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CrediaBank, which was created through the merger of Attica Bank and the former Pancreta Bank, is looking for a Relationship Manager to join our dynamic team.As a Relationship Manager you will be responsible to offer a comprehensive range of Wholesale Banking services including corporate lending, trade and receivables finance, cash management and treasury products with an aim to provide efficient tailor-made banking solutions to both existing and target clientele. The role requires you to have a good understanding of credit &amp; financial analysis with sound instincts for risk assessment.Responsibilities• Management and development of Wholesale Banking portfolio with an aim to deepen and broaden relationships with the existing customers as well to approach new high quality clientele• Achievement of various business targets and contribution to the team performance• Preparation of credit proposals and approval of credit facilities in accordance with discretionary authority• Conducting regular reviews in order to take proactive measures to ensure credit quality and compliance while preserving the viability and profitability of the client base• Cross-selling of the full range of banking products• Provision of guidance, coaching and support to junior members.Qualifications• University degree in Business Management, Banking, Finance or a related discipline or other relevant qualifications• Master’s degree in Finance and/or applied Economics will be considered a plus• At least 5 (five) years of professional experience in a relevant position, preferably in relationship management in financial institutions industry with client facing experience• Very good knowledge of the English language, both verbal and written• Good knowledge of MS office• Ability to work under pressure with strong self-motivation• Strong communication, interpersonal and analytical skills

Relationship Manager

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Relationship Manager to join our dynamic team.As a Relationship Manager you will be responsible to offer a comprehensive range ofWholesale Banking services including corporate lending, trade and receivables finance,cash management and treasury products with an aim to provide efficient tailor-madebanking solutions to both existing and target clientele. The role requires you to have agood understanding of credit &amp; financial analysis with sound instincts for riskassessment. The job holder will report to the Business Centre in Crete.Responsibilities• Management and development of Wholesale Banking portfolio with an aim todeepen and broaden relationships with the existing customers as well to approachnew high quality clientele• Achievement of various business targets and contribution to the teamperformance• Preparation of credit proposals and approval of credit facilities in accordance withdiscretionary authority• Conducting regular reviews in order to take proactive measures to ensure creditquality and compliance while preserving the viability and profitability of the clientbase• Cross-selling of the full range of banking products• Provision of guidance, coaching and support to junior members.Qualifications• University degree in Business Management, Banking, Finance or a relateddiscipline or other relevant qualifications• Master’s degree in Finance and/or applied Economics will be considered a plus• At least 5 (five) years of professional experience in a relevant position, preferablyin relationship management in financial institutions industry with client facingexperience• Very good knowledge of the English language, both verbal and written• Good knowledge of MS office• Ability to work under pressure with strong self-motivation• Strong communication, interpersonal and analytical skills

