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Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager (Room Service) Corfu 

Outlet Manager (Room Service) Kos

Outlet Manager (Room Service) Crete 

Under this framework, we are currently looking for enthusiastic&nbsp;Senior Data Engineers&nbsp;to become part of our dynamic Consulting team in our offices in&nbsp;Athens. In this role, you’ll work with cutting-edge technologies to help clients transform their technology platforms and business operations. Partnering with some of the world’s largest organizations, you’ll help COO’s, CFO’s, CIO’s and their teams realize their ambitions – from improving financial performance, to accelerating speed to market and delivering continuous innovation.Our diverse and passionate team is encouraged to use agile techniques in the development, delivery and on-going management of analytics services and solutions that solve complex business issues through descriptive analytics, advanced visualization, data warehousing, multi-dimensional modelling and business intelligence.#YourRoleYour role as a&nbsp;Senior&nbsp;Data Engineer&nbsp;will focus on leading the delivery of client engagements, by understanding objectives for clients and Deloitte,&nbsp;aligning yours and your team’s work&nbsp;to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results&nbsp;to meet client expectations and project’s desired outcomes.In this role, you will build relationships and exercise your communication skills in order to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life.During your tenure as a&nbsp;Senior&nbsp;Data Engineer, you will demonstrate and develop your ability to:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in large-scale Data Modernization Programs&nbsp;working in international environments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead the delivery of both Cloud and On-Premises Data Initiatives and serve as technical expert for Data Engineering Teams·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design data-based solutions&nbsp;and data architectures&nbsp;that enable the client’s technology agenda, and communicate market trends and potential impacts effectively to the client·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide guidance on project delivery approach, defining success criteria, communication plans, resource plans, project plans, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design the architecture of the ETL/ELT jobs by utilizing and combining available components and tools·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in the analysis, design, development and testing of Data &amp; Business Intelligence solutions, spanning from data quality sanity checks and data integration controls to data reconciliation across different environments.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Train and mentor colleagues and clients alike with best practices.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support and participate in business development activities of the firm. #WinningRequirementsTo qualify for the role you must have:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree in Information Technology, Computer Science, Engineering, Mathematics or other related field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Master’s Degree in Information Technology or Computer Science.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At least&nbsp;3&nbsp;years&nbsp;of relevant work experience.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in leading medium to large-scale teams.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;knowledge of&nbsp;Data Warehouse, Data Management, Data Architecture, Data Governance and Business Intelligence principles and techniques.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in On-Premise technologies stacks such as&nbsp;IBM AS400 (DB2), MS SQL Server and Oracle.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Cloud technology data services such as Databricks, Azure Synapse Analytics, Azure Data Factory,&nbsp;Microsoft Fabric, AWS Glue and GCP BigQuery.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Data Visualization tools such as Power BI, Qlik and Tableau.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Orchestration solutions such as Control-M and Apache Airflow.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Data Science and AI / ML techniques and tools will be considered a plus.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong interpersonal and communications skills in Greek and in English.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Military obligations fulfilled where applicable.&nbsp;#A&nbsp; #AboutConsulting Five core competency areas make up our Consulting service line:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strategy, Analytics and M&amp;A·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer and Marketing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Core Business Operations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Human Capital·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enterprise Technology and Performance We exist to solve complex problemsOur consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Consulting team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.We are committed to collaborationOur role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge.&nbsp; In so doing, we build long-term and trusted affinities.We create long-term, sustainable impact &nbsp;We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.#AboutConsulting Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.We value difference, with respect at the heart of our inclusive culture.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. ("DCM") countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited ("DTTL"), its global network of member firms and their related entities&nbsp;(collectively,&nbsp;the "Deloitte&nbsp;organization"). DTTL (also referred to as "Deloitte Global") and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see [1]&nbsp;www.deloitte.com/ about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see [2]&nbsp;www.deloitte.com/about to learn more about our global network of member firms. Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500g; companies. Learn how Deloitte's approximately 312,000 people make an impact that matters at [3]&nbsp;www.deloitte.com. This document and its contents are prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document. (c) 2024 Deloitte Central&nbsp;Mediterranean.&nbsp;All rights reserved.

Senior Data Engineer

What You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) .Visit https://mybenefits.ttec.com/ for more information.

