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Intellectica is recruiting a Senior Construction Site Engineer on behalf of a dynamic and fast-growing construction company specializing in the development, renovation, and delivery of high-specification private residential projects. With a strong reputation for delivering complex residential transformations, the company is launching a full-scale reconstruction of a multi-unit building in central Athens. To lead this initiative, we are seeking a highly experienced and autonomous&nbsp;Senior Construction Site Engineer who will take full ownership of the construction site and drive the project from inception to completion. Reporting directly to the Project Manager and the General Manager, this role is ideal for a seasoned professional who thrives in managing large-scale renovation works, coordinating teams, and ensuring technical excellence throughout the build.Key activities and responsibilities of this role include:<ul><li>Take full responsibility for the execution of a €1M+ building reconstruction project (59 apartments) in central Athens</li><li>Lead and manage all on-site operations, ensuring compliance with safety standards, technical specifications, and project timelines</li><li>Develop and maintain the site’s organogram, detailed Gantt schedules (MS Project) and technical documentation</li><li>Interpret architectural and mechanical drawings, propose structural solutions (e.g., steel constructions) using AutoCAD</li><li>Coordinate subcontractors, suppliers, and internal departments to ensure smooth execution and timely delivery of materials</li><li>Prepare and evaluate technical specifications, cost estimates, and vendor proposals</li><li>Communicate directly with clients, providing updates, managing expectations, and resolving issues professionally</li><li>Conduct quantity take-offs and progress measurements for reporting and billing purposes</li><li>Ensure full understanding and control of the site’s timeline, resources, and deliverables</li><li>Collaborate with the Project Manager and senior leadership to align execution with strategic goals</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Civil Engineering, Mechanical Engineering or related field; A Master’s degree or certifications in relevant areas will be highly welcomed</li><li>Minimum 7 years of hands-on site experience in large-scale construction or renovation projects</li><li>Proven ability to manage complex projects independently, with full site responsibility</li><li>Excellent understanding of architectural and mechanical drawings and construction methodologies</li><li>Strong proficiency in AutoCAD, MS Excel, MS Word, and MS Project (or relevant project management tools)</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Strong leadership and ownership mindset</li><li>Excellent communication and client-facing abilities</li><li>Excellent planning and coordination skills</li><li>Proactive and solution-oriented mindset</li><li>Attention to detail and quality focus</li><li>Adaptability in dynamic site environments</li></ul>Apply Now

Senior Construction Site Engineer int-0403

The LCV Specialist will support Ayvens Greece sales teams by providing commercial vehicle industry &amp; market knowledge, advice and guidance. Moreover he / she will provide advice to clients and new business prospects at the vehicle qualification stage on vehicle specification and ancillary equipment to ensure best fit for purpose.Through this role the candidate will liaise with the van manufacturers and importers, third party suppliers / vehicle converters to ensure accuracy and competitiveness of LCV maintenance budgets. Furthermore he/she will provide operational and in-life advice and recommendations to Ayvens Greece customers, particularly in the areas of selecting the appropriate commercial vehicles, according to legislation &amp; compliance to optimize their vehicle utilization.Key Responsibilities:<ul><li>Support the sales teams on winning van / light commercial vehicle business.</li><li>Provide current LCV market and industry information to support the Bid &amp; Tender team for the top 20–25 new commercial vehicle customers and prospects.&nbsp;</li><li>Identify van fleet operators for the New Business team to target and prioritize.</li><li>Actively promote Ayvens LCV proposition and seek to increase take up of the Ayvens commercial vehicles products and services.</li><li>Attend meetings with prospects and existing customers to carry out needs assessments to recommend and advise on fit for purpose vehicles, specifications, legislation, and compliance.</li><li>Make recommendations on commercial vehicle makes and versions including 3rd party specialist suppliers of vehicle racking, lifts, cranes, refrigeration and vehicle livery.</li><li>Support colleagues in both the Implementation and Engage teams to ensure smooth transition and onboarding of CV clients</li><li>Provide input and content for CV Tender management.</li><li>Liaise with the commercial training team in order to organize relevant trainings to the sales and other teams.</li><li>Service quality: Maintain a high level of service focus, ensuring Ayvens Customer Service Style is adopted and always supported.</li><li>Achieve pre-determined customer satisfaction/loyalty objectives and adherence to relevant SLA’s.</li><li>Ensure accurate recording of all relevant information to Commercial CRM.</li><li>Keep abreast of commercial vehicle market conditions and specific industry and organizational changes &amp; developments and regularly communicate this knowledge through the relevant areas of the business.</li><li>Plan, organize and execute training &amp; awareness sessions to the commercial team and all relevant internal partners, aiming to increase product knowledge level.</li><li>Along with the product team, develop and maintain a process for regular production and analysis of key performance indicators relating to Ayvens van fleets.</li></ul>Qualifications &amp; Skills:<ul><li>University degree in Business Administration or technical education.</li><li>Minimum of 5 years’ working experience in B2B environment</li><li>Background in relevant commercial vehicles sales will be considered an asset.</li><li>The ideal individual should have robust knowledge of how sales and account management functions operate and interact with clients within complex sales and business environments.</li><li>Very good coaching and training skills.</li><li>Solid quantitative (numerical and problem solving) skills.</li><li>Basic knowledge of Finance and Cost controlling.</li><li>Strong organizational and coordination skills.</li><li>An entrepreneurial mind-set with strong self-motivation and the ability to work independently.</li><li>Able to take initiative and the confidence to take business solutions from concept stage to implementation.</li><li>Good interpersonal and communication skills.</li><li>Ability to present options and recommendations to a Board level audience.</li><li>Able to communicate persuasively across a range of different stakeholders.</li><li>Team work &amp; listening skills.</li><li>IT literacy and ability to adapt in a complex IT ecosystem.</li><li>Motivated individual with a strong track record of delivery.</li><li>Fluency in English (speaking and writing).</li></ul>

