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Orismenou

Aoristou

FullTime

OnSite

Hybrid

Managing all operational aspects of the sailing school, including delivery of the RYA syllabus, day to day management of the team, driving revenue and ensuring yachts are set up to Sunsail and RYA standards<ul><li>Deliver RYA courses aligning with RYA regulations and company standards</li><li>Coordinate paperwork and instructors for all courses</li><li>Drive revenue and promote courses available within resort</li><li>Maintain the standards of training delivered on shore-based courses</li><li>To supervise customer feedback of RYA training and investigate comments where vital</li><li>Liaise with the RYA and other governing bodies to ensure that the syllabus delivered is up to date</li><li>Ensure yachts are clean and set up per the company standards and RYA requirements</li><li>To ensure that any changes in the SOPs are communicated to instructors</li><li>To provide support and mentorship to instructors, and provide ongoing training as vital</li><li>To develop course material to support existing and future course requirements</li><li>Ensure before the yachts set sail accurate paperwork has been completed as per the company and local law requirements</li><li>Ensure company policies and procedures are kept to whilst instructors are at sea</li><li>Lead and empower the instructors</li><li>Provide excellent customer service at all times</li><li>Carry out other duties within your ability as requested by your line manager</li></ul>What we are looking for<ul><li>RYA Yachtmaster Instructor commercially endorsed</li><li>Experience managing a team</li><li>Knowledge of health and safety legislation</li><li>Knowledge of the RYA sailing school syllabus and standards</li><li>Ability to work as a reliable member of the team</li><li>Highly motivated individual</li><li>Good interpersonal skills</li><li>Highly customer orientated</li><li>First aid certificate</li></ul>

Yacht Master Instructor

At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world.We have an abiding passion for sailing, taking yachting holidays to the next level across the most spectacular destinations worldwide which keep our customers coming back again and again! From independent sailing holidays to fully catered crewed and power yacht charters we offer our customers a range of product options, and most importantly an unforgettable experience.The secret to our success within the yacht industry lies in our outstanding teams, we are united by the same purpose, to have fun while crafting outstanding experiences on the water.What you will be doing:<ul><li>Maintain detailed records of inventory quantities and stock movements, providing routine updates to the supervisor on any modifications.</li><li>Coordinate with suppliers to ensure timely delivery of goods, following clear instructions and guidance from the base manager.</li><li>Offer insights to the base manager regarding any obstacles or suggestions for improvement in managing inventory or sourcing.</li><li>Engage in problem-solving discussions with the base manager to identify solutions for any issues related to inventory or procurement.</li><li>Handle inventory management efficiently, including conducting regular stocktakes, balancing discrepancies, and optimizing storage space.</li><li>Adhere to maritime safety regulations and procedures while handling inventory and purchasing supplies, ensuring a safe working environment. Vigilantly identify and report any potential safety hazards or concerns.</li><li>Strictly adhere to company SOPs (Standard Operating Procedures) related to health and safety protocols. Ensure compliance with all safety guidelines and regulations to mitigate risks and maintain a safe working environment.</li><li>Coordinate with the Tech Manager for regular parts ordering, ensuring all orders are approved by the base manager before procurement.</li><li>Collaborate with customer service regarding upcoming bookings and arrival times to anticipate supply needs and ensure timely procurement of vital parts.</li><li>Maintain regular communication with the base manager to stay informed about any product changes, new yacht types, or other relevant updates that may impact inventory management or procurement processes.</li><li>Participate in training opportunities to improve skills and knowledge related to inventory management and procurement processes.</li><li>Establish clear communication channels for emergency situations, ensuring swift and effective responses to any unforeseen circumstances.</li><li>Update Sail sense with any specially requested parts as a Task, along with a photo of the part if possible.</li></ul>The ideal candidate will have the following:<ul><li>Proven experience in a similar role, preferably in the maritime or hospitality industry, demonstrating effective communication and negotiation skills.</li><li>Previous experience within the charter industry and delivery of boat briefings is preferred but not crucial</li><li>Excellent organizational and time management skills to handle inventory management and procurement tasks efficiently.</li><li>Strong attention to detail and accuracy, crucial for maintaining accurate records and inspecting delivered goods.</li><li>Proficiency in inventory management software and MS Office suite to facilitate inventory tracking and reporting.</li><li>Knowledge of maritime safety regulations and procedures is a plus, ensuring compliance with safety protocols for relevant safety equipment such as liferafts/fire extinguishers and first aid kits.</li></ul>

Storeman

Key Responsibilities:<ul><li>On board repairs/maintenance tasks on Two Stroke Marine Engines (ME-B/C, MC, MC-C) and their sub-systems.</li><li>Troubleshooting and root cause investigation on basic Hydraulic/electronic/mechanical failures of Two stroke Engines.</li><li>Conferring with customers, engineers, and others to discuss existing or potential engineering products or projects.</li><li>Ensuring that works and operations comply with maker’s recommendations and safety regulations.</li><li>Working on complex diesel engine repair and maintenance projects in cooperation with a multilingual and multicultural team.</li><li>Ensuring compliance with specifications, codes, and customer requirements by coordinating maintenance activities, reporting, and providing both remote and on-site technical support.</li><li>&nbsp;Preparation of spare parts list proposals tailored to each project.</li><li>Composition of comprehensive Service Reports about the project, with conclusion and recommendations.</li></ul>Qualifications:<ul><li>Bachelor’s or equivalent degree in marine/mechanical/nautical engineering from an accredited school.</li><li>Experience in using or a desire to learn ME-B/C Engine control system.</li><li>Hands on experience on internal combustion engines repairs.</li><li>Ability to solve basic mechanical/hydraulic/electronic issues.</li><li>Strong analytical skills.</li><li>Ability to communicate well with other members of the development team.</li><li>Excellent manual dexterity.</li><li>A desire to continually upgrade technical knowledge.</li><li>Flexibility &amp; Adaptability</li><li>Responsible &amp; kind person with team spirit.</li><li>Fulfilled military obligation services if required.</li></ul>What We Offer:<ul><li>Pleasant working environment.</li><li>Competitive salary &amp; benefits package (bonus, team building activities, private health insurance training seminars etc).</li><li>Collaborative and inclusive work culture.</li><li>Career development and growth opportunities.</li></ul>Please forward your CV and cover letter to: career@cmagreece.com