German Speaking Team Lead, Service Delivery - Bilingual

As a Security Engineer, you will join our highly skilled information security team with the mission to deliver high-quality, innovative cyber security services and solutions that reduce risk across the organization. In this role, you will receive structured mentoring, hands-on training, and exposure to enterprise-grade security technologies, building a solid foundation for a career in cybersecurity. You will gradually gain practical experience and deepen your technical expertise in multiple areas, such as network security, platform security, authentication/authorization systems, application security, and security frameworks. To succeed, you’ll need to demonstrate accountability, high motivation, a proactive attitude and a passion for rapid development in a challenging and regulated working environment.Responsibilities<ul><li>Contribute to building and maintaining the technical IT / cybersecurity capabilities necessary for safeguarding DIAS’s information systems and applications.</li><li>Support the administration of security-focused systems, such as data center firewalls, web application firewalls, database firewalls, hardware security modules, privileged access management, SMTP gateways, and managed PKI.</li><li>Assist in implementing security practices and tools throughout the Software Development Life Cycle (SDLC) / DevSecOps.</li><li>Explore and assess innovative technologies to solve daily cybersecurity challenges efficiently.</li><li>Perform vulnerability assessments to identify technical weaknesses.</li><li>Assist in the security risk analysis for current and new systems and recommend solutions for reducing exposure areas.</li><li>Contribute to audit preparation and compliance-related activities.</li><li>Assist in the creation of security processes, procedures, and performance metrics.</li><li>&nbsp;Work closely with other technical and operational teams to ensure effective security integration.</li></ul>Requirements<ul><li>Degree (or in the process of obtaining) in Computer Science, Mathematics, Physics, or a related field.</li><li>Knowledge of at least one programming language (Python preferred) for writing automation frameworks and relevant security tools</li><li>Understanding of Windows and Linux operating systems.</li><li>Passion for continuous learning and growth in cyber security</li><li>Good command of the English Language both written and oral</li><li>Excellent communication and interpersonal skills</li><li>Ability to work collaboratively in a team and independently when required</li></ul>Will be considered a plus:<ul><li>Certifications in Cybersecurity, Programming, or Linux administration.</li><li>Familiarity with enterprise security tools and frameworks.</li></ul>Why would you enjoy working with us ?As member of our team:<ul><li>You will work in a mission-critical fintech company shaping the future of digital payments in Greece.</li><li>You will experience a workplace built on meritocracy, transparency, and recognition.</li><li>You will receive mentoring, specialized training, and certifications to boost your career development.</li><li>You will work with cutting-edge security technologies in a regulated financial environment.</li></ul>What we offer:<ul><li>Strong mentoring and guidance</li><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive and supportive working environment</li></ul>

Security Engineer

Ensure the commercial, financial and operational success of Vodafone External Channels (Hunters, Family Advisor) and Indirect Channels (Prepay Wholesale, TLM and Digital External Partners) and promote Vodafone activities. The role drives channel performance across sales, partners, and activities, supports Corporate Affairs and Network priorities nationally, and leads, develops, and builds succession within the team.Key accountabilities and decision ownership:&nbsp; • Contribute to sales objectives, strategies and plans. Observe competitors and propose actions in order for the channels and external partners to remain flexible and competitive. • Achieving the External Channels sales quantitative &amp; qualitative targets. • Promoting &amp; developing customer satisfaction practices through commercial network of its accountability (NPS in all touch points) • Run special projects during the year, distributed by the Head of Retail Sales • Ensuring and controlling the application of all company’s policies and procedures by all employees • Formulates strategies to ensure maximum efficiency for the Sales teams • Establishes appropriate relationships with key customers &amp; partners in the areaWho you are• University Degree in business or management related areas • Working experience in retail will be considered a strong asset • Good Knowledge of mobile, fixed telephony and IT market • Sales experience in mobile and fixed market&nbsp; • Strong managerial and communication skills (in cross-regional teams) • Excellent negotiation skills &nbsp;• Very good analytical skills and problem-solving capability • Be innovative and team player&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece&nbsp;</li><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

