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OnSite

Guest Assistance: Welcome guests and assist with luggage during check-in and check-out.&nbsp;Transport: Safely escort guests and their belongings to rooms or vehicles as needed.&nbsp;Information: Provide guests with basic hotel information, directions, and local area tips.&nbsp;Lobby Support: Keep the lobby and entrance area tidy and assist with opening doors or calling taxis.&nbsp;Coordination: Communicate guest requests to Front Office and other departments promptly.&nbsp;Qualifications &amp; Experience&nbsp;Previous experience in a similar role, preferably in a hotel, resort, or golf club environment.&nbsp;Good command of English (verbal); additional languages are a plus.&nbsp;Valid European or international driving license (required).&nbsp;Basic mechanical awareness is a plus.&nbsp;Friendly, professional demeanor with a service-oriented attitude.&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Bellboy

Αναζητούμε δυναμικά και φιλόξενα άτομα για να ενισχύσουν την ομάδα της Υποδοχής και των Δημοσίων Σχέσεων στις ακόλουθες θέσεις:Υποδοχή🔹&nbsp;Front Office Manager🔹&nbsp;Receptionist🔹&nbsp;Night AuditorGuest Relations🔹&nbsp;Guest Relations AgentΑπαραίτητα προσόντα:✔️ Εξαιρετικές επικοινωνιακές δεξιότητες✔️ Ικανότητα διαχείρισης πολλαπλών εργασιών &amp; προτεραιοτήτων✔️ Άριστη γνώση ελληνικών &amp; αγγλικών (η γνώση επιπλέον γλωσσών θα εκτιμηθεί)✔️ Ικανότητα επίλυσης προβλημάτων &amp; διαχείρισης παραπόνων✔️ Ομαδικό πνεύμα &amp; επαγγελματική παρουσία✔️ Εμπειρία σε ξενοδοχειακά προγράμματα (θα εκτιμηθεί)✔️ Προϋπηρεσία σε αντίστοιχη θέση (θα εκτιμηθεί)Αν έχετε πάθος για τη φιλοξενία και αγαπάτε την εξυπηρέτηση πελατών, θα χαρούμε να σας γνωρίσουμε!____________________________________We are looking for dynamic and welcoming individuals to strengthen our Front Office and Guest Relations team in the following positions:Reception🔹&nbsp;Front Office Manager🔹&nbsp;Receptionist🔹&nbsp;Night AuditorGuest Relations🔹&nbsp;Guest Relations AgentRequired Qualifications:✔️ Excellent communication skills✔️ Ability to multitask and prioritize duties✔️ Fluency in Greek &amp; English (knowledge of additional languages will be a plus)✔️ Strong problem-solving skills &amp; complaint management abilities✔️ Team spirit &amp; professional appearance✔️ Experience with hotel management software (preferred)✔️ Previous experience in a similar role (preferred)If you have a passion for hospitality and exceptional customer service skills, we would love to meet you! ✨

Υποδοχή / Reception - Δημόσιες Σχέσεις / Guest Relations

As a Guest Relations Agent at&nbsp;Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.</li><li>Guest Engagement:&nbsp;Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.</li><li>Problem Resolution:&nbsp;Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues, when necessary, all while adhering to hotel policies.</li><li>Special Requests:&nbsp;Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.</li><li>Concierge Services:&nbsp;Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.</li><li>Loyalty Programs:&nbsp;Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.</li><li>Communication:&nbsp;Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Feedback Collection:&nbsp;Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must</li><li>Availability to work in shifts, including evenings, weekends, and holidays</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Guest Relations Agent

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities<ul><li>Assists guests checking in or out during night hours.</li><li>Monitors the safety and security of the premises and reports any incidents.</li><li>Performs daily financial closing, including reports and balancing.</li><li>Compares data from POS and property management systems.</li><li>Prepares reports for various departments (front office log, shift reports).</li><li>Communicates with maintenance or other services in case of emergencies.</li></ul>Requirements<ul><li>2 years minimum experience in similar position in 5-star hotels’</li><li>Certificate of studies from accredited School for Tourism</li><li>Excellent command of English language, additional foreign languages (preferably German) would be considered an asset</li><li>Strong computer skills and excellent knowledge of Microsoft office</li><li>Experience in GDS, IDS, OTA’s extranets and Property Management systems, preferably Opera</li><li>Excellent communication skills and teamwork spirit</li><li>Previous working experience with Hilton Hotels &amp; Resorts is considered an additional asset</li></ul>BenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Staff accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!

