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OnSite

As a&nbsp;Front Office Agent&nbsp;your responsibilities include:<ul><li>Assisting guests with check in and check out process</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Maintaining a balanced bank</li><li>Making reservations changes and cancellations on behalf of the reservations team</li><li>Answering guest calls and handle</li><li>Providing personalized customer service</li><li>Problem Resolution</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Front Office Agent

As a&nbsp;Lifeguard&nbsp;your responsibilities include:<ul><li>Supervising swimmers</li><li>Maintaining hygienic condition of pools</li><li>Spotting hazards and preventing accidents</li><li>Building a rapport with guests and colleagues</li><li>Providing personalized customer service</li><li>Addressing and escalating customer complaints</li><li>First aid including CPR</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Lifeguard certification as per local legislation</li><li>Work well in a team</li><li>Awareness of health and safety procedures</li><li>Fluent in English and Greek</li><li>Good physical fitness</li><li>Alertness and a sense of responsibility</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.grApply now

Lifeguard

Το ξενοδοχείο 5* Doryssa Seaside Resort στο Πυθαγόρειο Σάμου επιθυμεί να προσλάβει για τη νέα σεζόν Γ΄ΜΑΓΕΙΡΑ ΚΕΝΤΡΙΚΗΣ ΚΟΥΖΙΝΑΣΣΤΟΧΟΣ ΘΕΣΗΣ :<ul><li>Τήρηση και Διασφάλιση των εσωτερικών διαδικασιών λειτουργίας της εταιρίας.</li><li>Συμβολή στην Επίτευξη Στόχων (έλεγχο του κόστους λειτουργίας του τμήματος του).</li><li>Συμβολή στη διαμόρφωση λειτουργικής και αποτελεσματικής ομάδας με πνεύμα συνεργασίας.</li><li>Διασφάλιση της ορθής κατάστασης των μηχανημάτων και του εξοπλισμού του τμήματος του.</li></ul>ΚΑΘΗΚΟΝΤΑ :<ul><li>Τηρεί το πλάνο εργασίας και το ωράριο.</li><li>Εκτελεί τις εντολές, οδηγίες των προϊστάμενών του.</li><li>Μεταφέρει καθημερινά φρέσκα – κατεψυγμένα &amp; αναλώσιμα είδη.</li><li>Φροντίζει για τη σωστή επεξεργασία των φρέσκων προϊόντων.</li><li>Βοηθάει στην προετοιμασία εδεσμάτων</li><li>Διατηρεί την καθαριότητα στους χώρους εργασίας του.</li><li>Προσέχει την στολή του &amp; φοράει πάντα την κονκάρδα του.</li><li>Λειτουργεί με επαγγελματισμό &amp; συνέπεια διατηρώντας πάντα την ομαλή λειτουργία του πόστου του.</li><li>Φυλάει τα σκεύη σε προκαθορισμένους χώρους και φροντίζει για την καθαριότητά τους.</li><li>Οποιεσδήποτε αμφιβολίες για την εργασία του τις συζητάει με τον Α΄&amp; Β΄ Μάγειρα.</li><li>Οτιδήποτε ελλείψεις, βλάβες υποπέσουν στην αντίληψή του τις αναφέρει στον Α΄&amp; Β΄ Μάγειρα.</li><li>Προσέχει της παραλαβές από την κεντρική αποθήκη &amp; είναι υποχρεωμένος στην σωστή τοποθέτηση των προϊόντων στις αποθήκες.</li></ul>ΑΠΑΙΤΟΥΜΕΝΑ ΠΡΟΣΟΝΤΑ :<ul><li>Εμπειρία σε παρόμοια θέση.</li><li>Ικανότητα επικοινωνίας και συνεργασίας με όλα τα τμήματα του ξενοδοχείου και με συνεργάτες( ανάπτυξη ομαδικής εργασίας).</li><li>Δυναμική και ευχάριστη προσωπικότητα.</li><li>Γρήγοροι ρυθμοί εργασίας.</li></ul>ΠΡΟΑΙΡΕΤΙΚΑ ΠΡΟΣΟΝΤΑ :Χρήση Μηχανημάτων.Apply now

Γ’ Μάγειρας Κεντρικής Κουζίνας

As a&nbsp;Watersports Supervisor&nbsp;your responsibilities include:<ul><li>Carrying out day to day operations</li><li>Implementing and overseeing all safety procedures</li><li>Ensuring equipment levels meet operational needs each day</li><li>Dealing with customer enquiries</li><li>Carrying out first aid duties</li></ul>To be successful, we are looking for the following:<ul><li>Speed Boat Licence (Mandatory)</li><li>Experience working within a watersports operation</li><li>Experience of being responsible for safety standards</li><li>Valid First Aid Certificate</li><li>Self-motivated, enthusiastic and customer – oriented</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Watersports Supervisor