External Channels Manager

Intellectica is recruiting an ambitious Presales &amp; Proposal Engineer on behalf of its client, a long-established engineering company operating in the high efficiency energy sector. With a strong heritage and exclusive collaborations with leading European manufacturers, the company designs, supplies, and supports advanced Combined Heat &amp; Power (CHP) systems and integrated energy solutions. Its portfolio includes comprehensive engineering services, turnkey project delivery, and robust after sales support. Based in Athens, Greece and reporting directly to the Technical Director, the Presales &amp; Proposal Engineer will play a pivotal role in the development of technical commercial proposals and will collaborate closely with engineering, procurement, and sales teams.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Leading the preparation of complete technical and financial proposals, ensuring alignment with client requirements and engineering performance standards</li><li>Analyzing client specifications, energy profiles, and site constraints to define optimal CHP system configurations</li><li>Conducting preliminary engineering studies, including energy balances, performance simulations, techno-economic assessments, and equipment sizing</li><li>Designing CHP system layouts and defining auxiliary systems (heat recovery, cooling systems, electrical integration, Balance of Plant)</li><li>Preparing high-quality technical documentation for proposals, including technical descriptions, layouts, and single-line diagrams</li><li>Coordinating with suppliers to obtain quotations, clarify technical specifications, and evaluate equipment options</li><li>Identifying and assessing new suppliers and technology partners to strengthen solution competitiveness</li><li>Developing CAPEX and OPEX estimates reflecting full lifecycle project costs</li><li>Supporting the Sales team in client meetings and presentations by providing technical expertise and solution insights</li><li>Collaborating closely with Engineering, Procurement, and Project Management teams to ensure smooth project handover</li><li>Monitoring market trends, competitor activity, and developments in the CHP and distributed energy sector</li><li>Undertaking any additional responsibilities as required</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Mechanical Engineering (ideally), Electrical Engineering or a related engineering field</li><li>3–5 years of experience in presales, proposals, or technical‑commercial engineering roles, preferably within energy or electromechanical projects</li><li>Previous involvement in CHP projects or energy‑generation systems is considered a strong advantage</li><li>Genuine enthusiasm for thermodynamics and energy systems</li><li>Proven capability in performing equipment sizing, energy calculations, and preliminary engineering studies</li><li>Strong familiarity with technical specifications, engineering documentation, and contractual requirements</li><li>Proficiency in AutoCAD</li><li>Excellent command of MS Office especially Excel and Word</li><li>Fluent in English and Greek, including technical terminology</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong analytical thinking</li><li>Ability to consolidate technical and commercial information</li><li>Team‑oriented mindset and effective cross‑department collaboration</li><li>Ability to prioritize and manage multiple proposals efficiently</li><li>Clear and confident technical communication</li><li>High attention to detail</li><li>Willingness to travel when required</li></ul>&nbsp;

Presales & Proposal Engineer

Intellectica is recruiting a&nbsp;Project Manager&nbsp;on behalf of its client, a long‑established engineering company that provides integrated processing, cooling and packaging solutions for the food &amp; beverage industry in Greece and the wider region, supported by more than six decades of experience in delivering complete production lines, advanced equipment and after‑sales service. As part of a broader industrial group active in food technology and engineering solutions, the company represents leading international manufacturers and executes turnkey projects across Greece and Southeastern Europe. The Project Manager will report to the head of the Production function and work closely with the Sales, Engineering, Service, Procurement, Operations and Finance teams, taking full ownership of production line projects and frequently traveling to client sites in Greece and Cyprus.Key activities and responsibilities of this role include:<ul><li>Leading the full lifecycle of production line projects for food &amp; beverage clients, ensuring delivery within scope, timeline and budget</li><li>Translating project requirements into structured plans with clear milestones and deliverables, while coordinating day‑to‑day progress across clients, engineering teams, suppliers and internal stakeholders</li><li>Monitoring timelines, identifying risks early, implementing corrective actions and preparing concise status updates to maintain transparent communication</li><li>Reviewing equipment specifications to verify technical compliance and alignment with project needs</li><li>Overseeing installation, testing and commissioning activities at client sites in Greece and Cyprus, ensuring smooth transition from installation to operational use</li><li>Participating in Factory Acceptance Tests (FAT) with international suppliers when required</li><li>Serving as the central point of contact for all project‑related communication</li><li>Managing suppliers to ensure accurate technical delivery, timely shipments and adequate on‑site support</li><li>Facilitating effective collaboration with Sales, Engineering, Service, Procurement and Operations</li><li>Preparing technical documentation, providing clarifications and supporting cost estimations when needed</li><li>Maintaining accurate project records and updates within ERP/CRM systems</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering,&nbsp;Mechanical or Chemical Engineering preferred</li><li>Certification in Agile Project Management (e.g., PMI-PMP, IPMA) is highly desirable</li><li>Minimum&nbsp;3 years of experience in project management&nbsp;within industrial, engineering or technical environments</li><li>Experience with industrial machinery, production equipment or food &amp; beverage processing/packaging lines is strongly advantageous</li><li>Solid understanding of technical specifications, equipment compliance and installation/commissioning processes</li><li>Proven ability to coordinate multiple stakeholders and manage complex projects with significant onsite presence</li><li>Fluency in Greek and proficiency in English, both written and spoken</li><li>Willingness to travel frequently across Greece and Cyprus (approx. 50% of the time)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and cross‑functional coordination</li><li>Solid planning, prioritization and organizational discipline</li><li>Analytical mindset and problem‑solving orientation</li><li>Attention to detail and technical accuracy</li><li>Accountability, ownership and reliability</li><li>Team collaboration and customer‑focused approach</li></ul>

