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Autohellas Hertz is seeking for a&nbsp;Sales Executive to join its strong&nbsp;team in Athens!The&nbsp;main responsibilities will be:<ul><li>Successfully creating business from new and existing customer accounts</li><li>Effectively communicating on a daily basis with prospect clients in order to widen clientele basis</li><li>Conducting sales visits, presenting Hertz Portfolio and benefits to prospect and existing clients</li><li>Identifying client needs and suggest appropriate products/services mix</li><li>Preparing offers and negotiating with clients</li><li>Administrating all relevant documents</li><li>Building strong rapport with customers</li><li>Keeping updated with the Car industry for Light Commercial Vehicle &amp; Private Commercial</li><li>Meeting and exceeding sales targets</li><li>Reporting to Commercial Manager</li></ul>Requirements:<ul><li>Preferably holder of a Bachelor degree in Management/Business Administration and/or Marketing and/or Economics</li><li>A minimum of 3 years in Sales and/or Business Development within services-oriented environment with proven track record</li><li>Proficient use of English in written and oral communication</li><li>Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems</li><li>Strong communication &amp; negotiation skills and ability to find and approach decision makers</li><li>Ability to work under tight deadlines</li><li>Dynamic personality and in the same time team player</li></ul>What You’ll Get:💰 Competitive salary &amp; benefits package 🏃‍♀️ On-site gym &amp; Pilates classes at our HQ – your wellness matters! 🍝🍔 In-house restaurant with themed Pasta &amp; Burger days – yes, we take lunch seriously! 🛍️ Access to our exclusive corporate portal with special discounts just for our Group people 🛡️ Private health insurance for peace of mind 📈 Pension plan (depending on role/level) – planning ahead made easier🏓Corporate ping-pong and football tournaments 🚀 A vibrant, fast-paced environment with ongoing learning &amp; growth opportunities✨ If you're an energetic multitasker who thrives in a supportive and organized workspace, we’d love to meet you!📩 Apply now and become part of our journey.

Sales Executive

We’re currently looking for a Customer Management Specialist based in Heraklion, Crete to join our fantastic team!In this key role, you’ll be responsible for managing a portfolio of clients, including one of the largest retail chains in the area. Your daily routine will include visiting existing customers and actively seeking new business opportunities.To succeed, you’ll negotiate contracts, act as the link between our company and the customer, and analyze sales data to plan your visits effectively - daily, monthly, and quarterly.You’ll work toward both quantitative and qualitative targets, ensuring our brands are well represented in stores according to marketing guidelines. You’ll also handle customer inquiries regarding products, pricing, availability, and payment terms.You’ll be responsible for preparing and submitting sales contracts and keeping accurate client records. Additionally, you’ll present quarterly reports and share results for your area of responsibility. Key Accountabilities<ul><li>Visits current and potential clients to develop new cooperation and agreements&nbsp;(accounts in Creta &amp; Rhodes)</li><li>Negotiates and liaises between customer and company</li><li>Analyzes sales data per customer and prepares and executes daily/monthly/quarterly visitation plan to achieve quantitative and qualitative targets</li><li>Promotes and improves our brands instore visibility according to marketing guidelines</li><li>Answers customer questions about credit terms, products, prices, and availability</li><li>Prepares and submits sales contracts and maintains client records</li><li>Presents quarterly reports and results for his/her area of responsibility</li></ul>&nbsp;Candidate&nbsp;Profile<ul><li>Bachelor’s Degree in Economics / Business Administration or any equivalent</li><li>At Least 2 years of experience in Sales preferably within FMCG sector</li><li>Experience working with retail chain clients is a strong advantage.</li><li>Good command of English language</li><li>Good knowledge of MS-Office</li><li>You’re passionate about sales and have excellent communication and negotiation skills.</li><li>You’re customer-focused, results-driven, accountable, and a natural problem solver.</li><li>You thrive in a dynamic environment and can easily adapt to change.</li><li>A valid driver’s license is required.</li><li>Mobility – you’re open for periodical travels across the region</li></ul>

