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Reporting to the Talent Acquisition Manager for South East and South Eastern Europe Cluster, you will be responsible for providing TA expertise and value by attracting, sourcing and selecting the best talents for current and future business needs, while ensuring the best candidate and hiring manager experience.&nbsp;Key Accountabilities<ul><li>Lead Talent Acquisition, Employer Branding and Early Careers activities for Greece (Papastratos) and Cyprus (Philip Morris Cyprus)</li><li>Support the South East &amp; South Eastern Europe Cluster’s TA Strategy, being a senior member of the international team of TA experts covering a region of 11 markets and taking over team activities and cluster projects</li><li>Develop and implement effective attraction and recruiting strategies to acquire top talent in alignment with PMI’s strategic priorities in Greece and Cyprus</li><li>Utilize various sourcing methods, including job boards, social media, career events and talent pipelines, to identify and engage with potential candidates</li><li>Lead the assessment and selection process, conducting interviews and assessment centers, to ensure the acquisition of diverse talent with the required skills &amp; qualifications, potential and overall cultural fit</li><li>Partner with Hiring Managers and multiple stakeholders throughout the recruiting and selection process, acting as a trusted partner to eventually meet talent requirements and ensure a positive candidate and hiring manager experience</li><li>Closely collaborate with different Global Centers of Expertise (Candidate Lifecycle Experience, Talent Sourcing, Employer Branding &amp; Recruitment Marketing, Early Careers) to ensure alignment and deployment of the right mix of local strategies</li><li>Deliver end-to-end local Employer Branding initiatives and represent the company in conferences, career fairs and communities</li><li>Utilize AI-powered ATS, tools and dashboards to monitor talent acquisition metrics, assess the effectiveness of the process and make data-driven suggestions focused on continuous improvement</li></ul> Who you are<ul><li>Bachelor's Degree is required and a Master’s Degree in Human Resources Management will be considered a plus</li><li>4+ years of Talent Acquisition experience, preferably within a fast-paced multinational environment</li><li>Proven ability to identify and source high-caliber talent through multiple strategies and channels, including social media and other networking activities</li><li>Hands-on experience with HRMS, Applicant Tracking Systems and TA KPIs Dashboards. Experience with SAP Success Factors recruiting module will be considered a plus</li><li>Strong partnering skills with an ability to inspire trust and engage a range of stakeholders and candidates of all levels of seniority</li><li>Can-do attitude, very good problem solving and project management skills, being able to plan, prioritize and manage multiple tasks and projects in a timely and effective manner</li><li>Team player mentality, agility and growth mindset</li><li>Excellent communication and presentation skills, written and verbal, with proven professional experience using both English and Greek</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What’s in it for you<ul><li>Have the chance to manage your own projects</li><li>Seize the freedom to shape your future and ours. We’ll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business –our staggering size and scale provides endless opportunities to progress</li><li>Take pride in delivering our promise to society to deliver a smoke-free future</li></ul>

Senior Talent Acquisition Specialist - Greece and Cyprus

Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Learning and Development Director Sales

About the Role: 💡As a Compensation &amp; Benefits Officer, you’ll be part of a modern, data-driven HR environment, supporting daily C&amp;B operations and working with three key HR platforms (Epsilon, Scan HRMS, SuccessFactors). If you enjoy accuracy, systems and helping employees, this role will be a great fit for you.🔑 Key Responsibilities:<ul><li>Daily monitoring of the Digital Work Card (Epsilon Self Service)</li><li>Support payroll data preparation (Scan HRMS)</li><li>Record employee changes, leaves &amp; absences</li><li>Update employee profiles in SuccessFactors</li><li>Manage employee requests via the ticketing tool</li><li>Contribute to continuous improvement of HR processes</li><li>Assist with benefits vendor coordination &amp; daily HR ops</li><li>Assist with reporting (headcount, overtime, time tracking)</li></ul>👉 What We’re Looking For:<ul><li>Bachelor’s degree in Business, HR, Economics or related field</li><li>1–3 years of experience in HR, Payroll or Timekeeping</li><li>Strong Excel skills (pivot, VLOOKUP)</li><li>Familiarity with HRMS, Epsilon, SuccessFactors</li><li>Team spirit, good communication &amp; attention to detail</li><li>Professionalism and confidentiality</li></ul>🚀 What to Expect from Us:<ul><li>Competitive salary &amp; benefits package</li><li>Work in an award-winning company (Best Workplace in Greece for 11 years)</li><li>Be part of an organization leading global industry trends</li><li>A stable, organized and supportive HR environment</li><li>Exposure to modern HR systems &amp; high-volume C&amp;B operations</li><li>Career growth and learning opportunities in a dynamic environment.</li></ul>

