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Η&nbsp;Aποστολή&nbsp;μας είναι να χτίζουμε μια καλύτερη και βιώσιμη&nbsp;ζωή στο «σπίτι» για όλους!&nbsp;Αυτή την περίοδο αναζητούμε:&nbsp;«Store Installation Specialist Leader»Ο ρόλος :<ul><li>Επικοινωνείς καθημερινά με πελάτες του καταστήματος που έχουν αγοράσει την Υπηρεσία Τοποθέτησης και αναλαμβάνεις την επίλυση τυχόν προβλημάτων στο project τους και στην επικοινωνία με τα συνεργεία</li><li>Έχεις την ευθύνη της συνεχής παρακολούθησης της προόδου των εργασιών στους χώρους τοποθέτησης (επισκέψεις κατοικιών πελατών με υπηρεσία τοποθέτησης), επικοινωνείτε καθημερινά με τα συνεργεία τοποθέτησης και ελέγχεις/ αξιολογείς την ποιότητα εργασιών τους</li><li>Κάνεις έρευνα ανταγωνισμού υπηρεσιών τοποθέτησης, αναλύεις τις ανάγκες των πελατών μας σε νέες υπηρεσίες και συμβάλλεις στη δημιουργία νέων τοποθετήσεων</li><li>Αναλύεις τις ανάγκες σε συμπληρωματικά προϊόντα κάθε τοποθέτησης και κάνεις τις προτάσεις σε περίπτωση που δεν υπάρχει κατάλληλη γκάμα</li><li>Βρίσκεις συνεργεία τοποθέτησης για την περιοχή του καταστήματος και προετοιμάζεις τα συμβόλαια σε συνεργασία με τον manager σας και τον Οικονομικό Διευθυντή</li><li>Διατηρείς καλή επικοινωνία με όλα τα εμπορικά τμήματα του καταστήματος και τους αρμόδιους για την υπηρεσία τοποθέτησης κάθε τμήματος και εμψυχώνεις τις ομάδες πώλησης γύρω από αυτήν</li><li>Έχεις την ευθύνη για τη σωστή χρήση των αρχείων τοποθέτησης, την έγκαιρη πληρωμή των συνεργείων και είσαι σε τακτική επικοινωνία με το λογιστήριο και το τμήμα εξυπηρέτησης πελατών του καταστήματος</li></ul> Θα είναι ο τέλειος συνδυασμός αν έχεις:<ul><li>Προϋπηρεσία σε συνεργασία με συνεργεία ή τεχνίτες</li><li>Ικανότητα επικοινωνίας και προσανατολισμός στον πελάτη</li><li>Ικανότητα προγραμματισμού και οργάνωσης</li><li>Ομαδικό πνεύμα και άνεση στις επαγγελματικές σχέσεις (διπλωματία)</li><li>Ευελιξία και ικανότητα διαχείρισης προβλημάτων</li><li>Κριτική ικανότητα εφόσον εμπλέκεται στην επιλογή των συνεργαζόμενων συνεργείων του καταστήματος</li><li>Γνώση Αγγλικών</li><li>Γνώση Η/Υ</li></ul>Εμείς προσφέρουμε:<ul><li>Εξαιρετικό περιβάλλον εργασίας</li><li>Συνεχείς ευκαιρίες για εκπαίδευση στο ρόλο</li><li>Ελκυστικό πακέτο αποδοχών</li><li>Επιπλέον ιατροφαρμακευτική περίθαλψη</li><li>Εταιρικές εκπτώσεις</li></ul>#eisai_mesa&nbsp;για μια συναρπαστική νέα σταδιοδρομία;Κάνε το επόμενο βήμα και έλα στην ομάδα μας!

