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Forensic ManagerWhat impact will you make?#YourOpportunityAt Deloitte, the&nbsp;spirit of excellence&nbsp;is part of our DNA. We strive to hire the&nbsp;brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. We are committed to&nbsp;delivering impacting results&nbsp;for diverse private and public organization clients, linking our peerless talent in audit with&nbsp;unrivalled opportunities for impact&nbsp;– committing ourselves to sustainable growth and investment in our employees’ development and inclusion along the way.Our culture is rooted in profound shared values. Our values guide us as we live our purpose to serve our clients with quality and distinction, inspire our people to work collaboratively to deliver value, actively contribute to society, and lead the profession by challenging ourselves to do what matters most.&nbsp;Deloitte’s values are what unite us&nbsp;across cultures and geographies, and ultimately help us earn the trust and respect of our people, clients, and society.We believe that our differences enable us to&nbsp;#makeanimpactthatmatters.#ChooseDeloitteif:<ul><li>You want to work with&nbsp;inspiring, ambitious, and supportive people&nbsp;with diverse geographical and academic backgrounds and extensive skills</li><li>You get excitement in&nbsp;managing clients shifting priorities&nbsp;and accomplish tasks in a&nbsp;challenging, fast-paced&nbsp;environment</li><li>You like to&nbsp;nurture people&nbsp;and&nbsp;share your knowledge&nbsp;with others.</li></ul>#YourRoleWe are currently seeking ambitious team players with exceptional analytical skills and a well-rounded personality to become part of our dynamic&nbsp;Strategy, Risk &amp; Transactions Advisory&nbsp;function in our offices in Athens. Deloitte’s&nbsp;Forensic &amp; Financial Crime&nbsp;team helps organizations to efficiently predict and detect fraud incidents and react quickly and confidently in a crisis, investigation or dispute. We work with clients to help with complex problems and investigations, providing clarity, insight and solutions.Your role as a Manager will focus on the delivery of client engagements, by understanding objectives for clients and Deloitte, aligning your own work to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results. In this role, you will build relationships and exercise your communication skills in order to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life.&nbsp;During your tenure as a Manager you will demonstrate and develop the ability to:• Lead and manage complex forensic engagements, including fraud investigations, misconduct reviews, and dispute/litigation support matters • Encourage teams to collaborate within and across functions, proactively building connections with digital forensics, legal, and audit specialists • Understand client and organizational objectives and take personal accountability for aligning investigative strategy and delivery • Plan and execute forensic reviews and fact-finding procedures using appropriate investigative and analytical methodologies, while ensuring high-quality delivery and adherence to timelines • Lead interviews and evidence-gathering procedures with professionalism and investigative rigor • Produce clear, defensible forensic reports, providing valuable insights, suitable for clients, legal counsel, regulators, and courts • Oversee forensic data collection and work closely with digital forensics teams on email review, eDiscovery, and data analytics • Handle confidential and high-risk matters with a continuous focus on ethics, quality, risk management, and independence requirements • Present investigation findings and remediation recommendations to senior management, legal counsels, and boards • Identify, measure, and help mitigate the impact of fraud and other business threats using advanced forensic and analytical techniques • Lead, coach, and develop forensic teams, ensuring investigative rigor and high performance • Contribute to forensic practice growth by supporting proposals, identifying client needs, and enhancing methodologies and tools#WinningRequirementsTo qualify for the role, you must have:• At least 6 years of relevant work experience in: &nbsp;- Fraud Investigations and/or Forensic Accounting and/or Disputes &amp; Litigation Support Services preferably within a professional services firm or &nbsp;- External Audit and/or Accounting and/or Financial Reporting/Analysis in an eminent firm/organization • Bachelor’s Degree in Accounting, Finance, Economics, or related disciplines • Master’s Degree in the above fields and/or in Forensics, or External Audit would be considered a plus • Professional Certifications such as ACCA, ACA, CPA, CFE, or similar are strongly preferred • Strong technical skills, including solid knowledge of IFRS and forensic methodologies • Demonstrated ability to exercise professional judgement in sensitive investigative environments • Excellent report writing skills, with the ability to produce defensible expert-level deliverables • Excellent written and verbal communication skills in both the English &amp; Greek language • High level of discretion when handling confidential and high-risk information • Strong organizational and engagement management skills • Excellent interpersonal, supervisory, and team leadership skills • Military obligations fulfilled, where applicable&nbsp;#AboutDeloitteOur servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.We value difference, with respect at the heart of our inclusive culture.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.

