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Our support operations are at the core of delivering exceptional customer service, and we need a dedicated professional to manage our regional content efforts. As a Regional Content Manager, you will be responsible for managing the regional content team, tracking content-related KPIs, and collaborating with global and the other regional teams to identify and implement improvement opportunities. You will also play a key role in rolling out global projects, defining and validating local initiatives, and ensuring feedback flows seamlessly between local and global teams.We also welcome applications from other countries in the South region; Albania, Azerbaijan, Cyprus, Georgia, Malta, Kazakhstan and Uzbekistan!Essential Duties and ResponsibilitiesTeam Leadership and Management:<ul><li>Lead and manage the regional Content team, fostering a culture of collaboration, innovation, and continuous improvement.</li><li>Develop and mentor team members, ensuring they have the tools and guidance needed to excel in their roles.</li><li>Scheduling of part-time team members in our internal scheduling tool.</li></ul>Strategic Content Management:<ul><li>Track and analyze content-related local KPIs, using data to inform decision-making and drive continuous improvement across the region.</li><li>Collaborate with Global and other Regional Content Managers to identify improvement opportunities and define strategic regional projects.</li><li>Define and validate local initiatives, ensuring they align with regional and global objectives, and follow up on rollout and impact.</li><li>Identify and implement improvement needs for our internal knowledge base</li></ul>Project Implementation and Rollout:<ul><li>Lead the rollout of global projects and initiatives within your region, ensuring timely and effective execution.</li><li>Roll out global changes to local teams, providing clear communication and support to ensure smooth transitions.</li><li>Share local feedback and requests with Global teams, advocating for the needs of your region and ensuring alignment with global strategies.</li></ul>Stakeholder Collaboration:<ul><li>Work closely with internal stakeholders, including the Global Support Team and Country Support teams, to ensure alignment with core customer experience strategies.</li><li>Engage with cross-functional teams to drive regional content projects, balancing local needs with global priorities.</li></ul>Skills and Competencies<ul><li>Regional Content Leadership: Strong ability to lead and develop a regional content team, fostering collaboration and a focus on continuous improvement in line with regional and global goals.</li><li>Strategic Content Management: Skilled in tracking and analyzing regional content KPIs to drive informed decision-making and identify opportunities for improvement.</li><li>Project Management: Experienced in rolling out global content projects at a regional level, ensuring timely, organized execution and smooth adaptation to local needs.</li><li>Knowledge Base Optimization: Proficient in identifying gaps and implementing improvements in internal knowledge bases to enhance accessibility and relevance for support teams.</li><li>Analytical &amp; Data-Driven: Comfortable using data to track performance, assess content effectiveness, and make informed recommendations for regional improvements.</li><li>Ownership &amp; Accountability: Takes responsibility for the quality and impact of regional content, ensuring alignment with broader organizational goals.</li><li>Regional Advocate: Acts as a strong advocate for regional needs within global content discussions, ensuring local perspectives are represented and valued.</li></ul>

Regional Content Manager

H Hotels Collection | Social Media CoordinatorReporting directly to the Group Marketing Manager, the Social Media Coordinator will oversee and coordinate the social media presence of all hotels within the portfolio, as well as the corporate account. Acting as the key liaison between the company and the external digital agency, this role ensures that content, communication and collaborations align with the overall brand strategy and business objectives.Key responsibilities:<ul><li>&nbsp;Managing and overseeing all social media platforms (Facebook, Instagram, LinkedIn, TikTok, Pinterest, YouTube, etc.) for all hotels and&nbsp;&nbsp;the corporate brand</li><li>&nbsp;Reviewing, monitoring and providing structured feedback on the monthly content calendars prepared by the agency</li><li>&nbsp;Liaising on a weekly basis with the digital agency to guide calendar creation, align on trends and optimize performance</li><li>&nbsp;Ensuring brand consistency and high-quality storytelling across all digital channels</li><li>Visiting hotels to capture supporting photo and video content for social media use</li><li>&nbsp;Creating trend-driven video content (Reels, TikToks and short-form videos) aligned with platform dynamics</li><li>Organizing and coordinating content productions, including planning, scheduling and on-site supervision</li><li>Travelling when required to the Athens property or abroad for content creation and collaborations</li><li>&nbsp;Managing daily community engagement by responding to messages, comments and inquiries in a timely and professional manner</li><li>Actively interacting with followers to strengthen brand loyalty and online presence</li><li>Coordinating co-marketing activities, preparing clear briefs for partners and monitoring agreement fulfilment</li><li>&nbsp;Identifying, approaching and evaluating influencers, content creators and media partners</li><li>Coordinating hosting experiences to increase brand exposure and publicity</li><li>Preparing compelling monthly and campaign-based performance reports, tracking KPIs and proposing optimization actions</li><li>Supporting the wider marketing team by assisting with projects or tasks as needed to ensure smooth workflow and collaboration</li></ul>Skills and Experience:<ul><li>&nbsp;Proven experience in social media management, preferably in hospitality, travel or lifestyle</li><li>&nbsp;Fluency in English (written and spoken)</li><li>Strong organizational and project management skills</li><li>Creativity, analytical thinking and the ability to manage multiple brands</li><li>Experience with video content creation and editing tools is a plus</li><li>Team player who works closely with the wider marketing team</li><li>Thrives in a dynamic, fast-paced environment</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package</li><li>&nbsp;Housing (out of the area residents).</li><li>Professional development opportunities in an ever-growing Group</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.H Hotels Collection - Unique hotels in Rhodes