Αναζητούμε έναν δυναμικό Relationship manager για να ενταχθεί στην ομάδα της. Ο Relationship manager θα συνεργαστεί με την ομάδα SMEs, που αποτελείται από έμπειρους επαγγελματίες στον χώρο των χρηματοοικονομικών, και θα έχει εκτενή έκθεση τόσο εντός της τράπεζας όσο και με πελάτες.Κύριες αρμοδιότητες<ul><li>Διαχείριση πελατολογίου</li><li>Παρακολούθηση και διασφάλιση της μηνιαίας επίτευξης του προϋπολογισμού</li><li>Διεξαγωγή συναντήσεων με πελάτες</li><li>Αναγνώριση αναγκών χρηματοδότησης και σχεδιασμός εξατομικευμένων λύσεων</li><li>Ανάλυση οικονομικών καταστάσεων, επιχειρηματικών σχεδίων και ειδικών χρηματοδοτήσεων έργων</li><li>Διαπραγμάτευση με δανειολήπτες και συντονισμός άλλων εμπλεκόμενων μερών</li><li>Διαχείριση καθημερινών αιτημάτων πελατών σε συνεργασία με τις αρμόδιες υπηρεσίες</li><li>Υποστήριξη της διαδικασίας ανοίγματος εταιρικών λογαριασμών και παροχής πρόσβασης σε online banking</li><li>Υποστήριξη &amp; εκπαίδευση συναδέλφων</li><li>Ενεργή συμμετοχή σε εσωτερικά έργα για την ανάπτυξη και υλοποίηση του βέλτιστου τραπεζικού μοντέλου.</li></ul>Απαιτούμενες δεξιότητες<ul><li>Πάνω από 5 χρόνια επαγγελματικής εμπειρίας στην εταιρική τραπεζική</li><li>Μεταπτυχιακό δίπλωμα με εστίαση στα χρηματοοικονομικά ή συναφείς σπουδές</li><li>Επαγγελματικές πιστοποιήσεις (ACCA, ACA, CFA, SOEL) και/ή εμπειρία στη χρηματοδότηση έργων θα εκτιμηθούν ιδιαίτερα</li><li>Εξαιρετική γνώση βασικών οικονομικών δεικτών επιχειρήσεων</li><li>Γνώση εταιρικών δανειακών προϊόντων</li><li>Άριστη χρήση Microsoft Excel, PowerPoint και Word</li><li>Ισχυρές δεξιότητες ανάλυσης και επίλυσης προβλημάτων</li><li>Ικανότητα διαχείρισης πολλαπλών έργων ταυτόχρονα υπό πίεση και εντός συγκεκριμένων χρονοδιαγραμμάτων</li><li>Δεξιότητες διαπραγμάτευσης και επικοινωνίας και δυνατότητα αποτελεσματικής αλληλεπίδρασης με διαφορετικούς ενδιαφερόμενους</li><li>Αίσθηση ευθύνης και προσανατολισμός στα αποτελέσματα</li><li>Ισχυρές διαπροσωπικές δεξιότητες με ικανότητα προσαρμογής και αποτελεσματικής συνεργασίας εντός ομάδων</li><li>Αποδεδειγμένη εργασιακή ηθική, θετική στάση και ικανότητα πολλαπλών εργασιών</li><li>Προσαρμοστικότητα και ευελιξία</li><li>Αναλυτική/συνθετική/κριτική σκέψη</li><li>Άριστη χρήση της αγγλικής γλώσσας (προφορικά &amp; γραπτά).</li></ul>

SME relationship manager

Αναζητούμε υπεύθυνο/η για την εκτέλεση των εγχρήματων συναλλαγών του καταστήματος, την εξυπηρέτηση των καθημερινών αναγκών των πελατών και τη διατήρηση των σχέσεων με το πελατολόγιο των ιδιωτών πελατών που δεν είναι affluent. Θα αναφέρεται στον Branch manager του καταστήματος.Κύριες αρμοδιότητες<ul><li>Κύρια αποστολή του ρόλου είναι η αποτελεσματική διεκπεραίωση των γενικών και υποστηρικτικών εργασιών του καταστήματος με ταχύτητα και ακρίβεια</li><li>Υποδέχεται τους πελάτες και τους ενημερώνει για τις κατηγορίες και τα είδη των προϊόντων της τράπεζας</li><li>Διερευνά τις ανάγκες του πελάτη και φροντίζει για την ικανοποίησή τους, προτείνοντας και προωθώντας τα κατάλληλα κατά περίσταση προϊόντα επιδιώκοντας την επίτευξη σταυροειδών πωλήσεων (cross selling)</li><li>Προβαίνει στις απαραίτητες ενέργειες για την ολοκλήρωση της πώλησης των προϊόντων και της διεκπεραίωσης με ακρίβεια των συναλλαγών</li><li>Συγκεντρώνει τα απαραίτητα κατά περίπτωση δικαιολογητικά για τον φάκελο του πελάτη και καταχωρεί το αίτημά του.</li></ul>Απαιτούμενες δεξιότητες<ul><li>Πτυχίο ανώτερου/ανώτατου εκπαιδευτικού ιδρύματος</li><li>Άριστη γνώση των προϊόντων και των διαδικασιών της τράπεζας</li><li>Πολύ καλή γνώση της αγγλικής γλώσσας</li><li>Πολύ καλή γνώση MS Office</li><li>Προσανατολισμός στην επίτευξη αποτελεσμάτων</li><li>Άριστες επικοινωνιακές δεξιότητες.</li></ul>

