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Turn data into information, information into insight, and insight into business decisions.Essential Duties and Responsibilities:<ul><li>Gather and analyze data from various sources to identify trends and patterns.</li><li>Design, develop and maintain dashboards and reports using Power BI.</li><li>Conduct statistical analysis to identify areas for improvement and optimization.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Collaborate with cross-functional teams to understand their data needs and provide analytical support.</li><li>Develop and implement data quality control measures to ensure accuracy and consistency.</li><li>Build and maintain data models and databases.</li><li>Automate data collection and reporting processes.</li><li>Support the development and implementation of predictive models</li><li>Provide training and support to business users on Power BI tools and functionalities</li></ul>Qualifications:<ul><li>Degree in Data Science, Finance, Computer Science, Engineering and other related fields</li><li>Proven experience in data analysis and reporting.</li><li>Expertise in BI and data visualization tools (eg. Power BI)</li><li>Proficiency in SQL, Excel / Spreadsheets for data gathering, analytics and modeling</li><li>Knowledge of statistical analysis and data mining techniques.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and presentation skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong initiative and ability to manage multiple projects, work under pressure and meet strict deadlines</li><li>Previous experience in a sales environment, preferably gained in the retail sector</li><li>Fluency in English.</li></ul>We offer:<ul><li>Career Growth: We invest in your professional development with continuous learning opportunities, mentorship programs, and clear career progression paths.</li><li>Comprehensive Benefits: We offer competitive compensation package, Bonus plan, health insurance, and other benefits to support your well-being.</li><li>Generous employee discounts in all Fourlis concepts – INTERSPORT, IKEA, Foot Locker</li><li>Inclusive Environment: We celebrate diversity and are dedicated to creating an inclusive environment where everyone feels welcome and respected.</li><li>Work from-home flexible policy</li><li>We'd love to hear from you if you are a highly motivated and results-oriented individual with passion.</li></ul>Apply now and join us in shaping the beginning of a New Era!

Data Analyst

We are looking for a highly skilled and experienced Technical Lead Azure Engineer with significant technical skills in Azure and business acumen to join our team in Coca-Cola Hellenic Digital &amp; Technology Platform Services (DTPS) and be part of the BI Reporting team.&nbsp;You will have the opportunity to contribute to the strategy, design and development of our Enterprise and Operational Reporting, providing insights and supporting decision making for end users. The role involves significant collaboration with business and IT teams, opportunity to integrate &amp; transform data from various data systems into structures that are suitable for building analytical solutions, design, develop and implement Azure-based solutions connecting certified and validated data sources to Power BI front-end visualizations and creating a single source of truth for reporting in CCH.YOUR NEW KEY RESPONSIBILITIES:• Lead the development teams in designing, developing, and implementing software solutions• Support teams of Senior &amp; Junior Developers across multiple development teams and take responsibility for Engineering capabilities within teams• Make key technical decisions and set guidelines for coding standards and practices to be followed by the development team• Collaborate closely with Enterprise &amp; Platform Architects to ensure designs align with the overall architectural vision• Monitor, evaluate, and ensure the high quality of code by conducting code reviews and integrating best practices• Troubleshoot and resolve complex technical issues that the development team encounters• Mentor and support Senior &amp; Junior Developers and other team members, fostering a culture of continuous improvement• Stay updated with emerging technologies and industry trends to incorporate into projects where applicable• Facilitate communication between team members and other stakeholders to ensure project alignment and clear understanding of objectives• Manage and prioritize project tasks and milestones in collaboration with product managers &amp; delivery managersARE THESE YOUR SECRET INGREDIENTS?• Hands-on experience with MS Power BI, MS PowerApps, MS Azure Data Factory, MS Azure Data Lake Store, SQL Database (T-SQL), DAX &amp; Power Query M (5+ years on the Microsoft stack or similar)• Expert level knowledge of SQL is a minimum requirement for the job (5+ years of practical/hands-on experience)• Strong programming skills in languages such as C#, Python, Scala or Java (5+ years of practical experience in industry in at least one of them)• Strong analytical &amp; problem-solving abilities, as well as good communication skills are a must have for the role• Strong hands-on coaching skills to guide, mentor and support the delivery team of various data engineers is needed• Proven track record of implementing &amp; developing proof-of-concept (POC) backend solutions &amp; summarizing results for senior management• Expert knowledge with cloud platforms (Azure, Google Cloud Storage, Amazon); preferably Microsoft Azure in combination with Databricks– with a focus on data warehousing &amp; backend development• Experience with big data architectures and large data volumes technologies (partitioned tables with billions of records, files with hundreds of GBs)• Familiarity with big data technologies such as Hadoop or Spark as well as strong knowledge with data manipulation frameworks such as PySpark• Experience in DevOps &amp; MLOps is of advantage to foster the principles and enforcement with CI/CD-based project delivery• First proven leadership experience towards Junior &amp; Senior Developers and a proactive approach to project management is a plus• Strong willingness to learn and adapt to new technologies and tools in a fast moving environment• Good proficiency in English as a day-to-day business language is a must&nbsp;Preferred qualifications:• Strong hands-on understanding of data modelling concepts regarding business semantics on Power BI is highly appreciated• Good understanding of the DevSecOps cycle on a Power-BI side for (semi)-automated deployments of dashboards is appreciated• Strong understanding within the SAFE Agile framework is appreciated (project management &amp; delivery management experience)• Knowledge of SAP BW (extractors, transformations, queries, data export) and Azure Data Sources would be appreciated• First knowledge in the domain of Machine Learning &amp; Deep Learning is appreciated, but definitely not a must-have

