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As a Viking Shipboard Leader, you represent Viking’s values and leadership philosophy (Hávamál). You are a hospitality professional who demonstrates passion for excellence, who takes ownership for your areas of responsibility, and who believes in empowering your team with the skills, knowledge and tools to succeed. You are&nbsp;an exceptional role model for the Viking Family and have&nbsp;strong motivation to achieve the company’s goals and objectives. You are flexible, stress resistant, focused, and a committed team member.&nbsp;PURPOSE OF POSITION<ul><li>The Hotel Purser supports the Financial Officer to efficiently manage revenue &amp; costs and guest &amp; crew administration including posting, balancing, and reporting for all guest, crew and company accounts, in accordance with Viking’s STAR Service Standard.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>In MXP and POS, balance all departmental postings each day and report discrepancies.</li><li>Perform cruise closing, this includes but is not limited to Spa/Shops settlements and auditing all cash floats, once per week; extract all End of Cruise reports and transfer the reports to Head Office.</li><li>Manage the accuracy of the cash book and main safe; together with the Financial Officer and ensure that efficient funds are available; demonstrate ownership of all cruise-related tax duties and assist respective Department Heads, accordingly; undertake cruise roll over and guest check-outs.</li><li>Support the Crew Purser and 2nd Purser Admin with immigration procedures, as necessary.</li><li>Support the 2nd Purser Admin with checking all guest and crew information, including passports, and with controlling the ship’s documents in/out of ports.</li><li>Ensure the daily management of guest accounts through MXP.</li><li>Have in-depth knowledge of all facets of shipboard organization and services, ports of call and shore excursions.</li><li>Coach and support the Hotel Admin to ensure they have up-to-date information concerning all cruise activities and company policies.</li><li>Together with the 2nd Purser, maintain a good relationship with local authorities at the respective ports of call, to ensure cooperation with all officials whilst onboard.</li><li>Process guest credit card payments for End of Voyage settlements; log all charges and post guest shipboard credits in MXP to ensure accurate accounting; reconcile onboard financials including POS checks, company accounts, MXP postings etc.;&nbsp;assist Shore Excursions with the posting of tours; assist all revenue outlets with guest queries regarding account issues.</li><li>In conjunction with the Financial Officer, manage the ship’s safe, tasks also include MXP cashbook entries, Daily Revenue Reports, End of Cruise Financial Reports, closing the cruise and Cash to Master orders.</li><li>Conduct random cash float audits on the Explorers’ Team and Crew Purser.</li><li>Manage the Hotel Administrator to ensure all printing is delivered accurately and in a timely manner.</li><li>Prepare turnaround memos and hold turnaround meetings for the Head of Department involved.</li><li>Assist at check-in on embarkation day and provide daily support to the Explorers’ Desk.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Provide the necessary guidance/training and information to the Hotel Administration Team, in accordance with company standards and operational needs.</li><li>Provide competent leadership to Heads of Department. Responsibilities include, but are not limited to: Managing performance, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards; ensure that company property is appropriately secured and protected and that safe working practices are in place, at all times.</li><li>Positively contribute to achieving/succeeding all operational KPI goals (quality &amp; financial) for the Hotel Department; have full knowledge about safety &amp; security procedures and&nbsp;assist the Hotel General Manager to operate in line with all Public Health and environmental procedures; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 3 years’ experience in an onboard financial position.</li><li>Must have a financial background and exposure to financial analysis and budgeting;</li><li>Strong administration skills are preferred,&nbsp;must also be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Previous experience in guest and crew administration is preferred.</li><li>Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.</li><li>Must have experience in leading multi-cultural teams;&nbsp;flexible, stress resistant, committed team player; must demonstrate the ability to work independently.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies;&nbsp;team builder with exceptional work ethic, motivational skills and coaching abilities.</li><li>Must confidentially handle all communications, including written, email, and phone.</li></ul>&nbsp;GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>

