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Εάν έχετε εμπειρία σε διοίκηση ομάδας πωλήσεων και marketing, σας αρέσουν οι προκλήσεις και οι υψηλοί στόχοι, θέλετε να εργαστείτε σε καταξιωμένη εταιρία με πολύ γνωστό brand name και leader στον κλάδο της, όπου θα μπορείτε να κάνετε τη διαφορά και έχοντας τα επιθυμητά αποτελέσματα μαζί με την ομάδα σας, τότε αυτή η θέση “Commercial Manager” είναι για εσάς!Department:ΠωλήσειςProject Location(s):ΑθήναEducation:BSc Διοίκηση ΕπιχειρήσεωνΑρμοδιότητες<ul><li>Σχεδιασμός και υλοποίηση στρατηγικής πωλήσεων και marketing</li><li>Καθοδήγηση, εκπαίδευση και αξιολόγηση της ομάδας πωλήσεων</li><li>Ανάπτυξη και διαχείριση πελατολογίου (B2B &amp; B2C)</li><li>Παρακολούθηση στόχων και KPIs και λήψη διορθωτικών ενεργειών</li><li>Συνεργασία με τις ομάδες marketing και υποστήριξης για την επίτευξη εμπορικών στόχων</li><li>Ανάλυση αγοράς και ανταγωνισμού</li><li>Διαχείριση μεγάλων λογαριασμών και στρατηγικών συνεργασιών</li></ul>Εμπειρία &amp; γνώσεις<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ σε Διοίκηση Επιχειρήσεων ή συναφή κλάδο</li><li>Αποδεδειγμένη εμπειρία τουλάχιστον 5 ετών σε εμπορική θέση ευθύνης στους κλάδους fitness, αθλητικού εξοπλισμού, outdoor activities, ξενοδοχειακού εξοπλισμού, απαραίτητη</li><li>Πολύ καλή γνώση Αγγλικών</li><li>Πολύ καλή γνώση MS Office και CRM συστημάτων</li></ul>Προσωπικά Χαρακτηριστικά<ul><li>Ικανότητα διοίκησης και ανάπτυξης ομάδας</li><li>Ισχυρές επικοινωνιακές και διαπραγματευτικές δεξιότητες</li><li>Στρατηγική σκέψη και εμπορική αντίληψη</li><li>Προσανατολισμός στα αποτελέσματα</li></ul>Παροχές<ul><li>Ανταγωνιστικό υψηλό πακέτο αποδοχών και παροχών</li><li>Εργασία σε σύγχρονο, δυναμικό και υποστηρικτικό περιβάλλον</li><li>Δυνατότητα εξέλιξης σε ισχυρό Brand name και δυναμικό Ομιλο</li></ul>

Commercial Manager

We are looking to hire a Sales Executive for NN Praktoriaki. The position will report to Non-Life Agency Manager at the NN Hellas Headquarters. We are looking for an experienced professional in non-life products (property &amp; casualty), with communication and sales skills. His/her main object will be the facilitation and promotion of non-life products to our sales force (exclusive agency network).Job description:Your main responsibilities will include:<ul><li>Communicate with Managers &amp; Agents, to facilitate and promote non-life products</li><li>Educate on non-life products</li><li>Communicate with cooperating companies to facilitate product proposals or claims</li><li>In cooperation with the cooperating companies and based on NN Sales Force needs, to program seminars, or to create ad hoc programs</li></ul>Desired Skills/Experience:You need to have:<ul><li>Bachelor’s Degree</li><li>Previous experience in non-life products distribution</li><li>Advanced PC literate</li><li>Experienced with report writing and data analytics</li><li>English – proficiency level</li></ul>Personal Profile:<ul><li>Fit with corporate values clear, care, commit</li><li>Critical thinking</li><li>Good planning and organizing skills</li><li>Result driven</li><li>Customer oriented attitude</li><li>Team player</li><li>Flexible and open to change</li><li>Drive to self develop</li><li>Strong communication and interpersonal skills</li><li>Positive attitude </li></ul>

