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Job Position: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Reservations AgentRef:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; HH/RALocation: &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Lardos, South RhodesCompany: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H HOTELS COLLECTIONAbout us:At H Hotels Collection we operate with innovation and determination, supporting our people, local communities and the environment. Our passion is to evolve, shape standards and surpass ourselves, creating unique experiences and relationships. We establish relationships of safety and reliability with everyone, promote authenticity, operate with honesty and establish relationships of trust on which we build our future and growth.Job description:We are looking for an experienced and dynamic Reservations Agent. The successful candidate will support the reservation team in the daily operation, for the continuous reception and registration of hotels reservations in the Property Management System.Key responsibilities:<ul><li>Processing reservations by e-mail, telephone or web platforms.</li><li>Assisting and advising customers who may be choosing from a variety of travel options.</li><li>Making reservations for customers based on their various requirements and budgetary allowances.</li><li>Checking the availability of accommodation on the customers’ desired travel dates.</li><li>Processing payments and sending confirmation details to customers.</li><li>Sorting out any issues that may arise with bookings or reservations.</li><li>Selling and promoting reservation services.</li><li>Answering any questions customers might have about the reservation process.</li><li>Up-selling, when appropriate, by informing customers of additional services or special packages such as upgraded accommodations.</li><li>Providing support to customers who may need to amend or cancel a reservation.</li><li>Archive and filing of all the reservations related records</li><li>Updating PMS with reservations received by the internet or via tour operator.</li><li>Close cooperation with the Sales Department for revenue and availability related issues.</li><li>Other reservations department related activity as per the company’s requirements</li></ul>&nbsp;Qualifications<ul><li>Higher Education Degree</li><li>Experience working in reservations or public relations, preferably in the hospitality or travel industries.</li><li>Proficient in Microsoft office suite.</li><li>Full knowledge of English and German language (knowledge of additional language will be appreciated).</li></ul>Skills and experience:<ul><li>Customer-service experience.</li><li>Excellent written and verbal communication skills.</li><li>Multi-tasking and time-management skills, with the ability to prioritize tasks.</li><li>Data entry experience.</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.&nbsp;

Reservations Agent

H Hotels Collection&nbsp;is seeking an experienced&nbsp;Regional Reservation Manager&nbsp;to oversee reservations operations across all H Hotel Collection properties in Rhodes. You will lead a team of agents, ensure the smooth handling of bookings from multiple channels, monitor occupancies, manage cancellations, and issue stop sales or extra allotments when needed. Working closely with sales and auditing teams, this role requires strong leadership, attention to detail, and proven multi-property reservation management experience.What You’ll Do:<ul><li>Lead and manage the reservations function across, ensuring smooth operations, compliance with company policies, accurate booking management, and maximizing occupancy and revenue while delivering excellent guest service.</li><li>Oversee the entire reservations process and ensure compliance with policies.</li><li>&nbsp;Manage daily reservations, cancellations, no-shows, and occupancy control.</li><li>Liaise with tour operators, partners, and internal departments to optimize contracts and revenue.</li><li>Responsible for the development of Reservations Department.</li><li>Ensure accurate data entry and handling of reservations.</li></ul> &nbsp;What We’re Looking For:<ul><li>Bachelor’s Degree preferably in Hospitality Management.</li><li>Minimum 3 years of experience in similar position.</li><li>Proficient knowledge of hotel systems (Opera, Opera Cloud, Protel) and Microsoft Office.</li><li>Strong customer focus with experience in delivering exceptional customer service.</li><li>Excellent written and verbal communication skills</li><li>Organizational skills, result-oriented approach.</li><li>Advanced Spoken &amp; Written English and German, additional languages are a plus.</li></ul>Why Join Us:<ul><li>Competitive compensation package.</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development.</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.

Regional Reservations Manager

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager

<ul><li>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. </li><li>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. </li><li>Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. </li><li>Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. </li><li>Communicate issues to next shift. Complete required paperwork.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Assistant Floor Supervisor

<ul><li>Respond promptly to requests from guests and other departments. </li><li>Fill cart with supplies and transport cart to assigned area. </li><li>Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. </li><li>Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. </li><li>Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. </li><li>Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. </li><li>Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).</li></ul><ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Housekeeper

Team Leader, Housekeeping is responsible for maintaining the villas and surrounding areas to the highest standard, adhering to O&amp;O standards at all times, and ensuring the cleanliness / hygiene is followed at all times. Also must ensure that the arrivals villas met the arriving customer requirements and known preferences’.Key Duties and Responsibilities<ul><li>To maintain and enforce all standards and procedures for Housekeeping service.</li><li>Responsible for maintaining cleanliness to all assigned work areas.</li><li>Responsible to lead and assist assigned team.</li><li>Inspect villas daily, including departures, arrivals, occupied, VIP, ensuring that they have been cleaned to the highest level, all maintenance is reported and rectified, and standards are being adhered to.</li><li>Ensure supplies and stock levels are maintained in pantries.</li><li>Ensure the ability to maintain safe work practices.</li><li>Responsible for the overall cleanliness, replenishment, standards and maintenance of the entire villa for all arrival villas for their respective sections.</li><li>Guarantee that all the repeater arrival preferences are met when the villa is prepared.</li><li>Ensure that the task provided daily are executed to the expectation of O&amp;O Aesthesis standard</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 2 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Team Leader Housekeeping | One&Only Aesthesis, Athens (18955)

Supplier Research &amp; Engagement: Identify new suppliers and products, negotiate terms, and communicate findings to stakeholdersProcurement &amp; Negotiation: Secure advantageous pricing and rebate conditions through skilled negotiationOrder Management: Execute product/service ordering processes in line with managerial requestsMarket Analysis &amp; Supplier Visits: Keep aware of market trends through regular supplier engagementsERP System Updates: Accurately introduce new products into the ERP system with detailed informationInvoice Reconciliation: Collaborate with the Accounts Payable department to ensure efficient invoice processing and timely supplier paymentsWhat will you bring?A bachelor’s degree in business administration or hospitalityAt least 2 years of experience in purchasing F&amp;B productsSkilled in the use of Procurement ERP systems and Microsoft Office suiteDemonstrated understanding of procurement processes and negotiation techniquesProactive and resolutive person.&nbsp;Fluent in English.Experience overseeing Operational Expenditure budgetsWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Job Ads Customer Service Manager Greece, Tourism / Hotels

reservations agent

H Hotels Collection

regional reservations manager

H Hotels Collection

outlet manager

Sani / Ikos Group

assistant floor supervisor

Marriott Bonvoy

housekeeper

Marriott Bonvoy

team leader housekeeping | one&only aesthesis, athens (18955)

One&Only Resorts

f&b buyer

Sani / Ikos Group

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