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The role reports to the Retail manager and includes the below responsibilities:<ul><li>Manages operations in the regions/stores for which he/she is in charge and makes proposals for improving the process within the Operations department.</li><li>Organizes work and is responsible for the results of work in his/her team: defines KPIs, delegates tasks to associates, monitors the results of associates, motivates employees, develops knowledge of associates, implements company rules, informs employees about all news at regular monthly meetings and regular visits actions.</li><li>Implements and controls the implementation of the company’s strategy in order to ensure a high level of customer satisfaction in the region for which is he/she in charge.</li><li>In cooperation with retail manager sets and monitors the implementation of action plans in order to improve the work process at the regional level he/she leads.</li><li>Provides constructive feedback to other departments on operational challenges, sales improvement and overall performance improvement (range, stock, promotions, innovations, deliveries) for the region he/she manages.</li><li>He/she is responsible for the implementation of all standard operating procedures in retail stores in order to ensure the execution of all necessary activities and processes&nbsp;</li><li>Implements and controls all standards related to the appearance of the facility in the stores (hygiene, equipment, devices, visual merchandising…).</li><li>He/she is responsible for improving the work of retail stores through improvements in the work process, financial performance indicators and customer relations.</li><li>Plans and controls sales targets and costs for the region in charge in order to achieve the annual business plan.</li><li>Regularly monitors the inventory turnover ratio and makes suggestions to ensure that the values ​​are in line with the defined business plan.</li><li>Ensures and is responsible that the write-off and deficit are in accordance with the values ​​defined by the business plan – the rulebook for the region he leads.</li><li>He/she is responsible for the availability and high level of service that employees in retail stores provide to consumers, in order to attract more consumers and retain existing ones.</li><li>With his/hers work and undertaken activities, he/she improves the experience of buying consumers in stores.</li><li>He/she is responsible for monitoring and managing the schedule of employees in retail stores, their absences, transfers between stores, respecting all legally prescribed elements and informing Retail manager.</li><li>Provides full support, in all segments of work, new and renovated stores. Organizes all activities and all services related to the opening, renovation, and relocation of stores.</li><li>Provides support, trains and is responsible for employee training through referral to appropriate training, monitors improvements in daily work and provides feedback regarding their development&nbsp;</li><li>Monitors and identifies competition activities, accordingly, proposes new activities&nbsp;</li></ul>&nbsp;Key Requirements:<ul><li>A bachelor’s degree in marketing, business, or supply chain management.</li><li>At least 3 years of experience in Regional manager or similar roles</li><li>An excellent grasp retail and cosmetics market.</li><li>Possess great organizational, team leading and interpersonal skills.</li><li>Responsible, analytical, fast reacting and acting, able to work towards a common result for the appointed area.</li><li>Proficient in ERP&nbsp;</li><li>Driving license</li><li>Fluent in English&nbsp;</li></ul>

Regional manager

As a Shipping Operator in Trafigura, you will have the opportunity to join a team that manages one of the world’s largest fleets in the world, handling all aspects of Time and Voyage Charter vessel operations for the company. The ideal candidate will have a strong understanding of shipping logistics, charter party terms, and global maritime operations, with a focus on delivering efficient, safe, and cost-effective voyages, while ensuring proper operation of TC and spot vessels and maximize performance, following global standards and international regulations at all times.Key responsibilities<ul><li>Undertake voyage planning to meet international regulations and respond to vessel operational issues</li><li>Optimize bunker procurement and consumption strategies</li><li>Review and coordinate stowage planning, cargo handling operations, and real-time issue resolution</li><li>Coordinate agency appointments and provide voyage orders to vessels</li><li>Monitor vessel performance throughout all voyages, including speed and consumption analysis</li><li>Coordinate weather routing services and performance optimization initiatives</li><li>Manage hold / tank cleaning optimization</li><li>Handle vessel questionnaires, certificates, LOIs and all relevant supporting documentation</li><li>Maintain and update company software systems with required operational data</li><li>Collaborate with internal and external counterparties to ensure smooth management of ongoing operations, including pre- and post-fixture activities</li><li>Ensure compliance with Global Regulatory Requirements</li><li>Prepare operational reports and performance analysis</li><li>Ensure compliance with Trafigura's global policies and procedures at all times</li></ul>Required qualifications<ul><li>2-5 years’ office experience for Seafarers or 4-6 years’ office experience for Non Seafarers&nbsp;&nbsp;</li><li>Supramax/Panamax/Capesize vessel experience preferred</li><li>Strong knowledge of Charter Party terms (NYPE, Gencon, Baltime, etc.)</li><li>Fluent spoken and written English; IT system literacy (MS Office, Voyage management systems – IMOS VESON literacy, Optimization platforms)</li><li>Relevant maritime qualification/degree (e.g., nautical studies, maritime operations, or equivalent)</li></ul>Attributes for successCommercial &amp; Financial Acumen:<ul><li>Charter party terms and conditions (Time Charter, Voyage Charter)</li><li>BIMCO standard forms and clauses</li><li>Laytime and demurrage calculations</li><li>P&amp;L understanding and variance analysis</li></ul>Operational Expertise:<ul><li>Cargo operations – Preparation for Loading, discharge.</li><li>Bunker operations - Planning, quality specifications, sampling procedures.</li></ul>Analytical &amp; Reporting Skills:<ul><li>Data analysis and visualization - Dashboards, KPIs, trend analysis</li><li>Report writing and presentation skills</li></ul>Innovation &amp; Continuous Improvement:<ul><li>Automation tool development (desirable)</li><li>Understanding of AI/ML applications in shipping operations (desirable)</li><li>Continuous improvement initiatives</li></ul>Professional Skills &amp; Working Style<ul><li>Excellent communication and stakeholder management skills across internal teams and external counterparties</li><li>Commercial mindset with sound business acumen</li><li>Proven ability to work effectively under pressure in a fast-paced, deadline-driven environment</li><li>Adaptability to multicultural, dynamic trading environment</li><li>Problem-solving skills and ability to make sound decisions independently</li><li>Team player with collaborative approach</li></ul>