Technical Lead Reporting (Azure)

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Spa Therapist for the Season 2026 (minimum 6 or 7 months contract).What You Will Do<ul><li>Provide professional body or beauty service for Spa guests including herbal wraps, body treatments, massage, and facial treatments.&nbsp;</li><li>Help set-up and maintain the work area clean, hygienic and attractive. This includes preparation room, treatment rooms, locker rooms and guests’ facilities.&nbsp;</li><li>Utilize each of the rooms and provide information to guests about the services offered in the Spa as well as the Hotel.</li><li>Provide indoor and outdoor treatments.&nbsp;</li><li>Handle guest interactions with the highest level of courtesy and professionalism, accommodating special requests whenever possible; resolving customer complaints; assisting guests and visitors in all inquiries in connection with spa services.&nbsp;</li><li>Provide a courteous, professional and warm attitude towards guests, leads, supervisors, managers and co-workers.&nbsp;</li><li>Comply with hygiene and safety rules, quality criteria and procedures within the department. This includes taking reasonable care and perform duties as instructed, preventing injuries to self and others.&nbsp;</li><li>Adhere to core and culture Standards and Meet/Exceed Standard Tests undertaken.&nbsp;</li><li>Perform other tasks or projects assigned by the Spa Management.&nbsp;</li><li>Upsell relevant treatments and retail products to guests, based on their needs and expected benefits.&nbsp;</li></ul>What You Bring<ul><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Excellent verbal communication skills in English are essential.</li><li>Previous experience in a similar role is essential.</li><li>Proficiency in Greek language is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Spa Therapist (Season 2026) REQ10363862

As a Full Stack Web Developer, you will be responsible for implementing highly-performant, customized and responsive web applications that deliver exceptional user experience and functionality. Developing innovative web applications in areas like FinTech, Retail and many more. Your day to day tasks will include participating in the daily scrums, shaping and coding the front-end components of the user stories, unit testing the code and committing it into the repository.Key Responsibilities:&nbsp;<ul><li>Collaboration with team members to understand requirements and propose solutions</li><li>Experience with building responsive web applications using JavaScript frameworks</li><li>Experience with responsive design and grid frameworks for cross-browser compatibility such as Bootstrap or Foundation</li><li>Translating designs and wireframes into high quality code material</li><li>Experience with Git, also knowing Git flow</li><li>Writing effective APIs</li><li>Architecture experience as well as design patterns knowledge</li><li>Strong desire to push the boundaries of technology solutions with experimentation and technology ecosystem engagement</li><li>Strong critical thinking, analytical and problem-solving skills</li><li>As a member of our delivery team you will be working together with our clients across different industries on either implementation or strategy design projects</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Hands on experience with front-end languages and libraries (such as HTML/CSS, JavaScript, React.js, XML or Angular) as well as in back-end languages (such as C#, .Net, java or Typescript)</li><li>Bachelor's degree in Computer Science or related field is essential</li><li>Familiarity with&nbsp;databases (MySQL, MongoDB etc.)</li><li>Familiarity with containers (Kubernetes, Docker etc.)</li><li>Demonstrated ability to architect scalable solution in a fast-paced environment</li><li>Ability to understand business requirements and translate them into technical requirements</li><li>Ability to work as a team player in a highly collaborative team environment</li><li>Excellent written and oral communication skills with ability to clearly communicate ideas and results on all organizational levels in Greek and English</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li></ul><ul><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Full Stack Developer for Data & AI Solutions

We are looking for a dedicated and service-oriented Guest Assistant (Receptionist) to join our Front Office team at Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management Team, the Guest Assistant will play a vital role in delivering the exceptional, personalized service that Amanzoe is known for. This position is ideal for someone who is energetic, proactive, and passionate about hospitality.Responsibilities<ul><li>Deliver a warm and seamless welcome and departure experience to all guests.</li><li>Support daily Front Office operations including check-in/out, guest communication, and concierge services.</li><li>Handle guest inquiries and requests with efficiency, discretion, and care.</li><li>Maintain guest profiles and history to ensure a tailored experience.</li><li>Collaborate with other departments to ensure smooth service and guest satisfaction.</li><li>Anticipate guest needs and proactively offer thoughtful solutions or assistance.</li><li>Promote in-house services and activities to enhance guest experiences.</li><li>Ensure workspaces and guest-facing areas are kept clean, organized, and professional.</li><li>Uphold Amanzoe’s service standards and brand values in all guest interactions.</li></ul>Requirements<ul><li>A minimum of 2 years’ experience in Front Office or in a Guest Assistant role, ideally in a 5-star luxury resort or hotel.</li><li>Degree or diploma in Hospitality Management from a certified institution.</li><li>Proficiency in Opera PMS or Fidelio is essential, as well as MS Office.</li><li>Excellent verbal and written communication in Greek and English.</li><li>Knowledge of an additional language (e.g. French, Italian, Spanish, or others) is highly desirable.</li><li>Strong interpersonal skills with a positive and engaging personality.</li><li>High attention to detail, with the ability to multitask and work under pressure.</li><li>Legal right to live and work in Greece is required.</li></ul>Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritize and support your career journey, making you feel valued, included and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water)</li><li>Access to our Training Platforms: Typsy and eCornell</li><li>Discount on F&amp;B Outlets</li><li>Discount on Aman Retail</li><li>Meal and coffee breaks while on duty</li><li>Uniform and colleague transportation</li><li>Access to the Amanzoe Elite Program (local discounts)</li><li>Participation in annual Staff Party and Family Day</li><li>Complimentary wellness activities including yoga, tennis, and gym classes</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to join us on our journey.

