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Η Voi &amp; Noi αναζητά υποψήφιο για τη θέση Υπαλλήλου E-shop που θα συνεργαστεί με την υπάρχουσα ομάδα διαχείρισης παραγγελιών.Αν έχετε εμπειρία στη διαχείριση παραγγελιών e-shop, τότε είστε ο ιδανικός υποψήφιος. Καθήκοντα:Συνεργασία με την υπάρχουσα ομάδα διαχείρισης παραγγελιών για την αποτελεσματική εκτέλεση των παραγγελιών του E-shop.Παρακολούθηση ροής εργασιών και συνεργασία για τη βελτίωση της αποτελεσματικότητας.Επικοινωνία με πελάτες για θέματα παραγγελιών και πληροφορίες προϊόντων.Επίλυση προβλημάτων που μπορεί να προκύψουν κατά τη διαδικασία παραγγελίας.&nbsp;Απαιτούμενα Προσόντα:&nbsp;Εμπειρία σε θέση σχετική με το E-commerce και διαχείριση παραγγελιών.Εξοικείωση με συστήματα διαχείρισης παραγγελιών.Επικοινωνιακές ικανότητες και πνεύμα συνεργασίας.Προθυμία για εργασία σε δυναμικό περιβάλλον E-commerce.Εάν θέλετε να ενταχθείτε σε μια αναπτυσσόμενη ομάδα και να συμβάλετε στην επιτυχία του E-shop μας,&nbsp;Παροχές:Ευχάριστο περιβάλλον.Δυνατότητα εξέλιξης.Ικανοποιητικός μισθός.Στείλτε το βιογραφικό σας στο&nbsp;hr@voi-noi.gr

Υπάλληλος e-Shop

Στην ελίν μας χαρακτηρίζει η Ενέργεια. Η Ενέργεια για να τολμάμε, ξεπερνώντας τα όριά μας, κάθε μέρα. Αυτή η Ενέργεια υπογράφει την ποιότητα των προϊόντων μας και την αξιοπιστία μας και μας δεσμεύει να κάνουμε πράξη την υπόσχεσή μας να είμαστε παρόντες εκεί στο αύριο του κλάδου και της χώρας με συνέπεια.Χάρη σε αυτή την Ενέργεια, έχουμε καταφέρει να είμαστε ένας από τους πλέον δυναμικούς ενεργειακούς ομίλους στην Ελλάδα με εξαγωγική δραστηριότητα σε 4 Ηπείρους και ένα διευρυμένο χαρτοφυλάκιο που ανταποκρίνεται στις σύγχρονες ενεργειακές ανάγκες των καταναλωτών.Στην ελίν εστιάζουμε στο αποτέλεσμα, τεκμηριώνουμε τη λήψη αποφάσεων και βελτιωνόμαστε συνεχώς, αναγνωρίζοντας την ευθύνη μας απέναντι στους ανθρώπους μας, στο Περιβάλλον και την Κοινωνία.Προχωράμε μπροστά συνεχώς, με ακεραιότητα και ειλικρίνεια. Και προχωράμε όλοι μαζί! Η ομαδικότητά μας είναι άλλωστε η δύναμή μας. Καλλιεργούμε τις συνθήκες που επιτρέπουν στο κάθε μέλος της ομάδας μας, να συμμετέχει ενεργά στην ανάπτυξη και την πρόοδο της εταιρίας, αξιοποιώντας και βελτιώνοντας τις προσωπικές του ικανότητες. Ο καθένας από εμάς χωριστά και όλοι μαζί εξελισσόμαστε διαρκώς.Έλα στην ομάδα της ελίν και σχεδίασε μαζί μας το μέλλον της ενέργειας.&nbsp;Οι κύριες υπευθυνότητες της θέσης είναι η έκδοση και ο έλεγχος των παραστατικών που απαιτούνται για τη διακίνηση των καυσίμων προς τους πελάτες.Απαραίτητα προσόντα &amp; ικανότητες:<ul><li>Πτυχίο ΤΕΙ ή ΑΕΙ (Οικονομικής κατεύθυνσης ή Διοίκησης Επιχειρήσεων, εξιδεικευμένη εκπαίδευση στην Διοίκηση Εφοδιαστικής Αλυσίδας θα εκτιμηθεί).</li><li>Προϋπηρεσία (2-3 έτη) σε αντίστοιχη θέση.</li><li>Ανεπτυγμένη ικανότητα επικοινωνίας.</li><li>Αναλυτική σκέψη και ικανότητα επίλυσης προβλημάτων.</li><li>Ομαδικότητα και πνεύμα συνεργασίας.</li><li>Οργανωτικότητα και συνέπεια.</li></ul>Τι σου προσφέρουμε;<ul><li>Άριστο &amp; δυναμικό περιβάλλον εργασίας.</li><li>Συνεχής εκπαίδευση και ανάπτυξη.</li><li>Ανταγωνιστικό πακέτο αποδοχών &amp; παροχών.</li><li>Ιατροφαρμακευτική περίθαλψη &amp; συνταξιοδοτικό πρόγραμμα.</li></ul>

