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The Operations Director will play a pivotal role in driving performance, fostering operational excellence, and ensuring consistent service quality across all functions.Key activities and responsibilities of this role include:<ul><li>Lead the full spectrum of branch operations, including logistics coordination, client service, and team management</li><li>Contribute to the company’s strategic direction by identifying growth opportunities and operational improvements</li><li>Own the branch’s P&amp;L, budgeting, and cost control, ensuring profitability and financial discipline</li><li>Ensure seamless coordination between internal teams and external partners (e.g., subcontractors, carriers)</li><li>Monitor and improve operational KPIs such as delivery times, load optimization, and service accuracy</li><li>Manage and develop a cross-functional logistics team, including warehouse staff, planners, and drivers</li><li>Foster a culture of accountability, ownership, and continuous improvement</li><li>Act as the senior point of contact for strategic clients, ensuring responsiveness and relationship continuity</li><li>Resolve escalated issues with a hands-on, solution-oriented approach</li><li>Lead change initiatives to modernize systems, processes, and service delivery</li><li>Oversee the implementation and integration of logistics systems (e.g., routing software, WMS, ERP)</li><li>Ensure full compliance with transport regulations, safety standards, and internal policies</li><li>Proactively identify and mitigate operational risks, maintaining business continuity</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum 6 years of proven experience in a senior operations leadership role</li><li>Prior experience in freight forwarding or logistics sector is highly desirable</li><li>Demonstrated ability to manage end-to-end branch operations, including logistics, client service, and team leadership</li><li>Strong understanding of transport regulations, safety standards, and operational compliance</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP, WMS and CRM systems</li><li>Fluency in English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Operations Director int-0404

Global Consumer Care (GCC) is driving the delivery of best-in-class consumer care&nbsp;across JTI. We are passionate about our consumers and fully devoted to enhancing their experience at every stage of their journey — from the very first contact to becoming loyal users and true brand ambassadors.We are firmly committed to becoming the #1 organization in delivering superior consumer experience globally, working hand in hand with JTI markets to realize our shared Vision #1. To support this ambition, we are seeking experienced, consumer-centric, and highly motivated professionals to join our dynamic Global Consumer Care team based in Athens, Greece.&nbsp;Position:&nbsp;As Regional Consumer Care Manager for Western Europe, you will oversee market operations within our outsourced model, driving vendor performance to ensure the consistent delivery of best-in-class consumer care services. You will lead the development and delivery of high-quality training and knowledge management across the region. A key part of your role will be ensuring overall alignment with global initiatives whilst driving operational excellence. This highly collaborative position involves close partnership with vendors, local markets, HQ colleagues, and central functions.&nbsp;In this role, you will:&nbsp;<ul><li>Market Relationship: Support markets in building best-in-class consumer care operations tailored to local needs. Act as primary escalation points for local markets.</li><li>Vendor Management: Manage regional vendors, ensuring strong performance, inc. SLA &amp; KPI achievements for your allocated markets. Identify continuous improvement opportunities, create action plans and ensure follow up. Supporting the management of regional budgets, forecasting, and vendor invoicing.</li><li>Training and development: Designing, implementing, and evaluating all types of training programs (onboarding, new product launches, new initiatives, process improvements, continuous learning etc.) delivered by Vendors to improve advisors’ performance, often coordinating resources like facilitators, technology, and materials.</li><li>Training organization: Coordinating resources like facilitators, technology, and materials as required for the successful delivery of all training. Maintain and monitor relevant KPIs and metrics on training outcomes</li><li>Content curation: Organizing and structuring information to ensure content remains accurate, consistent, and up to date.</li><li>Strategy &amp; Analysis: Partner with the GCC HQ team to develop and enhance knowledge management and training strategies aligned with business goals, ensuring measurable impact and continuous improvement of all initiatives</li><li>Knowledge Management: Build and maintain systems to capture, organize, and share the organization’s knowledge assets — including knowledge bases and digital content — to support both advisors and consumers.</li><li>Continuous Improvement: Foster collaboration among markets and vendors by encouraging knowledge sharing and connection. Partner with the Global Consumer Care team to identify opportunities and translate them into actionable initiatives that enhance training and knowledge effectiveness.</li><li>Training &amp; Knowledge Champion: Prepare and deliver presentations on training and knowledge management initiatives to senior stakeholders and HQ leadership.</li><li>Travel: Travel within the Western European region to support local markets and operational partners, with occasional visits to JTI Headquarters in Geneva, Switzerland, and other hubs as required.</li></ul>&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Degree in Management, Business Administration, Marketing, or related field</li><li>Minimum 5+ years’ experience as a Consumer Care Training Manager / Knowledge Manager/Contact Center Manager or in a similar leadership role</li><li>Solid understanding of all aspects of Consumer Care operations in a multi-hub, outsourced environment</li><li>FMCG and/or Consumer Goods industry experience strongly preferred; tobacco and RRP category knowledge is a plus</li><li>Excellent organizational skills with the ability to manage and prioritize multiple initiatives simultaneously</li><li>Strong understanding of the latest training and knowledge management best practices, including techniques and technology landscape</li><li>Deep understanding of change management practices and techniques</li><li>Excellent influencing skills and experience of working with vendors and partners in the training/knowledge management area</li><li>Exceptional communication and collaboration skills, both one-on-one and in group settings, across all functions and levels of the organization</li><li>Proven ability to multi-task, adapt, and perform under pressure</li><li>Proficient in MS Office and consumer care systems/platforms (e.g., ServiceNow)</li><li>Fluent English (written and spoken); additional languages are an advantage</li></ul>&nbsp;&nbsp;What to expect:&nbsp;&nbsp;Expect growth opportunities, training, good compensation package, social security package. For more details on local policies, speak with the Talent Advisor.