Dry Shipping Operator

"Musketeers" have always been the main volume contributors, trial generators and sparks, creating kindred spirits in the On Premise environment, such as bars, restaurants, events, clubs and hospitality. As the face of the brand and the indispensable consultant to their On Premise territory, they are responsible for identifying business opportunities in On Premise universe to leverage brand image and drive both current and future sales of Red&nbsp;Bull's product portfolio.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>RED&nbsp;BULL AMBASSADOR<ul><li>Establish and nurture relationships with key influencers, industry players and business partners (including, but not limited to, outlet owners/managers, bar staff, distribution partners, promoters, agencies, buyers, F&amp;B etc.)</li><li>Build affinity and understanding of the Red&nbsp;Bull brand and products within your network.</li><li>Be seen as the credible, reliable and knowledgeable face of Red&nbsp;Bull On Premise (HORECA).</li><li>Deliver excellence with Red&nbsp;Bull's premium brand image in all activities and execution.</li></ul></li><li>THE ENTREPRENEUR OF THE TERRITORY<ul><li>Know your territory like the back of your hand.</li><li>Follow the company's strategy, create innovative measures and lay the foundation in areas where Red&nbsp;Bull will exploit its full potential in the future.</li><li>Master the On Premise universe by staying on the cutting edge of industry knowledge, trends and new opportunities (accounts, occasions, consumers).</li><li>Manage internal and external resources (materials, tools, budget) to drive efficiency and effectiveness.</li></ul></li><li>INDISPENSABLE BUSINESS CONSULTANT<ul><li>Build and maintain long-lasting collaborations with key stakeholders.</li><li>Negotiate win/win partnership agreements which add value to both Red&nbsp;Bull's business and the customer’s business.</li><li>Leverage your impressive communication, sales and marketing ability to keep Red&nbsp;Bull number one On Premise.</li><li>Drive and expand the business by identifying the right sales and marketing occasions in which Red&nbsp;Bull should be present (brand, product).</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>1–3 years of Sales and Marketing experience (previous experience working in the hospitality, night-life and/or FMCG industry will be considered an asset).</li><li>Able to think and act like an entrepreneur and out of the box.</li><li>Strategic, innovative, commercially aware (shows understanding of sales and finance processes).</li><li>Self-motivated and able to work independently in a high energy, fast-paced, field-based environment.</li><li>Street smart. Know what's going on in the streets – understand all groups of people, what every type of person has to deal with daily and how to act around them.</li><li>Communication, negotiation and sales skills.</li><li>Strong analytical ability (analyze sales and customer data).</li><li>Prioritization, organizational and time management skills.</li><li>Relationship management skills and open to feedback.</li><li>Integrated into the local scene and community (authentic and credible).</li><li>Demonstrable social networking experience.</li><li>IT &amp; MS Office literate.</li><li>Military service completed.</li></ul><ul><li>Travel 30-40%</li></ul>

On Premise Sales Specialist - Musketeer

The International Key Accounts Coordinator plays a central role within the Commercial Department, ensuring the seamless execution of all operational processes related to International Key Account Management. The position supports the International Key Accounts team by managing client requests, maintaining high-quality service standards, and contributing to the overall strength of the commercial relationship in a 360° approach.The role works closely with International Key Account Executives and the Head of International Key Accounts to deliver exceptional client experience and ensure operational excellence. &nbsp;Key Responsibilities:<ul><li>Client Support &amp; Relationship Management<ul><li>Respond promptly and professionally to all incoming calls and email requests.</li><li>Support holistically the International Key Accounts Executive</li><li>Manage and follow up on client requests end-to-end, ensuring timely and accurate resolution.</li><li>Build and maintain strong, professional relationships with key client contacts.</li><li>Handle and resolve client complaints efficiently while ensuring a positive customer experience.</li><li>Promote, support, and train clients via our corporate digital tools.</li><li>Coordinate with internal departments to ensure the smooth handling of client needs and issues.</li><li>Assist with the preparation and coordination of client meetings and events.</li><li>Log all client interactions in the CRM system, ensuring data accuracy and completeness.</li><li>Identify areas requiring escalation and ensure critical matters are addressed appropriately.</li></ul></li></ul><ul><li>Operational Excellence<ul><li>Prepare and send client proposals/RFPs within agreed timelines.</li><li>Ensure accurate and timely order entry in our internal systems.</li><li>Support the preparation and submission of annual client credit lines.</li><li>Maintain up-to-date sales and customer data in all relevant information systems.</li><li>File and organize all client-related documentation in line with company standards.</li><li>Adhere to company policies, communication guidelines, and brand standards.</li></ul></li></ul><ul><li>Monitoring &amp; Reporting<ul><li>Meet all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li><li>Support the generation and delivery of reports to clients with accuracy and within deadline.</li></ul></li></ul>Qualifications &amp; Skills:<ul><li>Previous experience in customer support, preferably in a B2B environment.</li><li>Strong customer service and communication skills across phone and email channels.</li><li>Fast and accurate typing skills.</li><li>Strong numerical ability and basic financial literacy.</li><li>Proficiency with CRM tools and related business applications.</li><li>Familiarity with administrative and support processes.</li><li>Strong IT literacy across MS Office and digital platforms.</li><li>High emotional intelligence (EQ).</li><li>Good command of written and spoken English.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal skills with the ability to build trust and maintain long-term client relationships.</li><li>Strong active listening abilities.</li><li>Solid organizational skills, including data management and document handling.</li><li>Ability to negotiate and influence when needed.</li><li>Empathy and the ability to understand different perspectives.</li><li>Capability to remain calm and effective under pressure or in stressful situations.</li></ul>

