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ACS Athens is seeking an Ed Tech Teacher Coach / Data Analyst to support faculty and the broader school community in the effective use of PowerSchool (SIS) and Schoology (LMS) following their implementation. This role will provide coaching, training, and ongoing system support while also supporting academic leadership through data reporting and analysis.The successful candidate will play a key role in strengthening instructional technology practices, ensuring data accuracy, and supporting schoolwide consistency in teaching, assessment, and communication.&nbsp;Key ResponsibilitiesTeacher Coaching &amp; Professional Learning<ul><li>Coach and support teachers in the effective use of PowerSchool and Schoology for instruction, grading, assessment, and communication. </li><li>Design and deliver individual and group training sessions across divisions. </li><li>Develop clear resources (guides, tutorials, templates, FAQs) to support consistent platform use. </li><li>Collaborate with academic leaders to identify faculty development needs and promote best practices in digital learning. </li></ul>System Support &amp; Platform Optimization<ul><li>Partner with the Technology Office to support platform functionality and continuous improvement. </li><li>Troubleshoot common issues and support workflow efficiency for teachers. </li><li>Support consistency and accuracy of gradebooks, assignments, attendance, and reporting. </li><li>Collect feedback and recommend improvements to academic and technology leadership. </li></ul>Schoolwide Digital Subscriptions Management<ul><li>Manage and oversee schoolwide subscriptions for online platforms and educational technology tools. </li><li>Maintain a current inventory of digital resources, licenses, renewal timelines, and vendor information. </li><li>Coordinate renewal planning and support evaluation of new tools aligned with instructional priorities. </li></ul>Data Analysis &amp; Reporting<ul><li>Generate reports and support academic data analysis using PowerSchool and Schoology tools. </li><li>Support leadership and faculty in using data to inform instruction and student support. </li><li>Ensure data integrity and consistent reporting practices across divisions. </li></ul>Community Support<ul><li>Support students and parents in navigating PowerSchool and Schoology. </li><li>Contribute to orientation sessions and communication materials in collaboration with relevant offices. </li></ul>&nbsp;QualificationsRequired<ul><li>Bachelor’s degree in Education, Educational Technology, or a related field (Master’s preferred). </li><li>3–5 years of teaching experience in a technology-rich environment. </li><li>Strong working knowledge of PowerSchool and/or Schoology (or comparable SIS/LMS systems). </li><li>Demonstrated ability to train and support adults through coaching and professional development. </li></ul>Preferred<ul><li>Experience in instructional coaching, educational technology leadership, or faculty training. </li><li>Experience with data analysis, reporting tools, and academic performance metrics. </li><li>Experience managing digital tools or schoolwide subscriptions. </li></ul>&nbsp;Key Skills &amp; Competencies<ul><li>Strong communication and relationship-building skills. </li><li>Ability to translate technical systems into practical classroom applications. </li><li>Strong organizational skills and attention to detail, especially regarding data accuracy. </li><li>Collaborative, service-oriented mindset and a commitment to continuous improvement. </li><li>Alignment with ACS Athens’ mission and the Conscious Citizenship model. </li></ul>&nbsp;Success Indicators<ul><li>Increased faculty confidence and consistent use of PowerSchool and Schoology. </li><li>Improved efficiency and accuracy in grading, reporting, and communication. </li><li>Well-managed schoolwide subscriptions with clear oversight and timely renewals. </li><li>Positive feedback from teachers, students, and families regarding support and training. </li><li>Increased use of data-informed instructional practices across divisions.</li></ul>

