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Are you a Counter Manager in fast moving sector with strong retail &amp; people leadership skills and a proven track record? Are you ready to work with the fastest growing cosmetics brand in the world?&nbsp;If YES is the answer, these will be some key milestones of your day-to-day “working life”:&nbsp;The Counter Manager will be based in NYX PM Counter, and shall be employed on a full time basis. The most important goal of the Counter Manager is to motivate and inspire the entire team to achieve the store productivity goals! The role’s most fascinating part is described below:&nbsp;<ul><li>Assumes overall responsibility of the counter.</li><li>Demonstrates desired behaviors for staff including a passion for beauty and self-expression, driving sales, handling difficult and/or complicated sales, cash management, inventory control and follow up with customers.</li><li>Ensure company standards are met for store and associate appearance at all times. Enforces all company policies and procedures, including health, safety, and security.</li><li>Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions.</li><li>Prioritizes, plans, and adjusts schedules as necessary to maximize sales: is responsible for the staff planning.</li><li>Hires to the needs of the business, actively helping the Area Sales Manager to recruit to ensure open positions are filled quickly.</li><li>Coaches team in the moment, providing consistent and constructive feedback. Manages and assesses staff performance through consistent feedback, coaching, development plans, and performance appraisals.&nbsp;</li><li>Ensures staff is trained and knowledgeable in beauty, product, customer service, merchandising and operations: Counter Manager is in charge of the training of team.</li><li>Regularly communicates with Area Sales Manager to discuss strengths, opportunities, and trends in business.</li><li>Identifies opportunities to drive traffic into the store through community and/or industry events.</li><li>Creates customer loyalty and creates and maintains relationships with community</li><li>Participate cross functionally with the company’s plans and programs as a strategic partner, with a perspective of the impact on people.</li><li>Builds the necessary network with makeup schools and other professionals, in order to build the pro community in the local area.</li><li>Follows local events and identifies opportunities for collaboration.&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;WE ARE LOOKING FOR:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3-5 years of professional experience in the management of a retail store, preferably with a heavy customer traffic·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A proven people management and leadership track record·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A first degree in management or in a related area of study would be an asset!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent use of MS Word and Excel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The excellent command of the English language is a must·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A strategic line of thought and a solid business understanding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to solve independently moderate to complex issues that may come up·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible and showing initiative with a minimum guidance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent planning and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Passion for beauty!&nbsp;

NYX PM Counter Manager

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in German with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

Digital Marketing Account Manager with German– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in Italian with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;

Digital Marketing Account Manager with Italian– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in Spanish with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

Digital Marketing Account Manager with Spanish– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

Digital Marketing Account Manager with English– Sign-on Bonus Available

As part of Concentrix’s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth&nbsp;We’re looking for a Digital Marketing Account Manager to join our team and support advertisers on a leading global search and digital advertising platform. In this role, you’ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You’ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a major technology company’s network, including search engines, professional networking sites, and video and display platforms.&nbsp;You will<ul><li>Build and nurture relationships with both direct advertisers and agency partners.</li><li>Advise clients on advertising strategies and help them achieve their business goals.</li><li>Set up, manage, and optimize digital campaigns, track performance and drive results.</li><li>Identify growth opportunities within accounts and recommend tailored solutions.</li><li>Support new and existing partners, guiding them through campaigns and providing actionable insights.</li><li>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions. &nbsp;</li></ul>&nbsp;&nbsp;&nbsp;You Have<ul><li>Fluency in French with a very good command of English.</li><li>One year of experience in account management, with a proven track record of client engagement and revenue growth.</li><li>One year of experience in digital advertising, including campaign strategy and performance analysis.</li><li>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).</li><li>Familiarity with CRM systems such as Salesforce or Dynamics 365.</li></ul>&nbsp;You will get<ul><li>Permanent contract — stability and security from day one.</li><li>Highly rewarding salary package — designed to recognize your skills, experience, and results.</li><li>Quarterly sales bonus of €1000 — your performance has a direct impact.</li><li>International career opportunities — grow globally through Concentrix’s Mobility Program.</li><li>Exciting employee events — connect, celebrate, and have fun with your team.</li><li>Private health and dental insurance — starting from your fourth month.</li><li>Daily meal vouchers via Up Hellas card — €3 per day, increasing to €6 per day after one year.</li><li>Free gym access and wellness activities — stay active and energized.</li><li>Rooftop cinema with Acropolis views &amp; modern cafeteria — unwind, relax, and enjoy every lunch break.</li></ul>&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Greece is an equal-opportunity employer&nbsp;