Forensic Manager

INTRALOT is looking for a Pre-Sales &amp; Bidding Manager to drive the development of high-quality, competitive, and compliant bid responses. In this role, you will be responsible for managing the end-to-end bidding process, ensuring alignment with customer requirements and industry regulations. You will collaborate with technical and business teams to deliver structured proposals that effectively present INTRALOT’s value proposition.&nbsp;Key Responsibilities<ul><li>Manage the full bid lifecycle, from qualification and proposal development to submission and contract negotiations.</li><li>Analyze RFPs and bid requirements, ensuring compliance and technical feasibility.</li><li>Develop structured, compelling proposals, integrating technical and commercial content.</li><li>Coordinate inputs from multiple teams, including Sales, Marketing, Product, Finance, Legal, and Technical experts.</li><li>Maintain and enhance the proposal content database, ensuring accuracy and efficiency.</li><li>Monitor industry trends in Lottery &amp; Gaming, including gaming platforms, PAM, networks, and system architectures.</li><li>Support sales pipeline management, identifying and tracking business opportunities.</li></ul>Job requirementsWhat You Bring<ul><li>Bachelor’s degree in IT, Computer Engineering, Computer Science, Informatics or related field (Master’s preferred).</li><li>5-7 years of experience in Bid Management, Technical Writing or Pre-Sales</li><li>Familiarity with public procurement processes, government tenders, and compliance frameworks.</li><li>Understanding of hardware &amp; software procurement, system architectures, and IT solutions.</li><li>Strong analytical and communication skills, with the ability to structure complex information into clear, persuasive proposals.</li><li>Fluency in Greek &amp; English, both written and spoken.</li><li>Detail-oriented mindset, with the ability to manage multiple projects under strict deadlines.</li></ul>&nbsp;About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 40 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.&nbsp;

Pre Sales and Bidding Manager

Code.Hub is the first Hub for Developers in Greece, builds together with partners decentralized digital hubs in FinTech for expanding the portfolio of their services globally. Code.Hub has the knowledge and technical mentorship for all technologies and helps the SW Engineers expand their skills and opportunity to make a great career path for their future! Code.Hub believes in the talent of Greece. Code.Hub manages the biggest Software Development projects in the Greek market and numerous already 75% of the IT market in Greece. During 2018 and 2019, Code.Hub was listed in the top 100 most innovative initiatives in Greece.About the RoleWe are hiring a Product Owner for Code.Hub, to join a newly formed cross-functional Payments team at Kaizen Gaming. The team is responsible for delivering smooth, secure, and scalable payment experiences across all user journeys, including deposits, withdrawals, refunds, and PSP integrations.As Product Owner, you will lead product definition and delivery across payment systems, working closely with engineers, UX, DevOps, QA, and business stakeholders from Finance, Risk, and Compliance. This role offers the opportunity to shape the product vision and processes from the ground up within a high-impact, agile environment.Key Responsibilities<ul><li>Own and manage the Payments product backlog, including writing user stories, defining acceptance criteria, and prioritizing work</li><li>Lead sprint ceremonies (planning, grooming, demos, retrospectives) in collaboration with the development team</li><li>Gather and refine business requirements with key stakeholders across Finance, Compliance, Operations, and Customer Support</li><li>Drive delivery of features related to payment flows, PSP integrations, refund handling, and transaction performance</li><li>Monitor and analyze KPIs such as transaction success rates, latency, and payment method adoption</li><li>Ensure all product releases align with technical feasibility, business priorities, and compliance standards</li><li>Maintain clear documentation and contribute to the team’s transparency and operational excellence</li></ul>Requirements<ul><li>3+ years of experience as a Product Owner or Product Manager within agile product development environments</li><li>Proven experience working with cross-functional teams, including engineering, design, and QA</li><li>Strong communication and stakeholder management skills</li><li>Analytical mindset with a solid grasp of KPIs and customer-centric decision-making</li><li>Experience with Jira, Figma, Confluence, or similar tools</li><li>Familiarity with payment platforms, PSPs, or FinTech products is a plus</li><li>Fluency in English (written and spoken)</li></ul>Why Join This Project via Code.Hub?You will be part of the Code.Hub ecosystem — the first Hub for Developers in Greece and one of the leading technology partners in the country, managing over 75% of the IT market. Code.Hub is a multi-awarded company, recognized for innovation and talent strategy.Let’s talk about us:<ul><li>Hybrid working model</li><li>Competitive salary and signing bonus</li><li>Brand new equipment</li><li>Friendly, inclusive, and growth-oriented work environment</li><li>Career development through a personalized Learning &amp; Development plan</li><li>Continuous training via Code.Learn, our internal learning ecosystem</li><li>Internal competitions and employee recognition initiatives</li></ul>Let’s talk about Code.Hub-ers:<ul><li>Free access to LinkedIn Learning (first semester)</li><li>Free access to Code.Learn activities after six months</li><li>Technical mentorship and onboarding support</li><li>Opportunity for sponsored Bachelor’s or Master’s degrees at Athens Tech College</li><li>Private health insurance</li><li>Structured performance evaluations every six months</li><li>Promotion planning every two years</li><li>Daily free lunch/snacks and regular team events</li><li>Referral bonus program</li></ul>

