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As a Service Delivery Manager – Betting Systems, you’ll be at the heart of our Sportsbook technology operations. Your mission? To lead the planning, development, and support of IT solutions and network assets that power our betting platforms. You’ll orchestrate internal and external teams, ensuring seamless collaboration between business stakeholders, vendors, and developers to deliver projects accurately, efficiently, and on time.&nbsp;Your day to day will include:• &nbsp; &nbsp;Contributing to team budget planning and ensuring its effective execution • &nbsp; &nbsp;Ensuring business needs are clearly understood and translated into technical specifications (SoW) for effective solution development • &nbsp; &nbsp;Mapping and proposing the prioritization of projects, new developments, upgrades or change requests, setting up the overall plan and budget and allocating resources • &nbsp; &nbsp;Coordinating cross-functional teams (IT, vendors, business owners) to deliver high-quality, cost-efficient solutions aligned with business goals • &nbsp; &nbsp;Overseeing testing, UAT, and production releases to ensure functionality and minimize business disruption • &nbsp; &nbsp;Monitor operational efficiency of solutions, manage troubleshooting, and ensure SLA compliance • &nbsp; &nbsp;Identifying risks and areas for improvement in systems and equipment, proposing mitigation actions and upgrades • &nbsp; &nbsp;Managing and coaching team members to support skill development and goal achievement • &nbsp; &nbsp;Promoting collaboration across delivery units to optimize resource utilization and align product roadmaps.&nbsp;What you need to succeed • &nbsp; &nbsp;BSc in Computer Science, Information Systems, or equivalent; MSc in a relevant field is a plus • &nbsp; &nbsp;8+ years of experience in IT project management and solution development • &nbsp; &nbsp;Proven track record in coordinating large-scale projects and managing budgets • &nbsp; &nbsp;Consulting experience in IT or Business within the private sector • &nbsp; &nbsp;Hands-on experience in solution development and testing • &nbsp; &nbsp;Familiarity with Agile methodologies and principles • &nbsp; &nbsp;Preferable knowledge of Sportsbook Solutions • &nbsp; &nbsp;Excellent project management, analytical, and problem-solving skills • &nbsp; &nbsp;High attention to detail, accuracy, and a methodical approach • &nbsp; &nbsp;People management and team leadership skills • &nbsp; &nbsp;Strong collaboration skills and ability to engage stakeholders at all levels&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Service Delivery Manager-Betting Systems (3726)

We are on the lookout for a proactive and strategically minded Regional Co-op Marketing Supervisor to join our fast-paced Marketing team. This role acts as a key liaison between our internal marketing function and the portfolio of brands we represent. You will be responsible for cultivating strong brand partnerships, aligning marketing strategies, securing co-op budgets, and delivering integrated campaigns that drive visibility and commercial impact. All actions and negotiation should be implemented in all Region (4 countries).As part of a multibrand retail organization, you will work closely with both internal stakeholders and external brand partners to ensure consistent messaging, timely campaign execution, and optimal brand exposure across all consumer touchpoints.&nbsp;Key Responsibilities<ul><li>Brand Relationship Management: Establish and maintain strong relationships with key brand partners, ensuring open communication and mutual understanding of marketing goals, product launches, and brand positioning.</li><li>Lead the development, planning, coordination, and execution of joint marketing campaigns aligned with the annual MarCom strategy and promotional calendar.</li><li>Responsible for execution E2E on all new drops or campaigns deriving from brands execution E2E (production, photo shooting, instore materials etc).</li><li>Align internal marketing plans with brand calendars to ensure timely and impactful communication, product storytelling, and market activations.</li><li>Stay up to date on upcoming product launches and brand strategies by attending presentations, briefings, and regular meetings with brand partners.</li><li>Negotiate, secure, and manage co-op marketing budgets from brands, ensuring maximum return on investment and brand visibility.</li><li>Work closely with internal teams such as Digital, Retail, Visual Merchandising, and Buying to ensure cohesive 360° campaign rollouts.</li><li>Create and coordinate all briefs for the relevant teams or external companies.</li><li>Track and evaluate the effectiveness of brand campaigns, providing regular reports and recommendations for optimization.</li><li>Plan and execute in-store and external events or activations in collaboration with agencies and brand partners.</li></ul>&nbsp;Required Qualifications &amp; Experience<ul><li>Bachelor’s degree in Μarketing, Communications, Business Administration, or a related field.</li><li>3–5 years of experience in a marketing or brand partnerships role, preferably in retail or FMCG environments.</li><li>Proven experience in managing co-op marketing initiatives or collaborating directly with external brands.</li><li>Strong project management skills with the ability to handle multiple campaigns simultaneously.</li><li>Excellent communication and negotiation skills.</li><li>Detail-oriented with a solution-driven mindset.</li><li>Proficiency in MS Office and digital marketing tools.</li><li>Fluent in English, both written and spoken.</li></ul>&nbsp;What we offer<ul><li>Competitive Compensation: Attractive salary, bonus scheme, private health insurance, and other benefits to support your well-being.</li><li>Growth &amp; Development: We invest in your professional development with continuous learning opportunities, mentorship programs, and clear career progression paths.</li><li>Employee Discounts: Enjoy generous discounts at all FOURLIS Group brands – INTERSPORT, IKEA, Foot Locker, Holland &amp; Barret.</li><li>Inclusive Culture: We celebrate diversity and are dedicated to creating an inclusive environment where everyone feels welcome and respected.</li><li>Work from-home flexible policy.</li></ul>&nbsp;Apply now and become part of our journey into a bold new era!

