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We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

As a Jewelry salesperson you will…<ul><li>Be responsible for the opening and closing of the shop</li><li>Be responsible for the proper “closure of the day” process</li><li>Promote other Andronis outlets</li><li>Collaborate with the Andronis Hotels staff members in order to recognize and properly serve all Andronis Guests.</li><li>Upsell, while you ensure customers’ needs</li></ul>Entry Requirements:<ul><li>Excellent command of the Greek &amp; English language, both spoken and written</li><li>Minimum of 4-5 years of experience working as a jewelry salesperson (previous experience within the luxury industry would be highly appreciated)</li><li>Proficient in Microsoft Word and Excel</li><li>Be a team player and a great communicator with customers from all over the world, colleagues and managers in all departments</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Jewelry salesperson

As a&nbsp;Fashion Store Salesperson you will...<ul><li>Conduct on the job training in accordance with the departmental standards and procedures</li><li>Be responsible for the opening and closing of the shop</li><li>Be responsible for the proper “closure of the day” process</li><li>Promote other Andronis outlets</li><li>Collaborate with the Andronis Hotels staff members in order to recognize and properly serve all Andronis Guests</li><li>Upsell, while you ensure customers needs</li></ul>Entry Requirements:<ul><li>Excellent command of the Greek &amp; English language, both spoken and written</li><li>Minimum of 4-5 years of experience working as a fashion sales person (previous experience within the luxury industry would be highly appreciated)</li><li>Proficient in Microsoft Word and Excel</li><li>Be a team player and a great communicator with customers from all over the world, colleagues and managers in all departments</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Job Ads Human Resources Manager Greece, Retail Sales

customer service team leader

IKEA

jewelry salesperson

Andronis

fashion store salesperson

Andronis

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