2-Stroke Senior Service Engineer

As a Viking Shipboard Team Member, you represent Viking’s values and our Service Standard, STAR Service. You are a hospitality professional with a passion for excellence. Viking will empower you with the skills, knowledge and tools to succeed in your role onboard. At Viking, we are committed to each other and our Guests through a shared set of values. We strive to be the best, we always impress our Guests and we care for each other as a family. By working for Viking, you embody our world-class service culture and become a valued part of our Viking Family. &nbsp;PURPOSE OF POSITION<ul><li>The Stateroom Steward/ess provides Guests with a professional, personalized housekeeping service at all times. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the Guest staterooms while providing our Guests with outstanding customer service.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Twice daily cleaning of 15 – 20 staterooms, which includes making beds, vacuuming &amp; dusting, cleaning of stateroom verandas, bathrooms, toilets, windows &amp; mirrors, replenishing linens, towels and room amenities.</li><li>Be familiar with all aspects of the stateroom and prepared to assist and guide the Assistant Stateroom Steward.</li><li>Ensure the general maintenance of staterooms and report all deficiencies for repair and maintenance using the Shipboard Reporting Systems; replace Stateroom glassware &amp; coffee machines.</li><li>Ensure the confidentiality &amp; security of all Guest staterooms and be competent in handling Guests complaints.</li><li>Make ice deliveries and provide a laundry pick-up &amp; delivery and shoeshine service for Guests.</li><li>Correctly handle cleaning products, materials and housekeeping equipment, separate &amp; remove garbage and place it in designated containers; clean garbage as often as needed, ensuring that separation procedures and all Public Health Standards are maintained.</li><li>Participate in luggage duty on embarkation &amp; disembarkation day.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Housekeeping Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Manage the stateroom minibars during each cruise, as required by the Executive Housekeeper.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>Must have a minimum of two years’ experience as a Stateroom Steward/ess or similar position.</li><li>Previous experience working in an operation with high standards of Guest services and cleanliness, such as premium brand ships, as well as previous cruise industry experience is required.</li><li>Must have experience cleaning at least 15 – 20 rooms twice daily.</li><li>Must be able to do extensive walking and stand on your feet for long periods of time; must be able to physically handle 50+ lbs.</li><li>Must have solid English communication skills to communicate effectively with native English-speaking guests.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be able to deal with confidential information with competence and discretion.</li><li>Must be able to work with various chemicals, hazardous materials, and cleaning tools</li><li>Must have a proven and comprehensive knowledge of all Public Health and Sanitary Policies compliance</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Follow Standard Operating Procedures &amp; STAR Service Standards.</li><li>Ensure appropriate clothing and appearance according to Viking’s Image &amp; Uniform Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during his/her employment.</li></ul>

OCEAN - Stateroom Steward/ess

Sunsail is recruiting cruising instructors based in Greece and Croatia to work in the Mediterranean for the Summer. Full-season roles are available, and following successful summer placements, winter opportunities may be available.Working hours vary, and you MUST be able to cover operational requirements. It is important to be flexible within your job role and understand that you may be required to move between different resorts or departments according to operational needs, as well as be happy to cover a flotilla or bareboat skipper role at times.What will you be doing<ul><li>Deliver RYA courses, aligning with RYA regulations and company standards</li><li>Deliver company-specific courses as per standards, policies, and procedures</li><li>Assisting with the ‘flotilla hero’ product where required, instructing whilst also being a part of the flotilla</li><li>Meeting and greeting guests and conducting a welcome brief on board.</li><li>Carry out basic yacht maintenance</li><li>Liaise with the Chief Instructor and report any maintenance problems or damage to the yachts</li><li>Be responsible for the standard of the sailing school yachts throughout the season, including cleaning, inventory monitoring, and maintenance where required.</li><li>Ensure accurate paperwork is completed as per local laws and regulations</li><li>Provide excellent customer service at all times</li><li>Any other duties within your ability as requested by your line manager</li></ul>What we are looking for<ul><li>RYA Cruising Instructor commercially endorsed with a valid medical certificate (ENG1/ML5)</li><li>Valid First Aid Certificate or equivalent</li><li>Recent Criminal Record Check (ACRO or DBS)</li><li>Fundamental yacht maintenance skills</li><li>A flexible and reliable member of the team</li><li>Ability to work through pressurised conditions and make and deliver difficult decisions</li><li>Strong interpersonal and communication skills</li><li>Safety conscious</li><li>Knowledge of health and safety legislation</li><li>Experience in a customer-focused environment</li><li>An adaptable character who can adjust to different circumstances</li></ul>Package<ul><li>industry-standard salary</li><li>Accommodation</li><li>Return flights from your home country to the base</li><li>Uniform</li><li>Travel Insurance</li><li>Staff deals on yacht holidays</li><li>Global career opportunities</li><li>Sponsorship opportunities for top-performing team members</li></ul>