Ed Tech Teacher Coach / Data Analyst

Alba Graduate Business School, The American College of Greece is seeking a highly organized and detail-oriented professional to join its Executive Development team as a Full-time Project Administrator on a rotating shift schedule. The successful candidate will support the delivery of high-quality executive education programs for corporate clients, senior professionals, and industry leaders.About Alba Executive Development: Alba Executive Developmentoffers high-impact, applied learning programs for professionals and executives. Through open enrollment and customized courses, it helps individuals and organizations enhance leadership, strategy, transferable competencies and innovation skills. In the recent years, the department has also launched a Community Learning Series, with the mission to energize the business community, empower diverse community groups through learning, and equip them with the competencies needed for a successful, sustainable and fulfilling future.Key Responsibilities:<ul><li>Support the coordination and implementation of executive education programs, including scheduling, logistics, and communications with faculty and participants.</li><li>Oversee seminar operations, including onsite support during program opening and closing, ensuring all logistics are handled efficiently.</li><li>Serve as a main point of contact for participants and instructors, managing attendance records, correspondence, and participant queries.</li><li>Ensure accurate documentation, timely issuance of certificates and transcripts, and compliance with institutional procedures.</li><li>Assist in streamlining administrative workflows and utilizing digital tools for improved efficiency.</li><li>Utilize digital platforms—including learning management systems (LMS) and social media.</li><li>Coordinate travel arrangements and event logistics.</li><li>Provide onsite support at external venues when needed.</li></ul>Working Hours:This position operates on a rotating shift schedule. Candidates should be available to work morning or afternoon to support departmental and organizational needs.Required Qualifications:<ul><li>Bachelor’s degree in Business Administration, , Humanities, Education or a related field.</li><li>2–4 years of relevant experience in administrative support, project coordination, customer service, or a related role. Recent graduates with strong academic credentials and demonstrated potential are also encouraged to apply.</li><li>Excellent command of both Greek and English (written and spoken).</li></ul>Required Skills:<ul><li>High attention to detail</li><li>Ability to prioritize tasks and meet deadlines</li><li>Problem-solving and proactive mindset</li><li>Strong organizational, multitasking and problem-solving skills.</li><li>Excellent interpersonal skills.</li><li>Customer-centric approach</li><li>Adaptability and flexibility in a fast-paced environment</li></ul>Technical Skills:<ul><li>Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)</li><li>Calendar and meeting management</li><li>Document preparation and record management</li><li>Experience with virtual meeting platforms (Teams, Zoom, Webex)</li></ul>Other requirements:<ul><li>Flexibility in work schedule to support program delivery, including non-standard hours.</li><li>Willingness to travel locally as needed.</li><li>Strong sense of confidentiality, discretion, and adherence to ethical standards.</li></ul>

Project Administrator – Alba, Executive Development Department

Lead your next chapter with vision, ambition, and the freedom to make a global impact at Philip Morris International (PMI). Drive transformation alongside world-class experts, champion innovation, and discover how far your leadership can take you. About the Future in Progress: Future Leaders programOur 36-month program is designed for bold thinkers and ambitious professionals ready to experiment, introduce new ideas, and lead change that spans borders. Through two high-impact rotations, you’ll create transformative solutions while learning from some of the brightest minds in the industry. As you progress, you’ll build strong connections with senior leadership and a vibrant alumni community, all committed to accelerating your development and amplifying your influence. Your leadership journeyYour experience is designed as a progression—starting with mastering your home market and culminating in a truly international assignment. <ol><li>Home market immersion</li></ol><ol><li></li></ol><ul><li>Gain business fluency: Dive into PMI’s home market operations for a comprehensive understanding of our commercial landscape, ongoing transformation efforts, and key priorities.</li><li>Shape outcomes across functions: Work in partnership with diverse teams to address regional opportunities, developing approaches that drive progress.</li><li>Establish your leadership foundation: Own significant projects, sharpening your decision-making and stakeholder engagement skills. </li></ul><ol start="2"><li>International Assignment</li></ol><ol><li></li></ol><ul><li>Develop cultural agility &amp; a global mindset: Lead in a new market as you navigate local practices and regulatory environments—expanding your view as a leader across markets.</li><li>Deliver results at scale: Take charge of bold, data-driven initiatives, turning ideas into measurable value in real-world, multicultural settings.</li><li>Inspire across borders: Motivate and empower international teams, balancing local needs with PMI’s global direction, and creating lasting results in evolving markets. </li></ul>What makes this program unique<ul><li>Influence the direction of a business with worldwide reach by presenting your work directly to executive leadership.</li><li>Lead breakthrough initiatives with autonomy to challenge conventions, supported by mentorship from board-level executives.</li><li>Build a cross-market reputation and a professional network that spans continents, disciplines, and leadership layers.</li><li>Thrive in a culture that welcomes fresh perspectives, encourages experimentation, and supports your ambitions.</li><li>Receive a market-leading compensation and benefits package that recognizes your expertise, initiative, and tangible achievements. </li></ul>Who Can Apply?We’re searching for accomplished, forward-thinking professionals who thrive in complexity, take ownership, and are eager to shape the future. To be eligible for the Future in Progress: Future Leaders Program, you should have: thinking professionals who thrive in complexity<ul><li>A master’s degree in business, business administration, economics, or a related field (MBA preferable).</li><li>No less than 6 years of post-graduation professional experience in a global organization, with exposure to diverse markets and stakeholders.</li><li>Proficiency in English and the local language of the country where you’re applying.</li><li>Legal right to work in Europe and in the country of application (without sponsorship).</li><li>Willingness and ability to relocate internationally during the program.</li><li>Strong commercial awareness and the ability to apply business insights in decision-making.</li><li>Proven ability to think strategically and solve complex challenges.</li><li>Agility and resilience in fast-changing environments.</li><li>Initiative to drive progress and propose bold ideas.</li><li>Excellent communication skills and a collaborative approach to working across functions. </li></ul>&nbsp;What we offer:<ul><li>A dynamic and international work environment.</li><li>Opportunities for personal and professional growth.</li><li>Access to world-curated skills and leadership development journeys.</li><li>Space for individual initiative and innovation.</li><li>Competitive salary and benefits package (aligned to the market you will be joining).</li></ul>