Social Media Coordinator

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Social Media Manager to join its team.The successful candidate will plan, produce, and optimise UNIC’s social media presence in Cyprus and Greece, and support other priority markets as needed, across priority platforms including Instagram, Facebook, YouTube, LinkedIn, X, TikTok, and emerging platforms. Engage prospective and current students, alumni, faculty and staff, research centres, corporate partners, schools, and regulators. Lead social media strategy, editorial planning, community management, and social listening for UNIC and selected EDEX units. Produce or commission original content, including short form video, manage influencer and ambassador programmes, and ensure accessibility, bilingual post copy and video subtitles in English and Greek, and compliance with GDPR and platform policies. The role operates at both strategic and hands-on levels.&nbsp;Responsibilities:Strategy and Planning:&nbsp;<ul><li>Develop and own the social media strategy aligned with UNIC’s brand, recruitment cycles, and research communications.</li><li>Maintain a rolling editorial calendar with bilingual copy, text, subtitles or captions, using accessibility-first practices.</li><li>Prioritise audiences by segment and market, applying channel fit and clear campaign objectives.</li><li>Social media channel management including Instagram, Facebook, TikTok, YouTube, LinkedIn, X, and emerging platforms.</li></ul>Measurement and Reporting:&nbsp;<ul><li>Deliver quarterly performance reports with insights, actions, and benchmarking.</li><li>Track funnel metrics from reach to conversion, including event registrations and translate performance into recommendations.</li></ul>&nbsp;Governance and Operations:&nbsp;<ul><li>Ensure adherence to platform advertising policies, GDPR, and University brand and editorial standards.</li><li>Manage vendor and creator contracts, scopes, and invoices in line with financial processes.</li></ul>&nbsp;Website:&nbsp;<ul><li>Update News and Events listings on the official websites.</li></ul>&nbsp;Other Responsibilities:&nbsp;<ul><li>Stay current with social media trends, tools, and best practices, and recommend tests where beneficial.</li><li>Perform miscellaneous duties as assigned.</li><li>Support colleagues in other marketing activities when needed</li></ul>&nbsp;Qualifications:Education:<ul><li>A Bachelor’s degree in Social Media, Marketing, Communications, or related field.</li><li>A Master’s degree in a relevant field is highly desirable.</li></ul>Experience:<ul><li>Minimum five years of relevant working experience managing multi-channel social media for a brand or institution.</li><li>Demonstrable track record of running a podcast/vodcast.</li><li>Demonstrable track record of effective management of Twitter/X accounts.&nbsp;</li></ul>Required Skills:&nbsp;<ul><li>Professional fluency in English and Greek, including copywriting</li><li>Critical thinking and problem-solving skills.</li><li>Highly developed analytical, technical, computer, oral and written communication skills, use high-level persuasion and negotiation skills.</li><li>Apply expert knowledge of social media concepts, practices and procedures of specialty field(s) to achieve objectives</li><li>Highly organised with the ability to effectively handle multiple priorities concurrently.</li><li>Experience running ambassador or influencer programmes and managing agencies.</li></ul>Tools and Platforms:&nbsp;<ul><li>Meta Business Suite, TikTok Ads Manager, LinkedIn Campaign Manager, YouTube Studio, X.</li><li>Social publishing and listening tools for example Hootsuite or Brandwatch.</li><li>Creative tools for lightweight editing and captioning, for example Canva.</li></ul>&nbsp;Personal Attributes:&nbsp;<ul><li>Strong organisational skills and attention to detail.</li><li>Ability to thrive in a team environment.</li><li>Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.</li><li>Ability to multi-task and prioritise in a fast-paced and dynamic work environment.</li><li>Strong time management skills and discipline, consistently delivering high-quality work within strict deadlines.</li><li>Ability to work effectively and maintain productivity both in-office and remotely, adapting seamlessly to different work settings</li></ul>

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regional content manager

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social media coordinator

H Hotels Collection

social media manager - unic athens

University of Nicosia

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