Regional Co-op Marketing Supervisor

As Senior Manager, Evaluation &amp; QA Engineer (Individual Contributor), you will own the quality, evaluation, and reliability strategy for our pip‑installable AI Capabilities SDK and its reusable modules (RAG components, agent/tool cookiecutters, MCP adaptors, standardized interfaces). You will design evaluation frameworks, test harnesses, and automation pipelines that make quality measurable and repeatable—from unit and integration tests to adversarial/fuzz testing, performance/cost benchmarking, and safety/privacy checks.You will collaborate closely with:<ul><li>Embedded AI Architects and Solution Designers to codify evaluation requirements that mirror real solution patterns.</li><li>AI Engineering to validate PI increments, integrate external technologies, and capture model/agent‑level failure modes.</li><li>DevOps Engineers to wire evaluation gates into CI/CD and release trains.</li><li>Developer Experience Engineers to ensure developers receive clear, actionable evaluation reports and quickstarts.</li><li>Digital Creation Centers and Forward Impact Teams (FITs) to gather field feedback and ensure tests reflect production reality.</li></ul>&nbsp;Why this Role MattersFor modular AI capabilities to scale safely and predictably, we need evidence‑driven quality. This role turns evaluation into a first‑class, automated discipline—ensuring every SDK change is validated for correctness, performance, safety, and operability. You will reduce regressions, raise confidence, and accelerate adoption across products and services that rely on the SDK as their backbone.ROLE RESPONSIBILITIES1) Evaluation Strategy &amp; Quality Architecture<ul><li>Define the evaluation strategy for SDK modules (parsers, retrievers, rankers, connectors, agent tools, MCP adaptors), including metrics, datasets/fixtures, benchmarks, and acceptance thresholds.</li><li>Establish quality gates for release: test coverage minimums, latency/throughput/cost budgets, stability envelopes, and backward compatibility checks.</li><li>Establish source code writing principles that align with the widely accepted coding standards and ensure high maintainability degree.</li><li>Create reproducibility standards (seeds, dataset/version pins, environment parity) and evidence capture (reports, artifacts) for auditability.</li></ul>2) Test Harnesses &amp; Automation<ul><li>Build unit, integration, contract, property‑based, and fuzz/adversarial test harnesses for SDK components; standardize fixtures for RAG and agent scenarios (vector stores, document corpora, tool execution).</li><li>Partner with DevOps to integrate tests and quality gates into CI/CD (parallelization, matrix runs, caching) and to fail builds on significant regressions or unmet quality bars.</li><li>Design benchmark suites for performance and cost profiling (e.g., latency distributions, throughput, memory/CPU footprints) with clear pass/fail criteria.</li></ul>3) Safety, Privacy &amp; Guardrails<ul><li>Codify safety evaluations (toxicity/abuse prompts, jailbreak resistance, sensitive data leakage risks) and policy adherence tests for agent/tool behaviors.</li><li>Validate security-by-design aspects of SDK usage (authn/z integration points, secrets handling, data minimization); coordinate with Platform/Security for service consumers.</li><li>Ensure privacy and compliance checks are represented in test plans and evidence bundles (PII handling, retention, deletion workflows).</li></ul>4) Observability-by-Design for Libraries<ul><li>Work with Capability Architecture and DevOps to embed diagnostic hooks suitable for libraries (structured logging, metrics/traces toggles) and define SLIs relevant to consuming services.</li><li>Verify error models (exceptions/types/codes) and retry/backoff behaviors; ensure runbooks and troubleshooting guides are informed by evaluation results.</li></ul>5) Data &amp; Datasets Governance for Evaluation<ul><li>Curate and version evaluation datasets (synthetic and real-world samples where appropriate); maintain data lineage and provenance.</li><li>Implement dataset health checks (drift, representativeness, coverage) and red‑team suites that evolve with product use cases.</li><li>Align dataset usage with legal/privacy guidance; document constraints and approvals.</li></ul>6) Developer Experience &amp; Enablement<ul><li>Produce evaluation reports and quality dashboards that developers can interpret quickly (summary + drill‑downs + diffs vs. baseline).</li><li>Collaborate with Technical Writers and Developer Experience engineers to include evaluation guidance, quickstarts, and troubleshooting in SDK docs.</li><li>Provide templates for teams to extend evaluation suites when contributing new modules via feature branches.</li></ul>7) Collaboration &amp; Continuous Improvement<ul><li>Close feedback loops with Embedded Architecture, Solution Design, AI Engineering, Creation Centers, and FITs to keep evaluation aligned with production realities.</li><li>Lead post‑release and incident reviews to improve test coverage, resilience, and guardrails.</li><li>Track and improve quality KPIs (escaped defects, regression counts, benchmark variance, time-to-detect/repair).</li></ul>MEASURES OF SUCCESS<ul><li>Safety &amp; compliance: Guardrail tests pass; reduced policy violations; documented evidence meets audit requirements.</li><li>DX &amp; adoption: Clear evaluation reports improve developer confidence; faster time‑to‑first‑success for consuming teams.</li><li>Continuous Improvement: Actionable insights from incidents and field feedback lead to expanded test suites and stronger guardrails.</li><li>Process Excellence: Data-driven evaluation of the efficiency, quality and consistency of the SDK testing and quality workflows.</li></ul>QUALIFICATIONSBasic Qualifications<ul><li>7+ years in QA/Quality Engineering/Evaluation for SDKs, libraries, or platform components in software/AI contexts.</li><li>Hands‑on experience building automated test frameworks (unit/integration/contract) and benchmark suites; strong Python testing fluency (e.g., pytest, property-based testing, fuzzing).</li><li>Proficiency with CI/CD systems (GitHub Actions, Azure DevOps, GitLab CI) and integrating quality gates (coverage, performance, security).</li><li>Working knowledge of AI/ML or GenAI patterns (RAG, vector stores, agents/tools) and evaluation considerations for these workloads.</li><li>Strong grasp of reproducibility, data governance, and observability‑by‑design for libraries.</li></ul>Preferred Qualifications<ul><li>Experience with adversarial/red‑teaming methodologies for LLM‑enabled features and safety guardrails.</li><li>Background in performance engineering (profiling, optimization, latency/cost analysis) for Python libraries.</li><li>Familiarity with security and privacy testing (static analysis, secrets scanning, dependency hygiene, PII handling).</li><li>Exposure to regulated environments (healthcare/pharma/finance) and audit‑ready evidence capture.</li><li>Comfortable collaborating across architecture, DevOps, DX, LLMOps, platform, and product teams in matrixed organizations.</li></ul>