Cruising Instructor

Sunsail is recruiting base technicians based in Greece and Croatia to work in the Mediterranean for the Summer. Full-season roles are available, and following successful summer placements, winter opportunities may be available.Primary duties will centre around the yachts, the base, and ports of call. Working hours vary, and you MUST be flexible to operational requirements. You are required at times to assist with flotilla duties. At the beginning and end of the season, you may be asked to carry out fleet re-fit/lay-up. The yachts are prepared for the upcoming season or furloughed for winter during these periods. It includes painting, cleaning, repairs, and anything else required to prepare the yacht for the season or place it under furlough.What will you be doing<ul><li>Completing turnaround service checks, yacht preparation, and deck washing</li><li>Briefing clients on the yacht's systems and safety equipment</li><li>Maintenance and repairs to yacht equipment.</li><li>Proactive and preventative daily maintenance checks and repairs.</li><li>Engine servicing, oil and filter checks/changes</li><li>Maintenance of outboards for tenders</li><li>Emergency callouts for breakdowns on any of the fleet</li><li>Ensuring the safety of all clients, including safety briefings</li><li>Assisting clients with queries and problems</li><li>Assisting with the general running of the base</li><li>Any other duties as advised by the Base Manager</li></ul>What we are looking for<ul><li>Experience maintaining diesel engines and 2 &amp; 4-stroke outboard engines</li><li>A clear understanding of 12V DC electrical systems</li><li>Knowledge and a passion to learn about marine plumbing systems.</li><li>Practically minded-with an ability to tackle problems</li><li>Ability to work through pressurised conditions and with time constraints</li><li>Experience in a customer-focused environment</li><li>Sociable and positive personality</li><li>Committed to their team</li><li>Yacht sailing experience is desirable but not crucial</li></ul>Our Commitment to Diversity, Equity, and InclusionWe believe people perform best when they can be their true selves, and diverse teams drive better results. We’re committed to encouraging a diverse, equitable, and inclusive environment where everyone can succeed.

Base Technician

Monitor and control the safe and cost-efficient technical operation of assigned vessels using the available resources, the defined parameters of cost, commercial viability, and operational excellence in line with Owners’ expectations. &nbsp; Key Accountabilities: Technical Support<ul><li>Understand the customers’ contractual agreements to be able to deliver the ship management services for each vessel, in a cost-efficient manner.</li><li>Review the compliance of deliverables from subcontractors’ agreements and requirements to ensure the optimum, efficient, and safe operation of each assigned vessel.</li><li>Monitor the operations of equipment and machineries, identify potential discrepancies, and suggest solutions to enhance vessels’ efficiency, performance, and safety.</li><li>Participate in the development of maintenance and repairs plan. Ensure that time schedule, deliverables quality and budget are within the borders of the contractual agreement and organization’s procedure.</li><li>Project the requirements in maintenance and repairs activities, spare parts, and technical training of the vessels. Forecast the budget needed, report to Manager and remain within the limits of the established maintenance plan. Upon approval, follow up its execution, report, and discrepancies, and propose solutions.</li><li>Oversee all technical operations, ensure timely and accurate completion of dry-docking, maintenance, and repair activities.</li></ul>Purchasing Activities <ul><li>Monitor and assess the requisition requests received from the vessels.</li><li>Ensure that the quality and quantity of the Compliance Matrix of spares and consumables are in accordance with BSM’s Procedures.</li><li>Execution of Technical Inspection / Audits</li><li>Manage all vessel visits, audits, and inspections from planning to implementation.</li><li>Produce and submit vessel visit reports to the Fleet Manager and/or Managing Director, apply proposed corrective actions.</li><li>Liaise with the LPSQ department to secure the alignment of all technical requirements and standards of the fleet with the Company’s LPSQ policy and relevant legislation, contributing towards environmental protection.</li><li>Liaise with Fleet Personnel Manager on issues concerning potential loss caused by human factors.</li><li>Keep up-to-date with the developments in the maritime industry, to identify and propose relevant improvements and technical solutions.</li></ul>Departmental Operations <ul><li>Review and offer potential improvements on technical issues identified from both onboard and shore-based teams.</li><li>Provide reports involving incidents, technical developments, maintenance activities, repair progress, current operational status, docking, budget spend patterns in a timely and quality manner. </li></ul>Management of Resources Review performance appraisals for senior officers on board and provide feedback and support for their career development ​ RequirementsEducation &amp; Work Experience: <ul><li>Bachelor’s degree in Marine Engineering or Naval Architecture or</li><li>Minimum 3 years of sailing experience as Chief Engineer on Tanker Vessels</li><li>3 years as a Technical Superintendent within a ship management / owning company</li></ul>Job Specific Skills: <ul><li>Strong knowledge of vessels’ technical requirements and regulations</li><li>Excellent project management skills.</li><li>Good people management skills.</li><li>Very good organizational skills.</li><li>Teamwork and cooperation.</li><li>Fluency in English.</li><li>PC literacy.</li></ul> BenefitsWhy you should join us! <ul><li>Career development opportunities&nbsp;</li><li>Technical and soft skills training&nbsp;</li><li>Comprehensive health insurance coverage&nbsp;</li><li>Annual performance bonus&nbsp;</li><li>Gym/Entertainment benefits&nbsp;</li><li>Sustainability and wellness activities&nbsp;</li><li>Diverse workforce&nbsp;</li><li>Competitive compensation package&nbsp;</li><li>Flexible work opportunities</li><li>Be a part of the ever-growing Schulte group family!</li></ul>

