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Intellectica&nbsp;is recruiting an experienced and strategically oriented&nbsp;Head of Procurement&nbsp;on behalf of an internationally recognized group of companies operating in the Aerospace, Defense, Security, and High Technology markets. With a strong international presence, state-of-the-art production facilities, and a commitment to continuous innovation, our client empowers armed and special forces across 71 countries. Based in Attiki, Greece, and reporting directly to the COO, the successful candidate will oversee the procurement strategy, supplier relationships, contract negotiations, and sourcing operations. This role will play a critical part in ensuring the availability of high-quality components and services, optimizing costs, and supporting the timely delivery of complex, high-performance systems.Key activities and responsibilities of this role include:<ul><li>Shape and execute the strategic procurement roadmap for serial production categories, focusing on complex high-tech materials such as electronic and mechanical components</li><li>Act as a strategic counterpart to the operational/executional purchasing team, ensuring end-to-end supply chain efficiency</li><li>Identify, evaluate, and develop long-term relationships with key suppliers across the US, China, Korea, and other critical regions</li><li>Lead contract negotiations and implement long-term agreements that secure cost advantages, quality standards, and supply continuity</li><li>Develop and enforce robust supplier KPIs and performance metrics to ensure alignment with ISO standards and company goals</li><li>Collaborate closely with internal stakeholders, including production, engineering, and quality assurance, to align procurement strategies with production needs</li><li>Establish and manage strategic sourcing initiatives that support the company’s growth, risk mitigation, and operational excellence</li><li>Monitor global market trends, geopolitical factors, and supply chain risks, proactively adjusting sourcing strategies where needed</li><li>Travel regularly to key suppliers and group sites to strengthen relationships, execute critical negotiations, and ensure supply chain resilience</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s or Master’s degree in Supply Chain Management, Business Administration, Engineering, or a related field; an MBA is a plus</li><li>At least 8 years of progressive procurement experience, ideally within production or assembly-focused industries</li><li>Demonstrated success in managing complex supply chains and sourcing high-tech materials for serial production</li><li>Deep understanding of supplier relationship management, contract negotiation, and strategic sourcing best practices</li><li>Practical exposure to global supplier bases</li><li>Familiarity with Microsoft Office suite (advanced MS Excel skills)</li><li>Familiarity with ERP systems (e.g., D365, SAP, Oracle) and procurement software</li><li>Fluent in English and Greek (both written and verbal); additional languages are an asset</li><li>Willingness to travel internationally as needed</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and negotiation skills</li><li>Adaptability and resilience in a fast-paced environment</li><li>Strong leadership and team management skills</li><li>Strategic mindset and strong initiative</li><li>Analytical thinking and structured problem solving</li></ul>

Head of Procurement int-0374

Intellectica is recruiting a&nbsp;Head of Technology (News Website)&nbsp;on behalf of its client, a leading digital media organization in Greece renowned for its comprehensive news coverage and influential presence in the online journalism landscape. With a legacy of delivering timely and reliable information across various domains – including politics, economy, sports, culture, and technology – the company continues to shape public discourse and inform a broad audience. As part of its commitment to digital innovation and excellence, the organization seeks a dynamic and experienced Head of Technology to drive the evolution of its digital platforms and lead a team of cross-functional developers. This pivotal role reports directly to the Chief Executive Officer and is based in Athens, Greece.Key activities and responsibilities of this role include:<ul><li>Overseeing the end-to-end technological operations of the company’s digital platforms, ensuring optimal performance, scalability, and security</li><li>Leading and mentoring a multidisciplinary team of cross-functional developers, fostering a culture of innovation, collaboration, and continuous improvement</li><li>Developing and implementing a comprehensive technology strategy aligned with the organization’s editorial and business objectives</li><li>Evaluating and integrating emerging technologies to enhance user experience, content delivery, and operational efficiency</li><li>Collaborating with the editorial, marketing, and product teams to support content management, audience engagement, and monetization initiatives</li><li>Ensuring compliance with industry standards and best practices in web &amp; app development, data protection, and cybersecurity</li><li>Managing relationships with external vendors and technology partners, negotiating contracts and overseeing service delivery</li><li>Monitoring and analyzing key performance indicators to inform decision-making and drive continuous improvement</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Management &amp; Information Technology, or a related field</li><li>Master’s degree (MBA, Management &amp; Information Technology, or a related field) is highly preferred</li><li>Minimum of 8 years of experience in web development and technology management, with at least 3 years in a leadership role</li><li>Work experience from the digital media sector is considered a strong plus</li><li>Proven track record of managing complex digital projects and leading technical teams in a fast-paced environment</li><li>Extensive knowledge of front-end and back-end development, including proficiency in HTML, CSS, JavaScript, and PHP</li><li>Experience with content management systems (CMS), particularly WordPress, and familiarity with SEO best practices</li><li>Strong understanding of web analytics tools, such as Google Analytics, and their application in driving business insights</li><li>Familiarity with cloud services, hosting environments, and content delivery networks (CDNs)</li><li>Fluency in Greek and proficiency in English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with a vision for technological innovation</li><li>Effective communicator and collaborator across diverse teams</li><li>Decisive leader with strong organizational skills</li><li>Adaptable to evolving technologies and market trends</li><li>Committed to excellence and continuous learning</li><li>Analytical problem-solver with a data-driven mindset</li></ul>