LCV Specialist

The&nbsp;Deputy Security Manager&nbsp;deputizes the Security Manager in ensuring the safety and security of passengers, staff, and assets of the airline.This role involves overseeing the documentation and implementation of security measures, coordinating with relevant authorities and third party security staff.The Deputy Security Manager also steps in for the Security Manager during absences and plays a crucial role in emergency response.Responsibilities:<ul><li>Assist in developing and implementing company’s security policies and procedures.</li><li>Monitor day-to-day security operations to ensure compliance with regulatory requirements and internal policies.</li><li>Conduct regular security inspections and audits to identify, prevent and mitigate potential threats.</li><li>Coordinate with internal and external stakeholders, including law enforcement and regulatory bodies, to manage and respond to security threats.</li><li>Develop and implement emergency response plans and conduct drills and simulations.</li><li>Ensure compliance with national and international aviation security regulations (e.g., TSA, ICAO, IATA).</li><li>Prepare and submit security reports and documentation to regulatory authorities.</li><li>Keep abreast of changes in security regulations and update policies and procedures accordingly.</li><li>Lead investigations into security incidents or potential breaches.</li><li>Coordinate with relevant departments and authorities during security incidents.</li><li>Implement corrective actions and preventive measures following incidents.</li><li>Oversee the maintenance and operation of security equipment, including surveillance systems, access control, and screening devices where applicable.</li><li>Ensure a secure and positive experience for passengers, maintaining a balance between security and customer service.</li><li>Train accordingly SKY express personnel on elements within the perimeter of the Security Manager area of responsibility.</li></ul>Competences:<ul><li>Excellent leadership and team work skills.</li><li>Ability to assess and mitigate security risks.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work under pressure and make decisions during emergencies.</li></ul>Requirements:<ul><li>Bachelor’s degree in Security Management, Aviation Management, or a related field.</li><li>Relevant certifications (e.g., Certified Protection Professional, Certified Aviation Security Professional) are a plus.</li><li>Minimum of 5 years of experience in security management, with at least 2 years in a supervisory role within the aviation industry.</li><li>Strong understanding of aviation security regulations and standards.</li><li>Fluency in English (oral and written).</li></ul>Notes:<ul><li>Primarily Athens International airport-based, with occasional travel to other locations as required.</li><li>Full-time position with a need for certain flexibility in working hours, including nights, weekends, and holidays.</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the planned addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connectingpeople, businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Deputy Security Manager

The Senior SAP MM-WM Consultant is a key role which is crucial for the digital transformation of ΕLVAL’s, and generally Aluminum segment’s manufacturing processes. The objective is to lead the design, implementation, optimization and support of SAP MM-WM solutions at Aluminium Segment plants. It requires a deep understanding of SAP MM &amp; WM modules and entails working closely with cross-functional teams in the Aluminium segment to achieve company’s business objectives.&nbsp;Key accountabilities as a&nbsp;Senior SAP MM-WM Consultant&nbsp;<ul><li>Prepare and deliver functional specifications of SAP Materials Management (MM) and SAP Warehouse Management (WM) solutions, considering integration points with other SAP modules (e.g., SD, FI, PM, PP) and other non-SAP Enterprise Systems</li><li>Lead the design, configuration and implementation of new SAP MM-WM solutions comprising any required migration activities</li><li>Lead functional, integration, user acceptance of any regression testing activities to ensure implementation follows project’s specifications</li><li>Provide training to end users, major stakeholders and deliver relevant Documentation</li><li>Provide ongoing support to ensure no disruption of business operations</li><li>Identify areas for improvement in current processes and propose innovative solutions for digital transformation</li><li>Collaborate with cross-functional corporate teams and/or external consultants, to ensure the successful implementation and integration of SAP MM-WM solutions</li></ul>Knowledge, Qualifications and Experience<ul><li>BSc/MSc degree in Engineering, Computer Science, or other relevant field</li><li>5+ years of professional experience in SAP MM-WM implementations, with a proven track record of success in at least one full cycle implementation project in S/4HANA</li><li>Experience in MM module: Material Master, Vendor Master, Purchasing Elements, Invoice Verification, Valuation and Account Determination.</li><li>Experience in WM module: Order picking, packing, shipping, inventory management, stock management</li><li>Strong understanding of supply chain processes, workflows, PP Module, variant configuration and/or ABAP understanding will be considered as a plus</li><li>Knowledge of software development lifecycle</li><li>Strong organizational skills and ability to handle multiple tasks in parallel</li><li>Attention to detail, critical thinking&nbsp;and decision-making ability</li><li>Analytical, organizational and time management skills</li><li>Proficient in English language</li></ul>

BUSINESS APPLICATIONS SENIOR SPECIALIST (3263)