Compensation & Benefits Officer

The HR Project Manager for Supply Chain is responsible for running the HR agenda and the respective transformation projects, focusing on Unilever’s Supply Entities across Greece, including Supply Chain of Rentis (Factory &amp; Distribution Center) and Schimatari DC to ensure HR delivery is fully aligned to business goals in the areas of business. Key Responsibilities: • Leads, implements and coordinates the HR transformation agenda for Supply Chain (SC) projects, according to SC Global directions and local specificities. • Supports leaders and teams in business delivery by enhancing their capability to bring Strategy into Action components, manage their people, implement changes and build relations with key stakeholders.  • Brings HR insight (including Employee and Industrial Relations) to bear on all people-related issues (people, capabilities, organization, leadership, and culture).• Manage relations with the unions. • Supervises overheads budget. • Act as an advisor to support the Line Managers with recruitment needs for population in scope. • Ad hoc: Provides support in the use of the global talent management tools, is alert for the career development plans for the people, validates salary &amp; benefits review, handles complex employee cases, proposes learning solutions. Required Qualifications: • More than 3 years of working experience in a similar role. • Excellent knowledge of English (written &amp; spoken - Level C2) • Excellent knowledge on PC based software (Microsoft Office Suite) and digital tools • Mandatory to have Greek nationality &amp; be fluent in Greek so as to understand thoroughly local labor agenda.Preferred Qualifications:• Strong Supply Chain &amp; HR experience• Coaching and advisory skills• Unions relations management experience

HRBP Supply Chain Greece (12m Maternity Cover Assignment)

Reporting to the Market HR Manager the suitable candidate will be responsible and accountable for:<ul><li>Safeguarding the implementation of the routines and procedures of the HR function</li><li>Managing the time recording and absences system, while maintaining all HR databases, reporting and systems, in order to ensure correct salary payments</li><li>Assisting on the recruitment and selection process, ensuring the “best fit” for each vacancy and managing exit procedures</li><li>Assisting on the implementation of the store’s annual training plan</li><li>Providing support and servicing the internal customers, ensuring compliance to internal policies and legal demands</li><li>Supporting the Management Team on performance management and disciplinary cases</li><li>Assuming projects that the Store HR Manager appoints and bringing them to the desired result in the agreed deadlines and quality standards</li><li>Preparing the corresponding HR KPIs reports including Staff Costs</li><li>Ensuring the accuracy of the payroll, co-ordinating all payroll activities for the store in responsibility</li><li>Assuming projects that the Store HR Manager appoints and bringing them to the desired result in the agreed deadlines and quality standards&nbsp;</li></ul>&nbsp;What Will You Bring<ul><li>University Degree, preferably in HR Management or Business Administration</li><li>Very Good command of the English language</li><li>Good use of MS Office (especially Excel)</li><li>Very good communication and interpersonal skills</li><li>Very good planning, organizational and follow up skills</li><li>Team oriented personality</li><li>Achievement drive, analytical and numerical abilities</li><li>Ability to work under pressure and strict deadlines</li></ul>&nbsp;Qualifications considered as an asset:<ul><li>Post Graduate degree in HR Management</li><li>Knowledge of the Retail Market</li><li>Knowledge of Labour law &amp; HR procedures</li></ul>&nbsp;What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.🍽️&nbsp;Employee Restaurant: Μeals at our employee restaurant with exclusive prices.🚗&nbsp;Transportation Support: Transportation cards or toll coverage.🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.&nbsp;The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li><li>&nbsp;Let’s Make a Difference Together!</li></ul>Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.


Store HR Generalist (IKEA Airport)