Night Auditor

We are looking for a detail-oriented and proactive Reservations Agent to handle all aspects of hotel reservations and guest inquiries. The successful candidate will be responsible for assisting guests with booking accommodations, providing information about hotel amenities and services, and ensuring guest satisfaction throughout the reservation process. The ideal candidate will possess strong communication skills, excellent customer service abilities, and a passion for delivering exceptional guest experiences.Key Responsibilities:<ul><li>Respond promptly and courteously to guest inquiries and reservation requests via phone, email, and online channels</li><li>Assist guests with booking hotel accommodations, including room selection, rate negotiation, and special requests</li><li>Provide accurate and up-to-date information about hotel amenities, services, and policies to guests and potential guests</li><li>Process reservations and room blocks in the hotel’s reservation system, ensuring accuracy and completeness of guest information</li><li>Manage reservation cancellations, modifications, and special requests according to hotel policies and procedures</li><li>Coordinate with other hotel departments, such as front office, housekeeping, and sales, to ensure seamless guest experiences</li><li>Handle guest complaints and concerns related to reservations promptly and professionally, striving to resolve issues to the guest’s satisfaction</li><li>Maintain confidentiality of guest information and adhere to data protection regulations and hotel privacy policies</li><li>Stay informed about hotel promotions, packages, and special events to upsell and cross-sell hotel offerings to guests</li></ul>Requirements:<ul><li>Previous experience in hotel reservations, customer service, or a related field is preferred</li><li>Excellent communication skills, both verbal and written, with a professional and friendly demeanor</li><li>Strong interpersonal skills and the ability to build rapport with guests and colleagues</li><li>Proficiency in using reservation management software and Microsoft Office applications</li><li>Detail-oriented with the ability to multitask and prioritize tasks effectively in a fast-paced environment</li><li>Ability to work independently as well as part of a team, with a proactive approach to problem-solving</li><li>Flexibility to work a variety of shifts, including evenings, weekends, and holidays, to support hotel operations</li><li>Knowledge of hospitality industry standards and practices is a plus</li></ul>What We Offer:<ul><li>Competitive salary commensurate with experience</li><li>Comprehensive benefits package, including health insurance and retirement savings plan</li><li>Opportunities for career growth and advancement within the company</li><li>A supportive and collaborative work environment within a prestigious hotel setting</li><li>Employee discounts on hotel accommodation and dining experiences</li></ul>

Reservations Agent Ερέτρια

Guest Service: Support the Guest Relations Manager in overseeing guest interactions, ensuring all needs, requests, and complaints are handled promptly and effectively.VIP &amp; Special Requests: Assist in managing VIP arrivals, special occasions, and personalized services to create memorable guest experiences.Team Support: Supervise, guide, and motivate Guest Relations Officers and Agents to maintain excellent service standards.Operations: Ensure smooth daily operations of the Guest Relations desk in compliance with company standards and procedures.Coordination: Work closely with Reception, Housekeeping, F&amp;B, and other departments to ensure seamless communication and guest satisfaction.Feedback &amp; Improvement: Monitor guest feedback, compile reports, and support initiatives to improve service quality.Qualifications &amp; ExperiencePrevious experience as a Guest Relations Supervisor or similar role in luxury hospitality.Excellent communication and interpersonal skills with a guest-centric mindset.Strong problem-solving skills and the ability to remain calm under pressure.Fluent in English (spoken &amp; written); knowledge of other languages is a plus.Familiarity with guest management systems and hotel software.Leadership abilities with a focus on training, motivation, and team development.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Assistant Manager Crete 

