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Your potential has a place here with TTEC’s award-winning employment experience. As a Quality Assurance Specialist working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be DoingDo you have a passion to help boost performance? Do you love pinpointing areas for improvement?You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.You'll report to the Quality Assurance Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.During a Typical Day, You’ll· Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.· Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.· Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.· Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.· Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.· Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.· Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.· Flexibility to perform job duties on-site, off-site, or remote, as business needs dictateWhat You Bring to the Role· High school diploma or equivalent· 6 months or more of customer service and call center experience· Understanding, interpreting, and manipulating data for reportingWhat You Can Expect· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) &nbsp;Visit https://mybenefits.ttec.com/ for more information.

Dutch Speaking Specialist, Quality Assurance - Bilingual

Maran Dry Management Inc., one of the world’s leading Bulk Carrier operators and part of the Angelicoussis Group, is looking for a motivated candidate for the position of HSQE Coordinator.&nbsp;Key Responsibilities<ul><li>Monitor, analyse, and prepare statistical data and documentation related to HSQE and Environmental/Energy programs;</li><li>Assist in the preparation of Annual Management Review Meetings and HSQE presentations;</li><li>Ensure effective implementation and follow-up of the Safety Management System (SMS) ashore and on board, including manual updates in line with DPA guidelines;</li><li>Review and follow up on incidents, accidents, near misses, safety meetings, and non-conformities, ensuring timely company responses and corrective actions;</li><li>Maintain and update the HSQE database, ensuring accurate records and follow-up on improvement actions;</li><li>Monitor compliance with office environmental procedures and identify opportunities for improvement;</li><li>Track validity and expiry of company and vessel certifications (DOC, SMC, ISSC, MLC, ISO);</li><li>Coordinate the planning and follow-up of internal and external audits;</li><li>Ensure timely submission of SMS and HSQE-related reports as per company requirements;</li><li>Perform administrative duties and manage correspondence related to HSQE responsibilities;</li></ul>Candidate must have<ul><li>University degree in Shipping Management, Business Administration, Naval Architecture/Engineering or related field; or a Naval Academy (Deck or Engine) qualification with at least a Class III Certificate of Competency, supported by a BSc and/or postgraduate degree</li><li>A minimum of 1-3 years of experience in an HSQE-related role</li><li>Previous exposure to HSQE, Safety Management Systems (SMS), or maritime compliance will be considered an advantage</li><li>Strong command of the Greek and English language, both written and verbal</li><li>Excellent computer skills, including MS Office and HSQE-related databases or reporting tools</li><li>Strong organisational skills, attention to detail, and ability to coordinate multiple activities simultaneously</li></ul>&nbsp;The Company offers an attractive compensation and benefits package, as well as career opportunities. All applications will be treated as strictly confidential.

HSQE Coordinator

Επιθυμητά προσόντα : <ul><li> </li><li>Πολύ καλή γνώση εξοικείωση με Η/Υ</li><li> </li><li>Καλή γνώση και χρήση των Social media</li><li> </li><li>Καλή γνώση της Αγγλικής γλώσσας</li><li> </li><li>Καλή γνώση και προγραμματισμός της πλατφόρμας WooCommerce είναι επιπλέον προσόν, που λαμβάνεται πολύ σοβαρά υπόψη</li><li> </li><li>Οργανωτικός, επικοινωνιακός, υπεύθυνος, συνεργάσιμος</li><li> </li></ul> Περιγραφή Θέσης : <ul><li> </li><li>Διεκπεραίωση και δρομολόγηση παραγγελιών</li><li> </li><li>Εξυπηρέτηση και υποστήριξη πελατών</li><li> </li><li>Καταχώρηση προϊόντων</li><li> </li><li>Διαχείριση social media</li><li> </li><li>Βελτιώσεις και παραμετροποίηση στα εταιρεικά sites πλατφόρμας woo-commerce.</li><li> </li></ul> Προσφέρουμε : <ul><li> </li><li>Σταθερές αποδοχές και δυνατότητα εξέλιξης</li><li> </li><li>Συνεχής εκπαίδευση</li><li> </li><li>Ευχάριστο περιβάλλον εργασίας</li><li> </li></ul>Τμήμα MarketingΤμήμα Αγορών - Γραφείο λιανικήςΛογιστήριοΓραμματείαΠωλητές - Ταμίες - Eshop PickersΑποθηκάριος/Οδηγός

