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The Operations Director will play a pivotal role in driving performance, fostering operational excellence, and ensuring consistent service quality across all functions.Key activities and responsibilities of this role include:<ul><li>Lead the full spectrum of branch operations, including logistics coordination, client service, and team management</li><li>Contribute to the company’s strategic direction by identifying growth opportunities and operational improvements</li><li>Own the branch’s P&amp;L, budgeting, and cost control, ensuring profitability and financial discipline</li><li>Ensure seamless coordination between internal teams and external partners (e.g., subcontractors, carriers)</li><li>Monitor and improve operational KPIs such as delivery times, load optimization, and service accuracy</li><li>Manage and develop a cross-functional logistics team, including warehouse staff, planners, and drivers</li><li>Foster a culture of accountability, ownership, and continuous improvement</li><li>Act as the senior point of contact for strategic clients, ensuring responsiveness and relationship continuity</li><li>Resolve escalated issues with a hands-on, solution-oriented approach</li><li>Lead change initiatives to modernize systems, processes, and service delivery</li><li>Oversee the implementation and integration of logistics systems (e.g., routing software, WMS, ERP)</li><li>Ensure full compliance with transport regulations, safety standards, and internal policies</li><li>Proactively identify and mitigate operational risks, maintaining business continuity</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum 6 years of proven experience in a senior operations leadership role</li><li>Prior experience in freight forwarding or logistics sector is highly desirable</li><li>Demonstrated ability to manage end-to-end branch operations, including logistics, client service, and team leadership</li><li>Strong understanding of transport regulations, safety standards, and operational compliance</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP, WMS and CRM systems</li><li>Fluency in English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Operations Director int-0404

Intellectica is recruiting an Operations Coordinator on behalf of its client, a leading medical aesthetics and regenerative medicine group headquartered in Glyfada, operating under an on-site work model. The company is renowned for its innovative treatments, clinical excellence, and commitment to enhancing natural beauty and well-being. Based in Glyfada, Attica, this role reports directly to the CEO and plays a central role in the organization, coordination, and optimization of the clinic’s operations, ensuring efficient day-to-day performance and sustainable long-term growth.Key activities and responsibilities of this role include:<ul><li>Ensure day-to-day operational efficiency and optimization of the clinic’s operations</li><li>Manage procurement, warehouse, and inventory operations, including stock counts, variance control, and quantitative and qualitative receipt of materials</li><li>Oversee supplier orders and pricing, supporting smooth supply flow and timely availability of materials</li><li>Coordinate and oversee internal and external stakeholders regarding the availability and management of equipment across office and storage areas</li><li>Maintain accurate and up-to-date records related to maintenance activities, service history, and external partner performance</li><li>Coordinate with external IT vendors to resolve technical issues and support ongoing operational needs</li><li>Prepare monthly performance reports tracking key business and operational indicators</li><li>Contribute to budgeting processes and ensure accurate maintenance of procedural records</li><li>Oversee office management activities and coordinate the business calendar</li><li>Collaborate on process improvements and SOP implementation to enhance workflow and compliance</li><li>Participate in HR-related tasks, such as onboarding and training of front desk staff when required</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business Administration, Economics, or a related field</li><li>A minimum of 5 years of professional experience in operations, administration or coordination roles, ideally within a small to medium-sized business environment</li><li>Excellent knowledge of ERP and CRM systems; experience with SAP will be considered an asset</li><li>Proficiency in Microsoft Office applications, such as Outlook, Excel, Word</li><li>Fluent in Greek with professional-level English communication skills</li></ul>Core competencies of a successful candidate:<ul><li>Detail-oriented and structured thinker</li><li>Leadership capability, defining priorities and driving effective execution</li><li>Discreet, ethical, and trustworthy</li><li>Solution-driven with a process mindset and strong organizational skills</li><li>Able to communicate clearly across teams</li><li>Proactive, reliable, and hands-on</li></ul>Apply Now

Operations Coordinator int-0458

Scorpios is seeking a hands-on, design-savvy, and globally minded FF&amp;E Procurement Agent to support our high-end hospitality development projects across different departments: beach clubs, restaurants &amp; bars, rooms, and wellness spaces. This role is instrumental in sourcing, negotiating, and coordinating all FF&amp;E-related needs to bring Scorpios' design vision to life across existing and upcoming destinations (across all locations).As Scorpios expands globally, the successful candidate will help build and refine procurement processes while maintaining a deep commitment to craftsmanship, sustainability, and design integrity, together with operations and development Scorpios teams. Opportunities For All Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Responsibilities <ul><li>Source FF&amp;E items globally, including both bespoke and off-the-shelf solutions, aligned with each project’s concept and design vision</li><li>Build and maintain strong vendor and artisan relationships across diverse sourcing markets (Europe, Latin America, Middle East, etc.) as per Scorpios business needs and locations</li><li>Manage the full procurement lifecycle: from request for quotation and sample approvals to order placement, logistics coordination, and delivery – in alignment with local teams</li><li>Negotiate pricing, lead times, payment terms, and value engineering options where necessary</li><li>Prepare and maintain procurement schedules and ensure alignment with overall project timelines</li><li>Collaborate closely with interior designers, architects, and project managers to ensure items reflect technical and aesthetic specifications, for all Scorpios locations</li><li>Oversee shipping, customs clearance, warehousing, and installation logistics across multiple regions</li><li>Conduct on-site visits during key project phases to oversee FF&amp;E installation, verify quality, and address last-minute changes</li><li>Establish standardized processes and procedures for supplier audits and quality assurance to maintain consistency across all items sourced.</li><li>Create supplier performance dashboards and post-project procurement reports to support future design and sourcing decision.</li><li>Maintain detailed procurement logs, budgets, and cost tracking reports for scorpios leadership and procurement/development departments.</li><li>Support invoice validation and financial reconciliation with Finance team.</li><li>Ensure that all procured items meet Scorpios’ standards for quality, materiality, sustainability, and ethical sourcing.</li><li>Be flexible to adapt responsibilities as per business needs, Scorpios leadership and direct managers requests.</li></ul> Requirements <ul><li>3–5 years of proven experience in FF&amp;E procurement for luxury hospitality, boutique hotels, F&amp;B, or high-end retail projects</li><li>Strong understanding of interior design principles and material specifications</li><li>Experience working with international suppliers and managing global logistics</li><li>Proficiency in Microsoft Excel, Google Workspace, and procurement tools (e.g., Fohlio, SpecSources, or equivalent)</li><li>Excellent negotiation, communication, and vendor management skills</li><li>High attention to detail, with exceptional organizational and documentation capabilities</li><li>Ability to manage multiple projects in fast-paced environments with shifting priorities</li><li>Willingness and ability to travel frequently for sourcing, quality control, and on-site installation oversight</li><li>Ability to read and interpret technical drawings, shop drawings, and architectural plans to ensure procurement aligns with design specifications</li><li>Knowledge of supply chain risk mitigation strategies and supplier compliance tracking</li></ul> Benefits <ul><li>A chance to work on globally recognized hospitality dynamic environment with opportunities to grow and learn</li><li>Opportunities for travel to sourcing destinations and project sites</li></ul>

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