Product Owner

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager

Your skills<ul><li>B2 English</li><li>Degree in finance and accounting (or equivalent) in the field of tax &amp; management accounting</li><li>Minimum 3 years of experience (or equivalent) in the field of Accounting &amp; Finance</li><li>Computer literacy (MS Excel in particular)</li></ul>Your tasks<ul><li>Act as a main point of contact for local tax advisors and auditors for smaller entities worldwide</li><li>Reconcile bank accounts, credit card statements, petty cash accounts and accounts payable</li><li>Support the Finance team preparing financial accounts for all legal entities</li><li>Be responsible for the financial annual closing of small entities within the Hemmersbach group</li></ul>Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Your benefits<ul><li>Unlimited employment contract</li><li>Onboarding program</li><li>Buddy program</li><li>Mobile working</li><li>Staff discounts</li><li>Health/ Medical insurance</li><li>Cafeteria</li><li>Company events</li><li>Shuttle Bus</li><li>Gym Facilities</li></ul>

Finance Associate 19511

What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist. Responsibilities: <ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer's interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul> Role Requirements: <ul><li>Must be bilingual in German (C1/C2/Native) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions</li><li>Great communication skills, written and orally</li></ul> <ul><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>

Bilingual German/English Customer Care Specialist

What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist. Responsibilities: Experience in technical-based customer assistance through voice, chat, and email Previous experience dealing with the challenges faced in a customer-focused role Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward. Problem-solving and critical thinking skills A passion for problem-solving with the customer's interest and satisfaction being the primary goal Social Media Savvy Ability to effectively and correctly communicate verbally and in written format Role Requirements: Must have a good knowledge in Czech (B2) and English (B2/C1) speaking and writing Experience in Customer Support, technical support, especially with a help desk or other IT functions Great communication skills, written and orally Demonstrate strong abilities to work independently and as a team player Must be adaptable and flexible, demonstrating abilities to work with process and information changes Must be willing to participate in a background screening Proven customer communication experience (E-mail &amp; Chat) Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)

Bilingual Czech/English Customer Care Specialist

The key responsibilities of the Senior Accountant will include:<ul><li>Ensuring accounting and Tax services to corporate clients</li><li>Delivering excellent client service</li><li>Anticipating change and encourage others to perform confidently in ambiguity</li><li>Working in teams of qualified and highly motivated professionals</li><li>Maintain highest standards of business ethics</li></ul>For whom we’re looking for:<ul><li>Accountant with a minimum of 4 years of professional experience in Accounting or a related field σε 5 years experience in an auditing firm as an auditor</li><li>Bachelor’s Degree in Accounting, Business Administration, Economics, or a relevant discipline</li><li>Strong hands-on experience in IFRS, including preparation and review of financial statements in accordance with IFRS (required)</li><li>Solid understanding of IFRS reporting requirements and ability to apply standards in practice</li><li>Ability to work effectively within a team, manage tight deadlines, and demonstrate flexibility</li><li>Excellent command of English</li><li>Proficient user of MS Office</li></ul>To be successful as a Senior Accountant in Grant Thornton Greece you need the following:<ul><li>Effective communication and rapport building skills</li><li>A good coaching and mentoring skills for younger team members</li><li>Ability to develop and deliver high quality services and solutions</li><li>A customer centric approach to finance and business operations</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li><li>Ability to gather and correlate correct date</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Senior Accountant (IFRS Expertise)