Τμήμα e-shop

The American College of Greece (ACG) is seeking a motivated professional to join the Advancement Office as Coordinator, Advancement – Alumni. The successful candidate will support alumni engagement initiatives, philanthropy activities, and the efficient daily operations of the Advancement Office, helping to foster strong and lasting relationships with alumni, parents, donors and the broader ACG community.Job Responsibilities:<ul><li>Coordinate daily office operations, including managing inquiries, calls/emails, alumni/visitor requests, supplies, requisitions, calendars, meetings, and general administrative tasks.</li><li>Manage the daily content and execution of the Advancement Office’s social media strategy and digital communication platforms, in collaboration with the Communications Manager, to enhance alumni engagement and giving.</li><li>Produce monthly social media and digital media metrics reports and support the development of communication strategy based on these analytics.</li><li>Support the planning and organization of events, solicitation campaigns, and engagement initiatives targeting alumni, parents, and prospects.</li><li>Coordinate scholarship communication for donors and recipients under supervision of the Senior Manager.</li><li>Support donor stewardship activities, including preparing letters, coordinating meetings, and assisting with small events.</li><li>Support outreach, engagement, and solicitation of Pierce Parents, in collaboration with the Executive Director of Advancement – Development.</li><li>Provide administrative support to the Advancement team.</li><li>Perform any additional duties assigned by the supervisor.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Communications, Marketing/Management, Public Relations, or related fields.</li><li>4–6 years of relevant professional experience.</li><li>Excellent oral and written communication skills in both Greek and English.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Basic understanding of CRM systems, databases, and digital engagement platforms.</li><li>Knowledge of project management, social media management, and business communication processes.</li></ul>Required Skills:<ul><li>Excellent interpersonal and communication skills.</li><li>Strong project management, analytical, and problem-solving abilities.</li><li>High attention to detail and ability to handle confidential information with discretion.</li><li>Ability to work independently, take initiative, and demonstrate creativity.</li><li>Team-oriented mindset and strong collaboration skills.</li></ul>Other requirements:<ul><li>Availability to attend and support Advancement Office events when needed.</li></ul>

Coordinator, Advancement – Alumni

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We’re seeking a skilled Systems Engineer (L1) to take charge of end-to-end project lifecycles, from initial planning to closeout.📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: Onsite🕗Working Hours:&nbsp;Shifts - 24x7x365Reporting to:&nbsp;ISC System Team Leader🖋️You will be reporting a L1 Systems Engineer to join our&nbsp;24/7 IT Operations team. This role involves monitoring, troubleshooting, and maintaining IT systems and cloud services across Microsoft Azure, virtualization platforms, and enterprise infrastructure.&nbsp;🕵‍♀️&nbsp;What we are looking for:Associate or&nbsp;Bachelor’s&nbsp;degree in IT, Computer Science, or a related field (or equivalent experience).&nbsp;&nbsp;Desired:<ul><li>CompTIA A+ or MTA (for foundational IT knowledge).&nbsp;</li><li>Microsoft Azure Fundamentals (AZ-900) (for&nbsp;cloud services knowledge).&nbsp;</li><li>ITIL Foundation (for understanding IT service management).&nbsp;</li><li>VMware VCTA (for basic virtualization knowledge).</li></ul>🎯&nbsp;Main Responsibilities<ul><li>Monitor Windows/Linux servers, virtualization platforms, and Azure cloud environments for performance and security issues.</li><li>Identify and troubleshoot basic system-related issues, such as service failures, performance bottlenecks, and resource constraints.</li><li>Respond to alerts from monitoring tools (e.g., Zabbix).</li><li>Escalate critical issues to L2/L3 engineers while ensuring proper documentation.</li><li>Provide first-line technical support for end-users and business applications.</li><li>Assist clients with basic troubleshooting steps via Ticket, phone, or email.</li><li>Guide users through basic troubleshooting steps for OS and application-related issues.</li><li>Ensure all support requests are logged in the ticketing system (e.g., Jira).</li><li>Ensure prompt incident resolution within customer SLA-defined response times.</li><li>Perform basic system administration tasks, such as patching, resource management, and service restarts.</li><li>Assist with Active Directory (AD) user/group management, including permissions and access control.</li><li>Support Azure Virtual Machines (VMs), backups, and cloud-based services.</li><li>Document system configurations, common issues, and troubleshooting steps.&nbsp;</li></ul>💻&nbsp;Specific Technical Skills:<ul><li>Basic understanding of system administration (Windows/Linux OS, virtualization, cloud computing).</li><li>Familiarity with&nbsp;Active Directory (AD), DNS, DHCP, and group policies.</li><li>Knowledge of&nbsp;Microsoft Azure fundamentals&nbsp;(virtual machines, storage, networking).</li><li>Good problem-solving and analytical abilities.</li><li>Excellent communication skills, both verbal and written.</li><li>Ability to work in a shift-based 24/7 support model.</li><li>Customer-focused with a proactive approach to issue resolution.</li><li>Strong attention to detail and documentation skills&nbsp;</li></ul>What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫&nbsp;Formal training and Professional Qualifications fully funded</li><li>✔️&nbsp;Competitive compensation package</li><li>⚕️&nbsp;Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Teams (e.g. Running, Volunteering)</li><li>👥&nbsp;A Buddy who will support you with your onboarding</li></ul>

