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The Spa Therapists at One &amp; Only Aesthesis, Guerlain Spa, are responsible for delivering exceptional treatments to guests of the spa in line with Guerlain and Hotel brand standards, whilst maintaining excellent five-star client care, cleaning standards and grooming. Responsible for revenue generation through retail, up selling and cross sales to other business centers in the spa. Key Duties and Responsibilities • &nbsp; &nbsp;Responsible for achieving retail sales targets as set by the Spa Manager. • &nbsp; &nbsp;Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase. • &nbsp; &nbsp;Encourage clients to return to the spa by recommending an ongoing treatment program and cross selling the other business centers in the spa. Maintain a sound knowledge of all treatments, packages and any promotions. • &nbsp; &nbsp;Participate in demonstrations/ events as required. • &nbsp; &nbsp;Ensure that daily sales figures are accurately recorded. • &nbsp; &nbsp;Perform all treatments at an exceptional standard, as per the Guerlain protocols and standards taught in training, whilst tailoring to the client’s specific needs. • &nbsp; &nbsp;Update own knowledge of products and treatment brand standards, outside of formal training by Guerlain and Head Therapist.&nbsp; • &nbsp; &nbsp;Carry out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified.&nbsp; • &nbsp; &nbsp;Protect the guest experience by moving quietly around the treatment room and in corridors.&nbsp; • &nbsp; &nbsp;Use the correct quantities of products as specified by the manufacturer and not exceed that amount. • &nbsp; &nbsp;Maintain linen and product levels in the treatment rooms, ensuring trolleys are stocked, clean and organized as per the spa standards. • &nbsp; &nbsp;Follow treatment room opening and closing procedures correctly, reporting any maintenance issues to the SPA Manager/Director of Wellness. • &nbsp; &nbsp;Maintain the highest standard of guest services by following Guerlain protocols and displaying genuine care and attention to detail. • &nbsp; &nbsp;Consistently record guest preferences, accurately updating guest profiles and communicating any relevant information to colleagues. • &nbsp; &nbsp;Always ensure confidentiality including data protection, medical details and any information provided in confidence by the client. • &nbsp; &nbsp;Report any guest complaints to the SPA Manager/Director of Wellness so that they can be handled promptly and effectively.&nbsp; • &nbsp; &nbsp;Perform all treatments in a professional, hygienic and safe manner for all clients, updating knowledge and training regularly. • &nbsp; &nbsp;Responsible for the cleanliness, sterilization and hygiene of all equipment, products and linens in the treatment and preparation areas, following Guerlain protocols.&nbsp; • &nbsp; &nbsp;Day-to-day responsibility for equipment, products, cleanliness and hygiene of the treatment and preparation areas. • &nbsp; &nbsp;Receive training on all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards. &nbsp; • &nbsp; &nbsp;Act responsibly at all times in relation to personal safety along with the safety of colleagues and guests of the spa. • &nbsp; &nbsp;Support the Spa Attendants where required in maintaining cleanliness and hygiene in the spa facilities.&nbsp; • &nbsp; &nbsp;Maintain a high standard of appearance and personal hygiene as laid down by the Spa Director.&nbsp; • &nbsp; &nbsp;Always be punctual and prepared in advance of treatments. • &nbsp; &nbsp;Support all departments in the spa including covering reception and spa attendant duties as and when required. • &nbsp; &nbsp;Must adhere to training as set down by the Head Therapist and attend all training courses as deemed necessary. • &nbsp; &nbsp;To assist with any other duties as required by the Director or another member of the management team.Skills, Experience &amp; Educational Requirements • &nbsp; &nbsp;Certification by a recognized institute • &nbsp; &nbsp;Minimum of 3 years’ experience in relevant positions. • &nbsp; &nbsp;Excellent knowledge of English • &nbsp; &nbsp;Excellent communication skills

Spa Therapist, Guerlain Spa | One&Only Aesthesis, Athens (8244)

The&nbsp;Spa&nbsp;Therapists are responsible for delivering exceptional treatments to guests of the spa in line with&nbsp;resort brand standards, whilst maintaining excellent&nbsp;five-star&nbsp;client care, cleaning standards and grooming.&nbsp;Responsible for revenue generation through retail, up selling and cross sales to other business centers in the spa.&nbsp;Key Duties and ResponsibilitiesSPA &amp; RETAIL SALES<ul><li>Responsible for achieving retail sales targets as set by the Spa Manager.</li><li>Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase.</li><li>Encourage clients to return to the spa by recommending an ongoing treatment program and cross selling the other business centers in the spa. Maintain a sound knowledge of all treatments, packages and any promotions.</li></ul>TREATMENT STANDARDS/OPERATIONS<ul><li>Perform all treatments at an exceptional standard, as per the SPA protocols and standards taught in training, whilst tailoring to the client’s specific needs.</li><li>Update own knowledge of products and treatment brand standards, outside of formal training by Head Therapist.</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GUEST RELATIONS<ul><li>Maintain the highest standard of guest services by following protocols and displaying genuine care and attention to detail.</li><li>Consistently record guest preferences, accurately updating guest profiles and communicating any relevant information to colleagues.</li></ul>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;HEALTH, SAFETY &amp; HYGIENE<ul><li>Perform all treatments in a professional, hygienic and safe manner for all clients, updating knowledge and training regularly.</li><li>Responsible for the cleanliness, sterilization and hygiene of all equipment, products and linens in the treatment and preparation areas, following SPA protocols.</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Certified/ diplomas as a beauty therapist&nbsp;</li><li>Experience in various massage treatments would be an asset.</li><li>Additional experience in mani-pedi therapies would be an asset</li><li>Minimum of 1 year working experience in the 5-star spa/ hotel environment</li><li>Good knowledge of English</li><li>Good communication skills</li></ul>&nbsp;