Senior Manager, Evaluation & QA Engineer 4949162

As a Scrum Master you will work day-to-day with cross-functional Scrum Teams and organizations’ stakeholders. You will bring your experience, fresh ideas and creative thinking to support and foster the positive evolution of their practices. You will focus on guiding them towards continuously improving the way they work to achieve team and organization’s goals.Responsibilities:<ul><li>Be a Scrum master for 1-2 scrum team(s) with a focus on coaching the team(s) towards self-organization and continuous improvement</li><li>Facilitate Scrum events, discussions and decision making</li><li>Assist the product owner(s) with creating and maintaining a healthy and ordered and product backlog</li><li>Improve transparency and create information radiators. Maintain relevant metrics that help the team see how they are doing</li><li>Reach out to the larger company network for impediment removal</li><li>Enable cross-team coordination. Take responsibility for managing dependencies between your team(s) and third parties</li><li>Train and coach stakeholders and middle management, to embrace and enable Agility</li><li>Strengthen the presence of Accenture as an Agile center of excellence</li><li>Participate and contribute to the Accenture Agile Community</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Technology, Business, or other related studies</li><li>Min 2 years of working Experience as a Scrum Master or Product Owner</li><li>People-focused; Empathetic, courageous, open and energetic with a natural tendency to improve others.</li><li>A strong communicator with advanced organizational skills.</li><li>Greek language is a must</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Be part in the biggest agile practice in Greece.</li><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application.To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website www.accenture.com/gr-en/.The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece

Scrum Master - Thessaloniki

Scrum Master - Athens

Are you ready to join a department with the latest technological advancements in its field and bright future?In this role, you will have the opportunity to execute service work and provide great customer support in accordance with ABB standard processes, quality standards, and safety guidelines. You will also showcase your expertise by displaying a clear understanding of the products, urgency and care in your own area of responsibility.From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.Based in Thermi, Thessaloniki and reporting to Product Marketing Manager, you will execute service work related to our EV department (Electrical Vehicle Chargers). You will be mainly accountable for:<ul><li>Providing on-site or remote technical support for installation and commissioning of equipment</li><li>Handling maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories</li><li>Advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines</li><li>Creating and maintaining strong relationships with customers</li><li>Collaborate with the technical team to prepare orders and support projects</li><li>Travelling mainly within north Greece (and rarely on Balkan), as the role gives the opportunity to create a new service base on this area. &nbsp;</li></ul>Our team dynamics You will join a talented, high performing team, where you will be able to thrive.Qualifications for the role<ul><li>University Degree in Electrical or Electronic Engineering (Technological sector)</li><li>Sound knowledge of, and hands-on experience in servicing, maintaining, commissioning and repairing of EV products will be considered and asset</li><li>Solid command of English and Greek language</li><li>Strong computer literacy</li><li>Excellent time management skills</li><li>Team oriented personality and a solutions-oriented approach</li><li>Trustworthy &amp; ability to succeed in a fast-paced problem-solving environment</li><li>Driver’s license / Ability to travel within GR (and Balkan at times)</li></ul>We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Field Service Engineer (EV Chargers)

The Packaging Engineer designs, develops, and optimizes packaging solutions to ensure product protection, cost efficiency, sustainability, and compliance with company and regulatory standards. &nbsp;Key Responsibilities<ul><li>Design and develop packaging for new and existing products (primary, secondary, tertiary).</li><li>Evaluate materials, designs, and suppliers to optimize cost, performance, and sustainability.</li><li>Conduct packaging tests and document results.</li><li>Ensure packaging complies with legal, safety, and environmental standards.</li><li>Collaborate with R&amp;D, marketing, production, and procurement teams to align on packaging needs.</li><li>Support packaging line trials and resolve technical issues.</li><li>Maintain packaging specifications and BOMs (Bills of Materials).</li><li>Identify and implement continuous improvement opportunities in packaging processes and materials.</li></ul> Requirements<ul><li>Bachelor’s degree in Mechanical Engineering or equivalent.</li><li>2–5 years of experience in industrial packaging development.</li><li>Knowledge of packaging materials (plastics, paperboard, corrugated, films, etc.).</li><li>Familiarity with CAD design tools and packaging test methods.</li><li>Strong analytical and problem-solving skills.</li><li>Project management and cross-functional collaboration skills.</li><li>Awareness of sustainability and eco-design principles.</li><li>Advanced English knowledge (oral and written)</li><li>Advanced knowledge of MS Office; EPR Systems knowledge (preferably SAP) will be considered a plus</li></ul>&nbsp;