Systems Engineer (L1)

<ul><li>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. </li><li>Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). </li><li>Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. </li><li>Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. </li><li>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Executive-Sales

The American College of Greece (ACG) is seeking a qualified and dynamic professional to join the Advancement Office as Manager, Advancement – Alumni. The successful candidate will manage and support programs that strengthen Alumni engagement, increase giving, and foster a culture of philanthropy and connection among ACG Alumni, parents, friends, and staff.Job Responsibilities:<ul><li>Manage selected Alumni programs and support others, including alumni groups and engagement platforms, to expand outreach, participation, and giving in alignment with Advancement strategic goals.</li><li>Collaborate with the Executive Directors on the development of new and the expansion of existing alumni engagement and fundraising programs targeting prospects in Greece and abroad</li><li>Plan, organize, and implement alumni, fundraising, and stewardship events both locally and internationally (e.g., alumni chapters), ensuring successful execution under the guidance of the Executive Directors.</li><li>Support fundraising and development initiatives.</li><li>Supervise and guide Advancement Office student assistants.</li><li>Support the Communications Manager with alumni-related engagement activities and campaigns.</li><li>Assist with daily operations and administrative processes within the Advancement Office.</li><li>Perform other duties as assigned by the Executive Director – Alumni.</li></ul>Qualifications:<ul><li>Bachelor’s and Master’s degree in Business, Communications, Marketing/Management, Public Relations, or a related field.</li><li>6–8 years of related professional experience &amp; 2–4 years of experience in customer service or stakeholder engagement roles.</li><li>Excellent oral and written communication skills in both Greek and English.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Basic understanding of CRM systems, databases, and digital engagement platforms.</li></ul>Required Skills:<ul><li>Strong interpersonal and communication skills.</li><li>Excellent project management, event coordination, and organizational abilities.</li><li>Analytical and problem-solving mindset with attention to detail.</li><li>Ability to handle complex and confidential information with discretion.</li><li>Familiarity with fundraising principles and donor stewardship.</li><li>Basic budget and vendor management skills.</li></ul>Other requirements:<ul><li>Willingness to attend Advancement Office events in Greece and abroad as required.</li></ul>

Manager – Advancement, Alumni

Επιθυμητά προσόντα : - Πολύ καλή γνώση Αγγλικής γλώσσας, Η/Υ και πακέτου Microsoft Office (email, Excell, word) - Βασικές γνώσεις αρχών λογιστικής - Οργανωτικός , Υπεύθυνος με ικανότητα εργασίας υπό πίεση. - Γνώση διαχείρισης social media - Δίπλωμα οδήγησης Ι.Χ. με δυνατότητα μετακίνησης εκτός Νομού Περιγραφή θέσης : - Διεκπεραίωση και καταχώρηση παραγγελιών προμηθευτών - Παρακολούθηση και υποστήριξη καταστημάτων , ελλείψεις , παραγγελίες - Επιστροφές προμηθευτών - Έλεγχος συμφωνιών προμηθευτών, πιστωτικών, ετήσιες στοχοποιήσεις - Επικοινωνία με προμηθευτές - Διεκπεραίωση προωθητικών ενεργειών σε συνεργασία με γραφείο marketing - Επισκέψεις σε εμπορικές εκθέσεις και προμηθευτές εκτός Νομού - Κοστολόγηση προϊόντων και εισαγωγών - Αναφορές στη διοίκηση Προσφέρουμε : - Ευχάριστο περιβάλλον εργασίας - Δυνατότητα εξέλιξης σε μία δυναμική εταιρία - Ανταγωνιστικό πακέτο αποδοχών.ΛογιστήριοΓραμματείαΠωλητές - Ταμίες - Eshop PickersΑποθηκάριος/Οδηγός