Sales Brokerage Executive

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "Corporate Sales Account Manager” to be part of our successful team in our “Corporate Sales team”.You have a challenging mission for:fostering strong relationships with our corporate clients, identifying their needs, and expanding our reach by providing tailored solutions that meet their ever-evolving technological demands. You'll drive sales targets, manage key accounts, and be at the forefront of introducing innovative products and services.What will you do:<ul><li>Develop trusting relationships and provide high standards of customer service to the company’s corporate customers.</li><li>Expand relationships with existing corporate customers by continuously proposing solutions that meet their needs.</li><li>Identify needs and requirements to promote company products and services to new corporate customers.</li><li>Ensure that products and services are delivered in a timely manner.</li><li>Provide reports on ongoing new sales opportunities in existing or new corporate customers.</li><li>Be responsible for the development and achievement of sales targets through the direct sales channel.</li><li>Focus on growing and developing existing clients, along with generating new business.</li><li>Be involved in RFP (Request for Proposal) preparation and submission.</li><li>Identify a customer’s IT operating model and propose the most suitable solution.</li><li>Rapidly assess the IT implications of Telecoms Business Strategy and understand emerging technology trends.</li></ul>It would be great if you have:<ul><li>A university degree in Business Administration or a relevant field.</li><li>Postgraduate studies will be considered a plus.</li><li>3-5 years of experience in a relevant position.</li><li>Excellent command of the English language and excellent PC skills.</li><li>Results orientation and attention to detail.</li><li>Clear and effective communication.</li><li>A collaborative and strategic mindset.</li><li>Strong sales and negotiation skills.</li><li>A passion for technology and digital trends.</li></ul>What you will get<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Corporate Sales Account Manager

We at Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated CVM Product Manager to join our CNS Acquisition, CVM &amp; Base Development team.&nbsp;You have a challenging mission to:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.&nbsp;What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>&nbsp;It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred)</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language</li><li>A collaborative team player</li></ul>&nbsp;What you will get:<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on Nova Fixed / Mobile / TV for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

CVM Product Manager

AB Vassilopoulos: A world of opportunities awaits youAt AB Vassilopoulos, we are more than 12,000 people sharing the same purpose: to give our best every day and make a difference in people’s lives. With a presence across Greece from stores and offices to distribution centers and our Home Shop Center with more than 500 Job roles we offer countless opportunities for growth, in an environment that respects and supports every team member. As part of the global Ahold Delhaize group and one of the most dynamic brands in Greece, we are proud to consistently be recognized as a Top Employer.Become part of the #proudABers team!The opportunity&nbsp;As a Junior Category Manager, you will be a member of Commerce team, who will be involved in all aspects of sourcing and category management portfolio and other relevant projects to maximize performance and profitability for the assigned categories. The role actively contributes in strategic category management to thrive in variety, quality, and value according to AB’s high business standards.What you will focus on&nbsp;<ul><li>Participate in the formation of the composition of variety of products, by focusing on improving efficiency and satisfying the needs of customers&nbsp;</li><li>Conduct market analysis and monitor the price level for products of your responsibility in relation to competition to identify emerging trends and opportunities for growth</li><li>Monitor the performance of the products in your liability categories, from all shops (retail, wholesale, franchise)</li><li>Maintain products’ intended level of competence, by being on top of your category products stock</li><li>Negotiate with suppliers regarding products for the whole stores network, and ensure buying high quality products under the best possible terms</li><li>Be involved in the configuration and maintenance of the action plan in your liability category</li><li>Participate in the design and implementation of your category promotional plan in collaboration with cross-functional teams&nbsp;</li></ul>Who we are looking for&nbsp;<ul><li>BSc in Marketing, Finance, Business Administration, or any relevant field. MSc would be considered an asset</li><li>Working experience 2 to 4 years, in relevant position in the FMCG sector (preferably food) or product management category</li><li>Fluency in English language, both written and spoken</li><li>Excellent knowledge of MS Office</li><li>Sufficient knowledge of SAP would be considered an asset&nbsp;</li></ul>The value you bring&nbsp;<ul><li>Critical &amp; Analytical Thinking&nbsp;| Effectively analyze all related information to quickly&nbsp;conclude on&nbsp;sustainable solutions.&nbsp;</li><li>Commercial Savviness&nbsp;| Demonstrate a keen understanding of market dynamics and business acumen&nbsp;</li><li>Stakeholder Management and Collaboration&nbsp;| Constructively challenge and collaborate effectively with internal stakeholders&nbsp;</li><li>Results Orientation&nbsp;| Be on top of tasks and bring high end, customer-driven results&nbsp;</li><li>Enact Change&nbsp;| Take bold initiatives to enable change, encourage&nbsp;new ideas&nbsp;and innovative solutions&nbsp;&nbsp;&nbsp;</li><li>Negotiate Effectively&nbsp;| Understand how your proposals and solutions&nbsp;</li></ul>We care for you<ul><li>Free lunchbreak in our restaurant&nbsp;&nbsp;</li><li>Free parking&nbsp;&nbsp;</li><li>Lifelong learning &amp; development&nbsp;</li><li>Wellbeing Program&nbsp;</li></ul>A place where everyone belongs&nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;AB is recognized as a Top Employer 2026 in Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions&nbsp;&nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