At KOIA, we redefine luxury by harmonizing sophistication with the ancient wellness principles of Hippocrates. Nestled in the breathtaking landscapes of Kos, our resort is a sanctuary for guests seeking holistic well-being and rejuvenation. KOIA is more than a destination; it is a philosophy that emphasizes balance, sustainability and personalized care.&nbsp;As a Rooms Division Manager at KOIA, you’ll lead a dynamic team dedicated to delivering seamless service across multiple departments. With a focus on guest satisfaction, operational efficiency, and team collaboration, you’ll play a vital role in shaping the KOIA experience.&nbsp;What you will be doing&nbsp;Your role in shaping the KOIA experience&nbsp;As the Rooms Division Manager, you’ll oversee the daily operations of the Rooms Division, ensuring every guest enjoys a flawless experience from check-in to check-out. You’ll lead and inspire your team to achieve exceptional service standards, drive sales, and maintain KOIA’s reputation for excellence.&nbsp;Key responsibilities:<ul><li>Supervise operations across Front Office, Housekeeping, Reservations, and Spa.</li><li>Develop strategies with management to improve operations and guest experiences.</li><li>Prepare performance reports on occupancy and satisfaction metrics.</li><li>Review guest accounts and invoices for accuracy.</li><li>Manage billing and room allocations to optimize occupancy.</li><li>Address guest inquiries and complaints professionally, enhancing overall satisfaction.</li><li>Lead and motivate the front office team to meet sales targets.</li><li>Conduct training sessions to improve team skills and service delivery.</li><li>Monitor team performance and implement strategies to boost results.</li></ul>&nbsp;What you will bring to the teamYour skills and spirit&nbsp;We are seeking a passionate and results-driven professional with strong organizational skills and a dedication to exceptional service. The ideal candidate will have:<ul><li>Degree in Hospitality or Tourism Management is preferred.</li><li>Minimum of 2 years of experience in a similar role, ideally in a 5-star hotel.</li><li>Excellent command of Greek and English; knowledge of German is highly desirable, with additional languages as a plus.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and internet applications.</li><li>Familiarity with hotel management systems (PMS) as an advantage.</li><li>Strong leadership, communication, and organizational skills.</li><li>Exceptional customer service abilities and a proactive problem-solving approach.</li><li>Experience managing multiple departments (e.g., Front Office, Housekeeping, Reservations, Spa) is highly desirable.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and professional development through premium training programs.</li><li>A supportive and inclusive work environment that values your well-being.</li><li>The chance to contribute to our sustainability initiatives and make a meaningful impact.</li><li>An inspiring workplace surrounded by the serene beauty of Kos.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to manager@koiaresort.com.&nbsp;&nbsp;Together, let’s redefine luxury and craft unforgettable memories.

Rooms Division Manager

At KOIA, we redefine luxury by harmonizing sophistication with the ancient wellness principles of Hippocrates. Nestled in the breathtaking landscapes of Kos, our resort is a sanctuary for guests seeking holistic well-being and rejuvenation. KOIA is more than a destination; it is a philosophy that emphasizes balance, sustainability and personalized care.&nbsp;As a Rooms Division Manager at KOIA, you’ll lead a dynamic team dedicated to delivering seamless service across multiple departments. With a focus on guest satisfaction, operational efficiency, and team collaboration, you’ll play a vital role in shaping the KOIA experience.&nbsp;What you will bring to the teamYour skills and spirit&nbsp;We are seeking a passionate and results-driven professional with strong organizational skills and a dedication to exceptional service. The ideal candidate will have:<ul><li>Degree in Hospitality or Tourism Management is preferred.</li><li>Minimum of 2 years of experience in a similar role, ideally in a 5-star hotel.</li><li>Excellent command of Greek and English; knowledge of German is highly desirable, with additional languages as a plus.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and internet applications.</li><li>Familiarity with hotel management systems (PMS) as an advantage.</li><li>Strong leadership, communication, and organizational skills.</li><li>Exceptional customer service abilities and a proactive problem-solving approach.</li><li>Experience managing multiple departments (e.g., Front Office, Housekeeping, Reservations, Spa) is highly desirable.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and professional development through premium training programs.</li><li>A supportive and inclusive work environment that values your well-being.</li><li>The chance to contribute to our sustainability initiatives and make a meaningful impact.</li><li>An inspiring workplace surrounded by the serene beauty of Kos.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to hr@koiaresort.com.&nbsp;&nbsp;Together, let’s redefine luxury and craft unforgettable memories.

