><li>Master’s degree or equivalent in Hospitality, Business Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years of relevant experience in a 5* property</li><li>Excellent command of English language. Knowledge of a second foreign language (preferably French, German, Russian, Italian or Hebrew) would be considered as extra asset</li><li>Knowledge of hotel management software (Protel) is an advantage</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Excellent communication and people skills</li><li>Organizational and multitasking abilities</li><li>Professionalism / Responsibility</li><li>Critical thinking and Results orientation</li><li>Leadership skills and team spirit</li><li>Enthusiastic, friendly &amp; self-motivated personality, eager to learn, develop and be part of a growing team</li></ul>

Front Office Receptionist

Η ομάδα της οροφοκομίας αποτελείται από καμαριέρες και καμαριέρους, λινοθηκάριους, βοηθούς προϊσταμένου/ης ορόφων και προϊστάμενο/η ορόφων. Είναι ένα διαδραστικό και δυναμικό περιβάλλον. Όλοι οι επισκέπτες λαμβάνουν επαγγελματική εξυπηρέτηση σε σωστό χρόνο και η εξυπηρέτηση αυτή μπορεί να περιλαμβάνει από το καθάρισμα του δωματίου και τη φροντίδα των ενδυμάτων, έως και την καθαριότητα των κοινόχρηστων χώρων και την εξασφάλιση ενός καθαρού περιβάλλοντος.&nbsp;Περιγραφή θέσης:&nbsp;Η/Ο βοηθός Προϊσταμένης/ου Ορόφων είναι υπεύθυνη/ος για την εν γένει εύρυθμη λειτουργία του τμήματος της οροφοκομίας. Συγκεκριμένα, διασφαλίζει ότι τα δωμάτια και όλοι οι κοινόχρηστοι χώροι του ξενοδοχείου διατηρούνται σε υψηλά επίπεδα καθαριότητας. Επιπρόσθετα, επιβλέπει τη λειτουργία της λινοθήκης και της διανομής υλικού.&nbsp;Κύριες Αρμοδιότητες:&nbsp;<ul><li>Συντελεί στην οργάνωση και κατανομή του προσωπικού του τμήματος του/της ανάλογα με τις εκάστοτε ανάγκες πληρότητας, αφίξεις/αναχωρήσεις, κ.λπ.&nbsp;</li><li>Επιβλέπει σχολαστικά τον καθαρισμό των δωματίων.&nbsp;</li><li>Επιβλέπει σχολαστικά τον καθαρισμό των γραφείων και κοινόχρηστων χώρων.&nbsp;</li><li>Γνωρίζει τους κανόνες/αρχές του συστήματος HACCP και υγειονομικών πρωτοκόλλων και μεριμνά για την εφαρμογή τους.&nbsp;</li><li>Μεριμνά για τα requests πελατών και άλλων ιδιαιτεροτήτων (π.χ. anniversary, honeymoon, birthday))&nbsp;</li><li>Ελέγχει τακτικά τα office ως προς την οργάνωσή τους.&nbsp;</li><li>Διανέμει τις παραγγελίες επιπλέον ειδών στα δωμάτια (λινών, μαξιλαριών, ειδών μπάνιου κ.ά.) ακολουθώντας τα standards εξυπηρέτησης του ξενοδοχείου.&nbsp;</li><li>Ενημερώνει άμεσα τον υπεύθυνο της συντήρησης για τυχόν βλάβες είτε ζημιές που εντοπίζονται στα δωμάτια.&nbsp;</li></ul>Απαραίτητα προσόντα:&nbsp;<ul><li>Τουλάχιστον 3 χρόνια προϋπηρεσίας σε ανάλογη θέση σε τεσσάρων / πέντε αστέρων ξενοδοχειακή μονάδα.&nbsp;</li><li>Καλή γνώση της Αγγλικής γλώσσας.&nbsp;&nbsp;</li><li>Πτυχίο Τουριστικής Εκπαίδευσης (θα θεωρηθεί επιπλέον προσόν).&nbsp;</li><li>Γνώση λογισμικού διαχείρισης ξενοδοχείων (θα θεωρηθεί επιπλέον προσόν).&nbsp;</li></ul>Απαραίτητες δεξιότητες και αξίες:&nbsp;<ul><li>Καλή και άνετη επικοινωνία με πελάτες&nbsp;</li><li>Επαγγελματισμός / Υπευθυνότητα&nbsp;</li><li>Κριτική σκέψη και ικανότητα επίλυσης προβλημάτων&nbsp;</li><li>Ηγετικές ικανότητες και πνεύμα ομαδικότητας&nbsp;</li></ul>

Assistant Housekeeping Manager

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk - Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Handling walk-in guests &amp; last minute reservations - Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros)&nbsp;&amp; Microsoft Office - Accomodation in long dinstant hotels- Competitive remuneration package- Professional working environment- Continuous education and training

