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Orismenou

Aoristou

FullTime

OnSite

ROLE OVERVIEW<ul><li>Part of our Hotel Administration team on our Ocean vessels, the Explorers Staff provide guests with a friendly, personalized front-desk service to ensure guest satisfaction and promotes, sells and dispatches shore excursions offered at various ports of call.</li><li>The Explorers Staff reports to Senior Receptionist, Guest Services Manager, Shore Excursions Manager and Associate General Manager.</li></ul>&nbsp;WHAT YOU WILL DO ON BOARD<ul><li>Ensure that guest concerns received at the Explorers Desk are settled according to Viking’s STAR Service Standards; receive and inventory lost and found items according to company policies and procedures; prepare the berthing list, guest list, cocktail invitations, gift orders and special orders from the ship’s management to guests.</li><li>Process all guests at embarkation/registration according to the Viking’s relevant Standard Operating Procedures. This includes check-in, collecting passports and other documents.</li><li>Maintain a working cash float, collect payments, and register credit cards, for processing.</li><li>Assist with tour dispatch and execution; regularly escort guests on shore excursions to monitor the quality of tours and to ensure that a high standard of product and port knowledge is maintained.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and all shipboard activities.</li><li>Follow up with guest’s concerns involving the hotel department in order to reach guest satisfaction. Register all guest interaction in feedback log tool. Ensure that guest concerns received at the Explorers Desk are settled accordingly.</li><li>Undertake concierge duties such as booking restaurants and other activities onboard and ashore.</li></ul> WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li><li>&nbsp;</li></ul>On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp;</li><li>&nbsp;</li></ul>Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Tax-free salary</li><li>&nbsp;</li></ul>ABOUT YOU<ul><li>A required minimum of one year’s experience in a front of house role at a premium brand hotel or resort.</li><li>Shipboard experience is preferred.</li><li>Fluent in Japanese and English - must be able to address any kind of information in an adequate manner with excellent oral and written Japanese and English communication skills – the ability to speak an additional language is an advantage.</li><li>Guest-focused, service-oriented, positive personality, flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently.</li><li>Ability to handle difficult guests and/or situations with grace, professionalism and rational thinking and the ability to present adequate solutions.</li><li>Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems; must demonstrate excellent management and organizational skills; experience in cash handling and foreign currency exchange is required.</li></ul>

JAPAN - Japanese Speaking Explorer Staff

PURPOSE OF POSITION<ul><li>The Bartender supports the Beverage Manager to ensure the efficient operations of all bar lounges, bars, restaurants, special events and all Guest areas, where beverage service activities take place.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Assist in the set-up and execution of F&amp;B related ship functions and special events.</li><li>Tally all sales transactions and correctly follow accounting procedures; correctly tally bar revenue.</li><li>Maintain in depth knowledge of all Bar Menus in order to deliver exceptional STAR Service, at all times.</li><li>Prepare and serve drinks, in accordance with company standards and ensure that correct recipes are followed.</li><li>Ensure cost control and adhere to set budgets; conduct stock takes and inventory, according to company procedures; ensure the correct storage of stock and establish par levels.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Follow service procedures according to Standard Operating Procedures, Departmental Service Standards and all applicable Public Health Polices.</li><li>Prepare and operate F&amp;B activities in all outlets, this includes but is not limited to beverage outlets; ensure all F&amp;B activities are prepared and executed, according to company standards.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in loadings, as required by Supervisors.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Bar Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public</li><li>Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum of 2 years’ experience as a Bartender or similar position, within premium brand hospitality and/or bar environment; must have impeccable beverage knowledge (wines, spirits, cocktails, etc.); must demonstrate the ability to work independently.</li><li>Shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically&nbsp;fit and in good health; must be able to carry heavy items and stand, kneel and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Bar Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li><li>&nbsp;</li></ul>Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;BartenderSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Beverage Manager, SommelierGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bar Waiter, Resort Deck Attendant, Bar UtilityReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Beverage Manager, Restaurant Manager, Sommelier, Hotel General Manager

JAPAN - Japanese Speaking Bartender

PURPOSE OF POSITION<ul><li>The Café Attendant ensures efficient&nbsp;food and beverage (F&amp;B) operations, supports the Galley Operation, following all applicable company standards, and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction.</li></ul> YOUR RESPONSIBILITIES<ul><li>Provide support to the assigned stations in different outlets, collect and deliver food and beverages, monitor buffet services, prepare &amp; maintain or replenish condiments, as directed.</li><li>Set up and maintain all self-service buffet areas, ensuring that each item is labeled correctly; assist with food service behind the line, if/when instructed.</li><li>Provide the Waiter and Assistant Waiter with support.</li><li>Serve beverages during meal periods, as instructed by Supervisors, following safe Company Alcohol Serving Policies.</li><li>Ensure that all service quality standards, in the assigned area, are in line with Viking’s STAR Service Standards; clean work areas and operating equipment in accordance with company rules and standards.</li><li>Prepare and perform F&amp;B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean &amp; polish equipment, glassware and flatware.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guest and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Restaurant Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public</li><li>Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Take ownership of the assigned areas of responsibilities in any F&amp;B outlet, according to direction from the relevant Supervisors.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum of six months’ experience as a Buffet Steward or similar position; or a hospitality degree with at least four months of on-the-job training, within a premium brand hospitality environment</li><li>Must demonstrate the ability to work independently; shipboard experience is an advantage.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to&nbsp;carry heavy items and stand, kneel, and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of sanitary standards are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Café AttendantSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager, Head Waiter, Restaurant SupervisorGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;N/AReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Executive Chef, Restaurant Manager, Head Waiter, Restaurant Supervisor APPLICATION AND JOB RELEVANT INFORMATIONOur roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times.&nbsp;Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. After submitting your CV, we might ask you to introduce yourself with a personal video recording. We always encourage our candidates to take this step to add their personality to any written application. Please note, however, that this step is optional and not a mandatory part of the recruiting process. For further information, please refer to our Recruitment Guidelines. DISCLAIMERAs part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.