Τμήμα Αγορών - Γραφείο Λιανικής

DS Smith, a leading international sustainable packaging company, is seeking candidate to fill the position of Quality AnalystJob Summary&nbsp;Purpose of Role &nbsp;<ul><li>To deliver day to day execution of a segment of the Sites Operational activities, &nbsp;reporting to the Cluster Quality Manager. The specific accountabilities will be defined locally, based on the specific site needs, size and required number of employees covering these activities.</li><li>Quality improvement</li><li>Product Safety</li><li>Compliance vs standards &amp; regulations</li><li>Sustainability</li></ul>Key Accountabilities &amp;&nbsp;Main Responsibilities&nbsp;Quality assurance<ul><li>Act as principal point of contact for product/service quality and hygiene issues, for both Customer and internally raised matters · Administer customer complaints system including launching complaints, customer replies and monitoring of general efficiency of system, particularly complaint turnaround times. Brings the voice of the customer for product quality.&nbsp;</li><li>Lead/assist with investigations as required, using structured problem-solving techniques/cross functional teams where appropriate. Act promptly to prevent re-occurring issues through CAPA processes.&nbsp;</li><li>Provide relevant quality/technical data as required, including Quality Dashboard, and to ensure that all relevant noticeboards are maintained with current information.</li><li>Works closely with the site management team.&nbsp;&nbsp;</li><li>Conduct routine audits to ensure compliance, identification of non-compliance with appropriate corrective and preventative action. Implementation of opportunities for improvement and best practice.</li><li>Involved in customer visits.</li><li>Responsible for compliance standards and maintaining external certification.&nbsp;</li><li>Manage Sustainability topics like EUDR &amp; ESG</li></ul>Compliance<ul><li>To manage a timetable of checks and audits for the site.&nbsp; Ensure checks and documentation is taking place according to schedule.</li><li>To monitor and maintain validity of site certifications and their subsequent renewals.</li><li>To support SMI for customers in quality related matters</li><li>To administrate the provision and accuracy of production documents (Control sheets).</li><li>To identify problems and improvements with shop floor documentation by identifying non-compliance and working with operators to define improvements.</li><li>To undertake routine administration tasks related to compliant production.</li><li>To highlight non-compliance and work with managers on corrective action.</li></ul>Core Competencies&nbsp;Qualities/Attributes &nbsp;Job Specific Technical Requirements<ul><li>Must have experience of quality systems and root cause analysis.</li><li>Must have good analytical and good communications skills.</li><li>High level of rigour and organisation skills.</li><li>High level of Office Suite</li><li>Specific experience with Sustainability related topics</li><li>Numerate and able to conduct and present data analysis</li></ul>Desirable Qualifications &amp; Experience &nbsp;Evidenced &nbsp;<ul><li>Quality management experience &amp; qualifications (e.g. HACCP, Food Safety, BRC…)</li><li>Must be ISO lead auditor qualified.</li><li>Experience of working in Corrugated manufacturing environment.</li></ul>

Quality Analyst

Being&nbsp;a&nbsp;member&nbsp;of&nbsp;our&nbsp;Group’s&nbsp;HR&nbsp;department,&nbsp;reporting&nbsp;to&nbsp;the&nbsp;Total&nbsp;Rewards&nbsp;&amp;&nbsp;Organizational&nbsp;Structure&nbsp;Senior&nbsp;Manager,&nbsp;you&nbsp;will&nbsp;be&nbsp;responsible&nbsp;and&nbsp;accountable&nbsp;for:<ul><li>Assisting in the designing, implementing, and sustaining comprehensive compensation and benefits programs that effectively balance employee feedback with organizational objectives</li><li>Reviewing and analyzing existing salary structures and benefits packages across the Group to ensure fairness</li><li>Participating actively in the new job evaluation and salary scales for various roles</li><li>Identifying trends and implementing new practices to engage and motivate employees</li><li>Supporting all employee benefits are administered in line with company policies</li><li>Preparing reporting on key HR KPIs related to compensation and benefits</li><li>Maintaining budgets related to compensation and benefits programs</li><li>Ensuring full compliance with internal policies and labor legislation related to compensation and benefits</li><li>Participating in compensation and benefits surveys and conducting salary benchmarking</li></ul> Qualifications &amp; Competencies required:<ul><li>University degree in Human Resources Management, Finance, Business Administration, Technology or a related field</li><li>Up to 2 years of experience in a similar role</li><li>Strong Excel and analytical skills</li><li>Attention to details and confidentiality</li><li>Excellent communication and interpersonal abilities</li><li>Excellent command of both Greek and English, written and spoken</li><li>Strong team player with a collaborative approach</li></ul> We offer:<ul><li>Competitive remuneration &amp; benefits package</li><li>Extensive continuous training</li><li>Career &amp; development prospects in Fourlis&nbsp;Group</li></ul>

