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The Platform Engineer – Digital, eCommerce Operations plays a critical role in ensuring the stability, scalability, and performance of customer-facing digital &amp; loyalty platforms that power our omnichannel experience.This includes our eCommerce sites and apps, loyalty ecosystem, digital promotions, identity and customer accounts services, and the supporting operational platforms behind them. The ideal candidate brings strong technical depth in modern distributed architectures—such as microservices, event streaming technologies, and relational databases—along with the communication skills necessary to collaborate effectively across engineering, product, and customer operations teams. This role ensures our digital and loyalty experiences remain reliable, fast, and consistent across channels, enabling seamless end-to-end shopping journeys.Key Competencies:<ul><li>Customer-First Mindset: Dedicated to delivering frictionless digital experiences</li><li>Systems Thinking: Able to visualize and troubleshoot complex multi-service interactions</li><li>Communication &amp; Collaboration: Partners effectively across engineering, product, operations, and marketing</li><li>Proactive Ownership: Anticipates issues, improves processes, and drives reliability</li><li>Adaptability: Thrives in a fast-paced omnichannel environment with evolving priorities</li></ul>READ FULL DESCRIPTIONResponsibilities<ul><li>Maintain and monitor eCommerce, loyalty, and digital operational platforms to ensure high performance, uptime, and reliability</li><li>Provide Tier 2nd support for customer-facing systems, addressing issues related to catalog, pricing and promotions, personalization, loyalty points, identity, checkout, and digital content</li><li>Collaborate with DevOps, Product Owners, and vendor partners to resolve platform incidents and prevent customer-impacting disruptions</li><li>Support the operation of complex microservice-based architectures, including API gateways, service meshes, and containerized deployments</li><li>Understand service dependencies and use observability tools to diagnose performance bottlenecks or failure patterns across the digital ecosystem</li><li>Assist with rollout, testing, and validation of new microservices, integrations, and platform enhancements</li><li>Monitor and support streaming pipelines (e.g., Kafka) used for real-time events such as cart updates, orders, promotions, personalization, and loyalty transactions</li><li>Have good understanding of relational database operations (e.g., Postgres, MySQL, SQL Server), including query optimization, data validation, and issue diagnosis</li><li>Assist with schema changes, replication monitoring, and performance tuning across production and pre-production databases</li><li>Partner with engineering teams to ensure data integrity across APIs, services, and downstream systems</li><li>Knowledge of scripting language (e.g., HTML, Java) would be considered an asset</li><li>Support and maintain system integrations across digital platforms, loyalty engines, store systems, and enterprise applications</li><li>Troubleshoot API failures, latency issues, and payload-level anomalies in REST, SOAP, GraphQL, event-driven, and batch integrations</li><li>Ensure integrations follow best practices for security, scalability, and fault tolerance</li><li>Enhance monitoring, logging, and alerting across digital and loyalty systems using APM and observability tools</li><li>Participate in on-call rotation for critical digital platforms</li><li>Contribute to root cause analysis and long-term reliability improvements</li><li>Serve as a key technical liaison between engineering, business digital operations, loyalty, marketing, and customer support teams</li><li>Communicate technical issues in a clear and actionable manner, helping stakeholders understand operational impacts and timelines</li><li>Document platform behavior, system flows, operational playbooks, and troubleshooting guides</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience</li><li>Strong technical knowledge of relational databases and proficiency with SQL</li><li>Solid understanding of microservices architecture and distributed systems</li><li>Experience with streaming platforms (Kafka)</li><li>Familiarity with API technologies (REST, GraphQL, SOAP) and integration patterns (synchronous, asynchronous, event-driven, batch)</li><li>Hands-on experience with observability &amp; monitoring (Datadog, New Relic, Splunk, Grafana, ELK, etc.)</li><li>Strong analytical and diagnostic skills with the ability to resolve complex system issues</li><li>Excellent communication skills with the ability to collaborate across technical and non-technical teams</li><li>Fluent speaking in English</li></ul>Nice to have<ul><li>Experience in eCommerce, retail, digital loyalty programs, or high-scale customer-facing platforms</li><li>Knowledge of cloud technologies (AWS, Azure) and container orchestration (Kubernetes)</li><li>Understanding of modern CI/CD pipelines and DevOps practices</li><li>Experience with digital identity systems (OAuth, SSO, identity providers, token-based authentication)</li><li>Familiarity with edge platforms (CDN, WAF, caching strategies)</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Platform Engineer – eCommerce & Digital Operations

Iaponiki S.A., a leading company in the independent automotive Aftermarket in Greece, with a nationwide network of stores and international collaborations, is seeking Sales Excellence Supervisor, based in Pallini, Attica:−Main Responsibilities:<ul><li>Analyze current sales processes and workflows to identify areas for improvement and implement best practices.</li><li>Monitor, track, and report key performance indicators (KPIs) for the sales team to ensure targets are met or exceeded.</li><li>Collaborate with the sales leadership to design and deliver training programs aimed at improving sales techniques, product knowledge, and customer engagement.</li><li>Ensure the sales team has access to and is effectively using the appropriate sales tools, CRM systems, and reporting tools to enhance efficiency.</li><li>Work closely with cross-functional teams including marketing, product development, and customer service to align strategies and improve the overall sales process.</li><li>Provide accurate sales forecasts, analyze trends, and identify opportunities for improvement in sales strategies and customer engagement.</li><li>Provide ongoing coaching to sales staff, helping them overcome obstacles and improve their selling techniques.</li><li>Stay up to date with market trends, competitors, and customer preferences to guide the sales strategy.</li><li>Prepare and present regular reports on sales performance, progress, and areas for improvement to senior management.</li><li>Ensure the sales team complies with internal policies and industry regulations.</li><li>Oversee the branch network operations to ensure consistency in sales processes, customer service standards, and performance metrics across all locations.</li></ul> Requirements:<ul><li>Bachelor’s degree in Business Administration, Sales, Marketing, or related field.</li><li>Master’s degree will be considered as an asset.</li><li>Minimum of 3 years of experience in sales, specifically in a supervisory role.</li><li>Experience in sales training and development</li><li>Experience in working directly with a branch network.</li><li>Tech-savvy, proficient in using sales tools, CRM systems, and the Microsoft Office Suite, particularly Excel for data analysis.</li><li>Adept at analyzing complex data to generate actionable insights that drive process improvements.</li><li>Deep understanding of sales principles, processes, and the customer journey.</li><li>Excellent verbal and written communication skills.</li><li>Problem-solving skills are a must, with a proactive approach to overcoming challenges.</li></ul> The Company offers:<ul><li>Competitive remuneration package &amp; performance-based bonuses.</li><li>Corporate vehicle.</li><li>Private Health Insurance.</li><li>Career opportunity in a steadily growing company.</li><li>Supportive and collaborative work environment.</li><li>Continuous learning opportunities through training and development programs</li></ul> To apply for this position, please send your CV to hr@iaponiki.gr with reference code: SES