Technical Superintendent

PURPOSE OF POSITION<ul><li>The Restaurant Manager ensures efficient&nbsp;food and beverage (F&amp;B) operations and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>You are required to implement and maintain all service standards as determined by the Corporate Office, and it is your duty to provide your team with ongoing training and support.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Organize and execute F&amp;B related ship functions and special events; conduct daily menu presentations, in conjunction with the Executive Chef.</li><li>Estimate &amp; plan consumption, ordering and forecasts, and maintain inventories at par level; conduct inventories on a monthly basis and create accurate &amp; realistic quarterly orders, with a business-orientated mindset, contributing to the financial success of our company.</li><li>Organize the opening &amp; closing routines for your entire team and schedule opening &amp; closing hours for all your outlets, depending on Guests’ and operational needs; demonstrate ownership for all maintenance related matters in the Restaurant Department.</li><li>Identify opportunities to improve service delivery in accordance with Viking’s STAR Service Standards, by incorporating feedback from the Restaurant Team.</li><li>Greet and welcome our Guests and check on their well-being, while on duty, at all times</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Be familiar with the Human Resources Manual &amp; Shipboard Training; have an in-depth understanding of the working hours policies &amp; procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities; assign crew for dis-/embarkation and luggage duty.</li><li>Identify potential STARS, and assist, train &amp; lead them to success; implement and motivate a culture of ownership &amp; responsibility and provide the necessary guidance/training and information to the Restaurant Team, in accordance with company standards and operational needs.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Ensure that all Human Resources related issues are handled properly and fairly, in line with Viking’s Policies, Procedures and Code of Conduct.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Restaurant KPI goals (quality &amp; financial) for the Restaurant Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 3 years’ experience as a Restaurant Manager or similar position, within a premium brand hospitality environment. Shipboard experience is required.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player; strong administration skills are required and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with in-depth knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills, training, and coaching abilities.</li></ul> GUIDELINES AND REGULATIONS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.&nbsp;&nbsp;</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General ManagerDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Head Waiter, Restaurant Supervisor, Waiter, Assistant Waiter, Café Attendant, Crew Mess AttendantLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager

JAPAN - Japanese Speaking Assistant Restaurant Manager

PURPOSE OF POSITION<ul><li>The Beverage Manager ensures the efficient operations of all bar lounges, bars, restaurants, special events and all Guest areas, where beverage service activities take place.</li><li>You are required to be hands on during peak service periods by ensuring that beverage operations, sanitation, environmental &amp; maintenance procedures are in line with the company’s policies and procedures, as well as to assist in the organization of duties, not directly related to the Beverage Department. It is your duty to monitor all system reports related to Beverage Services.</li><li>You are responsible for creating a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Liaise with the Restaurant Manager in order to compile &amp; supervise beverage sales made by the Restaurant Team; continuously monitor all reports related to sales, revenue, cost and inventory and present suggestions to the Hotel General Manager, if and/or when necessary.</li><li>Maintain &amp; control the ship’s Beverage Stock Holding and work closely with the Inventory Manager, for future orders; place durable orders as per the loading schedule; maintain durable par levels, at all times; oversee the opening &amp; closing of all Beverage outlets with proper manning and necessary mis en place; conduct daily menu presentations, in conjunction with the Executive Chef and Sommelier.</li><li>Assist the Hotel General Manager in the organization and execution of Bar/Lounge related ship functions and special events, and provide support in other functions, as required.</li><li>Organize, manage and motivate the Beverage Department, with particular focus on sales, promoting Viking’s Destination Beverage Package.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Participate in loadings and waste management; assign crew for dis-/embarkation and luggage duty.</li><li>Have an in-depth understanding of the working hours policies &amp; procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities; personally follow up on all Guest complaints and report such incidents to the Hotel General Manager and Guest Log.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Ensure that all Human Resources related issues are handled properly and fairly, in line with Viking’s Policies, Procedures and Code of Conduct.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Bar KPI goals (quality &amp; financial) for the Bar Department, have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 3 years’ experience as a Beverage Manager or similar position, within a premium brand hospitality and/or bar environment.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Beverage Team and Guests.</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a committed team player.</li><li>Strong administration skills are required and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies, team builder with exceptional work ethic, motivational skills, and coaching abilities.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Beverage Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager,&nbsp;Associate General ManagerDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sommelier, Bartender, Bar Waiter, Resort Deck AttendantLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Associate General Manager