Customer Management Specialist

We are seeking an AML Associate to join our team, supporting audit, compliance, and financial control activities for Financial Institutions. In this role, you will contribute to anti-money laundering (AML) and regulatory compliance assessments, assist in conducting financial and operational reviews, and support the evaluation of internal controls and risk management frameworks. You will work closely with clients and internal teams to identify compliance risks, ensure adherence to applicable regulations and policies, and contribute to the delivery of high-quality advisory and assurance services within a dynamic and international environment. The key responsibilities of this role will include:<ul><li>Participating in a broad range of consulting, advisory and special audit engagements in relation to theregulatory and compliance framework (i.e. AML/KYC, International Sanctions, MiFID, Trade Finance, Correspondent Banking etc. )</li><li>Focus on regulatory compliance reviews, regulatory readiness assessments and health checks, as well as internal controls systems assessment in relation to the aforementioned areas</li><li>Executing, and completing Compliance / AML related engagements</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers (high profile financial institutions and financial services sector companies)</li><li>Delivering excellent client services within strict deadlines</li><li>Working collaboratively with other lines of service and practice areas</li><li>Maintain highest standards of business ethics</li><li>Ensuring work is accurate and completed in a professional manner</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>A 2- 4 year professional experience in relevant AML compliance positions, preferably in the banking sector or in an audit/consulting firm. Previous experience in a compliance unit of a financial institution will be considered as a plus.</li><li>Desire and will to evolve as a compliance expert / consultant in a wide spectrum of Financial Services (banking, insurance, investment funds) regulatory and compliance frameworks (i.e. MiFID, Market Abuse, Conflicts of Interest, EBA – ESMA regulations, corporate governance, regulatory audits etc. )</li><li>A Bachelor's degree in Economics, Legal, Finance, Auditing, Risk Management or related fields. A Compliance / AML related professional certification is a plus</li><li>A financial services candidate profile with high level of understanding of compliance fields, dedicated to reach a top advisor role in the financial industry.</li><li>Ability to manage multiple client engagements (including team management) and competing priorities in a rapidly growing, fast-paced, interactive, results-based team environment</li><li>Ability to work both independently and as part of a team</li><li>Excellent command of the Greek and English language, both written and verbal</li><li>Advanced skills in MS Office</li><li>Strong organizational skills and ability to manage multiple tasks and prioritize</li><li>Ability to handle information and sensitive matters professionally and confidentially</li><li>Ability to develop and deliver high quality services and solutions</li><li>Military Obligations completed, if applicable</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li></ul>

AML Associate in Financial Services

Golden A/S (Συστήματα Ισχύος Α.Τ.Ε.Ε.), a marine automation company is currently seeking to recruit an PLC / SCADA Automation Programmer with strong automation programming background with keen sense of punctuality, presentation and details. The Engineer will be joining our Programming team and manage all the process from initial design to programming and commissioning of various electrical / automation projects including but not limited to: Electrical Switchboards, PLC Systems, Power management Systems, Power Plants, in the Greek area as well as abroad.Essential duties and responsibilities<ul><li>Meeting short-term / long-term sales and revenue goals following team’s KPIs</li><li>Partner with the sales team to maintain and generate leads</li><li>Establishing and maintaining strong customer relationships through excellent service</li><li>Preparing sales budgets and offers, with other departments, ensuring technical and financial accuracy</li><li>Contributing to the identification and development of new market opportunities in collaboration with the Sales team</li><li>Monitoring customer and market trends to develop marketing activities</li></ul>Required qualifications and skills<ul><li>University Degree in Electrical Engineering or Automation.</li><li>More than 2 years of experience in Sales. Knowledge marine / yachting market will be considered a plus.</li><li>Excellent command of Greek &amp; English language.</li><li>Excellent use of O365 and remote tools.</li><li>Ownership &amp; Professionalism.</li><li>A collaborative, solutions-oriented approach.</li><li>Strong verbal, written, and interpersonal skills.</li><li>Strong communication and negotiation skills.</li></ul>

SALES ENGINEER

Intellectica is recruiting a&nbsp;Project Manager&nbsp;on behalf of its client, a long‑established engineering company that provides integrated processing, cooling and packaging solutions for the food &amp; beverage industry in Greece and the wider region, supported by more than six decades of experience in delivering complete production lines, advanced equipment and after‑sales service. As part of a broader industrial group active in food technology and engineering solutions, the company represents leading international manufacturers and executes turnkey projects across Greece and Southeastern Europe. The Project Manager will report to the head of the Production function and work closely with the Sales, Engineering, Service, Procurement, Operations and Finance teams, taking full ownership of production line projects and frequently traveling to client sites in Greece and Cyprus.Key activities and responsibilities of this role include:<ul><li>Leading the full lifecycle of production line projects for food &amp; beverage clients, ensuring delivery within scope, timeline and budget</li><li>Translating project requirements into structured plans with clear milestones and deliverables, while coordinating day‑to‑day progress across clients, engineering teams, suppliers and internal stakeholders</li><li>Monitoring timelines, identifying risks early, implementing corrective actions and preparing concise status updates to maintain transparent communication</li><li>Reviewing equipment specifications to verify technical compliance and alignment with project needs</li><li>Overseeing installation, testing and commissioning activities at client sites in Greece and Cyprus, ensuring smooth transition from installation to operational use</li><li>Participating in Factory Acceptance Tests (FAT) with international suppliers when required</li><li>Serving as the central point of contact for all project‑related communication</li><li>Managing suppliers to ensure accurate technical delivery, timely shipments and adequate on‑site support</li><li>Facilitating effective collaboration with Sales, Engineering, Service, Procurement and Operations</li><li>Preparing technical documentation, providing clarifications and supporting cost estimations when needed</li><li>Maintaining accurate project records and updates within ERP/CRM systems</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Engineering,&nbsp;Mechanical or Chemical Engineering preferred</li><li>Certification in Agile Project Management (e.g., PMI-PMP, IPMA) is highly desirable</li><li>Minimum&nbsp;3 years of experience in project management&nbsp;within industrial, engineering or technical environments</li><li>Experience with industrial machinery, production equipment or food &amp; beverage processing/packaging lines is strongly advantageous</li><li>Solid understanding of technical specifications, equipment compliance and installation/commissioning processes</li><li>Proven ability to coordinate multiple stakeholders and manage complex projects with significant onsite presence</li><li>Fluency in Greek and proficiency in English, both written and spoken</li><li>Willingness to travel frequently across Greece and Cyprus (approx. 50% of the time)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and cross‑functional coordination</li><li>Solid planning, prioritization and organizational discipline</li><li>Analytical mindset and problem‑solving orientation</li><li>Attention to detail and technical accuracy</li><li>Accountability, ownership and reliability</li><li>Team collaboration and customer‑focused approach</li></ul>