Sales Excellence Supervisor

As an Insurance Senior Specialist, you will play a crucial role in risk assessment, contract evaluation, and insurance policy management. Working closely with internal teams and external stakeholders, you will ensure adequate insurance coverage, compliance, and risk mitigation for our national and international projects.Responsibilities:&nbsp;<ul><li>Collaborate with the Group's central insurance department to ensure adequate insurance coverage for all risks associated with Hellenic Cables' operations.</li><li>Conduct in-depth analysis of tender dossiers and various contracts, identifying liability and insurance risks, including screening and drafting relevant documentation.</li><li>Serve as the primary point of contact for client inquiries regarding insurance policies.</li><li>Provide expert guidance to internal teams on insurance matters, contract law, liability law, and risk management, ensuring compliance and optimal coverage.</li><li>Negotiate and coordinate with insurance brokers and insurers to address customer concerns and ensure seamless service delivery.</li><li>Oversee both group insurance policies and project-specific coverage, obtaining quotes and maintaining up-to-date policy records.</li><li>Manage and track client claims related to work and products, liaising with insurance companies, brokers, and clients.</li><li>Maintain and update insurance databases to ensure accurate tracking of risks, policies, and claims.</li></ul>Qualifications:&nbsp;<ul><li>A Master’s degree in Finance, Law, or Business. Additional qualifications in insurance law or a strong interest in the insurance sector are a plus.</li><li>5+ years of relevant experience in the insurance industry.</li><li>Prior experience in a construction company or an EPC (Engineering, Procurement &amp; Construction) firm is highly advantageous.</li><li>Strong analytical skills with the ability to interpret and process complex tender dossiers and contracts.</li><li>Excellent communication and interpersonal skills to collaborate effectively with clients, internal teams, and external stakeholders.</li><li>Highly organized with strong multitasking abilities and keen attention to detail.</li><li>A proactive mindset, taking ownership of tasks and adapting to dynamic challenges.</li><li>In-depth knowledge of insurance products, terminology, and processes.</li><li>Fluent in English, both written and spoken.</li><li>Proficient in MS Excel.</li><li>Ability to manage workload effectively and prioritize tasks efficiently.</li></ul>&nbsp;The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

INSURANCE SENIOR SPECIALIST (3232)

HELLENIC CABLES S.A., member of CENERGY HOLDINGS&nbsp;is seeking a detail-oriented and proactive Insurance Senior Specialist to join our team at our headquarters in Athens, Greece.As an Insurance Senior Specialist, you will play a crucial role in risk assessment, contract evaluation, and insurance policy management. Working closely with internal teams and external stakeholders, you will ensure adequate insurance coverage, compliance, and risk mitigation for our national and international projects.Responsibilities:&nbsp;<ul><li>Collaborate with the Group's central insurance department to ensure adequate insurance coverage for all risks associated with Hellenic Cables' operations.</li><li>Conduct in-depth analysis of tender dossiers and various contracts, identifying liability and insurance risks, including screening and drafting relevant documentation.</li><li>Serve as the primary point of contact for client inquiries regarding insurance policies.</li><li>Provide expert guidance to internal teams on insurance matters, contract law, liability law, and risk management, ensuring compliance and optimal coverage.</li><li>Negotiate and coordinate with insurance brokers and insurers to address customer concerns and ensure seamless service delivery.</li><li>Oversee both group insurance policies and project-specific coverage, obtaining quotes and maintaining up-to-date policy records.</li><li>Manage and track client claims related to work and products, liaising with insurance companies, brokers, and clients.</li><li>Maintain and update insurance databases to ensure accurate tracking of risks, policies, and claims.</li></ul>Qualifications:&nbsp;<ul><li>A Master’s degree in Finance, Law, or Business. Additional qualifications in insurance law or a strong interest in the insurance sector are a plus.</li><li>5+ years of relevant experience in the insurance industry.</li><li>Prior experience in a construction company or an EPC (Engineering, Procurement &amp; Construction) firm is highly advantageous.</li><li>Strong analytical skills with the ability to interpret and process complex tender dossiers and contracts.</li><li>Excellent communication and interpersonal skills to collaborate effectively with clients, internal teams, and external stakeholders.</li><li>Highly organized with strong multitasking abilities and keen attention to detail.</li><li>A proactive mindset, taking ownership of tasks and adapting to dynamic challenges.</li><li>In-depth knowledge of insurance products, terminology, and processes.</li><li>Fluent in English, both written and spoken.</li><li>Proficient in MS Excel.</li><li>Ability to manage workload effectively and prioritize tasks efficiently.</li></ul>&nbsp;The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing</li><li>Competitive remuneration package</li><li>Life &amp; Health Insurance Plan</li><li>Additional Bonus, based on results</li></ul>