Regional Consumer Care Manager Knowledge and Training (Western Europe)

Intellectica is recruiting a&nbsp;Head of Technology (News Website)&nbsp;on behalf of its client, a leading digital media organization in Greece renowned for its comprehensive news coverage and influential presence in the online journalism landscape. With a legacy of delivering timely and reliable information across various domains – including politics, economy, sports, culture, and technology – the company continues to shape public discourse and inform a broad audience. As part of its commitment to digital innovation and excellence, the organization seeks a dynamic and experienced Head of Technology to drive the evolution of its digital platforms and lead a team of cross-functional developers. This pivotal role reports directly to the Chief Executive Officer and is based in Athens, Greece.Key activities and responsibilities of this role include:<ul><li>Overseeing the end-to-end technological operations of the company’s digital platforms, ensuring optimal performance, scalability, and security</li><li>Leading and mentoring a multidisciplinary team of cross-functional developers, fostering a culture of innovation, collaboration, and continuous improvement</li><li>Developing and implementing a comprehensive technology strategy aligned with the organization’s editorial and business objectives</li><li>Evaluating and integrating emerging technologies to enhance user experience, content delivery, and operational efficiency</li><li>Collaborating with the editorial, marketing, and product teams to support content management, audience engagement, and monetization initiatives</li><li>Ensuring compliance with industry standards and best practices in web &amp; app development, data protection, and cybersecurity</li><li>Managing relationships with external vendors and technology partners, negotiating contracts and overseeing service delivery</li><li>Monitoring and analyzing key performance indicators to inform decision-making and drive continuous improvement</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Management &amp; Information Technology, or a related field</li><li>Master’s degree (MBA, Management &amp; Information Technology, or a related field) is highly preferred</li><li>Minimum of 8 years of experience in web development and technology management, with at least 3 years in a leadership role</li><li>Work experience from the digital media sector is considered a strong plus</li><li>Proven track record of managing complex digital projects and leading technical teams in a fast-paced environment</li><li>Extensive knowledge of front-end and back-end development, including proficiency in HTML, CSS, JavaScript, and PHP</li><li>Experience with content management systems (CMS), particularly WordPress, and familiarity with SEO best practices</li><li>Strong understanding of web analytics tools, such as Google Analytics, and their application in driving business insights</li><li>Familiarity with cloud services, hosting environments, and content delivery networks (CDNs)</li><li>Fluency in Greek and proficiency in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with a vision for technological innovation</li><li>Effective communicator and collaborator across diverse teams</li><li>Decisive leader with strong organizational skills</li><li>Adaptable to evolving technologies and market trends</li><li>Committed to excellence and continuous learning</li><li>Analytical problem-solver with a data-driven mindset</li></ul>