JAPAN - Japanese Speaking Beverage Manager

Sunsail is recruiting flotilla technicians based in Greece and Croatia to work in the Mediterranean for the Summer. Full seasonal roles are available on a one-week or two-week flotilla route. Full and high-season positions are open, and following successful summer placements, winter opportunities may be available.Primary duties will centre around the yachts, the base and ports of call. You and your lead boat team will be the face of the company. Working hours vary, and you MUST be flexible to operational requirements. You may sometimes be required to assist with other flotillas or base duties. At the beginning and end of the season, you may be asked to carry out fleet re-fit/lay-up. The yachts are prepared for the upcoming season or furloughed for winter during these periods. It includes painting, cleaning, repairs, and anything else required to prepare the yacht for the season or placed under furlough.What you will be doing<ul><li>Ensuring the safety of all guests throughout the flotilla</li><li>Greeting clients and assisting with boarding, followed by detailed on-board briefs covering safety and yacht systems</li><li>Efficient stock control of vital spare parts stored on the lead yacht</li><li>Assisting the flotilla skipper with the safe mooring of yachts</li><li>Assisting with the general requirements of flotilla, including any client queries or problems</li><li>Socialising with guests</li><li>Assisting with the organisation of social events, including group meals and Welcome Parties</li><li>Cleanliness and good presentation of the lead boat at all times</li><li>Completing turnaround service checks, yacht preparation and deck washing</li><li>Briefing clients on the yacht's systems and safety equipment</li><li>Maintenance and repairs to yacht equipment</li><li>Proactive and preventative daily maintenance checks and repairs.</li><li>Engine servicing, oil and filter checks/changes</li><li>Maintenance of outboards for tenders</li><li>Emergency callouts for breakdowns on any of the fleet</li><li>Ensuring the safety of all clients, including safety briefings</li><li>Assisting clients with queries and problems</li><li>Assisting with the general running of the base</li><li>Any other duties as advised by the Base Manager</li></ul>What we are looking for<ul><li>Experience maintaining diesel engines and 2 &amp; 4 stroke outboards</li><li>Yacht sailing experience (RYA Day Skipper/ Competent Crew desired)</li><li>Good understanding of 12V DC electrical systems and marine plumbing systems</li><li>Practically minded-with an ability to tackle problems</li><li>Ability to work through pressurised conditions and with time constraints.</li><li>Experience in a customer-orientated environment</li><li>Sociable and positive personality</li><li>A strong teammate</li></ul>Package<ul><li>Competitive industry standard salary</li><li>Accommodation</li><li>Return flights from your home country to the base</li><li>Uniform</li><li>Travel Insurance</li><li>Staff deals on yacht holidays</li><li>Global career opportunities</li><li>Sponsorship opportunities for top-performing team members</li></ul>

Flotilla Technician

PURPOSE OF POSITION<ul><li>The Head Waiter assists the Restaurant Manager to ensure efficient&nbsp;food and beverage (F&amp;B) operations and maintains productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>You are required to be self-motivated and run outlets independently, continuously making the effort to coach and develop the Restaurant Team.</li><li>It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Plan, schedule and assign staff to their relevant sections, accordingly; assist the Restaurant Manager with conducting daily menu presentations and organizing &amp; executing F&amp;B related ship functions and special events; greet and welcome Guests and check on their well-being, while on duty.</li><li>Manage and control Guest reservations and seating, when instructed; communicate Guest allergies and special needs to relevant parties.</li><li>Ensure professional and efficient communication with the Executive Chef, Galley Team and Bar Team.</li><li>Conduct accurate monthly inventory’s and assist the Restaurant Manager with creating durable orders.</li><li>Work within set restaurant-cost budgets; manage tasks related to inventory; conduct stock takes.</li><li>Manage and control Restaurant Pest Management Logs in accordance with all Public Health Policies.</li><li>In conjunction with the Restaurant Supervisor, regularly update the Restaurant Manager about the performance of the Restaurant Team; identify opportunities to improve service delivery in accordance with Viking’s STAR Service Standards, by incorporating feedback from the Restaurant Team.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Plan, schedule and assign staff&nbsp;to their relevant sections, accordingly;&nbsp;monitor the Time &amp; Attendance&nbsp;System, in accordance to Maritime Labor Convention (MLC) 2006.&nbsp;&nbsp;</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Identify potential STARS, and assist, train &amp; lead them to success; implement and motivate a culture off ownership &amp; responsibility and provide the necessary guidance/training and information to the Restaurant Team, in accordance with company standards and operational needs.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Restaurant KPI goals (quality &amp; financial) for the Restaurant Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum 2 years’ experience as a Head Waiter, Assistant Maitre’d, or similar position, within a premium brand hospitality environment. Shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with in-depth knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li><li>&nbsp;</li></ul>Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Head Waiter&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Restaurant Manager&nbsp;Direct reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Supervisor,&nbsp;Waiter, Assistant Waiter, Café Attendant, Crew Mess AttendantLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager

JAPAN - Japanese Speaking Head Waiter

The Freight Rate Filing Employee is responsible for accurately filing ocean freight rates as agreed between the customer and MSC for specific transportation routes. This involves entering the information into our centralized database using our internal TMS application, streamlining the billing process for enhanced client convenience. Key Responsibilities:Receive new filing requests, meticulously examining the provided information to ensure adherence to Geneva Liner guidelines and seeking clarifications from agencies worldwide and Geneva HQ when details are unclear.Enter ocean freight rates into our internal TMS application.Investigate disputes between MSC and clients by identifying procedural lapses and determining steps that were not properly followed.Educate agents on necessary requirements, fostering an efficient workflow by ensuring timely filing of rates with fewer errors.Align with both individual and team goals, actively engage in team meetings, and uphold the company's core values.Working Hours: Monday to Friday, 09:00-17:00Required Qualifications: Skills &amp; Requirements:Fluency in English, both oral and written.Knowledge of Microsoft Office 365.Strong attention to detail.Good organizational skills to manage and prioritize tasks effectively.Ability to manage time efficiently to meet deadlines and handle multiple tasks.Eagerness to work in a collaborative, team-oriented environment.No previous experience needed – we welcome fresh graduates with no prior experienceYour Growth Path:At MSC, we offer more than just a job; we provide a career path filled with learning and development opportunities. From comprehensive initial training to ongoing educational initiatives, we are committed to your professional growth.By joining MSC, you become part of a family of over 200,000 employees worldwide. As part of the world's leading shipping company, the possibilities are endless. We offer a vibrant, multicultural environment where your ideas are valued, and your personal growth is as much a priority as professional development. Join MSC Service Center Greece and shape your future with us!