Guest Relations Assistant Manager Kos 

At KOIA, we redefine luxury by harmonizing sophistication with the ancient wellness principles of Hippocrates. Nestled in the breathtaking landscapes of Kos, our resort is a sanctuary for guests seeking holistic well-being and rejuvenation. KOIA is more than a destination; it is a philosophy that emphasizes balance, sustainability and personalized care.&nbsp;As a Rooms Division Manager at KOIA, you’ll lead a dynamic team dedicated to delivering seamless service across multiple departments. With a focus on guest satisfaction, operational efficiency, and team collaboration, you’ll play a vital role in shaping the KOIA experience.&nbsp;What you will be doing&nbsp;Your role in shaping the KOIA experience&nbsp;As the Rooms Division Manager, you’ll oversee the daily operations of the Rooms Division, ensuring every guest enjoys a flawless experience from check-in to check-out. You’ll lead and inspire your team to achieve exceptional service standards, drive sales, and maintain KOIA’s reputation for excellence.&nbsp;Key responsibilities:<ul><li>Supervise operations across Front Office, Housekeeping, Reservations, and Spa.</li><li>Develop strategies with management to improve operations and guest experiences.</li><li>Prepare performance reports on occupancy and satisfaction metrics.</li><li>Review guest accounts and invoices for accuracy.</li><li>Manage billing and room allocations to optimize occupancy.</li><li>Address guest inquiries and complaints professionally, enhancing overall satisfaction.</li><li>Lead and motivate the front office team to meet sales targets.</li><li>Conduct training sessions to improve team skills and service delivery.</li><li>Monitor team performance and implement strategies to boost results.</li></ul>&nbsp;What you will bring to the teamYour skills and spirit&nbsp;We are seeking a passionate and results-driven professional with strong organizational skills and a dedication to exceptional service. The ideal candidate will have:<ul><li>Degree in Hospitality or Tourism Management is preferred.</li><li>Minimum of 2 years of experience in a similar role, ideally in a 5-star hotel.</li><li>Excellent command of Greek and English; knowledge of German is highly desirable, with additional languages as a plus.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and internet applications.</li><li>Familiarity with hotel management systems (PMS) as an advantage.</li><li>Strong leadership, communication, and organizational skills.</li><li>Exceptional customer service abilities and a proactive problem-solving approach.</li><li>Experience managing multiple departments (e.g., Front Office, Housekeeping, Reservations, Spa) is highly desirable.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and professional development through premium training programs.</li><li>A supportive and inclusive work environment that values your well-being.</li><li>The chance to contribute to our sustainability initiatives and make a meaningful impact.</li><li>An inspiring workplace surrounded by the serene beauty of Kos.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to manager@koiaresort.com.&nbsp;&nbsp;Together, let’s redefine luxury and craft unforgettable memories.

Rooms Division Manager

Tresor Hospitality, one of the leading Management and Consulting companies in Greece, on behalf of a new hotel on the island of Santorini, is looking for:Hotel ManagerKey Responsibilities:&nbsp;The ideal candidate will be responsible for the smooth operation of the hotel, ensuring seamless customer service, problem-solving, and coordinating all hotel departments.Required Qualifications:<ul><li>Degree in Tourism Studies from a recognized institution (Greece or abroad).</li><li>5 years of experience in a similar position.</li><li>Excellent command of the English language and a second foreign language.</li><li>Advanced computer skills, including MS Office, and knowledge of PMS systems.</li><li>Strong knowledge and application of hygiene and food safety policies and procedures, including HACCP principles.</li><li>Very good knowledge of the hotel market and legislation.</li><li>Experience in business management (organization skills, human resource management, communication, negotiation, financial management, procurement, facility management, and designing new services/products aimed at increasing sales).</li><li>Experience in hotel pre-opening, staff training, and procedure implementation.</li><li>Experience in managing and utilizing Conference and Multifunctional spaces.</li></ul>Required Skills:<ul><li>Ability to adapt to the hotel’s operational standards and ways of working.</li><li>Attention to detail and methodical approach.</li><li>Ability to manage customer complaints.</li><li>Team spirit, cooperation, and adaptability under pressure.</li><li>Willingness to collaborate, positive attitude, and excellent communication skills.</li></ul>The Company Offers:<ul><li>Excellent working environment.</li><li>Year-round employment (preference will be given to permanent residents of Santorini).</li><li>Competitive salary package based on qualifications.</li><li>Continuous training and opportunities for professional growth.</li></ul>