Golden A/S (Συστήματα Ισχύος Α.Τ.Ε.Ε.), a marine automation company is currently seeking to recruit an PLC / SCADA Automation Programmer with strong automation programming background with keen sense of punctuality, presentation and details. The Engineer will be joining our Programming team and manage all the process from initial design to programming and commissioning of various electrical / automation projects including but not limited to: Electrical Switchboards, PLC Systems, Power management Systems, Power Plants, in the Greek area as well as abroad.ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>· Experience in marine electrical systems design and analysis.</li><li>· Programming in Codesys</li><li>· Programming in DCS Environment</li><li>· Redundant System Design</li><li>· Preparation of electrical material take off.</li><li>· Possess good knowledge in automation integrations such as vessels, yachts etc.</li><li>· Prepare System documentation.</li><li>· Project management, Project scheduling, client interaction, site visit (client office, ship, etc.)</li><li>· Sound knowledge of all marine electrical safety practices and procedures.</li></ul>REQUIRED QUALIFICATIONS AND SKILLSTechnical / Professional: bachelor’s degree in engineering (Electrical and Computer Engineer / Software Engineer) or Diploma / Degree in Marine Electrical system is preferred.Technological:· Very Good Experience use of Automation Programming (Codesys / Ladder / STL / FBD / Schneider Electric Platforms)· Competent in Microsoft Office· Knowledge of classification rules &amp; requirements, statutory regulations, marine safety &amp; technical codes, and other relevant engineering standards applicable to ships· Good skills and knowledge in Project ManagementGeneral:· Ability to work well under pressure.· Demonstrate ability to handle work professionally, independently and efficiently.· Continuous improvement mindset.· Proactive at work.· Detailed-oriented.· Able to travel overseas when required.People/Relations:· People-oriented personality· Good team player with good attitude, integrity, interpersonal, organization and time management skills· Demonstrate Good communication skill with Technical Manager, Superintendent, ship’s Captain, Chief Engineer/Officer, or Crews on board.· Adopt Good Safe Practice and self-motivated engineer with knowledge of risk management know how while working on ships.Preferred Qualifications:· English· Italian&nbsp;We offer you:<ul><li>Medical insurance</li><li>Competitive compensation</li><li>Continuous development opportunities</li></ul>

PLC Programmer/SCADA Developer - JOBID: AEP-300323

ROLE OVERVIEW<ul><li>Part of our Galley team on our Ocean vessels, the Executive Chef ensures the efficient operations of all food production areas, by consistently analyzing the food production quality &amp; cost, keeping within budget and monitoring time management.</li><li>The Executive Chef reports to Hotel General Manager.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Work within set food-cost budgets and follow the portion control chart accordingly and adjust food requisitions to avoid any possible overproduction.</li><li>Share the overall responsibility of all food orders &amp; consumption with the Inventory Manager in terms of Guest count, itinerary, availability &amp; usage.</li><li>Constantly strive to upgrade the food quality and presentation, host Kitchen Table events and cooking demonstrations; make use of culinary check lists on a frequent basis.</li><li>Maintain direct communication with the Inventory Manager for provision related matters - slow and non-moving item lists, inventory, standard products, maintaining par levels, first in first out (FIFO).</li><li>Ensure the maintenance and upkeep of all Galley equipment by overseeing the Annual Galley Equipment Budget Projection and documenting &amp; reporting any damages/malfunctions to all relevant parties; and ordering, receiving, issuing &amp; maintaining par levels, for the equipment store.</li><li>Ensure that all menus, recipes, methods and specifications are adhered to, and spot-check all venues serving food on a daily basis to ensure that all food outlets &amp; displays are in line with the quality &amp; cleanliness of Viking’s Standards and all Public Health Policies.</li><li>Regularly inspect Galley areas in conjunction with the Public Health Officer and Kitchen Steward, to ensure a clean and safe workplace.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity, and retention; meet with Team Leaders on a daily basis.</li></ul> WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp; Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul> On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp;</li></ul> Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Tax-free salary</li></ul> YOUR PROFILE<ul><li>Must have shipboard or premium hospitality experience with at least 2 - 3 years in the same role; advanced culinary skills are required</li><li>Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes. The ability to speak additional languages is an advantage.</li><li>Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with a proven and comprehensive knowledge of all Public Health and Sanitary Policies, team builder with exceptional work ethic, motivational skills, and coaching abilities.</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week. Previous cruise industry experience is an advantage.</li></ul> APPLICATION AND JOB RELEVANT INFORMATION Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times.&nbsp;Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company.&nbsp;&nbsp;For further information, please&nbsp;contact our recruiting team.

OCEAN - Executive Chef

We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast thinking "B2B Deployment Engineer" to be part of our successful “B2B Deployment” team.You have a challenging mission for:The B2B Deployment Engineer will be responsible for the design, implementation, and activation of enterprise telecom solutions (SD-WAN, SD-Branch, Managed Services) across Nova’s network and customer premises. The role combines technical analysis, network design, and collaboration with multiple vendors to deliver large-scale B2B projects. What will you do:<ul><li>Collection of Customer appropriate technical information to proceed on low level design and analysis of complex local area Customers networks to migrate them on Managed Telecom Services or new Generation services (ex. Secure Sdwan, Sdbranch etc.)&nbsp;</li><li>End to End Technical Provisioning of Telecom Managed Services on Nova infrastructure (Core IP, Access IP) &amp; at Customer premises (CPEs, appliances)&nbsp;</li><li>Participation to the prepare of B2B Large scale customers RFP</li><li>Technical Development of B2B Services Tailor Made Solutions&nbsp;</li><li>Technical Development &amp; Lab Adjustment of B2B new NTs &amp; CPEs&nbsp;</li></ul>It would be great if you have:<ul><li>BSc or MSc in Computer Science, Information Security or related degree&nbsp;</li><li>At least 3 years of experience in Telco</li><li>Experienced in deployment, operation, design of complex networks &amp; security solutions (dynamic routing, tunnelling etc)&nbsp;</li><li>Experience in deployment &amp; design of Telecom services based on multi-vendor equipment’s (Cisco, Fortinet, Mikrotik)&nbsp;</li><li>Deep knowledge of cutting-edge Technology SD-WAN &amp; SD-Branch&nbsp;</li><li>Basic knowledge of perimeter Security &amp; Next Generation Firewalls&nbsp;</li><li>Certifications are desirable (Fortinet NSE4-7, Cisco CCNP/CCSP/ CCNA/&nbsp;NSE4/NSE5)&nbsp;</li><li>Basic knowledge of IP Telephony &amp; SIP Protocol&nbsp;</li></ul>What you will get:<ul><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