Head of Technology
int-0322

The&nbsp;Trade Marketing Manager&nbsp;will play a crucial role in driving&nbsp;brand visibility, increasing&nbsp;market share, and&nbsp;maximizing sales growth.&nbsp;This position involves&nbsp;collaborating closely with sales, brand, and product teams to create and implement effective trade marketing plans&nbsp;that align with the&nbsp;company's overall business objectives. This role requires&nbsp;strategic thinking&nbsp;and involves leveraging a&nbsp;strong analytical background&nbsp;to understand&nbsp;market &amp; retail dynamics, consumer behavior, and&nbsp;sales data&nbsp;to optimize trade marketing efforts. The ideal candidate will have&nbsp;strong leadership skills&nbsp;and will possess&nbsp;expertise in sales analysis, business insights&nbsp;and&nbsp;trade marketing best practices&nbsp;to support the company's overall business objectives.&nbsp;Key Responsibilities:Market and Competitor Analysis:&nbsp;Perform ongoing&nbsp;market research&nbsp;and&nbsp;mapping, customer segmentation&nbsp;as well as&nbsp;competitor analysis&nbsp;to identify market trends,&nbsp;consumer preferences, and&nbsp;competitive positioning, providing actionable insights to the sales, product and marketing teams including&nbsp;new product/range proposals and pricing policies.Sales and Business Analysis &amp; Forecasting:&nbsp;Develop and maintain&nbsp;dashboards and reports, utilizing data analytics tools. Conduct&nbsp;in-depth sales analysis&nbsp;(turnover, sales volume per SKU / brand / category/ market/ key account etc) and&nbsp;the impact of trade marketing activities on sales performance&nbsp;to identify trends, opportunities, and areas for improvement as regards trade marketing &amp; pricing strategies, promotional activities&nbsp;to drive business growth and improve market shares &amp; penetration.Trade Planning:&nbsp;Develop and execute&nbsp;comprehensive trade marketing plans that support the company’s sales and marketing objectives, in close collaboration with sales, marketing, and product teams&nbsp;to align&nbsp;with brand and product strategies&nbsp;and&nbsp;overall business goals.Campaign Management &amp; Retail Execution:&nbsp;Lead the&nbsp;development&nbsp;and implementation of&nbsp;retail execution plans,&nbsp;including&nbsp;merchandising, promotions, events and in-store activations, to drive product visibility, engagement, and sales. Collaborate with sales and marketing teams to develop&nbsp;promotional materials, point-of-sale (POS) displays, and sales collateral&nbsp;to support product launches and seasonal campaigns.&nbsp;Sales team training&nbsp;on all relevant initiatives.Relationship Building:&nbsp;Build and maintain&nbsp;strong relationships with key retail partners, distributors, and other stakeholders&nbsp;to ensure successful execution of trade initiatives.&nbsp;Support key accounts&nbsp;with&nbsp;marketing plans&nbsp;and campaigns in collaboration with Brand teamInnovation and Best Practices:&nbsp;Stay&nbsp;current with industry trends, innovations, and best practices in shopper marketing. Introduce&nbsp;new tools, techniques, and approaches to enhance campaign effectiveness and shopper engagement.Budget Management:&nbsp;Develop and manage trade marketing budgets, ensuring&nbsp;effective allocation&nbsp;of resources to&nbsp;maximize ROI on trade marketing initiatives.Team Leadership:&nbsp;Mentor and&nbsp;guide team members,&nbsp;fostering a&nbsp;collaborative&nbsp;and&nbsp;high-performance&nbsp;culture not only within the trade marketing team, but&nbsp;also cross-functional&nbsp;between sales, marketing, product teams&nbsp;Requirements:<ul><li>Bachelor’s degree&nbsp;in business administration, Marketing or related field from&nbsp;a well reputable University&nbsp;with&nbsp;excellent academic record</li><li>MBA or master’s degree will be preferred</li><li>Minimum of&nbsp;7-10 years of experience in trade marketing,&nbsp;sales analysis, business insights, or related roles</li><li>Previous experience in the&nbsp;tools, machinery&nbsp;or&nbsp;chemicals&nbsp;industry will be preferred</li><li>Proven&nbsp;track record&nbsp;of developing and executing&nbsp;successful trade marketing plans&nbsp;and campaigns.</li><li>Experience in an&nbsp;omni-channel retail</li><li>Outstanding&nbsp;written and verbal communication skills in&nbsp;Greek &amp; English</li><li>Proficiency in&nbsp;data analysis tools and platforms&nbsp;(e.g., Nielsen, IRI, Power BI, Tableau).</li><li>Proficiency in&nbsp;ERP – CRM&nbsp;tools and&nbsp;Microsoft Office&nbsp;Suite</li><li>Internet and technology savvy&nbsp;and always up to date with the latest trends and technologies</li><li>Leadership experience&nbsp;with a demonstrated ability to manage and develop a team</li><li>Other&nbsp;EU language&nbsp;knowledge would be an advantage</li></ul>&nbsp;Qualifications:<ul><li>Strong&nbsp;understanding of retail dynamics, shopper behavior, and consumer psychology.</li><li>Excellent&nbsp;project management skills, with the ability to manage multiple projects simultaneously.</li><li>Strong&nbsp;analytical skills&nbsp;with a proven ability to&nbsp;interpret complex data&nbsp;and translate it into actionable business strategies.</li><li>Exceptional&nbsp;communication and interpersonal skills,&nbsp;with the ability to influence and build strong relationships with internal and external stakeholders.</li><li>Ability&nbsp;to thrive in a fast-paced, dynamic environment&nbsp;and adapt to changing priorities.</li><li>Passion for&nbsp;all things Digital</li><li>DIY enthusiasts will be preferred</li></ul>&nbsp;What we offer:<ul><li>Excellent&nbsp;working&nbsp;environment</li><li>Competitive&nbsp;remuneration&nbsp;package&nbsp;&amp;&nbsp;extra benefits</li><li>Commuting&nbsp;expenses</li><li>Potential for&nbsp;expansion of role and opportunity for professional development&nbsp;due to company growth</li><li>The chance to be&nbsp;part of a team&nbsp;that will contribute to our company and&nbsp;brands stand out&nbsp;in the&nbsp;European tools market</li></ul>