Guest Assistant Receptionist – Amanzoe

We are looking for a dedicated and service-oriented Guest Assistant (Receptionist) to join our Front Office team at Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management Team, the Guest Assistant will play a vital role in delivering the exceptional, personalised service that Amanzoe is known for. This position is ideal for someone who is energetic, proactive, and passionate about hospitality.Responsibilities<ul><li>Deliver a warm and seamless welcome and departure experience to all guests.</li><li>Support daily Front Office operations including check-in/out, guest communication, and concierge services.</li><li>Handle guest inquiries and requests with efficiency, discretion, and care.</li><li>Maintain guest profiles and history to ensure a tailored experience.</li><li>Collaborate with other departments to ensure smooth service and guest satisfaction.</li><li>Anticipate guest needs and proactively offer thoughtful solutions or assistance.</li><li>Promote in-house services and activities to enhance guest experiences.</li><li>Ensure workspaces and guest-facing areas are kept clean, organised, and professional.</li><li>Uphold Amanzoe’s service standards and brand values in all guest interactions.</li></ul>Requirements<ul><li>A minimum of 2 years’ experience in Front Office or in a Guest Assistant role, ideally in a 5-star luxury resort or hotel.</li><li>Degree or diploma in Hospitality Management from a certified institution.</li><li>Proficiency in Opera PMS or Fidelio is essential, as well as MS Office.</li><li>Excellent verbal and written communication in Greek and English.</li><li>Knowledge of an additional language (e.g. French, Italian, Spanish, or others) is highly desirable.</li><li>Strong interpersonal skills with a positive and engaging personality.</li><li>High attention to detail, with the ability to multitask and work under pressure.</li><li>Legal right to live and work in Greece is required.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water)</li><li>Access to our Training Platforms: Typsy and eCornell</li><li>Discount on F&amp;B Outlets</li><li>Discount on Aman Retail</li><li>Meal and coffee breaks while on duty</li><li>Uniform and colleague transportation</li><li>Access to the Amanzoe Elite Program (local discounts)</li><li>Participation in annual Staff Party and Family Day</li><li>Complimentary wellness activities including yoga, tennis, and gym classes</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.

As a&nbsp;Consultant, you will play a pivotal role in supporting our clients in identifying, assessing, and managing risks that may impact their business objectives. This role offers a unique opportunity to work on diverse projects, collaborating with cross-functional teams and leveraging your expertise to deliver value-added insights.As an&nbsp;IT &amp; Business Consultant, you will:<ul><li>Work closely with senior colleagues, who will coach you and share their knowledge and experiences with you;</li><li>Be engaged in different projects to build specific experience in the field of&nbsp;Business and IT controls, as well as the related management processes;</li><li>Assist our clients in understanding &amp; managing their exposure to external risks and threats</li><li>Drive activities with our client contacts to gather information required to be analyzed;</li><li>Assist in workshops and interviews to understand a clients’&nbsp;Business and IT environment;</li><li>Analyze the gathered data and information;</li><li>Develop your communication and project management skills from the start, where you will be in direct contact with our customers;</li><li>Work in an objective driven environment;</li><li>Build up expertise via trainings, coaching and learning on the job;</li><li>Learn by initially working in structured and defined projects and – when your experience grows – execute more and more pending you own insights (senior level);</li><li>Support the team in client meetings throughout the project;</li><li>Work with the other junior Deloitte team members; which have started together with you;</li><li>Learn every year to grow your career by demonstrating your increasing knowledge, insight and drive; and</li><li>Work in a flexible and dynamic environment where team work is key.</li></ul>Reference&nbsp;clients:<ul><li>Microsoft</li><li>SWIFT</li><li>Euroclear</li><li>Many others in this growing service</li></ul>#OurRequirementsKey QualificationsThe ideal candidate should have the following requirements:<ul><li>Degree in&nbsp;Technical/Scientific&nbsp;subjects (Computer Science, Computer Engineering, Management Engineering, Mathematics, Statistics, Economics with ICT address etc.).</li><li>Strong understanding of Operating Systems , Data bases and IT environments ;</li><li>Excellent knowledge of English (written and spoken);</li><li>Mastery of the Office package;</li><li>Motivated with a positive attitude to work in team, solve problems and analytical mindset;</li><li>Excellent interpersonal&nbsp;and&nbsp;communication skills; and</li><li>Ambition for further professional development.</li></ul>Bonus Qualifications<ul><li>Post graduate studies in Business or Economics will be considered an asset</li><li>Knowledge on System Security (i.e. Firewalls) is a plus;</li><li>Knowledge of French or Dutch will be considered a plus but is not mandatory to apply;</li></ul>If you're ready to take your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, both in Greece and abroad, you're ready for Deloitte!#WhatWeOfferAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:🏠 Modern hybrid workplace, characterized by flexibility and Smart Working⚖ Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)🌍 Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.📚 Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends🚀 Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust? Diverse culture and active communities that enable you to bring yourself to work🎉 Team Building and Corporate Social Responsibility Activities🏃 A buddy to support you with your onboarding🌴 Extra days of annual leave⚕ Private medical health insurance plan💳 Ticket restaurant card? Exclusive Discounts to several retail providers, restaurants and others📱 Mobile phone🍏 Fresh fruits and unlimited coffee everyday at our officesPlease note that all the well-being benefits mentioned above are subject to annual review&nbsp;