Store Installation Specialist Leader

As a Lead Generation Specialist (m/f/d) you play an important role of our Sales Team to open up the Greek market for our own Security Software solutions, Cyber Security solutions and Managed Services. You will be the first point of contact that will generate warm leads for our Account Managers to turn into sales. The following activities are within your area of responsibility:<ul><li>As part of our internal telephone acquisition team, you will promote our services and products in the areas of Cyber Security and Managed Services.</li><li>You will be responsible for inspiring potential customers about DTS as a long-term managed service provider and acquiring new B2B customers.</li><li>You are passionate in generating leads, growing the sales pipeline and hunting for new opportunities.</li><li>You actively support our Account Managers and coordinate the corresponding appointments.</li><li>In addition, you invite our customers to events and are responsible for the continuous maintenance of our CRM database.</li></ul>Your Profile<ul><li>Great interest in modern IT.</li><li>Enjoy communicating with customers by telephone.</li><li>Initial practical experience in telephone sales is desirable.</li><li>Strong communication skills as well as a high customer service orientation.</li><li>Solution-oriented way of thinking.</li><li>Knowledge of English is an advantage in order to understand our products and services.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Lead Generation Specialist (m/f/d)

Intellectica is recruiting an&nbsp;Advertising Manager&nbsp;on behalf of its client, a prominent media organization with a strong footprint across print, digital, and other content platforms. Renowned for its influential portfolio and commitment to innovation, the company is evolving into a dynamic, tech-driven media group dedicated to delivering high-quality content. Based in Athens, Greece, this role reports directly to senior commercial leadership and plays a key part in cultivating client partnerships and driving advertising revenue across multiple channels by offering customized, cross-platform media solutions.Key activities and responsibilities of this role include:<ul><li>Building and maintaining strong, long-term client relationships to ensure satisfaction and ongoing collaboration</li><li>Identifying opportunities and providing integrated advertising solutions across print, digital, and other media platforms</li><li>Developing and delivering customized proposals and sales strategies aligned with client needs</li><li>Collaborating with internal teams to ensure seamless execution of campaigns across all media types</li><li>Monitoring industry trends and competitive activity to adjust commercial approaches as needed</li><li>Achieving and exceeding set sales targets and key performance indicators</li><li>Advising clients on campaign optimization for maximum impact and effectiveness</li><li>Tracking campaign performance metrics and presenting actionable insights and results</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Communications &amp; Media Studies, Business, or a relevant field</li><li>Minimum of 5 years of professional experience in advertising sales within media, publishing, or related industries</li><li>Demonstrated ability to manage and grow client accounts strategically</li><li>Proficiency in Microsoft PowerPoint and Excel (XLS)</li><li>Existing client portfolio will be considered a strong asset</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and presentation skills (written and verbal)</li><li>Strong negotiation and problem-solving skills</li><li>Results-driven with a focus on targets</li><li>Ability to handle multiple projects simultaneously</li><li>Adaptability in a fast-paced environment</li></ul>

Advertising Manager int-0323

For our Nike store located in Athenian Region, we are looking for an&nbsp;Assistant Store Manager that will report to the Store Manager&nbsp;As Assistant Store Manager, you know how to make retail personal. It’s not about transactions, it's about connections. You will focus on execution, product presentation and service, to show your team and the customer what you know - what’s great about the product and why. To that end you will assist the Store Manager by managing one or more of the store functions (sales, merchandising, operations, accounting, team management, VM etc.) or by managing a floor/business in a store.&nbsp;Your main responsibilities are:<ul><li>Collaborate with the Store Manager to inspire and motivate the team to achieve and motivate the team to achieve sales targets and KPIs.</li><li>Provide premium customer service, resolving any issues or concerns with professionalism and efficiency.</li><li>Assist in training and development initiatives to enhance team product knowledge and soft skills.</li><li>Step up in the absence of the Store Manager to ensure the store operates smoothly and efficiently.</li></ul>What We’re Looking For:<ul><li>Previous experience of at least 2-3 years as an Assistant Store Manager in structured retail context.</li><li>Knowledge of KPIs and analytical skills.</li><li>Excellent communication and interpersonal abilities, with a customer-centric mindset.</li><li>Ability to thrive in a fast-paced environment and adapt to change.</li><li>Possess team player mentality with a proactive approach to problem-solving.</li><li>Fluent in Greek and proficient in English (knowledge of other languages is considered a plus).</li></ul>What we offer:<ul><li>Competitive salary&nbsp;</li><li>Results-based incentives.</li><li>Flexibility in working hours</li><li>Initial training course and ongoing training for the development of your skills</li><li>Opportunities for career growth and professional development.</li><li>Employee discounts</li><li>Dynamic and inclusive work environment.</li></ul>&nbsp;If you are passionate about sports, customer service, and driving results, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for the position of Assistant Store Manager in our Nike Store.&nbsp;All applications will be treated with the strictest confidentiality.