Trade Marketing Manager

What Impact will you make? Are you looking for an&nbsp;opportunity&nbsp;in&nbsp;Thessaloniki/Patras/Heraklion/Ioannina,&nbsp;that offers you a&nbsp;hybrid working model?Are you ready to work on&nbsp;international projects for industry-leading clients&nbsp;around the world and elevate your&nbsp;tech consulting career&nbsp;to an&nbsp;international level?If so, check below for more info about this career&nbsp;opportunity!You bring passion, we bring opportunities! #YourOpportunity&nbsp;Deloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories. Since 2018, Deloitte has been operating its&nbsp;Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina&nbsp;- which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on training that empower them to navigate the complexities of the digital landscape.&nbsp; Deloitte is an ideal working environment for&nbsp;both young and senior professionals&nbsp;who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team.&nbsp;We are currently seeking for ambitious team players&nbsp;to become part of our dynamic Cyber Strategy &amp; Transformation team within our&nbsp;Technology &amp; Transformation&nbsp;department&nbsp;in&nbsp;Thessaloniki. #YourServiceLine:&nbsp;Technology &amp; TransformationOur Technology &amp; Transformation teams empower organizations to navigate the future through technology-driven business transformation. Combining deep industry knowledge with cutting-edge technology, we deliver tailored solutions that drive innovation, enhance efficiency, promote cybersecurity, and foster sustainable growth.Job OverviewWe are seeking a highly motivated and detail-oriented TPRM (Third-Party Risk Management) Analyst to join our growing TPRM Managed Services team. In this role, you will play a key role in delivering high-quality risk intelligence and analysis to support our clients' third-party risk management programs.Our TeamThe success of third-party relationships is critical to our clients. Our Extended Enterprise professionals help maximise the benefits gained from the relationships our clients have with various business partners including:<ul><li>Suppliers</li><li>Customers</li><li>Franchisees</li><li>Licensees</li><li>Distributors</li></ul>In Extended Enterprise we perform a huge variety of projects helping our clients with their third-party relationships. This ranges from advising our clients on how to risk assess, manage and monitor populations of sometimes over 100,000 third parties, helping perform due diligence on individual third parties as well as entire supply chains, and supporting to build sustainability and resilience into their supply chain operations. We help clients across a wide range of regulatory, reputational, operational and ethical risks. Key Responsibilities Risk Intelligence and Data Analysis:<ul><li>Conduct risk assessments on third parties, leveraging data from various sources to identify, analyse, and evaluate potential risks.</li><li>Perform due diligence activities, including background checks, financial analysis, and reputational reviews.</li><li>Monitor third-party performance and risk profiles on an ongoing basis, identifying and escalating potential issues.</li><li>Develop and maintain risk intelligence dashboards and reports, providing actionable insights to clients and internal stakeholders.</li><li>Remote Audit Execution: Skilfully conduct remote audits and assessments of third parties, leveraging technology and virtual communication tools to effectively evaluate controls and identify potential risks.</li><li>Third-Party Engagement: Confidently engage directly with third-party representatives to gather information, conduct interviews, and perform on-site or remote risk assessments, demonstrating strong interpersonal and communication skills.</li></ul>TPRM Program Support:<ul><li>Assist in the implementation and management of TPRM programs for clients, including policy development, process improvement, and technology implementation.</li><li>Support the delivery of TPRM training and awareness programs to clients.</li><li>Stay abreast of industry best practices, regulatory changes, and emerging trends in TPRM.</li></ul> Client Service and Communication:<ul><li>Interact with clients on a regular basis, providing updates, responding to inquiries, and addressing concerns.</li><li>Prepare and deliver presentations and reports to clients on TPRM-related topics.</li><li>Build and maintain strong relationships with clients, demonstrating a commitment to their success.</li></ul>Qualifications and Experience<ul><li>Bachelor's degree in business administration, finance, information technology, or a related field.</li><li>1-3 years of experience in a risk management, compliance, audit, or related field.</li><li>Strong understanding of TPRM principles, methodologies, and best practices.</li><li>Experience with data analysis techniques and tools, including data mining, statistical analysis, and visualization.</li><li>Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner.</li><li>Strong attention to detail and a commitment to accuracy.</li><li>Ability to work independently and as part of a team.</li></ul>Preferred Qualifications<ul><li>Experience with TPRM (Third Party Risk and Compliance) platforms.</li><li>Relevant industry certifications.</li></ul> If you're ready to take your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, both in Greece and abroad, you're ready for Deloitte! #WhatWeOfferAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:🏠&nbsp;Modern hybrid workplace, characterized by flexibility and Smart Working⚖&nbsp;Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements,&nbsp;extra days of leave,&nbsp;parental allowances)&nbsp;🌍&nbsp;Engagement within international large-scale teams and projects, with opportunities to travel&nbsp;for training or client purposes.&nbsp;📚&nbsp;Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored&nbsp;certificates&nbsp;aligned with business needs and technology trends&nbsp;🚀&nbsp;Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust&nbsp;?&nbsp;Diverse culture and active communities that enable you to bring yourself&nbsp;to&nbsp;work&nbsp;&nbsp;🎉&nbsp;Team Building and Corporate Social&nbsp;Responsibility Activities 🏃&nbsp;A buddy to support you with your onboarding 🌴&nbsp;Extra days of annual leave⚕&nbsp;Private medical health insurance plan&nbsp;💳&nbsp;Ticket restaurant card&nbsp;?&nbsp;Exclusive Discounts&nbsp;to several retail providers, restaurants and others&nbsp;📱&nbsp;&nbsp;Mobile phone&nbsp;🍏&nbsp;Fresh&nbsp;fruits&nbsp;and unlimited coffee&nbsp;everyday&nbsp;at our offices&nbsp;&nbsp; About Deloitte &nbsp; #OurServices Deloitte offers integrated services that include Audit, Technology &amp; Transformation, Strategy Risk &amp; Transactions Advisory, Tax and Legal. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Italy and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. &nbsp; #OurPurpose We are led by a purpose, to make an impact that matters with clients, people and society. This purpose defines who we are and what we stand for. It's not about being the biggest. It’s about being the first choice for the largest and most influential clients, and the first choice for the best talent. &nbsp; #OurValues At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture. &nbsp; #OurTalentExperience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the center of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.&nbsp;Location:&nbsp;Thessaloniki