B2B Deployment Engineer

Based in Athens, Greece, and reporting to the Accounting &amp; Tax Manager, the Accountant will be responsible for maintaining general ledger entries and ensuring that ledger data is accurate and precise. Provide some insights into the financial performance of the areas of assigned of responsibilities.The Accountant will oversee the accurate execution of daily accounting tasks, ensuring full adherence to established deadlines. The role requires a strong understanding of company policies and procedures, with the ability to identify normal and abnormal patterns when reviewing financial data. The Accountant ensures that all departments comply with internal processes and that all systems and data processing tools operate with built in integrity. Key duties include recording P&amp;L transactions (A/P, transfers, collections, etc.), supporting the monthly management accounts closing process, and handling all month end related responsibilities. The role provides financial insights on restaurant P&amp;L performance and collaborates closely with Store Managers. Additionally, the Accountant supports Admins in day to day tasks and coordinates with both Admins and Store Managers to ensure timely completion of month end activities. The position works closely with Restaurant Leaders and the Operations department, fostering a collaborative environment that promotes knowledge sharing and effective teamwork. Further responsibilities include preparing all necessary documentation for archiving and assisting in Statutory, Tax, and Internal Audits.THE COMPANYPremier Capital plc is the Developmental Licencee for McDonald’s in Estonia, Greece, Latvia, Lithuania, Malta, and Romania, operating 200 restaurants, including McDrive, McDelivery and McCafé operations. The group employs over 12,000 people, serving more than 90 million customers across these six markets in 2024 alone.Premier Capital represents the McDonald’s business within Hili Ventures, the group engaged in food service &amp; retail, real estate &amp; hospitality, shipping &amp; logistics, oil &amp; gas, engineering, and technology in 10 countries across Europe and North Africa with a team of over 13,000 people. Hili Ventures is a proud partner of McDonald’s, Apple, Konecranes, Microsoft, NCR, Six Senses and many other global brands.Premier Capital Hellas operates 35 restaurants and employees more than 1.600 employees who serve more than 11.5 million guests annually.THE REQUIREMENTSThe ideal candidate will hold a Bachelor’s degree in Accounting, Finance, or a Business-Related field and have at least 2–3 years of experience in a similar role. Familiarity with accounting software (such as Navision), strong proficiency in MS Office, particularly Excel, and a good command of the English language are essential qualifications for this position.

Accountant

Assist the Receiving Officer in receiving all goods at the resort. To be able to do both random and thorough check of all goods received in compliance with Goods Safety Handling and to check all aspect related including quantity of the goods received, expiry date and any amount excess or short and to put aside all the goods which are not up to the hygiene standard of the resort (to be reported to Receiving Officer for follow up). Effectively communicate with Purchasing, Cost Control, Senior Storekeeper and other Department and Section Heads.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>To check daily all Purchase Orders and Market List and ensure that items to receive this day are received with accordance to the Resorts standards.</li><li>To check the invoice with the price agreed to, and if any discrepancies refer back to Purchasing Department immediately.</li><li>To check the Boat Dispatch note is in accordance with the Invoice.</li><li>To check the goods are kept the correct places while transporting by the boats if not immediately inform Purchasing Department (Items to be kept as chilled should be in the cool room)</li><li>Items damaged while transporting should be inform to Director, Procurement for further investigation &amp; record them.</li><li>To maintain the file of Purchase Orders against GRN numbers received daily basis.&nbsp;</li><li>Not amend any approved Purchase Orders or Invoices without the consent of the Cost Controller, Director, Procurement and Director, Finance.</li><li>To prepare a non-received items list from Market List &amp; distribute to Executive Chef &amp; Purchasing.&nbsp;</li><li>To prepare and distribute copies of the daily Receiving Report to relevant departments.</li><li>Communicate effectively and keep the expected date of arrival of goods ordered to the Resort (not to Male’).</li><li>Prepare the list of pending documents need to complete the GRN posting &amp; inform Purchasing Department to follow up.</li><li>Completed receiving batch (approved Purchase Order, Invoice / Delivery Note/ Good Received without Invoice with signatures &amp; signed GRN) hand over to cost control office daily.</li><li>To prepare weekly/monthly receiving status report with all received items and of all open orders.</li><li>Maintain full confidentiality over Resort Financial status.</li><li>Maintain high spirit among the Finance Department staff as well as other resort staff.</li><li>Responsible for proper filing system in the Receiving Department.</li><li>To assist the Manager, Cost Control for Inventory taking, if needed.</li><li>To work multi task jobs in the Finance section.</li><li>Use creative and positive thinking. Throw new ideas for constant improvement of the Receiving system including internal controls.</li><li>To assist the Director, Finance with whatever information relating to Receiving Department work&nbsp;</li><li>Be prepared to do any other work within the department in order to assist other areas or in the event of other staff on emergency leave or when requested by Director, Procurement and Director, Finance.&nbsp;</li><li>Ensure that Receiving &amp; Store areas are clean all the time.&nbsp;</li><li>To perform any additional duties and/or special projects as requested by Director, Procurement and Director, Finance.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements &nbsp;<ul><li>Communication skills, interpersonal skills&nbsp;</li><li>1 year experience on the same task</li></ul>