Reservations Manager

The Rooms Division Manager oversees the overall operations of Front of House, Housekeeping, and Laundry departments, ensuring the highest standards of personalized guest service and operational efficiency. This role ensures every aspect of the guest journey, from arrival to departure is handled with warmth, precision, and professionalism that reflects the One&amp;Only brand.By leading, training, and motivating a diverse team, the Rooms Division Manager is responsible for maximizing guest satisfaction, departmental performance, and profitability, while maintaining a refined and welcoming atmosphere across all guest touchpoints.&nbsp;Key Duties and Responsibilities<ul><li>Define and implement a seamless and personalized service standard across Front Office, Housekeeping, and Laundry.</li><li>Ensure all guest arrivals and departures are executed flawlessly, unique to the One&amp;Only Kea Island experience.</li><li>Oversee the handling of guest requests, preferences, and special occasions, ensuring timely and thoughtful responses.</li><li>Actively engage with guests throughout their stay, building relationships and ensuring personalized attention.</li><li>Promote, plan, and coordinate special experiences such as private dinners, weddings, and vow renewals.</li><li>Review guest feedback and implement continuous improvement initiatives to enhance service quality.</li><li>Manage all aspects of Front Office functions including Reception, Concierge, Bell/Door, and Guest Relations.</li></ul><ul><li>Ensure professional handling of all guest communications, both internal and external.</li><li>Supervise room assignments, upgrades, and allocation to optimize occupancy and guest satisfaction.</li><li>Maintain accurate guest profiles and histories in Opera PMS.</li></ul><ul><li>Oversee billing, check-in/check-out processes, and ensure accuracy in financial transactions.</li><li>Coordinate with Transportation and Buggy Service Teams for guest arrivals, departures, and transfers.</li></ul>Housekeeping Operations<ul><li>Oversee the cleanliness and maintenance of all guest rooms, villas, and public areas, ensuring they meet One&amp;Only standards.</li><li>Implement effective room inspection and quality control systems.</li><li>Manage daily room allocations, turndown services, and special cleaning requests.</li><li>Ensure the Housekeeping team adheres to safety, hygiene, and uniform standards.</li><li>Collaborate with Engineering to report and follow up on maintenance issues.</li><li>Maintain adequate inventory of linens, amenities, and supplies with efficient cost control.</li></ul>Laundry Operations<ul><li>Supervise all laundry processes including guest laundry, staff uniforms, and linen operations.</li><li>Ensure quality control standards for cleanliness, stain treatment, and fabric care.</li><li>Oversee proper maintenance and operation of laundry machinery and equipment.</li><li>Implement sustainable and efficient laundry practices to reduce waste and operational costs.</li><li>Coordinate uniform issuance and ensure all staff uniforms are maintained to brand standard.</li></ul>Leadership &amp; Team Development<ul><li>Lead and motivate a diverse team across multiple departments to achieve high levels of engagement and performance.</li><li>Conduct regular training programs on service excellence, grooming, safety, and brand standards.</li><li>Foster teamwork, communication, and professional growth within and between departments.</li><li>Conduct regular meetings to review departmental performance, challenges, and action plans.</li><li>Maintain a visible management presence throughout the resort.</li></ul>Administration<ul><li>Develop departmental SOPs and ensure full compliance across Front Office, Housekeeping, and Laundry.</li><li>Manage departmental budgets, cost controls, and inventories to achieve financial goals.</li><li>Ensure all operations comply with health, safety, and environmental standards.</li><li>Handle emergency situations effectively and participate in crisis management and fire safety procedures.</li><li>Support the Resort Management Team by performing Duty Manager shifts as required.</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Degree or Diploma in Hospitality Management or a related field.</li><li>Minimum 3 years’ experience in a similar Rooms Division leadership role within luxury hospitality.</li><li>Strong knowledge of Front of House, Housekeeping, and Laundry operations.</li><li>Proficient in Opera PMS and Microsoft Office Suite.</li><li>Strong leadership, organizational, and communication skills.</li><li>Excellent command of English; additional languages are an advantage.</li><li>Proven ability to manage and motivate large teams with diverse skill sets.</li><li>Strong understanding of budgeting, inventory control, and cost management.</li><li>Passionate about delivering exceptional guest experiences with attention to detail and personalization.</li></ul>

Rooms Division Manager (17790)

To assist Manager Housekeeping in daily managing of the villas, Linen Room , Uniform Room and all the Public Areas by ensuring full maintenance as well as guest satisfaction for the highest levels of service.To assist the Manager Housekeeping in monitoring and coordinating all aspects of the housekeeping operation including all the hotelareas.&nbsp; To ensure the daily operation in all these areas are running efficiently and as per resort standards.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>To attend to duty on time in correct uniform and well groomed.</li><li>Attend, prepare, lead the daily briefing</li><li>To follow the resorts key control policy</li><li>Oversee and coordinate all Housekeeping members ensuring guests receive prompt and courteous service and all areas of the operation are running as per resort standard procedures and policies.</li><li>To constantly strive to please all Guests that he/she may come into contact with during his work hours.</li><li>To ensure through effective supervision that all services offered in the Housekeeping Department are always available and are carried out with the utmost efficiency and courtesy as per the Departmental Operations Manual.&nbsp;To liaise with the Laundry and Engineering Departments to ensure the smooth flow of linen supplies and repair work.</li><li>To liaise with the Front Office on anticipated Guest check‑ins, check‑outs, room assignments and rooming list etc.</li><li>To ensure that all V.I.P.'s, are checked prior to the arrival of the Guest for 100% readiness</li><li>Carry out inspections of assigned areas and ensures highest possible standard of cleanliness and maintenance of all areas.</li><li>Monitors and reports to the Manager Housekeeping regarding the upkeep of furnishings, facilities, and equipment.</li><li>Carries out good communication with team members ensuring performance is effectively managed.</li><li>Ensures all Team Members are attending to duty in proper uniform, on time and well groomed.</li><li>Ensures all are trained and introduced to their duties as per resort standards and policies.</li><li>Briefs and ensures that daily information is communicated and kept updated on coordination boards and team members are receiving the correct and updated information.</li><li>Attends Hotel briefing with Manager Housekeeping ensuring a complete understanding of task for self and team members.</li><li>Is fully trained on all Houskeeping tasks and procedures being able to assist guest room valets with any requirements.</li><li>Has full knowledge of resort layout of guest rooms, corridors, storage space and back of house areas.</li><li>Ensures all guest requirements are adhered to as per resort standards.</li><li>Coordinate and manages deep cleaning and special task schedules, ensuring rooms and floor areas as per resort standards.</li><li>Ensures training needs of all Team Members are monitored, analyzed and executed as per resort standards.</li><li>Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.</li><li>Is flexible in working hours and scheduling as per resort requirements.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Strong interpersonal skills</li><li>Organizational skills</li><li>Strong administrative abilities</li><li>Ability to have a strong customer focus</li></ul>

