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The Regional On Premise Manager has the overall responsibility for breaking down and implementing the national business plan in the assigned region. The ROPM is the leader of the Musketeers. As the face of the brand in the market and together with his team, he optimizes sales, brand presence and awareness throughout the On Premise channel.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>THE ROLE MODEL<ul><li>Be the credible voice of On Premise for Red&nbsp;Bull. Ensure appropriate communication flow and knowledge transfer within the regional and national teams. Secure and optimise the teamwork with all related business units.</li><li>Bring the brand premium values of Red&nbsp;Bull to life as a role model for the entire team and the On Premise network. Constantly monitor image standards within the team.</li><li>Use your unique personality to showcase this premium brand and to build effective relationships with strategically important customers and industry contacts.</li></ul></li><li>THE TEAM LEADER<ul><li>Build and maintain a strong and highly effective team. Lead and coach all direct reports in a motivational way for increased productivity and engagement.</li><li>Take ownership of the regional training plan. Guarantee customised trainings and coaching on a benchmark level to ensure continuous development of the team so that they stay on the cutting edge.</li><li>Evaluate the skill level of the On Premise team on a permanent basis and adjust plans to reach targets. Spend sufficient time in the field with the team to evaluate progress.</li><li>Ensure continuous development within the team through proper succession preparation.</li></ul></li><li>THE STRATEGIC OPERATOR<ul><li>Take full responsibility for the development and implementation of the regional On Premise business plan tailored to meet ambitious company goals. Continuously evaluate execution by spending time in field and by setting up appropriate KPI’s.</li><li>Set up a proper route planning to ensure excellence in coverage and execution.</li><li>Manage team to drive horizontal as well as vertical growth.</li><li>Know your market like the back of your hand. Spend an appropriate amount of time in the field to stay close to market dynamics, secure and optimise existing execution and maintain a sharp look-out for new opportunities—winning them over for Red&nbsp;Bull.</li><li>Together with the OPMM find and develop marketing strategies and concepts to leverage the brand and increase product consumption in the ever-changing On Premise environment.</li><li>Ensure availability, premium On Premise activation and High 5 excellence at third party and Red&nbsp;Bull events.</li></ul></li><li>THE BUSINESS MANAGER<ul><li>Plan and continuously develop the geographical area and team structure including human resource evaluation and allocation.</li><li>Manage and optimise available team resources, such as budget and POS material effectively.</li><li>Carry out ongoing analysis of market research, KPI’s and reporting tool database with an insight into action mentality.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Recommended 5 years sales experience with a strong track record of success. Recommended 3-4 years of management experience (in the FMCG business is a plus). Experience in a Musketeer position preferred.</li><li>Strong On Premise industry knowledge and already have established contacts in the night scene or gastronomy, and/or you are able to make them quickly and smoothly.</li><li>Open, extroverted and not afraid to approach people. Inspire others with your genuine nature and contagious "can-do" attitude.</li><li>Ability to think and act like an entrepreneur.</li><li>Strategic and innovative commercial awareness and acumen (strong understanding of sales processes and financial systems).</li><li>Strong planning, prioritisation and organisational ability.</li><li>Highly developed analytical skills. Ability to translate data and insights from market research, sales analyses and forecasts into effective sales activation as well as compelling brand-marketing activities in response to changes in the On Premise environment.</li></ul><ul><li>Travel 40-50%</li></ul>