Digital Marketing Account Manager with French– Sign-on Bonus Available

The Customer Service Specialist represents first point of contact for Red&nbsp;Bull Customers providing support as well to the internal customers/stakeholders. He/she is responsible for the supply chain execution of finished goods &amp; visibility items and for the execution of the order to cash process. Distills and quantifies key category opportunities (strategic category development through category vision). Works closely with the Trade Marketing team to build the right TM activities with the right execution.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>ORDER AND CUSTOMER SERVICE MANAGEMENT<ul><li>Ownership of the end-to-end order management process, for both finished</li><li>goods and VISITs in SAP, including events and services of RB coolers/VISIT items.</li><li>Jointly accountable for driving customer satisfaction and meeting customer related KPIs, ensuring alignment with corporate service standard</li><li>Monitor end-to-end deliveries from 3PL to customers.</li><li>Maintain and update customer master data, including pricing in CPM.</li><li>Ensure timely and accurate preparation of all legalized order</li><li>documentation.</li><li>Act as the key interface with logistics providers.</li><li>Manage the end-to-end resolution of consumer complaints.</li><li>Act as liaison for customer requests related to internal and external certificates.</li></ul></li><li>SYSTEM, PROCESSES &amp; COMPLIANCE<ul><li>Ensure that all processes are executed in compliance with corporate governance and guidelines, escalating deviations to the Key User and</li><li>Operations Manager, while actively contributing to process improvements.</li><li>Oversee goods movement transactions in SAP.</li><li>Maintain and organize all relevant documentation (manuals, guidelines, BPPs), ensuring systematic filing and easy access in line with corporate standards.</li><li>Execute and monitor month-end and year-end closing activities, ensuring the timely completion of all periodic tasks.</li><li>Support the review and reconciliation of invoices, ensuring alignment with contractual terms and corporate policies.</li></ul></li><li>CONTINUOUS IMPROVEMENT &amp; OPERATIONAL EXCELLENCE<ul><li>Contribute to continuous improvement projects and product performance testing (such as Hotpacks), ensuring alignment with operational excellence goals.</li><li>Oversee the efficient delivery of product samples to Quality Management, ensuring alignment with quality assurance and compliance standards.</li></ul></li><li>ADMINISTRATIVE &amp; FLEET MANAGEMENT SUPPORT<ul><li>Support the organization of meetings, including agenda preparation, travel logistics, car rentals, hotel bookings, and dinner arrangements.</li><li>Oversee the company fleet management, including leasing, maintenance, insurance, and allocation, in close collaboration with Finance, HR, and in alignment with corporate policies.</li><li>Ensure contract compliance, vendor coordination, and cost efficiency, while monitoring and reporting fleet related KPIs.</li><li>Lead the organization and evaluation of fleet related tenders by collecting and analyzing data, conducting cost/benefit assessments, and implementing the required exercises to support optimal decision-making and execution.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Strong attention to detail, structured and accurate.</li><li>Strong communications skills (verbal and in writing)</li><li>Customer-focused, with strong interpersonal skills and a professional telephone manner.</li><li>Effective under pressure with strong prioritization and multitasking.</li><li>Ability to multi-task essential</li><li>Proactive, empathetic, and patient professional, with advanced problem[1]solving skills and strong capability in data-driven analysis</li><li>Focus on process improvement and collaboration.</li><li>ERP knowledge (preferably SAP) with advanced Excel.</li><li>Fleet Management: vendor coordination, contracts, KPIs.</li><li>Fleet tenders: data collection, evaluation, implementation.</li></ul><ul><li>Travel 10-20%</li></ul>