Υπάλληλος Σταθμού Φόρτωσης

Αναζητούμε έναν αφοσιωμένο Ναυαγοσώστη για να ενταχθεί στην ομάδα μας. Θα είστε υπεύθυνη/ος για τη διασφάλιση της ασφάλειας των επισκεπτών στις πισίνες και στις παραλίες του θερέτρου μας, ενώ θα προσφέρετε εξυπηρέτηση στους πελάτες μας σε θέματα που αφορούν την Ναυαγοσωστική.Κύριες Αρμοδιότητες:<ul><li>Επιτήρηση Χώρων:&nbsp;Παρακολούθηση περιοχών κολύμβησης και παραλίας, διασφαλίζοντας την τήρηση των κανόνων ασφαλείας</li><li>Αντιμετώπιση Έκτακτων Αναγκών:&nbsp;Άμεση δράση σε περιπτώσεις ατυχημάτων ή τραυματισμών</li><li>Συμμόρφωση με Κανόνες:&nbsp;Εφαρμογή κανονισμών για την ασφάλεια των επισκεπτών</li><li>Συντήρηση Εξοπλισμού: Έλεγχος και συντήρηση του εξοπλισμού ναυαγοσωστικής</li><li>Εξυπηρέτηση Πελατών:&nbsp;Παροχή επαγγελματικής και ευγενικής υποστήριξης στους επισκέπτες</li><li>Αναφορές:&nbsp;Τεκμηρίωση περιστατικών και ενημέρωση της διεύθυνσης</li><li>Συμμετοχή σε Εκπαιδεύσεις:&nbsp;Διατήρηση πιστοποιήσεων και συμμετοχή σε προγράμματα εκπαίδευσης</li></ul>Απαραίτητα Προσόντα:<ul><li>Έγκυρη Πιστοποίηση Ναυαγοσώστη από αναγνωρισμένο φορέα</li><li>Πιστοποίηση CPR και Πρώτων Βοηθειών (απαραίτητη)</li><li>Ισχυρές ικανότητες κολύμβησης και σωματική αντοχή</li><li>Ικανότητα διαχείρισης πίεσης και άμεσης ανταπόκρισης σε έκτακτες ανάγκες</li><li>Εξαιρετικές επικοινωνιακές και διαπροσωπικές δεξιότητες</li><li>Προηγούμενη εμπειρία σε αντίστοιχη θέση θα εκτιμηθεί</li></ul>Τι Προσφέρουμε:<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Ευκαιρίες επαγγελματικής εξέλιξης</li><li>Ένα υποστηρικτικό και συνεργατικό εργασιακό περιβάλλον</li><li>Προσφέρεται διαμονή (μόνο για εργασία στα resorts) και διατροφή</li></ul>

Ναυαγοσώστης - Αττική

Ναυαγοσώστης - Χαλκιδική

Ναυαγοσώστης - Κω

Accident Operations Advisor plays a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction &amp; service quality for Ayvens clients through effective communication and operational excellence.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction.Qualifications &amp; Skills: • University degree will be considered as an asset• Technical knowledge of automotive systems, including repair, and maintenance.• At least 5-7 years of experience in automotive markets• Body repair workshop experience will be considered as a plus • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented

Accident Operations Advisor

At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Rent a Car team. We are looking for:&nbsp;&nbsp;Europcar Station Manager at Santorini.&nbsp;#YourRole in more detail<ul><li>Manage the station as a profit center.</li><li>Satisfy productivity goals and optimize fleet use: develop the utilization rate, reduce the number of unavailable vehicles, have more dynamic sales and buybacks.</li><li>Decide the daily priorities according to the bookings.</li><li>Supervise and motivate the staff.</li><li>Manage the staff (schedules, presence, timetable) the shift forecast, possible temporary shift.</li><li>Develop the turnover of the station in collaboration with the specialized departments</li><li>Respect the allocated budget for the station.</li><li>Build up customer loyalty.</li><li>Apply internal procedures.</li><li>Manage and control the fuel and service provider bills.</li><li>Create and manage regular reporting (overdue rentals, weekly reports).</li><li>Ensure the safety and quality of the prepared vehicles.</li><li>Ensure the category mix availability.</li><li>Be responsible for the Environment, Health and Safety Issues of the Station.</li><li>Act as a brand ambassador for Europcar</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠&nbsp;<ul><li>Experience&nbsp;in a Station Manager position.</li><li>Excellent communication, interpersonal and negotiation skills.</li><li>Strong motivation, proven leadership skills and ability to work independently as well as in a team.</li><li>Strong business acumen and industry expertise.</li><li>Commitment to continuous personal development.</li><li>Bachelor’s degree in Business Administration, will be considered an asset.</li><li>Excellent use of MS Office Suite.</li><li>Fluency in both written and spoken English.</li><li>Military obligations fulfilled (for male applicants).</li></ul>&nbsp;𝐊𝐢𝐧𝐬𝐞𝐧 𝐇𝐞𝐥𝐥𝐚𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor and indoor parking💻 Cutting-edge IT equipment, mobile and data plan📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!🎉Financially supporting employees’ post-graduation studies, marriages and newborns.💰 Discounts on our company’s products🏃‍♀️ A variety of company activities and family perks.&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.&nbsp;#WeDriveYourDreams*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥.

Europcar Station Manager Santorini Station

Intellectica is recruiting a dedicated and dynamic&nbsp;Import Operator&nbsp;on behalf of a leading freight forwarding company. Based in Thessaloniki, Greece and reporting directly to the Line Manager, the ideal candidate will play a vital role in ensuring the seamless and efficient importation of goods while maintaining compliance with customs regulations and company policies.Key activities and responsibilities of this role include:<ul><li>Scheduling and booking shipments from overseas, ensuring that goods are picked up, transported, and delivered on time</li><li>Preparing and verifying all necessary import documentation to meet customs and regulatory requirements, helping to secure smooth and compliant customs clearance</li><li>Acting as the primary point of contact between customers, carriers, customs brokers, and internal teams to resolve any issues, provide updates, and ensure effective shipment tracking</li><li>Maintaining accurate records of shipments in internal systems and generating reports on the status and performance of import operations</li><li>Ensuring that all operations adhere to both internal standards and external regulatory requirements, thereby supporting the company’s commitment to reliable and on-time deliveries</li><li>Maintaining accurate and up-to-date records of customer interactions, and service issues in the CRM system</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>1-3 years of experience in an import/export, customer support, or a similar role, preferably in the logistics or freight forwarding industry</li><li>A bachelor’s degree in Supply Chain Management will be considered a plus</li><li>Proficiency in Microsoft Office Suite and CRM software</li><li>Fluency in Greek, English, and Italian is required</li><li>Completed military obligations (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with a passion for delivering exceptional service</li><li>Proactive, problem-solving approach</li><li>Ability to prioritize tasks and work effectively in a dynamic environment</li></ul>

Import Operator int-0292

Η γαλακτοβιομηχανία ΔΩΔΩΝΗ ΑΕ αναζητά Exports Customer Support Assistant για να ενταχθεί στην ομάδα μας στη Θεσσαλονίκη.Περιγραφή Θέσης<ul><li>Διαχείριση και εφαρμογή εικαστικών</li><li>Διαχείριση και εφαρμογή ετικετών</li><li>Υποστήριξη στην διοργάνωση εκθέσεων</li><li>Διεκπεραίωση των καθημερινών αιτημάτων των πελατών</li><li>Υποστήριξη του Τμήματος Εξαγωγών</li><li>Επικοινωνία με τα Τμήματα Προμηθειών, Παραγωγής, QA και Αποθήκης</li></ul>&nbsp;Κύριες Αρμοδιότητες<ul><li>Εκτέλεση των εργασιών που ανατίθενται από τον the Customer Service Executive και τον Exports Director, τηρώντας τις προθεσμίες</li><li>Παρακολούθηση projects που έχουν ανατεθεί από την αρχή μέχρι το τέλος</li><li>Εφαρμογή των αλλαγών και των διαδικασιών που συμφωνήθηκαν και ανατέθηκαν από τον Executive and Exports Director</li><li>Εργασίες back office</li></ul>&nbsp;Προσόντα/Εμπειρία/Ικανότητες<ul><li>Ομαδικότητα, multi-tasking, επικοινωνιακές δεξιότητες, οργανωτικότητα, προσοχή στη λεπτομέρεια, αναλυτικότητα, ταχύτητα, γρήγορη εκμάθηση</li><li>Πτυχίο Πανεπιστημίου (Management / Marketing / International Business)</li><li>Σχετική εμπειρία θα θεωρηθεί πλεονέκτημα</li><li>Άριστη γνώση του Microsoft Office (ειδικά Excel)</li><li>Ξένες γλώσσες: Η άριστη γνώση Αγγλικών είναι υποχρεωτική ενώ επιπλέον γλώσσες θεωρούνται πλεονέκτημα</li></ul>

