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Are you passionate about luxury products?&nbsp; Then joining L’Oréal Luxury Product Division Retail Structure, in the role of “Beauty Advisor” might be the opportunity that you’ve been looking for!&nbsp; At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.&nbsp; Now we are looking for a Beauty Advisor! &nbsp; You will… As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp; Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize. &nbsp; &nbsp; Responsibilities · &nbsp; &nbsp; &nbsp; Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience&nbsp; · &nbsp; &nbsp; &nbsp; Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling&nbsp; · &nbsp; &nbsp; &nbsp; Support daily operations at point of sales (POS) activities&nbsp; · &nbsp; &nbsp; &nbsp; Follow brand CRM procedures to recruit and retaining customers&nbsp; · &nbsp; &nbsp; &nbsp; Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability&nbsp; · &nbsp; &nbsp; &nbsp; Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures &nbsp; · &nbsp; &nbsp; &nbsp; Responsible to acknowledge/record all customer complain and issues&nbsp; · &nbsp; &nbsp; &nbsp; Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS&nbsp; · &nbsp; &nbsp; &nbsp; Develop and maintain positive relationship with department store floor managersUsing live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store&nbsp; If you feel excited by this job opportunity, then go through the below job&nbsp;criteria and you are one step closer to joining L’Oréal Hellas: &nbsp;· &nbsp; &nbsp; &nbsp; Previous experience in customer service (preferably in the Beauty sector)&nbsp; · &nbsp; &nbsp; &nbsp; Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store&nbsp; · &nbsp; &nbsp; &nbsp; Strong customer service mindset&nbsp; · &nbsp; &nbsp; &nbsp; Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s&nbsp; · &nbsp; &nbsp; &nbsp; Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate&nbsp; · &nbsp; &nbsp; &nbsp; Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store&nbsp; · &nbsp; &nbsp; &nbsp; Digitally savvy – you pick up digital tools quickly and know how to be effective using social media&nbsp; · &nbsp; &nbsp; &nbsp; Embrace change as this role has room to grow and so does the successful candidate&nbsp; · &nbsp; &nbsp; &nbsp; Convey passion and master story telling verbally and through your writing&nbsp; · &nbsp; &nbsp; &nbsp; Connect with our clients to provide good solutions and after sales/clientele&nbsp; · &nbsp; &nbsp; &nbsp; Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays&nbsp; We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait and apply for a&nbsp;position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.

Beauty Advisor for Luxury Products Division 230523

Are you passionate about sports and fashion? Do you thrive in a dynamic, customer-focused environment? Percassi is seeking enthusiastic individuals to join our team as Visual Merchandisers for our Nike Store in Patra (part time position).&nbsp;What You’ll Do:<ul><li>Be responsible for the store image ensuring that it is attractive and commercial</li><li>Apply the VM company standards and guidelines</li><li>Perform store changes in a fast and orderly manner</li><li>Secure a high level of styling and fashion inspiration in windows &amp; indoor</li><li>Communicate with the team about new products, merchandising changes and make suggestions regarding out-of-stock garments</li><li>Continuously report to the management team and support them in specific managerial store duties</li><li>Determine additional commercial opportunities in the store</li><li>Contribute to achieving and exceeding sales targets, celebrating victories as a team.</li><li>Be an energetic team member, supporting in the sales and operational store tasks</li></ul>&nbsp;What We’re Looking For:<ul><li>Up to 1-year previous experience in visual merchandising principles applied in retail</li><li>Remain up to date with current fashion trends and styling techniques to anticipate customers’ needs</li><li>Possess customer centric approach with proven results creating a great customer experience in a VM role</li><li>Flexibility and Adaptability</li><li>Prioritization skills with orientation in detail</li><li>Ability to work in a fast-paced environment and handle multiple tasks, within strict deadlines and short notice</li><li>Strong communication skills, with excellent interpersonal skills and team spirit.</li><li>Good knowledge of Greek and English.</li><li>Good knowledge of Microsoft Office</li></ul>&nbsp;What We Offer:<ul><li>Training Programs: Embark on a journey of continuous growth with our initial training course and ongoing skill development sessions.</li><li>Career Advancement Opportunities: Seize the potential for career growth within our company.</li></ul>

In Store Visual Merchandiser - Nike Patras (4432)