Packaging Engineer

The Sr R&amp;D Compliance Officer will report to the R&amp;D Compliance Manager and will be responsible for documenting and monitoring the implementation of the Quality Assurance System, with the aim of ensuring product quality and achieving the objectives of the Department. The role requires strong coordination and communication skills with both internal departments and external partners/suppliers, ensuring compliance with applicable regulatory requirements (GMP, ISO, etc.).The position includes responsibilities covering the entire R&amp;D Department (Analytical/Formulation, CMC), as it will support both manufacturing sites (Pikermi &amp; Keratea).&nbsp;Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp; Drafting, reviewing, and revising procedures and SOPs related to the Department·&nbsp;&nbsp;&nbsp;&nbsp; Participation in the implementation of new systems and programs (or projects) related to product quality·&nbsp;&nbsp;&nbsp;&nbsp; Management of deviations and change controls·&nbsp;&nbsp;&nbsp;&nbsp; Preparation, issuance, and monitoring of the implementation/execution of corrective and/or preventive action plans (CAPAs)·&nbsp;&nbsp;&nbsp;&nbsp; Coordination and documentation of Cleaning Validation studies·&nbsp;&nbsp;&nbsp;&nbsp; Implementation of the personnel training process·&nbsp;&nbsp;&nbsp;&nbsp; Monitoring the implementation of the Validation Master Plan·&nbsp;&nbsp;&nbsp;&nbsp; Audit preparation and conducting internal audits·&nbsp;&nbsp;&nbsp;&nbsp; Submission of proposals to improve the Department’s operations·&nbsp;&nbsp;&nbsp;&nbsp; Collaboration with involved departments for the implementation of the Quality Management System (QMS) procedures·&nbsp;&nbsp;&nbsp;&nbsp; Responsibility for compliance with Health and Safety rules, in accordance with applicable legislation&nbsp;Technical Skills:·&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of &nbsp;GMP's, Health and Safety requirements·&nbsp;&nbsp;&nbsp;&nbsp; Ability to write and review Procedures / Policies / Files / Instructions / Certificates / Protocols·&nbsp;&nbsp;&nbsp;&nbsp; Languages·&nbsp;&nbsp;&nbsp;&nbsp; Software Tools (Microsoft, QMS)·&nbsp;&nbsp;&nbsp;&nbsp; Audit Management Skills&nbsp;Required Qualifications/:·&nbsp;&nbsp;&nbsp;&nbsp; University Degree in Chemistry, Pharmacy, or in a relevant scientific discipline·&nbsp;&nbsp;&nbsp;&nbsp; At least 2 years of experience in a similar role·&nbsp;&nbsp;&nbsp;&nbsp; Fluent in English and Greek·&nbsp;&nbsp;&nbsp;&nbsp; Advanced computer skills (PC literacy)·&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational and time-management skills·&nbsp;&nbsp;&nbsp;&nbsp; Team spirit and effective communication skills·&nbsp;&nbsp;&nbsp;&nbsp; Strong sense of responsibility with excellent attention to detail·&nbsp;&nbsp;&nbsp;&nbsp; FDA/ Anvisa experience will be considered as an asset

Senior R&D Compliance Officer

At Wolt, we're on a mission to deliver exceptional service experiences globally. Our Global Workforce Management (WFM) team is at the heart of this mission, ensuring we can meet customer needs swiftly and efficiently, no matter where they are. We're looking for a Global Intraday Lead to join our team and drive a unified, global approach to real-time WFM across more than 30 countries.In this high-impact role, you'll be instrumental in shaping how we monitor, manage, and react in real-time. You'll coordinate with over 120 shift leads, establishing standardized processes, tools, and playbooks to maximize service levels and ensure we can recover quickly from any unexpected incidents. Your work will be critical to our success, and you'll collaborate closely with regional WFM leads, global planning teams, and real-time coordinators. You'll also be supported by a robust analytics and product team, ensuring you have the tools and insights you need to succeed.What you’ll be doingDay-to-day in this role you’ll:<ul><li>Monitor and manage real-time performance across 30+ countries to ensure service levels are consistently met</li><li>Act as the primary escalation point for real-time issues requiring global oversight</li><li>Develop and maintain global intraday playbooks, including standardised alerts, thresholds, queue priority strategies, and prescriptive actions</li><li>Define and implement weekly planning frameworks and daily monitoring protocols.</li><li>Create and maintain incident management playbooks to guide speedy responses to outages, service disruptions, and other crises</li><li>Define escalation protocols and provide real-time support to mitigate and recover from incidents</li><li>Train and mentor shift leads and intraday coordinators on best practices and new methodologies</li><li>Conduct intraday governance sessions to review performance and drive continuous improvement</li><li>Partner with analytics and product teams to ensure dashboards, live monitoring tools, and reporting systems support desired outcomes</li><li>Establish governance frameworks, ensuring alignment across regions and consistent execution</li><li>Leverage data to drive decisions and identify trends, opportunities, and areas of improvement</li><li>Establish feedback mechanisms to ensure key real-time observations are integrated into scheduling and planning processes, addressing root causes and solving problems upstream</li><li>Set up observation and coordination mechanisms to enhance teamwork and operational consistency</li></ul>Our humble expectations<ul><li>Extensive experience in workforce management, particularly in intraday or real-time operations at a global scale</li><li>Strong leadership skills with a proven ability to influence and align diverse teams across multiple regions</li><li>Strategic thinker with a deep understanding of WFM tools, metrics, and methodologies</li><li>Excellent problem-solving skills, especially in high-pressure situations</li><li>Data-driven approach with proficiency in BI tools, dashboards, and reporting systems</li><li>Fluency in English</li><li>Outstanding communication and stakeholder management skills</li></ul>