Head of Technology
int-0322

Intellectica is recruiting an Operations Coordinator on behalf of its client, a leading medical aesthetics and regenerative medicine group headquartered in Glyfada, operating under an on-site work model. The company is renowned for its innovative treatments, clinical excellence, and commitment to enhancing natural beauty and well-being. Based in Glyfada, Attica, this role reports directly to the CEO and plays a central role in the organization, coordination, and optimization of the clinic’s operations, ensuring efficient day-to-day performance and sustainable long-term growth.Key activities and responsibilities of this role include:<ul><li>Ensure day-to-day operational efficiency and optimization of the clinic’s operations</li><li>Manage procurement, warehouse, and inventory operations, including stock counts, variance control, and quantitative and qualitative receipt of materials</li><li>Oversee supplier orders and pricing, supporting smooth supply flow and timely availability of materials</li><li>Coordinate and oversee internal and external stakeholders regarding the availability and management of equipment across office and storage areas</li><li>Maintain accurate and up-to-date records related to maintenance activities, service history, and external partner performance</li><li>Coordinate with external IT vendors to resolve technical issues and support ongoing operational needs</li><li>Prepare monthly performance reports tracking key business and operational indicators</li><li>Contribute to budgeting processes and ensure accurate maintenance of procedural records</li><li>Oversee office management activities and coordinate the business calendar</li><li>Collaborate on process improvements and SOP implementation to enhance workflow and compliance</li><li>Participate in HR-related tasks, such as onboarding and training of front desk staff when required</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business Administration, Economics, or a related field</li><li>A minimum of 5 years of professional experience in operations, administration or coordination roles, ideally within a small to medium-sized business environment</li><li>Excellent knowledge of ERP and CRM systems; experience with SAP will be considered an asset</li><li>Proficiency in Microsoft Office applications, such as Outlook, Excel, Word</li><li>Fluent in Greek with professional-level English communication skills</li></ul>Core competencies of a successful candidate:<ul><li>Detail-oriented and structured thinker</li><li>Leadership capability, defining priorities and driving effective execution</li><li>Discreet, ethical, and trustworthy</li><li>Solution-driven with a process mindset and strong organizational skills</li><li>Able to communicate clearly across teams</li><li>Proactive, reliable, and hands-on</li></ul>Apply Now

Operations Coordinator int-0458

Intellectica is recruiting a&nbsp;General Manager – Integrator&nbsp;on behalf of a dynamic and fast-growing media agency in Greece with a reputation for innovation, excellence, and agility. With a strong foothold in integrated media services, the company is driven by a commitment to impactful storytelling, data-informed strategy, and operational excellence. The agency’s mission is to create a cohesive, high-performing organizational culture that blends creativity with strong execution. To lead this ambitious evolution, it is seeking a General Manager (Integrator) to oversee day-to-day operations and align cross-functional teams under a shared strategic vision. Based in Attiki, Greece, this executive role reports directly to the Chairman and the Board of Directors.Key activities and responsibilities of this role include:<ul><li>Leading, managing, and overseeing the daily operations and execution of the company’s strategic plans</li><li>Acting as the right hand of the Chairman, ensuring seamless alignment between strategy and operations</li><li>Driving cross-functional collaboration and ensuring interdepartmental integration across all major functions</li><li>Owning and managing company-wide KPIs, budgeting processes, and P&amp;L accountability</li><li>Leading performance and talent management efforts, including direct oversight of department heads</li><li>Championing a positive workplace culture that reinforces engagement, performance, and accountability</li><li>Facilitating weekly management meetings and quarterly goal reviews, ensuring visibility and alignment</li><li>Ensuring company-wide adherence to core processes and operational systems.</li><li>Mentoring senior leaders and providing coaching to elevate talent and leadership effectiveness</li><li>Managing special and strategic projects, ensuring on-time and high-impact delivery</li><li>Serving as the lead integrator of communication between the executive and operational teams</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business, Engineering, Marketing &amp; Comms or related field; MSc degree and/or MBA preferred</li><li>Proven experience as a General Manager, Managing Director, or COO, preferably within a high-paced media, advertising, or tech-driven environment.</li><li>Demonstrated success in managing large teams (35+ people) across multiple departments</li><li>Track record in business plan execution, with deep understanding of P&amp;L, KPI analysis, and action plan development</li><li>Strong commercial mindset and background in sales or business development, with talent development focus</li><li>Excellent decision-making under pressure, with the ability to act swiftly and independently</li><li>Exposure to structured environments or multinational companies with mature process frameworks</li><li>Experience coordinating complex, multi-stakeholder projects with multiple priorities</li><li>Proficiency in Microsoft Office</li><li>Fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strategic, fast-thinking, and results-driven</li><li>Outstanding communicator and integrator</li><li>High emotional intelligence and people-development focus</li><li>Agile, decisive, and solutions-oriented</li><li>Strong meeting facilitation and alignment skills</li><li>Committed, authentic, and a true team player</li><li>Customer-first mentality</li></ul>