Are you an upcoming HR professional with a strong and genuine interest for a wide spectrum of responsibilities in challenging and fast-growing environments? Want to learn about all scopes of HR and grow in your field? If this is what you like, then we’d love to meet you!&nbsp;For our Headquarters located in Athens&nbsp;Metropolitan&nbsp;City we are looking for a&nbsp;HR Internship, who will report to the HR Manager.&nbsp;As an HR Intern, you will be:<ul><li>Supporting the talent acquisition process end-to-end (job adverts, interviewing, assessment centers, shortlisting, offers, hiring procedure)</li><li>Supporting all HR tasks in Ergani (employment contracts, announcement of employment, resignations, end of contracts, amendments etc)</li><li>Assisting with the administration aspects (vacations, sick leaves etc) and updating reports</li><li>Managing the HR system to control the clock in/out of the employees, the scheduling and every administration task to ensure total legal compliance</li><li>Maintaining updated the HR files</li><li>Assisting with all daily operations of the HR function</li><li>Organizing the planning and implementation of trainings</li><li>Completing appointed HR projects in a professional and timely manner</li></ul>&nbsp;&nbsp;As an HR Intern, you have:<ul><li>Eligibility to attend an internship program through your University or Academic Institution</li><li>A strong interest in HR operations</li><li>Very good knowledge of Microsoft Office, especially Excel</li><li>Fluency in English (preferably Proficient)</li><li>Fast learner with time management skills and adaptability</li><li>Excellent communication and interpersonal skills</li><li>Very good planning, organizational and follow up skills</li><li>Team oriented personality</li><li>Achievement drive, analytical and numerical abilities</li><li>Problem solver that can take ownership, work independently and possess eye for detail</li><li>Ability to work under pressure and strict deadlines</li></ul>&nbsp;As an HR Intern, the company will provide:<ul><li>A buddy with in-depth professional experience to support you</li><li>Great learning opportunities in a fast-paced and dynamic environment</li><li>Compensation for transport costs</li><li>Hybrid model of working</li></ul><ul><li>Career opportunities in a global organization</li></ul>&nbsp;If you are a passionate person and interested in joining our team, submit your complete resume&nbsp;CV in English. All applications will be treated with the strictest confidentiality.Following the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an assessment that includes tests and interviews. The position will be covered in Autumn.

HR INTERNSHIP OPPORTUNITY- GREECE (4214)

Change Management Experienced Professionals - Organizational Transformation - Human CapitalWhat Impact will you make?#YourOpportunityAt Deloitte, the&nbsp;spirit of the excellence&nbsp;is part of our DNA. We strive to hire the&nbsp;brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. We are committed to&nbsp;delivering impacting results&nbsp;for diverse private and public organization clients, linking our peerless talent in audit with&nbsp;unrivalled opportunities for impact&nbsp;– committing ourselves to sustainable growth and investment in our employees’ development and inclusion along the way.Our culture is rooted in profound shared values. Our values guide us as we live our purpose to serve our clients with quality and distinction, inspire our people to work collaboratively to deliver value, actively contribute to society, and lead the profession by challenging ourselves to do what matters most.&nbsp;Deloitte’s values are what unite us&nbsp;across cultures and geographies, and ultimately help us earn the trust and respect of our people, clients, and society.We believe that our differences enable us to&nbsp;#makeanimpactthatmatters. We are currently seeking enthusiastic change management professionals with exceptional analytical and presentation skills and a creative personality to join our dynamic&nbsp;Technology &amp; Transformation&nbsp;function in our offices in Athens. Deloitte’s&nbsp;Human Capital’ Organizational Transformation team&nbsp;offers&nbsp;services that leverage research, analytics, and industry insights to help design and execute leadership, organization redesign, and change management programs that enable business performance through people.Deloitte’s&nbsp;Organizational Change Management (OCM) offering enables an organization to manage effectively their transformational journey in support of their business strategy. OCM can occur at the enterprise, business unit or functional level, and leverages behavioral analytics, actuarial capabilities and research insights to drive change across the organization of our clients.&nbsp;#YourRoleYour role will focus on the delivery of client engagements by understanding expectations and demonstrating personal accountability for keeping performance on track, exercising effective communication and relationship-building skills and contributing to the priorities of the team and the business. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.During your tenure you will demonstrate and develop your ability to:<ul><li>Lead or support clients’ workstreams and projects on a wide range of transformational initiatives, with a focus on organizational change management</li><li>Participate in presales activities by contributing to proposals and supporting client discussions on transformation needs</li><li>Manage own work against the project plan to ensure a superior client experience and smooth change adoption</li><li>Present a cogent idea or case using clear and concise messaging, supported by relevant data and change management tools</li><li>Effectively collaborate with colleagues and clients to support the successful execution of transformation projects</li><li>Recognize technology as a business enabler and integrate it into daily work to facilitate efficient change adoption and data-driven insights</li></ul> #WinningRequirements<ul><li>University Degree, preferably in Business Administration, Management Science and Technology, Social Sciences, Finance or Psychology</li><li>A Master’s Degree in Business Administration or Human Resources Management will be highly appreciated</li><li>2 or more years of prior relevant work experience in organizational change management (including agile change) at a high-profile consulting firm or related professional areas with increasing responsibility based on seniority</li><li>Prior experience in fundamental organizational change management frameworks or approaches such as ADKAR</li><li>A change management practitioner qualification from recognized bodies such as PROSCI will be highly appreciated</li><li>Strong writing skills with the ability to produce concise and engaging content tailored to client needs&nbsp;</li><li>Ability to work effectively in teams and contribute to collective success</li><li>Proven ability to manage multiple priorities, ensuring quality deliverables are met on time in fast-paced environments</li><li>Strong business acumen, with the ability to quickly translate theoretical change concepts into practical, value-driven business outcomes</li></ul>&nbsp;#ChooseDeloitteif:At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTEOur servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.&nbsp;We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our Purpose&nbsp;Our purpose, "To make an impact that matters for our clients, our people and society "- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our values&nbsp;At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.© 2023 For more information contact Deloitte Central Mediterranean.