International Key Accounts Coordinator JR_10038628

Having a leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. You’ll be part of the Volvo Athens Car Workshop team.&nbsp;ΤΕΧΝΙΤΗΣ ΟΧΗΜΑΤΩΝ VOLVO (PST)&nbsp;#YourRole in more detail✅ Responsible for the entire customer and workshop process, for the PST to deliver customer satisfaction and an efficient workshop process.✅ Responsible for retrieving and documenting all relevant information connected to having a complete work order at first customer contact. Responsible for customer and production planning, including giving price information.✅ Responsible for all work order administration, including invoicing of Warranty/Goodwill, Insurance cases, and Leasing companies.✅ Responsible for identifying and ordering parts, together with Workshop Support if needed.✅ Responsible for following Volvo methods when performing all types of jobs in the workshop. Support in following local workshop standards and routines.✅ Responsible for performing PDS and installing accessories for customers as well as the sales department.✅ Responsible for reporting faults or deviations in the Volvo systems to Volvo. This is to ensure that corrective actions can be taken.✅ Responsible for sharing relevant knowledge and findings with the team as well as for bringing problems to everyone's attention and solving them together with the team.✅ Responsible for following up with the customers a few days after the workshop visit.&nbsp;What will you bring:✅ Bachelor’s degree from a Technological Educational Institute (T.E.I.) or Vocational Training Institute (I.E.K.) in Mechanical Engineering or related field.✅ Five years of relevant work experience as a Mechanic or Electrician.✅ Excellent knowledge of MS Office suite and particularly&nbsp;Excel.✅ Fluency in Greek and English, both oral and written.✅ Desire for personal and professional development and growth.✅ Customer-centric philosophy with strong customer service skills.✅ Very good understanding of Mechanical &amp; Electrical/Electronic principles.✅ Good knowledge of diagnostic equipment.✅ Military obligations fulfilled (for male applicants).&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor, and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🌱 Employee or Group product &amp; services referral bonuses, regular well-being, ESG and volunteering activities.🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.💰 Discounts on our company’s products.🏃‍♀️ A variety of company activities and family perks.

ΤΕΧΝΙΤΗΣ ΟΧΗΜΑΤΩΝ VOLVO (PST)

The Director of Sales Operations and Growth Strategy owns the client relationship and sales operation in Athens Greece for a global technology client. You will lead and develop high-performing teams in diverse EMEA markets, driving a vibrant sales culture and top-and-bottom line performance as a P&amp;L owner, developing innovative solutions designed to grow revenue, while maintaining focus on long-term strategic objectives. &nbsp;You will provide business critical insights using analytics, ensuring a cross-functional alignment of goals and execution, and help teams to drive strategic partnerships and bring new initiatives into reality. &nbsp; This role has a hyper focus on aligning the highest-level company priorities with effective day-to-day operations, and helps evolve early stage ideas into future-growth initiatives. &nbsp;As the sales lead, you will be responsible for ensuring that your leaders and their sales teams are supported in creating and executing strategic plans and in the completion of required management processes (i.e. channel management, goal setting, etc.). You will serve as a strategic thought and business partner to the client, your team and the wider business engaging to develop data-driven plans to deliver scale and innovation. &nbsp;Your Responsibilities:•&nbsp;&nbsp;&nbsp;&nbsp;Achieve 100+% contractual bonus goals, revenue generation, expenses, forecasting, and financials&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Manage day-to-day operations and deliverables&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Improve the key success metrics &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Develop a strong operating model to ensure rigor behind the below accountabilities:&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Revenue Forecasting accuracy&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Revenue and margin goals&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Client, customer, and Employee satisfaction scores&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Indirect below operational model&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the client on communication and changes and ensure that messaging reaches all employees.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Developing sales teams and leaders &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Have a One TTEC mindset – bring all support teams together to ensure alignment implementation of the site strategy &nbsp; The skills you’ll need:•&nbsp;&nbsp;&nbsp;&nbsp;An ability to lead and partner successfully with teams, management and client&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability and a system to deliver multiple, complex, on‐going tasks and projects&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A high level of integrity, judgment and follow through&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A strong track-record in coaching, people, and leadership skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability to execute and maintain best in class Sales methodology practices&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong attention to detail&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Data driven decision making skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical, verbal and written communications skills&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Technology acumen and reporting&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;An ability to drive innovation to accelerate business growth &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A solution orientated approach to problem solvingQualifications &nbsp; Minimum Qualifications: &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong experience in sales operations management (inbound or outbound sales) ideally within a call center or BPO company •&nbsp;&nbsp;&nbsp;&nbsp;People management experience with proven record of success&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience in building executive relationships with internal and external stakeholdersWhat We Offer:•&nbsp;&nbsp;&nbsp;&nbsp;Competitive Salary&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Variable incentive bonus plan&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Tuition reimbursement&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Global career mobility &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Employee recognition programs&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Professional development&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;State of the art technology which allows for seamless global connectivity&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Rich wellness program and health incentives&nbsp;