General Manager int-0350

At Wolt, we're on a mission to deliver exceptional service experiences globally. Our Global Workforce Management (WFM) team is at the heart of this mission, ensuring we can meet customer needs swiftly and efficiently, no matter where they are. We're looking for a Global Intraday Lead to join our team and drive a unified, global approach to real-time WFM across more than 30 countries.In this high-impact role, you'll be instrumental in shaping how we monitor, manage, and react in real-time. You'll coordinate with over 120 shift leads, establishing standardized processes, tools, and playbooks to maximize service levels and ensure we can recover quickly from any unexpected incidents. Your work will be critical to our success, and you'll collaborate closely with regional WFM leads, global planning teams, and real-time coordinators. You'll also be supported by a robust analytics and product team, ensuring you have the tools and insights you need to succeed.What you’ll be doingDay-to-day in this role you’ll:<ul><li>Monitor and manage real-time performance across 30+ countries to ensure service levels are consistently met</li><li>Act as the primary escalation point for real-time issues requiring global oversight</li><li>Develop and maintain global intraday playbooks, including standardised alerts, thresholds, queue priority strategies, and prescriptive actions</li><li>Define and implement weekly planning frameworks and daily monitoring protocols.</li><li>Create and maintain incident management playbooks to guide speedy responses to outages, service disruptions, and other crises</li><li>Define escalation protocols and provide real-time support to mitigate and recover from incidents</li><li>Train and mentor shift leads and intraday coordinators on best practices and new methodologies</li><li>Conduct intraday governance sessions to review performance and drive continuous improvement</li><li>Partner with analytics and product teams to ensure dashboards, live monitoring tools, and reporting systems support desired outcomes</li><li>Establish governance frameworks, ensuring alignment across regions and consistent execution</li><li>Leverage data to drive decisions and identify trends, opportunities, and areas of improvement</li><li>Establish feedback mechanisms to ensure key real-time observations are integrated into scheduling and planning processes, addressing root causes and solving problems upstream</li><li>Set up observation and coordination mechanisms to enhance teamwork and operational consistency</li></ul>Our humble expectations<ul><li>Extensive experience in workforce management, particularly in intraday or real-time operations at a global scale</li><li>Strong leadership skills with a proven ability to influence and align diverse teams across multiple regions</li><li>Strategic thinker with a deep understanding of WFM tools, metrics, and methodologies</li><li>Excellent problem-solving skills, especially in high-pressure situations</li><li>Data-driven approach with proficiency in BI tools, dashboards, and reporting systems</li><li>Fluency in English</li><li>Outstanding communication and stakeholder management skills</li></ul>