Our team is looking for a&nbsp;motivated&nbsp;and&nbsp;experienced IT Transition PM&nbsp;in&nbsp;Athens&nbsp;to&nbsp;support our client on a European institution project.As an IT Service Transition Manager, you will play a key role in leading the controlled, compliant, and low-risk transition of services into and out of the client’s delivery model. You will coordinate complex transition activities across multiple stakeholders, ensuring operational continuity, service readiness, and successful knowledge transfer without disruption to business operations.You will work closely with internal teams, suppliers, incumbent providers, and client stakeholders to ensure services are transitioned efficiently, transparently, and in line with governance and operational requirementsYour role:<ul><li>Lead end-to-end service transition activities, including transition planning, mobilization, onboarding, operational readiness, and service handover.</li><li>Own and maintain the Transition Plan, including scope, milestones, deliverables, dependencies, assumptions, resource planning, and acceptance criteria.</li><li>Establish and manage transition governance, including reporting cadence, stakeholder reviews, escalation management, workshops, checkpoints, and decision forums.</li><li>Coordinate transition-in and transition-out activities across multiple teams, suppliers, and stakeholders in complex multi-vendor environments.</li><li>Ensure operational readiness through validation of processes, tooling, support models, SLAs, KPIs, reporting mechanisms, and service acceptance criteria.</li><li>Drive knowledge transfer activities, including documentation quality assurance, runbooks, inventories, shadowing/reverse-shadowing sessions, and formal sign-offs.</li><li>Identify and manage transition risks, issues, dependencies, and change impacts, ensuring mitigation plans are implemented and tracked.</li><li>Support service stabilization and hypercare activities following go-live or handover phases.</li><li>Ensure compliance with governance, security, contractual, and operational requirements throughout the transition lifecycle.&nbsp;</li></ul>Your profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business Administration, Engineering, or related field (or equivalent experience).</li><li>8-10 years of experience managing complex IT service transitions, mobilizations, or transformation programs within large enterprise, regulated, or governance-driven environments.</li><li>Strong experience in transition-in, transition-out, operational readiness, and knowledge transfer management.</li><li>Experience coordinating multiple stakeholders, suppliers, incumbent providers, and cross-functional teams in international or multi-vendor environments.</li><li>Solid understanding of IT service management principles, operational governance, and managed services delivery models.</li><li>Strong capability in risk, issue, dependency, compliance, and change management.</li><li>Experience defining and managing transition governance structures, reporting mechanisms, and service acceptance processes.</li><li>Excellent stakeholder management, communication, facilitation, and organizational skills.</li><li>Relevant certifications or methodologies such as PMP, PRINCE2, MSP, and/or ITIL are highly valued.</li><li>Experience working within international organizations is considered a strong advantage.</li><li>Fluent in English (written and spoken).</li></ul>

IT Project Manager - Transition Projects

Being a Customer Care Executive is a role combining front office and back office duties for both drivers and passengers using Freenow. You face users and turn them into the most passionate Freenow lovers, looking for unique and exciting ways to solve problems. You’ll be providing exceptional support, ensuring that issues occurring are resolved promptly and efficiently as part of our top-performing Customer Experience team. Your goal will be to ensure high-quality service to our clients and that our Real-Time Team runs smoothly and profitably.Shifts: 8h per day, Monday to Sunday (incl. Bank Holidays), with 2 days off per weekYOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Deliver high-quality support via calls, emails and messenger platforms</li><li>Be a passionate advocate for riders and drivers while answering any questions that come your way</li><li>Triage issues and escalate them when necessary</li><li>Cooperate with other departments to assist inside projects and resolve technical issues</li></ul>Our Tools: Google Suite | Microsoft Office | Zendesk&nbsp;TO BE SUCCESSFUL IN THIS ROLE:<ul><li>Initial experience in customer support&nbsp;</li><li>The ability to speak, read and write German and English; any other language is a plus - Please submit your application in English</li><li>Good problem solving and active listening skills</li><li>Ability to multitask and perform effectively under pressure</li><li>Detail-oriented, proactive in process improvements</li></ul>BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health Insurance</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;&nbsp;

Customer Care Executive (English and German)

