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We at&nbsp;Nova, a very young and dynamic team, the 2nd largest telecom provider in Greece, are looking for a motivated CVM Product Manager to join our B2B CRM team and support the design and execution of customer value management initiatives.You have a challenging mission to:&nbsp;Design and optimize data-driven CRM/CVM campaigns that enhance SME customer lifecycle value, drive growth and retention, and translate customer insights into measurable business impact.What will you do:<ul><li>Design, develop, and execute end-to-end CRM/CVM campaigns aligned with business objectives, including audience selection, offer setup, channel selection, and scheduling.</li><li>Develop Business customer segmentation and target strategies based on customer behavior, industry, and commercial opportunities.</li><li>Support SME customer lifecycle activities including acquisition, retention, upsell, cross-sell, churn prevention, and revenue growth initiatives. &nbsp;</li><li>Continuously optimize campaigns and customer segmentation strategies based on business results and customer behavior insights.</li><li>Analyze large customer datasets using IBM SPSS Modeler or other analytical/data mining tools to identify insights and optimization opportunities.</li><li>Monitor campaign performance, track KPIs, and prepare regular and ad hoc reports.</li><li>Collaborate closely with Product, Analytics, Sales, Finance, and IT teams to ensure smooth campaign implementation and alignment with business goals.</li><li>Stay up to date with industry trends, CRM best practices, and developments in telecommunications and customer analytics.</li></ul>&nbsp;It would be nice if you have:<ul><li>3–5 years of experience in CRM/CVM, Analytics, Marketing, Finance, or a related field.</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, Business, or a related discipline.</li><li>Strong analytical, business understanding, reporting, and communication skills.</li><li>Experience in data analysis or data mining tools (IBM SPSS Modeler knowledge is a plus).</li><li>Ability to analyze large datasets and translate customer insights into actionable business recommendations.</li><li>Knowledge of B2B/SME customer lifecycle management and commercial campaigns.</li><li>Ability to identify growth opportunities and support revenue-generating initiatives within the SME segment.</li><li>Experience in customer segmentation and value management strategies is considered a plus.</li><li>Results-oriented mindset and ability to work in a fast-paced environment.</li><li>Very good command of the English language.</li><li>Collaborative team player.</li></ul><ul><li>Experience in telecommunications and familiarity with SQL or CRM/campaign management tools are highly appreciated</li></ul>&nbsp;What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li></ul>

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