Third-Party Risk Management Consultant @ Thessaloniki

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>Coral Innovations S.A., member of the&nbsp;Motor Oil Group, is a company committed to enhancing the non-fuel product offering of its retail companies, by bringing into life innovative products and services.Our employees are our most valuable resource, essential to the achievement of our strategic goals, to the implementation of our growth business plans and in ensuring our long-term competitiveness.The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently, we are searching to hire a Head of Planning &amp; Controlling who will manage the analysis and reporting of financial &amp; business data to support informed decision-making and operational excellence in the organization.<h2>During your day you will:</h2><ul><li>Be responsible for the annual budget preparation process in alignment with the company’s corporate strategy and information received from the units as well as for preparation of the deviation reports.</li><li>Review semi-annual PnL and Cash Flow rolling forecast to provide to the Finance Manager an updated estimation of the annual financial performance</li><li>Review and ensures accuracy the management reporting packages that include financial results and analysis, business specific information and variance analyses at Company and portfolio level</li><li>Review financial models in order to evaluate the business cases from a financial perspective</li><li>Present findings and develops recommendations for financial and operational improvements to the Finance Manager.</li><li>Oversee ad-hoc financial analysis and reporting as requested by senior management to address specific business questions or concerns.</li><li>Oversee financial reporting processes and procedure to ensure consistency and compliance with internal controls and policies, as well as regulatory requirements.</li><li>Monitor financial data related to shops (revenue, stocks, cash) reconciliation process is properly performed</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Accounting, Economics, Finance or Business Administration.</li><li>At least 7 years of experience in financial or management reporting, preferably within the Retail sector.</li><li>Proven track record in analyzing complex financial data to provide actionable insights and recommendations.</li><li>MBA or master’s degree in Finance, Business Administration, or a related field would be considered a plus.</li><li>Strong understanding of financial principles and business performance metrics.</li><li>Strong knowledge of data analysis methodologies and statistical techniques.</li><li>Familiarity with business intelligence tools and software (e.g., Tableau, Power BI, SQL).</li><li>Working knowledge of SAP functionalities and processes.</li><li>Excellent communications skills both verbal and written, in Greek and English languages.</li><li>Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, etc ).</li><li>Data analysis &amp; modelling skills.</li><li>Organizational and time management skills.</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Head of Planning & ControllingHead of Planning & Controlling