Exports Customer Support Assistant

Η ΤΕΧΝΟΜΑΤ Α.Ε. είναι μία ταχύτατα αναπτυσσόμενη εταιρεία εμπορίας ηλεκτρολογικού και βιομηχανικού υλικού με επιτυχημένη πορεία ήδη 30 ετών και πανελλαδικό δίκτυο 18 καταστημάτων που συνεχώς επεκτείνεται.Είμαστε μία ομάδα με πάθος, αφοσίωση και όραμα. Θέλουμε οι άνθρωποί μας να βρίσκονται σε ένα εργασιακό περιβάλλον που να&nbsp; εμπνέονται, να προοδεύουν και ο καθένας να απολαμβάνει πραγματικά αυτό που κάνει.Είσαι αυτό που ψάχνουμε!<ul><li>Έχεις ομαδικό πνεύμα, θετική διάθεση και ενθουσιασμό.</li><li>Θέλεις να μαθαίνεις&nbsp; και να εξελίσσεσαι.</li><li>Η εξαιρετική εξυπηρέτηση πελατών και το ήθος αποτελούν για εσένα βασικά επαγγελματικά χαρακτηριστικά. &nbsp;</li></ul>Στέλεχος Τμήματος Αγορών&nbsp;Έλα στην ομάδα μας!&nbsp; &nbsp;Αρμοδιότητες<ul><li>Παρακολούθηση του επιπέδου αποθεμάτων και προσδιορισμός αγοραστικών αναγκών.</li><li>Παρακολούθηση παραγγελιών και διασφάλιση έγκαιρης παράδοσης.</li><li>Ενημέρωση και καταχώρηση δεδομένων στο&nbsp; ERP σύστημα της εταιρίας, στοιχεία παραγγελιών (ημερομηνίες, πωλητές, ποσότητες, εκπτώσεις)</li><li>Διατήρηση ενημερωμένων αρχείων.</li><li>Παρακολούθηση παραγγελιών, επιβεβαίωση ή αλλαγή παραγγελιών σε συνεννόηση με προμηθευτές.</li><li>Παρακολούθηση αποθεμάτων των τμημάτων αποθήκης του δικτύου καταστημάτων της εταιρίας.</li><li>Επικοινωνία με προμηθευτές, budgeting, έρευνα αγοράς και διασφάλιση ανταγωνιστικών τιμών.</li><li>Συνεργασία με την κεντρική Αποθήκη της εταιρίας και τα τμήματα αποθήκης του δικτύου καταστημάτων, διασφάλιση έγκαιρης και σωστής παραλαβής υλικών.</li></ul>Απαραίτητα Προσόντα<ul><li>Απόφοιτοι ΑΕΙ/ΤΕΙ/ Τεχνικών Σχολών με κατεύθυνση Διαχείριση Εφοδιαστικής. Αλυσίδας, Supply Chain and Logistics, Οικονομική ή άλλη σχετική κατεύθυνση.</li><li>Απαραίτητη γνώση της αγγλικής γλώσσας.</li><li>Προϋπηρεσία σε Πωλήσεις / Εξυπηρέτηση Πελατών (κατά προτίμηση σε&nbsp; αντίστοιχο κλάδο).</li><li>Ευχέρεια στη χρήση πληροφοριακών συστημάτων.</li><li>Γνώση του ERP συστήματος SoftOne θα εκτιμηθεί.</li><li>Άριστες επικοινωνιακές και διαπροσωπικές δεξιότητες.</li></ul>Προσφέρουμε<ul><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Άριστες συνθήκες εργασίας σε ένα σύγχρονο και ευχάριστο περιβάλλον.</li><li>Προοπτικές εξέλιξης σε μία σταθερά αναπτυσσόμενη εταιρεία.</li><li>Συνεχής εκπαίδευση και ανάπτυξη μέσω του Technomat Education Center (TEC).</li></ul>Επικοινώνησε μαζί μας στο hr@technomat.gr για να δηλώσεις το ενδιαφέρον σου και να αποστείλεις το βιογραφικό σου.

