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SeaCrete Hotels is looking for Guest Relations SpecialistJob Description:• Complaint management and prompt customer service• Maintaining the company's high standards• Ability to Produce ReviewsCandidate profile:• Enthusiastic and pleasant personality oriented towards customer service and satisfaction• Excellent knowledge of English• Knowledge of German or French will be considered an additional asset• Professional experience in a similar position, in large 5-star hotels• Very good knowledge of Social MediaCompany benefits:• Pleasant working environment• Accommodation (for people outside the area) and three meals daily• Career development prospects• Continuous Education

GUEST RELATIONS SPECIALIST

<ul><li>What we basically need from you:Proven Experience at similar position.</li><li>Proven knowledge in handling queries &amp; requests.</li><li>Internet &amp; Social Media skills.</li><li>Good knowledge of Hotel Indexes, Quality ratio performances, Revenue statistics.</li><li>Perfect command of English Language.</li><li>Efficiency &amp; effectiveness in all aspects both quantity and quality oriented.</li><li>Focusing on guests’ needs and demands.</li><li>Team spirit &amp; Team player.</li><li>Well knowledge of the Hotel cluster and the island.</li><li>What we offer to you:Modern &amp; Professional working environment.</li><li>Earnings package after agreement.</li><li>Benefits &amp; Bonus.</li><li>Accommodation &amp; meals.</li><li>Window of moving up opportunity.</li></ul>

GUEST RELATIONS MANAGER

What we basically need from you:<ul><li>Proven Experience at similar position.</li><li>Proven knowledge in handling queries &amp; requests.</li><li>Internet &amp; Social Media skills.</li><li>Skills in conducting technical duties, i.e. Shift change, check in – out procedure, billing procedure, tasks delegation, reporting, revenue &amp; cost control.</li><li>Perfect command of English Language.</li><li>Efficiency &amp; effectiveness in all aspects both quantity and quality oriented.</li><li>Focusing on guests’ needs and demands.</li><li>Team spirit &amp; Team player.</li></ul>What we offer to you:<ul><li>Modern &amp; Professional working environment.</li><li>Earnings package after agreement.</li><li>Benefits &amp; Bonus.</li><li>Accommodation &amp; meals.</li><li>Window of moving up opportunity.</li></ul>

FRONT OFFICE SHIFT SUPERVISOR

Receptionists What We Offer<ul><li>Competitive salaries and benefits</li><li>Professional training and career development opportunities</li><li>A positive and inclusive work environment</li><li>Accommodation and meals provided</li><li>Opportunity to work in one of the most beautiful destinations in Greece</li></ul>Skills and Qualifications<ul><li>Prior experience in hospitality is preferred but not mandatory for entry-level roles</li><li>A passion for delivering excellent customer service</li><li>Strong communication and interpersonal skills</li><li>Flexibility to work in shifts</li><li>Multilingual abilities (English, Greek, and any additional languages are a plus)</li></ul>How to ApplyTo apply for any of our available positions, please send your CV along with a cover letter to&nbsp;cv@zhg.gr&nbsp;Applications are open for the 2025 season, with hiring beginning from January to April 2025.Zante Hospitality GroupExcellence in Hospitality, Inspired by the Beauty of Zakynthos.For more information about our properties and careers, visit our website at&nbsp;www.zhg.gr&nbsp;Follow us on social media to stay updated on new opportunities!Location:Zante Park Resort &amp; Spa: Laganas, Zakynthos, GreeceGalaxy Beach Resort: Laganas Bay, Zakynthos, Greece

Receptionists

What We Offer<ul><li>Competitive salaries and benefits</li><li>Professional training and career development opportunities</li><li>A positive and inclusive work environment</li><li>Accommodation and meals provided</li><li>Opportunity to work in one of the most beautiful destinations in Greece</li></ul>Skills and Qualifications<ul><li>Prior experience in hospitality is preferred but not mandatory for entry-level roles</li><li>A passion for delivering excellent customer service</li><li>Strong communication and interpersonal skills</li><li>Flexibility to work in shifts</li><li>Multilingual abilities (English, Greek, and any additional languages are a plus)</li></ul>How to ApplyTo apply for any of our available positions, please send your CV along with a cover letter to&nbsp;cv@zhg.gr&nbsp;Applications are open for the 2025 season, with hiring beginning from January to April 2025.Zante Hospitality GroupExcellence in Hospitality, Inspired by the Beauty of Zakynthos.For more information about our properties and careers, visit our website at&nbsp;www.zhg.gr&nbsp;Follow us on social media to stay updated on new opportunities!Location:Zante Park Resort &amp; Spa: Laganas, Zakynthos, GreeceGalaxy Beach Resort: Laganas Bay, Zakynthos, Greece

Night Auditors

We are excited to offer internship opportunities in various departments within our hotel, providing hands-on experience and valuable learning opportunities for students and young professionals. Whether you ’re interested in hospitality management, culinary arts, guest services, or another aspect of hotel operations, we have opportunities available to help you gain valuable skills and knowledge in your field of interest.Available Internship Positions:<ul><li>Front Office Intern: Assist with guest check-in/check-out procedures, handle reservations, and provide excellent customer service at the front desk.</li><li>Housekeeping Intern: Learn about housekeeping operations, including cleaning procedures, inventory management, and quality assurance.</li><li>Food and Beverage Intern: Gain experience in restaurant operations, banquet services, and food preparation under the guidance of our experienced culinary and service teams.</li><li>Guest Relations Intern: Assist with guest inquiries, special requests, and complaint resolution, while providing personalized service to enhance guest satisfaction.</li><li>Sales and Marketing Intern: Support the sales and marketing team in promoting the hotel, managing social media channels, and coordinating events and promotions.</li></ul>Key Responsibilities:<ul><li>Assist with day-to-day operations and special projects within your assigned department.</li><li>Shadow experienced professionals to learn about industry best practices and gain practical skills.</li><li>Collaborate with team members to achieve departmental goals and deliver exceptional service to guests.</li><li>Participate in training sessions, workshops, and networking events to enhance your learning experience.</li><li>Complete assigned projects and reports to demonstrate your understanding of key concepts and contribute to departmental objectives.</li></ul>Qualifications:<ul><li>Enrolled in a relevant degree program or recent graduate in hospitality management, culinary arts, business administration, or a related field.</li><li>Strong communication, teamwork, and organizational skills.</li><li>Passion for the hospitality industry and a desire to learn and grow in your chosen field.</li><li>Flexibility to work varying schedules, including evenings, weekends, and holidays, based on departmental needs.</li><li>Previous hospitality experience or related coursework is preferred but not required.</li></ul>Benefits:<ul><li>Hands-on experience and mentorship from industry professionals.</li><li>Exposure to various aspects of hotel operations and the opportunity to explore different career paths.</li><li>Networking opportunities with colleagues, mentors, and industry professionals.</li><li>Potential for academic credit, depending on your university’s internship requirements.</li><li>Possibility of future employment opportunities based on performance and departmental needs.</li></ul>Join our team: If you’re eager to kick-start your career in the hospitality industry and gain practical experience in a dynamic hotel environment, we encourage you to apply for our internship program. Join our team and embark on a rewarding journey of learning, growth, and discovery.Apply now and take the first step toward a successful career in hospitality!

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