Assistant relationship manager

Αναζητούμε υπεύθυνο/η&nbsp;για την προσέλκυση και ανάπτυξη πελατών που ανήκουν στις Μικρές και Μεσαίες Επιχειρήσεις, με έμφαση στην αύξηση υπολοίπων των επιχειρηματικών δανείων.Κύριες αρμοδιότητες<ul><li>Η ανάπτυξη εργασιών του πελατολογίου Μικρών και Μεσαίων Επιχειρήσεων και η διερεύνηση τρεχουσών και μελλοντικών αναγκών τους</li><li>Η δημιουργία και διατήρηση σχέσεων εμπιστοσύνης μέσω συνεχούς υποστήριξης των επιχειρηματικών τους δραστηριοτήτων</li><li>Η υποστήριξη και εκτέλεση των εργασιών σε όλο το εύρος των βασικών προϊόντων (Χορηγήσεις/Καταθέσεις/Επενδύσεις) σε συνεργασία με τις αρμόδιες μονάδες της τράπεζας</li><li>Η αξιοποίηση και προώθηση λοιπών προϊόντων και υπηρεσιών που προσφέρονται τόσο από την τράπεζα όσο και από συνεργαζόμενες εταιρείες</li><li>Η προσήλωση στην άριστη εξυπηρέτηση των αναγκών του πελάτη</li><li>Η αύξηση του πελατολογίου βάσει στρατηγικής στόχευσης της τράπεζας.</li></ul>Απαιτούμενες δεξιότητες<ul><li>Πτυχίο ανώτερου/ανώτατου εκπαιδευτικού ιδρύματος κατά προτίμηση οικονομικής κατεύθυνσης.</li><li>Κατανόηση της σημαντικότητας της εμπειρίας του πελάτη</li><li>Πολύ καλή γνώση της αγγλικής γλώσσας</li><li>Πολύ καλή γνώση MS Office</li><li>Προσανατολισμός στην επίτευξη των αποτελεσμάτων</li><li>Άριστες επικοινωνιακές δεξιότητες.</li></ul>

Business relationship manager

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Cobalt Banking Relationship Manager (affluent/highnet worth customers) to join our dynamic team.We are looking for a Cobalt Banking Relationship Manager who will be responsiblefor the management and coordination of the tasks related to serving the Branch'saffluent/high-net worth customers (Cobalt) such as the sale of deposit, investment,lending and bancassurance products in accordance with the Bank's policies andprocedures. The job holder will promote the commercial objectives of the Branch,through the development and maintenance of good transactional relationship withCobalt customers and by informing them about new banking products and services.Responsibilities• Responsible for the affluent/high-net worth customer segment (Cobalt)development &amp; promotion of existing &amp; new Retail Banking products &amp; services• Market &amp; Competition monitoring• Responsible for the supervision and management of the transactional relationship&amp; performance of Cobalt clients while keeping them informed about the portfoliothey hold with the Bank• Ensures that the provision of services to clients is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with appropriate units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operational procedures• Formulating &amp; supervising the implementation of the branch’s commercial &amp;operational objectives Cobalt customers internal plan.• Provide information for the preparation/monitoring/review of the Bank's BranchNetwork budget at a branch level• Registering requests in the credit systems and ensuring the collection of therequired documents to be sent to the Credit approval and management Centers.Qualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)This is classified as Internal Data.• Master's degree (desirable) in the fields of business administration, finance oranother related subject• 7 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English.