Future Leaders Greece

SeaCrete Hotels operate in Chania since 1990 in the area of Apokoronas.SeaCrete Hotels is a fast growing business entity, currently operating with 3 hotels, targeting All inclusive, Beach, Family, 5 stars' vacations.Currently SeaCrete Hotels are looking to hire a successful Assistant Operations Manager.As an Assistant Operations Manager, you'll be looking to maximize the potential of your assigned business goals by cooperating closely with the Operations Manager of SCH delivering excellence in execution.This is a key role for someone who wishes to become a mature hospitality professional within the industry, in a growing and challenging marketplace.If you have talent and motivation, you'll find support and encouragement in every step of the way.Key Accountabilities• Achieve annual Operations KPIs targets with specific focus on:<ol><li>People management,</li><li>Food &amp; Beverage</li><li>Reviews (1000 clients per day on a full basis from April to November)</li></ol>• Ensure with the support of the HR department that the staff is equipped and performs at maximum level• Continuously monitor and improve ratings• Execute the operational plan to meet business and people objectives as well as client requirements.• Meet goals and KPIs for operational excellence in execution. Monitor closely the implementation and results.• Drive competitive performance in Client Satisfaction Survey.Essential Requirements• Bachelor's Degree in Hospitality Industry or other related field.• Excellent command of written and spoken English.• Proven Record in TripAdvisor and holιday check.• Use of KPIs with the help of Review Pro.• Use of technology for F&amp;B cost and salary cost.• Use of technology for on-line sales.• 5-7 years of Resort Operation Experience in a reputable and progressive or similar Resort (All inclusive, 4+ / 5 stars).• Local end to end operational plan development and implementation.Skills &amp; Capabilities• Eye for detail and excellence in execution.• Cooperation competencies &amp; people management.• High level of communication, influencing and negotiation skills.• Analytical skills and problem solving capability.• Developing and maintaining relationships with external suppliers and internal stakeholders.• Strategic thinking and decision making.• Ability to maintain a high level of professionalism and confidentiality.

ASSISTANT OPERATIONS MANAGER

The role is focused on delivering successfully admissions operations and driving enrollment growth for designated academic areas. As part of Keele Greece U.L.E. commitment to offering a tailored and high-quality admissions process, the successful candidate will play a critical role in providing prospective students with expert guidance and personalized support.The role is primarily outward-facing, with a strong focus on promoting Keele Greece U.L.E. &nbsp;programmes. Successful candidate will take ownership of their assigned academic areas, actively engaging with prospective students while building meaningful connections and expanding outreach efforts, ensuring a seamless balance between specialized program promotion and comprehensive admissions support.Role Accountabilities:<ul><li>Serve as the expert representative for a designated academic program area, delivering detailed advice to prospective students and external stakeholders about program opportunities and career pathways.</li><li>Stay up-to-date on market trends related to the program area and apply insights to recruitment strategies.</li><li>Actively promote the assigned programmes to prospective students.</li><li>Cultivate and maintain relationships with key decision-makers to drive programme-specific enrollment growth.</li><li>Represent Keele Greece U.L.E. at education fairs, open days, workshops, seminars, and conferences held across Greece (as needed).</li><li>Utilize CRM tools and the&nbsp; Database to efficiently track and manage applicant information.</li><li>Track metrics such as inquiries, applications, admitted students, and enrollment rates, providing regular updates to the Campus Director &amp; Director of Commercial Strategy &amp; Operations.</li><li>Respond to general inquiries and contributing to broader enrollment initiatives.</li><li>Share insights and feedback on admissions trends and market opportunities with the admissions department to inform overall.</li><li>Any other duties relevant to Admissions as assigned by the Campus Director &amp; Director of Commercial Strategy &amp; Operations.</li></ul>&nbsp;RequirementsCritical Experience &amp; Qualifications:<ul><li>&nbsp;Bachelor and or a Master Degree in Business, Marketing, Public Relations, or a related field.</li><li>Μinimum of 3-5 years’ experience in admissions, sales, marketing, or business development, ideally within an educational context.</li><li>Proven ability to specialize in academic programs and promote them based on their relevance for academic and career development.</li><li>Outstanding written, verbal, and presentation skills in English &amp; Greek language.</li><li>Proven ability to establish and maintain strong connections with students, agents, industry professionals, and educators.</li><li>Ability to work in the evening hours (essential).</li><li>Military obligations fulfilled (for male candidates).</li></ul>BenefitsWhat we offer:<ul><li>Competitive compensation package according to candidate's profile.</li><li>Medical Plan.</li><li>A professional career in a highly cooperative business environment with exceptional working facilities.</li><li>Opportunity to explore, deep dive and make a difference into the amazing world of Higher Education.</li><li>Continuing training &amp; professional development opportunities.</li></ul>