Proect Manager

Are you a strategic closer with a passion for building lasting partnerships? We are looking for a dynamic Sales Representative to drive growth, strengthen our brand presence, and deliver exceptional value to our customers. Based in our Head Offices in Athens, in this role, you won't just be selling products—you’ll be a consultant and a market expert, bridging the gap between customer needs and our innovative building solutions.&nbsp;What You’ll Do Drive Strategic Sales &amp; Growth<ul><li>Own Your Portfolio: Manage and grow a dedicated customer base through regular visits, value-driven proposals, and strategic prospecting.</li><li>Forecast &amp; Execute: Work closely with leadership to deliver accurate sales forecasts and execute action plans that optimize your territory's potential.</li><li>Negotiate with Impact: Handle quotes, tenders, and complex negotiations (volumes, pricing, and services) while staying firmly within competition law frameworks.</li><li>Market Intelligence: Act as our eyes and ears on the ground, gathering insights on market trends, competitor activity, and new product opportunities.</li></ul>Deliver an Exceptional Customer Experience<ul><li>Consultative Selling: Perform cost-benefit analyses to ensure our solutions truly meet customer demands and financial goals.</li><li>End-to-End Coordination: Partner with Logistics to ensure seamless delivery (trucks/ships) and collaborate with Technical Support to resolve issues swiftly.</li><li>Brand Stewardship: Strengthen our brand image through professional, high-touch interactions and proactive problem-solving.</li></ul>Ensure Operational Excellence<ul><li>Financial Integrity: Assess customer creditworthiness, negotiate payment terms with our Credit department, and manage receivables to maintain zero bad-debt status.</li><li>Data Accuracy: Maintain meticulous records in our CRM, ensuring all sales conditions and GDPR requirements are met for billing and compliance.</li><li>Reporting: Present territory performance and market share updates in departmental meetings, providing actionable feedback to the management team.</li></ul>Who You Are<ul><li>Educated &amp; Experienced: You hold a Bachelor’s degree in Engineering, Business Administration, or a related field, backed by a minimum 3 years of successful track-record in Sales &amp; Marketing.</li><li>A Natural Communicator: You possess excellent interpersonal skills, confident body language, and the ability to present complex ideas clearly.</li><li>A Strategic Thinker: You can plan, prioritize, and make quick decisions in a fast-paced environment without losing your composure.</li><li>Results-Oriented: You are driven by targets but grounded in accountability and conflict-resolution skills.</li><li>Tech-Savvy: You have a solid grasp of IT systems—experience with ERP and CRM is a major plus.</li><li>Mobile: You are ready to travel to meet your clients.</li><li>Linguistic Skills: You are fluent in English and comfortable working in a multinational business environment.</li></ul>Why Join Us? We offer a fast-paced, collaborative environment where your initiative is rewarded and your professional growth is a priority. If you are ready to take the next step in your sales career within a leading international group, we want to hear from you.

Sales Representative

At Vestas, we #PowerTheSolution – Can you?&nbsp;Region MED &gt; SBU MED Service &gt; Kozani&nbsp;In the Service department, our focus is to provide our clients with high quality and best possible production of their wind power plants. With our long standing excellent track record and service experience globally, we work to ensure that we manage our clients' plants effectively to get the most out of each turbines while upholding to our commitment to safety standards.&nbsp;Responsibilities&nbsp;<ul><li>Work to the highest safety and environmental standards whilst ensuring that service targets are met</li><li>Carry out periodic service inspections in accordance with Vestas' specifications alongside both electrical, mechanical, and hydraulics component replacement and troubleshooting</li><li>Ensure a smooth operation of our turbines and use of our systems within condition monitoring and remote control</li><li>Maintain an efficient service vehicle and well-stocked warehouse by ordering materials, tools, and spare parts when needed</li><li>Assemble components and main components according to current rules or work instructions, if necessary, making use of internal or external cranes</li><li>Motivated contact with customers regarding completed and upcoming service and repairs</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Obtained technical education in Electric Engineering, Automation or Mechanical Engineering</li><li>Relevant experience in electromechanical maintenance would be an asset, preferably in wind industry.</li><li>Driving license.</li></ul>&nbsp;Competencies&nbsp;<ul><li>Able to read and write English</li><li>A significant understanding of and commitment to the highest standard of health and safety in the work environment</li><li>Ability to climb a wind turbine and perform tough physical work in heights as well as in various weather conditions</li><li>Open to travel to other sites when required</li><li>Enjoy working in teams and communicating with numerous stakeholders; you will work closely with others in the field but also connect with the wider business</li><li>Solutions-oriented and well organized in your work</li></ul>