Workforce Management Global Intraday Lead

We are actively looking to recruit the most motivated individuals who bring curiosity, a strong academic foundation, and a desire to pursue a career in Business Consulting and contribute toimpactful projects in Greece and abroad. As a Supply Chain &amp; Operations Consultant, you will collaborate with experienced professionals and contribute to projects that span various industries, building valued relationships with external clients and internal peers by applying your academic background, a consulting mindset and personal skills to deliver meaningful results. At the same time, you will have the opportunity to develop and grow through hands-on experience on a variety of engagements across multiple geographies, working on clients’ sites and EY offices.&nbsp;&nbsp;Your key responsibilities&nbsp;&nbsp;&nbsp;As a Supply Chain &amp; Operations Consultant, you will take part in demanding projects with local, regional and global reach, and you will:&nbsp;<ul><li>Assist in data collection and validation, and perform data analyses applying state of the art AI tools to identify gaps and improvement opportunities to achieve operational excellence, increased resilience and sustainability performance&nbsp;</li></ul><ul><li>Take part in client meetings and interview client stakeholders to understand their business requirements and strategic objectives.&nbsp;</li></ul><ul><li>Document business requirements, develop process flows and design / redesign processes using AI technologies, across logistics &amp; fulfilment, manufacturing, planning and procurement domains, frequently as part of cross-functional EY teams.&nbsp;</li></ul><ul><li>Gather &amp; analyze benchmarks and leading practices from Global &amp; Regional sources of EY network and contribute in defining clients’ future state performance targets.&nbsp;&nbsp;</li></ul><ul><li>Support in the development, design and modeling of innovative future state scenarios for clients’ operations, collaborating with an extended eco-system of internal and external partners.&nbsp;</li></ul><ul><li>Support clients’ in implementing new supply chain strategies, operating models and processes, frequently working on clients’ offices and sites as part of joint EY and client’s teams.&nbsp;</li></ul>&nbsp;Skills and attributes for success&nbsp;&nbsp;&nbsp;<ul><li>Problem solving and critical thinking skills.&nbsp;</li></ul><ul><li>Strong attention to detail with a logical and methodical approach.&nbsp;</li></ul><ul><li>Exceptional organizational and time management skills with the ability to prioritize and complete multiple complex projects under tight deadlines.&nbsp;</li></ul><ul><li>Excellent interpersonal skills and ability to work effectively within a diverse and global team.&nbsp;</li></ul><ul><li>Ability to develop presentations that are clear and of high-quality, translating EY consulting services into meaningful and impactful valued propositions for clients.&nbsp;</li></ul><ul><li>Curiosity and eagerness to learn and apply new technologies and methodologies, staying abreast of the latest developments in emerging AI technologies.&nbsp;</li></ul><ul><li>A passion and motivation to interact with clients and provide them with high quality service.&nbsp;&nbsp;</li></ul><ul><li>A client-service mindset.&nbsp;</li></ul><ul><li>Self-motivation and a proactive attitude toward personal and professional development in Consulting.&nbsp;</li></ul>&nbsp;What we look for&nbsp;<ul><li>Excellent academic background, including a Bachelor and / or Master’s degree in STEM or Business domains, ideally with a specialization in Supply Chain &amp; Operations Management.&nbsp;&nbsp;</li></ul><ul><li>Knowledge of business analysis tools and techniques, for modelling, design or simulation, ideally with relevant certifications&nbsp;&nbsp;</li></ul><ul><li>Advanced proficiency in MS Office applications with relevant trainings, certifications or practical proof of expertise.&nbsp;&nbsp;</li></ul><ul><li>Knowledge, and ideally certification, in using Copilot and / or other GenAI tools will be consider as a strong asset.&nbsp;</li></ul><ul><li>Excellent written and spoken English required; Strong skills in German, Swedish, Norwegian, Danish, or Spanish are a plus.&nbsp;</li><li>Working experience (up to 5 years) in Management Consulting or in business analysis roles in a corporate environment within supply chain &amp; operations management will be considered as a plus.&nbsp;</li></ul>&nbsp;What’s most important is that you’re dedicated to working with your colleagues as part of a high-performing team. You’ll need to demonstrate enthusiasm, high motivation and passion to develop fast in a multinational working environment. You’ll need to thrive in picking up new skills and talents as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential. If you’ve got the right combination of technical knowledge and communication skills, this role is for you.&nbsp;&nbsp;&nbsp;Ideally you ‘ll also have&nbsp;<ul><li>Business Intelligence Tools (PowerBI, TIBCO Spotfire, Tableau or any other relevant tools)&nbsp;</li></ul><ul><li>Network Design tools (e.g. Coupa Supply Chain Guru/ Llamasoft, AnyLogic/Anylogistix or any other relevant tools)&nbsp;&nbsp;</li></ul><ul><li>Logistics design, simulation and modelling tools (e.g., AutoCAD, , FlexSim, Simio).&nbsp;</li></ul><ul><li>Logistics &amp; Fulfilment tools (e.g, WMS, TMS, YMS)&nbsp;</li></ul><ul><li>Supply chain tools to enable transformation in IBP/S&amp;OP, Demand &amp; Supply, Inventory Management, Category Management, Strategic Sourcing or Operational Procurement processes.&nbsp;</li></ul>&nbsp;&nbsp;What we offer you  &nbsp;Ability to Shape your Future with Confidence by:&nbsp;<ul><li>Developing your professional growth:&nbsp;</li></ul><ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.&nbsp;</li></ul><ul><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.&nbsp;</li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.&nbsp;</li></ul><ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.&nbsp;</li></ul><ul><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.&nbsp;</li></ul><ul><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.&nbsp;</li></ul><ul><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).&nbsp;</li></ul><ul><li>Fueling an inclusive culture: We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.&nbsp;</li></ul>&nbsp;