IT & Business Consultants @Thessaloniki

We are seeking for a&nbsp;Custody Operations Senior Administrator&nbsp;to join our&nbsp;Custody Operations Unit.&nbsp;Custody Operations Unit provides Custodian and Sub-Custodian Services to Institutional Clients, Mutual Funds Management Companies, Insurance Companies, Investment Firms and Eurobank’s clientele. The services are related mainly to Settlements and Corporate Actions for Equities, Bonds and Mutual Funds in Domestic and Foreign Markets.&nbsp;The ideal candidate will join the Custody Operations Unit and will perform tasks related to Settlements processing in Domestic Markets (Greece &amp; Cyprus).&nbsp;Your key responsibilities will be:<ul><li>Processing transactions (inputting, matching, and settling instructions to market participants).</li><li>Communicating with counterparties to perform first-level validation/pre-matching of orders.</li><li>Producing SWIFT messages regarding settlements.</li><li>Liaising with and supporting client requests.</li><li>Cooperating closely with other Bank Units as well as Domestic Custodians and other Market Participants and Counterparties.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Have at least 4 years of relevant working experience in Custody Operations.</li><li>Hold a Bachelor's degree in Finance, Economics, or a quantitative field of study. A postgraduate degree will be considered as an additional qualification.&nbsp;</li><li>Have good knowledge of Swift messages ISO 15022 type 202, 210 and 5xx for Settlements. Knowledge of messages ISO 20022 will be considered as an additional qualification.&nbsp;</li><li>Have professional certifications from BoG, ATHEX CSD, CSE (ΣΤ1, ΠΕΑ, ΠΔ).&nbsp;</li><li>Are proficient in the use of MS Office.</li><li>Have fluency in Greek &amp; English language.</li><li>Have strong interpersonal and communication skills, collaborative spirit, agility and can-do attitude.</li></ul>&nbsp;Bring your enthusiasm!&nbsp;&nbsp;Share the same&nbsp;value-based behaviors&nbsp;and support our Purpose: “Prosperity Needs Pioneers!”&nbsp;<ul><li>Learn &amp; self-improve with every opportunity.&nbsp;</li><li>Bring high-impact results.&nbsp;</li><li>Build mutually beneficial relationships with clients and colleagues.&nbsp;</li><li>Bring people around to your idea, solution, or direction.&nbsp;</li><li>Develop new solutions, minimize complexity.&nbsp;</li><li>Gain other people's trust.&nbsp;</li></ul>&nbsp;What’s in it for you<ul><li>Competitive remuneration.&nbsp;</li><li>Hybrid work: work-life balance through remote and in-office work.  &nbsp;&nbsp;</li><li>Learning &amp; Development:&nbsp;<ul><li>Access Unlimited LinkedIn Learnings, international training methodologies&nbsp;</li><li>Upskilling, Professional development and career guidance from successful executives.   &nbsp;</li><li>Identification and Utilization of Talent Pool through a structured Talent Management process.  &nbsp;&nbsp;</li></ul></li><li>Wellbeing:&nbsp;<ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support. &nbsp;</li><li>Pension plan to support your plans and future financial expectations.  &nbsp;</li><li>Team building &amp; wellbeing activities.  &nbsp;</li><li>Potential Extra days of annual leave (Winter Bonus).   &nbsp;&nbsp;</li><li>Engage in volunteering activities through our TeamUp program.&nbsp;</li></ul></li><li>Extra&nbsp;Benefits:<ul><li>Exclusive discounts at partner stores.  &nbsp;</li><li>Staff pricing for banking products.  &nbsp;</li><li>Nursery and summer camp allowance for your little ones.  &nbsp;</li></ul></li></ul>