JAPAN - Japanese Speaking Café Attendant

As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best, we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family. &nbsp;PURPOSE OF POSITION<ul><li>The Stateroom Steward/ess provides Guests with a professional, personalized housekeeping service at all times. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the Guest staterooms while providing our Guests with outstanding customer service.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Twice daily cleaning of 15 – 20 staterooms, which includes making beds, vacuuming &amp; dusting, cleaning of stateroom verandas, bathrooms, toilets, windows &amp; mirrors, replenishing linens, towels and room amenities.</li><li>Be familiar with all aspects of the stateroom and prepared to assist and guide the Assistant Stateroom Steward.</li><li>Ensure the general maintenance of staterooms and report all deficiencies for repair and maintenance using the Shipboard Reporting Systems; replace Stateroom glassware &amp; coffee machines.</li><li>Ensure the confidentiality &amp; security of all Guest staterooms and be competent in handling Guests complaints.</li><li>Make ice deliveries and provide a laundry pick-up &amp; delivery and shoeshine service for Guests.</li><li>Correctly handle cleaning products, materials and housekeeping equipment, separate &amp; remove garbage and place it in designated containers; clean garbage as often as needed, ensuring that separation procedures and all Public Health Standards are maintained.</li><li>Participate in luggage duty on embarkation &amp; disembarkation day.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Housekeeping Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Manage the stateroom minibars during each cruise, as required by the Executive Housekeeper.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>Must have a minimum of two years’ experience as a Stateroom Steward/ess or similar position.</li><li>Previous experience working in an operation with high standards of Guest services and cleanliness, such as premium brand ships, as well as previous cruise industry experience is required.</li><li>Must have experience cleaning at least 15 – 20 rooms twice daily.</li><li>Must be able to do extensive walking and stand on your feet for long periods of time; must be able to physically handle 50+ lbs.</li><li>Must have solid English communication skills to communicate effectively with native English-speaking guests.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be able to deal with confidential information with competence and discretion.</li><li>Must be able to work with various chemicals, hazardous materials, and cleaning tools</li><li>Must have a proven and comprehensive knowledge of all Public Health and Sanitary Policies compliance</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Follow Standard Operating Procedures &amp; STAR Service Standards.</li><li>Ensure appropriate clothing and appearance according to Viking’s Image &amp; Uniform Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during his/her employment.</li></ul>

OCEAN - Stateroom Steward/ess

Key Responsibilities:<ul><li>On board repairs/maintenance tasks on Two Stroke Marine Engines (ME-B/C, MC, MC-C) and their sub-systems.</li><li>Troubleshooting and root cause investigation on basic Hydraulic/electronic/mechanical failures of Two stroke Engines.</li><li>Conferring with customers, engineers, and others to discuss existing or potential engineering products or projects.</li><li>Ensuring that works and operations comply with maker’s recommendations and safety regulations.</li><li>Working on complex diesel engine repair and maintenance projects in cooperation with a multilingual and multicultural team.</li><li>Ensuring compliance with specifications, codes, and customer requirements by coordinating maintenance activities, reporting, and providing both remote and on-site technical support.</li><li>&nbsp;Preparation of spare parts list proposals tailored to each project.</li><li>Composition of comprehensive Service Reports about the project, with conclusion and recommendations.</li></ul>Qualifications:<ul><li>Bachelor’s or equivalent degree in marine/mechanical/nautical engineering from an accredited school.</li><li>Experience in using or a desire to learn ME-B/C Engine control system.</li><li>Hands on experience on internal combustion engines repairs.</li><li>Ability to solve basic mechanical/hydraulic/electronic issues.</li><li>Strong analytical skills.</li><li>Ability to communicate well with other members of the development team.</li><li>Excellent manual dexterity.</li><li>A desire to continually upgrade technical knowledge.</li><li>Flexibility &amp; Adaptability</li><li>Responsible &amp; kind person with team spirit.</li><li>Fulfilled military obligation services if required.</li></ul>What We Offer:<ul><li>Pleasant working environment.</li><li>Competitive salary &amp; benefits package (bonus, team building activities, private health insurance training seminars etc).</li><li>Collaborative and inclusive work culture.</li><li>Career development and growth opportunities.</li></ul>Please forward your CV and cover letter to: career@cmagreece.com

2-Stroke Senior Service Engineer

As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best; we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family. PURPOSE OF POSITION&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<ul><li>The Sound Technician sets up, operates and maintains the audio equipment onboard each ship, ensuring that standards are in line company policy and procedures.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company</li></ul> YOUR RESPONSIBILITIES<ul><li>Assist with the set-up of shows, cabarets, lectures, presentations and ship events as directed, ensuring that all areas are safe, clean and presentable.</li><li>Set up backline equipment and instrument microphones.</li><li>Program the sound computer/console during technical rehearsals, as required.</li><li>Check that all speakers and equipment are in working order, before each show; ensure that every show set-up is complete and set out, as per company policy and procedures.</li><li>Ensure that the design integrity and performance quality are maintained through show runs.</li><li>Demonstrate the ability to wirelessly mic an actor, if the need arises.</li><li>Communicate in a clear, concise and timely manner with the Cruise Director and other departments.</li><li>Participate in special events by assisting with sound needs; wire special sound projects; assist with the maintenance of audio equipment.</li><li>Demonstrate the ability to troubleshoot and provide information to resolves issues, accordingly.</li><li>Maintain cleanliness and order in all sound areas, in accordance with all Public Health and Safety Policies and Procedures.</li><li>Attend all show set-ups, show calls and meetings, in a timely manner.</li><li>Have in-depth knowledge of inventory, scheduling, maintenance, cleaning, storage, distribution and coordination.</li><li>Monitor guest satisfaction and report any issues, concerns and suggestions to the relevant supervisor.</li><li>Provide the highest level of comfort and service to guests, as per Viking’s STAR Service Standards and all Public Health Policies.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrate outstanding flexibility: must be able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Entertainment Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Perform additional duties, upon instruction from the Cruise Director, Assistant Cruise Director, Stage Manager and Audio Designer.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>Proven experience in audio electronics (specifically sound playback and live mixing) in which basic wiring skills have been applied, are required; shipboard experience is preferred.</li><li>Qualifications in technical theater is preferred</li><li>Operational knowledge of Yamaha CL Series and Yamaha LS-9 digital consoles, and Shure UHFR &amp; ULXD microphone systems, are required.</li><li>Strong Knowledge of Qlab, Dante, DSP networking and patch bay configurations are required.</li><li>The ability to lift up to 50 pounds, stand, kneel or crouch for long period of time, and to climb up ladders and scaffolding, is required.</li><li>Must be able to navigate catwalks and access all points in all theater spaces.</li><li>A strong understanding of technical wiring and component level maintenance with microphones, audio consoles, amplifiers and DSP's is required.</li><li>Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills.</li><li>Flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently and in a team.</li><li>Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, with excellent knowledge of all Public Health and Safety Policies are required.</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>