Supply Chain & Operations Consultant

<h2>Business Development Officer (Working Abroad)</h2>Limassol / AthensBusiness Development – Business Development /Full-time /HybridApply for this jobBusiness Development Officer&nbsp; Start Your Global Career in Business Development 🌍✈️&nbsp; The Role:&nbsp; Are you an early-career professional looking for an exciting start in the world of business development? Do you want to launch your career in a dynamic, fast-paced industry while living abroad and experiencing new cultures?&nbsp; We’re looking for a driven, energetic, and goal-oriented individual to join our team as a Business Development Officer. This is more than just a job—it’s your chance to build an international career, expand your professional network, and gain hands-on experience in the financial services industry.&nbsp;<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Contribute to the implementation of the company’s market penetration and expansion strategy</li><li>Keep abreast of the latest developments, products, marketing updates and relevant terms and conditions while positively communicating them to the target group</li><li>Keep up-to-date with the market competition and industry related news</li><li>Ensure that a high level of service is provided and client enquiries are dealt with attentively</li><li>Undertake qualitative analysis on statistics to draw useful conclusions for the development of the business</li><li>Perform market data analysis and reporting</li><li>Provide suggestions on system enhancements</li><li>Ensure compliance with the company’s legal guidelines and compliance procedures</li><li>Always act in the best interest of the company and co-operate with the rest of the team to contribute efficiently towards growth and development of the business</li><li>Contribute to team effort by reaching targets and cooperate effectively with other departments as necessary</li><li>Supervise, monitor and coach the local team</li><li>Spend significant time travelling abroad (up to 10 months per year)</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>Completed Bachelor's Degree in any business-related field&nbsp;</li><li>At least 1 year of relevant experience in a similar role&nbsp;</li><li>Experience within the financial services industry will be considered an advantage</li><li>Fluent knowledge of English and Greek, both orally and written.</li><li>Dynamic, innovative, and target-oriented</li><li>Outstanding communication and interpersonal skills</li><li>Reliable, with integrity of character and strong business acumen</li><li>Very good people management skills</li><li>Very good computer literacy&nbsp;</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward</li><li>Private health insurance</li><li>Corporate pension</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Bring It to Life – Role-Specific Take-Home Task</li><li>Get Closer – Second Interview with the Future Team</li></ul>All applications will be treated with strict confidentiality! Apply for this job

Business Development Officer (Working Abroad)