Change Management Experienced Professionals - Organizational Transformation - Human Capital

We are looking for a passionate, organized, and dynamic People Development professional to support, deliver, and scale learning experiences that empower colleagues at all levels. In this role, you will help strengthen a culture of continuous growth, collaboration, and excellence. As a key ambassador of People Development, you will work closely with Global HR, Local HR teams, trainers, and subject-matter experts to bring engaging learning initiatives to life—online and in person. If you thrive in a multicultural environment and enjoy being at the heart of impactful learning programmes, this role is an excellent fit. Role Overview You will coordinate, prepare, facilitate, and support the regional implementation of various People Development initiatives—ranging from soft-skills development and business skills training to leadership programmes. Your focus will be on ensuring smooth execution, strong stakeholder engagement, and continuous improvement across all learning activities in the region. Key Responsibilities: Programme Coordination &amp; Facilitation -Coordinate and support a wide range of learning programmes, both virtual and in-person. -Prepare materials, organize logistics, update content, and ensure all administrative aspects run seamlessly. -Act as a facilitator for selected regional or global development programmes. Regional Support &amp; Collaboration Partner with Local HR teams to plan learning activities and support participant preparation. -Conduct participant readiness or proficiency checks when required. -Serve as a primary point of contact for learning-related matters within the region. -Liaise with training hubs on organizational needs such as travel arrangements, scheduling, and session materials. Follow-Up &amp; Development Tracking -Support programme observers or trainers by collecting participant evaluation insights. -Gather and monitor individual follow-up or development plans in collaboration with Local HR teams. -Maintain clear tracking systems and ensure consistency across the region. Programme Enablement -Contribute to the planning of regional and global development initiatives. -Assist in identifying and supporting Subject Matter Experts (SMEs) who may co-deliver training. -Provide Train-the-Trainer guidance to SMEs when needed. Reporting &amp; Analysis -Maintain regular reporting dashboards and documentation for all initiatives. -Collect and analyse participant feedback to strengthen programme quality and impact. -Develop and maintain standard procedures, manuals, and guidelines. Required Qualifications Qualifications: -English proficiency at C2 level. -Proven experience in Learning &amp; Development, training delivery, or facilitation. -Excellent organizational skills and ability to coordinate multiple initiatives. -Strong proficiency in Microsoft Office and good understanding of LMS platforms. -Excellent communication and presentation skills. -Experience working in regional, global, or multicultural environments. Key Competencies -Detail-oriented, proactive, and committed to delivering high quality. -Strong interpersonal and stakeholder management skills. -Ability to manage multiple projects simultaneously. -Tech-savvy, curious, and passionate about learning and development. -Collaborative, adaptable, and culturally aware. Travel Some regional travel may be required to support in-person learning programmes.

Regional People Development Coordinator & Facilitator

Your potential has a place here with TTEC’s award-winning employment experience. As a Learning and Development Trainer working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you’ll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You’ll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.You’ll report to the L&amp;D Manager. We’re looking for a Trainer to welcome and excite new hires as they start their new careers.During a Typical Day, You’ll· Inspire and motivate learners to reach for amazing· Mentor and coach new hires within client training goals and time frames· Bring your interest in helping others to start their career journeys successfully· Deliver high quality client product trainingWhat You Bring to the Role· High school diploma or equivalent· 6 months or more in training and adult learning or call center experience· Team building and nurturing an inclusive learning environment· Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks· Computer experienceWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) &nbsp;Visit https://mybenefits.ttec.com/ for more information.&nbsp;Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

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