Proect Manager

As a Front Office Agent at Miraggio Thermal Spa Resort you play a vital role in providing exceptional guest experiences. You are the first point of contact for our guests and are responsible for creating a warm, welcoming, and efficient environment in the hotel's front office. Your primary goal is to ensure a seamless check-in and check-out process while delivering outstanding guest experience.Key Responsibilities:<ul><li>Guest Check-In and Check-Out:&nbsp;Greet guests with a friendly and professional demeanor. Assist guests with the check-in and check-out process, ensuring accuracy and efficiency. Handle guest inquiries and requests promptly and courteously.</li><li>Reservation Management:&nbsp;Verify and confirm guest reservations accurately.</li><li>Payment Processing:&nbsp;Collect and process payments, issue invoices, and maintain a balanced cash drawer. Ensure all financial transactions are conducted securely and in compliance with hotel policies.</li><li>Information and Assistance:&nbsp;Provide guests with information about hotel facilities, services, local attractions, and dining options. Offer recommendations and assistance to enhance their stay.</li><li>Telephone and Email Communication:&nbsp;Answer phone calls, respond to emails, and transfer calls to appropriate departments. Handle reservations, inquiries, and requests via phone and email.</li><li>Problem Resolution:&nbsp;Address and resolve guest issues and complaints professionally, ensuring guest satisfaction while adhering to hotel policies and procedures.</li><li>Safety and Security:&nbsp;Monitor and maintain the security of the front desk area, ensuring the safety and privacy of guests. Follow hotel security and emergency procedures.</li><li>Administrative Duties:&nbsp;Complete administrative tasks, such as filing, record-keeping, and updating guest information.</li><li>Collaboration:&nbsp;Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless guest experiences.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position, leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Front office Agent

The role reports to the Retail manager and includes the below responsibilities:<ul><li>Manages operations in the regions/stores for which he/she is in charge and makes proposals for improving the process within the Operations department.</li><li>Organizes work and is responsible for the results of work in his/her team: defines KPIs, delegates tasks to associates, monitors the results of associates, motivates employees, develops knowledge of associates, implements company rules, informs employees about all news at regular monthly meetings and regular visits actions.</li><li>Implements and controls the implementation of the company’s strategy in order to ensure a high level of customer satisfaction in the region for which is he/she in charge.</li><li>In cooperation with retail manager sets and monitors the implementation of action plans in order to improve the work process at the regional level he/she leads.</li><li>Provides constructive feedback to other departments on operational challenges, sales improvement and overall performance improvement (range, stock, promotions, innovations, deliveries) for the region he/she manages.</li><li>He/she is responsible for the implementation of all standard operating procedures in retail stores in order to ensure the execution of all necessary activities and processes&nbsp;</li><li>Implements and controls all standards related to the appearance of the facility in the stores (hygiene, equipment, devices, visual merchandising…).</li><li>He/she is responsible for improving the work of retail stores through improvements in the work process, financial performance indicators and customer relations.</li><li>Plans and controls sales targets and costs for the region in charge in order to achieve the annual business plan.</li><li>Regularly monitors the inventory turnover ratio and makes suggestions to ensure that the values ​​are in line with the defined business plan.</li><li>Ensures and is responsible that the write-off and deficit are in accordance with the values ​​defined by the business plan – the rulebook for the region he leads.</li><li>He/she is responsible for the availability and high level of service that employees in retail stores provide to consumers, in order to attract more consumers and retain existing ones.</li><li>With his/hers work and undertaken activities, he/she improves the experience of buying consumers in stores.</li><li>He/she is responsible for monitoring and managing the schedule of employees in retail stores, their absences, transfers between stores, respecting all legally prescribed elements and informing Retail manager.</li><li>Provides full support, in all segments of work, new and renovated stores. Organizes all activities and all services related to the opening, renovation, and relocation of stores.</li><li>Provides support, trains and is responsible for employee training through referral to appropriate training, monitors improvements in daily work and provides feedback regarding their development&nbsp;</li><li>Monitors and identifies competition activities, accordingly, proposes new activities&nbsp;</li></ul>&nbsp;Key Requirements:<ul><li>A bachelor’s degree in marketing, business, or supply chain management.</li><li>At least 3 years of experience in Regional manager or similar roles</li><li>An excellent grasp retail and cosmetics market.</li><li>Possess great organizational, team leading and interpersonal skills.</li><li>Responsible, analytical, fast reacting and acting, able to work towards a common result for the appointed area.</li><li>Proficient in ERP&nbsp;</li><li>Driving license</li><li>Fluent in English&nbsp;</li></ul>