Team Leader, Housekeeping (6564)

Assist the Receiving Officer in receiving all goods at the resort. To be able to do both random and thorough check of all goods received in compliance with Goods Safety Handling and to check all aspect related including quantity of the goods received, expiry date and any amount excess or short and to put aside all the goods which are not up to the hygiene standard of the resort (to be reported to Receiving Officer for follow up). Effectively communicate with Purchasing, Cost Control, Senior Storekeeper and other Department and Section Heads.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>To check daily all Purchase Orders and Market List and ensure that items to receive this day are received with accordance to the Resorts standards.</li><li>To check the invoice with the price agreed to, and if any discrepancies refer back to Purchasing Department immediately.</li><li>To check the Boat Dispatch note is in accordance with the Invoice.</li><li>To check the goods are kept the correct places while transporting by the boats if not immediately inform Purchasing Department (Items to be kept as chilled should be in the cool room)</li><li>Items damaged while transporting should be inform to Director, Procurement for further investigation &amp; record them.</li><li>To maintain the file of Purchase Orders against GRN numbers received daily basis.&nbsp;</li><li>Not amend any approved Purchase Orders or Invoices without the consent of the Cost Controller, Director, Procurement and Director, Finance.</li><li>To prepare a non-received items list from Market List &amp; distribute to Executive Chef &amp; Purchasing.&nbsp;</li><li>To prepare and distribute copies of the daily Receiving Report to relevant departments.</li><li>Communicate effectively and keep the expected date of arrival of goods ordered to the Resort (not to Male’).</li><li>Prepare the list of pending documents need to complete the GRN posting &amp; inform Purchasing Department to follow up.</li><li>Completed receiving batch (approved Purchase Order, Invoice / Delivery Note/ Good Received without Invoice with signatures &amp; signed GRN) hand over to cost control office daily.</li><li>To prepare weekly/monthly receiving status report with all received items and of all open orders.</li><li>Maintain full confidentiality over Resort Financial status.</li><li>Maintain high spirit among the Finance Department staff as well as other resort staff.</li><li>Responsible for proper filing system in the Receiving Department.</li><li>To assist the Manager, Cost Control for Inventory taking, if needed.</li><li>To work multi task jobs in the Finance section.</li><li>Use creative and positive thinking. Throw new ideas for constant improvement of the Receiving system including internal controls.</li><li>To assist the Director, Finance with whatever information relating to Receiving Department work&nbsp;</li><li>Be prepared to do any other work within the department in order to assist other areas or in the event of other staff on emergency leave or when requested by Director, Procurement and Director, Finance.&nbsp;</li><li>Ensure that Receiving &amp; Store areas are clean all the time.&nbsp;</li><li>To perform any additional duties and/or special projects as requested by Director, Procurement and Director, Finance.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements &nbsp;<ul><li>Communication skills, interpersonal skills&nbsp;</li><li>1 year experience on the same task</li></ul>

Clerk, Receiving (11591)

We’re looking for an organized, experienced Team Leader, Stores &nbsp;who can help us keep our store organized and tidy. To be successful as a Storekeeper you must be able to multitask and perform under pressure while remaining professional with colleagues and partners. A good Team Leader, Stores&nbsp;is able to manage stock by keeping a variety of records and ordering the required replacement items.&nbsp;Responsibilities&nbsp;<ul><li>Responsible for ensuring the policies are followed by the Stores team and the User Departments.</li><li>To establish the Stores Operating hours and communicate to the User Departments.</li><li>Responsible for ensuring all inventory items are prepared per the requisitions and delivered to the User Department on a timely basis.</li><li>To Ensure that storage and distribution will be carried out in accordance with health and safety standards.</li><li>Responsible for establishing and reviewing par levels for inventory items based on delivery lead time and consumption.</li><li>To Conduct monthly inventories and entering them into the&nbsp;Αccounting system.</li><li>To Maintain records and documents relating to spoilage items, manual requisitions, and retrieval requests.</li><li>Responsible for ensuring sufficient inventory is maintained to facilitate smooth operations.</li><li>To generate reports for slow-moving and obsolete items.</li><li>To perform any additional duties and/or special projects as requested by Purchasing Manager/ Team Leader.</li><li>&nbsp;</li></ul>Requirements And Skills&nbsp;<ul><li>Experience – 2 year, prior experience in hospitality would be advantageous.</li><li>Familiar with ERP Systems and Ms Office.</li><li>Good knowledge of English.</li><li>Excellent verbal and written communication skills.</li><li>Driving license.</li></ul>&nbsp;

Team Leader, Stores (14347)