Στέλεχος Τμήματος Αγορών – Θεσσαλονίκη

Intellectica is recruiting an experienced&nbsp;Line Manager (Italy)&nbsp;on behalf of a leader in international transportation and logistics solutions, specializing in seamless and efficient connections across key markets. The role is based in Thessaloniki, Greece, and reports directly to the CEO. The ideal candidate will be responsible for overseeing and managing all operations related to freight forwarding between Italy and Greece, ensuring operational excellence, driving profitability, and maintaining exceptional customer satisfaction.Key activities and responsibilities of this role include:<ul><li>Managing end-to-end freight forwarding operations between Italy and Greece, by ensuring smooth coordination of shipments, from planning and execution to delivery</li><li>Developing and implementing effective strategies for managing import/export operations</li><li>Overseeing freight operations, including supplier negotiations to secure competitive pricing and ensure quality service</li><li>Analyzing operational metrics to identify trends, improve efficiency, and enhance service delivery</li><li>Monitoring profitability by managing budgets, controlling costs, and ensuring timely invoicing and documentation closure</li><li>Maintaining and growing relationships with key accounts by delivering tailored solutions and addressing customer needs proactively</li><li>Continuously monitoring market trends and competitor activities to identify opportunities for differentiation and growth</li><li>Providing daily and periodic reports to management, highlighting key performance indicators, challenges, and strategic recommendations</li><li>Ensuring all operations adhere to international trade regulations, customs procedures, and internal standards</li><li>Working closely with cross-functional teams to ensure seamless coordination and operational success</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum of 8 years of experience&nbsp;managing Italy groupage lines&nbsp;in an international transport environment, with at least 3 years in a managerial capacity</li><li>In-depth knowledge of transport logistics, including trucking, shipping modes, and supply chain optimization</li><li>Familiarity with international trade regulations, customs procedures, and compliance requirements</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP and CRM systems</li><li>Fluency in English and&nbsp;Italian&nbsp;(both written and spoken)</li></ul>Core competencies of a successful candidate:<ul><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Proven ability to lead teams, build trust, and foster collaboration across departments</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Line Manager int-0296

Επιθυμητά προσόντα : <ul><li> </li><li>Πολύ καλή γνώση εξοικείωση με Η/Υ</li><li> </li><li>Καλή γνώση και χρήση των Social media</li><li> </li><li>Καλή γνώση της Αγγλικής γλώσσας</li><li> </li><li>Καλή γνώση και προγραμματισμός της πλατφόρμας WooCommerce είναι επιπλέον προσόν, που λαμβάνεται πολύ σοβαρά υπόψη</li><li> </li><li>Οργανωτικός, επικοινωνιακός, υπεύθυνος, συνεργάσιμος</li><li> </li></ul> Περιγραφή Θέσης : <ul><li> </li><li>Διεκπεραίωση και δρομολόγηση παραγγελιών</li><li> </li><li>Εξυπηρέτηση και υποστήριξη πελατών</li><li> </li><li>Καταχώρηση προϊόντων</li><li> </li><li>Διαχείριση social media</li><li> </li><li>Βελτιώσεις και παραμετροποίηση στα εταιρεικά sites πλατφόρμας woo-commerce.</li><li> </li></ul> Προσφέρουμε : <ul><li> </li><li>Σταθερές αποδοχές και δυνατότητα εξέλιξης</li><li> </li><li>Συνεχής εκπαίδευση</li><li> </li><li>Ευχάριστο περιβάλλον εργασίας</li><li> </li></ul>Τμήμα MarketingΤμήμα Αγορών - Γραφείο λιανικήςΛογιστήριοΓραμματείαΠωλητές - Ταμίες - Eshop PickersΑποθηκάριος/Οδηγός

Τμήμα e-shop

The RMT Coordinator is an essential member as he/she will be responsible for handling client's requests for service in an efficient manner while providing excellent customer service and minimizing operating costs. Take inbound calls from drivers, answer inquiries regarding the requests for scheduled and non-scheduled technical repairs, maintenance and tyre replacement, handle complaints and resolve problems. Responsibilities: • Handle drivers’ requests for car maintenance, tires or replacement by promptly providing approvals in accordance with the manufacturer’s guidelines. • Closely monitor costs related to repair, maintenance and tires replacement to achieve maximum savings. • Secure agreed prices with the vendor to ensure the client is aware of the repair total. • Negotiation for warranty recovery in cases where a vehicle is out of the normal factory warranty date or miles. • Handle and resolve drivers’ complaints. • Log all interactions with drivers in the relevant CRM tool and ensure that all tasks are completed. • Identify and escalate situations requiring attention. • Communicate with colleagues and external partners to control direct / indirect costs.• Drive continuous improvement and engage in action planning to improve operational effectiveness.Qualifications and skills:• University degree will be considered as an asset• At least 4-5 years of experience in automotive markets• Very good command of English language, both verbal and written• Organizational skills• Be able to work in teams• Customer oriented

