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Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Receptionist - SANT.REC

This frontline role is critical to delivering a seamless guest experience through accurate billing, secure cash handling, and system efficiency. The ideal candidate will demonstrate strong working knowledge of MICROS POS and exhibit a high level of integrity in all financial transactions.Key Duties and Responsibilities<ul><li>Process guest transactions accurately and efficiently using MICROS POS system, including cash, credit card, voucher, and room charge payments.</li><li>Ensure adequate cash float is maintained at the cashier station; count, balance, and reconcile end-of-day transactions.</li><li>Maintain up-to-date and accurate cashiering documentation, including daily transaction summaries and reconciliation reports.</li><li>Promptly report any discrepancies, overages, or shortages to the Restaurant Manager and Finance Department.</li><li>Coordinate with the Finance team for daily deposit of collections and handover of financial documentation.</li><li>Maintain the cleanliness, organization, and operational readiness of all cashiering equipment, including POS terminal and card readers.</li><li>Assist guests with inquiries related to billing and payment in a professional and courteous manner.</li><li>Comply with all cashiering policies, internal control procedures, and audit standards.</li><li>Support service team during high-volume periods, including guest seating and basic order-taking when required.</li><li>Perform ad hoc cashiering and administrative duties as assigned by the Restaurant Manager or Finance team.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>High School Certificate or equivalent; Diploma or Degree in Hospitality, Accounting, or Business preferred.</li><li>Minimum 1-2 years of cashiering experience in a hospitality or restaurant environment.</li><li>Proficient in using MICROS POS or similar Point-of-Sale systems.</li><li>Strong numerical and reconciliation skills with a keen attention to detail.</li><li>Proficient in MS Excel and general Microsoft Office applications.</li><li>Excellent communication and customer service skills.</li><li>Ability to work flexible hours, including weekends, holidays, and shift rotations.</li><li>High level of integrity and confidentiality in handling financial transactions.</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

F&B Cashier | Manko | One&Only Aesthesis, Athens (18887)

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receptionist - sant.rec

Katikies

f&b cashier | manko | one&only aesthesis, athens (18887)

One&Only Resorts

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