Director, Sales Service Delivery

To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager Corfu 

Outlet Assistant Manager Halkidiki

Outlet Assistant Manager Crete 

Outlet Assistant Manager kos

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.&nbsp;As a&nbsp;Sales Service Delivery Team Lead&nbsp;working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Spanish/Portuguese Team Lead, Sales Service Delivery

As a Real Estate Coordinator, you will be a member of the Real Estate Team, that actively performs regularly mapping of areas of interest, in order to locate all offered plots of land, or buildings for sale, or lease. Part of your role will be developing and maintaining a network of real estate agents, contractors, banks, real estate companies, property owners and tenants in order to achieve an accurate and complete representation of the market’s offered properties. If you love taking challenges in the fast-moving food retail sector, we want to hear from you!What you will focus on<ul><li>Analyze the distribution of competitive stores</li><li>Work with the Business Intelligence Team in order to analyze population and demographic data and report advantages of each property</li><li>Collect all necessary documents for purchasing or renting building facilities and ensure their timely dispatch to the Legal Team</li><li>Communicate with property owners in order to collect all necessary documents required for the renovation of corporate stores</li><li>Renew leases by renegotiating rent for stores that are planned to be renovated</li><li>Manage the existing portfolio of corporate properties and propose ways to better utilize them</li><li>Participate in cross-departmental projects (Finance, Risk &amp; Control, Business Intelligence) and conduct all necessary reporting</li><li>Conduct Rent Tracker Analysis</li></ul>Who we are looking for<ul><li>Working experience of 1-3 years in a similar position, in the field of real estate, or facility management and utilization. Any experience in a similar retail company or professional real estate management company would be considered an asset</li><li>BA in Economics, Business Administration, Engineering, or another relevant field. MSc is desirable</li><li>MS suite literate with a focus on Excel and Powerpoint</li><li>Fluency in English language, both written and spoken</li><li>Ability to travel within area of responsibility&nbsp;</li></ul>The value you bring<ul><li>Authentic Communication | Deliver messages in a clear, compelling and concise manner, create wow effect to audiences</li><li>Negotiation Skills | Secure win-win results for the company</li><li>Critical &amp; Analytical Thinking | Effectively analyze all related information to quickly conclude on sustainable solutions – numerical proficiency</li><li>Results &amp; Quality Orientation | An eye to detail and high-quality are your strengths</li><li>Energy | Manage tasks in a timely manner</li><li>Togetherness | Value team’s ideas, uniqueness and safeguard belonging</li></ul>We care for you&nbsp;<ul><li>Competitive remuneration package</li><li>A buddy to support you during onboarding</li><li>Free lunch meals in our restaurant</li><li>Unlimited access to LinkedIn Learning programs</li><li>Health insurance</li><li>Available parking</li><li>Wellbeing Program</li></ul>A place where everyone belongs&nbsp;All our candidates and employees are treated with respect and equality, regardless of race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.As part of our commitment to inclusion and equality, we have signed the Diversity Charter Greece , we are certified with the SHARE Equality Label and we are members of LEAD Network, recognizing our tangible actions toward a truly inclusive work environment.*All applications are treated with utmost confidentiality

Real Estate Coordinator

At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.&nbsp;#YourRole in more detail&nbsp;<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.</li><li>Management and resolve customer complaints.</li><li>Route calls to appropriate resources.</li><li>Build sustainable relationships and engage customers by taking the extra mile.</li><li>Manage incoming clients’ requests and leads.</li><li>Make sure that all prospects/clients data are registered in our systems.</li><li>Conduct all necessary administrative tasks to complete the sales cycle process.</li><li>Handle all client’s requests and complaints.</li><li>Develop internal and external relationships with customers and clients.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Provide customers the complete vehicle information with costs, terms, and conditions.</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠&nbsp;<ul><li>1-3 years previous experience in a customer support role.</li><li>Fluency in both written and spoken English.</li><li>Fluency in foreign languages will be considered a strong asset</li><li>Familiarity with CRM systems and practices.</li><li>Bachelor’s degree will be considered an asset.</li><li>Excellent utility of MS Office.</li><li>Strong phone and verbal communication skills along with active listening.</li><li>Customer focus.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li></ul>&nbsp;𝐊𝐢𝐧𝐬𝐞𝐧 𝐇𝐞𝐥𝐥𝐚𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🎉Financially supporting employees’ post-graduation studies, marriages and newborns.💰 Discounts on our company’s products🏃‍♀️ A variety of company activities and family perks.&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.&nbsp;#WeDriveYourDreams*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