To ensure the efficient running of the Food and Beverage division through achieving budgeted revenues, Colleague Satisfaction, Guest Satisfaction and GOP results for each area of responsibility.Key Duties and Responsibilities<ul><li>Align management style, working practices and conduct with One&amp;Only and Kerzner’s vision, Global Support values, operating standards and policies.&nbsp; To always comply with Kerzner’s code of conduct.</li><li>Develop and implement creative strategies to maximize spend per guest</li><li>Ensure all LQA standards are consistently met, and colleagues are trained on LQA concept and associated standards</li><li>Personally build clear and open lines of communication with all departments</li><li>Play a proactive role as a member of the Resorts Executive Committee</li><li>Work closely with the Director of Sales and Marketing for groups and events</li><li>Understand and abide by all Government laws relating to the Food and Beverage division.</li><li>Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.</li><li>Be actively involved in maintaining the Food Safety and Hygiene Standards.</li><li>Be critical and demanding of operating standards.</li><li>Monitor and control all financial aspects of the business including the preparation of the annual business plan.</li><li>Implement and monitor programs to maintain the condition of hotel assets in all F&amp;B areas.</li><li>Develop and execute structured marketing, advertising and promotion strategies that are aligned with the One&amp;Only brand.</li><li>Be active member of festive committee to give great experience to all repeaters as well as new guest in the resort.</li><li>Be well versed and knowledgeable of the hotels Fire Evacuation and all Emergency procedures as well as health and safety requirements in the Workplace.&nbsp; Ensure colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.</li><li>Be innovative with everything you do.</li><li>Work with HR on all initiatives relating to Talent management and development</li><li>Create an environment that trains, develops, coaches and mentor’s colleagues.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>University degree or Diploma in Hospitality Management</li><li>2 Years’ experience in a similar position in an executive committee capacity</li><li>Ability to lead, motivate and develop colleagues.</li><li>Be innovative, financially savvy, connect emotionally with guest and internal customer.</li><li>Be well versed in the Colleagues competencies of Kerzner International,</li><li>Excellent verbal and written communication skills, People Management Skills.</li><li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>Well verged with technology, which helps F&amp;B to take next level.</li></ul>

Director, Food & Beverage 17789

Provide, achieve, maximise and exceed Guest’s satisfaction and organizational profitability by providing a very high-end personalized Resort service while still offer a warm, relaxed, yet refined ambiance with a sense of place. Organizes all aspects of Housekeeping to the highest professional standards, perform all tasks in accordance with the standards established and in accordance with the Standard Operating Procedures as per One&amp;Only Standards.Key Duties and Responsibilities<ul><li>Inspect all housekeeping work areas for cleanliness and neatness.</li><li>Check to ensure that all villas before arrival are prepared to standard.</li><li>Inform Director of Rooms and any other related departments of all guest complaints</li></ul><ul><li>Inform Resort Manager of any problems encountered during shift.</li><li>Assist with work schedules, payroll, and ensure that all other operational concerns are handled within the management guidelines of the company.</li><li>The cleanliness of the assigned areas of the hotel, the efficient running of the housekeeping, laundry and the purchase, storage, inventory and issuance of supplies and equipment.</li><li>Ensure that Guest Villas, corridors and public areas are properly cleaned daily.&nbsp; Inspect these areas on a daily basis and submit work orders to the Director of Engineering as and when required.</li><li>Ensure that the Laundry Department runs efficiently and that the proper chemicals are used.</li><li>Prepare Housekeeping Department’s Budget.</li><li>Ensure Housekeeping P&amp;L is ready monthly for monthly meeting with the Finance Department.</li><li>Ensure that an effective and complete training program is implemented and that all employees are well trained.&nbsp;</li><li>Ensure that the Standard and Procedures manual of the Housekeeping Department is updated as and when necessary</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 4 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Strong leadership, organizational, analytical and interpersonal communication skills.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Leadership qualities, along with strong organizational and decision-making skills</li><li>Strong professional communication skills, including ability to provide outstanding customer satisfaction,</li></ul>maintain positive employee relations and effectively train team members<ul><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>

Executive, Housekeeper (6563)

The Bellman assists with the delivery and collection of guests’ luggage, parcels, faxes, messages, etc. He also assists in keeping the lobby tidy and ensure all guests receive prompt, cordial and efficient attention and service throughout their stay. Bellman is responsible for the first &amp; last impression about arrival departure experiences accordingly. Bellman utilizes buggies for luggage delivery, ensuring that buggies are kept in a perfect condition. Bellman will be acting also as valet and be responsible for safely parking the guests and external visitor’s cars and ensure all cars are parked and unparked with extreme care as per the procedures.&nbsp;Key Duties and Responsibilities&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Helping to create a friendly and welcoming environment, by greeting visitors and guests.</li><li>Dealing with guest arrivals and departures as per LQA &amp; Forbes standards, complying with the resort’s policies.</li><li>Offering car door assistance and assisting in calling taxis</li><li>Assist guests in giving them directions and providing important information about the resort.</li><li>Respond to all guests needs quickly, efficiently, and courteously.</li><li>Use buggies for guest’s movements and luggage delivery when required.&nbsp;</li><li>Ensure prompt, accurate and courteous delivery and collection of any luggage, parcels, or mail.</li><li>To assist with any other related duties as required.</li></ul> Skills, Qualifications and Requirements&nbsp;<ul><li>Strong interpersonal skills and very good communication skills</li><li>Good knowledge of English</li><li>Previous customer related experience an asset</li><li>Must have a driver’s license</li><li>Ability to work well under pressure&nbsp;</li></ul>&nbsp;This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Bellman/Buggy Driver (6671)