Academic Advisor (Admissions Department)

As Recruiter - Supply Chain, you will be responsible to implement effective talent acquisition programs, processes and solutions that will attract the right talent for the organization.&nbsp;What You'll Do:&nbsp;<ul><li>Manage the overall recruitment process (advertising, sourcing, interviewing, recommendation), negotiate competitive offers and implement local onboarding programs.</li><li>Meet regularly with hiring managers, business leaders and HR Business Partners to understand hiring needs, implement sourcing strategy, identify potential gaps in the process and suggest solutions for all issues evolving during the hiring process.</li><li>Monitor the costs of the recruitment process.</li><li>Develop new and innovative sourcing pipelines, partner with other stakeholders like universities/technical schools and participate in career events to increase candidate flow.</li><li>Use social media sites to promote the BIC employer brand, post jobs and engage candidates.</li><li>Manage the overall candidate experience, guide hiring managers on the process and make recommendations for continuous improvement.</li><li>Explore the market best practices in recruitment and staffing and implement appropriate best practices.</li><li>Partner with global Talent Acquisition team.</li></ul>&nbsp;What You Bring to BIC:&nbsp;<ul><li>Bachelor’s degree&nbsp;</li><li>Starting recruiting experience with mass recruitment in a corporate recruiting role and/or in an agency/search firm role</li><li>Excellent communication skills (verbal &amp; written)</li><li>Fluency in Engish</li><li>Previous experience in&nbsp; FMCG Sector is appreciated</li><li>Knowledge of SAP Success Factors or any other HR system</li><li>Multi-tasking, organizational, presentation, collaboration and negotiation skills&nbsp;</li></ul>&nbsp;&nbsp;

Recruiter - Supply Chain (1 Year Maternity Cover)