Junior Category Manager Wines & Spirits

Led by a performance- and quality-driven management team, Hyundai Hellas seeks to recruit a Junior Product Manager of outstanding skills, team-play spirit and a passionate pursuit of excellence.The Junior Product Manager will ideally fit the following profile:Core Responsibilities:Reporting to the Marketing Manager, the ideal candidate will be responsible for the following:<ul><li>Define and develop Product Lineup to match customer needs and segment trends, for any given model.</li><li>Pricing (model price structure, competitiveness analyses, pricelist procedures)</li><li>Contribute to the Production Planning process and product life cycle management.</li></ul><ul><li>Communication with multiple internal and external stakeholders throughout the product supply chain</li><li>Streamlining of product information across network and customer touchpoints (web, brochures, salesforce assets, communication).</li><li>Regular sales and market analysis</li></ul>What We’re Looking For:• Bachelor’s degree from a reputable university, in the areas of Business Administration, Marketing, Economics (a Master’s degree is desirable).• Minimum 3 years’ experience in a similar position (Automotive experience will be appreciated).• Commercial acumen with advanced numerical and analytical skills.• Creative and innovative thinking and ability to communicate ideas effectively at all levels up to senior management.• Excellent project management skills and ability to work under tight deadlines.• Strong interpersonal skills, collaborative spirit and can-do attitude.• Advanced communication and presentation skills both in Greek and English (written and verbal).What You’ll Get:💰 Competitive salary &amp; benefits package🛍️ Access to our exclusive corporate portal with special discounts just for our Group people🛡️ Private health insurance for peace of mind📈 Pension plan (depending on role/level) – planning ahead made easier🏃‍♀️ On-site gym &amp; Pilates classes at our HQ – your wellness matters!🍝🍔 In-house restaurant with themed Pasta &amp; Burger days – yes, we take lunch seriously!🏓Corporate ping-pong and football tournaments🚀 A vibrant, fast-paced environment with ongoing learning &amp; growth opportunities✨ If you're an energetic multitasker who thrives in a supportive and organized workspace, we’d love to meet you!📩 Apply now and become part of our journey.

Junior Product Manager_Hyundai

Η ΤΕΧΝΟΜΑΤ Α.Ε. είναι μία ταχύτατα αναπτυσσόμενη εταιρεία εμπορίας ηλεκτρολογικού και βιομηχανικού υλικού με επιτυχημένη πορεία ήδη 30 ετών και πανελλαδικό δίκτυο 18 καταστημάτων που συνεχώς επεκτείνεται.Είμαστε μία ομάδα με πάθος, αφοσίωση και όραμα. Θέλουμε οι άνθρωποί μας να βρίσκονται σε ένα εργασιακό περιβάλλον που να&nbsp; εμπνέονται, να προοδεύουν και ο καθένας να απολαμβάνει πραγματικά αυτό που κάνει.Είσαι αυτό που ψάχνουμε!&nbsp;<ul><li>Έχεις ομαδικό πνεύμα, θετική διάθεση και ενθουσιασμό.</li><li>Θέλεις να μαθαίνεις&nbsp; και να εξελίσσεσαι.</li><li>Η εξαιρετική εξυπηρέτηση πελατών και το ήθος αποτελούν για εσένα βασικά επαγγελματικά χαρακτηριστικά.</li></ul>B2B Account ManagerΈλα στην ομάδα μας!&nbsp;Η ΤΕΧΝΟΜΑΤ αναζητά B2B Account Manager με σκοπό να ενταχθεί στην ομάδα του τμήματος Β2Β .Η θέση του B2B Account Manager επικεντρώνεται στη διαχείριση και ανάπτυξη των εμπορικών και επαγγελματικών σχέσεων με εταιρικούς πελάτες (Business to Business) ακολουθώντας την εκάστοτε εμπορική πολιτική και αποτελεί βασικό εκπρόσωπο της εταιρικής μας κουλτούρας.Αρμοδιότητες<ul><li>Ανάπτυξη και διαχείριση υφιστάμενου και νέου πελατολογίου.</li><li>Διερεύνηση αναγκών και διαμόρφωση εξατομικευμένων λύσεων προς τους πελάτες/συνεργάτες.</li><li>Διαχείριση εμπορικών συμφωνιών με πελάτες/συνεργάτες.</li><li>Ανάλυση της αγοράς και του ανταγωνισμού&nbsp;για την αναγνώριση ευκαιριών και την ανάπτυξη στρατηγικών πώλησης.</li><li>Επίλυση προβλημάτων στο αντικείμενο ευθύνης, παρέχοντας υψηλής ποιότητας εξυπηρέτηση στα πρότυπα της εταιρίας.</li><li>Χρήση των λειτουργικών συστημάτων της εταιρίας και καταχώρηση στο CRM όλων των απαιτούμενων&nbsp; δεδομένων.</li></ul>Απαραίτητα Προσόντα<ul><li>Απόφοιτοι ΤΕΙ/Τεχνικής Σχολής Ηλεκτρολογίας, Αυτοματισμού ή άλλης σχετικής κατευθύνσεως.&nbsp;</li><li>Ευχέρεια στη χρήση πληροφοριακών συστημάτων.</li><li>Γνώση της Αγγλικής γλώσσας.</li><li>Ομαδικό πνεύμα, πελατοκεντρική προσέγγιση και άριστες επικοινωνιακές δεξιότητες.</li><li>Θα εκτιμηθεί γνώση σε βιομηχανικό υλικό.</li></ul>Προσφέρουμε<ul><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Συμμετοχή στο ετήσιο Bonus επίτευξης στόχων.</li><li>Εταιρικό αυτοκίνητο, κινητό και laptop.</li><li>Άριστες συνθήκες εργασίας σε ένα σύγχρονο και ευχάριστο περιβάλλον.</li><li>Προοπτικές εξέλιξης σε μία σταθερά αναπτυσσόμενη εταιρεία.</li><li>Συνεχής εκπαίδευση και ανάπτυξη μέσω του Technomat Education Center (TEC).</li></ul>Επικοινώνησε μαζί μας στο hr@technomat.gr για να δηλώσεις το ενδιαφέρον σου και να αποστείλεις το βιογραφικό σου.