Compensation & Benefits Specialist

The B2B TA Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.DescriptionEssential Functions/Core Responsibilities&nbsp;<ul><li>Responsible for assisting with implementation and administration of recruitment programs</li><li>Receive, screen, and file incoming resumes, background, and reference checks</li><li>Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants</li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates</li><li>Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates</li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools</li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting</li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role</li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes</li></ul>&nbsp;&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>Less than two years of relevant experience</li><li>Bachelor's Degree preferred</li><li>Strong communication skills, both written and verbal</li><li>Ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Proficient in Microsoft Office</li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment</li><li>Sense of professionalism and ability to develop relationships</li><li>Strong attention to detail</li><li>Ability to handle and maintain confidential information</li></ul>

B2B Talent Acquisition Specialist - French

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team. We are currently seeking to hire a:&nbsp;&nbsp;Legal Counsel specializing in Public Procurement&nbsp;#YourRole in more detail<ul><li>Providing legal support throughout the company’s participation in public procurement procedures.</li><li>Reviewing tender documents, including identification of tenders and advice on eligibility and participation criteria.</li><li>Preparing, in collaboration with other departments, the participation files to assist the Public Tender Department in submitting them.</li><li>&nbsp;Drafting and handling pre-contractual appeals as well as any objections or appeals in collaboration with the Legal Department.</li><li>Drafting, reviewing, and monitoring contracts with sector entities.</li><li>Providing legal opinions on issues related to administrative law.</li><li>Monitoring legislative and regulatory developments related to public procurement (Law 4412/2016).</li></ul>&nbsp;&nbsp;What will you bring<ul><li>BSc degree in Law.</li><li>A Master's degree or a Bachelor's degree in Business Administration will be considered an advantage.</li><li>Proven experience of at least five&nbsp;(5) years as a corporate lawyer in the business environment and/or a large law firm. Experience in the field of public tenders, as outlined in Law 4412/2016, will be considered an asset.</li><li>Sound judgment and the ability to analyze situations and information.</li><li>Time management and the ability to meet strict deadlines, working under pressure.</li><li>Demonstrated ability to create legal defensive or proactive strategies.</li><li>A high degree of professional ethics and integrity.</li><li>Fluent English language skills (written and spoken).</li><li>Ability to create relations of trust.</li><li>Exceptional communication and interpersonal skills.</li></ul>&nbsp;Our company offers:&nbsp; Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:&nbsp;&nbsp;💸Competitive salary package and bonus scheme&nbsp;👩‍⚕️ Health and life insurance for you and your family&nbsp;🏢 Modern facilities, onsite occupational doctor and indoor parking&nbsp;💻 Cutting-edge IT equipment, mobile and data plan&nbsp;📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!&nbsp;⭐ Clear career paths and a developmental 360° feedback framework&nbsp;💰 Employee or Group product and services referral bonuses&nbsp;🎉 Financially supporting employees’ post-graduation studies, marriages and newborns&nbsp;🛒 Discounts on our organizations’ products and services&nbsp;🏃‍♀️ A variety of company activities and family perks&nbsp;