You provide software andapplicationsexpertisebeingresponsibleforthe roadmap andimplementation of the solutions.How you will contributeThe Global Solution Owner,Product Information Management (PIM)&amp; Syndication is a member of the DataShelfTransformation Team, focusing on creation and management of product data required by our Customers and Consumers, and instrumental to accelerate Mondelēz’s eCommerce priorities and growth.You will&nbsp;be responsibleforselecting,designinganddeliveringmultiple, parallel projects that result in significantly improved quality of data, andsimplifyingdigital content syndication processes. The projects will transform processes, technology, and the organization to deliver consistently correct Product Digital Content across Enterprise, and externally.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in :<ul><li>Solution architecture simplification&nbsp;</li><li>Total Cost of Ownership optimization&nbsp;</li><li>Product Information Management solution (Informatica P360 is a plus) and product data syndication strategy definition&nbsp;</li><li>Product Data Quality &amp; Completeness&nbsp;</li><li>Syndication automation expertise in CPG/ FMCG sector&nbsp;</li><li>Strong partnership with the business&nbsp;</li><li>Successful business process transformation&nbsp;</li></ul>What you need to know about this position:Weseeka dynamic, technologysavvy,and commercially oriented data professional with a strongtrack recordleadingthe design and implementation of successful digital content and syndication solutions at the global level in a multi-national business. S/he will be familiar with data syndicationlandscapefor FMCG industry.S/hewill be familiar with operating at the leading edge of technology innovation. The successful candidate will collaborate closely with the Mondelēz resources related to Enterprise data solutions architecture and technology. S/he will have the responsibility to frame the value and have final say on the sequence of projects to be implemented.  S/he will also work directly with the application solution vendors, manage contracts/licenses, and partner with the Application Support Management and Application Development Teams to manage applications' availability and evolution.What extra ingredients you will bring:<ul><li>Strong strategic skills with the ability toanticipatebusiness opportunities, think broadly when confronting issues, and lead change initiatives </li></ul><ul><li>Naturally curious, with a passion for learning and findingnew solutionsthat enhance business performance </li></ul><ul><li>Familiar operating in large and complex multi-national organizations to create alignment for her/his strategic priorities across a diverse range of internal and external stakeholders. </li></ul><ul><li>Experience in working across commercial functions with ability to interact effectively with and be credible with Senior leadership </li></ul><ul><li>Excellent leadership, communication, and influencing skills withhigh levelsof emotional intelligence </li></ul><ul><li>Persistent and resilient in the pursuit ofobjectives; is comfortable with ambiguity; and confidently, manages risk and uncertainty; driven and results oriented and holds self and others accountable </li></ul><ul><li>Agility to manage and influence in a virtual, remote, worldwide organization</li></ul>Key Responsibilities:<ul><li>Build subject matterexpertisein digital content management and syndication technologies and best practices, and educates others</li></ul><ul><li>Responsible for the implementation &amp; management of digital content strategy and technology capabilities focused on product data(PIM), and the internal and external services associated to it</li></ul><ul><li>Ensures the solutions are fit for purpose for digital content syndication and are adopted to its fullest potential across markets</li></ul><ul><li>Defines strategy and roles &amp; responsibilities behindBPOContent Governance Team, in partnership with Operations teams and vendors.</li></ul><ul><li>Govern product digital content and process quality across creation and syndication (or leads transition of this responsibility to relevant Operations teams)</li></ul><ul><li>Partner with the Global Solution Owner for Product Aggregation and Syndication tooptimizeuse of technology assets, and simplify e2e data flow</li></ul><ul><li>Simplify solution landscape and improve speed of data delivery to consumers, and meet evolving digital shelf requirements </li></ul><ul><li>Enable Sales and Marketing byprovidingthe insights, communication capabilities, andsingle sourceof trusted and governed product &amp; content data (in partnership with Data Management Operations and Governance teams)</li></ul><ul><li>As part of the Portfolio, ensure robust &amp; sustainable Data solutions which drive value (i.e.Application rationalization, processharmonizationand innovation) in conjunction with business needs. </li></ul><ul><li>Control costs by ensuring transparency of costs and totalcostof ownership as new projects are implemented. </li></ul><ul><li>Self-educate by gathering information and learnings from peer companies,conferencesand events to develop strategic solution roadmap for the Data Management area, taking emerging needs into account so a long-range plan and funding proposition can be worked out to be ready for future Data trends and challenges </li></ul><ul><li>Promote new and better ways of delivering solutions, specifically builds DevOps capability in his/her team </li></ul>More about the position:Education / Certifications:<ul><li>Degree in Data Management, IT, ComputerScienceor equivalent</li></ul><ul><li>DAMA certifications or equivalent datacertificationswill be highly preferred</li></ul>Job specific requirements:<ul><li>Knowledge of content syndication business process &amp; how data areleveragedto create business outcomes </li></ul><ul><li>Provenexperience partnering with sales/marketing in delivering product data (digital assets, logistical information) to Customers across most demanding North America and European markets </li></ul><ul><li>Proven experience developing and executing successful data technology and data architecture strategies that deliver sustainable earnings and a competitive advantage </li></ul><ul><li>Sound DAM,PIMand GDSN knowledge, preferably with Adobe and Informatica experience </li></ul><ul><li>Proven experience managing third party vendors delivering solution support and BPO services </li></ul><ul><li>Experienced atidentifyingand evaluating innovative data technology companies and leading negotiations to conclude partnerships and/or alliances </li></ul><ul><li>10+ years of professional experience, preferably in Data Management / Data transformation, ideally in the consumer goods industry </li></ul><ul><li>5+ years of experience in digital content and eCommerce </li></ul>

