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Our support operations are at the core of delivering exceptional customer service, and we need a dedicated professional to manage our regional content efforts. As a Regional Content Manager, you will be responsible for managing the regional content team, tracking content-related KPIs, and collaborating with global and the other regional teams to identify and implement improvement opportunities. You will also play a key role in rolling out global projects, defining and validating local initiatives, and ensuring feedback flows seamlessly between local and global teams.We also welcome applications from other countries in the South region; Albania, Azerbaijan, Cyprus, Georgia, Malta, Kazakhstan and Uzbekistan!Essential Duties and ResponsibilitiesTeam Leadership and Management:<ul><li>Lead and manage the regional Content team, fostering a culture of collaboration, innovation, and continuous improvement.</li><li>Develop and mentor team members, ensuring they have the tools and guidance needed to excel in their roles.</li><li>Scheduling of part-time team members in our internal scheduling tool.</li></ul>Strategic Content Management:<ul><li>Track and analyze content-related local KPIs, using data to inform decision-making and drive continuous improvement across the region.</li><li>Collaborate with Global and other Regional Content Managers to identify improvement opportunities and define strategic regional projects.</li><li>Define and validate local initiatives, ensuring they align with regional and global objectives, and follow up on rollout and impact.</li><li>Identify and implement improvement needs for our internal knowledge base</li></ul>Project Implementation and Rollout:<ul><li>Lead the rollout of global projects and initiatives within your region, ensuring timely and effective execution.</li><li>Roll out global changes to local teams, providing clear communication and support to ensure smooth transitions.</li><li>Share local feedback and requests with Global teams, advocating for the needs of your region and ensuring alignment with global strategies.</li></ul>Stakeholder Collaboration:<ul><li>Work closely with internal stakeholders, including the Global Support Team and Country Support teams, to ensure alignment with core customer experience strategies.</li><li>Engage with cross-functional teams to drive regional content projects, balancing local needs with global priorities.</li></ul>Skills and Competencies<ul><li>Regional Content Leadership: Strong ability to lead and develop a regional content team, fostering collaboration and a focus on continuous improvement in line with regional and global goals.</li><li>Strategic Content Management: Skilled in tracking and analyzing regional content KPIs to drive informed decision-making and identify opportunities for improvement.</li><li>Project Management: Experienced in rolling out global content projects at a regional level, ensuring timely, organized execution and smooth adaptation to local needs.</li><li>Knowledge Base Optimization: Proficient in identifying gaps and implementing improvements in internal knowledge bases to enhance accessibility and relevance for support teams.</li><li>Analytical &amp; Data-Driven: Comfortable using data to track performance, assess content effectiveness, and make informed recommendations for regional improvements.</li><li>Ownership &amp; Accountability: Takes responsibility for the quality and impact of regional content, ensuring alignment with broader organizational goals.</li><li>Regional Advocate: Acts as a strong advocate for regional needs within global content discussions, ensuring local perspectives are represented and valued.</li></ul>

Regional Content Manager

As a Systems Engineer you will be placed in the Bank’s IT Infrastructure &amp; Operations and you will be responsible for administering Microsoft Servers. The position will also assist in setting up, configuring, administering and recovering systems effectively and efficiently, communicating with team members and business stakeholders, and meeting very strict SLA’s. This position will also participate in Windows Clustering design and have the responsibility for implementing any configuration. The ideal candidate will be self-motivated with strong problem solving, analytical and communication skills, and the ability to prioritize, meet deadlines, and work both independently and in a team environment.What you will be doing&nbsp;<ul><li>Keep the systems up to date regarding any security, vulnerability and risk framework of the organization.</li><li>Monitor the performance and availability of the systems and perform capacity planning.</li><li>Interacts with other team members and cross-IT staff on support and project activitie</li></ul> What you need to have&nbsp;<ul><li>A Bachelor’s degree in Information Technology, Computer Science or any other relevant technical-oriented field.</li><li>At least three (3) years of relevant experience as a System administrator.</li><li>Excellent skills in MS Windows Server operating systems, scripting and system automation (PowerShell etc.).</li><li>Ability to communicate technical information clearly and concisely to senior level technical staff, engineers or vendors during troubleshooting or escalations.</li><li>Experience in Microsoft Windows Systems Administration and&nbsp;Microsoft IIS.</li><li>Experience in DevOps Essentials.</li></ul>&nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; •&nbsp;&nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. •&nbsp;&nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. •&nbsp;&nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. •&nbsp;&nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. •&nbsp;&nbsp; &nbsp;Flexible working options. •&nbsp;&nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Systems Engineer

Τα Mikel είναι οι άνθρωποί μας. Με το χαμόγελο, την άρτια εκπαίδευση και τη θετική διάθεσή τους, οι συνεργάτες μας μεταφέρουν τη φιλοσοφία, τις αρχές και τις αξίες της Mikel Coffee, δημιουργώντας τις προϋποθέσεις για ένα ζεστό και φιλόξενο περιβάλλον, που είναι ανοιχτό σε όλους τους ανθρώπους και όλες τις ιδέες. Αν βλέπεις ότι θα μπορούσες να γίνεις μέλος αυτής της ομάδας, θα χαρούμε να σε γνωρίσουμε!Προφίλ Ιδανικού Υποψηφίου<ul><li>Ευχάριστη προσωπικότητα</li><li>Μεθοδικότητα, ευχέρεια επικοινωνίας και ομαδικό πνεύμα εργασίας</li><li>Υπευθυνότητα και συνέπεια</li><li>Η προϋπηρεσία στον χώρο της μαζικής εστίασης θα εκτιμηθεί</li></ul>Η εταιρία προσφέρει:<ul><li>σύγχρονη και συνεχή εκπαίδευση</li><li>ευκαιρίες επαγγελματικής εξέλιξης εντός του οργανισμού</li><li>ευχάριστο και νεανικό περιβάλλον</li><li>πλήρες πακέτο αποδοχών&nbsp;</li></ul>

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regional content manager

Wolt Greece

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