Custody Operations Senior Administrator

Data and Analytics is a key enabler of their ambitious business strategy and the Senior Data Scientist role is critical for their growing global organization. Working closely with the Head of Data &amp; Analytics, this role will help guide the business toward an agile, value-focused Business Intelligence and Advanced Analytics mindset and capability—built on a shared data asset to support and elevate their global and local reporting, analytics and AI adoption. The role will collaborate with stakeholders to ensure that their data is accessible to all and will help drive the cultural shift toward becoming a data-driven organization.Key Tasks &amp; Responsibilities <ul><li>Understands the decision-making process, workflows, and business and information needs of regional commercial and functional leads and their teams.</li><li>Translates business needs into analytics/reporting requirements to support executive decisions and workflows with required information</li><li>Coordinates with data consumers (functional and commercial leads) to understand their information needs</li><li>Design, build, and optimize BI dashboards, reports, and visualizations to provide actionable insights to stakeholders</li><li>Manage and configure BI tools (e.g., Power BI) to meet business requirements and ensure efficient performance</li><li>Provide ongoing support to business users, offering training on BI tools and data-driven decision-making techniques across different levels of the organization</li><li>Interacts with IT application specialists (e.g., S/4Hana) and external application vendors to understand how information is stored, modeled, and tagged</li><li>Develops frameworks and processes to analyze structured and unstructured information collected through different platforms and sources</li><li>Works closely with global and regional heads and managers for knowledge sharing, mentoring, and training</li><li>Acts as a go-to-person for end users to interpret and use information</li><li>Stay up to date with the latest data science and AI tools and trends, and apply them to improve existing models and processes</li><li>Help to foster cultural change towards a data driven culture and mindset</li></ul>Key Leadership Competencies <ul><li>Drive for results – focused on successful outcomes</li><li>Resilient – overcomes challenges and obstacles to succeed</li><li>Persuasive – urge, influence and convince others</li><li>Methodical – orderly in action, thought and expression</li><li>Flexible – adapt to situation and people as required</li><li>Quick to act – start without delay</li></ul>Key Functional Competencies &amp; Relevant Experience <ul><li>Bachelor’s or Master’s degree in Data Science, Computer Science, Engineering, or a related field</li><li>At least 3 years of professional experience in a data analysis or data science role</li><li>Minimum 2 years of experience across Microsoft Azure services and Power BI</li><li>Ability to translate complex data into actionable insights, providing strategic recommendations to drive business decisions</li><li>Proficient in SQL for data querying and in at least one modern programming language (e.g., Python, R) for data analysis, automation, and machine learning tasks</li><li>Familiarity with data warehousing techniques and ETL processes</li><li>Demonstrated ability to engage both developers and business stakeholders (global, regional leads) to achieve target outcomes</li><li>Ability to build data and analytics governance culture, and embed this in their teams and ways of working</li><li>Experience working with SAP systems and functional knowledge of Sales, Marketing, and Supply Chain operations within the FMCG sector is considered an asset.</li><li>Fluent in English</li></ul>&nbsp;

Senior Data Scientist

Iaponiki S.A., a leading company in the independent automotive Aftermarket in Greece, with a nationwide network of stores and international collaborations, is seeking Sales Excellence Supervisor, based in Pallini, Attica:−Main Responsibilities:<ul><li>Analyze current sales processes and workflows to identify areas for improvement and implement best practices.</li><li>Monitor, track, and report key performance indicators (KPIs) for the sales team to ensure targets are met or exceeded.</li><li>Collaborate with the sales leadership to design and deliver training programs aimed at improving sales techniques, product knowledge, and customer engagement.</li><li>Ensure the sales team has access to and is effectively using the appropriate sales tools, CRM systems, and reporting tools to enhance efficiency.</li><li>Work closely with cross-functional teams including marketing, product development, and customer service to align strategies and improve the overall sales process.</li><li>Provide accurate sales forecasts, analyze trends, and identify opportunities for improvement in sales strategies and customer engagement.</li><li>Provide ongoing coaching to sales staff, helping them overcome obstacles and improve their selling techniques.</li><li>Stay up to date with market trends, competitors, and customer preferences to guide the sales strategy.</li><li>Prepare and present regular reports on sales performance, progress, and areas for improvement to senior management.</li><li>Ensure the sales team complies with internal policies and industry regulations.</li><li>Oversee the branch network operations to ensure consistency in sales processes, customer service standards, and performance metrics across all locations.</li></ul> Requirements:<ul><li>Bachelor’s degree in Business Administration, Sales, Marketing, or related field.</li><li>Master’s degree will be considered as an asset.</li><li>Minimum of 3 years of experience in sales, specifically in a supervisory role.</li><li>Experience in sales training and development</li><li>Experience in working directly with a branch network.</li><li>Tech-savvy, proficient in using sales tools, CRM systems, and the Microsoft Office Suite, particularly Excel for data analysis.</li><li>Adept at analyzing complex data to generate actionable insights that drive process improvements.</li><li>Deep understanding of sales principles, processes, and the customer journey.</li><li>Excellent verbal and written communication skills.</li><li>Problem-solving skills are a must, with a proactive approach to overcoming challenges.</li></ul> The Company offers:<ul><li>Competitive remuneration package &amp; performance-based bonuses.</li><li>Corporate vehicle.</li><li>Private Health Insurance.</li><li>Career opportunity in a steadily growing company.</li><li>Supportive and collaborative work environment.</li><li>Continuous learning opportunities through training and development programs</li></ul> To apply for this position, please send your CV to hr@iaponiki.gr with reference code: SES

Sales Excellence Supervisor

<ul><li>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. </li><li>Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. </li><li>Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. </li><li>Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. </li><li>Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Demi Chef de Partie