OCEAN - Technician SOUND

Managing all operational aspects of the sailing school, including delivery of the RYA syllabus, day to day management of the team, driving revenue and ensuring yachts are set up to Sunsail and RYA standards<ul><li>Deliver RYA courses aligning with RYA regulations and company standards</li><li>Coordinate paperwork and instructors for all courses</li><li>Drive revenue and promote courses available within resort</li><li>Maintain the standards of training delivered on shore-based courses</li><li>To supervise customer feedback of RYA training and investigate comments where vital</li><li>Liaise with the RYA and other governing bodies to ensure that the syllabus delivered is up to date</li><li>Ensure yachts are clean and set up per the company standards and RYA requirements</li><li>To ensure that any changes in the SOPs are communicated to instructors</li><li>To provide support and mentorship to instructors, and provide ongoing training as vital</li><li>To develop course material to support existing and future course requirements</li><li>Ensure before the yachts set sail accurate paperwork has been completed as per the company and local law requirements</li><li>Ensure company policies and procedures are kept to whilst instructors are at sea</li><li>Lead and empower the instructors</li><li>Provide excellent customer service at all times</li><li>Carry out other duties within your ability as requested by your line manager</li></ul>What we are looking for<ul><li>RYA Yachtmaster Instructor commercially endorsed</li><li>Experience managing a team</li><li>Knowledge of health and safety legislation</li><li>Knowledge of the RYA sailing school syllabus and standards</li><li>Ability to work as a reliable member of the team</li><li>Highly motivated individual</li><li>Good interpersonal skills</li><li>Highly customer orientated</li><li>First aid certificate</li></ul>

Yacht Master Instructor

As a Viking Shipboard Leader, you represent Viking’s values and leadership philosophy (Hávamál). You are a hospitality professional who demonstrates passion for excellence, who takes ownership for your areas of responsibility, and who believes in empowering your team with the skills, knowledge, and tools to succeed. You are an exceptional role model for the Viking Family and have strong motivation to achieve the company’s goals and objectives. You are flexible, stress resistant, focused, and a truly committed team member. PURPOSE OF POSITION<ul><li>The Sous Chef assists the Chef de Cuisine and/or Executive Chef to oversee the entire assigned Galley operation, by consistently monitoring and checking all food preparation areas over the course of the day and controlling the opening &amp; service hours of the Service Line.</li><li>You are required to be in charge and in full control of the Galley operation of the assigned area in the absence of the Chef de Cuisine or/and Executive Chef.&nbsp;</li><li>It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Hold excellent cooking skill, with the flair and creativeness to enhance buffet presentations; control the breakdown after each service, in conjunction with the Chef de Partie.</li><li>Work closely with the Kitchen Steward in order to accomplish tasks related to inventory, equipment control &amp; maintenance etc.; countercheck daily Storeroom deliveries, for accuracy; regularly check fresh produce chillers, together with Galley Management, to avoid shortages/wastage during the cruise; ensure proper use of the menu checklist and recipe reviews.</li><li>Ensure that all Galley personnel transport their provisions with the correct utensils.</li><li>Assist in conducting the Dinner Service Line, which includes but is not limited to, ensuring smooth and efficient service, presentation, and final plating; and tour all outlets during service hours.</li><li>Minimize equipment loss/damage and maintain immaculate cleanliness standards by enforcing “clean as you go” work habits in relevant areas, and by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Be present during loadings for quality control and assurance; assist the Executive Chef with supervising the Galley operation and preparing requisitions for all Catering equipment.</li><li>Ensure that the Galley/adjacent areas are ready for any announced and/or unannounced Public Health inspections, done either by the Ships’ Management or local authorities (public health inspectors). The Sous Chef must be present for all inspections; ensure that all menus, recipes, methods, and specifications are adhered to, and are in line with the quality and cleanliness of all Public Health Policies and Viking’s STAR Service Standards.</li><li>Assist the Executive Chef with preparing additional working schedules (Embarkation Day, Special Functions, etc.) for Galley personnel; have an in-depth understanding of the working hours policies and procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Appoint and enforce specific job responsibilities to all key personnel working under the direction of the Sous Chef and establish the manner and means to train personnel.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Always uphold impeccable grooming standards within your team by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, to prevent unnecessary loss or damage.</li><li>Positively contribute to achieving/succeeding Culinary KPI goals (quality &amp; financial) for the Culinary Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Temporarily replace/takeover the Chef de Cuisine’s position (with necessary training), at any given time.</li><li>This document describes the primary activities, duties, and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.</li></ul>&nbsp;YOUR PROFILE<ul><li>A required minimum of eight years’ culinary experience, including three years as a Sous Chef or similar position, within a premium brand hospitality environment; advanced culinary skills are required.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly interpret and orate documents, such as menus and recipes.</li><li>Must have experience in leading multi-cultural teams; flexible, stress management (how stress is brought into the team) abilities, committed team player, exceptional work ethic, effective communications skill; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies</li><li>Team builder with effective motivational skills and coaching abilities, with a demonstrable comprehensive knowledge of Public Health and Sanitation compliance</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week.</li><li>Previous cruise industry experience is an advantage.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sous Chef&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Executive ChefDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Partie, Assistant Chef de Partie, Cook, Assistant CookLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chef de Cuisine or/and Executive Chef&nbsp;&nbsp;