Global Consumer Care (GCC) is driving the delivery of best-in-class consumer care&nbsp;across JTI. We are passionate about our consumers and fully devoted to enhancing their experience at every stage of their journey — from the very first contact to becoming loyal users and true brand ambassadors.We are firmly committed to becoming the #1 organization in delivering superior consumer experience globally, working hand in hand with JTI markets to realize our shared Vision #1. To support this ambition, we are seeking experienced, consumer-centric, and highly motivated professionals to join our dynamic Global Consumer Care team based in Athens, Greece.&nbsp;Position:&nbsp;As Regional Consumer Care Manager for Western Europe, you will oversee market operations within our outsourced model, driving vendor performance to ensure the consistent delivery of best-in-class consumer care services. You will lead the development and delivery of high-quality training and knowledge management across the region. A key part of your role will be ensuring overall alignment with global initiatives whilst driving operational excellence. This highly collaborative position involves close partnership with vendors, local markets, HQ colleagues, and central functions.&nbsp;In this role, you will:&nbsp;<ul><li>Market Relationship: Support markets in building best-in-class consumer care operations tailored to local needs. Act as primary escalation points for local markets.</li><li>Vendor Management: Manage regional vendors, ensuring strong performance, inc. SLA &amp; KPI achievements for your allocated markets. Identify continuous improvement opportunities, create action plans and ensure follow up. Supporting the management of regional budgets, forecasting, and vendor invoicing.</li><li>Training and development: Designing, implementing, and evaluating all types of training programs (onboarding, new product launches, new initiatives, process improvements, continuous learning etc.) delivered by Vendors to improve advisors’ performance, often coordinating resources like facilitators, technology, and materials.</li><li>Training organization: Coordinating resources like facilitators, technology, and materials as required for the successful delivery of all training. Maintain and monitor relevant KPIs and metrics on training outcomes</li><li>Content curation: Organizing and structuring information to ensure content remains accurate, consistent, and up to date.</li><li>Strategy &amp; Analysis: Partner with the GCC HQ team to develop and enhance knowledge management and training strategies aligned with business goals, ensuring measurable impact and continuous improvement of all initiatives</li><li>Knowledge Management: Build and maintain systems to capture, organize, and share the organization’s knowledge assets — including knowledge bases and digital content — to support both advisors and consumers.</li><li>Continuous Improvement: Foster collaboration among markets and vendors by encouraging knowledge sharing and connection. Partner with the Global Consumer Care team to identify opportunities and translate them into actionable initiatives that enhance training and knowledge effectiveness.</li><li>Training &amp; Knowledge Champion: Prepare and deliver presentations on training and knowledge management initiatives to senior stakeholders and HQ leadership.</li><li>Travel: Travel within the Western European region to support local markets and operational partners, with occasional visits to JTI Headquarters in Geneva, Switzerland, and other hubs as required.</li></ul>&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Degree in Management, Business Administration, Marketing, or related field</li><li>Minimum 5+ years’ experience as a Consumer Care Training Manager / Knowledge Manager/Contact Center Manager or in a similar leadership role</li><li>Solid understanding of all aspects of Consumer Care operations in a multi-hub, outsourced environment</li><li>FMCG and/or Consumer Goods industry experience strongly preferred; tobacco and RRP category knowledge is a plus</li><li>Excellent organizational skills with the ability to manage and prioritize multiple initiatives simultaneously</li><li>Strong understanding of the latest training and knowledge management best practices, including techniques and technology landscape</li><li>Deep