Freight Rate Filing Employee

ROLE OVERVIEW&nbsp;<ul><li>Part of our Food &amp; Beverage team on our Ocean vessels, the Restaurant Manager ensures efficient food and beverage (F&amp;B) operations and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>The Restaurant Manager reports to Hotel General Manager&nbsp;</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Lead and support a multi-cultural team&nbsp;</li><li>Ensures efficient food and beverage (F&amp;B) operations and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards and all Public Health Policies&nbsp;</li><li>Organize and execute F&amp;B related ship functions and special events; in conjunction with the Executive Chef.&nbsp;</li><li>Identify opportunities to improve service delivery in accordance with Viking’s STAR Service Standards, by incorporating feedback from the Restaurant Team.&nbsp;</li><li>Assist, train &amp; lead the restaurant team to success; implement and motivate a culture of ownership &amp; responsibility and provide the necessary guidance/training and information in accordance with company standards and operational needs.&nbsp;</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.&nbsp;</li><li>During operational hours is constantly reviewing service delivery in all guest and crew outlets&nbsp;</li></ul> WHY JOIN VIKING?Elevate Your CareerRegardless of where you are on your career journey, Viking can help you in reaching new destinations with:<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul>&nbsp;On board our ship<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp;</li></ul> Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>No tax deduction&nbsp;</li></ul> YOUR PROFILE<ul><li>A required minimum of 3 years’ experience as a Restaurant Manager or similar position, within a premium brand hospitality environment. Shipboard experience is required.&nbsp;</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.&nbsp;</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player; strong administration skills are required and must be proficient with PC based databases, spread sheets, and word processing systems.&nbsp;</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with in-depth knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills, training, and coaching abilities.&nbsp;</li></ul> APPLICATION AND JOB RELEVANT INFORMATION&nbsp;Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times. Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company.&nbsp;For further information, please contact our recruiting team.&nbsp;&nbsp;DISCLAIMER&nbsp;As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.&nbsp;Apply Now&nbsp;&nbsp;

JAPAN - Japanese Speaking Restaurant Manager

The AMS Documentation Employee is responsible for ensuring customs declarations comply with the Advanced Manifest System (AMS) Regulations for MSC inbound cargo to the European Union, the People’s Republic of China, the Panama Canal, United Kingdom, India, United States, Canada and Mexico. The goal is to minimize delays and avoid Customs Fines and disciplinary actions. Key Responsibilities:Daily distribution of worldwide manifest deadlines in line with AMS Regulations.Performance of AMS Declarations to respective Customs OfficesFollowing-up of vessel routings, prospects (ETA/ETL/ETD), assisting syncing of system data and update of AMS deadlines whenever necessaryTreating vessel rotation changes in line with system requirements and Customs regulationsLiaising with worldwide agency network, provision of guidance and assistance on uploading of BL manifestsWorking Hours:Employees work 5 days a week, which may include Saturday or Sunday as part of a rolling shift schedule.Shifts of a rolling schedule could be: 07:00-15:00, 15:00-23:00, 23:00-07:00 or 08:00-16:00, 10:00-18:00, 18:00-02:00.All shifts are performed onsite apart from the 23:00-07:00 and 18:00-02:00 shifts which are performed remotely.Required Qualifications:Skills &amp; Requirements:Fluency in English, both oral and writtenKnowledge of Microsoft Office 365Eagerness to work in a collaborative, team-oriented environmentNo previous experience needed – we welcome fresh graduates with no prior experience Your Growth Path:At MSC, we offer more than just a job; we provide a career path filled with learning and development opportunities. From comprehensive initial training to ongoing educational initiatives, we are committed to your professional growth. By joining MSC, you become part of a family of over 200,000 employees worldwide. As part of the world's leading shipping company, the possibilities are endless. We offer a vibrant, multicultural environment where your ideas are valued, and your personal growth is as much a priority as professional development. Join MSC Service Center Greece and shape your future with us!&nbsp;Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

AMS Documentation Employee

PURPOSE OF POSITION<ul><li>The Bartender supports the Beverage Manager to ensure the efficient operations of all bar lounges, bars, restaurants, special events and all Guest areas, where beverage service activities take place.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Assist in the set-up and execution of F&amp;B related ship functions and special events.</li><li>Tally all sales transactions and correctly follow accounting procedures; correctly tally bar revenue.</li><li>Maintain in depth knowledge of all Bar Menus in order to deliver exceptional STAR Service, at all times.</li><li>Prepare and serve drinks, in accordance with company standards and ensure that correct recipes are followed.</li><li>Ensure cost control and adhere to set budgets; conduct stock takes and inventory, according to company procedures; ensure the correct storage of stock and establish par levels.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Follow service procedures according to Standard Operating Procedures, Departmental Service Standards and all applicable Public Health Polices.</li><li>Prepare and operate F&amp;B activities in all outlets, this includes but is not limited to beverage outlets; ensure all F&amp;B activities are prepared and executed, according to company standards.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in loadings, as required by Supervisors.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Bar Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public</li><li>Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum of 2 years’ experience as a Bartender or similar position, within premium brand hospitality and/or bar environment; must have impeccable beverage knowledge (wines, spirits, cocktails, etc.); must demonstrate the ability to work independently.</li><li>Shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically&nbsp;fit and in good health; must be able to carry heavy items and stand, kneel and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Bar Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li><li>&nbsp;</li></ul>Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;BartenderSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Beverage Manager, SommelierGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bar Waiter, Resort Deck Attendant, Bar UtilityReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Beverage Manager, Restaurant Manager, Sommelier, Hotel General Manager