Being a Customer Care Executive is a role combining front office and back office duties for both drivers and passengers using Freenow. You face users and turn them into the most passionate Freenow lovers, looking for unique and exciting ways to solve problems. You’ll be providing exceptional support, ensuring that issues occurring are resolved promptly and efficiently as part of our top-performing Customer Experience team. Your goal will be to ensure high-quality service to our clients and that our Real-Time Team runs smoothly and profitably.Shifts: 8h per day, Monday to Sunday (incl. Bank Holidays), with 2 days off per weekYOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Deliver high-quality support via calls, emails and messenger platforms</li><li>Be a passionate advocate for riders and drivers while answering any questions that come your way</li><li>Triage issues and escalate them when necessary</li><li>Cooperate with other departments to assist inside projects and resolve technical issues</li></ul>Our Tools: Google Suite | Microsoft Office | Zendesk&nbsp;TO BE SUCCESSFUL IN THIS ROLE:<ul><li>Initial experience in customer support&nbsp;</li><li>The ability to speak, read and write Spanish and English any other language is a plus - Please submit your application in English</li><li>Good problem solving and active listening skills</li><li>Ability to multitask and perform effectively under pressure</li><li>Detail-oriented, proactive in process improvements</li></ul>BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Flexible working arrangements</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health Insurance</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;

Customer Care Executive (Spanish, Greek and English)

Customer Care Executive (Spanish, Greek and English

Being a Customer Care Executive is a role combining front office and back office duties for both drivers and passengers using Freenow. You face users and turn them into the most passionate Freenow lovers, looking for unique and exciting ways to solve problems. You’ll be providing exceptional support, ensuring that issues occurring are resolved promptly and efficiently as part of our top-performing Customer Experience team. Your goal will be to ensure high-quality service to our clients and that our Real-Time Team runs smoothly and profitably.Shifts: 8h per day, Monday to Sunday (incl. Bank Holidays), with 2 days off per weekYOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Deliver high-quality support via calls, emails and messenger platforms</li><li>Be a passionate advocate for riders and drivers while answering any questions that come your way</li><li>Triage issues and escalate them when necessary</li><li>Cooperate with other departments to assist inside projects and resolve technical issues</li></ul>Our Tools: Google Suite | Microsoft Office | Zendesk&nbsp;TO BE SUCCESSFUL IN THIS ROLE:<ul><li>Initial experience in customer support&nbsp;</li><li>The ability to speak, read and write German&nbsp;and English any other language is a plus - Please submit your application in English</li><li>Good problem solving and active listening skills</li><li>Ability to multitask and perform effectively under pressure</li><li>Detail-oriented, proactive in process improvements</li></ul>BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Flexible working arrangements</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health Insurance</li></ul><ul><li>Employee assistance program</li></ul>

As a Service Delivery Manager – Betting Systems, you’ll be at the heart of our Sportsbook technology operations. Your mission? To lead the planning, development, and support of IT solutions and network assets that power our betting platforms. You’ll orchestrate internal and external teams, ensuring seamless collaboration between business stakeholders, vendors, and developers to deliver projects accurately, efficiently, and on time.&nbsp;Your day to day will include:• &nbsp; &nbsp;Contributing to team budget planning and ensuring its effective execution • &nbsp; &nbsp;Ensuring business needs are clearly understood and translated into technical specifications (SoW) for effective solution development • &nbsp; &nbsp;Mapping and proposing the prioritization of projects, new developments, upgrades or change requests, setting up the overall plan and budget and allocating resources • &nbsp; &nbsp;Coordinating cross-functional teams (IT, vendors, business owners) to deliver high-quality, cost-efficient solutions aligned with business goals • &nbsp; &nbsp;Overseeing testing, UAT, and production releases to ensure functionality and minimize business disruption • &nbsp; &nbsp;Monitor operational efficiency of solutions, manage troubleshooting, and ensure SLA compliance • &nbsp; &nbsp;Identifying risks and areas for improvement in systems and equipment, proposing mitigation actions and upgrades • &nbsp; &nbsp;Managing and coaching team members to support skill development and goal achievement • &nbsp; &nbsp;Promoting collaboration across delivery units to optimize resource utilization and align product roadmaps.&nbsp;What you need to succeed • &nbsp; &nbsp;BSc in Computer Science, Information Systems, or equivalent; MSc in a relevant field is a plus • &nbsp; &nbsp;8+ years of experience in IT project management and solution development • &nbsp; &nbsp;Proven track record in coordinating large-scale projects and managing budgets • &nbsp; &nbsp;Consulting experience in IT or Business within the private sector • &nbsp; &nbsp;Hands-on experience in solution development and testing • &nbsp; &nbsp;Familiarity with Agile methodologies and principles • &nbsp; &nbsp;Preferable knowledge of Sportsbook Solutions • &nbsp; &nbsp;Excellent project management, analytical, and problem-solving skills • &nbsp; &nbsp;High attention to detail, accuracy, and a methodical approach • &nbsp; &nbsp;People management and team leadership skills • &nbsp; &nbsp;Strong collaboration skills and ability to engage stakeholders at all levels&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Service Delivery Manager-Betting Systems (3726)