B2B Account Manager - Αττικης

B2B Account Manager - Θεσσαλονίκη

As a Client Relations Associate, you will contribute to the accurate and timely delivery of services to clients, supporting the administration of client portfolios and assisting with the resolution of service-related issues. Your role is essential in ensuring high-quality client servicing, data integrity, and compliance with internal procedures.&nbsp;What you will be doing&nbsp;<ul><li>Apply internal procedures for managing assigned client portfolios</li><li>Ensure the accurate and timely delivery of client services in line with service standards</li><li>Gather and process client-related data to support portfolio management activities</li><li>Prepare standard documents and reports in support of client proposals and servicing</li><li>Communicate with internal teams to follow up on client requests and assist in resolving operational issues</li><li>Track and manage internal deadlines to ensure timely completion of assigned tasks</li><li>Monitor client balances and prepare recommendations for debt adjustments as needed</li><li>Evaluate client portfolios quarterly and prepare proposals for potential impairments</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Economics, or Business Administration</li><li>A Master’s degree in Finance, Business, or a related field (preferred)</li><li>Up to three (3) years of working experience in factoring or financial client servicing</li><li>Knowledge of credit assessment, factoring services, and credit risk analysis</li><li>Strong client relationship and stakeholder management skills</li><li>Sound financial analysis and decision-making capabilities</li><li>Excellent communication and presentation skills in both Greek and English</li><li>High attention to detail, accountability, and a client-oriented mindset</li></ul>&nbsp;What we offerIt’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;• A friendly and collaborative working environment that supports taking initiative and action.• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.• The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.• Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.• A competitive salary and benefits.

Client Relations Associate (on behalf of ABC Factors S.A.)