What Impact will you make?Are you looking for an&nbsp;opportunity&nbsp;in&nbsp;Thessaloniki&nbsp;that offers you a&nbsp;hybrid working model?Are you ready to work on&nbsp;large scale&nbsp;projects for industry-leading clients&nbsp;around the world and elevate your&nbsp;career&nbsp;to an&nbsp;international level?If so, check below for more info about this career&nbsp;opportunity!You bring passion, we bring opportunities!#YourOpportunityDeloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its&nbsp;Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina&nbsp;- which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape.Deloitte is an ideal working environment for&nbsp;both young and senior professionals&nbsp;who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team.We are currently looking for ambitious team-players to join our dynamic and highly motivating team in&nbsp;Thessaloniki.#YourServiceLineStrategy, Risk &amp; Transactions (SR&amp;T) AdvisoryStrategy, Risk &amp; Transactions (SR&amp;T) is an end-to-end strategic advisory practice, enabling our C-suite clients to make informed, robust decisions and strategic choices. It integrates the full scale of Deloitte's M&amp;A capabilities, consolidates Climate &amp; Sustainability advisory capabilities, and tightens the connection between strategy development and risk management to assist clients with navigating uncertainty and change.#AboutYourTeamThe Sustainability team is a key department with an ambitious plan in terms of growth, innovation, talent management and market recognition.You will be part of a dynamic team that takes a practical and business-focused approach to helping companies integrate sustainability into their strategy and operations as a way to improve business continuity, build brand value, and enhance risk resilience with the goal of supporting business growth and mitigating environmental footprints. Our professionals work with companies to evaluate and develop sustainable strategies that can help drive toward near-term and long-term results, and support companies in the implementation of such strategies.Our talented professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity.#AboutYourRoleAs a&nbsp;Consultant, you will play a pivotal role in supporting our clients in identifying, assessing, and managing risks that may impact their business objectives. This role offers a unique opportunity to work on diverse projects, collaborating with cross-functional teams and leveraging your expertise to deliver value-added insights.At the crossroads of Sustainability, Finance and Technology, we are looking for ambitious, sustainability oriented, technology proficient team players to join our growing team in our offices in Thessaloniki. As&nbsp;Sustainability Consultant&nbsp;you will:<ul><li>Join a dynamic team, passionate about helping our clients' sustainability organization</li><li>Work in a collaborative team environment to analyze issues and address client challenges</li><li>Be trained and coached to develop your knowledge and skills, management and business development capabilities</li><li>Develop specialized ESG technology implementation expertise and build a reputation as a business advisor</li><li>Contribute to firm initiatives by supporting the development of proposals, thought leadership, market facing initiatives and recruitment</li></ul>You will drive our client’s operations to the next level through:<ul><li>Defining the IT architecture and systems’ strategy for the selection of new corporate sustainability reporting software</li><li>Blueprinting the sustainability processes, internal controls and implementing new sustainability technology/software (focused on Watershed and Workiva) and processes</li><li>Engaging with client teams to identify gaps and inconsistencies in data points, to ensure their contributions align with ESRS requirements</li><li>Process data and perform a set of checks and balances to identify missing or incomplete data, ensure accuracy and consistency</li><li>Using Watershed, measuring the company's carbon footprint, which involves the collection and preparation of activity data, accurate mapping to the relevant Greenhouse Gas (GHG) categories, and thorough reporting of the company's emissions.</li><li>Using Workiva, executing double materiality and creating the CSRD Reporting</li><li>Operating in the sustainability consolidation and reporting department of our clients</li><li>Improving the corporate sustainability, financial and non-financial performance management and reporting cycles</li></ul>#OurRequirementsAre you technology-savvy but passionate about sustainability? Or are you currently involved in sustainability but have an appetite for technology? Do you have a healthy ambition to collaborate on achieving our goals together in combination with a forward-thinking mindset? Deloitte can match your aspirations!What are the&nbsp;must have’s&nbsp;to excel in this role?University degree ideally in economics, computer science, engineering, or a technically oriented field or equally by experience<ul><li>1-3 years of applied working experience, ideally in Consulting services advising clients with regards to sustainability or software deployment/configuration/integration</li><li>Knowledge of&nbsp;deployment and integration of sustainability reporting platforms&nbsp;such as Watershed, Workiva, Sweep, Sphera, SAP, Envizi, Enablon… or other ESG technology</li><li>You have an affinity with technology and are familiar with analytics tools and techniques (e.g. PowerBI and other visualization tools), as well as the developments and trends in automation</li><li>Experience in the fields of&nbsp;ESG standards and frameworks&nbsp;(CSRD/ESRS, EU Taxonomy, GRI, TCFD, GHG, and SBTi)</li><li>Hands-on person, result-oriented and quality-driven and you have outstanding analytical skills (i.e. at ease with data sourcing, collection, validation, transformation and reporting)</li><li>Team player that is pro-active and can work independently. Proven experience in managing teams is a plus.</li><li>Your approach is client and result oriented and you have excellent social, communication and presentation skills, with an agile mindset to adapt quickly to a new environment</li><li>Professional proficiency in&nbsp;English</li></ul>If you're ready to take your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, both in Greece and abroad, you're ready for Deloitte!#WhatWeOfferAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:🏠 Modern hybrid workplace, characterized by flexibility and Smart Working⚖ Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)🌍 Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.📚 Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends🚀 Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust? Diverse culture and active communities that enable you to bring yourself to work🎉 Team Building and Corporate Social Responsibility Activities🏃 A buddy to support you with your onboarding🌴 Extra days of annual leave⚕ Private medical health insurance plan💳 Ticket restaurant card? Exclusive Discounts to several retail providers, restaurants and others📱 Mobile phone🍏 Fresh fruits and unlimited coffee everyday at our officesPlease note that all the well-being benefits mentioned above are subject to annual review.About Deloitte#OurServicesDeloitte offers integrated services that include Audit &amp; Assurance, Tax and Legal, Strategy-Risk &amp; Transactions Advisory, and Technology &amp; Transformation. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.#OurPurposeWe are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent.#OurValuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture.#OurTalentExperienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network ofmember firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms. Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 460,300 people make an impact that matters at www.deloitte.com. This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2025 For more information contact Deloitte Central Mediterranean.

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