Service Technician - Kozani

Autohellas is seeking for a Leasing Administrator to join its strong team!Core Responsibilities<ul><li>Effectively communicate with staff in other departments and with external contacts.</li><li>Performing administrative tasks quickly and accurately including:</li></ul><ol><li>Completing and sending contracts &amp; annexes</li><li>Coordinating cars’ deliveries and orders</li><li>Communication with Dealers daily</li><li>Management of buyback agreements</li><li>Issuance of green cards</li></ol><ul><li>Organizing and storing paperwork, documents and computer-based information.</li></ul>Requirements<ul><li>Holder of a Bachelor’s degree</li><li>Minimum 3 years of experience in a commercial environment and administrative role</li><li>Excellent written and verbal communication in Greek and English</li><li>Proficiency in Microsoft Office</li><li>Customer service oriented</li><li>Good time management and organizational skills</li><li>Ability to work in a fast-paced environment with a variety of tasks</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Leasing Administrator

We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, are looking for a motivated CVM Product Manager to join our B2B CRM team and support the design and execution of customer value management initiatives.You have a challenging mission to:&nbsp;Design and optimize data-driven CRM/CVM campaigns that enhance SME customer lifecycle value, drive growth and retention, and translate customer insights into measurable business impact.What will you do:<ul><li>Design, develop, and execute end-to-end CRM/CVM campaigns aligned with business objectives, including audience selection, offer setup, channel selection, and scheduling.</li><li>Develop Business customer segmentation and target strategies based on customer behavior, industry, and commercial opportunities.</li><li>Support SME customer lifecycle activities including acquisition, retention, upsell, cross-sell, churn prevention, and revenue growth initiatives. &nbsp;</li><li>Continuously optimize campaigns and customer segmentation strategies based on business results and customer behavior insights.</li><li>Analyze large customer datasets using IBM SPSS Modeler or other analytical/data mining tools to identify insights and optimization opportunities.</li><li>Monitor campaign performance, track KPIs, and prepare regular and ad hoc reports.</li><li>Collaborate closely with Product, Analytics, Sales, Finance, and IT teams to ensure smooth campaign implementation and alignment with business goals.</li><li>Stay up to date with industry trends, CRM best practices, and developments in telecommunications and customer analytics.</li></ul>&nbsp;It would be nice if you have:<ul><li>3–5 years of experience in CRM/CVM, Analytics, Marketing, Finance, or a related field.</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, Business, or a related discipline.</li><li>Strong analytical, business understanding, reporting, and communication skills.</li><li>Experience in data analysis or data mining tools (IBM SPSS Modeler knowledge is a plus).</li><li>Ability to analyze large datasets and translate customer insights into actionable business recommendations.</li><li>Knowledge of B2B/SME customer lifecycle management and commercial campaigns.</li><li>Ability to identify growth opportunities and support revenue-generating initiatives within the SME segment.</li><li>Experience in customer segmentation and value management strategies is considered a plus.</li><li>Results-oriented mindset and ability to work in a fast-paced environment.</li><li>Very good command of the English language.</li><li>Collaborative team player.</li></ul><ul><li>Experience in telecommunications and familiarity with SQL or CRM/campaign management tools are highly appreciated</li></ul>&nbsp;What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