Hotel Manager

We’re looking for an organized, experienced Team Leader, Stores &nbsp;who can help us keep our store organized and tidy. To be successful as a Storekeeper you must be able to multitask and perform under pressure while remaining professional with colleagues and partners. A good Team Leader, Stores&nbsp;is able to manage stock by keeping a variety of records and ordering the required replacement items.&nbsp;Responsibilities&nbsp;<ul><li>Responsible for ensuring the policies are followed by the Stores team and the User Departments.</li><li>To establish the Stores Operating hours and communicate to the User Departments.</li><li>Responsible for ensuring all inventory items are prepared per the requisitions and delivered to the User Department on a timely basis.</li><li>To Ensure that storage and distribution will be carried out in accordance with health and safety standards.</li><li>Responsible for establishing and reviewing par levels for inventory items based on delivery lead time and consumption.</li><li>To Conduct monthly inventories and entering them into the&nbsp;Αccounting system.</li><li>To Maintain records and documents relating to spoilage items, manual requisitions, and retrieval requests.</li><li>Responsible for ensuring sufficient inventory is maintained to facilitate smooth operations.</li><li>To generate reports for slow-moving and obsolete items.</li><li>To perform any additional duties and/or special projects as requested by Purchasing Manager/ Team Leader.</li><li>&nbsp;</li></ul>Requirements And Skills&nbsp;<ul><li>Experience – 2 year, prior experience in hospitality would be advantageous.</li><li>Familiar with ERP Systems and Ms Office.</li><li>Good knowledge of English.</li><li>Excellent verbal and written communication skills.</li><li>Driving license.</li></ul>&nbsp;

Team Leader, Stores (14347)

The Guest Experience colleague is responsible for delivering seamless, personalized, and exceptional service throughout the entire guest journey—pre-arrival, arrival, in-house, and post-stay. This role combines the responsibilities of guest communication, concierge services, call center management, reservations support, and in-person host duties. &nbsp;Guest Journey Management:&nbsp;<ul><li>Manage and support all stages of the guest journey: pre-arrival, arrival, in-house, and post-stay.&nbsp;</li><li>Send pre-arrival communication, gather guest preferences, prepare itineraries.&nbsp;</li><li>Organize warm welcomes and fond farewells.&nbsp;</li><li>Conduct in-room check-ins and collect preferences during the stay.&nbsp;</li><li>Ensure all guest expectations are met and exceeded.&nbsp;</li></ul>Call Center &amp; Communication Hub:&nbsp;<ul><li>Handle all incoming calls and emails promptly and professionally.&nbsp;</li><li>Support the operation of the guest messaging hub.&nbsp;</li><li>Manage communication between guests and departments using ALICE, Opera, OpenTable/SevenRooms, radio, phone, and email.&nbsp;</li></ul>Reservations &amp; Concierge Services:&nbsp;<ul><li>Manage dining reservations and book activities, spa, transfers, boats, helicopters, kids club, babysitting.&nbsp;</li><li>Coordinate amenities and special items with departments.&nbsp;</li><li>Provide recommendations for external services.&nbsp;</li></ul>Guest Relations &amp; Service Delivery:&nbsp;<ul><li>Provide immediate assistance with guest requests and deliver items or services directly to rooms.&nbsp;</li><li>Maintain high standards in performing host services such as welcome drink, wake-up service, in-room check-in, unpacking, aromatic bath, cigar service, etc.&nbsp;</li></ul>Operational Excellence:&nbsp;<ul><li>Maintain strong collaboration with all resort departments.&nbsp;</li><li>Use all required systems with proficiency.&nbsp;</li><li>Maintain knowledge of room categories, rates, amenities, schedules, events, VIP movements.&nbsp;</li><li>Record guest issues and ensure complaints are resolved.&nbsp;</li><li>Follow LQA &amp; Forbes service standards.&nbsp;</li></ul>&nbsp;Skills, Qualifications &amp; Requirements:&nbsp;<ul><li>Bachelor’s degree or High School Diploma.&nbsp;</li><li>Minimum 1–2 years’ experience in guest relations, concierge, contact center, or luxury service roles.&nbsp;</li><li>Strong English communication; additional languages beneficial.&nbsp;</li><li>Computer literacy: Opera, ALICE, MS Office, OpenTable/SevenRooms.&nbsp;</li><li>Ability to multitask and work under pressure.&nbsp;</li><li>Excellent grooming and customer service.&nbsp;</li></ul>