RMT Coordinator

In 2019, Imerys established its first Shared Service Center (SSC) in Greece to streamline financial operations and support the accounting functions of its entities across Europe.&nbsp;Building on this success, in 2022, we launched the Procurement Hub, further enhancing our operational efficiency. Today as the Procurement Hub expands, the SSC remains a key pillar of Imerys' financial operations in the region and has been recognized&nbsp; as a&nbsp;Great Place to Work,&nbsp;reflecting our commitment to quality, employee support, and a positive work environment.The Procurement Hub was established a year and a half ago with the aim of centralizing the procurement tasks of various European Imerys entities. Primarily focused on transforming purchase requests into purchase orders, the Hub also provides crucial support to local entities regarding their purchase-related queries. As the Hub continues to grow and take on additional tasks, we are excited to announce the need for new team members to join us.What We Offer:<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul> &nbsp;Your Responsibilities:<ul><li>Verify Purchase request quality and compliance towards completion, correct categorization and buying channel, match with valid attached quotations.</li><li>Align with requesters on missing details and completion of purchase request.</li><li>Convert Purchase Requisitions into Purchase Orders.</li><li>Resolve any PR/PO related issues or enquiries.</li><li>Execute PO change activity, work with the business line.</li><li>Support the requestor with different administrative activities.</li><li>Coordinate with requestors/Purchasing team for incident resolution.</li><li>Provide timely, accurate and relevant service related information.</li><li>Solve problems largely by precedent with referral to detailed instructions/procedures.</li><li>Escalate requestors issues as required to Supervisor.</li></ul>Qualifications:<ul><li>Fluency in French and in English is a prerequisite.</li><li>Previous experience, but not mandatory, in Procurement/Sourcing/Sales or a customer service environment.</li><li>Good communication abilities with suppliers, customer service oriented and analytical skills.</li><li>Confident, positive, hardworking, high motivation and ability to learn.</li><li>Experience with working in a team.</li><li>Good MS Office (especially MS Excel) knowledge.</li></ul>

Procurement Officer (French Speaker) 10891

Ο κατάλληλος υποψήφιος θα απασχοληθεί στο τμήμα αγορών και θα συμβάλει στην εύρυθμη λειτουργία του, στην συνεχή βελτίωση των διαδικασιών του, και την μέγιστη εξυπηρέτηση των εμπορικών αντισυμβαλλόμενων είτε πρόκειται για προμηθευτές είτε για πελάτες.&nbsp;Η θέση περιλαμβάνει τα ακόλουθα:<ul><li>Καθημερινή καταχώρηση, παρακολούθηση και ενημέρωση κυκλώματος αγοράς στο σύστημα ERP της εταιρίας</li><li>Παρακολούθηση και πλήρη ενημέρωση και τακτοποίηση των φακέλων εισαγωγών, με καταχώρηση τιμολογίων, λογιστικών εγγραφών, κλείσιμο φακέλου</li><li>Γνώση σε λογιστικές και φυσικές διαδικασίες τακτοποίησής αποθεμάτων</li><li>Επικοινωνία με προμηθευτές και τελωνιακές αρχές για την διεκπεραίωση της κάθε εισαγωγής</li><li>Συνεργασία με την ομάδα για την παροχή ολοκληρωμένης υποστήριξης σε όλα σε όλα τα στάδια της εφοδιαστικής αλυσίδας.</li></ul>&nbsp;Απαραίτητα προσόντα:<ul><li>Πτυχίο ΑΕΙ απαραίτητο, κατά προτίμηση Λογιστικής, Διοίκησης Επιχειρήσεων, Οικονομικής ή Μηχανολογικής κατεύθυνσης</li><li>Μεταπτυχιακό δίπλωμα θα εκτιμηθεί</li><li>Άριστη γνώση Αγγλικών σε προφορικό και γραπτό επίπεδο</li><li>Πολύ καλή γνώση ERP (κατά προτίμηση Entersoft)</li><li>Άνεση στην διαχείριση μεγάλου όγκου δεδομένων και σύνθετων προβλημάτων που απαιτούν την συνεργασία και συντονισμό με άλλα τμήματα</li><li>Προσανατολισμός στη λεπτομέρεια</li><li>Ανεπτυγμένες οργανωτικές ικανότητες με έμφαση στον προγραμματισμό και την διαχείριση χρόνου</li><li>Προϋπηρεσία 2-4 έτη</li></ul>&nbsp;Παροχές:&nbsp;<ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Έξοδα κίνησης</li><li>Συνεργασία με προοπτικές επαγγελματικής εξέλιξης σε μια μεγάλη εταιρία με ηγετική θέση στον χώρο της, που αναπτύσσεται σταθερά και γρήγορα</li><li>Εξαιρετικό περιβάλλον εργασίας</li><li>Συνεχής εκπαίδευση και επιμόρφωση</li></ul>