As a Front Office Agent you will…<ul><li>Greet guests courteously upon arrival</li><li>Promote in house and sister properties’ services and facilities</li><li>Handle guest needs, inquiries and requests</li><li>Check figures, postings, and documents for accuracy</li><li>Record, store, access, and/or analyze computerized financial information</li><li>Ensure that all pertinent information is recorded on registration card, reports daily activity on log book</li><li>Conduct check-in and check-out procedures based on Andronis Arrival and Departure standards</li></ul>Entry Requirements:<ul><li>Experience in a 4 or 5 stars boutique hotel environment</li><li>Excellent command of the English language, both spoken and written</li><li>Additional language knowledge would be consider an extra asset</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Upselling&nbsp;and organizational skills</li><li>Experience with Front office software, like Opera, Fidelio &amp; Protel</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Front Office Agent

As a Spa Receptionist you will…<ul><li>Make reservations for all Spa treatments</li><li>Check figures, postings, and documents for accuracy</li><li>Record, store, access, and/or analyze computerized financial information</li><li>Greet guests courteously upon arrival</li><li>Promote in house and sister properties’ services and facilities</li><li>Handle guest needs, inquiries and requests regading spa services</li><li>Ensure that all pertinent information is recorded on registration card, report daily activity on log book</li><li>Conduct check-in and check-out procedures based on company ‘s standards</li></ul>Entry Requirements:<ul><li>Experience in a similar role. Previous hospitality experience is preferred</li><li>Excellent command of the English language, both spoken and written (a second language will be considered as an asset)</li><li>Upselling, while you ensure guests needs</li><li>Possess computer skills (experience in using reservations softwares will be considered as an asset)</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Interpersonal and organizational skills</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.​

Spa Receptionist

Sunsail is recruiting flotilla technicians based in Greece and Croatia to work in the Mediterranean for the Summer. Full seasonal roles are available on a one-week or two-week flotilla route. Full and high-season positions are open, and following successful summer placements, winter opportunities may be available.Primary duties will centre around the yachts, the base and ports of call. You and your lead boat team will be the face of the company. Working hours vary, and you MUST be flexible to operational requirements. You may sometimes be required to assist with other flotillas or base duties. At the beginning and end of the season, you may be asked to carry out fleet re-fit/lay-up. The yachts are prepared for the upcoming season or furloughed for winter during these periods. It includes painting, cleaning, repairs, and anything else required to prepare the yacht for the season or placed under furlough.What you will be doing<ul><li>Ensuring the safety of all guests throughout the flotilla</li><li>Greeting clients and assisting with boarding, followed by detailed on-board briefs covering safety and yacht systems</li><li>Efficient stock control of vital spare parts stored on the lead yacht</li><li>Assisting the flotilla skipper with the safe mooring of yachts</li><li>Assisting with the general requirements of flotilla, including any client queries or problems</li><li>Socialising with guests</li><li>Assisting with the organisation of social events, including group meals and Welcome Parties</li><li>Cleanliness and good presentation of the lead boat at all times</li><li>Completing turnaround service checks, yacht preparation and deck washing</li><li>Briefing clients on the yacht's systems and safety equipment</li><li>Maintenance and repairs to yacht equipment</li><li>Proactive and preventative daily maintenance checks and repairs.</li><li>Engine servicing, oil and filter checks/changes</li><li>Maintenance of outboards for tenders</li><li>Emergency callouts for breakdowns on any of the fleet</li><li>Ensuring the safety of all clients, including safety briefings</li><li>Assisting clients with queries and problems</li><li>Assisting with the general running of the base</li><li>Any other duties as advised by the Base Manager</li></ul>What we are looking for<ul><li>Experience maintaining diesel engines and 2 &amp; 4 stroke outboards</li><li>Yacht sailing experience (RYA Day Skipper/ Competent Crew desired)</li><li>Good understanding of 12V DC electrical systems and marine plumbing systems</li><li>Practically minded-with an ability to tackle problems</li><li>Ability to work through pressurised conditions and with time constraints.</li><li>Experience in a customer-orientated environment</li><li>Sociable and positive personality</li><li>A strong teammate</li></ul>Package<ul><li>Competitive industry standard salary</li><li>Accommodation</li><li>Return flights from your home country to the base</li><li>Uniform</li><li>Travel Insurance</li><li>Staff deals on yacht holidays</li><li>Global career opportunities</li><li>Sponsorship opportunities for top-performing team members</li></ul>