Legal Counsel specializing in Public Procurement

The Mobility Operations &amp; Replacement Services Specialist is a key member of Ayvens Mobility team, acting as a brand ambassador and ensuring a seamless, efficient, and customer-focused experience. This role combines operational excellence with exceptional service delivery, managing the full lifecycle of replacement and mobility solutions while driving continuous improvement and cost optimization.Key Responsibilities:<ul><li>Deliver world-class customer service by managing the replacement process end-to-end (requests in EBS, reservations, rental agreements, handling during and after rental) in compliance with Ayvens policies and procedures.</li><li>Respond promptly to all requests logged in the CRM system or received via calls and emails.</li><li>Allocate the right vehicle to reservations based on customer needs and cost efficiency.</li><li>Create and manage transfer requests in CRM, ensuring seamless execution.</li><li>Handle driver requests for replacement vehicles and manage related workflows.</li><li>Complete administrative tasks, including daily operational lists, to support departmental efficiency.</li><li>Ensure consistent alignment with external service partners (e.g., Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Provide on-site support at the Mobility station, assisting customers and preparing rental agreements for vehicle pick-up.</li><li>Inspect returned vehicles and update their condition in the system.</li><li>Plan and organize the next day’s schedule for vehicle preparation and delivery to customers.</li><li>Communicate professionally via phone and email, ensuring a friendly and helpful approach.</li><li>Resolve customer issues and concerns using effective service techniques and escalate when necessary.</li><li>Monitor and manage complaint handling processes, ensuring timely resolution and customer satisfaction.</li><li>Analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Gather and share customer feedback to identify improvement opportunities and enhance operational performance.</li><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Meet all agreed SLAs and KPIs, both internal and external (including Commercial and Operations departments).</li><li>Maintain compliance with internal policies and operational standards.</li><li>Operate within Ayvens methodologies, challenge existing processes, and contribute to KPI-driven improvements.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration, Automotive Engineering, Logistics, or related field.</li><li>Fluency in English (written and spoken)</li><li>2+ years of experience in mobility services, fleet management, automotive operations, or leasing industry.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Analytical mindset with a proactive approach to problem-solving and process improvement.</li><li>Familiarity with CRM systems and operational workflows is a plus.</li></ul>

Mobility Operations & Replacement Services Agent

We are looking for an experienced and highly organized&nbsp;Back Office Supervisor&nbsp;to lead our back-office operations with a focus on customs procedures and documentation. This role is essential in ensuring compliance, efficiency, and smooth communication across internal and external stakeholders. The successful candidate will supervise a team of specialists and contribute to the continuous improvement of administrative logistics processes.Key Responsibilities●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervise and coordinate the team of back-office specialists, ensuring task allocation and performance monitoring.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate and up-to-date records of all customs-related transactions and documentation.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in resolving disputes or delays related to customs clearance, collaborating with customs brokers and relevant authorities.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide ongoing support to the logistics and customer service teams regarding customs-related queries.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify inefficiencies and implement process improvements to optimize customs clearance procedures.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure proper use of customs software and adherence to relevant procedures and deadlines.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate effectively with both internal teams and international partners.Qualifications●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At least 2&nbsp;-3 years experience in a back-office, logistics, or supply chain role, with at least 1-2 years in a supervisory or coordination position.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Solid knowledge of customs clearance processes and related documentation.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant customs or ERP software.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership, organizational, and problem-solving skills.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills, both written and verbal, in&nbsp;Greek and English.●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage multiple priorities and meet deadlines in a fast-paced environment.&nbsp;

Back Office Supervisor

Epsilon Net Group is seeking a highly skilled and experienced FP&amp;A Analyst to join our Finance Division and support the Group’s strategic decision-making.The successful candidate will play a pivotal role in financial planning, performance monitoring, and business partnering with senior leadership, contributing directly to the Group’s continued growth and operational excellence.Key Responsibilities<ul><li>Support and contribute to the annual budgeting process, forecasting cycles, and financial planning.</li><li>Develop insightful financial models, presentations, and dashboards to support strategic initiatives and business reviews.</li><li>Collaborate directly with C-level management, providing clear, well-structured analyses and recommendations to support informed decision-making.</li><li>Maintain high standards of financial governance, ensuring full compliance with IFRS and internal reporting policies.</li><li>Utilize BI tools to enhance reporting efficiency, accuracy, and visualization quality.</li><li>Act as a trusted business partner to internal stakeholders, ensuring timely delivery of financial insights and proactive support.</li><li>Assist in developing executive-ready presentations for management, the Board, and investors, contributing to clarity, accuracy, and strategic messaging.</li><li>Support the preparation of investment cases, scenario analyses, and performance bridges for strategic and investor-related discussions.</li><li>Contribute to transforming complex financial data into concise, visually compelling insights and slides for senior leadership.</li><li>Assist management in communications with investors and external advisors, helping ensure alignment and consistency across financial narratives and reporting materials.</li></ul>Required Qualifications<ul><li>Bachelor’s degree in finance, Accounting, Economics, Business Administration, or a related field; a Master’s degree or relevant postgraduate qualification will be considered an asset.</li><li>5–8 years of professional experience in FP&amp;A, financial analysis, or similar finance roles, ideally within a multinational environment or the IT / technology sector.</li><li>Demonstrated expertise in budgeting, forecasting, management reporting, and financial modeling.</li><li>Strong understanding of IFRS and corporate reporting frameworks.</li><li>Advanced proficiency in Power BI, Excel, and PowerPoint; familiarity with ERP and reporting systems is highly desirable.</li><li>Excellent analytical capabilities with strong attention to detail and the ability to interpret complex financial data.</li><li>Exceptional communication and presentation skills in English, with proven experience delivering content to senior executives.</li><li>High level of professionalism, business acumen, and integrity, coupled with a proactive and collaborative working style.</li></ul>What We Offer:<ul><li>Competitive salary &amp; benefits package.</li><li>Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).</li><li>Private medical insurance &amp; psychological support services.</li><li>Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).</li></ul>