JAPAN - Japanese Speaking Bartender

PURPOSE OF POSITION<ul><li>The Waiter ensures efficient&nbsp;food and beverage (F&amp;B) operations and maintains high productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction.</li></ul> YOUR RESPONSIBILITIES<ul><li>Manage, control and organize the assigned service station, while supervising 2 to 4 Assistant Waiters and/or Café attendants; manage, control &amp; organize room service orders and dispatch, when instructed.</li><li>Manage restaurant reservations and seating requirements, when instructed.</li><li>Conduct stock takes and inventory, according to company procedures, as required.</li><li>Learn and use appropriate food and wine terminology &amp; pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests.</li><li>Have full knowledge of Vikings F&amp;B options &amp; ships activities; present F&amp;B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections.</li><li>Relay orders to the Galley, using the MXP Ordering Software; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies.</li><li>Serve food and beverages efficiently and in a courteous manner, according to company standards and procedures.</li><li>Prepare and perform F&amp;B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.</li><li>Keep &amp; store any assigned inventory stock, in accordance with set par-levels, following Safety and Sanitation Rules and Regulations.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean &amp; polish equipment, glassware and flatware.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Take ownership of the assigned areas of responsibilities in any F&amp;B outlet, according to direction from the relevant Supervisor; assist in other departments and/or perform additional duties, as necessary.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum of 2 years’ experience as a Waiter or similar position, within a premium brand hospitality environment; must have solid F&amp;B and allergy knowledge</li><li>Must demonstrate the ability to work independently; shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to&nbsp;carry heavy items and stand, kneel, and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;WaiterSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager, Head Waiter, Restaurant SupervisorGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assistant Waiter, Café Attendant, Crew Mess Attendant,&nbsp;if applicableReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Executive Chef, Restaurant Manager, Sommelier, Head Waiter, Restaurant Supervisor

JAPAN - Japanese Speaking Waiter

Part of our Housekeeping team on our River vessels, the Stateroom Steward/ess provides guests at all times with friendly, personalized housekeeping service. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the guest staterooms and all public areas while providing our guests an outstanding customer service. The Stateroom Steward/ess reports to Housekeeper.&nbsp;&nbsp;WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Daily cleaning of staterooms, public areas, toilets, and reception area&nbsp;</li><li>Careful handling of cleaning products, materials, and housekeeping equipment&nbsp;</li><li>Rotating laundry duty including washing, ironing, and folding activities&nbsp;</li><li>Distribution of daily programs, gift orders, and turndown services in staterooms&nbsp;</li><li>Reporting technical defects of staterooms to supervisor/reception and assistance with embarkation/disembarkation&nbsp;</li><li>Conduction of stock takes, inventory, and participation in onboard training programs.&nbsp;</li></ul>&nbsp;WHY JOIN VIKING? &nbsp;&nbsp;Elevate Your Career &nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul>&nbsp;On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Dedicated crew areas and activities&nbsp;</li><li>Sundeck area for crew use&nbsp;</li><li>Employee benefits&nbsp;</li><li>Paid vacation&nbsp;</li><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>No immediate tax deduction – potential for tax-free salary, depending on nationality&nbsp;</li></ul>&nbsp;&nbsp;ABOUT YOU&nbsp;<ul><li>High school diploma required&nbsp;</li><li>Minimum of 2 years previous experience required in a similar position in housekeeping&nbsp;</li><li>Good English communication skills&nbsp;</li><li>Ability to work independently, service-oriented and guest focused&nbsp;</li><li>Must be well groomed, maintain impeccable hygiene standards, and be discreet with confidential information.&nbsp;</li></ul>

RIVER - Stateroom Steward

DescriptionThe Deputy Chief Security Officer position demands extensive experience in maritime environments and a deep understanding of the ISPS code, maritime security laws, and security equipment measures. This role is designed for leaders capable of overseeing, teaching, and coaching within the security department. Key responsibilities include filling in for the Chief Security Officer when necessary, preparing shift schedules, organizing searches, and ensuring the security team is properly equipped and trained. The Deputy Chief Security Officer acts as a bridge between the security team and higher management, ensuring the vessel's security strategy is effectively implemented and maintained according to the highest standards.Deputy Chief Security Officer Job Summary:The Deputy Chief Security Officer (DCSEC) has a pivotal role in the leadership and management of security operations on the ship, prioritizing the safety and security of passengers, crew members, and the vessel. This position entails aiding the Chief Security Officer in executing security strategies/procedures, supervising security teams, and promptly addressing emergencies to establish a secure onboard environment, in line with the ISPS Code.Key Requirements<ul><li>Extensive experience in maritime security, law enforcement, or military roles.</li><li>Extensive Knowledge of the ISPS code, Ship Security Plan, and the international code of conduct.</li><li>Extensive Knowledge of Maritime Security laws, regulations and the Maritime Labour Convention (MLC).</li><li>Proficiency in security technology, systems, and equipment.</li><li>Ability to conduct proper security investigations, records, and prepare reports.</li><li>Ability to formulate statements / documents that encompass all the information in an effective, inclusive manner.</li><li>Excellent knowledge of Microsoft Office, Otalio/Fidelio, OPnet, X-ray Machine, WTMD and Simfox Management Systems.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Proficiency in leadership, supervision, instruction, and mentoring.</li><li>Demonstrated leadership expertise in managing security teams in dynamic and multicultural environments.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy / requirements.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book/ Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Collaborate with the Chief Security Officer to create, propose, execute, and refine effective security strategies, policies, and procedures customized for the cruise environment, upon</li><li>company’s approval, ensuring compliance with the ISPS Code and Ship Security Plan.</li><li>Prepare shifts schedule and working / resting arrangements according to MLC (must be first approved by Chief Security Officer).</li><li>Organize Stowaway Prevention searches prior to departures.</li><li>Provide training and tutoring to new security team members in accordance with the training procedures/checklist.</li><li>Hold consecutive communication with the Chief Security Officer for constant updates and assignment of tasks.</li><li>Confirm operation of CCTV recorders and cameras (in vessels without CCTV operators).</li><li>Update the Security team regarding service order for the following day.</li><li>Check and maintain the security equipment, including X-ray machines, WTMD, HHMD, handcuffs, batons, and pepper gels.</li><li>Establish an environment of transparent communication and identify any team-related concerns necessitating special attention from the Chief Security Officer, subsequently reporting</li><li>them as required.</li><li>Assist the Chief Security Officer and SSO in planning and executing regular drills effectively, pinpointing vulnerabilities and devising swift resolution plans.</li><li>Engage and cooperate with various ship departments to guarantee adherence to safety and security protocols.</li></ul>