RECEPTIONIST

&nbsp;Απαραίτητα προσόντα<ul><li>Επικοινωνιακές δεξιότητες</li><li>Γνώσεις PMS Systems&nbsp;και Microsoft Office</li><li>Ανάλογη προϋπηρεσία&nbsp;</li><li>Γνώσεις αγγλικών&nbsp;</li><li>Γνώσεις Γερμανικών (θα θεωρηθεί επιπλέον προσόν)</li><li>Πνεύμα ομαδικότητας και συνεργασίας</li></ul>Παροχές<ul><li>Ικανοποιητικό πακέτο αποδοχών</li><li>Διαμονή</li><li>Διατροφή</li><li>Μεταφορά από&nbsp;και προς το Ηράκλειο</li><li>Ευκαιρίες εξέλιξης</li></ul>

Υπάλληλος Υποδοχής

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities&nbsp;- Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Professional appearance- Handling walk-in guests &amp; last minute reservations Requirements- Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros) &amp; Microsoft Office Benefits- Competitive remuneration package- Professional working environment- Continuous education and training- Accomodation in long dinstant hotels

RECEPTIONIST / Υπάλληλος Υποδοχής

Job Responsibilities<ul><li>Clean and tidy all areas to the standard cleanliness within time limits.</li><li>Clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas, so that hotel standards are met.</li><li>Create daily job lists and record all serviced rooms.</li><li>Report on any shortages, damages, or security issues.</li><li>Maintain equipment in good condition.</li><li>Polish silver accessories and metalwork such as fixtures and fittings.</li><li>Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.</li><li>Check stocking levels of all consumables.</li><li>Comply with health and safety regulation and act in line with company policies and licensing laws.</li><li>Observe precautions required to protect hotel and guest property, and report damage, theft, and/or any found items.</li><li>Handle reasonable guests’ complaints/requests and inform others when required.</li></ul>Job Requirements<ul><li>Minimum 3 years’ experience, ideally within a 5* Luxury Hotel</li><li>Flexibility and adaptability</li><li>Team spirit</li><li>High school diploma is a plus</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Hotel Maid – MYK.MAID

Job Responsibilities<ul><li>Assisting the Housekeeping Executive by implementing, and keeping up-to-date policies, procedures, practices, and standards, monitoring the progress of implementation of the departmental objectives in line with the hotel business objectives,</li><li>Inspect all areas and take corrective measures to meet Hotel Standards in terms of cleanliness, maintenance, and supply,</li><li>Train, develop, schedule, and manage the performance of direct subordinates to ensure the efficient running of housekeeping operations,</li><li>Coordinate housekeeping duties with various departments such as Front Desk, Maintenance, Sales and Marketing, and Food &amp; Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner,</li><li>Participate in all pre-opening, refurbish and renovation projects planning, execution and final set up including snag lists,</li><li>Keep abreast of all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends,</li><li>Accomplish a set of administrative duties such as leading and attending meetings, writing reports and memos and other specific duties related to the job function.</li></ul>Job Requirements<ul><li>Minimum 1 years’ experience, ideally within a 5* Luxury Hotel,</li><li>Flexibility and adaptability,</li><li>Team Management &amp; Team spirit,</li><li>Good time management &amp; resistance to pressure,</li><li>University / College degree is an advantage.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Housekeeping Supervisor – MYK.H.SUP

We are looking to recruit a graceful and enthusiastic hostess with a talent for putting a smile on our guests’ faces.Required Qualifications<ul><li>Previous experience at a similar position.</li><li>Customer service mentality and attention to detail.</li><li>A welcoming, friendly nature with the warmest of smiles.</li><li>Professional appearance and behavior.</li><li>High levels of energy and diligence.</li><li>Excellent communication and organizational skills.</li><li>Excellent command of both Greek and English. Any additional language knowledge will be considered as a plus</li><li>Degree/ diploma in hospitality sector will be considered a plus.</li><li>Eagerness to develop skills and to evolve in the hospitality industry.</li><li>Team Spirit.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation and daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Hostess - MYK.HOS