Spa Therapist One&Only Kea Island (19971)

Located on the coastline of Kalo Livadi Bay, Four Seasons Resort Mykonos, will offer 94 spacious rooms, villas, and suites with exquisite views of the Aegean Sea. The brand-new build will take shape on an unspoiled 60,000 square meters of land, spanning from the sandy beaches to the picturesque coastal cliffs. To honour the culture and heritage of the destination, the Resort will be built in the Cycladic style that is synonymous with Mykonos, featuring white cubic architecture with bright spots of blue. The hotel will redefine luxury hospitality on the island. The Resort will offer an exciting variety of restaurants and bars, such as an al-fresco pool-side Italian venue, an authentic Mykonian Kafeneio, a contemporary steak house, and a vibrant beach club.What You Will Do<ul><li>Provide professional body or beauty service for Spa guests including herbal wraps, body treatments, massage, and facial treatments.</li><li>Help set-up and maintain the work area clean, hygienic and attractive. This includes preparation room, treatment rooms, locker rooms and guests’ facilities.</li><li>Utilize each of the rooms and provide information to guests about the services offered in the Spa as well as the Hotel.</li><li>Provide indoor and outdoor treatments.</li><li>Handle guest interactions with the highest level of courtesy and professionalism, accommodating special requests whenever possible; resolving customer complaints; assisting guests and visitors in all inquiries in connection with spa services.</li><li>Provide a courteous, professional and warm attitude towards guests, leads, supervisors, managers and co-workers.</li><li>Comply with hygiene and safety rules, quality criteria and procedures within the department. This includes taking reasonable care and perform duties as instructed, preventing injuries to self and others.</li><li>Adhere to core and culture Standards and Meet/Exceed Standard Tests undertaken.</li><li>Perform other tasks or projects assigned by the Spa Management.</li><li>Upsell relevant treatments and retail products to guests, based on their needs and expected benefits.</li></ul>What you bring<ul><li>Previous experience as a therapist</li><li>Excellent verbal &amp; written communication skills in English are essential.</li><li>Previous experience in a similar role is advantage.</li><li>Proficiency in Greek language is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and comprehensive benefits package.</li><li>Complimentary employee meals, bus transportation, uniform &amp; laundry services.</li><li>Ticket Restaurant monthly allowance</li><li>Complimentary nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee recognition programs.</li><li>Opportunities for global travel through task forces and transfers.</li><li>Access to Four Seasons global training &amp; development programs.</li><li>Accommodation and transport to the hotel will be provided.</li></ul>

Spa Therapist (Seasonal)
Job ID:REQ10366280

As a Spa Therapist you will be responsible for greeting and welcoming Spa guests, informing guests of Spa packages, promotions, and rates, and customizing treatments and therapies to suit guests’ needs..Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset sand a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.What you’ll do<ul><li>Perform different types of massages, beauty treatments, and wellness therapies</li><li>Maintain detailed records of massages, treatments, and therapies performed on each Spa guest</li><li>Communicate with guests during massages to adjust massage techniques as required</li><li>Resolve guest complaints and report any accidents to the Manager</li><li>Clean and sanitize work areas, change treatment room sheets, and sterilize all instruments and equipment before each use</li><li>Explain massages, treatments, and therapies to guests and provide suitable recommendations as needed</li><li>Suggest and promote retail products or additional services</li><li>Ensure that the Spa is adequately stocked with Spa supplies and report shortages to the Supervisor</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management</li><li>Enquire about guests’ medical conditions and allergies before providing Spa services</li></ul>What we are looking for<ul><li>Licensed in massage therapy and cosmetology or aesthetics</li><li>Proven experience working as a Spa Therapist</li><li>Excellent command of the English language</li><li>Hands on experience in massage techniques, manicures, pedicures and face/body therapies</li><li>Sound knowledge of anatomy, physiology, and different massage techniques</li><li>Exceptional customer service skills</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Excellent opportunities for career progression&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

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