Regional manager

As a Shipping Operator in Trafigura, you will have the opportunity to join a team that manages one of the world’s largest fleets in the world, handling all aspects of Time and Voyage Charter vessel operations for the company. The ideal candidate will have a strong understanding of shipping logistics, charter party terms, and global maritime operations, with a focus on delivering efficient, safe, and cost-effective voyages, while ensuring proper operation of TC and spot vessels and maximize performance, following global standards and international regulations at all times.Key responsibilities<ul><li>Undertake voyage planning to meet international regulations and respond to vessel operational issues</li><li>Optimize bunker procurement and consumption strategies</li><li>Review and coordinate stowage planning, cargo handling operations, and real-time issue resolution</li><li>Coordinate agency appointments and provide voyage orders to vessels</li><li>Monitor vessel performance throughout all voyages, including speed and consumption analysis</li><li>Coordinate weather routing services and performance optimization initiatives</li><li>Manage hold / tank cleaning optimization</li><li>Handle vessel questionnaires, certificates, LOIs and all relevant supporting documentation</li><li>Maintain and update company software systems with required operational data</li><li>Collaborate with internal and external counterparties to ensure smooth management of ongoing operations, including pre- and post-fixture activities</li><li>Ensure compliance with Global Regulatory Requirements</li><li>Prepare operational reports and performance analysis</li><li>Ensure compliance with Trafigura's global policies and procedures at all times</li></ul>Required qualifications<ul><li>2-5 years’ office experience for Seafarers or 4-6 years’ office experience for Non Seafarers&nbsp;&nbsp;</li><li>Supramax/Panamax/Capesize vessel experience preferred</li><li>Strong knowledge of Charter Party terms (NYPE, Gencon, Baltime, etc.)</li><li>Fluent spoken and written English; IT system literacy (MS Office, Voyage management systems – IMOS VESON literacy, Optimization platforms)</li><li>Relevant maritime qualification/degree (e.g., nautical studies, maritime operations, or equivalent)</li></ul>Attributes for successCommercial &amp; Financial Acumen:<ul><li>Charter party terms and conditions (Time Charter, Voyage Charter)</li><li>BIMCO standard forms and clauses</li><li>Laytime and demurrage calculations</li><li>P&amp;L understanding and variance analysis</li></ul>Operational Expertise:<ul><li>Cargo operations – Preparation for Loading, discharge.</li><li>Bunker operations - Planning, quality specifications, sampling procedures.</li></ul>Analytical &amp; Reporting Skills:<ul><li>Data analysis and visualization - Dashboards, KPIs, trend analysis</li><li>Report writing and presentation skills</li></ul>Innovation &amp; Continuous Improvement:<ul><li>Automation tool development (desirable)</li><li>Understanding of AI/ML applications in shipping operations (desirable)</li><li>Continuous improvement initiatives</li></ul>Professional Skills &amp; Working Style<ul><li>Excellent communication and stakeholder management skills across internal teams and external counterparties</li><li>Commercial mindset with sound business acumen</li><li>Proven ability to work effectively under pressure in a fast-paced, deadline-driven environment</li><li>Adaptability to multicultural, dynamic trading environment</li><li>Problem-solving skills and ability to make sound decisions independently</li><li>Team player with collaborative approach</li></ul>