understanding of change management practices and techniques</li><li>Excellent influencing skills and experience of working with vendors and partners in the training/knowledge management area</li><li>Exceptional communication and collaboration skills, both one-on-one and in group settings, across all functions and levels of the organization</li><li>Proven ability to multi-task, adapt, and perform under pressure</li><li>Proficient in MS Office and consumer care systems/platforms (e.g., ServiceNow)</li><li>Fluent English (written and spoken); additional languages are an advantage</li></ul>&nbsp;&nbsp;What to expect:&nbsp;&nbsp;Expect growth opportunities, training, good compensation package, social security package. For more details on local policies, speak with the Talent Advisor.

Regional Consumer Care Manager Knowledge and Training (Western Europe)

At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way.We advise on a vast range of issues, such as growth strategies, core value propositions, competitive positioning and development and execution of transaction strategies.Due to our rapid expansion, we are now looking for experienced Strategy Consultants to join our team in Athens. They’ll be a part of a collaborative team that applies the latest thinking, research, analytics, and methodologies to help transform clients’ businesses and solve complex business matters, driving change for tomorrow’s working world. For smart, nice, and driven candidates, working at EY-Parthenon offers the opportunity to change how world-leading organizations do business.As a Strategy Consultant in our team, you will:<ul><li>advise clients across projects in financial services sector, support key decision makers in developing transformative corporate, growth and transaction strategies, and executing them</li><li>understand key business drivers, co-develop our approach with clients, agree value measurements with the client, provide value to the client through insights, factual conclusions, and recommendations</li><li>demonstrate the ability to gather and analyse relevant business and industry information, effectively assessing it using strategic and commercial evaluation techniques</li><li>assist with business development activities including client pitches, presentations and gradually client meetings</li></ul><ul><li>take responsibility for own learning and development and participate in upward feedback</li><li>share your technical and other knowledge with the team</li><li>be an effective own time manager, able to keep calm under pressure to meet tight deadlines</li><li>be a team player, effectively building relationships with all client and EY echelons</li><li>work collaboratively in cross-functional teams to implement and execute strategic initiatives</li></ul> Skills &amp; Attributes for SuccessWhat we look for<ul><li>Excellent academic background from a top tier university. Master’s degree in business, engineering, economics or finance. An MBA degree will be considered as a strong asset.</li></ul><ul><li>Relevant strategy consulting experience and/or experience in financial services industry.</li></ul><ul><li>Strong analytical and problem-solving skills with a structured approach and linear way of thinking.</li></ul><ul><li>Business acumen and strong analytical and problem-solving skills with a practical ability to shape the business agenda and define strategic roadmaps.</li><li>Strong people skills, including cross-functional collaboration and working with multi-disciplinary teams.</li><li>Entrepreneurial spirit with an ability to work autonomously and exhibit a high degree of agility Excellent written and verbal communication both in Greek and English.</li></ul><ul><li>Ability to research, digest and analyse large amounts of information, producing high quality output in the form of reports &amp; presentations to senior executives and stakeholders in a clear compelling manner.</li><li>Good use of MS office (excel, powerpoint, outlook) will be considered a plus.</li></ul><ul><li>Professionalism and consistency in approach to client work.</li></ul> What we offerWe will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn more about careers at EY-Parthenon.Additionally, we offer you the ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;Are you ready to shape your future with confidence? Apply today.&nbsp;