Customer Service Agent

We are looking for a Technical Superintendent to join our Marine &amp; Technical department. In this role, you will ensure that owned ships are managed with the highest quality of standards and their condition is always kept at the top levels, following global quality standards and best marine practices at all times. Other responsibilities include managing side projects related but not limited to dry docks, retrofit and other technical project end to end for the appointed vessels.Key responsibilities<ul><li>Manage and monitor the performance of appointed third-party Technical Managers for the owned fleet, including daily operational follow-up and financial performance reporting.</li><li>Oversee vessel technical matters in coordination with Technical Managers, including procurement and supply monitoring and quality assurance of services, maintaining a cost-conscious approach without compromising on standards.</li><li>Provide technical expertise and support across newbuilding programmes and existing fleet technology development, spanning all relevant shipping business types.</li><li>Analyse and document ongoing technical issues and concerns across Trafigura assets, ensuring lessons learned are captured and applied to future projects</li><li>Conduct OPEX analysis and benchmarking; lead timely dry-dock planning and manage fleet retrofit projects, including ESD, EGCS, and BWTS installations. Attending the ships in frequent intervals and doing preparation / specification / attendance in dry docks</li><li>Conduct regular vessel attendance and lead dry-dock preparation, specification development, and on-site supervision.</li><li>Evaluate vessel repair requests submitted by Technical Managers, reviewing quoted costs, timelines, and quality standards in the context of each vessel's trading commitments.</li></ul>Required qualifications<ul><li>Demonstrable marine and technical expertise, with proven ability to apply these skills in day-to-day operations.</li><li>Proven project management skills and a collaborative team-working approach.</li><li>Previous experience as a Technical Superintendent is preferred.</li><li>A background in Marine Engineering, Naval Architecture, or a management role within a Technical Management organisation will be considered a strong asset.</li><li>Fluency in spoken and written English, with the ability to present confidently to internal and external audiences.</li><li>Solid experience in vessel inspections and vetting, including the analysis of inspection reports.</li><li>Experience in marine systems outfitting and integration projects.</li><li>The ability to assess risk profile of technical points and accurately express these to technical/commercial teams</li><li>Experienced in introducing vessels into service, including newbuild programmes (plan approval, site supervision, and commissioning), shore-based team recruitment, crewing strategy, and the chartering and commercial acceptance process.</li><li>Experience in assessing new and second-hand oil and gas tonnage for acquisition, from an operational and technical perspective.</li><li>Sound understanding of technical management operations, processes, and requirements.</li><li>Ability to develop and implement company-wide systems and assessments covering safety, performance, and procurement functions</li><li>Willingness to travel internationally, including periods working abroad at project sites, shipyards, sea trials, or Trafigura offices.</li></ul>Attributes for success<ul><li>Diligent</li><li>Dynamic</li><li>Decisive</li><li>Reliable</li><li>Systematic</li><li>Solid understanding of all ship technical matters and relevant activities</li></ul>Department overviewMarine &amp; Technical department is handling the Group’s owned oil and gas fleet.Key Relationships:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical Managers•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shipping Operations•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chartering / Commercial team

Technical Superintendent 017666

The main purpose of the National Retail Manager is to drive the Nespresso's business results and brand image, by translating and implementing the global commercial strategy into the local market. Additionally, the Retail Manager will ensure the Nespresso omnichannel consumer experience for Boutiques is in alignment with rest B2C consumer touchpoints. A day in the life …Drive Nespresso's business results and brand image:<ul><li>Build the strategy of the Retail network (new openings, refurbishments, and relocations) while reassuring the seamless operations in the existing Retail Network.</li><li>Ensure effective liaison with all the direct and indirect Nespresso channels to deliver a consistent omnichannel consumer experience and facilitate an effective customer feedback loop.</li><li>Identify commercial opportunities in the market to foster sustainable growth in the Retail channel.</li><li>Manage BTQ P&amp;L.</li></ul>Department and Management Responsibilities:<ul><li>As part of the local Nespresso Management Team, drive the overall organization’s business results by making tactical and strategic decisions and building the organization in a sustainable way.</li><li>Drive innovative solutions relevant for Nespresso by following the latest developments in the field and stay up to date with key competition.</li><li>Translate the global strategy to local market needs and define initiatives to achieve business results.</li><li>Ensure that optimal investments and decisions are made in the OP process for both CAPEX and OPEX, in collaboration with Finance, for PFME in collaboration with Marketing Team.</li><li>Manage Department’s Budget.</li><li>Align with Nespresso Head Quarters stakeholders and other markets' counterparts on strategy, priorities, and best practices.</li><li>Improve and implement efficient ways of working in line with the operational plan and company guidelines.</li></ul>People &amp; Performance Management:<ul><li>Attract and retain talent, develop the personal effectiveness of employees by regular coaching and implementation of learning activities.</li><li>Build a strong team where team members collaborate effectively and understand their shared goals and purpose.</li><li>Set individual annual performance goals that provide a clear line of sight to organizational priorities and monitor progress towards achievement of goals by use of the PDP (Performance Development Plan) methodology.</li><li>Lead by example in terms of Nestlé Leadership Framework behaviors and safety leadership.</li><li>Advocate for the Nespresso culture by promoting and supporting a happy, healthy, and safe working environment that encourages teamwork, ambition, and high level of professionalism. </li></ul>What makes you successful?<ul><li>Bachelor’s degree in Business Administration or related field. MSc in Business Administration, Marketing or relevant field will be considered as an asset but is not required.</li><li>Minimum 10 years experience and 5 years in managerial role.</li><li>Extensive Retail (physical stores) and commercial experience, with a strategic mindset, preferably in a high-end luxury brand.</li><li>Extensive organizational and leadership experience with focus on managing big teams.</li><li>Strong communication and interpersonal skills and ability to influence and coach people with empathy &amp; integrity.</li><li>Resilience and continuous improvement mindset.</li><li>PC literacy and strong presentation skills.</li><li>Fluency in Greek and English. </li></ul>Why you should apply&nbsp; Enjoy the wide range of Nestlé benefits such as:<ul><li>competitive salary &amp; performance bonus,</li><li>meal vouchers</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs</li><li>increased Parental leaves for both caregivers and Baby Support plan</li><li>Flexible Work policy</li><li>Wellbeing and Recognition days off</li><li>“Bring Your Pet At Work” &amp; Pet Support plan</li><li>free car parking</li><li>In-house restaurant and mini market</li><li>participation to health and wellness activities and much more&nbsp;</li></ul>