Customer Service Specialist

Intellectica is seeking a Business Advisor on behalf of its client, a dynamic and fast-growing provider of integrated telecommunications and energy solutions. With a long-standing strategic partnership with leading providers in telecommunications and energy, the company delivers tailored connectivity and electricity services to a diverse portfolio of retail and business clients. Based in Athens, Greece and reporting to the Sales Manager, the ideal candidate will join a dynamic Sales team and play a key role in driving new client acquisition and supporting the company’s outreach efforts across both B2B and B2C segments.Key activities and responsibilities of this role include:<ul><li>Develop and manage a portfolio of business clients, focusing on building long-term relationships and ensuring consistent delivery of telecom services</li><li>Identify and approach potential clients&nbsp;through structured field activity, including door-to-door outreach and targeted prospecting</li><li>Conduct needs assessments and present tailored mobile and internet solutions, highlighting service benefits, cost advantages, and alignment with client operations</li><li>Collaborate with the Account Manager, sharing field insights and contributing to the preparation of customized commercial proposals</li><li>Support the onboarding process, ensuring accurate documentation, coordination with internal departments, and timely activation of services</li><li>Monitor client satisfaction and usage trends, identifying opportunities for upselling or service optimization and escalating issues when necessary</li><li>Maintain detailed client records&nbsp;in the company’s CRM system, tracking interactions, service preferences, and follow-up actions</li><li>Stay informed on market developments and competitor offerings, maintaining a strong understanding of the company’s positioning and value proposition</li><li>Participating in regular team briefings and product training to stay aligned with service updates and sales strategy</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business, Marketing, or a related field</li><li>Minimum 1 year of experience in sales, ideally in telecom</li><li>Familiarity with direct sales techniques and client-facing roles</li><li>Familiarity with CRM systems and MS Office is considered an asset</li><li>Fluent in both English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills</li><li>Highly motivated and target driven</li><li>Exceptional presentation skills</li><li>Commercial awareness and strategic thinking</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Customer-centric mindset, with a strong focus on results</li><li>Adaptability and resilience in a dynamic sales environment</li></ul>The company offers:<ul><li>Performance-based bonus scheme</li><li>Mobile phone and laptop</li><li>Ongoing training and skill development programs</li><li>Career advancement opportunities</li><li>Supportive team culture and collaborative work environment</li><li>Work in a modern and evolving business setting</li></ul>

Business Advisor int-0397

To support our expanding merchant offering, we are scaling our Commerce Platform, which consists of two core products. Wolt Commerce Platform Products in a Nutshell<ul><li>Wolt Drive – A delivery-as-a-service solution (DaaS) enabling merchants to add fast, reliable last-mile delivery to their own ordering channels.</li><li>Wolt Storefront – A white-label online ordering platform that helps merchants create branded digital stores with seamless checkout and increased conversion.</li></ul>The Drive &amp; Storefront Account Specialist role focuses purely on acquiring new partners for both products - selling the value, closing the deals, and handing partners over to onboarding teams.What you’ll be doingAs Commerce Platform Sales Manager, your mission is clear: identify, pitch, and close new merchant partnerships for Wolt Drive and Wolt Storefront. You will build a strong pipeline, run a highly structured sales process, and secure high-quality, scalable partnerships.Day-to-day in this role you’ll:Own the full outbound sales cycle<ul><li>Systematically explore and prospect the market to uncover new partnership opportunities.</li><li>Initiate and lead outreach to restaurants, retailers, and e-commerce merchants across verticals.</li><li>Deliver compelling product pitches for both Drive and Storefront, tailored to merchant needs.</li><li>Negotiate commercial terms and close deals that drive sustainable growth.</li></ul>Manage a strong, disciplined pipeline<ul><li>Keep a structured pipeline with clear stages, next steps, and revenue potential.</li><li>Prioritize accounts based on strategic value, scalability, and readiness to adopt Commerce solutions.</li><li>Work toward monthly targets with precision and consistency.</li></ul>Craft winning sales materials<ul><li>Build and refine pitch decks, case studies, and proposals to support high-impact conversations.</li><li>Translate product capabilities into clear merchant value propositions.</li></ul>&nbsp;Collaborate with internal teams<ul><li>Coordinate with onboarding and operational teams to ensure a smooth handover after closing.</li><li>Share market insights with Product, Ops, and Support — without owning implementations or account management.</li></ul>Our humble expectationsYou’ll succeed in this role if you:<ul><li>Have 2–4 years of experience in sales, business development, field sales, retail partnerships, or similar roles.</li><li>Have a proven track record of closing deals and consistently hitting sales targets.</li><li>Are a natural hunter — proactive, persistent, and driven by pipeline momentum.</li><li>Possess excellent communication and pitching skills, with the ability to simplify complex solutions.</li><li>Use data to support negotiation and refine sales decisions.</li><li>Can adapt quickly in a fast-changing environment and maintain high ownership.</li><li>Have an interest in e-commerce, last-mile logistics, or digital retail solutions.</li><li>Are fluent in English (and local language when required).</li></ul>