Global Product Owner - PIM

We are currently seeking for an experienced Operational Fraud Manager to join our team. In this critical leadership role, you will define the fraud strategy that protects our ecosystem end-to-end, leading the prevention of operational fraud across the business.What you will do<ul><li>Own the company’s fraud KPIs, setting targets and driving a clear, strategic roadmap that reduces risk while supporting sustainable business growth.</li><li>Champion a culture of risk awareness and fraud prevention across the organization by establishing scalable processes, ensuring they are followed consistently, and fostering fraud consciousness at every level.</li><li>Provide regular reporting to executive leadership, delivering actionable insights on fraud trends, operational performance, and emerging risks.</li><li>Identify emerging fraud patterns and translate data-driven insights into effective fraud mitigation rules and system enhancements</li><li>Collaborate closely with Product&nbsp; and Data teams to design, shape, and prioritize the roadmap for fraud-prevention tools and technologies.</li><li>Drive innovation in fraud prevention, staying ahead of industry best practices and integrating new technologies—including AI/ML-powered detection models—into our fraud ecosystem.</li><li>Work closely with DH central teams to align with the global anti-fraud agenda, ensuring the local organization leverages all available capabilities, tools, and enhancements.</li></ul> What you need to be successful <ul><li>5 years of professional experience in fraud prevention, with a proven leadership track record in high-volume e-commerce, delivery, or fintech environments.</li></ul><ul><li>Demonstrated ability to develop and execute a company-wide fraud strategy, translating high-level objectives into a clear, actionable roadmap.</li><li>Strong ownership of fraud KPIs, P&amp;L, or risk-related budgets, with the ability to balance risk mitigation and business growth.</li><li>Exceptional leadership skills, capable of mentoring and scaling a team of fraud analysts and specialists.</li><li>Advanced analytical and strategic thinking, with expertise in interpreting large-scale datasets to identify emerging fraud trends and translate insights into action.</li><li>Outstanding executive communication skills, able to present complex fraud topics to senior leadership with clarity and influence.</li><li>Expertise in fraud-prevention technologies, such as rule engines, case management platforms, and familiarity with AI/ML-driven detection systems.</li><li>Proven ability to design and implement scalable fraud processes and policies.</li><li>Strong cross-functional collaboration skills</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Operational Fraud Manager

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “Senior Product Manager” to be part of our successful Mobile Postpaid Product team.&nbsp;You have a challenging mission for:&nbsp;Leading the strategic thinking and planning around proposition, go to market and launch activities to maximize the revenue and growth opportunity.&nbsp;What will you do:&nbsp;• Keep abreast of competitive environment and international trends and best practices.• Provide strong decision support and robust recommendations based on data-driven insights, and research findings.&nbsp;• Deliver a unique value proposition to customers and achieve competitive advantage.&nbsp;• Own the E2E responsibility for new product development, from product and customer journey’s design, manage project priorities and timeline, collaborate with cross-functional teams for the spot-on delivery of new products / services.&nbsp;• Devise go to market strategy and implement out of the box, and forward-thinking plan.&nbsp;• Institute a strong KPI tracking rhythm with clear and measurable outcomes.&nbsp;• Develop, manage, and secure budget KPIs for responsibility area.&nbsp;• Be a team player with an ability to influence, inspire, and motivate cross-functional partners across the organization.&nbsp;&nbsp;It would be great if you have:&nbsp;• Bachelor’s degree in economics, Marketing or Engineering; Postgraduate studies will be considered a plus.&nbsp;• At least 5 years of experience and proven track record of success in evolving products and growing revenues&nbsp;• Strong business acumen and thorough understanding of product and go to market design in TelCo industry.&nbsp;• Ability to be articulate and land data-driven recommendations with business partners at a senior executive level.&nbsp;• Passion about forward thinking, and out of the box plans&nbsp;• Excellent organizational skills and attention to detail&nbsp;• Ability to work in a fast-paced environment and receptive to adapting landscape and priorities.&nbsp;• Assertive determination to ensure delivery of results.&nbsp;What you will get:&nbsp;<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Senior Product Manager

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>THALIS E.S., member of&nbsp;Motor Oil Group, aims at sustainable harmonious development and promotes solutions for the transition to circular economy. Therefore, we at THALIS E.S. invest in innovation and produce quality results with the combination of contracting, construction and operational know-how and experience. Our ambition is contributing to the energy transformation and strengthening the resilience of our country's infrastructure systems.The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>We are looking for a well-organized&nbsp;Process Engineer, responsible for the design, development, optimizing systems/ processes with a focus on efficient resource management, ensuring safety and environmental compliance, quality assurance and regulatory compliance. Also, will be responsible for the development of associated systems, designs, process technologies, and assist in projects formation.<h2>During your day you will:</h2><ul><li>Review and evaluate technical input produced by Third Parties (Technical Consultants, Technology Providers, Subcontractors), analyze and validate calculations, technical specifications, mass and energy balances/ conversions for:<ul><li>Solid Waste Management process (biodrying, anaerobic and aerobic digestion)</li><li>Water and Wastewater Treatment Facilities</li><li>Biogas/ biomethane production and utilization</li></ul></li><li>Design Mechanical, Biological, Chemical Processes and models for Solid (Waste), Liquid (Waste, Waste Water) and Gas (Biogas, biomethane) streams i.e. Process flows, mass and energy balances, in accordance with the relevant legislation</li><li>Communicate with Third Parties (Technical Consultants, Technology Providers, Subcontractors) and with the in-house Engineering teams (Civils, Electrical, Engineering) for technical issues and relevant resolutions</li><li>Evaluates the technical part of the Contracts (Technology Providers, Technical Consultants)</li><li>Collaborate and support Construction &amp; Operation Project Management teams to develop technical chemical solutions</li><li>Provide insights in addressing and improving existing chemical processes and mitigate risks to ensure safe operation of the facilities</li><li>Stays abreast of emerging trends, technologies, and regulations in the energy sector, incorporating relevant advancements into project designs and recommendations</li><li>Contribute to the preparation of technical reports, presentations, and proposals that effectively communicate complex concepts to diverse audiences</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Chemical Engineering or other related field</li><li>Master’ s degree in Engineering (relevant fields solid waste, water management, biological treatment etc.) will be considered an asset</li><li>Minimum 5 years previous experience in a similar role in construction industry. Experience in Solid Waste, Water and Wastewater, Biological Treatment and energy/ renewables sector construction projects would be considered a plus.</li><li>Proficiency in process modeling and simulation software</li><li>Familiarity with relevant industry codes, standards, and regulations related to energy conversion and environmental impact</li><li>Very good command of the English language, written and verbal</li><li>Strong working knowledge on Microsoft Office Suite, Microsoft Project Manager, AUTOCAD</li><li>Organizational and time management skills&nbsp;</li><li>Critical thinking</li><li>Problem analysis, root cause analysis and problem-solving skills</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Process Engineer