CVM Product Manager

Η MACOhair, μία δυναμικά αναπτυσσόμενη εταιρεία που ειδικεύεται σε προϊόντα και υπηρεσίες μαλλιών, αναζητά Υπεύθυνο Συμμόρφωσης &amp; Διαχείρισης Πελατών για να ενισχύσει την ομάδα της. Αν έχεις εμπειρία στη διαχείριση νομικών ζητημάτων, την εξυπηρέτηση πελατών και τη συμμόρφωση με εταιρικά πρότυπα, αυτή η θέση είναι για σένα.Αρμοδιότητες:<ul><li>Διαχείριση παραπόνων πελατών, αξιολόγηση και επίλυση θεμάτων με στόχο την καλύτερη εμπειρία εξυπηρέτησης</li><li>Επίβλεψη της συμμόρφωσης με νομικές και εταιρικές πολιτικές σχετικά με πελάτες, προμηθευτές και προσωπικό</li><li>Συνεργασία με προμηθευτές και διαχείριση πιθανών θεμάτων</li><li>Παρακολούθηση της συμμόρφωσης του προσωπικού με τις διαδικασίες και τα πρότυπα της εταιρείας</li><li>Ανάπτυξη πολιτικών για την εταιρική διακυβέρνηση, τις σχέσεις με πελάτες και προμηθευτές</li><li>Συνεργασία με εξωτερικούς νομικούς συμβούλους για επίλυση νομικών ζητημάτων</li></ul>Τι ζητάμε<ul><li>Προϋπηρεσία 2+ ετών σε θέση σχετική με compliance, νομικά θέματα ή εξυπηρέτηση πελατών</li><li>Ικανότητα διαχείρισης συγκρούσεων και επίλυσης διαφορών</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες και διαχείριση κρίσεων</li><li>Οργανωτικότητα και προσοχή στη λεπτομέρεια</li><li>Γνώση βασικών νομικών πλαισίων που σχετίζονται με καταναλωτές και εργαζομένους</li><li>Άριστη γνώση ελληνικών και αγγλικών</li><li>Δυνατότητα εργασίας εξ αποστάσεως με υπευθυνότητα και αυτονομία</li></ul>Προσφέρουμε:<ul><li>Μισθός από 900 έως 1.200 ευρώ καθαρά με δυνατότητα bonus απόδοσης</li><li>Ευέλικτο ωράριο εργασίας</li><li>Δυνατότητα εξέλιξης σε μια ταχέως αναπτυσσόμενη εταιρεία</li><li>Φιλικό και επαγγελματικό περιβάλλον</li><li>Ευκαιρίες εκπαίδευσης και ανάπτυξης δεξιοτήτων</li></ul>

Compliance & Customer Relations Manager (Remote)

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;French-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in French and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

French-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Italian-English Customer Success Account Manager &nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in Italian and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Italian-English Customer Success Account Manager

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>Throughout our 98 years of operation in Greece and with approximately 800 retail stations operating under the Shell trademark, we at&nbsp;CORAL, member of the Motor Oil Group are a proven pioneer and leader in the Greek market. We are active in the distribution and marketing of a wide range of oil products through our retail network and cover industrial and commercial sectors, marine and chemicals and e-mobility. We constantly enhance our services to meet the ever-changing needs of the market and be the customer's first choice&nbsp;with our human face and respect for the environment.&nbsp;The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire for our sales network of company own stores (Shell stations) an&nbsp;Account Manager&nbsp;to be part of a very dynamic team in Thessaloniki&nbsp;and assist on the delivery of our sales plans for the specified portfolio of stations.&nbsp;<h2>During your day you will:</h2><ul><li>nsure consistent application of commercial agreements and full delivery of the customer value proposition across allocated stations</li><li>Coache the Retailers, support recruitment and the site allocation processes and maintain a strong succession pipeline within the area of their responsibility</li><li>Ensure Retailers train and develop their staff, emphasizing on customer service excellence and proper execution of operational standards</li><li>Align on annual sales/expense plans with the Retailers, tracks results, and supports action plans to close performance gaps</li><li>Build a strong safety culture, enforce&nbsp;all related procedures and ensures achievement of agreed HSE targets and compliance standards</li><li>Conduct structured visits covering fuels and NFR, including fuel stock, cash, fiscal records, product availability, planogram adherence, FIFO, promotions and expired-product controls</li><li>Represent the company in inspections (e.g., tax, commerce, regulatory bodies), perform inventory audits, and prepare reporting for the Marketing department</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering, Business, Economics or a related discipline</li><li>Master Degree will be considered a plus</li><li>At least 3 years of experience in sales as an Account Manager or other similar role</li><li>Strong communication and negotiation skills</li><li>Excellent organizational and time management abilities</li><li>Excellent command of the Greek and English language (oral and written)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Proficient use of MS Office tools</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What give us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

RBA Account Manager (Thessaloniki)