Clerk, Receiving (11591)

Στα KFC ο υπόδιευθυντής εστιατορίου έχει υπό την ευθύνη του:•Την λειτουργία του εστιατορίου κατά την βάρδια εργασίας του•Την επιλογή, εκπαίδευση και ανάπτυξη του προσωπικού του τμήματος•Την αύξηση των πωλήσεων, τη διαχείριση του εργατικού κόστους καθώς και του food &amp; beverage cost με βάση τους στόχους του τμήματος και το budget του καταστήματος•Tην εκτέλεση των ενεργειών marketing μέσα στο κατάστημα•Tην διασφάλιση της υψηλής ποιότητα φαγητού με βάση τα standard των KFC παγκόσμια•Την τήρηση των προδιαγραφών λειτουργίας του εστιατορίου και την εφαρμογή των κανονισμών Υγιεινής και Ασφάλειας Τροφίμων - HACCPO υποψήφιος/α θα πρέπει να έχει:-Εμπειρία τουλάχιστον 2 ετών σε ανάλογη θέση, σε οργανωμένο περιβάλλον εστιατορίου ή στο χώρο του hospitality-Κατανόηση βασικών αρχών διοίκησης επιχειρήσεων, οικονομικής ανάλυσης και λογιστικής-Καλή γνώση και χειρισμό ΗΥ/Office-Άριστη γνώση της Ελληνικής και καλή γνώση της Αγγλικής - γραπτώς και προφορικώς-Ηγετικές και διοικητικές ικανότητες-Δυναμική προσωπικότητα, ικανότητα στην επικοινωνία, ομαδικότητα στην εργασία, δυνατότητα επίτευξης στόχων, χιούμορ-Σπουδές στον τομέα του Hospitality/Business Administration θα θεωρηθούν επιπλέον προσόντα✔️Oι Αξίες μαςΠιστεύουμε σε όλους τους ΑνθρώπουςΚρατάμε το επίπεδο των εστιατορίων μας ψηλάΚάνουμε την διαφοράΑναπτύσσουμε συνεχώς την τεχνογνωσία μαςΔουλεύουμε ομαδικάΕπιβραβεύουμε τα μικρά και τα μεγάλα επιτεύγματα της ομάδας✔️ΕξέλιξηΣτα KFC δημιουργούμε συνεχώς ευκαιρίες ανάπτυξης για όλους τους εργαζόμενους. Το μονοπάτι εξέλιξης είναι πάντα διαθέσιμο για αυτούς που θέλουν να χτίσουν την καριέρα τους στην εστίαση! Εάν θέλεις κι εσύ να ανήκεις σε μια εταιρεία που συνεχώς εξελίσσεται, προσφέροντας μοναδική εμπειρία εξυπηρέτησης σε κάθε επισκέπτη της, τότε ανυπομονούμε να σε γνωρίσουμε.✔️Κουλτούρα αναγνώρισηςΟι άνθρωποι μας είναι η κινητήριος δύναμη στα καταστήματα μας και οι ισχυρά θεμελιωμένες αξίες μας αποτελούν τη βάση πάνω στην οποία στηρίζεται κάθε ενέργεια της εταιρίας. Στα KFC πιστεύουμε στην δύναμη της αναγνώρισης και γιορτάζουμε κάθε επίτευγμα της ομάδας μας.✔️ΕκπαίδευσηΣτα KFC η δομημένη εκπαίδευση είναι το κλειδί της επιτυχίας. Επενδύουμε στη συνεχή εκπαίδευση των ανθρώπων μας. Αναγνωρίζουμε εξατομικευμένα τις εκπαιδευτικές ανάγκες, παρέχουμε εκπαίδευση μέσα στα εστιατόριά μας και ταυτόχρονα πραγματοποιούμε εκπαιδευτικά προγράμματα και σεμινάρια, ενισχύοντας έτσι τις ικανότητες των ανθρώπων μας, βελτιώνοντας την αποτελεσματικότητά τους και εμπλουτίζοντας τις γνώσεις που επιβάλλει η κάθε θέση εργασίας.Γίνε μέλος της ομάδας των KFC και απόλαυσε:✅Ανταγωνιστικές αποδοχές✅Ευκαιρίες επαγγελματικής εξέλιξης✅Ιδιωτική ασφάλεια✅Πενθήμερη απασχόληση✅Συνεχή εκπαίδευση και σεμινάρια με στόχο την επαγγελματική κατάρτηση και εξέλιξη✅Επαγγελματικό περιβάλλον &amp; Oμαδικό πνεύμα εργασίας