Regional On Premise Manager

UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Social Media Manager to join its team.The successful candidate will plan, produce, and optimise UNIC’s social media presence in Cyprus and Greece, and support other priority markets as needed, across priority platforms including Instagram, Facebook, YouTube, LinkedIn, X, TikTok, and emerging platforms. Engage prospective and current students, alumni, faculty and staff, research centres, corporate partners, schools, and regulators. Lead social media strategy, editorial planning, community management, and social listening for UNIC and selected EDEX units. Produce or commission original content, including short form video, manage influencer and ambassador programmes, and ensure accessibility, bilingual post copy and video subtitles in English and Greek, and compliance with GDPR and platform policies. The role operates at both strategic and hands-on levels.&nbsp;Responsibilities:Strategy and Planning:&nbsp;<ul><li>Develop and own the social media strategy aligned with UNIC’s brand, recruitment cycles, and research communications.</li><li>Maintain a rolling editorial calendar with bilingual copy, text, subtitles or captions, using accessibility-first practices.</li><li>Prioritise audiences by segment and market, applying channel fit and clear campaign objectives.</li><li>Social media channel management including Instagram, Facebook, TikTok, YouTube, LinkedIn, X, and emerging platforms.</li></ul>Measurement and Reporting:&nbsp;<ul><li>Deliver quarterly performance reports with insights, actions, and benchmarking.</li><li>Track funnel metrics from reach to conversion, including event registrations and translate performance into recommendations.</li></ul>&nbsp;Governance and Operations:&nbsp;<ul><li>Ensure adherence to platform advertising policies, GDPR, and University brand and editorial standards.</li><li>Manage vendor and creator contracts, scopes, and invoices in line with financial processes.</li></ul>&nbsp;Website:&nbsp;<ul><li>Update News and Events listings on the official websites.</li></ul>&nbsp;Other Responsibilities:&nbsp;<ul><li>Stay current with social media trends, tools, and best practices, and recommend tests where beneficial.</li><li>Perform miscellaneous duties as assigned.</li><li>Support colleagues in other marketing activities when needed</li></ul>&nbsp;Qualifications:Education:<ul><li>A Bachelor’s degree in Social Media, Marketing, Communications, or related field.</li><li>A Master’s degree in a relevant field is highly desirable.</li></ul>Experience:<ul><li>Minimum five years of relevant working experience managing multi-channel social media for a brand or institution.</li><li>Demonstrable track record of running a podcast/vodcast.</li><li>Demonstrable track record of effective management of Twitter/X accounts.&nbsp;</li></ul>Required Skills:&nbsp;<ul><li>Professional fluency in English and Greek, including copywriting</li><li>Critical thinking and problem-solving skills.</li><li>Highly developed analytical, technical, computer, oral and written communication skills, use high-level persuasion and negotiation skills.</li><li>Apply expert knowledge of social media concepts, practices and procedures of specialty field(s) to achieve objectives</li><li>Highly organised with the ability to effectively handle multiple priorities concurrently.</li><li>Experience running ambassador or influencer programmes and managing agencies.</li></ul>Tools and Platforms:&nbsp;<ul><li>Meta Business Suite, TikTok Ads Manager, LinkedIn Campaign Manager, YouTube Studio, X.</li><li>Social publishing and listening tools for example Hootsuite or Brandwatch.</li><li>Creative tools for lightweight editing and captioning, for example Canva.</li></ul>&nbsp;Personal Attributes:&nbsp;<ul><li>Strong organisational skills and attention to detail.</li><li>Ability to thrive in a team environment.</li><li>Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.</li><li>Ability to multi-task and prioritise in a fast-paced and dynamic work environment.</li><li>Strong time management skills and discipline, consistently delivering high-quality work within strict deadlines.</li><li>Ability to work effectively and maintain productivity both in-office and remotely, adapting seamlessly to different work settings</li></ul>

Social Media Manager - UNIC Athens

As a Junior Systems Monitoring Officer working within our team, you will be responsible for managing a variety of risks for the company, relating to our systems and the various products we offer to our clients and partners. Using in-house tools and reports, you will monitor and evaluate client behaviour, analyse and evaluate the products we offer, and take initiative to help improve on the current tools, reports and procedures used and followed by the department.<h2>The main responsibilities of the position include:</h2><ul><li>Monitor the system used by the department and analyse various reports</li><li>Conduct reviews and investigations of client activity</li><li>Monitor and ensure swift actions are being taken to manage a range of risks</li><li>Identify, examine, and report any suspicious activities related to the violation of the Terms and Conditions or the company</li><li>Work with other departments to perform daily duties and to achieve common goals</li><li>Stay up to date with market and economic developments</li></ul><h2>Main requirements:</h2><ul><li>BSc/MSc in Finance, Economics, Statistics, Mathematics, Engineering or any other relevant field (first or upper second-class honours)</li><li>Strong analytical skills</li><li>Excellent communication, interpersonal, and teamwork skills</li><li>Organised and methodological, with close attention to detail</li><li>Problem solving and critical thinking skills</li><li>Fluency in English</li><li>Excellent working knowledge of Microsoft Office</li><li>Ability to work on a well-structured, rotating shift schedule, including weekends</li></ul><h2>Benefit from:</h2><ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Test your edge – Aptitude Assessment</li><li>Final Connection – Final Interview</li></ul>