Commercial at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the omni-channel team that’s driving our huge commercial transformation. Job description:<ul><li>Leads and manages Inbound remote service channels (Voice &amp; Chat) and the B2B remote channel (retailer support line), acting as the key coordinator between the external vendor and internal stakeholders.</li><li>Accountable for delivering best-in-class experience to consumers and retailers, while overseeing the deployment and reporting of commercial programs, projects, and business initiatives.</li><li>Working closely with internal channels and CX departments to ensure the right initiatives are deployed.</li><li>Implement strategic priorities and adapt needs based on current commercialization initiatives to maintain / improve our Consumers and Retailers experience and satisfaction while making sure decision process considers NPS/ mystery shopper/ VOC.</li><li>Ensure a high quality, engaged and skilled front line (indirectly employed) applying to all people management levers (communication, recognition, reward, training, performance management, etc.)</li><li>Monitoring performance &amp; KPI's (SLA, AHT, QA, Occupancy, Replacement etc.) providing the necessary tools to achieve them.</li><li>Accountable for CSC partner management (operations, contract management, FTE management, Training programs, QA processes etc.).</li><li>Work closely with Regional CSC Team to ensure effective localization of regionally initiated projects.</li><li>Overseeing operating systems including policies, procedures, service level, operating structure, and information flow.</li></ul>&nbsp;Who we’re looking for, Education and Work experience: <ul><li>Bachelor’s degree in Business Administration, Marketing, Economics or other related fields</li><li>Minimum 2 years of experience in Commercial Roles (B2C) with focus in Call Centers Operations, Field Sales or Trade Marketing</li><li>Experience in managing 3rd parties or external teams will be considered an asset</li><li>Knowledge of CRM systems (eg. Salesforce, DCS) and Twilio will be considered as an asset</li><li>Consumer centric approach, confidence for exposure in higher management, presentation / impactful communication and high collaboration skills</li><li>Good understanding of commercial engagement &amp; execution, as well as digital savvy</li><li>Consumer Experience Savvy</li><li>Strong data analysis capability to identify trends, extract key insights, and highlight improvement opportunities across overall performance</li><li>Fluency in Greek and English both written &amp; verbal</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What we offer:<ul><li>Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world's best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Inbound & B2B Coordinator 27060

Shopify is making enterprise commerce simple. We give high growth, high volume merchants the scalability, reliability and flexibility they need. We believe large merchants should love their commerce platform and we work hard each day to make that happen.Shopify’s Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. Their passion is creating a merchant obsessed evaluation and buying experience that is the envy of the industry.As a Global Accounts Success Manager, your primary responsibility is to ensure the growth of Shopify's largest customers. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, &amp; Directors, at both the parent and individual brand level. Your role will involve providing long-term solutions to Fortune 100 customers by addressing their biggest challenges and helping them achieve their goals.Your role extends beyond mere problem-solving. You will serve as a trusted advisor, guiding customers on the most effective strategies to achieve their goals. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. Essentially, you will act as their partner in commerce, assisting them in growing their business. You will also orchestrate across multiple internal teams, bringing together the right people at the right time to deliver high impact solutions for our customers.Responsibilities include<ul><li>Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities.</li><li>Leading and coordinating in-person, annual Executive Business Reviews (EBRs) and virtual Quarterly Business Reviews (QBRs) as well as meaningful onsite engagements.</li><li>Recommending ways to optimize the utilization of the Shopify platform and enhance the overall customer experience.</li><li>Collaborating with internal Shopify teams to develop account strategies, renew contracts, identify qualified leads, and explore opportunities for account expansion.</li><li>Matching customers with top Shopify Partners for custom design and development projects.</li><li>Identifying areas for improvement, including opportunities for product adoption and the implementation of new Shopify features.</li><li>Escalating technical issues to Shopify's support teams when necessary.</li><li>Advocating for customers' needs and requests within internal Shopify teams</li><li>Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor</li></ul>Qualifications<ul><li>Minimum 10 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment.</li><li>Proven track record of managing Global Accounts, preferably in the luxury or fashion verticals, and consistently achieving targets and exceeding expectations.</li><li>Proficiency in executive presence, strategic vision, business acumen, prospecting, and problem-solving for customers.</li><li>Ability to analyze and improve complex workflows as well as solve strategic problems efficiently.</li><li>Strong understanding of the commerce &amp; ecommerce ecosystem and familiarity with best practices.</li><li>Comfortable diving deep into technical product knowledge and becoming a Shopify product expert.</li><li>Passionate about engaging with people, curious to understand their unique business needs, and capable of showing them how to transform their business.</li><li>Possesses a consultative and solutions-oriented mindset, challenging assumptions and confidently providing recommendations through engaging storytelling.</li><li>Extensive travel will be required both within the EMEA region and internationally</li><li>Excellent communication skills, both verbal and written, enabling you to effectively communicate with individuals at all levels within and outside the organization.</li><li>Proficiency in designing metrics and analyzing data to derive strategic insights.</li></ul>How we workShopify rewards builders with high agency. You’ll have real autonomy, high standards, and a fast pace. We iterate, we challenge each other, and we expect you to take ownership of outcomes—not wait for perfect conditions. If you want comfort and certainty, this won’t fit. If you want responsibility and growth, it will.By applying to this posting, our recruiters and hiring managers across various departments will review your resume for open roles. We aim for you to apply once and have your resume evaluated by multiple teams to ensure the best match for the right roles.

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