We are looking for a highly experienced&nbsp;SAP Principal Architect&nbsp;to lead the design and evolution of SAP solutions within&nbsp;Vodafone Greece. This role will focus on aligning SAP architecture with telecom business processes such as order-to-cash, billing, customer management, and service delivery, while supporting large-scale digital transformation initiatives.&nbsp;You will&nbsp;operate&nbsp;across multiple teams, influencing system design, improving engineering practices, and ensuring our platforms can evolve with growing business needs. This is a hands-on leadership role that balances high-level architectural thinking with pragmatic execution.&nbsp;More specifically you will:&nbsp;<ul><li>Define and drive the SAP architecture strategy aligned with&nbsp;Vodafone’s&nbsp;business goals&nbsp;&nbsp;</li><li>Lead system design discussions and drive best practices&nbsp;across SAP platforms&nbsp;</li><li>Ensure seamless integration between SAP and telecom systems (e.g., CRM, billing, mediation, network systems)&nbsp;&nbsp;</li><li>Provide architectural governance, standards, and best practices across all SAP initiatives&nbsp;&nbsp;</li><li>Support transformation programs including S/4HANA migration and system modernization&nbsp;&nbsp;</li><li>Collaborate with business stakeholders to translate telecom requirements into scalable SAP solutions&nbsp;&nbsp;</li><li>Lead integration strategies using APIs, middleware, and cloud platforms&nbsp;&nbsp;</li><li>Mentor technical and functional teams, ensuring high-quality delivery&nbsp;&nbsp;</li><li>Ensure compliance with data governance, security, and regulatory requirements relevant to telecom</li><li>Communicate with project teams throughout all project stages&nbsp;</li></ul>Who you are<ul><li>Computer Science or Engineering background&nbsp;</li><li>8+ years of SAP experience, including 3–5 years in a senior architecture role&nbsp;</li><li>Strong experience with SAP ECC, SAP S/4HANA and enterprise architecture&nbsp;&nbsp;</li><li>Proven experience in telecom environments (operators, service providers, or vendors)&nbsp;&nbsp;</li><li>Deep understanding of telecom business processes (billing, charging, subscriptions, customer lifecycle)&nbsp;&nbsp;</li><li>Experience integrating SAP with telecom platforms (e.g., BSS/OSS systems)&nbsp;&nbsp;</li><li>Strong knowledge of SAP modules such as FICO, SD, MM, and their telecom applications&nbsp;&nbsp;</li><li>Experience with integration technologies (middleware, APIs, cloud services)&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills&nbsp;</li><li>Working experience in agile environments/teams will be highly appreciated&nbsp;</li><li>Clear and effective communication skills in English (written and verbal)&nbsp;</li><li>Self-motivated and self-managing with strong interpersonal skills&nbsp;&nbsp;</li><li>Fulfilled military services (for male candidates)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp;&nbsp;remuneration&nbsp;package&nbsp;&nbsp;</li><li>Private Health &amp; Medical Insurance&nbsp;&nbsp;&nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the&nbsp;option&nbsp;to work up to 20 days from abroad&nbsp;&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp;orientation&nbsp;or length of service&nbsp;&nbsp;&nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;&nbsp;</li><li>Needless to say, we&nbsp;cater for your communication wherever you are&nbsp;&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant,&nbsp;gym&nbsp;and parking&nbsp;&nbsp;</li><li>Special employee offers and discounts</li></ul>

SAP Principal Architect

To meet our current corporate needs, we would like to bring to our team a &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Technology Delivery Manager&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;As our new Technology Delivery Manager, will be in charge of several important tasks, like: <ul><li>You will plan &amp; manage new technical project implementations for our customers worldwide, in an effective and efficient manner. As a successful Technology Delivery Manager- PM, you will need to be pro-active, and you will coordinate internal and external stakeholder, in order to ensure that the project deliverables are on time, within budget and always at the required level of quality</li><li>You will be in charge of the planning and management of the Demand/Change Management process, ranging from receiving the new project requirements to the technical proposal formulation and submission. You will be the key person to mobilize and orchestrate our internal resources from various departments, working together with the customer’s project team.</li><li>Produce project reports, for the customer and the top management, producing the relevant KPIs and metrics for the projects that you are responsible for, is an important part of the job.</li></ul>Job requirementsYou will be a successful candidate, if you can identify yourself with the following criteria: <ul><li>You have already acquired about 3 years of proven professional experience in managing technical projects.</li><li>You have earned your University or College Degree in Computer Science, Software Engineering or relevant technology-related field.</li><li>Additional studies in Project Management and PMP or related certifications will definitely be considered an asset.</li><li>Good knowledge of Project Management Tools and methodologies, as well as a strong familiarity with software development life cycle</li><li>You are distinguished for your excellent written and oral communication skills both in English and Greek, as well as for your presentation skills.You are characterized for your hands-on mentality, your goal-oriented predisposition, and your attention to detail.</li><li>The position involves frequent travelling to the countries where our customers operate, so you are in a position to travel.</li><li>Above all, we work as a team. As you have to cooperate with various colleagues from different teams within our Company, you indeed have to be an excellent team player, with a professional attitude and a positive predisposition.</li></ul>INTRALOT’s vision is to attract the most talented people in our industry and to support and develop them not only to fulfill their role description but also to go beyond expectations! About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Thus, we provide:💸 A competitive compensation package combined with additional benefits. 💻 Hybrid working model. 🏥 Private Insurance for you and your family. 🏢 Modern facilities, parking inside, enticing restaurant and corporate bus. 📚 An extensive training program upon induction and throughout employment. 🚀 Exceptional opportunities to learn and develop in a multinational environment. 🌎 Prospects for professional growth both locally and globally.So, if you are eager to join a truly cutting-edge technology company, submit your resume!