Cobalt Banking Relationship Manager

Αναζητούμε έναν δυναμικό Relationship manager για να ενταχθεί στην ομάδα μας. Ο Relationship manager θα συνεργαστεί με την ομάδα Large corporate, που αποτελείται από έμπειρους επαγγελματίες στον χώρο των χρηματοοικονομικών, και θα έχει εκτενή έκθεση τόσο εντός της τράπεζας όσο και με πελάτες. Οι υποψήφιοι θα είναι υπεύθυνοι για την επικοινωνία &amp; υποστήριξη εταιρικών πελατών της διεύθυνσης Large corporate &amp; Project finance.Κύριες αρμοδιότητες<ul><li>Αντίληψη και εξακρίβωση χρηματοδοτικών αναγκών πελατών</li><li>Κατάρτιση και σχεδιασμός βέλτιστης λύσης για την κάλυψη χρηματοδοτικών αλλά και λοιπών κεφαλαιακών αναγκών στο σύνολο των κλάδων δραστηριότητας</li><li>Ανάλυση χρηματοδοτικών πλάνων έργων ανανεώσιμων πηγών ενέργειας&nbsp;</li><li>Διαχείριση χαρτοφυλακίου πελατών</li><li>Παρακολούθηση και διασφάλιση της επίτευξης στόχων</li><li>Συμμετοχή σε συναντήσεις με πελάτες</li><li>Διαχείριση προβλημάτων και παραπόνων δανειοληπτών σε συνεργασία με τους αρμόδιους χώρους</li><li>Διαπραγμάτευση με τους δανειολήπτες και συντονισμός λοιπών μερών</li><li>Ανάλυση οικονομικών και λοιπών δεδομένων με σκοπό την κατάρτιση εισήγησης προς τα αρμόδια εγκριτικά κλιμάκια</li><li>Εκπαίδευση και ενσωμάτωση νέων στελεχών στη διαδικασία και λειτουργία του τμήματος</li><li>Προσέλκυση νέας πελατείας.</li></ul>Απαιτούμενες δεξιότητες<ul><li>Πτυχίο ανώτατου εκπαιδευτικού ιδρύματος οικονομικής/χρηματοοικονομικής κατεύθυνσης</li><li>Μεταπτυχιακός τίτλος σπουδών οικονομικής/χρηματοοικονομικής κατεύθυνσης θα θεωρηθεί πρόσθετο προσόν</li><li>Εργασιακή εμπειρία τουλάχιστον 4 ετών στην εξυπηρέτηση μεγάλων ομίλων και διαχείριση σχέσεων άνω των €50 εκατ.</li><li>Άριστη γνώση βασικών οικονομικών μεγεθών εταιρειών αλλά και δεικτών ανάλυσης και βιωσιμότητας Project finance</li><li>Τεχνικές γνώσεις βασικών δανειακών προϊόντων</li><li>Πολύ καλές διαπραγματευτικές ικανότητες και επιχειρηματική σκέψη</li><li>Οργανωτική ικανότητα</li><li>Αναλυτική / Συνθετική / Κριτική σκέψη</li><li>Πρωτοβουλία / Υπευθυνότητα</li><li>Άριστη χρήση / δομή του γραπτού λόγου (Ελληνικά – Αγγλικά)</li><li>Επικοινωνιακή δεξιότητα</li><li>Άριστη χρήση MS Office (Word, Excel, PowerPoint)</li><li>Ικανότητα διαχείρισης πολλαπλών έργων ταυτόχρονα υπό πίεση, εντός συγκεκριμένων χρονοδιαγραμμάτων</li><li>Πιστοποιήσεις επαγγελματικού επιπέδου (ACCA, ACA, CFA, ΣΟΕΛ).</li></ul>

Large corporate - Relationship manager

CrediaBank, which was created through the merger of Attica Bank and the former Pancreta Bank, is looking for a Small Business Banking Relationship Manager to join our dynamic team.We are looking for a Small Business Banking Relationship Manager who will be responsible for the management, development, coordination and completion of the sale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers and informing them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the development of new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB) products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SB products / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development &amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products / services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), by providing all the required information• Support the implementation and improvement of the Branch’s organization and operations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economics or another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Small Business Banking Relationship Manager

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Small Business Banking Relationship Manager tojoin our dynamic team.We are looking for a Small Business Banking Relationship Manager who will beresponsible for the management, development, coordination and completion of thesale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers andinforming them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the developmentof new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB)products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SBproducts / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development&amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products /services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), byproviding all the required information• Support the implementation and improvement of the Branch’s organization andoperations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance oranother related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Assistant relationship manager Χανιά

Assistant relationship manager Κόρινθος

Assistant relationship manager Θεσσαλονίκη

We are looking for a Small Business Banking Relationship Manager who will be responsible for the management, development, coordination and completion of the sale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers and informing them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the development of new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB) products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SB products / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development&amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products / services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), by providing all the required information• Support the implementation and improvement of the Branch’s organization and operations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economics or another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

We are looking for a Cobalt Banking Relationship Manager who will be responsible for the management and coordination of the tasks related to serving the Branch's affluent/high-net worth customers (Cobalt) regarding the sale of deposit, investment, lending and bancassurance products, in accordance with the Bank's policies and procedures. The job holder will promote the commercial objectives of the Branch, through the development and maintenance of good working relationships with Cobalt customers and by informing them about new banking products and services.Responsibilities• Responsible for Cobalt customer development &amp; promotion of existing &amp; NEW Retail Banking products &amp; services• Market &amp; Competition monitoring• Responsible for supervision / management of transactional relationship &amp; performance of Cobalt clients and informing Clients in relation to the portfolio they hold with the Bank• Ensures that the provision of services to clients is carried out in accordance with the instructions and terms agreed with the Bank• Collaboration with competent units in the framework of development &amp; promotion of products/services• Management of organizational &amp; operational branch issues and checking the correct signing of customer requests before transmission to Central Services• Ensuring implementation/improvement of branch organization &amp; operation procedures• Formulation &amp; supervision of execution of internal plan for implementation of branch commercial &amp; operational objectives concerning Cobalt customers• Keep informed of the preparation/monitoring/review of the Bank's Branch Network budget at branch level• Registering requests in the credit systems and ensuring the collection of the required customer supporting documents and their sending to the customer credit approval and management centersQualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 7 years of experience in a similar position• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1,a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Cobalt Banking Relationship Manager – Σύμβουλος Πελατείας Ιδιωτών

