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Η MACOhair, μία δυναμικά αναπτυσσόμενη εταιρεία που ειδικεύεται σε προϊόντα και υπηρεσίες μαλλιών, αναζητά Υπεύθυνο Συμμόρφωσης &amp; Διαχείρισης Πελατών για να ενισχύσει την ομάδα της. Αν έχεις εμπειρία στη διαχείριση νομικών ζητημάτων, την εξυπηρέτηση πελατών και τη συμμόρφωση με εταιρικά πρότυπα, αυτή η θέση είναι για σένα.Αρμοδιότητες:<ul><li>Διαχείριση παραπόνων πελατών, αξιολόγηση και επίλυση θεμάτων με στόχο την καλύτερη εμπειρία εξυπηρέτησης</li><li>Επίβλεψη της συμμόρφωσης με νομικές και εταιρικές πολιτικές σχετικά με πελάτες, προμηθευτές και προσωπικό</li><li>Συνεργασία με προμηθευτές και διαχείριση πιθανών θεμάτων</li><li>Παρακολούθηση της συμμόρφωσης του προσωπικού με τις διαδικασίες και τα πρότυπα της εταιρείας</li><li>Ανάπτυξη πολιτικών για την εταιρική διακυβέρνηση, τις σχέσεις με πελάτες και προμηθευτές</li><li>Συνεργασία με εξωτερικούς νομικούς συμβούλους για επίλυση νομικών ζητημάτων</li></ul>Τι ζητάμε<ul><li>Προϋπηρεσία 2+ ετών σε θέση σχετική με compliance, νομικά θέματα ή εξυπηρέτηση πελατών</li><li>Ικανότητα διαχείρισης συγκρούσεων και επίλυσης διαφορών</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και διαχείριση κρίσεων</li><li>Οργανωτικότητα και προσοχή στη λεπτομέρεια</li><li>Γνώση βασικών νομικών πλαισίων που σχετίζονται με καταναλωτές και εργαζομένους</li><li>Άριστη γνώση ελληνικών και αγγλικών</li><li>Δυνατότητα εργασίας εξ αποστάσεως με υπευθυνότητα και αυτονομία</li></ul>Προσφέρουμε:<ul><li>Μισθός από 900 έως 1.200 ευρώ καθαρά με δυνατότητα bonus απόδοσης</li><li>Ευέλικτο ωράριο εργασίας</li><li>Δυνατότητα εξέλιξης σε μια ταχέως αναπτυσσόμενη εταιρεία</li><li>Φιλικό και επαγγελματικό περιβάλλον</li><li>Ευκαιρίες εκπαίδευσης και ανάπτυξης δεξιοτήτων</li></ul>

Compliance & Customer Relations Manager (Remote)

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.Responsibilities<ul><li>Serve as the principal legal lead for Binance’s regulatory affairs across Europe, ensuring compliance with EU and member state regulatory requirements and managing associated legal risks.</li><li>Develop, implement, and continuously refine Binance’s regulatory legal strategy for Europe, ensuring alignment with evolving EU laws, directives, regulations, and regulatory frameworks.</li><li>Lead and manage the European regulatory legal team, providing legal expertise, strategic direction, and fostering collaboration to effectively address regulatory challenges in the region.</li><li>Act as the primary legal liaison with European regulatory authorities, building and maintaining strong legal relationships to facilitate constructive dialogue and advance Binance’s regulatory interests.</li><li>Oversee the preparation, submission, and management of regulatory filings, licenses, permits, and approvals required for Binance’s operations across European jurisdictions.</li><li>Provide expert legal advice on a wide range of regulatory matters affecting Binance’s products, services, and business operations within Europe.</li><li>Monitor and interpret EU and member state regulatory developments, anticipate potential legal impacts on Binance’s business, and advise senior management on necessary compliance measures and strategic legal responses.</li><li>Coordinate and lead legal responses to regulatory inquiries, investigations, audits, and enforcement actions within Europe, ensuring timely and effective resolution.</li><li>Collaborate closely with cross-functional teams including compliance, risk, business development, and product to embed regulatory legal considerations into business processes and product launches in the European market.</li><li>Drive the development and delivery of regulatory legal training and awareness programs for internal stakeholders in Europe to enhance the regulatory compliance culture across the organization.</li><li>Manage relationships with external legal counsel and consultants in Europe to support regulatory matters and complex legal issues.</li><li>Oversee the European regulatory legal team’s operational functions, including budgeting, resource allocation, and performance management.</li></ul>Requirements<ul><li>Qualified to practice law in a leading jurisdiction with significant international regulatory legal experience.</li><li>Minimum of 12-15 years’ experience in regulatory legal roles, preferably within the technology, financial services, or cryptocurrency sectors.</li><li>Proven expertise in managing complex regulatory compliance issues and engaging with regulatory authorities across multiple jurisdictions globally.</li><li>Strong knowledge of global financial products, including spot and derivatives trading, payment systems, and digital assets.</li><li>Demonstrated ability to develop and execute global regulatory strategies in a fast-evolving and highly regulated environment.</li><li>Experience leading and managing high-performing legal teams across multiple regions.</li><li>Excellent stakeholder management skills with the ability to build trusted relationships with regulators, business leaders, and external counsel.</li><li>Deep understanding of the cryptocurrency industry and its regulatory landscape worldwide.</li><li>Exceptional communication and negotiation skills, with fluency in English; additional language skills are a plus.</li><li>Strong business acumen combined with a pragmatic and solutions-oriented approach to regulatory challenges.</li><li>Ability to work effectively in a dynamic, fast-paced, and high-pressure environment, managing multiple priorities and deadlines.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Regional Head of Legal, Europe

Job Ads Legal Counsel Greece

compliance & customer relations manager (remote)

MACOhair

regional head of legal, europe

Binance

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