Drive & Storefront Account Specialist

Description<ul><li>Responsible for the overall site sales forecast while running all operations at the&nbsp;site​.</li><li>Lead a team of sales managers to exceed client targets, achieve business goals, maintain&nbsp;compliant operations and deliver optimal customer&nbsp;experience.​</li><li>Oversee the performance of key sales functions, provide guidance and assistance in the&nbsp;execution of functional responsibilities, help set objectives and achieve established&nbsp;goals.&nbsp;​</li><li>Review, understand and&nbsp;take action&nbsp;regarding sales and productivity results on a weekly and&nbsp;monthly&nbsp;basis&nbsp;​</li><li>Develop best practice documentation procedures and internal communication processes across&nbsp;sales teams and people within site and partner with other regional site leaders to evolve&nbsp;playbooks for incubating, launching, and scaling business&nbsp;processes.​</li><li>Take full ownership and ensure operational excellence to improve all processes, identify&nbsp;process gaps or inefficiencies, and recommend solutions, and contribute to the implementation&nbsp;of those&nbsp;solutions​.</li><li>Identify and communicate local market needs and drive issues to resolution, minimizing impact of&nbsp;potential issues as they&nbsp;arise​.</li><li>Manage overall team sizing and growth in line with&nbsp;Concentrix&nbsp;commitments, while building a&nbsp;world-class talent&nbsp;pool​.Work closely with recruitment team to identify, interview &amp; on-board potential candidates. Develop and maintain process flow. Responsible for setting &amp; tracking sales targets &amp; KPI’s.</li><li>Own and drive all project related activities to achieve quarterly/yearly sales revenue.</li><li>Coach, train &amp; evaluate team leaders to monitor their teams’ daily &amp; weekly performance. Regular interaction with internal and client stakeholders to maintain rhythm of business. Weekly, Monthly, and Quarterly Business Review with client stakeholders to report performance, insights, outlook, and help wanted for current and future quarters. Prepare sales analysis, report and suggest improvements for internal &amp; external management.</li><li>Maintain CRM hygiene &amp; use it as a Single source of truth for forecasting, reporting &amp; analysis purposes. Plan &amp; execute incentive plans &amp; team activities within the allocated budget.</li><li>Maintain an open-communication culture for the team to share their ideas, challenges &amp; perceptions. Single point of contact for the field to advise on important matters for all program related activities on a regular basis. Responsible for providing new &amp; refresh trainings and retaining inside sales talent. Weekly call with reporting manager to understand and identify best practices to achieve set goals. Ability to understand the challenges within the assigned territory and create strategies to address them appropriately.</li></ul>Candidate Profile:<ul><li>Proven Experience of advertisement or digital marketing related sales or business development&nbsp;experience​</li><li>4+ years of program management experience with proven track record of successfully&nbsp;leading teams of 20+ people including 4+ Sales Managers. Familiarity with modern sales techniques and tools&nbsp;preferred.&nbsp;​</li><li>Strong interpersonal skills, excellent written and verbal (English) communications skills -&nbsp;ability to coach team to successfully drive sales over phone, email, video and modern&nbsp;demonstration&nbsp;tools​</li><li>Superior leadership skills with the ability to enable high performers to deliver and motivate&nbsp;under-performers to&nbsp;improve​</li><li>Experience, background and confidence to initiate and drive business strategy discussions&nbsp;with C-level executives and business decision makers around industry drivers and&nbsp;workloads​</li><li>Ability to identify the key aspects of a potential opportunity, nurture the opportunity to&nbsp;close, engage channel partners as needed and manage the customer relationship through&nbsp;success​</li><li>General knowledge of the advertisement industry, with the capacity to learn and retain knowledge&nbsp;about individual systems, processes, products and services quickly and&nbsp;accurately​</li><li>Works well in a diverse team and enjoys a dynamic and changing&nbsp;environment​</li><li>Achievement and success-driven personality, motivated by performance rewards for&nbsp;exceeding annual sales goals through strategic sales leadership and strong cross business&nbsp;collaboration​</li><li>Experience using Microsoft Office Suite applications Dynamics CRM or other CRM&nbsp;experience is a&nbsp;bonus​</li><li>Experience with the Microsoft Advertisement platform is a plus&nbsp;​</li><li>Bachelor's Degree or equivalent work experience&nbsp;required​</li></ul>