The Platform Engineer – Digital, eCommerce Operations plays a critical role in ensuring the stability, scalability, and performance of customer-facing digital &amp; loyalty platforms that power our omnichannel experience.This includes our eCommerce sites and apps, loyalty ecosystem, digital promotions, identity and customer accounts services, and the supporting operational platforms behind them. The ideal candidate brings strong technical depth in modern distributed architectures—such as microservices, event streaming technologies, and relational databases—along with the communication skills necessary to collaborate effectively across engineering, product, and customer operations teams. This role ensures our digital and loyalty experiences remain reliable, fast, and consistent across channels, enabling seamless end-to-end shopping journeys.Key Competencies:<ul><li>Customer-First Mindset: Dedicated to delivering frictionless digital experiences</li><li>Systems Thinking: Able to visualize and troubleshoot complex multi-service interactions</li><li>Communication &amp; Collaboration: Partners effectively across engineering, product, operations, and marketing</li><li>Proactive Ownership: Anticipates issues, improves processes, and drives reliability</li><li>Adaptability: Thrives in a fast-paced omnichannel environment with evolving priorities</li></ul>READ FULL DESCRIPTIONResponsibilities<ul><li>Maintain and monitor eCommerce, loyalty, and digital operational platforms to ensure high performance, uptime, and reliability</li><li>Provide Tier 2nd support for customer-facing systems, addressing issues related to catalog, pricing and promotions, personalization, loyalty points, identity, checkout, and digital content</li><li>Collaborate with DevOps, Product Owners, and vendor partners to resolve platform incidents and prevent customer-impacting disruptions</li><li>Support the operation of complex microservice-based architectures, including API gateways, service meshes, and containerized deployments</li><li>Understand service dependencies and use observability tools to diagnose performance bottlenecks or failure patterns across the digital ecosystem</li><li>Assist with rollout, testing, and validation of new microservices, integrations, and platform enhancements</li><li>Monitor and support streaming pipelines (e.g., Kafka) used for real-time events such as cart updates, orders, promotions, personalization, and loyalty transactions</li><li>Have good understanding of relational database operations (e.g., Postgres, MySQL, SQL Server), including query optimization, data validation, and issue diagnosis</li><li>Assist with schema changes, replication monitoring, and performance tuning across production and pre-production databases</li><li>Partner with engineering teams to ensure data integrity across APIs, services, and downstream systems</li><li>Knowledge of scripting language (e.g., HTML, Java) would be considered an asset</li><li>Support and maintain system integrations across digital platforms, loyalty engines, store systems, and enterprise applications</li><li>Troubleshoot API failures, latency issues, and payload-level anomalies in REST, SOAP, GraphQL, event-driven, and batch integrations</li><li>Ensure integrations follow best practices for security, scalability, and fault tolerance</li><li>Enhance monitoring, logging, and alerting across digital and loyalty systems using APM and observability tools</li><li>Participate in on-call rotation for critical digital platforms</li><li>Contribute to root cause analysis and long-term reliability improvements</li><li>Serve as a key technical liaison between engineering, business digital operations, loyalty, marketing, and customer support teams</li><li>Communicate technical issues in a clear and actionable manner, helping stakeholders understand operational impacts and timelines</li><li>Document platform behavior, system flows, operational playbooks, and troubleshooting guides</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience</li><li>Strong technical knowledge of relational databases and proficiency with SQL</li><li>Solid understanding of microservices architecture and distributed systems</li><li>Experience with streaming platforms (Kafka)</li><li>Familiarity with API technologies (REST, GraphQL, SOAP) and integration patterns (synchronous, asynchronous, event-driven, batch)</li><li>Hands-on experience with observability &amp; monitoring (Datadog, New Relic, Splunk, Grafana, ELK, etc.)</li><li>Strong analytical and diagnostic skills with the ability to resolve complex system issues</li><li>Excellent communication skills with the ability to collaborate across technical and non-technical teams</li><li>Fluent speaking in English</li></ul>Nice to have<ul><li>Experience in eCommerce, retail, digital loyalty programs, or high-scale customer-facing platforms</li><li>Knowledge of cloud technologies (AWS, Azure) and container orchestration (Kubernetes)</li><li>Understanding of modern CI/CD pipelines and DevOps practices</li><li>Experience with digital identity systems (OAuth, SSO, identity providers, token-based authentication)</li><li>Familiarity with edge platforms (CDN, WAF, caching strategies)</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Platform Engineer – eCommerce & Digital Operations