Your potential has a place here with TTEC’s award-winning employment experience. As a&nbsp;Team Supervisor, Commercial Onboarding &amp; Operationsworking onsite in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC&nbsp;Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!&nbsp;What You’ll be DoingJoin our team and play a key role in delivering a one-stop shop for commercial customers of all sizes. Our mission is to increase their uptime and productivity by integrating vehicles, software, charging, and service solutions. The Team Supervisor will lead and empower a dedicated team responsible for the accurate and efficient setup, provisioning, and enrollment of new and existing Commercial customers. This role is paramount in ensuring operational excellence and maintaining the highest level of data integrity. Beyond initial setup, a critical aspect of this position involves overseeing the meticulous quality checking of account creation submissions, verifying correct contract terms, product configurations, and customer billing account details. This precision is key to driving exceptional customer satisfaction, ensuring the correct connection of products to customer accounts, and is essential for the rapid realization of the value proposition that the client offers. The successful candidate will be a hands-on leader who drives process adherence, continuous improvement, team development, and fosters strong cross-functional and global collaboration to deliver superior customer experience from the initial customer account creation and onboarding phase.During a Typical Day, You’ll·Oversee the daily workflow, prioritization, and assignment of tasks related to account setup, provisioning, and enrollment for Commercial customers, ensuring timely and accurate completion of requests·Lead, coach, mentor, and manage a team of agents, fostering a high-performance culture focused on accuracy, efficiency, and customer satisfaction in all onboarding and provisioning activities.·Implement, monitor, and continuously refine quality control checks on all Sales-related orders and customer account setups. Partner effectively with external stakeholders to ensure impeccable order accuracy and data integrity before service delivery, minimizing errors and preventing delays.·Develop, maintain, and enforce comprehensive global desk procedures and up-to-date work instructions. Drive initiatives to optimize existing processes, ensuring the team consistently utilizes the most efficient and effective methods to enhance customer account creation and Onboarding experience.·Ensure the team develops and maintains a strong, current understanding of all systems and tools critical for customer account creation and onboarding and enablement with Ford Pro Products and Services, including but not limited to Salesforce. Act as a subject matter expert and provide guidance on system utilization.·Serve as the primary escalation point for complex account creation and enrollment issues. Lead collaborative resolution efforts by engaging directly with Technical Support, Product Owners, Sales Managers, and other key stakeholders to ensure smooth execution and swift problem resolution.·Set clear performance expectations, conduct regular performance reviews, identify training needs, and provide constructive feedback. Track key performance indicators (KPIs) related to customer account creation efficiency, accuracy, and customer satisfaction, generating reports for management and recommending strategic improvements.What You Bring to the Role·Minimum of 3 years of experience in customer operations, onboarding, or a related field, with at least 2 years in a supervisory or team lead role.·Demonstrated experience in managing processes related to account setup, provisioning, and enrollment, preferably within a commercial or B2B technology/automotive environment.·Proven track record of implementing and managing quality control processes to ensure high accuracy.·Familiarity with Software as a service, telematics, or fleet management solutions is a significant advantage.·Proficiency with CRM systems (e.g., Salesforce) and other relevant provisioning tools.·Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively across diverse internal and external teams.What You Can Expect&nbsp;·Knowledgeable, encouraging, supporting and present leadership·Career-growth and lots of learning opportunities for aspiring minds·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching·And yes… all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you

Team Supervisor, Commercial Onboarding & Operations

We are looking for a talented Public Relations Executive to join our team and contribute to strengthening our brand and corporate public image. If you have a passion for brand development and crafting impactful marketing strategies, this opportunity is perfect for you! <h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Develop and implement comprehensive public relations strategies that align with the company’s goals and vision.</li><li>Drive brand awareness and ensure consistency in brand messaging and visual identity across all communication channels.</li><li>Develop, edit, and manage content across various platforms, including press releases, product announcements, and other relevant materials showcasing the Group’s products and services.</li><li>Create and execute a comprehensive crisis management plan and strategy. Oversee communication efforts including negative PR ensuring prompt and effective messaging to all stakeholders.</li><li>Build and maintain relationships with media, industry professionals, etc. to ensure positive coverage and brand visibility.</li><li>Conduct market research to understand the needs and interests of target audiences, and apply findings to improve communication strategies.</li><li>Stay updated with industry trends, emerging technologies, and new social media platforms to enhance communication strategies.</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field.</li><li>At least 5 years of experience in a marketing communication, public relations or a similar role.</li><li>Experience in the online trading or fintech industry will be considered an advantage.</li><li>Proven experience with crisis management and handling negative publicity.</li><li>Strong copywriting and editing skills across multiple media platforms.</li><li>Extensive knowledge of digital communications tools i.e. Business Wire.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and collaborate within a team, prioritize tasks, and manage multiple projects in a fast-paced environment.</li><li>Excellent written and verbal communication skills in English.</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2></h2>