A&nbsp;Host is expected to have a smart and neat appearance, which reflects the high standards of One&amp;Only Kea Island. Host is there to support the Host Team Leader in his/her duty and ensure the needs.Their interpersonal abilities make them an exceptional point of contact with every guest, to ensure their stay is as seamless and memorable as possible. At the same time, their analytical minds and composed character allow them to be the primary line of defense to prevent and solve any possible complaints.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Implement suggestive selling techniques to sell and promote services of the resort</li><li>Following grooming standards, coordination, checking and completion of the assigned duties.</li><li>Assist to&nbsp;daily Arrival and Departure experience.</li><li>Maintain intra-departmental relations and communication to achieve synergy within the department and the daily operation.&nbsp;</li><li>Ensure service is personalized and One&amp;Only moments are created to the guest.&nbsp;</li><li>Monitor Standard Operating Procedure for the Host department</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>English Level: Fluent (100%)</li><li>Proficient in MS Office, ALICE and Micros Opera.</li><li>Exceptional communication and interpersonal skills.</li><li>Qualified financial analyst with billing knowledge.</li><li>Critical thinker and a remarkable problem solver.</li><li>Expertise in product and brand knowledge.</li><li>Use of ALICE and OPERA preferably</li></ul>This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Host (6708)

Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image at all times. Generate and optimize revenue by effectively following the set selling strategies through revenue management. Practice and promote the desired work culture around the four core values.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times.</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Consistently follows the IFH call processing standard at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 24 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Ensures accurate input of reservations details in the hotel property management system.</li><li>Liaise with the Sales Department regarding booking of group rooms.</li><li>Provides Team Leader and Manager all relevant correspondences for late cancellation and no-show bookings to support the penalty charges.</li><li>Always maintains a comprehensive filing system in the Reservations department.</li><li>Attends all training programs as required by the business needs.</li><li>Treats internal and external customers fairly with respect, while developing effective customer networks.</li><li>Achieve performance target (Key Performance Indicator) to ensure that agent’s work supports and furthers the organization's goals.</li><li>Performs any additional tasks as and when directed by the Team Leader and Manager according to the business needs.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;&nbsp; &nbsp; &nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>&nbsp; &nbsp;Bachelor’s degree</li><li>Minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent knowledge of Greek and English (another language, namely Russian, German, Italian or French is an advantage)</li><li>Experienced in using Opera system.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Excellent communication skills</li><li>Strong administrative abilities</li></ul>

Agent, Reservations 6567

The Team Leader is responsible to provide professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience. He will work closely with the Culinary and Beverage teams to ensure One&amp;Only service standards exceed the experience of the guest.&nbsp;&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>The Team Leader should lead by example and create an environment where all guests and employees feel comfortable, welcome and special.&nbsp;</li><li>To be proficient in the History of the Specialty Outlets and act as an ambassador to it.</li><li>Well knowledge of the Outlet’s menus and promotional activities.</li><li>Encourages and builds mutual trust, respect and cooperation among team members.</li><li>Ensures compliance with all food and beverage policies, standards and procedures by training, supervising follow-up and hands on management.</li><li>Assists the restaurant management with running the restaurant operation and completes all tasks, duties, responsibilities, and projects as assigned within set timelines.</li><li>To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets and One&amp;Only standards</li><li>Ensure the proper appearance and grooming of assigned ColleaguesTo ensure that all Food Safety standards – HCCP / DIVERSEY &nbsp; are followed to the fullest.</li><li>To assist with any other relevant duties&nbsp;</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>At least 2 years’ experience at a similar level</li><li>Minimum 5 years’ experience in a restaurant or catering institution with recognized high standards</li><li>Excellent Communication skills</li><li>Excellent knowledge of English</li><li>Knowledge of catering operations and beverage practices within the catering industry&nbsp;</li><li>An understanding of the preparation, delivery and services associated with the highest standards found in international hospitality environment</li></ul>