JAPAN - Japanese Speaking Sous Chef

The AMS Documentation Employee is responsible for ensuring customs declarations comply with the Advanced Manifest System (AMS) Regulations for MSC inbound cargo to the European Union, the People’s Republic of China, the Panama Canal, United Kingdom, India, United States, Canada and Mexico. The goal is to minimize delays and avoid Customs Fines and disciplinary actions. Key Responsibilities:Daily distribution of worldwide manifest deadlines in line with AMS Regulations.Performance of AMS Declarations to respective Customs OfficesFollowing-up of vessel routings, prospects (ETA/ETL/ETD), assisting syncing of system data and update of AMS deadlines whenever necessaryTreating vessel rotation changes in line with system requirements and Customs regulationsLiaising with worldwide agency network, provision of guidance and assistance on uploading of BL manifestsWorking Hours:Employees work 5 days a week, which may include Saturday or Sunday as part of a rolling shift schedule.Shifts of a rolling schedule could be: 07:00-15:00, 15:00-23:00, 23:00-07:00 or 08:00-16:00, 10:00-18:00, 18:00-02:00.All shifts are performed onsite apart from the 23:00-07:00 and 18:00-02:00 shifts which are performed remotely.Required Qualifications:Skills &amp; Requirements:Fluency in English, both oral and writtenKnowledge of Microsoft Office 365Eagerness to work in a collaborative, team-oriented environmentNo previous experience needed – we welcome fresh graduates with no prior experience Your Growth Path:At MSC, we offer more than just a job; we provide a career path filled with learning and development opportunities. From comprehensive initial training to ongoing educational initiatives, we are committed to your professional growth. By joining MSC, you become part of a family of over 200,000 employees worldwide. As part of the world's leading shipping company, the possibilities are endless. We offer a vibrant, multicultural environment where your ideas are valued, and your personal growth is as much a priority as professional development. Join MSC Service Center Greece and shape your future with us!&nbsp;Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

AMS Documentation Employee

Part of our Housekeeping team on our River vessels, the Stateroom Steward/ess provides guests at all times with friendly, personalized housekeeping service. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the guest staterooms and all public areas while providing our guests an outstanding customer service. The Stateroom Steward/ess reports to Housekeeper.&nbsp;&nbsp;WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Daily cleaning of staterooms, public areas, toilets, and reception area&nbsp;</li><li>Careful handling of cleaning products, materials, and housekeeping equipment&nbsp;</li><li>Rotating laundry duty including washing, ironing, and folding activities&nbsp;</li><li>Distribution of daily programs, gift orders, and turndown services in staterooms&nbsp;</li><li>Reporting technical defects of staterooms to supervisor/reception and assistance with embarkation/disembarkation&nbsp;</li><li>Conduction of stock takes, inventory, and participation in onboard training programs.&nbsp;</li></ul>&nbsp;WHY JOIN VIKING? &nbsp;&nbsp;Elevate Your Career &nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul>&nbsp;On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Dedicated crew areas and activities&nbsp;</li><li>Sundeck area for crew use&nbsp;</li><li>Employee benefits&nbsp;</li><li>Paid vacation&nbsp;</li><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>No immediate tax deduction – potential for tax-free salary, depending on nationality&nbsp;</li></ul>&nbsp;&nbsp;ABOUT YOU&nbsp;<ul><li>High school diploma required&nbsp;</li><li>Minimum of 2 years previous experience required in a similar position in housekeeping&nbsp;</li><li>Good English communication skills&nbsp;</li><li>Ability to work independently, service-oriented and guest focused&nbsp;</li><li>Must be well groomed, maintain impeccable hygiene standards, and be discreet with confidential information.&nbsp;</li></ul>

RIVER - Stateroom Steward

Sunsail is recruiting cruising instructors based in Greece and Croatia to work in the Mediterranean for the Summer. Full-season roles are available, and following successful summer placements, winter opportunities may be available.Working hours vary, and you MUST be able to cover operational requirements. It is important to be flexible within your job role and understand that you may be required to move between different resorts or departments according to operational needs, as well as be happy to cover a flotilla or bareboat skipper role at times.What will you be doing<ul><li>Deliver RYA courses, aligning with RYA regulations and company standards</li><li>Deliver company-specific courses as per standards, policies, and procedures</li><li>Assisting with the ‘flotilla hero’ product where required, instructing whilst also being a part of the flotilla</li><li>Meeting and greeting guests and conducting a welcome brief on board.</li><li>Carry out basic yacht maintenance</li><li>Liaise with the Chief Instructor and report any maintenance problems or damage to the yachts</li><li>Be responsible for the standard of the sailing school yachts throughout the season, including cleaning, inventory monitoring, and maintenance where required.</li><li>Ensure accurate paperwork is completed as per local laws and regulations</li><li>Provide excellent customer service at all times</li><li>Any other duties within your ability as requested by your line manager</li></ul>What we are looking for<ul><li>RYA Cruising Instructor commercially endorsed with a valid medical certificate (ENG1/ML5)</li><li>Valid First Aid Certificate or equivalent</li><li>Recent Criminal Record Check (ACRO or DBS)</li><li>Fundamental yacht maintenance skills</li><li>A flexible and reliable member of the team</li><li>Ability to work through pressurised conditions and make and deliver difficult decisions</li><li>Strong interpersonal and communication skills</li><li>Safety conscious</li><li>Knowledge of health and safety legislation</li><li>Experience in a customer-focused environment</li><li>An adaptable character who can adjust to different circumstances</li></ul>Package<ul><li>industry-standard salary</li><li>Accommodation</li><li>Return flights from your home country to the base</li><li>Uniform</li><li>Travel Insurance</li><li>Staff deals on yacht holidays</li><li>Global career opportunities</li><li>Sponsorship opportunities for top-performing team members</li></ul>