Assistant Restaurant Managers για τα εστιατόρια KFC

The E-commerce &amp; Digital Manager for Romania and Bulgaria will play a pivotal role in driving the e-commerce &amp; digital retail strategy for these markets. The position is responsible for overseeing and guiding the e-commerce teams in Romania and Bulgaria, ensuring alignment with the company’s regional goals and standards.Acting as a key liaison between the regional headquarters and the local market teams, the E-commerce &amp;&nbsp;Digital Manager will be tasked with delivering exceptional customer experience, driving online sales growth, and ensuring seamless collaboration across all stakeholders. Moreover, the role will be responsible for Revenue Growth of websites in Romania &amp; Bulgaria.&nbsp;Key Responsibilities&nbsp;Strategic Leadership<ul><li>Develop and implement the e-commerce strategy for Romania and Bulgaria in alignment with regional and local objectives.</li><li>Analyze market trends, customer behavior, and competitor activity to identify opportunities and make data-driven decisions.</li><li>Set and monitor KPIs for the e-commerce teams in Romania &amp; Bulgaria, ensuring consistent progress towards business goals.</li></ul>Team Management<ul><li>Guide, inspire, and support the e-commerce teams in Romania &amp; Bulgaria to deliver high-performing results.</li><li>Provide mentorship, training, and professional development opportunities to the teams.</li><li>Foster collaboration and knowledge-sharing across the teams to achieve synergies and efficiency.</li></ul>Cross-Functional Collaboration<ul><li>Act as the primary point of contact between the regional headquarters and the local market teams.</li><li>Collaborate with marketing, logistics, IT, and customer service teams to optimize the end-to-end online customer journey.</li><li>Ensure the integration of regional campaigns and initiatives into local e-commerce operations.</li></ul>Performance Optimization<ul><li>Oversee the management of e-commerce platforms, ensuring optimal site performance, user experience, and conversion rates.</li><li>Partner with the analytics team to monitor website metrics, identify areas of improvement, and implement enhancements.</li><li>Ensure alignment with budgeted and financial targets for e-commerce operations in the assigned markets.</li></ul>Localization and Market Understanding<ul><li>Adapt regional and local strategies to fit the unique needs and culture of the Romanian and Bulgarian markets.</li><li>Ensure content, promotions, and campaigns resonate with local customers while maintaining brand consistency.</li></ul>Compliance and Reporting<ul><li>Ensure compliance with local regulations and policies regarding e-commerce operations.</li><li>Provide regular updates and detailed reports to the Regional Head of E-commerce &amp; Communications, highlighting progress, challenges, and opportunities.</li></ul>&nbsp;Qualifications and Skills&nbsp;Education &amp; Experience<ul><li>Bachelor’s degree in business administration, Marketing, or a related field (Master’s degree is a plus).</li><li>Minimum 5 years of experience in e-commerce management, preferably in a multi-country or regional role.</li><li>Proven track record of driving online sales growth and leading successful teams.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and people management skills, with the ability to motivate and align cross-functional teams.</li><li>Excellent understanding of e-commerce platforms, digital marketing tools, and analytics.</li><li>Analytical mindset with the ability to interpret data and make strategic recommendations.</li><li>Exceptional communication and interpersonal skills, capable of managing multiple stakeholders across diverse cultures.</li><li>Adaptable and resilient in a fast-paced, dynamic environment.</li><li>Results-driven with a proactive and innovative approach to problem-solving.</li><li>Proficiency in English (knowledge of Romanian or Bulgarian is an advantage).</li><li>Availability for traveling</li></ul>&nbsp;Why Join Us?<ul><li>Be a member of Fourlis 75-year successful track record in South East Europe, and a contributor to our future success.</li><li>Competitive remuneration &amp; benefits package.</li><li>Career development opportunities in a dynamically growing business environment.</li></ul>

E-Commerce & Digital Manager - Romania & Bulgaria

As a Beauty Advisor you are the face of NYX Professional Make Up and the first point of contact with the customer.&nbsp;This role requires a sense of service as you assist the customer with finding the product or service that is perfect for them.&nbsp;You will be responsible for driving retail sales within your counter and working as a team to hit counter targets.&nbsp;You must have a passion for make-up, excellent make up artistry techniques and to love being social and meeting people! Master Category Knowledge<ul><li>Have a full understanding of all NYX Professional Make Up products and services</li><li>Attend, engage and participate in all brand training, and implement afterwards</li><li>Monitor Icon products on a daily basis</li><li>Be aware of competitor’s products and activity, communicating relevant information to line manager</li><li>Have detailed knowledge and awareness of the beauty market</li><li>Be able to offer a high level of expertise in terms of makeup techniques, latest trends and advice</li></ul>&nbsp;Execute Business &amp; Operations<ul><li>To be fully aware and accountable for achievement of personal targets</li><li>Complete all personal paperwork accurately, legibly and on time</li><li>Be aware of and abide by store rules and regulations</li><li>Closely monitor stock levels, following retailer guidelines, raising issues to line manager</li><li>Assist the line manager and store management team in all aspects of the business</li><li>Prepare well for launches/activities</li></ul> Drive Selling Process/Techniques<ul><li>Have a strong focus on link selling and the recruitment of new customers</li><li>Maximize selling during heavy traffic periods, delivering unparalleled service</li><li>Make appropriate, personalized product and sample recommendations</li><li>Use confident communication and presentation skills when dealing with customers</li><li>Generate retail sales through the successful execution of in-store events and strengthen brand loyalty</li><li>&nbsp;Follow the company’s strategy on counter/in store</li><li>Assist customers by finding substitutions for returned merchandise and/or out of stock items</li><li>Regularly communicate Retail and KPI achievement updates to line manage</li><li>Generate traffic through social media networks, be active &amp; connected with the team online</li></ul>&nbsp;Foster Service Attitude<ul><li>Show passion for people and makeup</li><li>&nbsp;Follow grooming guidelines to promote brand image</li><li>Creates long-term relationships with customer and nurtures repeat business</li><li>Ensure customer communication standards are met</li><li>Complete all necessary steps of customer transactions</li><li>Implement customer record system for maximum customer and business benefit</li><li>Maintain a clean and hygienic work area and adhere to hygiene rules</li></ul>&nbsp;Team cooperation<ul><li>Foster team spirit</li><li>Coach peers when appropriate</li><li>Share know-how and experience</li><li>Excellent English knowledge</li><li>Work effectively with colleagues in store, in the field and at head office.</li></ul>&nbsp;Join the most exciting BAs team &amp; apply now!

