Sani / Ikos Group

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Aoristou

FullTime

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Guest Arrival Management: Handle guests’ arrivals, including pick-up requests, luggage assistance, and transportation to the hotel.Flight Coordination: Be present at scheduled flight landings to assist incoming guests with baggage clearance and guide them to transport facilities.VIP &amp; VVIP Service: Ensure VIP and VVIP guests are welcomed professionally, with seamless transportation arrangements.Guest Assistance &amp; Information: Provide information on hotel facilities and assist guests with car transfers or official car rentals when needed.Airport Liaison: Maintain strong relationships with airport personnel, including airline employees, immigration, and customs officers, to facilitate smooth guest services.Qualifications &amp; ExperienceExperience in guest services, front office, or airport operations, preferably in hospitality or travel.Excellent communication, interpersonal, and problem-solving skills.Professional and guest-focused demeanor with the ability to work under pressure.Knowledge of airport procedures, airline protocols, and transfer logistics.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Airport Representative Halkidiki

Airport Representative Corfu 

Airport Representative Kos 

Mission:As an Assistant Housekeeping Manager, you will ensure our guests&nbsp;enjoy unparalleled privacy and comfort by engaging your team.Management:&nbsp;Onboarding process for the new joiners. Train and mentor, your team according to company standards. Prepare daily schedules and work shifts. Communicate and collaborate with other hotel departments to enhance the guest experience.Supervision:&nbsp;Ensure that all cleaning procedures and methods adhere to company standards. Inspect and report any damage or deterioration in rooms and common areas. Supervise the cleaning of&nbsp;rooms and common areas.What will you bring?Previous experience as an Assistant Housekeeping Manager, preferably in a&nbsp;hotel environment.Fluency in English.Hotel Management and Tourism degree would be a plus.Ability to cope under pressure and deliver excellent service results in a high-paced luxury environment.Friendly and passionate personality, capable of seeing value in everyone and everything.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Assistant Housekeeping Manager

Guest Service:&nbsp;Greet guests warmly and assist them with sunbeds, towels, umbrellas, and any special requests.&nbsp;Setup &amp; Cleanliness: Set up and maintain the beach or pool area, ensuring cleanliness and tidy presentation.&nbsp;Safety Monitoring: Observe guest activities to ensure safety rules are followed; report any hazards or incidents promptly.&nbsp;Towels &amp; Supplies: Manage towel distribution and stock of amenities, ensuring guests have everything they need.&nbsp;Teamwork: Coordinate with lifeguards and F&amp;B employees to provide seamless service.Qualifications &amp; ExperiencePrevious experience in a beach, pool, or hospitality environment preferred.&nbsp;Good command of English (verbal).&nbsp;Good communication and guest service skills.&nbsp;Basic understanding of pool or beach safety rules.Valid European driving license would be a plus.&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Beach Pool Attendant 

Guest Assistance: Welcome guests and assist with luggage during check-in and check-out.&nbsp;Transport: Safely escort guests and their belongings to rooms or vehicles as needed.&nbsp;Information: Provide guests with basic hotel information, directions, and local area tips.&nbsp;Lobby Support: Keep the lobby and entrance area tidy and assist with opening doors or calling taxis.&nbsp;Coordination: Communicate guest requests to Front Office and other departments promptly.&nbsp;Qualifications &amp; Experience&nbsp;Previous experience in a similar role, preferably in a hotel, resort, or golf club environment.&nbsp;Good command of English (verbal); additional languages are a plus.&nbsp;Valid European or international driving license (required).&nbsp;Basic mechanical awareness is a plus.&nbsp;Friendly, professional demeanor with a service-oriented attitude.&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Bellboy

Guest Experience Management: Design and oversee tailored hospitality experiences, ensuring high-quality, elegant, and seamless service for all deluxe guests.Team Leadership: Supervise and guide team members, identify training needs, monitor performance, and foster professional growth.Feedback &amp; Quality Control: Monitor guest feedback and reviews, taking proactive measures to resolve issues and continuously enhance service standards.Interdepartmental Collaboration: Work closely with other departments to ensure coordinated and exceptional guest experiences.Strategy &amp; Improvement: Develop and implement strategies to enhance guest satisfaction, loyalty, and overall deluxe service standards.Qualifications &amp; ExperienceProven&nbsp;experience in a&nbsp;similar role preferably in a 5* luxury hotel.Degree in Hospitality Management / Tourism.Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Fluency in English.Fluency in a second language.Knowledge of luxury service standards and guest experience enhancement strategies.Strong leadership, coaching, and interpersonal skills.Excellent problem-solving abilities and attention to detail.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Deluxe Collection Manager Kos 

Deluxe Collection Manager Halkidiki

At Sani/Ikos Group, the F&amp;B department is about more than just serving food; it's about creating unforgettable gastronomical experiences. From anticipating guests' preferences to suggesting exquisite culinary delights, every interaction is a chance to make each meal memorable.Our F&amp;B Team focuses on the finest details and ensures a seamless flow of service, taking pride in the smiles of satisfaction we witness every day.If you have a passion for hospitality and excellence, join us in crafting exceptional gastronomical experiences!Qualifications &amp; ExperiencePrevious experience in a restaurant, preferably in a hotel or fine dining environment.Fluency in English, with an additional language being a plus.Solid knowledge of food and beverage service; wine knowledge is a plus.Degree/Diploma in Hospitality/Tourism would be a plus.Excellent communication and customer service skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Food & Beverage Careers Halkidiki 