Public Relations Executive

We are looking for a Product Specialist to join our Product team and act as a subject matter expert for our key product areas, including our Consent Platform. You will bridge the gap between business requirements, regulatory needs, and technical implementation, ensuring our products deliver value while remaining compliant.This role combines product expertise, stakeholder management, and hands-on execution to support product development, rollout, and ongoing optimization. What You’ll Be Doing<ul><li>Platform/Product Ownership: Manage and optimize initially our Consent Platform (e.g., cookies, SDKs, privacy preferences), ensuring compliance with global regulations (GDPR, CCPA, ePrivacy, etc.). Develop a deep understanding of other assigned product areas.</li><li>Stakeholder Management: Partner with cross-functional teams including Legal, Engineering, Marketing, and Data Privacy, PMO to align consent solutions with business objectives.</li><li>Requirement Gathering &amp; Documentation: Translate regulatory and business requirements into technical specifications and ensure seamless implementation. </li><li>Product Management Support: Contribute to product backlog management, user story creation, and sprint planning using tools such as Jira. </li><li>Continuous Improvement: Monitor platform performance, identify gaps, and propose enhancements to improve compliance, scalability, and user experience. </li><li>Product Management Support: Contribute to product backlog management, user story creation, and sprint planning using tools such as Jira. </li></ul>What You’ll Bring<ul><li>Solid understanding of data protection regulations (ie.GDPR, CCPA, ePrivacy) and technical concepts (cookies, SDKs, web/app frameworks).</li><li>Experience with product/project management tools (Jira, Confluence, Trello, etc.).</li><li>Strong stakeholder communication skills, with the ability to align technical and non-technical teams.</li><li>Analytical mindset with problem-solving capabilities. </li></ul>How We Support Your Growth🍽️ Lunch Is On Us: Monthly allowance for your favorite meals. 🏥 Health First: Private health &amp; life insurance for peace of mind. 💻 Set Up For Success: The right tools to stay connected and perform your best. 📚 Curiosity Never Retires: Access to Udemy for unlimited learning. 🚀 Career Rocket Fuel: Coaching and mentorship programs tailored to your goals. 🎯 Work With The Best: Collaborate with industry-leading clients. 🌈 Celebrate Diversity: Be part of a team that values every perspective. 💸Performance Pays Off: Annual discretionary bonus based on yearly contributions. 🌱 Social Responsibility: Give back through volunteering and sustainability.

Product Specialist

Intellectica is recruiting a Python Developer on behalf of its client, a digital solutions company in the media-tech, publishing, and platform services space. Based in Athens, Attiki, Greece and reporting directly to the Technical Project Manager, the successful candidate will join a fast-paced engineering team and work closely with the Technical Director and the engineering team to develop custom Python applications, implement AI-powered features, and build intelligent agent systems.Key activities and responsibilities of this role include:<ul><li>Participate in the design and development of scalable Python applications, applying best practices in backend architecture and performance optimisation</li><li>Build and maintain distributed systems using microservices architecture, ensuring modularity and resilience</li><li>Design efficient database schemas and optimise data access across PostgreSQL, MongoDB, and Redis</li><li>Develop secure and well-documented RESTful APIs, and implement real-time data exchange using WebSocket and streaming technologies</li><li>Integrate large language models (LLMs) and intelligent agents into backend services to enable automation, decision-making, and personalised content delivery</li><li>Deploy AI-powered features and monitor model performance to ensure reliability and responsiveness in production environments</li><li>Manage CI/CD pipelines and oversee deployment processes, system monitoring, and operational health</li><li>Conduct code reviews, apply testing strategies, and maintain clear technical documentation</li><li>Troubleshoot complex issues across development and production environments, ensuring system stability</li><li>Contribute to architectural decisions and evaluate emerging technologies through proof-of-concept initiatives</li><li>Support team growth by mentoring junior developers and promoting knowledge sharing</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field</li><li>Minimum of 4 years experience in software development</li><li>Strong proficiency in Python8+ and deep familiarity with the Python ecosystem</li><li>Practical experience with web frameworks such as FastAPI or Flask</li><li>Proven expertise in designing and maintaining microservices architecture and distributed systems</li><li>Solid understanding of database design, query performance, and optimisation techniques</li><li>Hands-on experience with PostgreSQL, MongoDB, and Redis</li><li>Demonstrated ability to build secure RESTful APIs and integrate third-party services</li><li>Familiarity with cloud platforms including AWS, Google Cloud Platform, or Azure</li><li>Proficiency in containerisation and orchestration tools such as Docker and Apache Airflow</li><li>Skilled in version control and collaborative development using Git</li><li>Exposure to LLM frameworks (e.g., OpenAI API, LangChain) and agent-based architectures is a plus</li><li>Knowledge of vector databases (e.g., Pinecone, Qdrant, Chroma) and prompt engineering is desirable</li><li>Fluency in both English and Greek, written and verbal</li></ul>Core competencies of a successful candidate:<ul><li>Strong problem-solving and system optimisation capabilities</li><li>Ability to collaborate effectively across technical and non-technical teams</li><li>High attention to detail and commitment to code quality</li><li>Continuous engagement with emerging technologies and industry trends</li><li>Capacity to mentor junior developers and contribute to team knowledge</li><li>Proactive approach to innovation and architectural improvement</li><li>Ownership of deliverables and accountability in project execution</li></ul>The company offers:<ul><li>Work on AI-powered applications and intelligent systems</li><li>Collaborate with high-profile clients across diverse industries</li><li>Explore and implement the latest in LLM and agent technologies</li><li>Join a collaborative, innovation-driven team in a growing PaaS environment</li><li>Professional development opportunities in the evolving AI landscape</li></ul>