Workforce Management Global Intraday Lead

Site Reliability Engineer (SRE) for Integrated Order Management (IOM) is responsible for maintaining and improving the reliability, availability, performance, and scalability of the IOM platform and provided services. This includes designing, implementing, and maintaining the infrastructure, tools, and processes necessary to support the platform operations. The SRE will work closely with development and operation teams, from the core IOM platform based on SAP S/4 Order To Cash (OTC, former SD) as well as cross-platform ones, covering various sales order entry channels and integrations, to ensure that the platform is scalable, secure, and highly available. SRE will also be responsible for monitoring the platform, identifying and resolving complex issues, and implementing improvements to prevent future incidents. The SRE will be expected to have a strong understanding of the SAP S/4 OTC configuration and systems operations, experienced with highly-integrated order management landscapes, DevOps practices, and cloud infrastructure with a focus on automating operations and resolving complex technical challenges.YOUR KEY RESPONSIBILITIES:• Availability &amp; Performance Monitoring:o Monitor product systems health, availability, and performance to ensure services meet defined service-level objectives (SLOs) and service-level agreements (SLAs).Work on system reliability engineering by designing and implementing system that is resilient, fault-tolerant, and capable of withstanding both expected and unexpected failures.o Proactively identify, troubleshoot, and resolve issues affecting the stability of the platform and its integrations.o Implement and maintain monitoring and alerting systems to provide visibility on performance, application health, and user experience.o Leverage observability tools (e.g., Azure Monitor, Application Insights, Power Platform Monitor, Dynatrace) to enhance real-time visibility.• Problem Management &amp; Root Cause Analysis:o Lead troubleshooting efforts for complex issues (problems), diagnose root causes, and drive improvements to prevent recurrence in collaboration with Development teams and Product Mgr. partners. Ensure proactive management of alerts and participation in crisis management teams as requiredo Perform root cause analyses with the relevant Development &amp; Operations teams to identify and resolve recurring issues, documenting findings, and driving systemic changes to prevent future failures. Lead post-incident reviews to document learnings and work with teams to implement long-term fixes.• Automation &amp; Continuous Improvement:o Implement processes and practices that continuously improve the reliability, performance, and scalability of the system.o Develop &amp; maintain automations for repetitive tasks to increase efficiency, reduce manual effort, and improve response times.o Collaborate with DevOps teams ensuring that releases follow testing and quality assurance standards.o Ensure the platform can scale efficiently, meet growing user demand, and plan for future capacity needs.• Collaboration &amp; Cross-Functional Coordination:o Collaborate with product development teams, cloud operations, integration, and other platform teams to define reliability requirements and prioritize improvement initiatives.o Partner with the security team to implement best practices and maintain compliance within the environment.o Provide training and support to team members and users on incident response protocols, monitoring tools, and troubleshooting techniques.o Share insights and best practices with other SREs to foster knowledge sharing and improve reliability across the organization.Work with SRE Manager and other Platform SREs, SIAM (Service &amp; Integration Management) team, and the SRE Community of Practice to leverage synergies and share best practices to ensure Operational Excellence.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.• 5+ years of experience in Site Reliability Engineering, DevOps, or IT operations with a focus on application reliability and observability.• 3+ years of experience with SAP S/4 OTC/SD and D365 CRM, and order management interfaces within B2B or B2C preferably in the FMCG industry, including understanding its architecture, configuration, and integrations.• Hands-on experience with systems monitoring, alerting, and observability tools, especially within the Microsoft ecosystem (e.g., xx-xx-xx).• Strong knowledge of cloud infrastructure, data structures and algorithms• Experience with SAP TMS, Azure DevOps CD/CI Pipelines (ALM)• Excellent troubleshooting and problem-solving skills, with a focus on improving long-term reliability and efficiency.• Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams. Fluent in written and verbal English• Detail-oriented and capable of managing multiple priorities in a fast-paced environment.• English proficiency

Site Reliability Engineer - Integrated Order Management

We are&nbsp;seeking&nbsp;an empathetic and inspiring leader to guide our talented software development team. In this role, you will&nbsp;be responsible for&nbsp;fostering a collaborative and supportive environment where team members can thrive both personally and professionally. Your primary focus will be on your people: mentoring and developing them, removing roadblocks, and steering the team’s technical direction in alignment with the company’s strategic&nbsp;objectives&nbsp;<ul><li>Lead two agile full-stack teams focused on building core platform services that power all TeamViewer products, and take full ownership of delivering on the product roadmap&nbsp;</li></ul><ul><li>Ensure high code quality and overall team performance, holding responsibility for technical excellence and delivery&nbsp;</li></ul><ul><li>Leverage your solid technical background to inspire, guide, and mentor the teams, ensuring their solutions are scalable, reusable, and easy to integrate by other teams&nbsp;</li></ul><ul><li>Promote an agile mindset and support the team in delivering software that meets the highest standards in stability, performance, and security&nbsp;</li></ul><ul><li>Foster a culture of open communication and continuous feedback within the teams&nbsp;</li></ul><ul><li>Support the personal and professional growth of team members, helping them reach their full potential&nbsp;</li></ul>&nbsp;Requirements&nbsp;<ul><li>University degree in Computer Science, Information Technology, or a related field&nbsp;</li></ul><ul><li>Minimum of 2 years in a leadership position within an agile software development environment&nbsp;</li></ul><ul><li>At least 5 years of hands-on development experience with Java, React,&nbsp;C++,  or&nbsp;Kotlin&nbsp;</li></ul><ul><li>Strong understanding of clean code principles, object-oriented design patterns, scalable distributed systems, security, and network communication&nbsp;</li></ul><ul><li>Analytical and structured working style with a collaborative and team-oriented mindset&nbsp;</li></ul><ul><li>Passion for continuous learning and a proactive attitude toward new challenges&nbsp;</li></ul><ul><li>Fluency in English is&nbsp;required;&nbsp;additional&nbsp;languages such as German are a plus</li></ul>&nbsp;What we offer&nbsp;<ul><li>The work location is our office in&nbsp;Ioannina, Greece</li><li>On-site onboarding in our HQ office for an optimal start</li><li>Great compensation and benefits packages,&nbsp;including company achievement bonus and stock-based options, regular salary reviews</li><li>Private Health Insurance&nbsp;plan for you and your family</li><li>Monthly&nbsp;meal allowance&nbsp;(ticket restaurant)</li><li>Regular&nbsp;Team events&nbsp;and company-wide celebrations</li><li>Open door policy, no dress code rules, frequent All Hands and Leadership Lunches</li><li>Hybrid&nbsp;and&nbsp;Flexible&nbsp;work time with up to 50% home office</li><li>The Work From Abroad Program&nbsp;allows up to 40 days of work outside your contracting country</li><li>We celebrate&nbsp;diversity&nbsp;as one of our core values, and join and drive one of the c-a-r-e initiatives together with us!</li></ul>