ASSISTANT STORE MANAGER NIKE ATHENS (4368)

For our Nike store located in Stadiou, we are looking for an&nbsp;Assistant Store Manager that will report to the Store Manager&nbsp;As Assistant Store Manager, you know how to make retail personal. It’s not about transactions, it's about connections. You will focus on execution, product presentation and service, to show your team and the customer what you know - what’s great about the product and why. To that end you will assist the Store Manager by managing one or more of the store functions (sales, merchandising, operations, accounting, team management, VM etc.) or by managing a floor/business in a store.&nbsp;Your main responsibilities are:<ul><li>Collaborate with the Store Manager to inspire and motivate the team to achieve and motivate the team to achieve sales targets and KPIs.</li><li>Provide premium customer service, resolving any issues or concerns with professionalism and efficiency.</li><li>Assist in training and development initiatives to enhance team product knowledge and soft skills.</li><li>Step up in the absence of the Store Manager to ensure the store operates smoothly and efficiently.</li></ul>What We’re Looking For:<ul><li>Previous experience of at least 2-3 years as an Assistant Store Manager in structured retail context.</li><li>Knowledge of KPIs and analytical skills.</li><li>Excellent communication and interpersonal abilities, with a customer-centric mindset.</li><li>Ability to thrive in a fast-paced environment and adapt to change.</li><li>Possess team player mentality with a proactive approach to problem-solving.</li><li>Fluent in Greek and proficient in English (knowledge of other languages is considered a plus).</li></ul>What we offer:<ul><li>Competitive salary and results-based incentives.</li><li>Flexibility in work hours</li><li>Initial training course and ongoing training for the development of your skills</li><li>Opportunities for career growth and professional development.</li><li>Employee discounts</li><li>Dynamic and inclusive work environment.</li></ul>&nbsp;If you are passionate about sports, customer service, and driving results, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for the position of Assistant Store Manager in our Nike Store.&nbsp;All applications will be treated with the strictest confidentiality.

ASSISTANT STORE MANAGER NIKE STADIOU (4244)

For our Nike store located in Ermou, we are looking for a Coach&nbsp;that will report to the Store Manager&nbsp;As our&nbsp;Nike Retail Store Coach, your mission will be to create an environment that will provide a premium consumer and employee experience and implementing/executing programs to drive business results. Key Accountabilities:<ul><li>Manage all daily activities for a specific area of the store&nbsp;and develop talent to build a diverse, well informed, high performing team</li><li>Ensure teams are building authentic connections with our consumers through effective use of Nike&nbsp;service programs</li><li>From receiving in the stockroom to visual merchandising on the sales floor, the Coach will make sure that the consumer always has access to the right product at the right time</li><li>Identify issues and opportunities based on selling and customer feedback&nbsp;</li><li>Assist the Store Manager in matters of goods’ management</li></ul>&nbsp;Qualifications and Competencies required:&nbsp;<ul><li>A Bachelor's Degree and 3 years’ retail experience or 4 years’ retail experience in absence of a degree</li><li>A minimum of 1 year’s management experience</li><li>Proven experience in retail management, including experience in coaching and mentoring people</li><li>Possess excellent time management and organizational skills</li><li>A good team player</li><li>Fluent in English</li><li>Ability to use retail business systems and Microsoft Office</li><li>Ability to work weekends, evenings and holidays according to operational needs</li></ul>&nbsp;The Company Offers:<ul><li>Competitive remuneration package</li><li>Private health insurance</li><li>Fast paced, dynamic and challenging working environment</li><li>Continuous learning opportunities</li><li>Excellent career opportunities in a global organization</li></ul>If you are passionate about sports, customer service, and driving results, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for the position in our Nike Store.&nbsp;All applications will be treated with the strictest confidentiality.&nbsp;For more job opportunities with us, please visit our career’s website&nbsp;Careers – Percassi&nbsp;and register your CV in our database to be eligible for current or future job openingsGROW WITH US!&nbsp;