Dry Shipping Operator

We are looking for an AI Delivery Manager to lead end-to-end delivery of AI and Data projects — from discovery to production. You will be accountable for project success, combining strong delivery management expertise with a solid understanding of AI, ML, and data technologies. You will focus on three categories of projects: GenAI Product development, ML Product development and AI Platform enablement.Join a global team delivering AI-driven transformation for leading enterprises. Work with cutting-edge GenAI and ML technologies, collaborate with top experts, and shape the next generation of intelligent solutions.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Act as a bridge between technology and business, understanding business objectives — including business cases, project purposes, expected outcomes, and delivered value.</li><li>Manage full lifecycle of AI initiatives (GenAI, ML).</li><li>Own delivery scope, schedule, quality, and budget.</li><li>Lead multidisciplinary global teams and ensure alignment across engineering and client stakeholders.</li><li>Act as main delivery contact for clients; build trusted relationships</li><li>Oversee risk, financials, and contract adherence.</li><li>Ensure compliance with legal, ethical, and security standards in AI.</li><li>Mentor team members and promote delivery excellence and engineering excellence</li></ul>Requirements<ul><li>Strong client-facing, risk management, and stakeholder communication skills.</li><li>3+ years in GenAI and traditional ML delivery management (e.g., RAG-based applications, chatbots, recommender systems, forecasting systems)</li><li>3+ years of previous experience as engineer (e.g., data scientist, machine learning engineer, data engineer, devops, python engineer)</li><li>Solid understanding of GenAI and ML technologies, and data management fundamentals.</li><li>Experience with at least one major cloud provider (AWS, Azure, GCP, Databricks).</li><li>Ability to lead cross-functional, distributed teams.</li><li>Ability to enforce engineering excellence and closely work with solution architects</li><li>Knowledge of the Greek language is a must</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Data Delivery Manager

"Musketeers" have always been the main volume contributors, trial generators and sparks, creating kindred spirits in the On Premise environment, such as bars, restaurants, events, clubs and hospitality. As the face of the brand and the indispensable consultant to their On Premise territory, they are responsible for identifying business opportunities in On Premise universe to leverage brand image and drive both current and future sales of Red&nbsp;Bull's product portfolio.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>RED&nbsp;BULL AMBASSADOR<ul><li>Establish and nurture relationships with key influencers, industry players and business partners (including, but not limited to, outlet owners/managers, bar staff, distribution partners, promoters, agencies, buyers, F&amp;B etc.)</li><li>Build affinity and understanding of the Red&nbsp;Bull brand and products within your network.</li><li>Be seen as the credible, reliable and knowledgeable face of Red&nbsp;Bull On Premise (HORECA).</li><li>Deliver excellence with Red&nbsp;Bull's premium brand image in all activities and execution.</li></ul></li><li>THE ENTREPRENEUR OF THE TERRITORY<ul><li>Know your territory like the back of your hand.</li><li>Follow the company's strategy, create innovative measures and lay the foundation in areas where Red&nbsp;Bull will exploit its full potential in the future.</li><li>Master the On Premise universe by staying on the cutting edge of industry knowledge, trends and new opportunities (accounts, occasions, consumers).</li><li>Manage internal and external resources (materials, tools, budget) to drive efficiency and effectiveness.</li></ul></li><li>INDISPENSABLE BUSINESS CONSULTANT<ul><li>Build and maintain long-lasting collaborations with key stakeholders.</li><li>Negotiate win/win partnership agreements which add value to both Red&nbsp;Bull's business and the customer’s business.</li><li>Leverage your impressive communication, sales and marketing ability to keep Red&nbsp;Bull number one On Premise.</li><li>Drive and expand the business by identifying the right sales and marketing occasions in which Red&nbsp;Bull should be present (brand, product).</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>1–3 years of Sales and Marketing experience (previous experience working in the hospitality, night-life and/or FMCG industry will be considered an asset).</li><li>Able to think and act like an entrepreneur and out of the box.</li><li>Strategic, innovative, commercially aware (shows understanding of sales and finance processes).</li><li>Self-motivated and able to work independently in a high energy, fast-paced, field-based environment.</li><li>Street smart. Know what's going on in the streets – understand all groups of people, what every type of person has to deal with daily and how to act around them.</li><li>Communication, negotiation and sales skills.</li><li>Strong analytical ability (analyze sales and customer data).</li><li>Prioritization, organizational and time management skills.</li><li>Relationship management skills and open to feedback.</li><li>Integrated into the local scene and community (authentic and credible).</li><li>Demonstrable social networking experience.</li><li>IT &amp; MS Office literate.</li><li>Military service completed.</li></ul><ul><li>Travel 30-40%</li></ul>