We are looking for a Cobalt Banking Relationship Manager who will be responsible for the management and coordination of the tasks related to serving the Branch's affluent/high-net worth customers (Cobalt) regarding the sale of deposit, investment, lending and bancassurance products, in accordance with the Bank's policies and procedures. The job holder will promote the commercial objectives of the Branch, through the development and maintenance of good working relationships with Cobalt customers and by informing them about new banking products and services.Responsibilities• Responsible for Cobalt customer development &amp; promotion of existing &amp; NEW Retail Banking products &amp; services• Market &amp; Competition monitoring• Responsible for supervision / management of transactional relationship &amp; performance of Cobalt clients and informing Clients in relation to the portfolio they hold with the Bank• Ensures that the provision of services to clients is carried out in accordance with the instructions and terms agreed with the Bank• Collaboration with competent units in the framework of development &amp; promotion of products/services• Management of organizational &amp; operational branch issues and checking the correct signing of customer requests before transmission to Central Services• Ensuring implementation/improvement of branch organization &amp; operation procedures• Formulation &amp; supervision of execution of internal plan for implementation of branch commercial &amp; operational objectives concerning Cobalt customers• Keep informed of the preparation/monitoring/review of the Bank's Branch Network budget at branch level• Registering requests in the credit systems and ensuring the collection of the required customer supporting documents and their sending to the customer credit approval and management centersQualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 7 years of experience in a similar position• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1,a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

As a Mass Segment Officer, reporting to the Branch Manager, you will manage and all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships and informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage service flow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests and escalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products and services• Monitor the market and competition and liaise with relevant departments on product and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes and overdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financial transactions• Manage branch organizational and operational matters, ensuring proper documentation and customer approval, before submission to Central Services; promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal Commercial and operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to the related credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, Business Administration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit, and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Mass Segment Officer

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Mass Segment Officer to join our dynamic teamAs a Mass Segment Officer, reporting to the Branch Manager, you will manage andcoordinate all activities related to servicing individual customers of the Branch,including the sale of deposit, investment, lending, and bancassurance products. Youwill support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures.You will actively promote the branch's commercial objectives by building andmaintaining strong client relationships and informing them about new bankingproducts and services. As the first point of contact, you will play a key role in ensuringan exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strongcommitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage serviceflow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests andescalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products andservices• Monitor the market and competition and liaise with relevant departments onproduct and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes andoverdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financialtransactions• Manage branch organizational and operational matters, ensuring properdocumentation and customer approval, before submission to Central Services;promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal commercialand operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to therelated credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1,a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.Preferred Qualifications:We highly encourage applications from local candidates or permanentresidents of Trikala who are familiar with the community and local bankingneeds.

As a Transaction Banking Sales Associate, you are responsible for executing the sales of transaction products. &nbsp;What you will be doing&nbsp;<ul><li>Actively engage, along with Sales Specialists, wholesale clients to promote the Bank’s products and services regarding Payments and Cash Management, Trade Services and Trade Finance.</li><li>Liaise with Wholesale Relationship Managers and Sales Specialists to achieve financial targets with regards to their respective clientele.</li><li>Coordinate with Sales Specialists and Senior Sales Specialists on coverage strategy of clients and its execution.</li><li>Promote the Bank’s products and services through marketing events directly to the clientele, with the guidance of a Sales Specialist / Senior Sales Specialist.</li><li>Assess optimal pricing structure for relevant products and services, in conjunction with relevant Relationship &nbsp;Manager and Sales Specialists.</li><li>Inform internal stakeholders on the products and services.</li><li>Participate in the process of setting sales goals along with &nbsp;Relationship Officers.</li><li>Prepare product presentations for clients and stakeholders.</li></ul>&nbsp;What you need to have&nbsp;&nbsp;<ul><li>A Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or related field.</li><li>A Master’s degree in related field (desirable).</li><li>At least three (3) years of working experience in relevant roles.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

Transaction Banking Sales Associate

As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrat strongcommitment to the achievement of the team’s and the Organization’s goals. Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performancesupervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

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