Python Developer int-0391

The Regional On Premise Manager has the overall responsibility for breaking down and implementing the national business plan in the assigned region. The ROPM is the leader of the Musketeers. As the face of the brand in the market and together with his team, he optimizes sales, brand presence and awareness throughout the On Premise channel.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>THE ROLE MODEL<ul><li>Be the credible voice of On Premise for Red&nbsp;Bull. Ensure appropriate communication flow and knowledge transfer within the regional and national teams. Secure and optimise the teamwork with all related business units.</li><li>Bring the brand premium values of Red&nbsp;Bull to life as a role model for the entire team and the On Premise network. Constantly monitor image standards within the team.</li><li>Use your unique personality to showcase this premium brand and to build effective relationships with strategically important customers and industry contacts.</li></ul></li><li>THE TEAM LEADER<ul><li>Build and maintain a strong and highly effective team. Lead and coach all direct reports in a motivational way for increased productivity and engagement.</li><li>Take ownership of the regional training plan. Guarantee customised trainings and coaching on a benchmark level to ensure continuous development of the team so that they stay on the cutting edge.</li><li>Evaluate the skill level of the On Premise team on a permanent basis and adjust plans to reach targets. Spend sufficient time in the field with the team to evaluate progress.</li><li>Ensure continuous development within the team through proper succession preparation.</li></ul></li><li>THE STRATEGIC OPERATOR<ul><li>Take full responsibility for the development and implementation of the regional On Premise business plan tailored to meet ambitious company goals. Continuously evaluate execution by spending time in field and by setting up appropriate KPI’s.</li><li>Set up a proper route planning to ensure excellence in coverage and execution.</li><li>Manage team to drive horizontal as well as vertical growth.</li><li>Know your market like the back of your hand. Spend an appropriate amount of time in the field to stay close to market dynamics, secure and optimise existing execution and maintain a sharp look-out for new opportunities—winning them over for Red&nbsp;Bull.</li><li>Together with the OPMM find and develop marketing strategies and concepts to leverage the brand and increase product consumption in the ever-changing On Premise environment.</li><li>Ensure availability, premium On Premise activation and High 5 excellence at third party and Red&nbsp;Bull events.</li></ul></li><li>THE BUSINESS MANAGER<ul><li>Plan and continuously develop the geographical area and team structure including human resource evaluation and allocation.</li><li>Manage and optimise available team resources, such as budget and POS material effectively.</li><li>Carry out ongoing analysis of market research, KPI’s and reporting tool database with an insight into action mentality.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Recommended 5 years sales experience with a strong track record of success. Recommended 3-4 years of management experience (in the FMCG business is a plus). Experience in a Musketeer position preferred.</li><li>Strong On Premise industry knowledge and already have established contacts in the night scene or gastronomy, and/or you are able to make them quickly and smoothly.</li><li>Open, extroverted and not afraid to approach people. Inspire others with your genuine nature and contagious "can-do" attitude.</li><li>Ability to think and act like an entrepreneur.</li><li>Strategic and innovative commercial awareness and acumen (strong understanding of sales processes and financial systems).</li><li>Strong planning, prioritisation and organisational ability.</li><li>Highly developed analytical skills. Ability to translate data and insights from market research, sales analyses and forecasts into effective sales activation as well as compelling brand-marketing activities in response to changes in the On Premise environment.</li></ul><ul><li>Travel 40-50%</li></ul>

Regional On Premise Manager

We are looking for a&nbsp;Head of ΙΤ Retail who will be responsible for all aspects of information systems and digital initiatives for all the retail companies and ensures seamless operation of Retail stores in Greece and abroad, enhancing productivity, improving customer experience, and driving innovation through digital trends and technologies.The Head of IT Retail leads a team of professionals to ensure the seamless delivery of IT services and technical solutions, manages vendor relationships and leads IT innovation within the Retail companies. &nbsp;Furthermore, the Head of IT Retail oversees the smooth operations of Retail site systems, their integration with SAP &amp; other ERP systems, payment and other line of business (LoB) applications. The role manages the collaboration with other departments and external partners to deliver innovative and impactful solutions in alignment with the Retail business vision, strategy, goals and values.<h2>During your day you will:</h2><ul><li>Be responsible for the seamless IT service delivery for all Retail stores (indicatively fuels sites, convenience stores, pharmacies, car wash sites, energy (utilities) stores) over a number of countries.</li><li>Be responsible for the design, requirements analysis, planning, implementation and monitoring of new projects/ solutions for all Retail stores, ensuring the integrity/quality of the overall solutions.</li><li>Be responsible for planning and executing/monitoring of the corresponding budget in Retail.</li><li>Be responsible for the fiscal and legal compliance of all Retail stores cooperating closely with the tax and legal departments and tax authorities to monitor deadlines and timetables and schedule IT resources accordingly.</li><li>Evaluate current business processes to identify opportunities for digital enhancement and advises stakeholders on optimal digital investments to boost productivity and improve customer experience.</li><li>Analyze, evaluate and propose procurement of hardware, software &amp; IT services, considering current and future needs of the Retail stores.</li><li>Monitor vendors SLAs according to their contractual obligations and manages vendor relationships and escalations.</li><li>Stay abreast of emerging digital trends and technologies to maintain a competitive edge.</li><li>Supervise section staff, sets goals and evaluates performance</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field</li><li>Master of Science degree with relevant specialization would be considered a plus</li><li>At least 6 years of proven experience in similar role and fast paced environment&nbsp;</li><li>High level knowledge of Information systems and technology management. &nbsp;Knowledge of SAP business processes will be considered a plus.</li><li>Knowledge of Retail industry standards and practices. Experience in the Fuels Retail sector will be considered a plus.</li><li>Excellent communications skills both verbal and written, in Greek and English languages</li><li>Demonstrates clear leadership and supervisory skills.</li><li>Strategic vision and planning.</li><li>Ability to communicate effectively at all levels to both technical and non-technical audiences.</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Head of IT Retail

We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: onsite (#LI-onsite) This role is contributing to the Process Automation Energy Industries Division, Operations department based in Athens while travelling within Greece. You will be mainly accountable for:<ul><li>Conduct on-site visits to support Preventive Maintenance Contracts, ensuring system reliability and performance. &nbsp;Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.</li><li>Visit customer installations to diagnose and resolve technical issues on-site within Greece.</li><li>Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.</li><li>Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future. Liaise with ABB support networks to ensure timely and effective resolution of customer concerns.</li><li>Perform commissioning, configuration, troubleshooting, and retrofitting of existing automation systems (DCS, HMI, PLC, SCADA), including both hardware and software components, as well as communication networks and infrastructure.</li><li>Provide ad-hoc technical support to commissioning teams, assisting in the resolution of unexpected issues during project execution.</li><li>Document and report all service actions taken in a clear, structured, and professional manner.</li></ul> Our team dynamics You will join an experienced and talented team, where you will be able to thrive. Qualifications for the role:<ul><li>University Degree in Automation, Computer Engineering or Electrical Engineering</li><li>Previous experience 2-3 years in commissioning and maintenance of automation systems and communication networks</li><li>Possess an enhanced knowledge of DCS or PLC/HMI systems engineering and configuration</li><li>Excellent command of Greek &amp; English Language</li><li>Strong Computer literacy</li><li>Enjoy travelling, ability to travel around Greece and Cyprus on demand at high frequency</li><li>Self-motivation and a desire to learn about new technologies</li><li>Team Spirit and a solution-focused approach</li></ul>