When you join our team, you are more than just an employee. You are a member of the TTEC family. That's why we offer many development opportunities and benefits that support your quality of life, goals and future needs.&nbsp;Apply now and join us!&nbsp;Who we are:&nbsp;In a nutshell, we use a blend of technology and people to help clients provide a great experience to their customers, build customer loyalty, and grow their business!&nbsp;Look at it this way... Do you remember that frustrating customer experience you had companies in the past? We fix it! It’s a complex job. It takes more than just retraining the customer service associate who helped you, or providing him the technology to have your information at his fingertips, or re-doing the website on which you searched for information. It takes assessing every single touchpoint that you might have with the company—from researching one of their products, to purchasing the product, to using the product, to receiving support—then putting in place the people, technology, processes and mindset needed to make your experience at each touchpoint the best it can be.&nbsp;That’s what we help some of the biggest and most recognizable brands in the world do! And we help them do it as efficiently and profitably as&nbsp;possible.&nbsp;You&nbsp;may find more information about us below:&nbsp;https://www.ttecjobs.com/en/what-we-do&nbsp;(opens in new window)So, are you ready?&nbsp;About the role:&nbsp;<ul><li>Providing administrative support to Human Resources executives.&nbsp;</li><li>Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, performance evaluations&nbsp;etc).&nbsp;</li><li>Coordinate HR projects (meetings, training, surveys&nbsp;etc).&nbsp;</li><li>Assist our recruiting team&nbsp;to source candidates and update our database.&nbsp;</li></ul><ul><li>Assist in payroll preparation by providing relevant data.&nbsp;</li><li>Conduct initial orientation to newly hired employee.&nbsp;</li><li>Communicate with public services when necessary.&nbsp;</li><li>Assisting with day to day operations of the HR functions and duties.&nbsp;</li><li>Compiling and update employee records.&nbsp;</li></ul>You’re the right fit for the position if you have:&nbsp;<ul><li>Minimally 6 months of experience in HC role</li><li>Fluent in English &amp; Greek.</li><li>High level of integrity, judgement and follow-through.&nbsp;</li></ul><ul><li>Strong attention to detail.&nbsp;</li><li>Great&nbsp;communication and&nbsp;interpersonal skills.&nbsp;</li><li>Proven track record of HR experience.&nbsp;</li><li>Desire to achieve goals.&nbsp;</li></ul>Desirable criteria:&nbsp;<ul><li>Previous experience in BPO.&nbsp;</li><li>Experience in a multilingual environment.&nbsp;</li></ul>What we are offering:&nbsp;<ul><li>Being part of a team of top class professionals, growing and developing in an innovative and fast paced environment.&nbsp;</li><li>Competitive salary.&nbsp;</li><li>Paid annual leave, 25 days per year.&nbsp;</li><li>Career development opportunities with a global organization.&nbsp;</li><li>Tuition Reimbursement program</li><li>Private medical and life insurance plan</li><li>Quartely performance bonus</li></ul>

Human Capital Generalist Temporary 6 Months

Are you hungry to be a part of the World's largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo.A career at PepsiCo means working in a culture where everyone's invited. Here, you can dare to be yourself. By showing up, you'll have the opportunity to learn, develop, and grow. Our supportive teams can fuel your professional goals to make a global impact. Join us. Dare for Better. PepsiCo Hellas currently employs around 1000 people at its 2 sites, including our headquarters in Athens. With well-known strong brands such as Pepsi, Lay’s, Quaker and Lipton, we are constantly ranked in the Top 3 Employers in the Country. We pride ourselves on being a great place to work and were rewarded for the 9th time with the Top Employer certification Greece and Europe. Joining PepsiCo means joining a dedicated team where innovation and forward thinking are encouraged.Responsibilities• Execute subscribed commercial and promotional agreements with clients in POS: product references• Detect and taking advantage of POS appointed opportunities aiming to improve merchandising and product exposition.• Grow the AFH Business through influential stakeholder management on the field• Develop our product portfolio through generating demand for some of the most loved brands across the GlobeQualifications• Build Win-Win Relationships &amp; Be a Trustworthy partner• Act as owner &amp; Identify new Sales Opportunities• Learning Agility • Dealing with ambiguity• Agility/Resilience• Innovative thinking • Critical thinking • Analytical/Numerical Skills - Utilise Data to generate Sales• Strong passion for sales• Typically has a Bachelor’s Degree in any field (Must Have)• A minimum of 1-2 years of successful Sales and/or Consumer Goods experience preferred.• Industry Knowledge preferred• English linguistic skills

AFH Sales Representative Outsourced Thessaloniki (Ορισμένου χρόνου) 446676

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is inviting applications from individuals interested in full time faculty appointments of the School of Business.This call refers to faculty in the rank of Assistant Professors or Associate Professors, who specialize in:Management<ul><li>This position involves a rigorous examination of contemporary management theories and practices, integrating organisational behaviour, decision-making, operations, leadership, performance measurement and other managerial functions aiming to prepare students for effective managerial and leadership roles across diverse, digitalized organisational contexts.</li></ul>Leadership<ul><li>This position involves analytical exploration of leadership theory, development and practice, emphasising evidence-based approaches to influence, ethical decision-making, change management and the cultivation of adaptive leadership capabilities in complex environments.</li></ul>Corporate Strategy<ul><li>This position involves advanced analysis of corporate-level strategy formulation and implementation, including competitive positioning, diversification, mergers and acquisitions, sustainability, ethical governance and strategic renewal to guide long-term value creation and stakeholder alignment.</li></ul>Key Duties and Responsibilities:Faculty at the UNIC Athens are responsible for delivering high-quality, coordinated teaching and following university academic procedures. They must prepare course outlines that match approved syllabi, work with academic leaders on textbook selection, and use a range of assessment methods to monitor and support student progress. They are also expected to protect exam materials, invigilate exams, follow final examination regulations, keep accurate grade and attendance records, report excessive absences, retain assessed work as required, and submit an end-of-semester online portfolio.In addition to teaching, faculty are expected to support students through advising hours, discussions of exam results, progress evaluation, and recommendation letters. They must also contribute to university life by attending meetings and participating in professional development. Professional conduct is a key expectation, including appropriate appearance, fair and unbiased treatment of students, avoiding political influence in teaching or assessment, and not participating in illegal organizations.Qualifications:<ul><li>A Doctorate</li><li>Evidence of potential for excellence in teaching, research, publications in international outlets and for a successful academic career.</li><li>Ability to teach in Greek and/or English</li></ul>Experience:Minimum of 5 years of teaching experience in the Higher Education sector.