Team Leader, Restaurant 1 6691

Είσαι άνθρωπος που αγαπά την άριστη εξυπηρέτηση και θέλει να προσφέρει αξέχαστες εμπειρίες στους επισκέπτες; Σου αρέσει να εργάζεσαι σε ένα δυναμικό περιβάλλον και να βοηθάς τους άλλους; Αν ναι, τότε σε προσκαλούμε να ενταχθείς στην ομάδα μας ως Bellboy / Bellgirl.Σχετικά με εμάςΕίμαστε ένα ξενοδοχείο υψηλών προδιαγραφών, με δέσμευση στην παροχή απαράμιλλης φιλοξενίας και άνεσης στους επισκέπτες μας. Ως Bellboy / Bellgirl θα έχεις κομβικό ρόλο στη δημιουργία μιας ζεστής, φιλικής και αξέχαστης εμπειρίας κατά την άφιξη και αναχώρησή τους.Περιγραφή ΘέσηςΩς Bellboy θα αποτελείς το πρώτο σημείο επαφής για τους επισκέπτες κατά την άφιξη και αναχώρησή τους. Οι βασικές σου αρμοδιότητες περιλαμβάνουν:<ul><li>Υποδοχή των επισκεπτών με ευγένεια, χαμόγελο και επαγγελματισμό.</li><li>Μεταφορά αποσκευών, δεμάτων και προσωπικών ειδών κατά την άφιξη και την αναχώρηση.</li><li>Συνοδεία επισκεπτών στα δωμάτια και ενημέρωση για τις παροχές και τις υπηρεσίες του ξενοδοχείου.</li><li>Παροχή κατευθύνσεων και προτάσεων για αξιοθέατα, εστιατόρια και σημεία ενδιαφέροντος της περιοχής.</li><li>Υποστήριξη στις μετακινήσεις των επισκεπτών (κλήση ταξί, συντονισμός shuttle κ.λπ.).</li><li>Διαχείριση αιτημάτων, ερωτήσεων και παραπόνων με ευγένεια και επαγγελματική συμπεριφορά.</li><li>Διατήρηση της τάξης και καθαριότητας στον χώρο του lobby και της εισόδου.</li><li>Συνεργασία με όλα τα τμήματα του ξενοδοχείου για ομαλή και άριστη εξυπηρέτηση των επισκεπτών.</li></ul>Προϋποθέσεις / Προσόντα<ul><li>Εξαιρετικές δεξιότητες εξυπηρέτησης πελατών και επικοινωνίας.</li><li>Φιλική και εξωστρεφής προσωπικότητα.</li><li>Δυνατότητα μεταφοράς και ανύψωσης βαριών αποσκευών.</li><li>Προσοχή στη λεπτομέρεια και προληπτική στάση στην εξυπηρέτηση.</li><li>Διαθεσιμότητα για κυλιόμενα ωράρια (βραδινές βάρδιες, Σαββατοκύριακα, αργίες).</li><li>Προϋπηρεσία στη φιλοξενία ή στην εξυπηρέτηση πελατών θα θεωρηθεί πλεονέκτημα.</li><li>Απολυτήριο λυκείου ή αντίστοιχο.</li></ul>Παροχές<ul><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Δυνατότητες επαγγελματικής εξέλιξης και ανάπτυξης.</li><li>Υποστηρικτικό και φιλικό εργασιακό περιβάλλον.</li><li>Γεύματα κατά τη βάρδια και δυνατότητα διαμονής όπου απαιτείται.</li></ul>

BellBoy| BellGirl Κω

Αναζητάτε την επόμενη πρόκληση στη δυναμική βιομηχανία της φιλοξενίας; Η ομάδα μας αναζητά μία/ έναν Front Office Manager για να ηγηθεί στις λειτουργίες του τμήματος Front Office και να διασφαλίσει την απόλυτη ικανοποίηση των επισκεπτών.Κύριες Αρμοδιότητες:<ul><li>Επίβλεψη λειτουργιών του front office, όπως:&nbsp;&nbsp;υποδοχή, concierge και υπηρεσίες επισκεπτών, εξασφαλίζοντας ομαλή καθημερινή λειτουργία</li><li>Καθοδήγηση, εκπαίδευση και έμπνευση της ομάδας για την παροχή εξαίρετων, προσωποποιημένων υπηρεσιών</li><li>Διαχείριση παραπόνων επισκεπτών, αντιμετώπιση προβλημάτων επαγγελματικά και υλοποίηση βελτιώσεων</li><li>Συνεργασία με άλλα τμήματα για τη δημιουργία αξέχαστης εμπειρίας&nbsp;επισκεπτών</li><li>Διαχείριση κρατήσεων, αναθέσεων δωματίων και διαδικασιών check-in/check-out</li><li>Προετοιμασία και διαχείριση προϋπολογισμών τμήματος, διασφαλίζοντας οικονομική αποδοτικότητα</li><li>Διασφάλιση συμμόρφωσης με πολιτικές του ξενοδοχείου και πρότυπα υγείας και ασφάλειας</li><li>Παρουσία στον χώρο του lobby για την εξυπηρέτηση επισκεπτών και την αντιμετώπιση αναγκών τους</li></ul>Απαραίτητα Προσόντα:<ul><li>Αποδεδειγμένη εμπειρία ως Front Office Manager ή σε αντίστοιχη θέση ηγεσίας στον τομέα της φιλοξενίας</li><li>Εξαιρετικές δεξιότητες ηγεσίας, επίλυσης προβλημάτων και διαχείρισης πολλαπλών εργασιών</li><li>Γνώση συστημάτων διαχείρισης ξενοδοχείου (π.χ.&nbsp;Protel)&nbsp;</li><li>Ισχυρές οργανωτικές και επικοινωνιακές δεξιότητες</li><li>Άριστη γνώση Αγγλικών&nbsp;</li></ul>Γιατί να Επιλέξετε Εμάς;<ul><li>Υποστηρικτικό και συνεργατικό περιβάλλον εργασίας</li><li>Ευκαιρίες επαγγελματικής εξέλιξης&nbsp;</li><li>Ανταγωνιστικές αποδοχές και παροχές</li><li>Προσφέρεται διαμονή (μόνο για εργασία στα resorts) και διατροφή&nbsp;</li></ul>