Cruising Instructor

Part of our nautical team on our River vessels, the First Officer ensures safe navigation in compliance with all the statutory regulations and makes sure that the guests feel comfortable. The First Officer reports to the Captain.&nbsp;WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Overall responsible for safety on board the ship including performing of safety drills and familiarization with safety procedures for the whole crew.</li><li>Captain’s representative onboard.</li><li>Navigating without supervision on assigned stretches in compliance with regulations, timetables and lock times to avoid incidents and delays.</li><li>Cost-conscious use of all energy resources (gas oil, lubricants, etc.)</li><li>Responsible for the administrative process and timely submission of all mandatory reports.</li><li>Provide training for candidates of internal training programs and other crew.</li><li>Check whether the necessary patents for the route are present onboard and if the nautical crew’s service book contains the necessary qualifications for the operating system according to regulations.</li><li>Participates in regular meetings and company-relevant trainings.</li></ul>&nbsp;&nbsp;WHY JOIN VIKING?&nbsp;&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Regular training and simulator assessments within working time</li><li>On-the-job coaching to help you advance rapidly</li><li>Unlimited contracts with a 4/4 or 4/2 system</li></ul>&nbsp;&nbsp;On board our ship&nbsp;<ul><li>Uniforms, laundry and unlimited Wi-Fi are free of charge for all crew members</li><li>Lodging and meals are provided to you by Viking onboard</li><li>Guaranteed single cabin</li><li>Travel to/from the ship reimbursement payment</li><li>Dedicated crew area</li><li>Sundeck area for crew use&nbsp;&nbsp;</li></ul>&nbsp;Employee benefits&nbsp;<ul><li>Paid vacation&nbsp;</li><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Salary payments and social security benefits in accordance with Swiss conditions</li></ul>&nbsp;&nbsp;ABOUT YOU<ul><li>At least 2 years of work experience as a Second Officer</li><li>Interested in further education (certificate extension, language skills…)</li><li>Independent and flexible</li><li>Decisive and assertive</li><li>Strong team worker and able to motivate the crew</li><li>Shows ambition and initiative; perseverant</li></ul>&nbsp;Depending in which geographical area you are eligible to sail you need to fulfill the following obligatory requirements: Rhine – Elbe&nbsp;–&nbsp;Mosel&nbsp;<ul><li>Boatmaster License</li><li>Rhine patent until Mainz (km 1000 – 493)</li><li>VHF</li><li>Radar</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), Dutch and French as an asset</li></ul>&nbsp;Danube&nbsp;<ul><li>Boatmaster License</li><li>Danube patent from Sulina to Regensburg (km 0 – 2370)</li><li>VHF</li><li>Radar</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), Russian as an asset</li></ul>&nbsp;Rhine – Main – Danube&nbsp;<ul><li>Boatmaster License</li><li>Rhine patent until Mainz (km 1000 – 493)</li><li>Danube license&nbsp;</li><li>Radar</li><li>VHF</li><li>Safety Expert (Sachkunde)</li><li>Languages: German and English (mandatory), French and Russian as an asset</li></ul>&nbsp;France&nbsp;<ul><li>Longueur illimitée</li><li>Radar</li><li>VHF</li><li>Safety Expert (expert)</li><li>Languages: French and English (mandatory), German as an asset</li></ul> DISCLAIMERAs part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.

RIVER - Nautic - 1st Officer

At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world.We have an abiding passion for sailing, taking yachting holidays to the next level across the most spectacular destinations worldwide which keep our customers coming back again and again! From independent sailing holidays to fully catered crewed and power yacht charters we offer our customers a range of product options, and most importantly an unforgettable experience.The secret to our success within the yacht industry lies in our outstanding teams, we are united by the same purpose, to have fun while crafting outstanding experiences on the water.What you will be doing:<ul><li>Maintain detailed records of inventory quantities and stock movements, providing routine updates to the supervisor on any modifications.</li><li>Coordinate with suppliers to ensure timely delivery of goods, following clear instructions and guidance from the base manager.</li><li>Offer insights to the base manager regarding any obstacles or suggestions for improvement in managing inventory or sourcing.</li><li>Engage in problem-solving discussions with the base manager to identify solutions for any issues related to inventory or procurement.</li><li>Handle inventory management efficiently, including conducting regular stocktakes, balancing discrepancies, and optimizing storage space.</li><li>Adhere to maritime safety regulations and procedures while handling inventory and purchasing supplies, ensuring a safe working environment. Vigilantly identify and report any potential safety hazards or concerns.</li><li>Strictly adhere to company SOPs (Standard Operating Procedures) related to health and safety protocols. Ensure compliance with all safety guidelines and regulations to mitigate risks and maintain a safe working environment.</li><li>Coordinate with the Tech Manager for regular parts ordering, ensuring all orders are approved by the base manager before procurement.</li><li>Collaborate with customer service regarding upcoming bookings and arrival times to anticipate supply needs and ensure timely procurement of vital parts.</li><li>Maintain regular communication with the base manager to stay informed about any product changes, new yacht types, or other relevant updates that may impact inventory management or procurement processes.</li><li>Participate in training opportunities to improve skills and knowledge related to inventory management and procurement processes.</li><li>Establish clear communication channels for emergency situations, ensuring swift and effective responses to any unforeseen circumstances.</li><li>Update Sail sense with any specially requested parts as a Task, along with a photo of the part if possible.</li></ul>The ideal candidate will have the following:<ul><li>Proven experience in a similar role, preferably in the maritime or hospitality industry, demonstrating effective communication and negotiation skills.</li><li>Previous experience within the charter industry and delivery of boat briefings is preferred but not crucial</li><li>Excellent organizational and time management skills to handle inventory management and procurement tasks efficiently.</li><li>Strong attention to detail and accuracy, crucial for maintaining accurate records and inspecting delivered goods.</li><li>Proficiency in inventory management software and MS Office suite to facilitate inventory tracking and reporting.</li><li>Knowledge of maritime safety regulations and procedures is a plus, ensuring compliance with safety protocols for relevant safety equipment such as liferafts/fire extinguishers and first aid kits.</li></ul>