Team Manager, Software Development (all genders)

BestPrice is a leading discovery, research and price comparison platform at the forefront of e-commerce. With over 4 million visitors per month, it currently features 3.800+ merchants and is entering a new and exciting growth phase. As part of its development plan, it is seeking to hire a Sales Associate. We are looking for a motivated and customer-oriented individual to join our sales team as a Sales Associate. In this role, you will be responsible for supporting our existing clients, training new clients, assisting with business development, and handling the day-to-day needs of the sales department. Key Responsibilities<ul><li>Provide excellent customer service to existing clients, including answering questions, resolving issues, and upselling products and services.</li><li>Train new clients on our products and services, and help them get the most out of them.</li><li>Assist the Account Manager with business development, including prospecting new clients, qualifying leads, and closing deals.</li><li>Handle the day-to-day needs of the sales department, including managing the CRM system, generating reports, and preparing presentations.</li></ul>Requirements<ul><li>Minimum 1-2 years of experience in a sales or customer service role.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Solid presentation skills.</li><li>Proactive with a strong drive to succeed.</li><li>Fluency in both Greek and English.</li></ul>Benefits<ul><li>A relaxed and modern workplace environment.</li><li>The opportunity to be part of a growing and leading digital team in Greece.</li><li>Private Health Care insurance plan.</li></ul>

Sales Associate

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for an Engineering Manager to play a key role in our API team in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.Sounds great, what will I be doing? 🤔As our Engineering Manager you’ll lead a highly capable group of engineers responsible for building and scaling GWI’s API platform. Your focus will be on reliability, performance, and security, while ensuring our APIs are developer-friendly and enable integration into customer ecosystems and AI/LLM platforms. This means overseeing delivery against the roadmap, supporting your team’s effectiveness, and driving operational excellence. You’ll work closely with Product and cross-functional partners to bring initiatives to life, while creating the right environment for engineers to deliver at pace and with confidence.Core responsibilities<ul><li>API delivery &amp; operations: Oversee the design, development, and reliability of GWI’s APIs.</li><li>API lifecycle practices: Ensure strong documentation, standards, versioning, error handling, authentication, and rate limiting.</li><li>Ecosystem integrations: Deliver initiatives to integrate the API, and MCP into customer platforms and AI/LLM agents (Claude, ChatGPT, Copilot).</li><li>Security &amp; compliance: Uphold strong data protection and authentication/authorization standards.</li><li>Monitoring &amp; performance: Drive observability, incident readiness, and continuous performance improvements.</li><li>Monetization enablement: Partner with Product to implement rate limits, quotas, usage metering, and entitlement enforcement.</li><li>Team effectiveness: Set priorities, remove blockers, and maintain healthy, sustainable ways of working.</li><li>Cross-functional collaboration: Work with Product, Security, Legal, GTM, and other Engineering teams to deliver roadmap items predictably and at high quality.</li></ul>It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.What do I need to bring with me? 🧳You’re an experienced engineering leader who combines technical credibility with delivery focus. You know how to get the best from senior engineers, keep teams aligned, and ensure APIs are built and operated to a high standard.Here’s what we’re looking for:<ul><li>Experience managing backend or API-focused teams in SaaS or platform companies.</li><li>Solid technical background in backend engineering (Go, Java, Node.js, or similar) and familiarity with scaling APIs.</li><li>Strong grasp of the API lifecycle: OAuth2, JWT, SSO, versioning, quotas, rate limiting, monitoring, error handling.</li><li>Comfort working in cloud-native environments (ideally Google Cloud) with microservices and CI/CD practices.</li><li>Ability to balance delivery, quality, and sustainability while supporting team health.</li><li>Track record of effective cross-functional collaboration with Product and other stakeholders.</li></ul>Nice to have:<ul><li>Experience with API monetization and entitlements.</li><li>Exposure to AI/LLM integrations or Model Context Protocol (MCP).</li><li>Familiarity with observability practices (Prometheus, Grafana, OpenTelemetry).</li><li>Experience integrating APIs with enterprise SaaS systems.</li></ul>Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.Interview steps 👟👉 Preliminary phone call with the Talent Team (no video required) 👉 Take-home task&nbsp;👉 First video interview with the hiring managers&nbsp;👉 Second (and final*) video interview&nbsp;with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.What exactly is GWI? 👀GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.&nbsp;With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.What’s in it for me? 🎁You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:&nbsp;Global benefits 🌎:&nbsp;🌴 Tons of days off: 25 days annual leave | End-of-year office closures&nbsp;🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options&nbsp;| ‘Work from home’ budget🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities💛 A commitment to the community: DE&amp;I committee | Volunteer options | 100% donation matching | Payroll giving optionsLocation-specific benefits 🇬🇷:🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles📱 Mobile phone contract and restaurant ticket options&nbsp;🏥 Private health insurance planPut all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Engineering Manager - Integrations & Ecosystems