Full Time Faculty Department of Management - UNIC Athens

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is inviting applications from individuals interested in full time faculty appointments of the School of Business.This call refers to faculty in the rank of Assistant Professors or Associate Professors, who specialize in:Accounting or Finance&nbsp;The position involves a rigorous and analytical examination of accounting and financial principles, including financial reporting, financial accounting, managerial accounting, taxation and accounting information systems, financial management, corporate finance, investment analysis, risk management and governance. It integrates accounting and financial standards, quantitative methods and ethical frameworks to support informed decision‑making, transparency and sustainable value creation in contemporary organizational and financial environments.Duties and Responsibilities:Faculty at UNIC Athens are responsible for delivering high-quality, coordinated teaching and following university academic procedures. They must prepare course outlines that match approved syllabi, work with academic leaders on textbook selection, and use a range of assessment methods to monitor and support student progress. They are also expected to protect exam materials, invigilate exams, follow final examination regulations, keep accurate grade and attendance records, report excessive absences, retain assessed work as required, and submit an end-of-semester online portfolio.In addition to teaching, faculty are expected to support students through advising hours, discussions of exam results, progress evaluation, and recommendation letters. They must also contribute to university life by attending meetings and participating in professional development. Professional conduct is a key expectation, including appropriate appearance, fair and unbiased treatment of students, avoiding political influence in teaching or assessment, and not participating in illegal organizations.Qualifications:<ul><li>A Doctorate</li><li>Evidence of potential for excellence in teaching, research, publications in international outlets and for a successful academic career.</li><li>Ability to teach in Greek and/or English</li></ul>Experience:Minimum of 5 years of teaching experience in the Higher Education sector.

Full Time Faculty Department of Accounting, Economics and Finance

PURPOSE OF POSITION<ul><li>The Head Waiter assists the Restaurant Manager to ensure efficient&nbsp;food and beverage (F&amp;B) operations and maintains productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>You are required to be self-motivated and run outlets independently, continuously making the effort to coach and develop the Restaurant Team.</li><li>It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Plan, schedule and assign staff to their relevant sections, accordingly; assist the Restaurant Manager with conducting daily menu presentations and organizing &amp; executing F&amp;B related ship functions and special events; greet and welcome Guests and check on their well-being, while on duty.</li><li>Manage and control Guest reservations and seating, when instructed; communicate Guest allergies and special needs to relevant parties.</li><li>Ensure professional and efficient communication with the Executive Chef, Galley Team and Bar Team.</li><li>Conduct accurate monthly inventory’s and assist the Restaurant Manager with creating durable orders.</li><li>Work within set restaurant-cost budgets; manage tasks related to inventory; conduct stock takes.</li><li>Manage and control Restaurant Pest Management Logs in accordance with all Public Health Policies.</li><li>In conjunction with the Restaurant Supervisor, regularly update the Restaurant Manager about the performance of the Restaurant Team; identify opportunities to improve service delivery in accordance with Viking’s STAR Service Standards, by incorporating feedback from the Restaurant Team.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Plan, schedule and assign staff&nbsp;to their relevant sections, accordingly;&nbsp;monitor the Time &amp; Attendance&nbsp;System, in accordance to Maritime Labor Convention (MLC) 2006.&nbsp;&nbsp;</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Identify potential STARS, and assist, train &amp; lead them to success; implement and motivate a culture off ownership &amp; responsibility and provide the necessary guidance/training and information to the Restaurant Team, in accordance with company standards and operational needs.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Restaurant KPI goals (quality &amp; financial) for the Restaurant Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum 2 years’ experience as a Head Waiter, Assistant Maitre’d, or similar position, within a premium brand hospitality environment. Shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with in-depth knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li><li>&nbsp;</li></ul>Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Head Waiter&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Restaurant Manager&nbsp;Direct reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Supervisor,&nbsp;Waiter, Assistant Waiter, Café Attendant, Crew Mess AttendantLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager

JAPAN - Japanese Speaking Head Waiter

As a Viking Shipboard Leader, you represent Viking’s values and leadership philosophy (Hávamál). You are a hospitality professional who demonstrates passion for excellence, who takes ownership for your areas of responsibility, and who believes in empowering your team with the skills, knowledge and tools to succeed. You are an exceptional role model for the Viking Family and have strong motivation to achieve the company’s goals and objectives. You are flexible, stress resistant, focused, and a truly committed team member.&nbsp;PURPOSE OF POSITION<ul><li>The 1st Housekeeper assists the Executive Housekeeper in the efficient &amp; safe organization and operation of the housekeeping department.</li><li>Provide support and cover for the Executive Housekeeper during absence.</li></ul> YOUR RESPONSIBILITIES<ul><li>Responsible for the daily activities of the Asst. Chief Housekeepers and housekeeping personnel.&nbsp;</li><li>Prepare and revise work schedules and submit to Exec. Housekeeper for final approval.</li><li>Monitor daily work performance of the Asst. Chief Housekeepers and Housekeeping personnel, enforce that all work performance meets VOC standard.</li><li>Prepare and submit performance appraisals for the Asst. Chief Housekeepers and review performance appraisals for housekeeping personnel before submitting it to the Executive Housekeeper for review.</li><li>Consult, guide, and administrate disciplinary procedure when and if required. All performance evaluations and disciplinary issues are to be reviewed by the Executive Housekeeper prior being issued or administered.&nbsp;&nbsp;&nbsp;</li><li>Daily communication with the Executive Housekeeper to update on operation and concerns and serve as liaison between Exec Housekeeper, Asst. Chief Housekeepers, and housekeeping team.</li><li>Provide development opportunities and shadowing for the Crew and assist in covering for shortages in the managerial team as required.</li><li>Organize, supervise, and ensure proper handling of luggage.</li><li>Provide and coordinate follow-up on functionalities and technical issues related to guest stateroom areas, public areas, guest self-service laundry, crew areas and facilities.</li><li>Ensure inventory are carried out as per assign schedule.</li><li>Prepare, review, and check all relevant reports, documents, logs, checklists, Public Health and safety logs, and any other paperwork necessary for the operation of the department, and ensure their accuracy.</li><li>Monitor par levels of all lockers within the relevant working areas and ensure that sufficient supplies are available for the Stateroom Host; arrange for the collection of general store items as per the schedule and ensure that all items are properly distributed to lockers within the relevant working areas; complete the weekly general supply requisition and submit the requisition for approval.</li><li>Inform the Executive Housekeeper of any Guest related issues, resolving these issues according to Viking’s STAR Service Standards; follow up on any special requests from Guests.</li><li>Regularly conduct random inspections including Guest Staterooms, public areas, corridors and lockers to ensure that these areas are according to company policies and procedures and employee health and fire/chemical safety. Any damages/malfunctions found during such inspection must be corrected accordingly and reported to the Executive Housekeeper.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention.</li><li>Meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in all areas, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Housekeeping KPI goals (quality &amp; financial).</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company</li><li>Prepare for &amp; participate in all Public Health inspections onboard.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 2 years plus experience as an 1st Housekeeper or similar position, within a 5 Star hospitality environment, and experience with ship operations of 500+ staterooms required; must have experience in leading a multi-cultural team.</li><li>Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral English communication skills – the ability to speak an additional language is an advantage.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; team builder with exceptional motivational skills and coaching ability is required; must have a keen eye for cleanliness and attention to detail.</li><li>Must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Must be flexible and stress resistant, team player, shows commitment.</li><li>Business Administration or Hotel Management degree is preferred.</li><li>Must have excellent knowledge of all Public Health Policies.</li><li>Strong knowledge of housekeeping chemicals, equipment, sanitation processes &amp; procedures</li><li>Strong knowledge of Human Resources procedures and their applications.</li><li>Ability to lead and motivate a diverse crew.</li><li>Exceptional Training and guest interaction skills</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to Viking’s Image and Uniform Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;

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