Storeman

Sunsail is recruiting base technicians based in Greece and Croatia to work in the Mediterranean for the Summer. Full-season roles are available, and following successful summer placements, winter opportunities may be available.Primary duties will centre around the yachts, the base, and ports of call. Working hours vary, and you MUST be flexible to operational requirements. You are required at times to assist with flotilla duties. At the beginning and end of the season, you may be asked to carry out fleet re-fit/lay-up. The yachts are prepared for the upcoming season or furloughed for winter during these periods. It includes painting, cleaning, repairs, and anything else required to prepare the yacht for the season or place it under furlough.What will you be doing<ul><li>Completing turnaround service checks, yacht preparation, and deck washing</li><li>Briefing clients on the yacht's systems and safety equipment</li><li>Maintenance and repairs to yacht equipment.</li><li>Proactive and preventative daily maintenance checks and repairs.</li><li>Engine servicing, oil and filter checks/changes</li><li>Maintenance of outboards for tenders</li><li>Emergency callouts for breakdowns on any of the fleet</li><li>Ensuring the safety of all clients, including safety briefings</li><li>Assisting clients with queries and problems</li><li>Assisting with the general running of the base</li><li>Any other duties as advised by the Base Manager</li></ul>What we are looking for<ul><li>Experience maintaining diesel engines and 2 &amp; 4-stroke outboard engines</li><li>A clear understanding of 12V DC electrical systems</li><li>Knowledge and a passion to learn about marine plumbing systems.</li><li>Practically minded-with an ability to tackle problems</li><li>Ability to work through pressurised conditions and with time constraints</li><li>Experience in a customer-focused environment</li><li>Sociable and positive personality</li><li>Committed to their team</li><li>Yacht sailing experience is desirable but not crucial</li></ul>Our Commitment to Diversity, Equity, and InclusionWe believe people perform best when they can be their true selves, and diverse teams drive better results. We’re committed to encouraging a diverse, equitable, and inclusive environment where everyone can succeed.

Base Technician

Sunsail is recruiting flotilla technicians based in Greece and Croatia to work in the Mediterranean for the Summer. Full seasonal roles are available on a one-week or two-week flotilla route. Full and high-season positions are open, and following successful summer placements, winter opportunities may be available.Primary duties will centre around the yachts, the base and ports of call. You and your lead boat team will be the face of the company. Working hours vary, and you MUST be flexible to operational requirements. You may sometimes be required to assist with other flotillas or base duties. At the beginning and end of the season, you may be asked to carry out fleet re-fit/lay-up. The yachts are prepared for the upcoming season or furloughed for winter during these periods. It includes painting, cleaning, repairs, and anything else required to prepare the yacht for the season or placed under furlough.What you will be doing<ul><li>Ensuring the safety of all guests throughout the flotilla</li><li>Greeting clients and assisting with boarding, followed by detailed on-board briefs covering safety and yacht systems</li><li>Efficient stock control of vital spare parts stored on the lead yacht</li><li>Assisting the flotilla skipper with the safe mooring of yachts</li><li>Assisting with the general requirements of flotilla, including any client queries or problems</li><li>Socialising with guests</li><li>Assisting with the organisation of social events, including group meals and Welcome Parties</li><li>Cleanliness and good presentation of the lead boat at all times</li><li>Completing turnaround service checks, yacht preparation and deck washing</li><li>Briefing clients on the yacht's systems and safety equipment</li><li>Maintenance and repairs to yacht equipment</li><li>Proactive and preventative daily maintenance checks and repairs.</li><li>Engine servicing, oil and filter checks/changes</li><li>Maintenance of outboards for tenders</li><li>Emergency callouts for breakdowns on any of the fleet</li><li>Ensuring the safety of all clients, including safety briefings</li><li>Assisting clients with queries and problems</li><li>Assisting with the general running of the base</li><li>Any other duties as advised by the Base Manager</li></ul>What we are looking for<ul><li>Experience maintaining diesel engines and 2 &amp; 4 stroke outboards</li><li>Yacht sailing experience (RYA Day Skipper/ Competent Crew desired)</li><li>Good understanding of 12V DC electrical systems and marine plumbing systems</li><li>Practically minded-with an ability to tackle problems</li><li>Ability to work through pressurised conditions and with time constraints.</li><li>Experience in a customer-orientated environment</li><li>Sociable and positive personality</li><li>A strong teammate</li></ul>Package<ul><li>Competitive industry standard salary</li><li>Accommodation</li><li>Return flights from your home country to the base</li><li>Uniform</li><li>Travel Insurance</li><li>Staff deals on yacht holidays</li><li>Global career opportunities</li><li>Sponsorship opportunities for top-performing team members</li></ul>

Flotilla Technician

The Freight Rate Filing Employee is responsible for accurately filing ocean freight rates as agreed between the customer and MSC for specific transportation routes. This involves entering the information into our centralized database using our internal TMS application, streamlining the billing process for enhanced client convenience. Key Responsibilities:Receive new filing requests, meticulously examining the provided information to ensure adherence to Geneva Liner guidelines and seeking clarifications from agencies worldwide and Geneva HQ when details are unclear.Enter ocean freight rates into our internal TMS application.Investigate disputes between MSC and clients by identifying procedural lapses and determining steps that were not properly followed.Educate agents on necessary requirements, fostering an efficient workflow by ensuring timely filing of rates with fewer errors.Align with both individual and team goals, actively engage in team meetings, and uphold the company's core values.Working Hours: Monday to Friday, 09:00-17:00Required Qualifications: Skills &amp; Requirements:Fluency in English, both oral and written.Knowledge of Microsoft Office 365.Strong attention to detail.Good organizational skills to manage and prioritize tasks effectively.Ability to manage time efficiently to meet deadlines and handle multiple tasks.Eagerness to work in a collaborative, team-oriented environment.No previous experience needed – we welcome fresh graduates with no prior experienceYour Growth Path:At MSC, we offer more than just a job; we provide a career path filled with learning and development opportunities. From comprehensive initial training to ongoing educational initiatives, we are committed to your professional growth.By joining MSC, you become part of a family of over 200,000 employees worldwide. As part of the world's leading shipping company, the possibilities are endless. We offer a vibrant, multicultural environment where your ideas are valued, and your personal growth is as much a priority as professional development. Join MSC Service Center Greece and shape your future with us!