IN-STORE COACH (DEPARTMENT MANAGER) -NIKE ERMOU (4288)

A brand-new&nbsp;NIKE&nbsp;store is opening in the heart of Athens — and this is your chance to be part of it from day one.&nbsp;We’re building our opening team and need a passionate&nbsp;Coach&nbsp;of&nbsp;Back of House&nbsp;to lead from the ground up. If you thrive on organization, teamwork, and the energy of a fresh start, this is the role for you. Key&nbsp;Accountabilities:<ul><li>Manage all daily activities for a specific area of the store (Back of House), including receiving, packaging, organizing products in a timely and tidy manner etc</li><li>Manage the deliveries of the stockroom</li><li>Be responsible for the stock management</li><li>Assist the Store Manager in matters of goods’ management</li></ul>&nbsp;Qualifications and Competencies required:<ul><li>&nbsp;A&nbsp;Bachelor's Degree and 3 years’ retail experience or 4 years’ retail experience in absence of a degree</li><li>&nbsp;A minimum of 1 year’s management experience</li><li>&nbsp;Proven experience in retail management, including experience in coaching and mentoring people</li><li>&nbsp;Possess excellent time management and organizational skill</li><li>&nbsp;A good team player</li><li>&nbsp;Fluent in English</li><li>&nbsp;Ability to use retail business systems and Microsoft Office</li><li>&nbsp;Ability to work weekends, evenings and holidays according to operational needs</li></ul>&nbsp;The Company Offers:<ul><li>&nbsp;&nbsp;Competitive remuneration package</li><li>&nbsp;&nbsp;Private health insurance</li><li>&nbsp;&nbsp;Fast paced, dynamic and challenging working environment</li><li>&nbsp;&nbsp;Continuous learning opportunities</li><li>&nbsp;&nbsp;Excellent career opportunities in a global organization</li></ul>&nbsp;If you are passionate about sports, customer service, and driving results, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for the position in our Nike Store.&nbsp;

COACH BACK OF HOUSE - NEW NIKE OPENING (ATHENS) (4087)

The role of the Store Supervisor is to make sure that the store operates according to the company’s standards, processes, and procedures and to work towards achieving the desired goals participating in the overall success of our retail network. The job position concerns the company’s store in Crete (Heraklion).Job Description<ul><li>Supervising the daily workflow of the store; opening, closure, daily sales targets, arrivals and returns etc.</li><li>Managing and motivating employees to work based on the company’s customer service standards</li><li>Monitoring store’s performance along with the Area Manager; Being responsible for meeting agreed KPIs</li><li>Training new staff members and being responsible for the overall success of the team</li><li>Addressing customers' requests, comments, and complaints ensuring high level customers’ satisfaction</li><li>Working closely with a number of departments such as Supply Management, IT, Accounting, Marketing, HR, etc. in order to perform several operational tasks</li><li>Implementing&nbsp; policies and procedures based on company standards</li><li>Performing other related tasks as necessary</li></ul>Qualifications<ul><li>Working experience of at least three years as a retail store supervisor</li><li>Experience in the apparel fashion industry will be considered an advancement&nbsp;</li><li>University Degree in any discipline will be consider a plus</li><li>Proficient user of MS Office. Knowledge of ERP system will be highly appreciated</li><li>Goal oriented and passionate with sales; Customer centric approach</li><li>Excellent verbal and written communication skills</li><li>Strong supervisory skills: approachability, energy, and enthusiasm to motivate and engage others</li><li>Ability to work well in a team environment and present a professional demeanor</li></ul>Additional Information<ul><li>A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer</li><li>Participation in the retail bonus program according to the store’s goals</li><li>Private Medical Plan</li><li>Monthly meal card</li><li>Career development and growth opportunities</li><li>Significant discounts on company’s products</li><li>Positive work environment in a meritocracy workplace</li></ul>