National Retail Manager, Nespresso

As the Brand Business Leader for Hair, you will play a pivotal role in driving category transformation, architecting disruptive innovation, and owning the end-to-end growth of our most dynamic business unit. Reporting directly to the CPD Marketing Director, you will lead a team of five and act as the visionary catalyst between Consumer Insights, &nbsp;Dynamic Consumer Marketing, Dynamic Advocacy, and Commercial Excellence to ensure L’Oréal Paris and Garnier remain the heartbeat of the Greek market.Your key responsibilities will include:•&nbsp; &nbsp;&nbsp;Own the 360° Consumer Journey: Lead the strategic roadmap for Haircare, Coloration, and Styling, translating deep insights into strategies that win Greek consumer hearts.•&nbsp; &nbsp;&nbsp;Lead through Brand Building &amp; Disruptive Innovation: Lead market-changing launches by blending unmissable media, "phygital" consumer journey, and data-driven advocacy.•&nbsp; &nbsp;&nbsp;Act as a Talent Architect: Move beyond management to true leadership—creating a psychologically safe culture where your team of 5 feels empowered to take risks and own their business.•&nbsp; &nbsp;&nbsp;Master the Art of Coaching: Act as a mentor, helping your team transition from tactical executors to visionary strategic thinkers.•&nbsp; &nbsp;&nbsp;Cultivate Radical Empowerment: Drive a high-performance environment based on trust, accountability, and continuous feedback to help every team member reach their full potential.•&nbsp; &nbsp;&nbsp;Influence the Ecosystem: Lead cross-functional growth by collaborating with Sales, Business Development, Finance, and Supply Chain to deliver a sustainable commercial "3ple win."&nbsp;Who We Are Looking ForWe are looking for an entrepreneurial and senior Marketer with strong consumer, digital, and retail expertise to lead our dynamic Hair Category. Reporting directly to the CPD Marketing Director, you will lead and inspire a team of 5 brilliant minds to drive beauty innovation across L’Oréal Paris and Garnier.To succeed in this role, you have:•&nbsp; &nbsp;&nbsp;Senior Marketing Experience: 8+ years of experience in Marketing and Brand Management; additional Sales and/or Business Development experience will be considered a plus.•&nbsp; &nbsp;&nbsp;Talent Development: A proven ability to develop talent from the ground up and a hunger to build a high-performing team culture.•&nbsp; &nbsp;&nbsp;Leadership Capabilities: A demonstrated ability to lead through others, using empathy and agility to manage diverse personalities and work styles.•&nbsp; &nbsp;&nbsp;Beauty &amp; Marketing Passion: A deep, authentic passion for the mass market, beauty industry, and the marketing craft.•&nbsp; &nbsp;&nbsp;Academic Foundation: Bachelor or Master’s Degree in Marketing and/or Business Management.•&nbsp; &nbsp;&nbsp;Communication &amp; Influence: Fluency in English and Greek with the ability to navigate and influence at all levels of the organization. What’s In It For You•&nbsp; &nbsp;&nbsp;A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)•&nbsp; &nbsp;&nbsp;Upskilling Never Sleeps. Every project, training, and challenge pushes you to upskill and adapt, where you’re surrounded by people with a growth mindset and agility.•&nbsp; &nbsp;&nbsp;Fast Paced Innovation. Bold innovation is at the core of our business, for consumers and across all métiers.•&nbsp; &nbsp;&nbsp;A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.