EY-Parthenon - Experienced Strategy Consultant - Financial Services

At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way.Due to our rapid expansion, we are now looking for an Assistant Manager or Manager with a specialisation in Financial Services sector to join our Strategy Consulting team in Athens. They’ll be a part of a collaborative team that applies the latest thinking, research, analytics, and methodologies to help transform clients’ businesses and solve complex business matters, driving change for tomorrow’s working world. For smart, nice, and driven candidates, working at EY-Parthenon offers the opportunity to change how world-leading organizations do business.As an Assistant Manager / Manager in our Financial Services Strategy Consulting team, you will:<ul><li>advise clients across various sectors, support key decision makers in developing transformative corporate, growth and transaction strategies, and executing them</li><li>understand key business drivers, co-develop our approach with clients, agree value measurements with the client, provide value to the client through insights, factual conclusions, and recommendations.</li><li>demonstrate the ability to gather and analyze relevant business and industry information, effectively assessing it using strategic and commercial evaluation techniques.</li><li>assist with business development activities including client pitches, presentations and client meetings.</li></ul><ul><li>take responsibility for own learning and development, provide coaching to others, and participate in upward feedback.</li><li>share your technical and other knowledge with your team.</li><li>be an effective time manager, able to keep calm under pressure to meet tight deadlines.</li><li>be a team player, effectively building relationships with all client and EY echelons</li><li>work collaboratively in cross-functional teams to implement and execute strategic initiatives.</li></ul> Skills &amp; Attributes for SuccessWhat we look for<ul><li>Excellent academic background from a top tier university. Master’s degree in business / engineering / economics or finance. An MBA degree will be considered as a strong asset</li><li>Significant relevant strategy consulting experience and/or experience in financial services industry</li><li>Well-developed structured problem solving and analytical skills</li><li>Highly developed logic and linear thinking</li><li>Strong business acumen with an ability to shape the business agenda and define strategic roadmaps</li><li>Experience in tackling complex business projects and collaborating with multi-disciplinary teams</li><li>Comfortable with project task &amp; activity ownership and accountable for work outputs</li><li>Strong people and leadership skills (including team coordination, people development &amp; coaching)</li><li>Previous experience with business development activities will be considered a strong plus</li><li>Entrepreneurial spirit with an ability to work autonomously and exhibit a high degree of agility</li><li>Excellent written and verbal communication both in Greek and English</li><li>Experience in producing and reviewing high caliber reports, papers, and presentations to senior executives and stakeholders in a clear compelling manner</li><li>Solid influencing skills and stakeholder management with the ability to develop long-lasting relationships both internally and externally</li><li>Good use of MS office (excel, powerpoint, outlook); other data visualisation tools will be considered a plus (e.g. PowerBI) &nbsp;&nbsp;</li><li>Experience in some or most of the below areas:<ul><li>Corporate and BU strategy</li><li>Business model reinvention</li><li>Portfolio strategy</li><li>New market entry opportunities</li><li>Go-to-market strategy</li><li>Commercial due diligence</li><li>Vendor due diligence</li><li>Integration strategy planning and execution (post-merger integrations)</li><li>Divestiture strategy planning and execution (carve-outs)</li><li>Value realization</li></ul></li></ul>What we offerWe will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn more about careers at EY-Parthenon.Additionally, we offer you the ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>&nbsp;

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