Procurement Specialist

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

As a Quality Analyst, you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met.&nbsp;Roles and responsibilities:Audit calls/interactions/transactions for aligned TeammatesCoach Teammates for performance improvement (campaign specific)&nbsp;Report performance for an aligned span on a daily/weekly/monthly basisProvide inputs and basis audits for briefings and training which need identification&nbsp;Partner with Team Leaders (TLs) in leading team meetings for metrics improvementParticipate in strategic projects for the campaign/LOBIdentify and escalate any potential quality issues per defined processIsolate and report defects; verify defect fixesSuggest process/system improvements based on common customer concernsAccomplish other responsibilities assigned by managementDrive quality initiatives, contests and campaigns for the assigned spanBe updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications:Fluent English &amp; UkrainianGraduate of any course (preferred)At least one-year of work experience as a Quality Analyst (preferred)Basic skills in Excel or Google Sheets&nbsp;Problem-solving skillsFamiliarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred)&nbsp;Soft skills:Has strong customer centricityCan assertively provide constructive feedbackHas good written and verbal communication skillsThinks logicallyCan manage conflicts&nbsp;Pays strong attention to detailCan work with minimal supervisionDemonstrates initiative and good judgmentCan work on multiple projects and is versatileCan establish and maintain effective working relations with a wide variety of individualsCan work with a diverse teamHas a Continuous Improvement mindsetPersonality traits required:Demonstrates clear thought processArticulates clearly&nbsp;Exercises conscientiousness and diligenceDemonstrates assertiveness&nbsp;About Us:TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.TaskUs currently has over 47.000 employees and offices across the U.S., Philippines, India, Taiwan, Croatia and Mexico. To find out more visit&nbsp;www.TaskUs.com. TaskUs Inc. is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Ukrainian Quality Analyst

We’re looking for an Indirect Spend Procurement Specialist to join our dynamic procurement team. In this role, you’ll lead sourcing and procurement activities across key indirect categories — such as Sales &amp; Marketing, Facility Management and IT. You will be &nbsp;responsible for optimizing supplier performance, driving cost efficiencies, and ensuring that procurement strategies align with the company’s overall business objectives, reporting to Country Procurement Manager.Responsibilities:<ul><li>Lead strategic sourcing and procurement initiatives for assigned indirect categories, ensuring alignment with organizational goals and objectives.</li><li>Participate in cross-functional teams and projects to support organizational initiatives and/or drive continuous improvement in procurement practices.</li><li>Collaborate closely with internal stakeholders, including commercial, operations, finance, and supply chain teams, to align procurement strategies with business needs and customer requirements.</li><li>Analyze market trends, supplier capabilities, and conduct spend analysis using data-driven assessments to get deep insight in cost structures, identify opportunities for cost savings, value generation, and process efficiencies.</li><li>Manage and optimize suppliers’ database, build relationships that generate long-term value for both Ayvens and the supplier in alignment with the country and group procurement strategies.</li><li>Negotiate contracts, pricing agreements, and service level agreements (SLAs) with suppliers to ensure terms and conditions according to the strategic priorities of the organization.</li><li>Manage supplier contracts throughout the contract lifecycle, including drafting, reviewing, and negotiating contract terms and conditions. Monitor supplier performance against key performance indicators (KPIs) and contractual obligations, taking proactive measures to address issues and drive improvements. Support the introduction of new processes, tools and systems within the procurement team and advise internal customers on procurement methods, processes and application of guidelines</li><li>Ensure &amp; follow-up actions regarding compliance and audit</li><li>Ensure compliance with contract requirements, terms, and conditions, and enforce contractual obligations to safeguard the organization's interests.</li><li>Collaborate with legal, finance, and other relevant stakeholders to mitigate contract risks and ensure contractual compliance.</li></ul>Qualifications and skills:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, or related field</li><li>Minimum 3 years of experience in procurement, strategic sourcing of Indirect Spend Categories</li><li>Demonstrated expertise in supplier relationship management, contract negotiations, and procurement best practices.</li><li>Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.</li><li>Excellent negotiation, communication, and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders demonstrating a customer centric mindset.</li><li>High level of integrity and ability to explicitly demonstrate a professional approach in all supplier interactions and meet highest ethical standards.</li><li>Proficiency in procurement software, ERP systems, and Microsoft Office Suite.</li><li>Excellent knowledge of English language (written and oral)</li></ul>

