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Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders</li><li>Willing to work weekends and irregular hours which will include night shifts</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritize, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Customer Service Representative (German)

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders</li><li>Willing to work weekends and irregular hours which will include night shifts</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritise, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

We are looking for a highly skilled and experienced Frontend Developer with deep expertise in Angular to contribute to the development of advanced web applications in the insurance sector.In this important role, you will not only spearhead the frontend development but also influence the technical direction of our projects. We offer a hybrid work model with a mix of remote and on-site work at EPAM’s Nicosia office.If you are a forward-thinking developer looking to make a tangible impact in a dynamic industry, we would love to hear from you! #LI-DNIResponsibilities<ul><li>Design and develop sophisticated web applications using Angular to meet the specific needs of the insurance industry</li><li>Collaborate closely with product, UX/UI and backend teams to ensure smooth delivery of features</li><li>Write clean, efficient and maintainable code, setting high standards for software quality</li><li>Optimize applications for maximum performance and scalability to manage large data volumes</li><li>Conduct code reviews, mentor junior developers and share best practices to maintain a culture of excellence</li><li>Troubleshoot and resolve complex technical issues, ensuring the robustness and reliability of the applications</li><li>Promote the adoption of new technologies and frameworks that improve the functionality and user experience of our applications</li></ul>Requirements<ul><li>3+ years of expertise in Angular, focusing on performance optimization, data security, integration with APIs and user interface responsiveness</li><li>Advanced proficiency in JavaScript, HTML5, CSS3 and modern frontend frameworks</li><li>Expertise in RESTful APIs and backend integration</li><li>Experience with version control systems (e.g., Git) and CI/CD processes</li><li>Strong experience with state management (e.g., NgRx) and building scalable applications</li><li>Proactive and detail-oriented professionals with a can-do attitude, capable of autonomously managing tasks</li><li>Maturity in decision-making and handling responsibilities, taking initiative in addressing project needs and challenges</li><li>In-depth understanding of responsive design, performance optimization and web architecture</li></ul>We offer<ul><li>Private healthcare insurance</li><li>Global travel medical and accident insurance</li><li>Regular performance assessments</li><li>Referral bonuses</li><li>Family friendly initiatives</li><li>Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more</li><li>*All benefits and perks are subject to certain eligibility requirements</li></ul>

Frontend Developer with Angular experience (relocation to Cyprus)

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.Responsibilities<ul><li>Monitor the security of on-chain and business data to ensure data consistency and fund safety.</li><li>Identify and analyze issues such as duplicate entries, missing transactions, and abnormal activities, and drive timely resolution.</li><li>Propose optimization suggestions during daily operations to enhance overall fund security and data accuracy.</li><li>Participate in test case design, test data preparation, testing execution, and the development of automated testing scripts.</li></ul>Requirements<ul><li>At least 3 years of experience in QA (Quality Assurance) or Operations Engineering, with proficiency in automation testing and solid backend testing and coding skills.</li><li>Strong understanding of blockchain and Web3 concepts, familiar with major blockchain networks, blockchain data query methods, fund security logic, account system architecture, transaction lifecycles, and smart contracts.</li><li>Experience using blockchain explorers (e.g., Etherscan, BscScan) or analyzing node logs is preferred.</li><li>Proficient in SQL testing, capable of independently writing and executing SQL queries for data verification.</li><li>Skilled in Python / Shell scripting, able to independently process and validate data.</li><li>Familiar with Agile / Scrum development methodologies.</li><li>Experienced with Git, CI/CD pipelines, and API testing workflows.</li><li>Background in financial institutions, clearing and settlement systems, or risk control systems is preferred.</li></ul>Bonus<ul><li>Experience in big data middleware testing, such as Hadoop, Hive, Spark, Kafka, or Flink.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

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customer service representative (german)

Binance

customer service representative (german)

Binance

frontend developer with angular experience (relocation to cyprus)

EPAM Global

qa engineer

Binance

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