Front Office Manager Κω

Αναζητούμε έναν/μία έμπειρο/η Maître d hotel&nbsp;για να ηγηθεί της λειτουργίας των εστιατορίων μας με επαγγελματισμό και υψηλό επίπεδο εξυπηρέτησης.Καθήκοντα:<ul><li>Συντονισμός και εποπτεία της καθημερινής λειτουργίας των εστιατορίων (buffet &amp; à la carte)</li><li>Διασφάλιση άριστης εξυπηρέτησης των επισκεπτών και διαχείριση παραπόνων</li><li>Εκπαίδευση, καθοδήγηση και αξιολόγηση του προσωπικού σάλας</li><li>Δημιουργία βαρδιών και οργάνωση της ομάδας για ομαλή λειτουργία</li><li>Συνεργασία με κουζίνα, bar και guest relations για άρτια εμπειρία πελάτη</li><li>Υποστήριξη στην παρουσίαση μενού, οινογνωσία και προώθηση υπηρεσιών</li><li>Έλεγχος καθαριότητας, αισθητικής και ετοιμότητας των χώρων</li><li>Παρακολούθηση αποθεμάτων και συνεργασία με F&amp;B και αγορές</li></ul>Απαραίτητα Προσόντα:<ul><li>Προϋπηρεσία σε αντίστοιχη θέση σε ξενοδοχείο 4* ή 5*</li><li>Ηγετικές ικανότητες, οργανωτικότητα και επαγγελματισμός</li><li>Ικανότητα διαχείρισης ομάδας σε απαιτητικό περιβάλλον</li><li>Άριστη γνώση της ελληνικής και της αγγλικής γλώσσας (άλλη γλώσσα θα θεωρηθεί προσόν)</li><li>Καλή γνώση οινολογίας και γαστρονομικής εξυπηρέτησης</li><li>Πτυχίο ή δίπλωμα στον τομέα της φιλοξενίας ή επισιτιστικών επαγγελμάτων επιθυμητό</li></ul>Τι προσφέρουμε:<ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Παροχή διαμονής και διατροφής (σε εποχικές θέσεις)</li><li>Ευχάριστο και επαγγελματικό περιβάλλον</li><li>Δυνατότητες εξέλιξης σε έναν από τους μεγαλύτερους ξενοδοχειακούς ομίλους</li></ul>

Maître d'hôtel Κω

Αναζητούμε έναν αξιόπιστο και εξυπηρετικό Νυχτερινό Υπάλληλο Υποδοχής για να ενταχθεί στην ομάδα μας. Ως το πρώτο σημείο επαφής κατά τις βραδινές ώρες, θα διασφαλίζετε την ομαλή λειτουργία της υποδοχής, θα εξυπηρετείτε τους επισκέπτες σε βραδινές αφίξεις και θα αναλαμβάνετε διοικητικά καθήκοντα. Ο κατάλληλος υποψήφιος θα διαθέτει εξαιρετικές επικοινωνιακές δεξιότητες, προσοχή στη λεπτομέρεια και προθυμία να παρέχει άριστη εξυπηρέτηση κατά τη νυχτερινή βάρδια.Κύριες Αρμοδιότητες:<ul><li>Εξυπηρέτηση Επισκεπτών: Διαχείριση αφίξεων, αναχωρήσεων και αιτημάτων επισκεπτών με επαγγελματισμό</li><li>Λειτουργίες Υποδοχής: Διαχείριση του χώρου υποδοχής, απαντήσεις σε τηλέφωνα και email, και παρακολούθηση κρατήσεων</li><li>Ασφάλεια: Παρακολούθηση του χώρου του ξενοδοχείου και αναφορά τυχόν ύποπτης δραστηριότητας σε συνεργασία με την ομάδα φύλαξης</li><li>Τιμολόγηση &amp; Πληρωμές: Διαχείριση πληρωμών, προετοιμασία τιμολογίων και αναφορών βάρδιας</li><li>Συντονισμός: Συνεργασία με άλλα τμήματα για την κάλυψη αιτημάτων επισκεπτών</li><li>Καταγραφή: Τήρηση ακριβών αρχείων επισκεπτών και ενημέρωση του συστήματος με σχετικές πληροφορίες</li><li>Υποστήριξη Έκτακτων Αναγκών: Διαχείριση επειγόντων περιστατικών με αποτελεσματικότητα και ψυχραιμία</li></ul>Απαραίτητα Προσόντα:<ul><li>Προηγούμενη εμπειρία σε αντίστοιχη θέση, κατά προτίμηση στον τομέα της φιλοξενίας ή υποδοχής</li><li>Γνώση συστημάτων διαχείρισης ξενοδοχείου και βασικών υπολογιστικών δεξιοτήτων (πχ. MS Office, Protel)</li><li>Ικανότητα οργάνωσης και διαχείρισης πολλαπλών εργασιών</li><li>Εξαιρετικές επικοινωνιακές και διαπροσωπικές δεξιότητες</li><li>Άριστη γνώση Ελληνικά και Αγγλικά</li><li>Ικανότητα ανεξάρτητης εργασίας και διατήρησης ψυχραιμίας υπό πίεση</li></ul>Τι Προσφέρουμε:<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Ευκαιρίες για επαγγελματική ανάπτυξη και εκπαίδευση</li><li>Ένα υποστηρικτικό και συνεργατικό περιβάλλον εργασίας</li><li>Προσφέρεται διαμονή (μόνο για εργασία σε resort) και διατροφή</li></ul>

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