Guest Experience Agents, Season 2026 Opportunities | One&Only Aesthesis, Athens 18258

A&nbsp;Host is expected to have a smart and neat appearance, which reflects the high standards of One&amp;Only Kea Island. Host is there to support the Host Team Leader in his/her duty and ensure the needs.Their interpersonal abilities make them an exceptional point of contact with every guest, to ensure their stay is as seamless and memorable as possible. At the same time, their analytical minds and composed character allow them to be the primary line of defense to prevent and solve any possible complaints.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Implement suggestive selling techniques to sell and promote services of the resort</li><li>Following grooming standards, coordination, checking and completion of the assigned duties.</li><li>Assist to&nbsp;daily Arrival and Departure experience.</li><li>Maintain intra-departmental relations and communication to achieve synergy within the department and the daily operation.&nbsp;</li><li>Ensure service is personalized and One&amp;Only moments are created to the guest.&nbsp;</li><li>Monitor Standard Operating Procedure for the Host department</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>English Level: Fluent (100%)</li><li>Proficient in MS Office, ALICE and Micros Opera.</li><li>Exceptional communication and interpersonal skills.</li><li>Qualified financial analyst with billing knowledge.</li><li>Critical thinker and a remarkable problem solver.</li><li>Expertise in product and brand knowledge.</li><li>Use of ALICE and OPERA preferably</li></ul>This position is for the summer season of 2025.&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Host (6708)

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk - Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Handling walk-in guests &amp; last minute reservations - Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros)&nbsp;&amp; Microsoft Office - Accomodation in long dinstant hotels- Competitive remuneration package- Professional working environment- Continuous education and training

RECEPTIONIST

At KOIA, we redefine luxury by harmonizing sophistication with the ancient wellness principles of Hippocrates. Nestled in the breathtaking landscapes of Kos, our resort is a sanctuary for guests seeking holistic well-being and rejuvenation. KOIA is more than a destination; it is a philosophy that emphasizes balance, sustainability and personalized care.&nbsp;As a Rooms Division Manager at KOIA, you’ll lead a dynamic team dedicated to delivering seamless service across multiple departments. With a focus on guest satisfaction, operational efficiency, and team collaboration, you’ll play a vital role in shaping the KOIA experience.&nbsp;What you will bring to the teamYour skills and spirit&nbsp;We are seeking a passionate and results-driven professional with strong organizational skills and a dedication to exceptional service. The ideal candidate will have:<ul><li>Degree in Hospitality or Tourism Management is preferred.</li><li>Minimum of 2 years of experience in a similar role, ideally in a 5-star hotel.</li><li>Excellent command of Greek and English; knowledge of German is highly desirable, with additional languages as a plus.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and internet applications.</li><li>Familiarity with hotel management systems (PMS) as an advantage.</li><li>Strong leadership, communication, and organizational skills.</li><li>Exceptional customer service abilities and a proactive problem-solving approach.</li><li>Experience managing multiple departments (e.g., Front Office, Housekeeping, Reservations, Spa) is highly desirable.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for career growth and professional development through premium training programs.</li><li>A supportive and inclusive work environment that values your well-being.</li><li>The chance to contribute to our sustainability initiatives and make a meaningful impact.</li><li>An inspiring workplace surrounded by the serene beauty of Kos.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to hr@koiaresort.com.&nbsp;&nbsp;Together, let’s redefine luxury and craft unforgettable memories.