Technology Delivery Manager (Hybrid)

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "&nbsp;IP Network &amp; Security Engineer” to be part of our “IP Network &amp; Security Operations team”You have a challenging mission for:&nbsp;Managing network changes and upgrades, troubleshooting and resolving faults, coordinating with vendors, and ensuring seamless service for customers.What will you do:&nbsp;<ul><li>Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.</li><li>Participate in audits, Proof of Concept (PoC) trials, and testing procedures.</li><li>Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.</li><li>Analyze and escalate customer complaints where necessary.</li><li>Develop and maintain documentation for operational and maintenance processes.</li><li>Coordinate with vendors to resolve trouble reports within agreed SLAs.</li><li>Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.</li></ul>It would be great if you have:&nbsp;<ul><li>Bachelor’s degree in computer science, Information Technology, Telecommunications or a related field</li><li>3+ years of experience in a similar role, preferably in the telecommunications sector.</li><li>Relevant certifications (e.g., CCNA, CCNP, JNCIS, or equivalent) are highly valued.</li><li>Experience in Linux, scripting languages, Python and Ansible</li><li>Experience in AAA (Radius), DHCP and relevant well-known software (Kea/ISC DHCP, FreeRadius, Radiator, etc).</li><li>Experience in Fortinet firewalls. Cisco ACI.</li><li>To be able to act as a team player, to work collaboratively, providing technical support.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

IP Network & Security Operations Engineer

Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are currently seeking individuals who possess strong knowledge and experience in database administration, cloud services, and automation to strengthen our Database Administration team!Product Development at Betsson GroupOur Product Development organization operates on a global scale, with cross-functional teams spanning 6 Tech Hubs located in Malta, Budapest, Stockholm, Tallinn, Kyiv, and Athens. Our Product Development is comprised of nearly 600 dedicated professionals and is led by our CTO-CPO. Our talented Area Teams collaborate across geographical boundaries to drive innovation and deliver exceptional technology solutions.&nbsp;A taster of what you will be involved with<ul><li>Working with cutting edge technology enabling our Cloud Journey</li><li>The Database team is responsible for building and managing Database hosting capabilities using Infrastructure as Code for all our platform needs. Databases capabilities span from on-prem servers to cloud servers and DBaaS.</li><li>Building our Database Infrastructure Platforms with our developers and providing guidance and tooling to handle distributed systems.</li><li>Continuously improve, tune and optimise our Database platforms capabilities based on business needs. Analyse, diagnose and solve issues of efficiency performance and scale collaborating cross functional with colleagues from different teams</li></ul>&nbsp;You’re good at<ul><li>Proficiency in setting up and administering AWS database services, including SQL and NoSQL databases, both as DBaaS and Elastic Compute models.</li><li>Strong expertise in managing PostgreSQL and Microsoft SQL Server databases, including administration, optimization, and high availability configurations.</li><li>Hands-on experience with Infrastructure as Code using tools like Terraform, with a solid understanding of terraform modules and workflows.</li><li>Configuration management expertise using Ansible or Terraform for cloud infrastructure.</li><li>Familiarity with cloud providers, with a preference for AWS, and deep knowledge of cloud provider services such as Aurora, DynamoDB and RDS.</li><li>Proven experience in building scalable and distributed database infrastructure.</li><li>Skill in version control to manage code changes effectively.</li><li>Familiarity with open-source monitoring tools like Prometheus and Grafana.</li><li>Proficiency in scripting languages such as Python, Bash, Powershell, or similar.</li><li>Experience in using and managing Linux distributions.</li><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions promptly.</li><li>Knowledge of best practices in IT operations, including ITIL (IT Infrastructure Library) and DevOps principles.</li><li>Adaptability to changing technologies and the ability to thrive in a fast-paced and dynamic work environment.</li><li>DB design and manage efficient database schemas, optimize performance, and secure data through user authentication, access control, and encryption.</li><li>Support and implement the backup, recovery, and high availability strategies are crucial for data protection, with configurations for failover and replication.</li><li>DBAs monitor and fine-tune database performance, apply patches and updates, and automate routine tasks through scripting.</li><li>Capacity planning and disaster recovery planning ensure scalability and business continuity.</li></ul>&nbsp;Who We AreBetsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!&nbsp;&nbsp;

Platform Database Engineer – Infra

Intellectica is recruiting a detail-oriented&nbsp;Accountant&nbsp;on behalf of its client, a fast-growing and well-structured group of companies operating in the logistics and courier services sector. With a strong presence in the Greek market and a reputation for reliability and operational excellence, the group continues to expand its footprint through innovation and customer-centric services. Based in Athens, Greece, the successful candidate will report to the Managing Director and work closely with the external accounting office, supporting the financial operations of multiple entities within the group. This role offers exposure to group-level accounting processes and payroll systems, along with clear opportunities for professional development and future growth in financial management.&nbsp;Key activities and responsibilities of this role include:<ul><li>Managing the onboarding and offboarding process by submitting new hires and terminations to ERGANI</li><li>Coordinating with the external accounting office on accounting treatments, compliance issues, and monthly closings</li><li>Recording and maintaining income and expense entries for multiple group entities using SoftOne</li><li>Handling and organising all payroll-related data required for processing via Pylon (Epsilon Net)</li><li>Ensuring consistency between accounting records and MyData submissions, flagging discrepancies where needed</li><li>Preparing concise internal reports to support management decision-making</li><li>Supporting basic payment processes as part of daily financial operations</li><li>Any other task that may be required from time-to-time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Accounting, Finance, or a related field</li><li>At least 2 years of experience in a similar position, showcasing practical knowledge and proficiency in accounting principles, payroll execution, and tax regulations</li><li>Familiarity with ERP Softwares (Softone/Epsilon Net) is highly valued</li><li>Advanced Microsoft Office Suite skills, particularly in Excel</li><li>Fluency in both Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional organizational and prioritization skills with a keen eye on detail</li><li>Excellent analytical and problem-solving skills</li><li>Strong communication and interpersonal skills</li><li>Ability to work efficiently within set timetables, managing tasks effectively to meet deadlines</li><li>A proactive approach to problem-solving, demonstrating the ability to take responsibility and address challenges effectively</li></ul>