On Premise Sales Specialist - Musketeer

The International Key Accounts Coordinator plays a central role within the Commercial Department, ensuring the seamless execution of all operational processes related to International Key Account Management. The position supports the International Key Accounts team by managing client requests, maintaining high-quality service standards, and contributing to the overall strength of the commercial relationship in a 360° approach.The role works closely with International Key Account Executives and the Head of International Key Accounts to deliver exceptional client experience and ensure operational excellence. &nbsp;Key Responsibilities:<ul><li>Client Support &amp; Relationship Management<ul><li>Respond promptly and professionally to all incoming calls and email requests.</li><li>Support holistically the International Key Accounts Executive</li><li>Manage and follow up on client requests end-to-end, ensuring timely and accurate resolution.</li><li>Build and maintain strong, professional relationships with key client contacts.</li><li>Handle and resolve client complaints efficiently while ensuring a positive customer experience.</li><li>Promote, support, and train clients via our corporate digital tools.</li><li>Coordinate with internal departments to ensure the smooth handling of client needs and issues.</li><li>Assist with the preparation and coordination of client meetings and events.</li><li>Log all client interactions in the CRM system, ensuring data accuracy and completeness.</li><li>Identify areas requiring escalation and ensure critical matters are addressed appropriately.</li></ul></li></ul><ul><li>Operational Excellence<ul><li>Prepare and send client proposals/RFPs within agreed timelines.</li><li>Ensure accurate and timely order entry in our internal systems.</li><li>Support the preparation and submission of annual client credit lines.</li><li>Maintain up-to-date sales and customer data in all relevant information systems.</li><li>File and organize all client-related documentation in line with company standards.</li><li>Adhere to company policies, communication guidelines, and brand standards.</li></ul></li></ul><ul><li>Monitoring &amp; Reporting<ul><li>Meet all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li><li>Support the generation and delivery of reports to clients with accuracy and within deadline.</li></ul></li></ul>Qualifications &amp; Skills:<ul><li>Previous experience in customer support, preferably in a B2B environment.</li><li>Strong customer service and communication skills across phone and email channels.</li><li>Fast and accurate typing skills.</li><li>Strong numerical ability and basic financial literacy.</li><li>Proficiency with CRM tools and related business applications.</li><li>Familiarity with administrative and support processes.</li><li>Strong IT literacy across MS Office and digital platforms.</li><li>High emotional intelligence (EQ).</li><li>Good command of written and spoken English.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal skills with the ability to build trust and maintain long-term client relationships.</li><li>Strong active listening abilities.</li><li>Solid organizational skills, including data management and document handling.</li><li>Ability to negotiate and influence when needed.</li><li>Empathy and the ability to understand different perspectives.</li><li>Capability to remain calm and effective under pressure or in stressful situations.</li></ul>