In this role, you will have the opportunity to be responsible for the sales of products/systems within a designated market, in line with the division strategy. You will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities. The work model for the role is: hybrid (#LI-hybrid) This role is contributing to the Smart Buildings /Distributors Segment in Greece. You will be mainly accountable for:<ul><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy.</li><li>Ensuring efficient marketing activities and communicates value proposition to customers.</li><li>Identifying and driving the development of new market opportunities in the designated market following respective customer targets and initiatives.</li><li>Managing administrative procedures in sales processes and supports cash collection and project management activities, when needed.</li></ul> Our team dynamics You will join a dynamic, talented, and experienced team, where you will be able to thrive. Qualifications for the role:<ul><li>Up to 2 years of experience in Sales is preferred, but we welcome applications from candidates with varying levels of experience</li><li>University Degree in&nbsp;Electrical Engineering&nbsp;will be highly appreciated.</li><li>Strong&nbsp;Computer literacy ( MS Office , SAP , Salesforce )</li><li>Excellent command of&nbsp;English/Greek Language</li><li>Strong Communication&nbsp;and&nbsp;Negotiation skills</li><li>A collaborative approach with proven ability to develop and&nbsp;manage customer relationships</li><li>Ability to travel / Driver’s license (you can expect some travel to customer site)</li></ul>We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (Smart Buildings & Distributors)

We are now looking for another team mate to join us in Athens as Digital Sales Expert.Can you say ‘yes’?Do you treat your colleagues with respect?Do you always have the customer in mind?Do you act with future generations in mind?Do you like to seek out opportunities to grow and develop?Do you have a proven track record of delivering results?What you’ll be doing:• Support and implementation of a commercial excellence toolbox by example for: Customer Insight Management, Market Sizing Models, Customer Journey Development.• Establishment and further development of Commercial Excellence Methodologies to sustainably increase the performance of Marketing and CRM software (Salesforce).• Partner with regional change owners and market teams to align on adoption strategies, goals, best practices and targets, and continuously track the success of our digital solutions.• Monitor and analyze key performance indicators (KPIs), including conversion rates, customer acquisition cost (CAC), and pipeline growth, to inform decision-making and optimize performance.• Plan and Rollout new commercial and digital to local markets to foster adoption.What skills we expect you to have:• Hold a Bachelor’s or Master’s degree in Business Administration, Marketing and experience in Digital roles is a plus.• Strong analytical skills with the competence to conduct data-driven analysis and measure success• 3-5 years of experience in as program/project manager, ability to operate in cross-functional teams• Solid project and program management capabilities, able to manage multiple priorities in a fast-paced environment• A strategic and creative thinker who partners with markets to develop impactful, localized adoption measures, while having a proactive and solution-oriented mindset with a passion for driving change and transformation• Result driven – confident, thrives on hard work and consistent challenge• Fluent in EnglishWe’ll provide:&nbsp;• Competitive salary• Private health insurance• Opportunity to grow in a multinational environment

Digital Sales Expert

Do you want to become part of our health &amp; wellness success story? If yes, then this is the right time to apply for the Sales Advisor position for our Store in Glyfada!Wellness begins with you, start your journey today!&nbsp;The&nbsp;jobSales Advisors are vital to our success! Yes, you will need to be able to carry out regular tasks for the optimal store operation like delivering exceptional customer service, making sales, replenishing shelves and keeping the store clean and tidy, but there's so much more to it than that! Sales Advisors are experts in giving our customers the advice they need to live healthier, happier lives. And you will be ready for whatever question, query or lifestyle goal is thrown your way, as we make sure you complete a specialized “Qualified to Advise” training that is designed in order for you to thrive in your role! The training is challenging, but it will turn you into a health and wellness expert, ready to advise our customers on whatever they need! If you want to go on and specialize in sports, nutrition, beauty or aromatherapy, we can help you to do that too.&nbsp;The personTo be successful, we'd like you to show us that you have:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Passion and enthusiasm for our products, nutritional supplements, natural beauty and healthy living·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compassionate and consultative approach to customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Motivation to study and ability to undertake computer-based study to support the product knowledge required to achieve an accredited qualification·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work well within a team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and interpersonal skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to effectively multi-task·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Positive attitude and achievement drive·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knowledge of the English language, both written and verbal·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; PC skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fulfilled military obligations (where applicable)&nbsp;Considered as an asset:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's Degree in Nutrition &amp; Dietetic Science studies or Pharmacy studies or related field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in sales/customer service&nbsp;We offerWe offer a competitive remuneration &amp; benefits package (bonus scheme, medical plan, etc.), extensive and continuous training, as well as exceptional opportunities to grow and develop both personally and professionally in an exciting and empowering work environment!If you want to join our team, please send us your complete resume!