Deputy Chief Security Officer

PURPOSE OF POSITION<ul><li>The Waiter&nbsp;ensures efficient&nbsp;food and beverage&nbsp;(F&amp;B)&nbsp;operations and maintains high productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Manage, control and organize the assigned service station, while supervising 2 to 4 Assistant Waiters and/or Café attendants; manage, control &amp; organize room service orders and dispatch, when instructed.</li><li>Manage restaurant reservations and seating requirements, when instructed.</li><li>Conduct stock takes and inventory, according to company procedures, as required.</li><li>Learn and use appropriate food and wine terminology &amp; pronunciation, to enhance the Guest's dining experience; become familiar with menu descriptions and wine lists, in order to discuss items appropriately with guests.</li><li>Have full knowledge of Vikings F&amp;B options &amp; ships activities; present F&amp;B menus to Guests, suggest dinner courses, appropriate wines and answer questions regarding menu and wine selections.</li><li>Relay orders to the Galley, using the MXP Ordering Software; serve courses from the Galley and beverages from various locations, following safe Company Alcohol Serving Policies.</li><li>Serve food and beverages efficiently and in a courteous manner, according to company standards and procedures.</li><li>Prepare and perform F&amp;B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.</li><li>Keep &amp; store any assigned inventory stock, in accordance with set par-levels, following Safety and Sanitation Rules and Regulations.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean &amp; polish equipment, glassware and flatware.</li><li>Ensure&nbsp;mise-en-place&nbsp;for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions&nbsp;and shipboard activities such as events, entertainment and programs.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with&nbsp;all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Take ownership of the assigned areas of responsibilities in any F&amp;B outlet, according to direction from the relevant Supervisor; assist in other departments and/or perform additional duties, as necessary.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 2 years’ experience as a Waiter or similar position, within a premium brand hospitality environment; must have solid F&amp;B and allergy knowledge</li><li>Must demonstrate the ability to work independently; shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to&nbsp;carry heavy items and stand, kneel, and bend for prolonged periods of time.</li><li>Fluent in English - must have excellent English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an&nbsp;exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Waiter&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager, Head Waiter, Restaurant SupervisorGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assistant Waiter, Café Attendant, Crew Mess Attendant, if applicableReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Executive Chef, Restaurant Manager, Sommelier, Head Waiter, Restaurant Supervisor&nbsp;APPLICATION AND JOB RELEVANT INFORMATIONOur roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times.&nbsp;Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. After submitting your CV, we might ask you to introduce yourself with a personal video recording. We always encourage our candidates to take this step to add their personality to any written application. Please note, however, that this step is optional and not a mandatory part of the recruiting process. For further information, please refer to our Recruitment Guidelines. DISCLAIMERAs part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.

OCEAN - Waiter

DescriptionThe role of a Cruise Ship Security Guard at MS Security Group is vital for ensuring the safety and security of passengers and crew aboard our vessels. Individuals in this position come from diverse backgrounds, including military, police, or private security sectors, and possess the ability to work effectively in multicultural settings. Their responsibilities include implementing ship security plans, maintaining vigilance, and being a part of the immediate response team for any incidents. With a focus on safeguarding lives and property, these guards play a crucial role in our security team, requiring them to be physically and mentally fit, capable of working in rotating shifts and holding essential qualifications such as STCW Basic safety training and PDSD.Security Guard Job SummaryThe Security Guard's (SG) role is crucial in upholding the safety and security of passengers, crew, and the ship. This role involves enforcing security protocols, performing regular patrols, promptly addressing incidents, and providing support during emergencies to guarantee a safe and secure cruise experience for everyone on board.Key Requirements<ul><li>Military/Police/security background.</li><li>Ability to work in a multicultural environment.</li><li>Profound ability to adapt to a changing environment.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Able to work in rotating shifts.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy/requirements.</li><li>Excellent customer service skills.</li><li>A team player with excellent communication and social skills.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training in all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book / Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Implement and maintain the Ship Security Plan, and the client’s policies.</li><li>Monitor the ship’s access points and perform ID identification to prevent unauthorized personnel from boarding the vessel.</li><li>Conduct patrols of designated areas, including public spaces, crew areas, and restricted zones, to deter and detect security breaches.</li><li>Provide a visible security presence to assure passengers and crew members and deter unwanted behaviors.</li><li>Safeguard the lives of the passengers, crew members, and the ship’s property</li><li>Keep a high awareness and vigilance of the vessel’s surroundings according to a designated shift schedule.</li></ul>

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