Flotilla Technician

The Platform Engineer – Digital, eCommerce Operations plays a critical role in ensuring the stability, scalability, and performance of customer-facing digital &amp; loyalty platforms that power our omnichannel experience.This includes our eCommerce sites and apps, loyalty ecosystem, digital promotions, identity and customer accounts services, and the supporting operational platforms behind them. The ideal candidate brings strong technical depth in modern distributed architectures—such as microservices, event streaming technologies, and relational databases—along with the communication skills necessary to collaborate effectively across engineering, product, and customer operations teams. This role ensures our digital and loyalty experiences remain reliable, fast, and consistent across channels, enabling seamless end-to-end shopping journeys.Key Competencies:<ul><li>Customer-First Mindset: Dedicated to delivering frictionless digital experiences</li><li>Systems Thinking: Able to visualize and troubleshoot complex multi-service interactions</li><li>Communication &amp; Collaboration: Partners effectively across engineering, product, operations, and marketing</li><li>Proactive Ownership: Anticipates issues, improves processes, and drives reliability</li><li>Adaptability: Thrives in a fast-paced omnichannel environment with evolving priorities</li></ul>READ FULL DESCRIPTIONResponsibilities<ul><li>Maintain and monitor eCommerce, loyalty, and digital operational platforms to ensure high performance, uptime, and reliability</li><li>Provide Tier 2nd support for customer-facing systems, addressing issues related to catalog, pricing and promotions, personalization, loyalty points, identity, checkout, and digital content</li><li>Collaborate with DevOps, Product Owners, and vendor partners to resolve platform incidents and prevent customer-impacting disruptions</li><li>Support the operation of complex microservice-based architectures, including API gateways, service meshes, and containerized deployments</li><li>Understand service dependencies and use observability tools to diagnose performance bottlenecks or failure patterns across the digital ecosystem</li><li>Assist with rollout, testing, and validation of new microservices, integrations, and platform enhancements</li><li>Monitor and support streaming pipelines (e.g., Kafka) used for real-time events such as cart updates, orders, promotions, personalization, and loyalty transactions</li><li>Have good understanding of relational database operations (e.g., Postgres, MySQL, SQL Server), including query optimization, data validation, and issue diagnosis</li><li>Assist with schema changes, replication monitoring, and performance tuning across production and pre-production databases</li><li>Partner with engineering teams to ensure data integrity across APIs, services, and downstream systems</li><li>Knowledge of scripting language (e.g., HTML, Java) would be considered an asset</li><li>Support and maintain system integrations across digital platforms, loyalty engines, store systems, and enterprise applications</li><li>Troubleshoot API failures, latency issues, and payload-level anomalies in REST, SOAP, GraphQL, event-driven, and batch integrations</li><li>Ensure integrations follow best practices for security, scalability, and fault tolerance</li><li>Enhance monitoring, logging, and alerting across digital and loyalty systems using APM and observability tools</li><li>Participate in on-call rotation for critical digital platforms</li><li>Contribute to root cause analysis and long-term reliability improvements</li><li>Serve as a key technical liaison between engineering, business digital operations, loyalty, marketing, and customer support teams</li><li>Communicate technical issues in a clear and actionable manner, helping stakeholders understand operational impacts and timelines</li><li>Document platform behavior, system flows, operational playbooks, and troubleshooting guides</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience</li><li>Strong technical knowledge of relational databases and proficiency with SQL</li><li>Solid understanding of microservices architecture and distributed systems</li><li>Experience with streaming platforms (Kafka)</li><li>Familiarity with API technologies (REST, GraphQL, SOAP) and integration patterns (synchronous, asynchronous, event-driven, batch)</li><li>Hands-on experience with observability &amp; monitoring (Datadog, New Relic, Splunk, Grafana, ELK, etc.)</li><li>Strong analytical and diagnostic skills with the ability to resolve complex system issues</li><li>Excellent communication skills with the ability to collaborate across technical and non-technical teams</li><li>Fluent speaking in English</li></ul>Nice to have<ul><li>Experience in eCommerce, retail, digital loyalty programs, or high-scale customer-facing platforms</li><li>Knowledge of cloud technologies (AWS, Azure) and container orchestration (Kubernetes)</li><li>Understanding of modern CI/CD pipelines and DevOps practices</li><li>Experience with digital identity systems (OAuth, SSO, identity providers, token-based authentication)</li><li>Familiarity with edge platforms (CDN, WAF, caching strategies)</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Platform Engineer – eCommerce & Digital Operations

Scorpios is seeking a hands-on, design-savvy, and globally minded FF&amp;E Procurement Agent to support our high-end hospitality development projects across different departments: beach clubs, restaurants &amp; bars, rooms, and wellness spaces. This role is instrumental in sourcing, negotiating, and coordinating all FF&amp;E-related needs to bring Scorpios' design vision to life across existing and upcoming destinations (across all locations).As Scorpios expands globally, the successful candidate will help build and refine procurement processes while maintaining a deep commitment to craftsmanship, sustainability, and design integrity, together with operations and development Scorpios teams. Opportunities For All Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Responsibilities <ul><li>Source FF&amp;E items globally, including both bespoke and off-the-shelf solutions, aligned with each project’s concept and design vision</li><li>Build and maintain strong vendor and artisan relationships across diverse sourcing markets (Europe, Latin America, Middle East, etc.) as per Scorpios business needs and locations</li><li>Manage the full procurement lifecycle: from request for quotation and sample approvals to order placement, logistics coordination, and delivery – in alignment with local teams</li><li>Negotiate pricing, lead times, payment terms, and value engineering options where necessary</li><li>Prepare and maintain procurement schedules and ensure alignment with overall project timelines</li><li>Collaborate closely with interior designers, architects, and project managers to ensure items reflect technical and aesthetic specifications, for all Scorpios locations</li><li>Oversee shipping, customs clearance, warehousing, and installation logistics across multiple regions</li><li>Conduct on-site visits during key project phases to oversee FF&amp;E installation, verify quality, and address last-minute changes</li><li>Establish standardized processes and procedures for supplier audits and quality assurance to maintain consistency across all items sourced.</li><li>Create supplier performance dashboards and post-project procurement reports to support future design and sourcing decision.</li><li>Maintain detailed procurement logs, budgets, and cost tracking reports for scorpios leadership and procurement/development departments.</li><li>Support invoice validation and financial reconciliation with Finance team.</li><li>Ensure that all procured items meet Scorpios’ standards for quality, materiality, sustainability, and ethical sourcing.</li><li>Be flexible to adapt responsibilities as per business needs, Scorpios leadership and direct managers requests.</li></ul> Requirements <ul><li>3–5 years of proven experience in FF&amp;E procurement for luxury hospitality, boutique hotels, F&amp;B, or high-end retail projects</li><li>Strong understanding of interior design principles and material specifications</li><li>Experience working with international suppliers and managing global logistics</li><li>Proficiency in Microsoft Excel, Google Workspace, and procurement tools (e.g., Fohlio, SpecSources, or equivalent)</li><li>Excellent negotiation, communication, and vendor management skills</li><li>High attention to detail, with exceptional organizational and documentation capabilities</li><li>Ability to manage multiple projects in fast-paced environments with shifting priorities</li><li>Willingness and ability to travel frequently for sourcing, quality control, and on-site installation oversight</li><li>Ability to read and interpret technical drawings, shop drawings, and architectural plans to ensure procurement aligns with design specifications</li><li>Knowledge of supply chain risk mitigation strategies and supplier compliance tracking</li></ul> Benefits <ul><li>A chance to work on globally recognized hospitality dynamic environment with opportunities to grow and learn</li><li>Opportunities for travel to sourcing destinations and project sites</li></ul>