Intellectica is recruiting on behalf of its client, a leading medical aesthetics and regenerative medicine group headquartered in Glyfada, operating under an on-site work model. The company is renowned for its innovative treatments, clinical excellence, and commitment to enhancing natural beauty and well-being. To support its continued expansion and strengthen its brand leadership, the company is seeking a Head of Marketing to shape and drive its marketing strategy. Reporting directly to the Managing Partner and working closely with the medical and sales teams, this role offers a unique opportunity to lead a dynamic marketing function in a fast-growing, purpose-driven organization.Key activities and responsibilities of this role include:<ul><li>Develop and execute the annual marketing strategy to position the brand as a leader in the medical aesthetics sector, ensuring alignment with business objectives and market trends</li><li>Design and manage the marketing budget, allocating resources effectively across campaigns, channels, and partnerships to maximize ROI and support strategic priorities</li><li>Lead the creation and implementation of integrated marketing campaigns across digital, print, and experiential channels, ensuring consistent messaging and brand identity</li><li>Monitor and report on marketing performance, producing weekly and monthly KPI dashboards that track campaign effectiveness, lead conversion, and brand engagement</li><li>Align marketing and sales efforts, developing joint initiatives to enhance brand visibility, support product launches, and drive client acquisition</li><li>Conduct competitive analysis, tracking market developments, pricing strategies, and new product introductions to inform positioning and promotional tactics</li><li>Ensure strong brand presence across all communication channels, maintaining high standards of visual identity, tone of voice, and audience engagement</li><li>Manage and mentor the internal marketing team, fostering collaboration and performance across roles including marketing coordinator, graphic designer, and social media expert</li><li>Coordinate external partnerships, including marketing agencies, PR consultants, publishers, and production vendors, to ensure timely and high-quality execution of campaigns and materials</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Marketing, Communications or a related field; master’s degree is a plus</li><li>At least 7 years of progressive experience in marketing roles, including at least 2 years in a team leadership role</li><li>Proven experience in developing and executing multi-channel digital marketing strategies, including SEO/SEM, paid media, email marketing, and content marketing</li><li>Strong command of web analytics tools (e.g., Google Analytics, Hotjar), and ability to translate data into actionable insights</li><li>Experience managing Google Ads, Meta Business Suite, and other performance marketing platforms</li><li>Strong financial acumen, with experience in budgeting, forecasting, and performance reporting</li><li>Proficiency in Microsoft Office and CRM tools</li><li>Fluency in Greek and English, both written and verbal</li></ul>Core competencies of a successful candidate:<ul><li>Strategic and commercially oriented thinker</li><li>Strong leadership and mentoring capabilities</li><li>Exceptional planning and project management skills</li><li>Analytical and data-literate with attention to detail</li><li>Confident communicator with excellent interpersonal skills</li><li>Adaptable and resilient in fast-paced environments</li><li>Passionate about innovation and customer experience</li></ul>

Head of Marketing int-0421

"Musketeers" have always been the main volume contributors, trial generators and sparks, creating kindred spirits in the On Premise environment, such as bars, restaurants, events, clubs and hospitality. As the face of the brand and the indispensable consultant to their On Premise territory, they are responsible for identifying business opportunities in On Premise universe to leverage brand image and drive both current and future sales of Red&nbsp;Bull's product portfolio.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>RED&nbsp;BULL AMBASSADOR<ul><li>Establish and nurture relationships with key influencers, industry players and business partners (including, but not limited to, outlet owners/managers, bar staff, distribution partners, promoters, agencies, buyers, F&amp;B etc.)</li><li>Build affinity and understanding of the Red&nbsp;Bull brand and products within your network.</li><li>Be seen as the credible, reliable and knowledgeable face of Red&nbsp;Bull On Premise (HORECA).</li><li>Deliver excellence with Red&nbsp;Bull's premium brand image in all activities and execution.</li></ul></li><li>THE ENTREPRENEUR OF THE TERRITORY<ul><li>Know your territory like the back of your hand.</li><li>Follow the company's strategy, create innovative measures and lay the foundation in areas where Red&nbsp;Bull will exploit its full potential in the future.</li><li>Master the On Premise universe by staying on the cutting edge of industry knowledge, trends and new opportunities (accounts, occasions, consumers).</li><li>Manage internal and external resources (materials, tools, budget) to drive efficiency and effectiveness.</li></ul></li><li>INDISPENSABLE BUSINESS CONSULTANT<ul><li>Build and maintain long-lasting collaborations with key stakeholders.</li><li>Negotiate win/win partnership agreements which add value to both Red&nbsp;Bull's business and the customer’s business.</li><li>Leverage your impressive communication, sales and marketing ability to keep Red&nbsp;Bull number one On Premise.</li><li>Drive and expand the business by identifying the right sales and marketing occasions in which Red&nbsp;Bull should be present (brand, product).</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>1–3 years of Sales and Marketing experience (previous experience working in the hospitality, night-life and/or FMCG industry will be considered an asset).</li><li>Able to think and act like an entrepreneur and out of the box.</li><li>Strategic, innovative, commercially aware (shows understanding of sales and finance processes).</li><li>Self-motivated and able to work independently in a high energy, fast-paced, field-based environment.</li><li>Street smart. Know what's going on in the streets – understand all groups of people, what every type of person has to deal with daily and how to act around them.</li><li>Communication, negotiation and sales skills.</li><li>Strong analytical ability (analyze sales and customer data).</li><li>Prioritization, organizational and time management skills.</li><li>Relationship management skills and open to feedback.</li><li>Integrated into the local scene and community (authentic and credible).</li><li>Demonstrable social networking experience.</li><li>IT &amp; MS Office literate.</li><li>Military service completed.</li></ul><ul><li>Travel 20-30%</li></ul>