NYX PM Beauty Advisor (Attiki)

Summary: Inside Sales Representation to customer accounts, primarily in the Compounding Pharmacies Segment, as their account manager. This position is responsible for performing the following duties.&nbsp;Key Responsibility AreasIncrease profitable sales volume in Compounding Pharmacies Segment by:• Achieving assigned quarterly sales goals• Researching and identifying sales prospects• Calling upon compounding pharmacies via phone and in person as required by the compounding sales strategy• Developing customer presentations for sales calls• Developing new account relationships/new business opportunities and maximize existing account relationships in assigned territory specific to growing the compounding business• Professionally represent Fagron and maximize sales opportunities at meetings, conferences, and conventions• Launching new products and innovation• Reporting sales progress, maintaining sales records on daily, weekly, and monthly basis, to include sales call reports, weekly preview reports, expense reports, and other reports as directed by the President, Global Pharmaceuticals&nbsp;Ξεχωρίστε από το πλήθοςYou possess the following qualifications, background and abilities:<ul><li>• College business or related field degree</li><li>• Professional inside sales experience strongly preferred</li><li>• Positive, enthusiastic and energetic</li><li>• Strong negotiation skills and written and verbal communication skills</li><li>• Conflict resolution and problem solving skills</li><li>• Ability to thrive in a team environment required</li></ul>Τι προσφέρεταιFagron Hellas offers exciting opportunities for professional growth.

Inside Sales Representative

Grant Thornton Greece is a member firm of Grant Thornton International Limited (GTIL), one of the leading organizations delivering audit, tax and advisory services. Grant Thornton’s Outsourcing Services practice is continuously growing, offering high quality services to our clients, committed to “making a difference every day” and is currently seeking to employ a Marketing coordinator&nbsp;(client facing role).The role in more details: <ul><li>Someone responsible for the order to invoice process and the daily communication with customers on any operational issue (orders, deliveries, invoices, returns, queries, complaints).</li><li>Be the first point of contact for the respective customer accounts and develops a cooperative and credible relationship with customers on all operational aspects.</li><li>Communication and co-ordination with internal departments to ensure that customers’ needs are met effectively and efficiently.</li><li>Managing incoming calls and customer service inquiries</li><li>Efficiently handles the order to invoice process by coordinating the rest functions as appropriate so as to ensure that the order is delivered On Time and In Full</li><li>Identifying and assessing customers’ needs to achieve satisfaction</li><li>Communicates with customers under area of responsibility on any operational matter (through phone &amp; e-mail)</li><li>Receives and promptly answers any customer inquiries</li><li>Receives customer orders, credit requests, return requests and promptly captures and process them through SAP</li><li>Receives complaints, logs them and promptly notifies Quality or Regulatory department</li><li>Monitors consignment stock levels - new/revised agreements, SKU lists and stock level adjustments.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Invoice issuing and printing</li><li>Keeps records of customer interactions, process customer accounts and file documents</li><li>Addresses requests and unresolved issues to the designated resource as appropriate&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Reports customer service losses and reason coding (Loss Tree Analysis)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Any other duties or projects as assigned by the Line Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree</li><li>Up to 2 years of work experience, ideally in an administrative role</li><li>Experience in the pharmaceutical or healthcare industry is a plus, but not required.</li><li>Strong organizational skills and attention to detail.</li><li>Fluent communication skills in both Greek and English.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint)</li><li>SAP Knowledge is a plus</li></ul>

Customer Service Representative

<ul><li>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. </li><li>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. </li><li>Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. </li><li>Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. </li><li>Communicate issues to next shift. Complete required paperwork.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Assistant Floor Supervisor

As an Inside Sales Specialist – German Market (m/f/d), your main focus would be to align your specialist sales activities accordingly to support the sales team in the German market. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of customized offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist - German Market (m/f/d)

Intellectica is recruiting an Operations Coordinator on behalf of its client, a leading medical aesthetics and regenerative medicine group headquartered in Glyfada, operating under an on-site work model. The company is renowned for its innovative treatments, clinical excellence, and commitment to enhancing natural beauty and well-being. Based in Glyfada, Attica, this role reports directly to the CEO and plays a central role in the organization, coordination, and optimization of the clinic’s operations, ensuring efficient day-to-day performance and sustainable long-term growth.Key activities and responsibilities of this role include:<ul><li>Ensure day-to-day operational efficiency and optimization of the clinic’s operations</li><li>Manage procurement, warehouse, and inventory operations, including stock counts, variance control, and quantitative and qualitative receipt of materials</li><li>Oversee supplier orders and pricing, supporting smooth supply flow and timely availability of materials</li><li>Coordinate and oversee internal and external stakeholders regarding the availability and management of equipment across office and storage areas</li><li>Maintain accurate and up-to-date records related to maintenance activities, service history, and external partner performance</li><li>Coordinate with external IT vendors to resolve technical issues and support ongoing operational needs</li><li>Prepare monthly performance reports tracking key business and operational indicators</li><li>Contribute to budgeting processes and ensure accurate maintenance of procedural records</li><li>Oversee office management activities and coordinate the business calendar</li><li>Collaborate on process improvements and SOP implementation to enhance workflow and compliance</li><li>Participate in HR-related tasks, such as onboarding and training of front desk staff when required</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business Administration, Economics, or a related field</li><li>A minimum of 5 years of professional experience in operations, administration or coordination roles, ideally within a small to medium-sized business environment</li><li>Excellent knowledge of ERP and CRM systems; experience with SAP will be considered an asset</li><li>Proficiency in Microsoft Office applications, such as Outlook, Excel, Word</li><li>Fluent in Greek with professional-level English communication skills</li></ul>Core competencies of a successful candidate:<ul><li>Detail-oriented and structured thinker</li><li>Leadership capability, defining priorities and driving effective execution</li><li>Discreet, ethical, and trustworthy</li><li>Solution-driven with a process mindset and strong organizational skills</li><li>Able to communicate clearly across teams</li><li>Proactive, reliable, and hands-on</li></ul>Apply Now