Freight Rate Filing Employee

DescriptionThe role of a Cruise Ship Security Guard at MS Security Group is vital for ensuring the safety and security of passengers and crew aboard our vessels. Individuals in this position come from diverse backgrounds, including military, police, or private security sectors, and possess the ability to work effectively in multicultural settings. Their responsibilities include implementing ship security plans, maintaining vigilance, and being a part of the immediate response team for any incidents. With a focus on safeguarding lives and property, these guards play a crucial role in our security team, requiring them to be physically and mentally fit, capable of working in rotating shifts and holding essential qualifications such as STCW Basic safety training and PDSD.Security Guard Job SummaryThe Security Guard's (SG) role is crucial in upholding the safety and security of passengers, crew, and the ship. This role involves enforcing security protocols, performing regular patrols, promptly addressing incidents, and providing support during emergencies to guarantee a safe and secure cruise experience for everyone on board.Key Requirements<ul><li>Military/Police/security background.</li><li>Ability to work in a multicultural environment.</li><li>Profound ability to adapt to a changing environment.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Able to work in rotating shifts.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy/requirements.</li><li>Excellent customer service skills.</li><li>A team player with excellent communication and social skills.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training in all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book / Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Implement and maintain the Ship Security Plan, and the client’s policies.</li><li>Monitor the ship’s access points and perform ID identification to prevent unauthorized personnel from boarding the vessel.</li><li>Conduct patrols of designated areas, including public spaces, crew areas, and restricted zones, to deter and detect security breaches.</li><li>Provide a visible security presence to assure passengers and crew members and deter unwanted behaviors.</li><li>Safeguard the lives of the passengers, crew members, and the ship’s property</li><li>Keep a high awareness and vigilance of the vessel’s surroundings according to a designated shift schedule.</li></ul>

Security Guard

Monitor and control the safe and cost-efficient technical operation of assigned vessels using the available resources, the defined parameters of cost, commercial viability, and operational excellence in line with Owners’ expectations. &nbsp; Key Accountabilities: Technical Support<ul><li>Understand the customers’ contractual agreements to be able to deliver the ship management services for each vessel, in a cost-efficient manner.</li><li>Review the compliance of deliverables from subcontractors’ agreements and requirements to ensure the optimum, efficient, and safe operation of each assigned vessel.</li><li>Monitor the operations of equipment and machineries, identify potential discrepancies, and suggest solutions to enhance vessels’ efficiency, performance, and safety.</li><li>Participate in the development of maintenance and repairs plan. Ensure that time schedule, deliverables quality and budget are within the borders of the contractual agreement and organization’s procedure.</li><li>Project the requirements in maintenance and repairs activities, spare parts, and technical training of the vessels. Forecast the budget needed, report to Manager and remain within the limits of the established maintenance plan. Upon approval, follow up its execution, report, and discrepancies, and propose solutions.</li><li>Oversee all technical operations, ensure timely and accurate completion of dry-docking, maintenance, and repair activities.</li></ul>Purchasing Activities <ul><li>Monitor and assess the requisition requests received from the vessels.</li><li>Ensure that the quality and quantity of the Compliance Matrix of spares and consumables are in accordance with BSM’s Procedures.</li><li>Execution of Technical Inspection / Audits</li><li>Manage all vessel visits, audits, and inspections from planning to implementation.</li><li>Produce and submit vessel visit reports to the Fleet Manager and/or Managing Director, apply proposed corrective actions.</li><li>Liaise with the LPSQ department to secure the alignment of all technical requirements and standards of the fleet with the Company’s LPSQ policy and relevant legislation, contributing towards environmental protection.</li><li>Liaise with Fleet Personnel Manager on issues concerning potential loss caused by human factors.</li><li>Keep up-to-date with the developments in the maritime industry, to identify and propose relevant improvements and technical solutions.</li></ul>Departmental Operations <ul><li>Review and offer potential improvements on technical issues identified from both onboard and shore-based teams.</li><li>Provide reports involving incidents, technical developments, maintenance activities, repair progress, current operational status, docking, budget spend patterns in a timely and quality manner. </li></ul>Management of Resources Review performance appraisals for senior officers on board and provide feedback and support for their career development ​ RequirementsEducation &amp; Work Experience: <ul><li>Bachelor’s degree in Marine Engineering or Naval Architecture or</li><li>Minimum 3 years of sailing experience as Chief Engineer on Tanker Vessels</li><li>3 years as a Technical Superintendent within a ship management / owning company</li></ul>Job Specific Skills: <ul><li>Strong knowledge of vessels’ technical requirements and regulations</li><li>Excellent project management skills.</li><li>Good people management skills.</li><li>Very good organizational skills.</li><li>Teamwork and cooperation.</li><li>Fluency in English.</li><li>PC literacy.</li></ul> BenefitsWhy you should join us! <ul><li>Career development opportunities&nbsp;</li><li>Technical and soft skills training&nbsp;</li><li>Comprehensive health insurance coverage&nbsp;</li><li>Annual performance bonus&nbsp;</li><li>Gym/Entertainment benefits&nbsp;</li><li>Sustainability and wellness activities&nbsp;</li><li>Diverse workforce&nbsp;</li><li>Competitive compensation package&nbsp;</li><li>Flexible work opportunities</li><li>Be a part of the ever-growing Schulte group family!</li></ul>