OCEAN - Hotel Purser

We are looking for a talented Electrical engineer, based on-site within Central Greece, to join our dynamic Construction team having built photovoltaic plants with a total capacity of 350 MW and currently adding more to this number. Do you think innovatively, are a team player and have a passionate for sustainability. Does that sound like you? Then apply now. We look forward to getting to know you. &nbsp; &nbsp; full time - limitedYour contribution to the energy transitionAs our&nbsp;Electrical Construction Supervisor will be responsible for onsite supervision of Electrical construction works on solar PV EPC projects in Greece including full responsibility for technical, environmental and safety compliance, quality, schedule, and integration control.&nbsp;Ο επιβλέπων Ηλεκτρολόγος Μηχανικός είναι υπεύθυνος για την επί τόπου επίβλεψη των Ηλεκτρολογικών εργασιών κατασκευής σε φωτοβολταϊκά έργα στην Ελλάδα με βάση τη συμμόρφωση στα τεχνικά, περιβαλλοντικά και πρότυπα ασφάλειας, την ποιότητα, τον προγραμματισμό και συντονισμένο έλεγχο.&nbsp;You can look forward to the following tasks;<ul><li>Reporting to the Construction Manager and the Construction Team Leader, the Construction Supervisor will work with Project Purchasing &amp; Logistics, System Design, Specialist, Consultants, Suppliers, Subcontractors, and the Client to ensure compliant project execution.</li><li>Accomplish construction project/trade results by defining project/trade purpose and scope; calculating resources required; establishing standards and protocols; allocating resources; scheduling and coordinating subcontractors and staff (Quality personnel that reports to him/her); evaluating milestone assumptions and conclusions; evaluating and implementing change orders via the Construction Manager.</li><li>Responsible for inspection, supervision and reporting on construction activities in conformance with project drawings, specifications, schedules, procedures, quality requirements and safety standards in accordance with company procedures &amp; processes, legislation, standards and industry best practice.</li><li>Responsible for management of supplier and subcontractor construction &amp; commissioning. Implement KPI’s, control and monitor (trade) schedule and quality performance against baselines schedule, raise NCRs through Construction Manager and implement corrective action.</li><li>Ensure full compliance with the QHSE regulations, legislation, standards, codes and requirements in Greece.</li><li>Ensuring contractual trade schedule and payment milestones are achieved, including preparation and compilation of documentation.&nbsp;</li><li>Responsible for daily construction reports &amp; records, as well as preparation and review of work procedures, QCP’s and ITP’s.</li><li>Support Logistics team with material distribution on site and incoming good inspections</li><li>Implementation and processing of Lock Out Tag Out Procedures.&nbsp;</li></ul>Your energy is requiredYou impress us with these qualifications:<ul><li>Electrical Engineering background.</li><li>Minimum of 5 years construction supervision experience in electrical infrastructure projects, 2 years utility scale solar PV plants experience.</li><li>Good communication skills, written and spoken.&nbsp;</li><li>A proven track record in successfully completing construction on time, safely and compliant with technical &amp; quality requirements and standards.</li><li>Demonstrable experience of managing Subcontractors to stringent time and quality metrics.</li><li>Conversant with construction management (control and monitoring) tools, MS Office, etc.</li><li>Conversant with construction, labour, environmental and safety requirements and legislation.</li><li>Fluent in English and Greek.&nbsp;</li></ul>&nbsp;You have more to offer? We will gladly consider it. You don't meet all the requirements? No problem. We look forward to receiving your application.Your energy booster at JUWIAt JUWI, an inspiring working environment awaits you. Our flexible working conditions creates the space for you to integrate your work into your life: &nbsp;<ul><li>Company culture:&nbsp;a space for creativity and innovation</li><li>International teams:&nbsp;collaborating and communicating continuously with teams across the JUWI group fosters professional growth in a culturally diverse environment</li><li>Structured environment:&nbsp;benefit from well thought out processes and procedures within our ISO 9001:2015 certified matrix organization</li><li>Professional development:&nbsp;access to a wide range of opportunities for advancing your career&nbsp;</li><li>Smart working:&nbsp;working from home opportunities is part of our commitment to cultivating a healthy work-life balance</li><li>Health insurance:&nbsp;we've got your back! Our private health insurance plan covers you</li><li>Performance-based bonus:&nbsp;work toward your best performance, with your bonus also reflecting the region's performance&nbsp;</li></ul>Our energy matches yours? Then apply for a job with us!Ready for a dream job full of energy and opportunities? Then get started - you can start with a few clicks! &nbsp; This is us - a strong team shaping the future &nbsp; At JUWI, we stand for a sustainable and strong future for all of us. Our motto “Power of Our Unity. Sustainable. Together. Strong” permeates everything we do, from planning to implementation. &nbsp; As a pioneer in the field of renewable energy, we develop innovative solutions to drive the transition to a sustainable energy supply. Our commitment to climate protection, community and economic progress is deeply rooted in our DNA. We look forward to meeting you. &nbsp; Want to feel more of our energy?

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ocean - hotel purser

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