FP&A Analyst Athens 

FP&A Analyst Thessaloniki 

As a Functional Analysis Specialist you will be joining the Special Lending Instruments Domain of IT Core Banking Services Division of Alpha Bank S.A., which is responsible for expanding capabilities to the full set of applications that exist in a domain and can perform the functional analysis process on small scale requirements with the assistance of a more experienced colleague.Working closely with IT and Business stakeholders, the person chosen will participate in IT projects ensuring their successful execution in alignment with IT guidelines and methodologies and meeting IT and Business objectives.&nbsp; What you will be doing&nbsp;<ul><li>Translate business requirements to functional requirements, as an input to IT solutions design for a full set of applications that exist in a domain.</li><li>Cooperate effectively with the Senior Functional Engineering regarding the functional analysis process on small scale requirements.&nbsp;</li><li>Adjust and/or assists on the design and testing of the IT systems to successfully fulfill needs of the Bank, using up-to-date technologies.&nbsp;</li><li>Create detailed documentation regarding technical solutions, their scope and objectives, activities performed, and findings.</li><li>Execute functional testing and analyzes data to assess performance to specifications.</li><li>Supervise functional testing as well as and documentation activities, performed by the team of Functional Analysts.&nbsp;</li><li>Stay up-to-date with the industry technical and business trends, to support the improvement process of the Bank’s internal systems/applications.&nbsp;</li><li>Perform basic troubleshooting activities using available tools.</li></ul> What you need to have&nbsp;<ul><li>A Bachelor’s degree in science, Technology, Economics, Mathematics, Business Administration or in any other related discipline.&nbsp;</li><li>A minimum of four (4) years professional experience in positions familiar (i.e. Special Lending Instruments, validation frameworks or testing methodologies).&nbsp;</li><li>Ability to prioritize business requirements and identify prerequisites, dependencies, and restrictions.&nbsp;</li><li>Advanced knowledge of the MS Office suite and Visio. Familiarity with the AzureDevOps tool will be considered a plus.&nbsp;</li><li>Excellent communication and presentation skills, oral and written, in Greek and in English, with both technical and business audiences.&nbsp;</li><li>Business acumen</li><li>Proactiveness along with attention to detail.&nbsp;</li><li>Always strive for excellence.&nbsp;</li><li>Growth mindset.</li><li>Teamwork spirit.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;•&nbsp;&nbsp;&nbsp;A friendly and collaborative working environment that supports taking initiative and action.•&nbsp;&nbsp;&nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.•&nbsp;&nbsp;&nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.•&nbsp;&nbsp;&nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.•&nbsp;&nbsp;&nbsp;Flexible working options.•&nbsp;&nbsp;&nbsp;A competitive salary and benefits.&nbsp;All applications will be acknowledged and treated in utmost confidence.