Automation Engineer / Field Service

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.Responsibilities<ul><li>Monitor the security of on-chain and business data to ensure data consistency and fund safety.</li><li>Identify and analyze issues such as duplicate entries, missing transactions, and abnormal activities, and drive timely resolution.</li><li>Propose optimization suggestions during daily operations to enhance overall fund security and data accuracy.</li><li>Participate in test case design, test data preparation, testing execution, and the development of automated testing scripts.</li></ul>Requirements<ul><li>At least 3 years of experience in QA (Quality Assurance) or Operations Engineering, with proficiency in automation testing and solid backend testing and coding skills.</li><li>Strong understanding of blockchain and Web3 concepts, familiar with major blockchain networks, blockchain data query methods, fund security logic, account system architecture, transaction lifecycles, and smart contracts.</li><li>Experience using blockchain explorers (e.g., Etherscan, BscScan) or analyzing node logs is preferred.</li><li>Proficient in SQL testing, capable of independently writing and executing SQL queries for data verification.</li><li>Skilled in Python / Shell scripting, able to independently process and validate data.</li><li>Familiar with Agile / Scrum development methodologies.</li><li>Experienced with Git, CI/CD pipelines, and API testing workflows.</li><li>Background in financial institutions, clearing and settlement systems, or risk control systems is preferred.</li></ul>Bonus<ul><li>Experience in big data middleware testing, such as Hadoop, Hive, Spark, Kafka, or Flink.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

QA Engineer

Ready to make compliance seamless? As an IT Compliance Specialist, you’ll ensure our systems meet regulatory standards, define technical specs, and be the key link with the gaming regulator. Your impact starts here, are you in?&nbsp;Your day to day will include:<ul><li>Managing and providing subject matter expertise on the operation of HGC’s Control System(s) for all gaming platforms and BI reports</li><li>Liaising with gaming regulatory authorities ensuring fluent communication regarding technical compliance issues and acting as point of technical contact for auditing authorities’ requests</li><li>Ensuring smooth access of gaming regulator to OPAP’s regulatory reporting systems, providing user support and managing relevant issues</li><li>Inspecting and evaluating systems and applications lifecycle as per their compliance to the regulatory framework, identifying areas of risk and suggesting actions for their mitigation</li><li>Translating applicable regulatory requirements to technical specifications for all products and operations of OPAP, evaluating compensating solutions</li><li>Working closely with vendors and internal teams for the accurate communication and implementation of the necessary technical specifications to meet the regulatory framework</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science/Information Technology or equivalent</li><li>3+ years of relevant experience in Information Security, IT architecture, IT Business Analysis, IT Audit or similar role, preferably in a regulated industry</li><li>Eager to gain a deep understanding of OPAP’s games and the relevant data that gaming solutions provide to act effectively as a subject matter expert for regulatory reporting systems &nbsp;</li><li>Very good understanding of modern IT systems, infrastructure and applications</li><li>Good understanding of databases and basic SQL queries/functions, hands-on experience will be highly preferable</li><li>Strong analytical and organizational skills, combined with advanced project management expertise</li><li>Business-driven and results-oriented, able to perform under pressure and meet strict deadlines</li><li>Excellent communication skills (written and verbal) both in Greek and English languages</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

IT Compliance Specialist (3825)

M&amp;S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &amp; Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. Everyone is welcome at M&amp;S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&amp;S, that individuality has the potential to make waves.Innovative products, a&nbsp;passion for quality and a total commitment to great customer service are all hallmarks of our business. You’ll ensure these are deeply ingrained in your team and store. This means managing colleagues, costs and standards to keep your section running smoothly and profitably, as well as ensuring shelves are clean and fully stocked throughout the day. At the same time, you’ll keep your team well-informed – setting targets, updating them on promotions, motivating them and managing performance.Job requirementsYou’ll be an experienced retailer with the commercial, leadership and operational skills to create the ultimate shopping experience. You’ll need the ability to build relationships with customers and colleagues alike. You’ll be well-organized, with a business management mindset, on top of stock control, staffing issues and in-store standards, while monitoring costs and driving profitable sales. If you have all of the above, and you are also tech aware, university graduate and fluent in English, you can apply by sending your CV.

Section Manager - Athens

At Vestas, we #PowerTheSolution – Can you?&nbsp;Region MED &gt; SBU MED Service &gt; Kozani&nbsp;In the Service department, our focus is to provide our clients with high quality and best possible production of their wind power plants. With our long standing excellent track record and service experience globally, we work to ensure that we manage our clients' plants effectively to get the most out of each turbines while upholding to our commitment to safety standards.&nbsp;Responsibilities&nbsp;<ul><li>Work to the highest safety and environmental standards whilst ensuring that service targets are met</li><li>Carry out periodic service inspections in accordance with Vestas' specifications alongside both electrical, mechanical, and hydraulics component replacement and troubleshooting</li><li>Ensure a smooth operation of our turbines and use of our systems within condition monitoring and remote control</li><li>Maintain an efficient service vehicle and well-stocked warehouse by ordering materials, tools, and spare parts when needed</li><li>Assemble components and main components according to current rules or work instructions, if necessary, making use of internal or external cranes</li><li>Motivated contact with customers regarding completed and upcoming service and repairs</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Obtained technical education in Electric Engineering, Automation or Mechanical Engineering</li><li>Relevant experience in electromechanical maintenance would be an asset, preferably in wind industry.</li><li>Driving license.</li></ul>&nbsp;Competencies&nbsp;<ul><li>Able to read and write English</li><li>A significant understanding of and commitment to the highest standard of health and safety in the work environment</li><li>Ability to climb a wind turbine and perform tough physical work in heights as well as in various weather conditions</li><li>Open to travel to other sites when required</li><li>Enjoy working in teams and communicating with numerous stakeholders; you will work closely with others in the field but also connect with the wider business</li><li>Solutions-oriented and well organized in your work</li></ul>

Job Ads Industrial Production Operations Greece - Page 10

platform engineer – ecommerce & digital operations

EPAM Global

sales excellence supervisor

Ιαπωνική

insurance senior specialist (3232)

Hellenic Cables

insurance senior specialist (3232)

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