Executive Business to Business Sales Manager

The Head of Sales drives commercial performance, stabilises event operations, and builds a strong pipeline of qualified leads across all Scorpios locations. This role blends strategic sales &amp; events leadership with hands-on event execution, ensuring every guest experience aligns with the brand’s culture, values, and aesthetic standards. Acting as a cross-functional leader, the Head of Sales &amp; Events designs concepts, manages teams, and supports multiple verticals—including F&amp;B, wellness, and hospitality. This role requires a creative, non-traditional mindset to identify and expand commercial opportunities beyond conventional event spaces, transforming them into meaningful expressions of the Scorpios world. The Head of Sales &amp; Events establishes internal processes, trains and mentors local teams, serves as the central communication link between departments, and carries full revenue accountability—owning seasonal sales targets, driving performance, and leading lead generation, nurturing, and conversion efforts across all properties.Opportunities For All&nbsp;Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.ResponsibilitiesSales &amp; Lead Generation<ul><li>Develop and implement multi-location sales strategies to attract events, brand collaborations, wellness activations, retreats, partnerships, and F&amp;B experiences etc.</li><li>Build and maintain a strong lead pipeline through proactive outreach, networking, and strategic relationship management, including trade shows and industry events.</li><li>Manage client relationships from first contact through event execution, ensuring alignment with Scorpios’ brand values.</li><li>Guide teams to deliver personalized service while implementing effective sales strategies to maximize revenue.</li><li>Develop targeted outreach for key markets (EU, US, Middle East etc) and build relationships with agencies, planners, DMCs, and HNW networks.</li><li>Implement upsell and cross-sell initiatives across F&amp;B, hotel stays, wellness, and cultural programming.</li><li>Develop location-specific strategies aligned with market trends, ensuring local teams can execute effectively.</li></ul>Event Planning &amp; Execution<ul><li>Develop innovative concepts to drive sales activations and enhance engagement.</li><li>Oversee the full lifecycle of events, including planning, contracting, budgeting, logistics, and post-event evaluation.</li><li>Coordinate with all scorpios departments: F&amp;B, Operations, Music, PR/Marketing, and Guest Experience teams for seamless execution of the strategic sales and event plans.</li><li>Maintain consistency in event quality and brand presentation across all locations and scorpios properties.</li><li>Collaborate with third-party vendors to create a Scorpios vendor blueprint while ensuring operational alignment; in a global and local level.</li><li>Identify upsell opportunities during planning and execution to maximize revenue, for all scorpios locations.</li><li>Lead post-event commercial follow-up to secure repeat business and partnerships.</li></ul>Stabilisation &amp; Process Building<ul><li>Create templates, workflows, and communication flows to streamline processes.</li><li>Implement a CRM-driven strategy to track leads, client communication, follow-ups, and conversion metrics.</li></ul>Team and Training Development<ul><li>Train local teams on sales protocols, event standards, client communication, and brand ethos.</li><li>Mentor teams to ensure professionalism, storytelling, and service excellence.</li><li>Support onboarding on new members.</li></ul>Communication &amp; Cross-Functional Collaboration<ul><li>Serve as the communication bridge between departments involved in event creation and delivery.</li><li>Provide clear reporting on sales status, leads, contracts, and event outcomes.</li></ul>360° Lifestyle Brand Experience<ul><li>Create seamless multi-concept guest experiences across F&amp;B, Wellness and Hospitality.</li><li>Design bundled experience offerings to drive incremental revenue and increase average event value.</li></ul>Revenue &amp; Performance Management<ul><li>Own full event P&amp;L and ensure profitable execution.</li><li>Analyse sales performance and implement corrective strategies.</li><li>Monitor competitor pricing and market trends to adjust positioning and packages.</li><li>Collaborate with Finance on revenue forecasting and tracking.</li></ul>&nbsp;Rooms Commercial Strategy &amp; Performance<ul><li>Develop and execute room sales strategies for Scorpios hotel component.</li><li>Collaborate with Head of Hotels and Revenue teams on pricing, segmentation, and distribution channels.</li><li>Drive improvements in ADR, RevPAR, and occupancy across all openings and existing properties.</li><li>Identify commercial opportunities for peak periods, long stays, prepayment packages, and buyouts.</li></ul>Pre-Opening Sales<ul><li>Lead creation of sales materials (fact sheets, floor plans, rate cards, villa specifications, visual assets) in collaboration with Marketing team.</li><li>Lead creation of Sales Materials</li></ul>Distribution &amp; Agency Management<ul><li>Ensure Scorpios is accurately represented across GDS, the website, OTA-light channels, and agency platforms.</li><li>Manage relationships with luxury networks, DMCs, UHNW agencies, and travel advisors.</li></ul>Requirements&nbsp;<ul><li>Internal drive and willingness to work in a challenging, and fast-paced work environment</li><li>Sales-driven mindset with proven ability to convert leads into revenue</li><li>Strong negotiation skills, including pricing, contracting, and yield optimization</li><li>Strategic approach to sales planning, forecasting, and identifying new revenue streams.</li><li>Technical proficiency with CRM platforms (Salesforce, Revinate, HubSpot) and workflow tools (Asana)</li><li>Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team</li><li>High-achiever mindset with a sense of work perfectionism</li></ul>Benefits&nbsp;Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values diversity and is committed towards its employees.

Head of Sales

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development. </li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native fluency in Arabic</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, SMB | MENA

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development.</li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native in Norwegian language.</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, Mid-Market | Nordics

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development. </li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native in Norwegian language.</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, Enterprise | Nordics

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and French C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and French

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Italian C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Italian

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Spanish C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

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