Sales Advisor (Glyfada)

Do you want to become part of our health &amp; wellness success story? If yes, then this is the right time to apply for the Sales Advisor position (part-time - 6 FTE) for our Store in Elliniko!Wellness begins with you, start your journey today!&nbsp;The&nbsp;jobSales Advisors are vital to our success! Yes, you will need to be able to carry out regular tasks for the optimal store operation like delivering exceptional customer service, making sales, replenishing shelves and keeping the store clean and tidy, but there's so much more to it than that! Sales Advisors are experts in giving our customers the advice they need to live healthier, happier lives. And you will be ready for whatever question, query or lifestyle goal is thrown your way, as we make sure you complete a specialized “Qualified to Advise” training that is designed in order for you to thrive in your role! The training is challenging, but it will turn you into a health and wellness expert, ready to advise our customers on whatever they need! If you want to go on and specialize in sports, nutrition, beauty or aromatherapy, we can help you to do that too.&nbsp;The personTo be successful, we'd like you to show us that you have:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Passion and enthusiasm for our products, nutritional supplements, natural beauty and healthy living·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compassionate and consultative approach to customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Motivation to study and ability to undertake computer-based study to support the product knowledge required to achieve an accredited qualification·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work well within a team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and interpersonal skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to effectively multi-task·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Positive attitude and achievement drive·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knowledge of the English language, both written and verbal·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; PC skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fulfilled military obligations (where applicable)&nbsp;Considered as an asset:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's Degree in Nutrition &amp; Dietetic Science studies or Pharmacy studies or related field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in sales/customer service&nbsp;We offerWe offer a competitive remuneration &amp; benefits package (bonus scheme, medical plan, etc.), extensive and continuous training, as well as exceptional opportunities to grow and develop both personally and professionally in an exciting and empowering work environment!If you want to join our team, please send us your complete resume!

Sales Advisor (Elliniko)

We are seeking an enthusiastic and highly motivated Junior Key Account to join the Sales team of a leading multinational food company. This role is based in Athens and reports directly to the Group Key Account Manager. The main mission will be to support the development of sustainable business for the allocated customers, for all Barilla categories, with a strong orientation for business growth in line with the company’s sales strategy. The Juniot Key Account will be responsible for supporting our portfolio of major key accounts, in cooperation with the Group Key Account Manager and directly managing smaller accounts. Key Accountabilities&nbsp;• &nbsp; &nbsp;Contributing in sales and profit targets by supporting sales team across all customers in alignment with company’s growth plans . • &nbsp; &nbsp;Supporting the annual business plan development, execution and monitoring, in cooperation with Trade Marketing. • &nbsp; &nbsp;Assisting in the preparation of annual agreement negotiations in line with company’s guidelines and objectives. • &nbsp; &nbsp;Participating in the coordination of the Sales Field team in order to develop and monitor in store fundamentals features. • &nbsp; &nbsp;Analysing customer activities data to support decision making and improve effectiveness. &nbsp;Qualifications • &nbsp; &nbsp;University Degree in Business, Economics or Engineering. Master’s degree will be considered as wan asset. • &nbsp; &nbsp;Up to 4 years of experience in the FMCG industry, within Sales/ Trade Marketing Department. Field sales experience would be appreciated. • &nbsp; &nbsp;Advanced knowledge of MS Office • &nbsp; &nbsp;Project management skills, “can do” attitude and strive for excellence, with ability to make sound decisions within established guidelines • &nbsp; &nbsp;Strong negotiation, interpersonal, and communicational skills&nbsp; • &nbsp; &nbsp;Analytical &amp; numerical skills • &nbsp; &nbsp;Fluency in Greek &amp; business English

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