Brand Business Leader Hair Category Consumer Products Division 241902

Intellectica is recruiting an experienced and purpose-driven Head of Fundraising on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. The organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the Head of Fundraising will report directly to the CEO and will play a pivotal role in shaping fundraising strategy, leading a mature and structured team, and sustaining and growing a diversified annual funding portfolio, ensuring the organization’s long‑term financial resilience and impact.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Defining, owning, and continuously evolving the organization’s fundraising strategy in line with its mission, growth objectives, and strategic plan</li><li>Ensuring the sustainability and growth of a diversified annual funding portfolio of approximately €4,000,000, maintaining a balanced mix across EU programmes, governmental and institutional funding, CSR partnerships, private foundations, and individual giving</li><li>Translating strategic priorities into clear annual targets, funding plans, and resource allocation, focusing on high‑impact and high‑probability opportunities</li><li>Acting as the key strategic partner to the CEO on all fundraising‑related matters</li><li>Providing leadership and strategic oversight to the fundraising function, managing two senior direct reports and supervising a total team of 16 professionals across distinct sub‑departments</li><li>Setting clear objectives, monitoring performance, and fostering a collaborative, results‑driven culture within a well‑structured organizational environment</li><li>Overseeing the identification, assessment, and prioritization of EU, national, and institutional funding opportunities aligned with organizational priorities</li><li>Leading and supervising the full proposal development lifecycle, from strategic positioning and concept design to final submission and consortium coordination</li><li>Ensuring strong, long‑term relationships with European and national partners, including NGOs, universities, public bodies, corporate partners, and foundations</li><li>Monitoring policy developments and funding trends to proactively inform funding strategy and positioning</li><li>Driving the development of individual giving as a new revenue stream, establishing the foundations for campaign‑based giving and relationship‑driven engagement with high‑net‑worth individuals</li><li>Establishing and maintaining robust systems for pipeline management, performance tracking, and reporting across all funding streams</li><li>Representing the organisation at relevant national and European networking events, conferences, and partner meetings, as required</li><li>Providing regular, structured updates to the CEO and Board on fundraising performance, risks, and opportunities</li><li>Any other task that may be required from time to time</li></ul>&nbsp;&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Political Science, Economics, Business Administration, Nonprofit Management, Social Sciences, Law or a related field</li><li>Demonstrated experience in managing and leading teams</li><li>Proven experience in fundraising or resource mobilization, with a proven track record in securing funding from EU programmes and institutional or foundation donors</li><li>Hands‑on experience with EU‑funded programmes (e.g. Erasmus+, Horizon Europe, AMIF, CERV or similar)</li><li>Solid understanding of national funding schemes, institutional donors, CSR partnerships, and private foundations</li><li>Experience working with proposal management tools, CRM systems, and performance tracking frameworks</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;&nbsp;&nbsp;Core competencies of a successful candidate:<ul><li>Strategic and analytical thinking</li><li>Strong leadership presence</li><li>Stakeholder management</li><li>Strong commercial acumen</li><li>Results-driven with a proactive, can-do approach</li><li>Organizational discipline</li><li>Strong alignment with mission and values</li><li>Able to represent the organization professionally in external settings</li></ul>

Head of Fundraising

To direct and coordinate the planning, scheduling and safe execution of electrical maintenance activities across all operations and infrastructure, ensuring the reliability of equipment within the frame of budget limitations.&nbsp;&nbsp;Key Accountabilities● &nbsp; &nbsp;Assures the setup and implementation of the preventive maintenance program for electrical equipment. ● &nbsp; &nbsp;Assures preparation of weekly work orders according to preventive maintenance plans or scheduled corrective maintenance actions. Provides technical guidance in case of complex electrical issues. ● &nbsp; &nbsp;Coordinates and assures quality in electrical maintenance execution at the lowest cost guaranteeing compliance with OHS and environment policies and contributing to plant operation. Ensures that the electrical maintenance team fulfills time readiness to efficiently tackle emergencies or urgent breakdowns. ● &nbsp; &nbsp;Support the Maintenance Manager in the elaboration and control of the maintenance budget, ensuring planning and follow-up of costs. Implement effective and systematic solutions to achieve budget and to meet or exceed targets. Contributes to NWC optimization by assuring on time delivery of spare parts. Review spare parts specifications in order to be updated &nbsp; ● &nbsp; &nbsp;Adjusts and approves scheduling of electrical maintenance tasks after coordinating with production and mechanical maintenance departments the shutdowns of equipment. ● &nbsp; &nbsp;Provide technical requirements and support supplier qualification and evaluation for complex electrical maintenance services contracting. ● &nbsp; &nbsp;Assures up-to-date technical documentation and availability of spares parts lists, BOM for electrical equipment,proposing optimal stock levels of spare parts (through FMEA and &nbsp;RCA) and identifying remaining lifetime of critical electrical equipment. ● &nbsp; &nbsp;Communicates and implements regulations, company goals, local permits, policies and procedures. &nbsp;Monitor performance of electrical maintenance personnel (internal and external). Develop, inform and motivate his team, ensuring competencies and skills development according to technical innovations, plant or personal needs. ● &nbsp; &nbsp;Acts as PSM Champion for Electrical Safety and for Energy Isolation self-assessment ● &nbsp; &nbsp;Define projects that can improve electrical infrastructure of the Plant and execute Capex projects form electrical perspective ● &nbsp; &nbsp;Coordinates the electrical maintenance team skills evaluation and training programs deployment.Key Objectives● &nbsp; &nbsp;Influences plant’s RF and MTBF. ● &nbsp; &nbsp;Influences quality of final product. ● &nbsp; &nbsp;Influences plant’s electrical energy cost ● &nbsp; &nbsp;Environmental compliance ● &nbsp; &nbsp;Net Availability Index of Kiln and Cement Mills&nbsp;Background &amp; Competencies● &nbsp; Degree in Electrical engineering&nbsp; ● &nbsp; 3-5 years in electrical maintenance in heavy industry, preferably in cement ● &nbsp; English (fluent level) ● &nbsp; &nbsp;Strong knowledge in electrical tasks (design of electrical schematics, project management, MCC’s design, instrumentation, PLC design, operation &amp; maintenance of Electrical Equipment HV, MV &amp; LV) ● &nbsp; &nbsp;Thorough knowledge of maintenance procedures (MAC- ACS PMA) ● &nbsp; &nbsp;Thorough knowledge of safety regulations and SOP’s. ● &nbsp; &nbsp;Knowledge of cement production process ● &nbsp; &nbsp;Advanced computing applications (MS Office (MS Project), ACAD, SAP (PM, MM), EPLAN) ● &nbsp; &nbsp;Think the business: Strategic alignment; analysis and problem-solving technics; business and financial acumen ● &nbsp; &nbsp;Deliver results: Manages execution; customer focus; supports action, change and innovation; leads for performance ● &nbsp; &nbsp;Energize people: Communication; engages and inspires; develops employees; cultivates relationships and networks; fosters teamwork and cooperation ● &nbsp; &nbsp;Act as a role model: Adapts &amp; learns; establishes trust &amp; confidence&nbsp;The company offers: • A unique opportunity to work for a leading company in the cement industry. • Continuous training and growth opportunities. • Group health insurance package.Applications: All applications will be treated with strict confidentiality.