Job Responsibilities:<ul><li>Provide highest service standards to our guests, welcome them in an exceptionally warm, polite, friendly, and professional manner.</li><li>Anticipate and handle guest issues and concerns in an accurate, efficient, and professional manner, including booking tours, making dinner reservations; arranging for ordering and delivering flowers, amenities; ensuring delivery of parcels and special deliveries to guest rooms; arranging for limousine, airport, and other transportation.</li><li>Initiate and respond to in-person and phone contact with guests to ensure all kind of reservations, excursions upon request, special events and entertainment are executed efficiently; assist guests with booking changes and inquiries regarding reservations.</li><li>Provide personalized solutions; build full knowledge of Resort and hotel facilities, services, and local area.</li><li>Offer any kind of assistance to the Front Office department; collaborate closely with all departments to maintain awareness of new promotions and communicate them effectively to all guests.</li><li>Ensure guest information is updated and accurate at all times.</li><li>Uphold the highest ethical and professional standards.</li><li>Always maintain a high standard of personal appearance and hygiene.</li><li>Ensure excellent response to all guest requests / complaints.</li><li>Maintain confidentiality of guest’s information and follow proper protocol.</li></ul>Job Requirements:<ul><li>Minimum 2 years of experience in a similar position, ideally within a 5* Luxury Hotel</li><li>Excellent knowledge of English language; a second language will be considered as an asset (Especially if speaks Mandarin)</li><li>Computer literacy and experience in Opera / Fidelio programs.</li><li>Strong interpersonal and organizational abilities, problem solving and multitasking.</li><li>Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Concierge - MYK.CON

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Receptionist - MYK.REC

Job Responsibilities:<ul><li>Clean and tidy all areas to the standard cleanliness within time limits.</li><li>Clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas, so that hotel standards are met.</li><li>Create daily job lists and record all serviced rooms.</li><li>Report on any shortages, damages, or security issues.</li><li>Maintain equipment in good condition.</li><li>Polish silver accessories and metalwork such as fixtures and fittings.</li><li>Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.</li><li>Check stocking levels of all consumables.</li><li>Comply with health and safety regulation and act in line with company policies and licensing laws.</li><li>Observe precautions required to protect hotel and guest property, and report damage, theft, and/or any found items.</li><li>Handle reasonable guests’ complaints/requests and inform others when required.</li></ul>Job Requirements<ul><li>Minimum 3 years’ experience, ideally within a 5* Luxury Hotel</li><li>Flexibility and adaptability</li><li>Team spirit</li><li>High school diploma is a plus</li></ul>Katikies Hotel Group Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Hotel Maid-SANT.MAID

Main Responsabilities<ul><li>Responsible for F&amp;B Operation functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Assistant F&B Manager - SANT.ASS.FB.MGR

Job Responsibilities:<ul><li>Lead the Housekeeping Department by developing, implementing, and keeping up-to-date policies, procedures, practices, and standards, setting departmental objectives in line with the hotel business objectives,</li><li>Inspect all areas and take corrective measures to meet Hotel Standards in terms of cleanliness, maintenance, and supply,</li><li>Select, train, develop, schedule, and manage the performance of direct subordinates to ensure the efficient running of housekeeping operations,</li><li>Coordinate housekeeping duties with various departments such as Front Desk, Maintenance, Sales and Marketing, and Food &amp; Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner,</li><li>Participate in all pre-opening, refurbish and renovation projects planning, execution and final set up including snag lists,</li><li>Prepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines,</li><li>Keep abreast of all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends,</li><li>Accomplish a set of administrative duties such as leading and attending meetings, writing reports and memos and other specific duties related to the job function.</li></ul>Job Requirements:<ul><li>Minimum 3 years’ experience, ideally within a 5* Luxury Hotel,</li><li>Flexibility and adaptability,</li><li>Team Management &amp; Team spirit,</li><li>Good time management &amp; resistance to pressure,</li><li>High school diploma is an advantage.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Housekeeping Executive – SANT.H.EX

Job Responsibilities:<ul><li>Oversee the front office during the overnight shift,</li><li>Provide a friendly &amp; warm welcome and service to all guests,</li><li>Maintain the main lobby and front desk in a professional order,</li><li>Demonstrate exceptional guest service, being proactive in all guests’ requirements &amp; requests, with their prompt &amp; successful resolution,</li><li>When aware of guest complaints, intervenes to assist the guest with their complaint and takes measures to resolve the issue,</li><li>Ability to answer guest calls and handle them appropriately,</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone,</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest,</li><li>Settle bill accurately through credit card or cash transaction,</li><li>Follow all relevant Health &amp; Safety department regulations &amp; all guest service guidelines,</li><li>Perform end of day duties and prepare reports.</li></ul>Job Requirements:<ul><li>Previous experience of 2 years in a similar position within a 5* property,</li><li>Degree in Hospitality / Tourism (desirable),</li><li>Computer literacy &amp; knowledge of Hospitality PMS software OPERA (desirable),</li><li>Fluency in English &amp; Greek is required,</li><li>The knowledge of a second language will be considered as an asset (especially if Mandarin),</li><li>Excellent personal presentation,</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems,</li><li>Strong communication and interpersonal skills.</li><li>Teamwork spirit,</li><li>Works harmoniously and professionally with co-workers and supervisors,</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

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