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As our Operations Associate - Courier Supply, you will be responsible for the supply of our courier partners in our region and making sure that they have everything needed in order to provide the best quality of service throughout all stages of delivery - from our restaurants &amp; retailers to the customers.Working within the Operations team means no two days are the same. We are looking for someone who is self-motivated, proactive, and driven to succeed, with strong interpersonal and community-building skills. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and is passionate about operational excellence.What you'll be doing<ul><li>Onboard, retain, and grow a network of happy and engaged courier partners</li><li>Monitor and manage daily courier supply to ensure timely delivery operations</li><li>Coordinate closely with fleet companies to understand demand forecasts and adjust courier supply accordingly</li><li>Track, analyze, and report on courier supply KPIs, identifying trends and areas for improvement</li><li>Proactively share ideas and initiatives to improve operational processes and team efficiency</li><li>Create and optimize scalable processes to support operational growth</li><li>Collaborate cross-functionally with other operations teams to ensure smooth day-to-day execution</li><li>Support issue resolution related to courier operations and fleet performance</li></ul>Our humble expectations<ul><li>Strong communication and interpersonal skills — you enjoy working with people and building relationships</li><li>A proactive, hands-on mindset with a strong sense of ownership</li><li>Ability to thrive in a fast-paced and dynamic environment</li><li>Strong attention to detail while maintaining awareness of the bigger picture</li><li>Analytical thinking and comfort working with data</li><li>Experience using Google Sheets or Looker is a strong advantage</li><li>Interest in using AI tools and automation to improve operational efficiency and workflows is considered a plus</li><li>Ability to prioritize tasks and manage multiple responsibilities effectively</li><li>Fluency in both English and Greek is required</li></ul>

Job Ads Fleet Manager Greece, Business Administration

operations associate, courier supply

Wolt Greece

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