Technical Superintendent

DescriptionThe Deputy Chief Security Officer position demands extensive experience in maritime environments and a deep understanding of the ISPS code, maritime security laws, and security equipment measures. This role is designed for leaders capable of overseeing, teaching, and coaching within the security department. Key responsibilities include filling in for the Chief Security Officer when necessary, preparing shift schedules, organizing searches, and ensuring the security team is properly equipped and trained. The Deputy Chief Security Officer acts as a bridge between the security team and higher management, ensuring the vessel's security strategy is effectively implemented and maintained according to the highest standards.Deputy Chief Security Officer Job Summary:The Deputy Chief Security Officer (DCSEC) has a pivotal role in the leadership and management of security operations on the ship, prioritizing the safety and security of passengers, crew members, and the vessel. This position entails aiding the Chief Security Officer in executing security strategies/procedures, supervising security teams, and promptly addressing emergencies to establish a secure onboard environment, in line with the ISPS Code.Key Requirements<ul><li>Extensive experience in maritime security, law enforcement, or military roles.</li><li>Extensive Knowledge of the ISPS code, Ship Security Plan, and the international code of conduct.</li><li>Extensive Knowledge of Maritime Security laws, regulations and the Maritime Labour Convention (MLC).</li><li>Proficiency in security technology, systems, and equipment.</li><li>Ability to conduct proper security investigations, records, and prepare reports.</li><li>Ability to formulate statements / documents that encompass all the information in an effective, inclusive manner.</li><li>Excellent knowledge of Microsoft Office, Otalio/Fidelio, OPnet, X-ray Machine, WTMD and Simfox Management Systems.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Proficiency in leadership, supervision, instruction, and mentoring.</li><li>Demonstrated leadership expertise in managing security teams in dynamic and multicultural environments.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy / requirements.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book/ Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Collaborate with the Chief Security Officer to create, propose, execute, and refine effective security strategies, policies, and procedures customized for the cruise environment, upon</li><li>company’s approval, ensuring compliance with the ISPS Code and Ship Security Plan.</li><li>Prepare shifts schedule and working / resting arrangements according to MLC (must be first approved by Chief Security Officer).</li><li>Organize Stowaway Prevention searches prior to departures.</li><li>Provide training and tutoring to new security team members in accordance with the training procedures/checklist.</li><li>Hold consecutive communication with the Chief Security Officer for constant updates and assignment of tasks.</li><li>Confirm operation of CCTV recorders and cameras (in vessels without CCTV operators).</li><li>Update the Security team regarding service order for the following day.</li><li>Check and maintain the security equipment, including X-ray machines, WTMD, HHMD, handcuffs, batons, and pepper gels.</li><li>Establish an environment of transparent communication and identify any team-related concerns necessitating special attention from the Chief Security Officer, subsequently reporting</li><li>them as required.</li><li>Assist the Chief Security Officer and SSO in planning and executing regular drills effectively, pinpointing vulnerabilities and devising swift resolution plans.</li><li>Engage and cooperate with various ship departments to guarantee adherence to safety and security protocols.</li></ul>

Deputy Chief Security Officer

Implements and monitors all recruiting activities and processes for the assigned vessels according to the provided manning plan, in order to timely and accurately meet the requirements of vessels. Liaises with the crew, in order to identify potential training needs and support their well-being on-board. Ensure environmental compliance policies are upheld. Execution of the manning plan <ul><li>Reviews the contractual agreements and the vessels’ manning plan, performing and monitoring all selection steps, i.e. identification, evaluation and selection of crew, for the effective recruitment of the most suitable and qualified candidates, according to ship flag legislation, technical requirements and available budget.</li><li>Proposes and implements the relief/rotation planning and EoC procedures of the ships’ personnel, focusing on the provision of alternatives for the continuous and effective operation of the vessels.</li><li>Prepares and implements Crew planning (timeliness reliefs, accuracy of documentation, budget compliance, response to customer requests).</li><li>Reviews and approves the employment contracts of all assigned vessels’ seafarers issued by the CSCs, to ensure&nbsp; they are according to company’s procedures and agreed terms and local/flag legislation.</li></ul>Vessel Personnel Management<ul><li>Coordinates with the FP Manager and CSCs regarding the prompt and accurate implementation of changes in ports’ procedures, such as visas, permissions, etc., concerning the smooth embarkation and disembarkation of crew members if management intervention required.</li><li>Implements the relief/rotation planning and lay-off procedures according to the contractual agreements and vessels’ needs for each seafarer, focusing on the provision of alternatives for the continuous and effective operation of the&nbsp;vessels. Liaises with vessels, CSCs/manning agencies, port agents travel agents in order to ensure that crew embarkations/ disembarkations on vessels are carried out in the most efficient and cost effective way.</li><li>Communicates with flag state authorities in order to gather information related to the specific regulations each flag state may require. Maintains and regularly updates all required documentation, so as to safeguard the legitimate operation of vessels and employment of seafarers.</li></ul>Increase of seafarers skills <ul><li>Monitors and evaluates the performance of the assigned vessels’ seafarers and identifies their training needs, develops and proposes the training plan and cooperates with the company’s training centres so as to provide the required training for the improvement of technical skills and competencies of officers and ratings. Follows-up the successful completion of all training courses, in order to enhance the efficiency of the crewmembers for the safe and effective operation of all vessels.</li></ul>Effective operation of the Department <ul><li>Support the development, submission and implementation of the department’s budget, reviews its accurate execution, identifies cost saving opportunities and proposes corrective actions in case of deviations, in order to ensure compliance with set targets.</li><li>Co-ordinate with CSC / GSC and make sure all manning activities outsourced to CSC / GSC are timely and accurately performed.</li></ul>Management of resources<ul><li>Develops effective batching of seafarers allocation to assigned vessels, in order to generate cost effective travelling&nbsp;to all vessel, as well as timely coverage of operational needs. Reviews crew travelling costs to the assigned vessels, and contributes in relative market research, in order to identify the best value-for-money services.</li><li>Monitors the accurate execution of crew budget, identifies cost saving opportunities and proposes corrective actions in case of deviations, in order to ensure compliance with set targets.</li></ul> RequirementsEducation &amp; Work Experience:<ul><li>Bachelor degree or Certificate in Maritime relevant field </li></ul><ul><li>2 years of experience as FPO in maritime recruiting </li></ul> Job-specific skills:​▪ Very good knowledge of the vessels’ crew requirements and seafarers’ specifications ▪ Knowledge of the local market dynamics both for demand-supply situation ▪ Exposure in the development of employment contracts ▪ Experience in recruitment, training and development methodologies ▪ Good knowledge of the seafarers’ rights and the maritime labour law ▪ Knowledge of the maritime legal framework e.g. employers’ obligations, recruitment prerequisites etc. ▪ Fluency in English ▪ PC literacy BenefitsWhy you should join us! <ul><li>Career development opportunities </li><li>Technical and soft skills training </li><li>Comprehensive health insurance coverage </li><li>Annual performance bonus </li><li>Entertainment benefits </li><li>In-house physical activities </li><li>Sustainability and wellness activities </li><li>Diverse workforce </li><li>Competitive compensation package </li><li>Flexible work opportunities </li><li>Technology-driven company </li><li>Be a part of the ever-growing Schulte group family!</li></ul>

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