Reservations Manager

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities&nbsp;- Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Professional appearance- Handling walk-in guests &amp; last minute reservations Requirements- Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros) &amp; Microsoft Office Benefits- Competitive remuneration package- Professional working environment- Continuous education and training- Accomodation in long dinstant hotels

RECEPTIONIST / Υπάλληλος Υποδοχής

The Groom is a vital member of the Front Office team, responsible for welcoming guests, assisting with luggage, and ensuring smooth arrivals and departures. The role supports guests with transportation needs, handles deliveries, and maintains the lobby area, always upholding excellent service standards. With a focus on professionalism, attentiveness, and guest care, the Groom contributes to creating a seamless and memorable stay experience.&nbsp;Key responsibilities:<ul><li>To be present at the entrance or in the lobby areas, ready to assist guests, colleagues and visitors when requested.</li><li>Maintain club cars in a clean and well-presented condition.</li><li>Greets all guests in a pleasant courteous and polite manner.</li><li>Performing other related tasks based on the hotel's needs.</li></ul>&nbsp;Requirements:&nbsp;<ul><li>At least 1-year previous experience as a Bell Boy /Groom in 4* or 5* hotel.</li><li>Excellent command of both English and Greek language.</li><li>Excellent communication skills.</li><li>Enthusiastic, friendly &amp; self-motivated personality.</li><li>Flexibility to work various shifts.</li><li>Driving licence category B</li></ul>&nbsp;Company offers:<ul><li>Fixed Term Contract (season 2026)</li><li>Career development opportunities.</li><li>Excellent working environment.</li><li>Accommodation and meals on all working days.</li><li>Transportation from/to staff houses.</li></ul>

Groom-Luxury Resort, Santorini

As a night auditor you will…<ul><li>Greet guests courteously upon arrival</li><li>Handle guest needs, inquiries and requests</li><li>Check figures, postings, and documents for accuracy</li><li>Record, store, ace ss, and/or analyze computerized financial information</li><li>Ensure that all pertinent information is recorded on registration card, reports daily activity on log book</li><li>Conduct check-in and check-out procedures based on Andronis Arrival and Departure standards</li><li>Arrange and deliver luggage to guest rooms</li></ul>Entry Requirements:<ul><li>Experience in a 4 or 5 stars boutique hotel environment</li><li>Excellent command of the English language, both spoken and written</li><li>Additional language knowledge would be consider an extra asset</li><li>Be a team player and a great communicator with guests from all over the world, colleagues and managers in all departments</li><li>Organizational skills</li><li>Experience with Front office software, like Opera, Fidelio &amp; Protel</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Job Responsibilities<ul><li>Performs direct sales and customer service,</li><li>Gives advice and guidance on product selection to customers,</li><li>Looking after the visual merchandising of the boutique,</li><li>Dealing with customer queries or complaints when required,</li><li>Be responsible for processing cash/card payments or refunds,</li><li>Balances cash registers with receipts,</li><li>Stocks shelves with merchandise,</li><li>Monitors sales, resolves discrepancies, and prepares sales reports,</li><li>Monitors and coordinates ordering, receipt, and return of merchandise and/or equipment,</li><li>Oversees area stock and merchandising, and take the physical inventory check on a monthly basis,</li><li>Be responsible for security within the store,</li><li>Keeps the store tidy and clean,</li><li>Works within Katikies’ guidelines and corporate policies &amp; procedures.</li></ul>Job Requirements<ul><li>Confident and engaging personality with ability to smile,</li><li>Helpful and polite,</li><li>Understanding of luxury goods’ retail sales,</li><li>Knowledge of inventory techniques.</li><li>Strong communication and interpersonal skills,</li><li>Excellent personal presentation,</li><li>Works harmoniously and professionally with co-workers and supervisors,</li><li>Fluency in English is required,</li><li>The knowledge of a second language will be considered as an asset,</li><li>Graduates Bachelor’s degree and/or diploma in hotel or another related field,</li><li>Computer Knowledge and experience in MS Office (or similar).</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation &amp; Daily meal,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

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