Functional Analysis Specialist

We are looking for a motivated and hands-on IT professional to join our team. If you are passionate about technology, eager to learn, and ready to take ownership of both support and infrastructure tasks, this role is for you.&nbsp;Main Responsibilities &amp; TasksIn this role, you will combine helpdesk support with systems administration:<ul><li>Provide 1st &amp; 2nd level support to users and stores (remote &amp; on-site)</li><li>Participate in network installation, maintenance &amp; troubleshooting (firewall, VPN, VoIP, RF Scanners)</li><li>Ensure smooth operation of internal infrastructure: laptops, desktops, servers, routers, switches, firewalls, printers, phones, internet, intranet, LANs &amp; WANs</li><li>Perform capacity planning, storage management &amp; monitor database performance</li><li>Carry out routine audits and proactive system checks</li><li>Support and maintain Microsoft Azure, Active Directory, and Office 365</li><li>Take ownership of hardware lifecycle: installation, maintenance, troubleshooting</li><li>Assist in OS management: installation, maintenance, patching &amp; troubleshooting</li><li>Set up, configure, and maintain workstations (PCs, laptops, mobile devices), peripherals, and networking hardware</li></ul>What we expect:<ul><li>University degree in Computer Science or related field</li><li>&nbsp;Self-driven, proactive attitude with ability to prioritize and deliver under pressure</li><li>Curiosity and willingness to learn and adapt to new technologies</li><li>Team spirit, with willingness to share knowledge and help others</li><li>Attention to detail and problem-solving mindset</li><li>Genuine interest in emerging technologies and IT trends</li></ul>What We Offer<ul><li>Opportunity to work on both support and infrastructure projects</li><li>Continuous learning and growth through exposure to a wide range of technologies</li><li>A stable and supportive work environment where your input matters</li><li>The chance to contribute to building strong in-house IT knowledge and capabilities</li></ul>&nbsp;

IT Systems & Support Specialist

The B2B TA Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.DescriptionEssential Functions/Core Responsibilities&nbsp;<ul><li>Responsible for assisting with implementation and administration of recruitment programs</li><li>Receive, screen, and file incoming resumes, background, and reference checks</li><li>Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants</li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates</li><li>Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates</li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools</li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting</li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role</li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes</li></ul>&nbsp;&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>Less than two years of relevant experience</li><li>Bachelor's Degree preferred</li><li>Strong communication skills, both written and verbal</li><li>Ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Proficient in Microsoft Office</li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment</li><li>Sense of professionalism and ability to develop relationships</li><li>Strong attention to detail</li><li>Ability to handle and maintain confidential information</li></ul>Career Level Description&nbsp;Performs routine assignments in the entry level of the Professional Career Band.&nbsp; Uses existing procedures to solve routine or standard problems.&nbsp; Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.&nbsp; Develops competence by performing structured work assignments.&nbsp; Receives instruction, guidance and direction from others.&nbsp;&nbsp;&nbsp;

B2B Talent Acquisition Specialist - German

NTT Data&nbsp;Greece is looking for a&nbsp;Business Analyst&nbsp;in Athens to work with our clients in the&nbsp;European public sector.You will be supporting a high-impact project with the European Commission, to advise and assist both the Commission and EU Member States in ensuring the effective operation, deployment, and continuous improvement. The position places a strong focus on service monitoring, performance reporting, and data-driven business analysis. As the designated subject matter expert for specific applications, you will offer strategic and operational guidance across both business and technical areas, becoming a trusted advisor to stakeholders and playing a critical role in daily operations.Your role:<ul><li>Support the monitoring of IT services for availability, performance, and anomalies.</li><li>Assist with incident detection, classification, and follow-up using ITIL-aligned processes.</li><li>Participate in the preparation of service performance and availability reports.</li><li>Contribute to on-demand data analysis and quality checks of service operations.</li><li>Help monitor KPIs and service levels, identifying trends and improvement opportunities.</li><li>Assist in coordinating testing activities for national and EU-wide customs applications.</li><li>Collaborate with stakeholders from EU Member States and internal teams.</li><li>Document support procedures, incident logs, and test results.</li><li>Participate in meetings and workshops as a supporting consultant.</li><li>Continuously learn and build knowledge in the domain of the client's IT systems.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>2–5 years of experience in business analysis or IT service operations, preferably within EU Customs and/or Taxation or related business processes.</li><li>Basic understanding of incident and problem management processes (ITIL familiarity is a plus).</li><li>Exposure to service reporting, performance metrics or dashboards.</li><li>Comfortable with tools like Excel, Word, PowerPoint, Outlook.</li><li>Some knowledge of web technologies such as XML, JSON, or APIs is a plus.</li><li>Strong interest in working in an EU policy or public administration environment.</li><li>Excellent written and spoken English.</li></ul>Nice to have:<ul><li>Familiarity with public sector IT systems.</li><li>Awareness of ITIL concepts or certification (Foundation level is a plus).</li><li>Knowledge of any additional EU language.</li><li>Exposure to automated testing or monitoring tools.</li><li>Experience working in a multicultural or international setting.</li></ul>

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