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

Job description<ul><li>Έχει άριστη γνώση των Πελατών/Περιοχών Ευθύνης του (ετήσιοι στόχοι, άτομα επικοινωνίας, υποδομές, ιστορικό συνεργασίας, ανεξόφλητα υπόλοιπα κλπ) καθώς και του Πλάνου Παραγγελιών/Κανόνων Δρομολόγησης εξυπηρέτησής τους</li><li>Μεριμνά συνεχώς για το χτίσιμο και διατήρηση αποτελεσματικής συνεργασίας με τα άτομα επικοινωνίας του πελάτη</li><li>Συνεργάζεται με το Εμπορικό Τμήμα για κάθε νέα συνεργασία/πελάτη ο οποίος ανήκει στην περιοχή ευθύνης του, με στόχο τη συμφωνία των βέλτιστων όρων παράδοσης και εξυπηρέτησης του πελάτη</li><li>Έχει τη διαχείριση του λογαριασμού των μεταφορέων περιοχών ευθύνης του (έρευνα, αξιολόγηση, συμφωνία κλπ) ενώ μεριμνά συνεχώς για τη βελτίωση των υπηρεσιών που παρέχουν</li><li>Έχει την ευθύνη για την έγκαιρη και έγκυρη λήψη των παραγγελιών των περιοχών ευθύνης του/της και παρακολουθεί τις προβλέψεις πωλήσεων και εισηγείται άμεσα διορθωτικές ενέργειες όταν αντιληφθεί αποκλίσεις ζήτησης</li><li>Ελέγχει την τήρηση των Κανόνων Δρομολόγησης (Πλάνο Παραγγελιών) και δίνει οδηγίες στο Γραφείο Κίνησης όταν αυτοί δεν επαρκούν, διασφαλίζοντας την ισορροπία κόστους/εξυπηρέτησης πελάτη</li><li>Γνωρίζει άριστα και συμμετέχει ενεργά στις διαδικασίες ιχνηλασιμότητας ή και ανάκλησης όποτε αυτές χρειαστούν</li><li>Ελέγχει και συντηρεί τη σωστή λειτουργία της web πλατφόρμας παραγγελιών (B2B), καθώς και την επέκταση της χρήσης της από το σύνολο των πελατών</li><li>Στον τομέα του παγωτού, μεριμνά σε συνεργασία με το Γραφείο Κίνησης για την ορθή εκτέλεση παραγγελιών Καταψυκτών/ PoP /Ανταλλακτικών με βάση το Budget, καθώς και την παρακολούθηση του στόλου καταψυκτών</li><li>Εξάγει και κοινοποιεί Αναφορές: α) Εξυπηρέτησης Παραγγελιών, β) Πληρότητας Δρομολογίων, γ) Μεταφορικού Κόστους κ.α.</li></ul>Job requirementsΤυπικά προσόντα:<ul><li>Επιθυμητή εμπειρία σε θέση Customer Service ή/και Logistics</li><li>Απόφοιτος Ανώτατης Εκπαίδευσης με κατεύθυνση Logistics, Industrial Management, Διοίκηση Επιχειρήσεων, Οικονομικά (MSc επιθυμητό, όχι απαραίτητο)</li><li>Άριστη γνώση MS Office (Excel, Word, Outlook, Powerpoint κλπ.)</li><li>Άριστη Γνώση Αγγλικών σε προφορικό και γραπτό λόγο (proficiency επιθυμητό)</li><li>Επιθυμητή εμπειρία στο SAP (κυρίως SD, MM, PP)</li><li>Δεξιότητες και γνώση στην ανάλυση και αξιοποίηση στατιστικών δεδομένων</li></ul> Πακέτο Αποδοχών<ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Ισορροπία μεταξύ της προσωπικής και της εργασιακής ζωής</li><li>Ιδιωτικό πρόγραμμα ασφάλισης</li><li>Συνεχής εξέλιξη και εκπαίδευση</li></ul>Και το πιο σημαντικό είναι η ευκαιρία να απασχοληθείς σε μια εταιρεία, που νοιάζεται για ΕΣΕΝΑ και την ΟΙΚΟΓΕΝΕΙΑ σου!

Job Ads Office Manager Greece, Retail Sales - Page 2

beauty advisor for luxury products division 230523

L'Oréal Groupe

in store visual merchandiser - nike patras (4432)

Nike Greece

customer service team leader

IKEA

customer service specialist - serres

ΚΡΙ ΚΡΙ Α.Ε.

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