FFE Procurement Agent

As a Commercial Finance Analyst at Flora Food Group, you’ll play a pivotal role in delivering actionable financial insights that drive commercial performance. Partnering closely with Sales, Marketing, and Business Planning teams, you’ll act as a true business partner—helping shape decisions that directly impact our results across Greece and the wider region.This is a hands-on, analytical role for someone who thrives at the intersection of data and business strategy. You’ll see your work influencing market activity, from pricing and promotions to investment decisions and performance reporting. Based in Athens, this hybrid position requires three days per week in the office.Key Responsibilities Include:Planning &amp; Forecasting<ul><li>Prepare forecasts and annual plans for both Retail and Professional business units.</li><li>Support the Sales Director in preparing materials for business reviews and performance updates.</li><li>Control and track rebate spend to ensure commercial and financial discipline.</li></ul>Business Partnering &amp; Analysis<ul><li>Collaborate with Sales, Marketing, and Category teams to evaluate projects and model commercial scenarios.</li><li>Deliver insights that link financial performance to business actions, helping identify growth opportunities and efficiency improvements.</li><li>Participate in regional and global initiatives, sharing best practices and influencing decision-making beyond Greece.</li></ul>Financial Reporting &amp; Process Improvement<ul><li>Assist the Finance Lead in preparing monthly overviews and management letters.</li><li>Continuously improve financial reporting processes and analytical tools to enhance accuracy, visibility, and speed.</li><li>Lead special projects and ad hoc financial analyses as required.</li></ul>&nbsp;What Does It Take to Be Successful?<ul><li>Experience: Minimum 3 years of experience in a similar finance role, ideally within FMCG.</li><li>Education:&nbsp;University degree in Finance, Economics, or related field; CIMA or ACCA qualification is an advantage.</li><li>Analytical Mindset: Strong analytical and problem-solving skills with exceptional attention to detail.</li><li>Business Partnering: Proven ability to collaborate across functions and communicate complex financial insights to non-financial audiences.</li><li>Tools &amp; Systems: Proficient in Excel and PowerPoint; SAP and BPC experience highly desirable.</li><li>Attitude: A proactive, continuous improvement mindset with strong ownership and a can-do approach.</li><li>Language Skills: Fluency in Greek and advanced English required.</li></ul>

Commercial Finance Analyst

Your day to day will include:<ul><li>Monitoring the daily performance and operation of systems, terminals, retail equipment, and network infrastructure to resolve issues and minimize downtime</li><li>Handling technical problems reported via OPAP ITSM and coordinating with vendors to resolve issues in gaming, betting apps, and communication circuits</li><li>Executing Central Information Systems operations using scripts or command line to ensure smooth gaming and betting platform functionality</li><li>Addressing hardware and platform-related issues raised by OPAP corporate operations, prioritizing and resolving them per established processes</li><li>Escalating incidents when necessary, assisting in investigations to reduce downtime, and keeping users updated on procedures</li><li>Maintaining documentation and incident reports, including problem details and resolutions, to prevent future issues</li><li>Coordinating technical issue resolution by mentoring junior engineers in incident management tasks</li><li>Identifying missing IT Operations processes and taking initiative in drafting, communicating, and improving them, including automating existing TOC processes through applications/scripts</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology</li><li>4+ years of working experience in a customer support field, preferably technical</li><li>Help-desk exposure in the provision within a corporate environment&nbsp;</li><li>Knowledge of the practices, processes and general standards for the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools&nbsp;</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Effective communication and good team player with strong customer service culture</li><li>Excellent organizational skills and prioritization skills&nbsp;</li><li>Excellent written and oral communication skills both in Greek and English</li><li>Availability to work on shifts 24/7/52</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

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