On Premise Sales Specialist - Musketeer

As a Lead Generation Specialist (m/f/d) you play an important role of our Sales Team to open up the Greek market for our own Security Software solutions, Cyber Security solutions and Managed Services. You will be the first point of contact that will generate warm leads for our Account Managers to turn into sales. The following activities are within your area of responsibility:<ul><li>As part of our internal telephone acquisition team, you will promote our services and products in the areas of Cyber Security and Managed Services.</li><li>You will be responsible for inspiring potential customers about DTS as a long-term managed service provider and acquiring new B2B customers.</li><li>You are passionate in generating leads, growing the sales pipeline and hunting for new opportunities.</li><li>You actively support our Account Managers and coordinate the corresponding appointments.</li><li>In addition, you invite our customers to events and are responsible for the continuous maintenance of our CRM database.</li></ul>Your Profile<ul><li>Great interest in modern IT.</li><li>Enjoy communicating with customers by telephone.</li><li>Initial practical experience in telephone sales is desirable.</li><li>Strong communication skills as well as a high customer service orientation.</li><li>Solution-oriented way of thinking.</li><li>Knowledge of English is an advantage in order to understand our products and services.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Lead Generation Specialist (m/f/d)

The Manager, Sales Development Representative is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth across a defined segment or product. This role oversees the design and execution of prospecting strategies, ensures consistent lead quality, and drives operational excellence across outbound and inbound motions. It also plays a key role in developing team capabilities, optimizing workflows, and ensuring a strong handoff to downstream commercial teams.<h2>Responsibilities</h2><ul><li>Hire, onboard, and develop a high-performing team of SDRs, fostering a culture of accountability, continuous learning, and high engagement.</li><li>Set clear goals and performance expectations aligned to pipeline generation, conversion metrics, and meeting targets.</li><li>Build and implement scalable outbound and/or inbound sales development playbooks, cadences, processes, and best practices.</li><li>Monitor team performance and pipeline health; analyze data to identify trends, challenges, and opportunities for improvement.</li><li>Partner closely with sales, marketing, and operations teams to align messaging, ensure smooth lead handoff, and optimize funnel conversion.</li><li>Drive consistent execution of prospecting activities, ensuring adherence to quality standards and effective communication with potential customers.</li><li>Provide ongoing coaching, feedback, and skill development through regular 1:1s, role plays, call reviews, and team training sessions.</li><li>Identify process improvements to increase SDR efficiency, productivity, and operational scalability.</li><li>Motivate the team through recognition, incentives, and transparent communication of expectations and results.</li><li>Maintain accurate reporting of SDR activity, pipeline creation, and team performance in CRM and engagement tools.</li><li>Support career path development and succession planning for SDRs.</li></ul><h2>Qualifications</h2><ul><li>3+ years of experience in sales or sales leadership, ideally within SDR, BDR, or pipeline-focused functions.</li><li>Proven success leading or scaling SDR teams in fast-paced, high-growth environments.</li><li>Strong ability to design and implement outbound and/or inbound sales development playbooks, cadences, and prospecting frameworks.</li><li>Demonstrated experience using data and analytics to drive decisions, improve performance, and identify areas of opportunity.</li><li>Excellent coaching, mentoring, and talent development skills.</li><li>Strong communication and interpersonal skills, able to influence across teams and collaborate effectively.</li><li>Highly organized, proactive, and able to operate independently while managing multiple priorities.</li><li>Experience with CRM and sales engagement tools (e.g., Salesforce, Outreach, HubSpot) preferred.</li><li>Ability to motivate and inspire SDRs to consistently meet and exceed performance targets.</li><li>Comfortable working in dynamic environments with evolving processes and priorities.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Manager, SDR, SMB | DACH

The Operational Risk Management Lead will support the Head of Operational Risk in delivering a resilient and forward-looking change risk management capability for the organisation. This role has day-to-day ownership of Change Governance and Change Risk Management. You will ensure risks associated with business change, transformation initiatives, technology programs, and market expansions are properly identified, assessed, and controlled before implementation.The role also contributes to policy and framework ownership, risk reporting, and the application of AI and advanced analytics to improve oversight, predictive insight, and efficiency in managing change-related risks. Responsibilities<ul><li>Implement, maintain, and continuously improve the Change Risk Management Framework (CRMF) in line with the Head of Operational Risk’s strategic direction.</li><li>Conduct risk assessments for material change initiatives, including new product launches, technology upgrades, market entries, and process redesigns.</li><li>Partner with teams throughout the organisation to identify risks early and embed robust controls.</li><li>Monitor and track risk mitigation actions for high-impact change programs.</li><li>Establish and maintain governance processes for risk oversight of major transformation initiatives.</li><li>Ensure change programs align with regulatory expectations, internal standards, and operational risk appetite.</li><li>Serve as the risk representative on change steering committees and working groups, challenging risk decisions and assumptions where appropriate.</li><li>Prepare change risk dashboards and reporting for senior management and governance committees.</li><li>Track and monitor trends across transformation programs to highlight emerging risks and recurring themes.</li><li>Leverage AI and analytics to predict potential points of failure, assess program dependencies, and improve real-time oversight of large-scale change initiatives.</li><li>Stay current on regulatory requirements and industry best practices relating to change governance, outsourcing, operational resilience, and risk controls.</li><li>Ensure change governance processes are compliant, well-documented, and auditable.</li><li>Act as a champion for change risk awareness across the organisation.</li><li>Deliver training, playbooks, and workshops to help stakeholders understand their responsibilities in managing change risk.</li><li>Promote a culture of early risk identification and challenge in all transformation programs.</li></ul> Qualifications<ul><li>A minimum of 10 years of experience in operational risk, including change risk accountabilities, within financial services, payments, Payroll tech, or FinTech.</li><li>Strong track record in assessing, challenging, and overseeing risk in change initiatives (technology, product, and/or market expansion).</li><li>Experience with governance forums and regulatory oversight of transformation programs.</li><li>Familiarity with global regulatory frameworks for operational resilience and change governance.</li><li>Proficiency with GRC tools, project risk tracking platforms, and risk analytics.</li><li>Strong facilitation and stakeholder engagement skills.</li><li>Degree in Risk Management, Business, Finance, or related field; relevant certifications (e.g., CRISC, PMP-Risk, CORM) an advantage.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

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