Store Supervisor - Crete

As an Inside Sales Specialist – German Market (m/f/d), your main focus would be to align your specialist sales activities accordingly to support the sales team in the German market. The following activities are within your area of responsibility:<ul><li>Precise analysis of customer requirements, preparation and management of customized offers &amp; orders as well as processing of tenders.</li><li>Active support of our account managers and development of cooperations with existing customers.</li><li>Close collaboration with our technical specialists to offer our customers the best possible service.</li><li>Upselling and cross-selling of our products and services.</li></ul>Your Profile<ul><li>Sales talent with practical experience in B2B sales.</li><li>Good prior knowledge in the IT environment with a focus on Cyber Security or Managed Services is an advantage.</li><li>Strong communication skills with a customer-oriented mindset.</li><li>Willingness to learn and self-motivation with an enthusiasm for the most modern IT topics.&nbsp;</li><li>Structured and independent way of working with great presentation skills.</li><li>Very good written and spoken German and English skills complete your profile.</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Inside Sales Specialist - German Market (m/f/d)

The E-commerce &amp; Digital Manager for Romania and Bulgaria will play a pivotal role in driving the e-commerce &amp; digital retail strategy for these markets. The position is responsible for overseeing and guiding the e-commerce teams in Romania and Bulgaria, ensuring alignment with the company’s regional goals and standards.Acting as a key liaison between the regional headquarters and the local market teams, the E-commerce &amp;&nbsp;Digital Manager will be tasked with delivering exceptional customer experience, driving online sales growth, and ensuring seamless collaboration across all stakeholders. Moreover, the role will be responsible for Revenue Growth of websites in Romania &amp; Bulgaria.&nbsp;Key Responsibilities&nbsp;Strategic Leadership<ul><li>Develop and implement the e-commerce strategy for Romania and Bulgaria in alignment with regional and local objectives.</li><li>Analyze market trends, customer behavior, and competitor activity to identify opportunities and make data-driven decisions.</li><li>Set and monitor KPIs for the e-commerce teams in Romania &amp; Bulgaria, ensuring consistent progress towards business goals.</li></ul>Team Management<ul><li>Guide, inspire, and support the e-commerce teams in Romania &amp; Bulgaria to deliver high-performing results.</li><li>Provide mentorship, training, and professional development opportunities to the teams.</li><li>Foster collaboration and knowledge-sharing across the teams to achieve synergies and efficiency.</li></ul>Cross-Functional Collaboration<ul><li>Act as the primary point of contact between the regional headquarters and the local market teams.</li><li>Collaborate with marketing, logistics, IT, and customer service teams to optimize the end-to-end online customer journey.</li><li>Ensure the integration of regional campaigns and initiatives into local e-commerce operations.</li></ul>Performance Optimization<ul><li>Oversee the management of e-commerce platforms, ensuring optimal site performance, user experience, and conversion rates.</li><li>Partner with the analytics team to monitor website metrics, identify areas of improvement, and implement enhancements.</li><li>Ensure alignment with budgeted and financial targets for e-commerce operations in the assigned markets.</li></ul>Localization and Market Understanding<ul><li>Adapt regional and local strategies to fit the unique needs and culture of the Romanian and Bulgarian markets.</li><li>Ensure content, promotions, and campaigns resonate with local customers while maintaining brand consistency.</li></ul>Compliance and Reporting<ul><li>Ensure compliance with local regulations and policies regarding e-commerce operations.</li><li>Provide regular updates and detailed reports to the Regional Head of E-commerce &amp; Communications, highlighting progress, challenges, and opportunities.</li></ul>&nbsp;Qualifications and Skills&nbsp;Education &amp; Experience<ul><li>Bachelor’s degree in business administration, Marketing, or a related field (Master’s degree is a plus).</li><li>Minimum 5 years of experience in e-commerce management, preferably in a multi-country or regional role.</li><li>Proven track record of driving online sales growth and leading successful teams.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and people management skills, with the ability to motivate and align cross-functional teams.</li><li>Excellent understanding of e-commerce platforms, digital marketing tools, and analytics.</li><li>Analytical mindset with the ability to interpret data and make strategic recommendations.</li><li>Exceptional communication and interpersonal skills, capable of managing multiple stakeholders across diverse cultures.</li><li>Adaptable and resilient in a fast-paced, dynamic environment.</li><li>Results-driven with a proactive and innovative approach to problem-solving.</li><li>Proficiency in English (knowledge of Romanian or Bulgarian is an advantage).</li><li>Availability for traveling</li></ul>&nbsp;Why Join Us?<ul><li>Be a member of Fourlis 75-year successful track record in South East Europe, and a contributor to our future success.</li><li>Competitive remuneration &amp; benefits package.</li><li>Career development opportunities in a dynamically growing business environment.</li></ul>