Indirect Spend Procurement Specialist

As our Operations Specialist - Courier Supply, you will be responsible for the supply operations in our region and making sure that couriers have everything needed in order to provide the best quality of service throughout all stages of delivery - from our restaurants &amp; retailers to the customers.In our Operations team, no day is the same, so you need to be self-motivated, driven to succeed, and have excellent interpersonal, and community-building skills!&nbsp;What you'll be doing<ul><li>Identify and suggest new opportunities to improve courier supply through data-driven insights and industry trends.</li><li>Use analytical tools and judgment to balance courier supply and demand, ensuring optimal delivery operations.</li><li>Collaborate with internal teams and external partners (e.g., fleet companies) to align on courier supply goals and strategies.</li><li>Share process improvement ideas and support the development of scalable supply operations.</li><li>Execute and follow up on initiatives prioritized by your manager or team lead, with the opportunity to take ownership of larger projects and workstreams.</li><li>Support the operations supply team in managing courier supply, resolving daily challenges, and ensuring timely deliveries.</li><li>Onboard, retain and grow the number of happy Courier Partners on Wolt’s platform, to ensure a healthy and sustainable delivery operation.</li></ul>Our humble expectations<ul><li>A strong sense of ownership and initiative,&nbsp; you don’t wait to be told what to do, and you’re always looking for ways to improve.</li><li>Excellent interpersonal and communication skills, you enjoy connecting with people and motivating those around you.</li><li>A fast learner who can balance attention to detail with a clear view of the bigger picture.</li><li>A hands-on problem solver who thrives in a fast-paced, ever-changing environment.</li><li>The ability to collaborate effectively across teams and manage relationships with multiple stakeholders.</li><li>Strong analytical thinking and proficiency with tools such as Excel; knowledge of Looker is a plus</li><li>Fluency in Greek and English is required.</li></ul>

Operations Specialist - Courier Supply

Olympia Odos Operation S.A. is responsible for the operation and routine maintenance of the Elefsina – Corinth – Patras motorway. The motorway is a key part of Greece's transportation infrastructure, connecting regions of strategic importance and facilitating travel and commerce. Additionally, Olympia Odos Operation engages in various activities related to road management, procurement processes, and customer service to ensure the smooth functioning of the motorway and the satisfaction of its users.Position Overview:The Procurement Administrator &amp; Buyer will report to the Procurement Manager and play a key role in supporting the smooth and efficient functioning of the department. The ideal candidate will be responsible for assisting in the management of procurement processes, maintaining supplier relationships, and handling various administrative duties to ensure the department operates in an organized and effective manner.The position will be based at the company’s facilities in Ano Vlychada, Megara.Key Responsibilities:<ul><li>Conduct market research</li><li>Evaluate offers in collaboration with the Head of the Department</li><li>Manage the procurement portfolio, including preparing purchase order forms and entering order details (product codes, units of measure, unit prices, payment terms, etc.) into the ERP system</li><li>Maintain supplier records and prepare reports</li><li>Organize, sort, and archive orders, offers, and purchase requests in the corresponding files</li><li>Manage and track material returns and replacements</li><li>Oversee and monitor equipment repairs</li><li>Perform other related tasks as assigned, in line with the company’s operational needs</li><li>Protect the company’s interests and maintain confidentiality in evaluating supplier offers</li><li>Follow internal procedures and those outlined in the company’s Operations and Maintenance Manuals and Internal Personnel Regulations</li></ul>Desired Qualifications:<ul><li>High school diploma or Technical Institute (TEI) degree</li><li>At least 2 years of experience in a similar role</li><li>Good command of English (spoken and written)</li><li>Proficiency in computer use, especially in relevant systems (e.g., ERP)</li></ul>Skills:<ul><li>Strong communication skills</li><li>Problem-solving and critical thinking</li><li>Excellent organizational abilities</li><li>High attention to detail</li><li>Ability to maintain confidentiality</li></ul>What We Offer:<ul><li>Competitive remuneration package</li><li>Private Health Insurance</li><li>Ticket Restaurant</li></ul>

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