Electrical Maintenance Supervisor

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team.&nbsp;We are looking for a&nbsp;Technical Service &amp; Recall Operations Coordinator&nbsp;at the&nbsp;Technical Department.&nbsp;# YourRole in more detail✅Continuous reporting and communication with the Technical Manager.✅Optimization of communication and technical services provided to Partners and Customers.✅Coordinate and manage Recall Campaigns for Auto &amp; Moto brands, track recall KPIs, and develop action plans to improve completion performance.✅Search for and update customer information to increase recall completion rates.✅Monitor availability and stock levels of recall spare parts.✅Maintain continuous communication with the authorized dealer network and relevant authorities (Ministries, Technical Inspection Centers, insurance companies, etc.).✅Conduct visits and audits at authorized workshops nationwide.✅Ensure dealer compliance with manufacturer standards (Auto &amp; Moto).✅Review warranties and pending warranty claims.✅Manage dealer agreements, including preparation, monitoring, and compliance with corporate standards.✅Manage and monitor CSI (Customer Satisfaction Index) programs.✅Participate in digitalization projects related to dealer assessments and after-sales processes.&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠✅ Degree in Mechanical Engineering (University / Technological Institute / Vocational Institute).✅Previous experience in a similar position within the automotive or motorcycle industry.✅Basic knowledge of modern vehicle technical operations and systems.✅Valid car and/or motorcycle driving license.✅Experience with Customer Relationship Management (CRM) systems, Electronic Parts Catalogs (EPC), and Enterprise Resource Planning (ERP) systems will be considered an additional asset.✅Availability for regular business travel.✅Excellent command of the English language, both written and spoken.✅Very good computer skills, including MS Office.✅Completed military obligations (applicable to male candidates).✅Strong communication and organizational skills, with attention to detail and the ability to effectively manage multiple tasks.✅Experience in Complaint Management and Customer Service.✅Dynamic personality with excellent organizational, communication, and presentation skills.✅Strong organizational abilities with emphasis on detail and multitasking.✅Ability to take initiative and make decisions that contribute to positive outcomes.✅Strong problem-solving skills with a results-oriented mindset.&nbsp;&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor, and indoor parking💻 Cutting-edge IT equipment, mobile, and data plan📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🌱 Employee or Group product &amp; services referral bonuses, regular well-being, ESG, and volunteering activities.🎉Financially supporting employees’ post-graduation studies, marriages, and newborns.💰 Discounts on our company’s products.🏃‍♀️ A variety of company activities and family perks.

Technical Service & Recall Operations Coordinator

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>MORE (Motor Oil Renewable Energy)&nbsp;is a subsidiary company of the&nbsp;Motor Oil Group&nbsp;and is dynamically active in the field of clean energy production &amp; management. MORE’s vision is, through the innovative development of its units and services, to produce more clean energy, and create more alternatives for a sustainable future for all. Having as guarantee the credibility and confidence inspired by the Motor Oil Group’s name, as well as the stability and financial health, MORE dares and invests, looking to the future. We strive to develop our people to their highest potential, through continuous learning and assignment of challenging projects.At&nbsp;Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire a&nbsp;SCADA &amp; IT Specialist who will be responsible for ensuring the optimal performance and compliance of SCADA systems across various renewable energy installations while collaborating with different departments to gather requirements. This position also involves cybersecurity compliance monitoring, ensuring system connectivity, troubleshooting issues, and managing documentation related to network installations.<h2>During your day you will:</h2><ul><li>Collect and analyze the needs of various departments to accurately specify the SCADA system's capabilities.</li><li>Continuously monitor the connectivity and operational performance of SCADA systems across different renewable energy installations</li><li>Specify and manage Internet Service Provider (ISP) services to ensure stable and reliable data transmission for SCADA systems.</li><li>Provide guidance and support to site technicians and operational teams for the troubleshooting and resolution of SCADA-related issues.</li><li>Develop and maintain comprehensive documentation for all SCADA system installations, network architectures, and configuration settings.</li><li>Ensure seamless integration of SCADA systems with industrial equipment, such as PLCs (Programmable Logic Controllers), and industrial communication protocols, including Modbus, IEC-104, DNP3, and OPC UA.</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in information technology, Electrical Engineering, or a related field.</li><li>Master Degree in related fields will be considered an asset</li><li>Minimum of 5 years of experience in SCADA system management and IT infrastructure within the renewable energy sector.</li><li>In-depth knowledge of SCADA systems</li><li>Strong understanding of cybersecurity principles, especially in relation to industrial control systems (ICS).</li><li>Experience with ISP service specifications, network connectivity, and troubleshooting in a renewable energy context.</li><li>Fluency in English (verbal and written)</li><li>Proficient in all MS Office software especially Word, Excel, Power Point</li><li>Strong problem-solving skills and the ability to manage multiple tasks simultaneously.</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

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