E-Commerce & Digital Manager - Romania & Bulgaria

For our&nbsp;&nbsp;IKEA Piraeus Shop, we are looking for:Shop Team LeaderResponsibilitiesReporting to the&nbsp;Shop Manager, you will be responsible and accountable for:<ul><li>Creating and offering the best customer service experience by securing high level of commerciality</li><li>securing appropriate availability of every product and no overstock</li><li>Implementing all the agreed actions set in order to improve the Brand capital, the ICSS &amp; the 4 axes indices</li><li>Steering towards maximizing all the commercial KPIs</li><li>Acting as Acting Shop Manager, when needed/required</li><li>Ensuring that all company, legal and health &amp; safety guidelines are followed in all areas of responsibility and at all times</li><li>Closely monitoring, controlling and improving all operating costs and KPIs’ related to the area of responsibility</li><li>Supporting Cashiers' operation and related routines, according to Company's procedures</li><li>Assessing/agreeing/amending the daily/weekly shift schedule, as per Company’s procedures</li><li>Selecting, developing and maintaining a motivated team capable of achieving the agreed objectives</li></ul>Qualifications and Competences Required:<ul><li>Bachelor’s Degree, Preferably in Business Administration</li><li>Good command of the Greek &amp; English language</li><li>Good knowledge of MS Office</li><li>People management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Commercial Thinking</li><li>Customer Focus</li><li>Good planning and organizational skills</li><li>Very good communication and interpersonal skills</li><li>Ability to work under pressure and strict deadlines</li></ul>Qualifications considered as an asset:<ul><li>Knowledge of Microsoft Navision</li></ul>The People we seek:<ul><li>Lead by example constantly looking for new and better ways forward</li><li>Believe in empowering people, taking ownership, making decisions and following through</li><li>Have the courage to question existing solutions and think in unconventional ways</li><li>Have a passion for life at home and retail</li></ul>What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰 Competitive Compensation: Attractive salary &amp; benefits package. 🩺 Health &amp; Well-being: Comprehensive group life &amp; medical insurance. 💻Employee Development: 40+ hours of annual training for continuous learning &amp; development. 🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent. 🛍️ Special Discounts: Discounts on IKEA products &amp; other Fourlis Group brands. 🚗 Transportation Support: Transportation cards or toll coverage.&nbsp; 🌍 Inclusive Environment: A welcoming, international &amp; diverse team.&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Shop Team Leader

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

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