Accountant

As a Digital Experience Lead, you will contribute to commercial performance by using sales, customer and market insights to optimise the customer and employee experience in store and across digital touchpoints. You will ensure relevance and impact throughout the customer journey, enabling continuous improvements that strengthen experience outcomes and business performance within your Sales Market through close cross‑functional collaboration. In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Translate QCP into a daily digital execution and site activity plan across customer groups, including content publishing (e.g. start page, navigation).</li><li>Optimize overall digital performance in line with QCP and Global guidelines.</li><li>Secure full‑funnel optimization of the holistic digital customer experience on .com and app.</li><li>Plan and drive analysis of sales performance, web analytics, user behavior and A/B testing to generate hypotheses and identify actions that improve digital sales, profitability, brand perception and customer lifetime value.</li><li>Review test results and conclusions, and share learnings with Sales Market teams and Global functions to continuously optimize the digital experience and customer journey, and to inform the Global development roadmap.</li><li>Continually monitor and optimize delivery, payment and return options, including fees, to drive overall digital profit growth.</li><li>Drive implementation of post‑purchase strategies, new capabilities and roll‑outs in the Sales Market.</li><li>Manage interaction with Customer Support, ensuring alignment and smooth execution.</li><li>Raise and follow up incidents with Global teams and Business Tech.</li><li>Plan digital execution together with the Commercial Manager and Commercial Lead.</li><li>Guide and support E‑commerce Leads based on the executional plan.</li><li>Leverage the Commercial Business Analyst for insights, analysis and testing to support decision‑making.</li></ul>WHO YOU’LL WORK WITHAs a Digital Experience Lead, you will work closely with Commercial, E‑commerce, Marketing, Customer Support and&nbsp; Tech teams within the Sales Market. You will collaborate daily with the Commercial Manager, Commercial Lead, E‑commerce Leads and Commercial Business Analyst, ensuring that insights, priorities and execution are aligned. You will also work in close partnership with Global functions, contributing local insights and supporting continuous improvement and development initiatives.WHO YOU AREWe are looking for people with…<ul><li>3–4+ years’ experience in eCommerce, preferably in fashion</li><li>Experience within ecommerce with understanding of the total digital ecosystem and its synergies</li><li>Experience leading cross-functional collaboration and influencing without formal authority</li><li>Deep understanding of digital channel and commercial implications</li><li>Leadership capabilities including effective communication skills, the ability to influence, and the drive to see through opportunities</li><li>Excellent communication skills, fluent in English</li></ul>And people who are…<ul><li>Customer‑centric and commercially driven.</li><li>Strong in analysis, planning and communication.</li><li>Proactive, responsible and comfortable taking ownership.</li><li>Motivated by continuous improvement, learning and development.</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>JOIN US​Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.This is a full-time role based on a local contract in Athens, Greece. The Digital Experience Lead reports to Commercial Manager.

Digital Experience Lead

As an Online Commercial Support Agent, you will provide 1st level support to the customers for online products, focusing in excellent customer service in all inbound &amp; outbound player requests.&nbsp;Your day to day will include:<ul><li>Providing excellent customer support to online players for issues regarding online services and products, addressing their requests in response to inbound calls and emails and according to processes.</li><li>Assisting in problem resolution and preparing real life use cases for future reference.</li><li>Escalating complex cases received from online players to the internal stakeholders for further investigation and following up their resolution.</li><li>Collecting input from the online players’ communication to enrich the common knowledge base with identified best resolution practices.</li><li>Adhering to OPAP processes and standards regarding responsible gaming and player protection.</li><li>Resolving any complaints raised by customers in a polite and friendly manner turning their complaint into feedback.</li><li>Liaising on the spot with KYC CS Agents to resolve and issues related with KYC queries during the live contact.</li><li>Escalating to the CS Administration any indication of widespread incident based on customer communication (i.e. report by customers that they cannot login).</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor's degree in any business-related discipline</li><li>Hands on experience in a similar role within a customer support team</li><li>Solid customer service skills with willingness to go the extra mile in order to deliver to the customer</li><li>Strong interpersonal and communication skills</li><li>Good knowledge of MS Office</li><li>Excellent command of English &amp; Greek</li><li>Familiarity with the gaming industry will be considered an asset</li></ul>&nbsp;&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

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