Food & Beverage Careers Crete

Food & Beverage Careers Corfu

Food & Beverage Careers Kos

Guest Check-In/Out: Handle guest check-in and check-out efficiently and professionally.&nbsp;Guest Service: Provide information, answer inquiries, and assist guests with any special requests.&nbsp;Reservations: Manage bookings, cancellations, and room allocations accurately.&nbsp;Cash Handling: Process payments, issue invoices, and handle cash or card transactions securely.&nbsp;Coordination:&nbsp;Communicate effectively with housekeeping and other departments to ensure smooth guest experiences.&nbsp;Standards &amp; Compliance:&nbsp;Maintain reception area presentation and follow hotel policies, safety, and confidentiality standards.&nbsp;Qualifications &amp; Experience&nbsp;Previous experience in a relevant position preferably in a 5* resort or hotel environment.Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Front Office Agent

Mission: As a Front Office Agent, you will design tailored welcome experiences for our guests by providing friendly, efficient, and elegant service.Arrival: Greet all arriving in-house on personalized service. Undertake check-in. Provide information to guests regarding facilities, events and services.Departure: Ensure guest experience was aligned with their expectations before vacation was over at the hotel. Undertake check-out &amp; payment transactionsWhat will you bring?Previous experience in a relevant position preferably in a 5* resort or hotel environment.Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Friendly and passionate personality, capable of seeing value in everyone and everything.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Services Management: Oversee front office operations including check-in, check-out to ensure smooth and exceptional service.Team Leadership: Recruit, train, supervise, and motivate front office employees, fostering a culture of professionalism and high performance.Operational Oversight: Monitor daily operations, ensure adherence to hotel standards, and resolve operational issues promptly.Guest Satisfaction: Handle guest complaints and feedback, implementing improvements to enhance overall guest experience.Coordination: Collaborate with other departments (housekeeping, maintenance, F&amp;B, etc.) to ensure seamless guest services.Reporting &amp; Analysis: Prepare performance reports, analyze guest feedback, and implement strategies to increase efficiency and satisfaction.Qualifications &amp; ExperiencePrevious experience as a Front Office Manager or similar role preferably in a 5* luxury hotel.Degree in Hospitality Management / Tourism.Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Fluency in English.Fluency in a second language (Russian, German, French).Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Front Office Manager 

Guest Service: Support the Guest Relations Manager in overseeing guest interactions, ensuring all needs, requests, and complaints are handled promptly and effectively.VIP &amp; Special Requests: Assist in managing VIP arrivals, special occasions, and personalized services to create memorable guest experiences.Team Support: Supervise, guide, and motivate Guest Relations Officers and Agents to maintain excellent service standards.Operations: Ensure smooth daily operations of the Guest Relations desk in compliance with company standards and procedures.Coordination: Work closely with Reception, Housekeeping, F&amp;B, and other departments to ensure seamless communication and guest satisfaction.Feedback &amp; Improvement: Monitor guest feedback, compile reports, and support initiatives to improve service quality.Qualifications &amp; ExperiencePrevious experience as a Guest Relations Supervisor or similar role in luxury hospitality.Excellent communication and interpersonal skills with a guest-centric mindset.Strong problem-solving skills and the ability to remain calm under pressure.Fluent in English (spoken &amp; written); knowledge of other languages is a plus.Familiarity with guest management systems and hotel software.Leadership abilities with a focus on training, motivation, and team development.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Assistant Manager Crete 

Guest Relations Assistant Manager Kos 

Guest Experience Management: Oversee and enhance all guest interactions, ensuring personalized, professional, and seamless service.Complaint Resolution: Handle guest complaints and feedback effectively, taking proactive measures to maintain high satisfaction levels.Team Leadership: Train, mentor, and supervise guest relations employees, fostering a guest-centric culture.VIP &amp; Loyalty Programs: Manage VIP guests, loyalty programs, and special requests to ensure exceptional experiences.Collaboration: Work closely with other departments to ensure coordinated service and smooth operations.Reporting &amp; Analysis: Monitor guest feedback, prepare reports, and implement strategies to improve service quality and ratings.Qualifications &amp; ExperienceProven&nbsp;experience as a Guest Relations Manager or similar role preferably in a 5* luxury hotel.Degree in Hospitality Management / Tourism.Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Fluency in English.Fluency in a second language (Russian, German, French).Knowledge of VIP service standards, loyalty programs, and guest engagement strategies.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training

Guest Relations Manager Halkidiki

Guest Welcome: Greet guests warmly on arrival and ensure they feel valued throughout their stay.Guest Support: Handle guest inquiries, special requests, and complaints promptly and professionally.&nbsp;VIP Service: Assist with VIP arrivals, room arrangements, and personalized touches.&nbsp;Coordination: Communicate guest needs and preferences to relevant departments to ensure seamless service.&nbsp;Feedback: Collect guest feedback and follow up to ensure satisfaction and resolve any issues.&nbsp;Standards: Maintain lobby and guest areas in line with hotel presentation and service standards.&nbsp;Qualifications &amp; ExperiencePrevious experience in a relevant position preferably in a 5* resort or hotel environment.&nbsp;Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Strong communicative, interpersonal, managerial &amp; problem-solving skills.&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Sani / Ikos Group

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Sani / Ikos Group

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Sani / Ikos Group

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Sani / Ikos Group

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Sani / Ikos Group

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Sani / Ikos Group

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Sani / Ikos Group

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Sani / Ikos Group

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Sani / Ikos Group

guest relations manager halkidiki

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guest relations agent corfu

Sani / Ikos Group

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