International Key Accounts Coordinator JR_10038628

Having a leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. You’ll be part of the Volvo Athens Car Workshop team.&nbsp;ΤΕΧΝΙΤΗΣ ΟΧΗΜΑΤΩΝ VOLVO (PST)&nbsp;#YourRole in more detail✅ Responsible for the entire customer and workshop process, for the PST to deliver customer satisfaction and an efficient workshop process.✅ Responsible for retrieving and documenting all relevant information connected to having a complete work order at first customer contact. Responsible for customer and production planning, including giving price information.✅ Responsible for all work order administration, including invoicing of Warranty/Goodwill, Insurance cases, and Leasing companies.✅ Responsible for identifying and ordering parts, together with Workshop Support if needed.✅ Responsible for following Volvo methods when performing all types of jobs in the workshop. Support in following local workshop standards and routines.✅ Responsible for performing PDS and installing accessories for customers as well as the sales department.✅ Responsible for reporting faults or deviations in the Volvo systems to Volvo. This is to ensure that corrective actions can be taken.✅ Responsible for sharing relevant knowledge and findings with the team as well as for bringing problems to everyone's attention and solving them together with the team.✅ Responsible for following up with the customers a few days after the workshop visit.&nbsp;What will you bring:✅ Bachelor’s degree from a Technological Educational Institute (T.E.I.) or Vocational Training Institute (I.E.K.) in Mechanical Engineering or related field.✅ Five years of relevant work experience as a Mechanic or Electrician.✅ Excellent knowledge of MS Office suite and particularly&nbsp;Excel.✅ Fluency in Greek and English, both oral and written.✅ Desire for personal and professional development and growth.✅ Customer-centric philosophy with strong customer service skills.✅ Very good understanding of Mechanical &amp; Electrical/Electronic principles.✅ Good knowledge of diagnostic equipment.✅ Military obligations fulfilled (for male applicants).&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor, and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🌱 Employee or Group product &amp; services referral bonuses, regular well-being, ESG and volunteering activities.🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.💰 Discounts on our company’s products.🏃‍♀️ A variety of company activities and family perks.

ΤΕΧΝΙΤΗΣ ΟΧΗΜΑΤΩΝ VOLVO (PST)

The Director of Sales Operations and Growth Strategy owns the client relationship and sales operation in Athens Greece for a global technology client. You will lead and develop high-performing teams in diverse EMEA markets, driving a vibrant sales culture and top-and-bottom line performance as a P&amp;L owner, developing innovative solutions designed to grow revenue, while maintaining focus on long-term strategic objectives. &nbsp;You will provide business critical insights using analytics, ensuring a cross-functional alignment of goals and execution, and help teams to drive strategic partnerships and bring new initiatives into reality. &nbsp; This role has a hyper focus on aligning the highest-level company priorities with effective day-to-day operations, and helps evolve early stage ideas into future-growth initiatives. &nbsp;As the sales lead, you will be responsible for ensuring that your leaders and their sales teams are supported in creating and executing strategic plans and in the completion of required management processes (i.e. channel management, goal setting, etc.). You will serve as a strategic thought and business partner to the client, your team and the wider business engaging to develop data-driven plans to deliver scale and innovation. &nbsp;Your Responsibilities:•&nbsp;&nbsp;&nbsp;&nbsp;Achieve 100+% contractual bonus goals, revenue generation, expenses, forecasting, and financials&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Manage day-to-day operations and deliverables&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Improve the key success metrics &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Develop a strong operating model to ensure rigor behind the below accountabilities:&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Revenue Forecasting accuracy&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Revenue and margin goals&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Client, customer, and Employee satisfaction scores&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Indirect below operational model&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the client on communication and changes and ensure that messaging reaches all employees.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Developing sales teams and leaders &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Have a One TTEC mindset – bring all support teams together to ensure alignment implementation of the site strategy &nbsp; The skills you’ll need:•&nbsp;&nbsp;&nbsp;&nbsp;An ability to lead and partner successfully with teams, management and client&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability and a system to deliver multiple, complex, on‐going tasks and projects&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A high level of integrity, judgment and follow through&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A strong track-record in coaching, people, and leadership skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability to execute and maintain best in class Sales methodology practices&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong attention to detail&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Data driven decision making skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical, verbal and written communications skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Technology acumen and reporting&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability to drive innovation to accelerate business growth &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A solution orientated approach to problem solvingQualifications &nbsp; Minimum Qualifications: &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong experience in sales operations management (inbound or outbound sales) ideally within a call center or BPO company •&nbsp;&nbsp;&nbsp;&nbsp;People management experience with proven record of success&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience in building executive relationships with internal and external stakeholdersWhat We Offer:•&nbsp;&nbsp;&nbsp;&nbsp;Competitive Salary&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Variable incentive bonus plan&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Tuition reimbursement&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Global career mobility &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Employee recognition programs&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Professional development&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;State of the art technology which allows for seamless global connectivity&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Rich wellness program and health incentives&nbsp;

Director, Sales Service Delivery

To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

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