Operations Coordinator int-0458

You will handle direct communication with customers, insurance agents, and bank employees, resolving all issues related to health claims efficiently and empathetically.Your day-to-day:<ul><li>Handle inbound and outbound communication with customers regarding claims and policy coverages</li><li>Support insurance agents and bank employees with claim status and coverage inquiries</li><li>Follow up on unresolved customer requests and pending documentation (from MedNet or internal departments) to accelerate claim processing</li><li>Produce reports on incoming business flow and client communication outcomes</li><li>Provide feedback to the sales network based on customer interactions</li><li>Propose solutions and aim for high first-call resolution rates</li><li>Manage incoming written communication from customers</li><li>Support the complaints department by providing feedback on incoming cases</li><li>Handle communication for EB claims (for the part managed in-house for the Piraeus Bank group policy)</li><li>Track claims cycle time and monitor relevant KPIs</li></ul>Qualifications:<ul><li>Previous experience within customer service at least 3-5 years (e.g. call center representative, customer service desk, phone sales)&nbsp;</li><li>Previous experience related to claims area &nbsp;</li><li>Very good knowledge of the products and existing processes &nbsp;</li><li>Very good knowledge of English, both verbal and written&nbsp;</li><li>Computer literacy &nbsp;</li><li>University degree preferably in Insurance or Nursing &nbsp;</li><li>Strong interest in medical information and risk management&nbsp;</li><li>Knowledge of Medical Conditions.</li></ul>Personal Profile:<ul><li>Excellent communication and interpersonal skills</li><li>Positive attitude and customer-centric mindset</li><li>Strong conflict resolution and argument-handling capabilities</li><li>Attention to detail and fast learning ability</li><li>Comfortable working under pressure and in a fast-paced, multitasking environment</li><li>Effective oral and written interaction with customers and Sales Network</li><li>Flexibility to work in shifts</li><li>Proactive in proposing alternatives and solutions</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Claims Support Center

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

We are looking for a Senior Compliance Officer to join our team at&nbsp;Eurolife FFH Life Insurance. As a senior member of the Compliance team you will drive the Company’s compliance framework, ensuring strong oversight across AML, FATCA/CRS, broader regulatory requirements and internal policies. The role reports to the Head of the Compliance Function.Role responsibilities<ul><li>Contribute to the development, maintenance and implementation of the Compliance Framework in line with local and EU regulations.</li><li>Conduct compliance risk assessments to identify, evaluate the level, significance, and scope of regulatory risks and oversee mitigation plans</li><li>Stay fully informed on relevant laws, regulations, AML requirements, and FATCA/CRS obligations.</li><li>Monitor the Company’s compliance with legal, regulatory, AML, and FATCA/CRS reporting requirements, as well as internal policies.</li><li>Monitor and support effective product governance throughout the product lifecycle in accordance with IDD and POG regulatory requirements. Oversee the implementation and effectiveness of the AML Framework.</li><li>Lead and supervise all FATCA/CRS Reporting obligations, ensuring accuracy, validation, and timely submissions.</li><li>Investigate irregularities, AML red flags, and complex compliance issues.</li><li>Coordinate ESG (Environmental, Social, and Governance) reporting in line with regulatory and corporate sustainability requirements.</li><li>Design and deliver across the organization compliance training programs on existing and upcoming regulatory obligations (incl. AML and FATCA/CRS compliance), and the business impact of non-compliance.</li><li>Prepare compliance reports for senior management, and regulatory authorities.</li><li>Escalate areas of concern and support decision-making at senior level.</li><li>Contribute to the enhancement of a strong compliance control framework, including AML and international tax reporting controls.</li><li>Collaborate cross-functionally to foster a strong culture of compliance.</li></ul>Knowledge, Skills &amp; Experience<ul><li>Minimum 5-7+ years of senior experience in Compliance within insurance or financial services sectors.</li><li>Degree in Law, Business Administration, Finance, Economics, Social Sciences or any other relevant field. &nbsp;Postgraduate studies or certifications in Compliance or Risk Management will be considered as a plus.</li><li>Strong knowledge of Greek and EU regulatory frameworks (Solvency II, IDD, POG, GDPR).</li><li>Familiarity with ESG standards and sustainability reporting frameworks.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Project management skills</li><li>Familiarity with industry practices and professional standards</li><li>Integrity and professional ethics</li><li>Business acumen</li><li>Teamwork skills</li><li>Attention to detail</li></ul>What we offer<ul><li>A competitive compensation package relevant to qualifications.</li><li>Ongoing training and development.</li><li>Health Insurance Plan</li><li>Eurolife Hybrid Working Model</li></ul>

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