Junior Systems Monitoring Officer

The Imports/Exports Assistant will provide support to the Imports/Exports department and will be involved in the organization and monitoring of shipments and the progress of imports based on pre-agreed schedules, as well as in the control and preparation of import and export documents in accordance with international and state customs regulations.Job Description<ul><li>Communicating with suppliers for orders, shipments, shipping documents, and payments, according to department procedures</li><li>Entering supplier orders into ERP</li><li>Checking/Correcting/Archiving shipping documents and entering them into ERP</li><li>Communicating with 3PL, transport companies, customs brokers and banks</li><li>Preparing documents/forms for the efficient transportation of goods according to department procedures</li><li>Preparing payments, opening &amp; modifying P/Os, in collaboration with the Finance Department</li><li>Communicating with 3PL/Customs Brokers for prioritizing customs clearances &amp; import receipts based on company procedures in collaboration with the supply and distribution departments</li><li>Communicating with the warehouse for scheduling export shipments</li><li>Creating and issuing reports to monitor performance and relevant indicators of the imports/exports department</li></ul>Qualifications<ul><li>Αt least 2 years of experience in an Import/Export company with similar responsibilities in the Imports/Exports department.&nbsp;Experience in the fashion industry will be considered a plus</li><li>BSc in Logistics/Supply Chain Management or equivalent recognized program in Logistics/SCM</li><li>Hands on experience with ERP platforms. Experience in Entersoft will be considered a plus</li><li>Proficient user of MS Office (Outlook, Excel, Word)</li><li>Excellent communication and presentation skills both in Greek and English languages (oral and written)</li><li>A genuine team player that works efficiently both on its own and within a team</li><li>Excellent interpersonal skills</li><li>Excellent proven organizational skills, with the ability to prioritize, multi-task and manage time effectively</li><li>Ability to work well in a team environment and present a professional demeanor</li></ul>Additional Information<ul><li>A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer</li><li>Performance-based competitive bonus scheme</li><li>Private Medical Plan</li><li>Career development and growth opportunities</li><li>Significant discounts on company’s products</li><li>Brand New, modern, and pleasant HQ offices</li></ul>

Imports / Exports Assistant

At Four Seasons, our people are the heart of our success. We are committed to creating a supportive environment where our employees grow, excel, and consistently deliver the exceptional service that defines our brand. We are currently seeking a Night Manager to join our Front Office leadership team at the iconic Four Seasons Astir Palace Hotel Athens.As a Night Manager, you will oversee all overnight Front Office operations ensuring seamless service, strong leadership presence, and unwavering adherence to Four Seasons standards. You will supervise the hotel during the night, support all departments, manage guest interactions with professionalism, and uphold the highest levels of safety, service, and crisis readiness.What You Will Do:<ul><li>Maintain complete knowledge of all hotel features/services, hours of operation, building history, room types, layouts, décor, rates, packages, promotions, house count, VIPs, and group activity schedules.</li><li>Demonstrate expert knowledge of Front Office systems and procedures including Opera, Visionline, HotSoS, Mobile Key, and other core operational tools.</li><li>Regularly tour all hotel areas to monitor departmental operations, guest satisfaction, staff performance, and adherence to standards.</li><li>Review late arrivals, early next-day arrivals, departures, and room availability to plan and coordinate the next day’s operations.</li><li>Ensure accurate handling of arrivals, departures, room blocks, billing requirements, and discrepancies while personally managing guest relocations when necessary.</li><li>Oversee night audit procedures and prepare required accounting reports.</li><li>Guarantee compliance with all financial and credit procedures; review paid-outs, rebates, petty cash, and cashier transactions to ensure proper approvals and reconciliation.</li><li>Support and guide the overnight team to deliver Four Seasons service excellence, acting as a mentor, coach, and role model.</li><li>Conduct spot checks on Night Receptionists and Night Bellmen to ensure brand standards and LQA expectations are consistently met.</li><li>Supervise room assignments, monitor Out of Order/Out of Service rooms, and ensure accurate tracking.</li><li>Act as the senior leader on duty overnight, handling all guest requests, complaints, and emergencies with professionalism and strong crisis management skills.</li><li>Ensure all night colleagues uphold grooming standards, uniform guidelines, communication etiquette, and Four Seasons cultural values.</li><li>Report operational updates, incidents, and departmental needs to the Front Office Manager, collaborating closely to maintain seamless continuity between shifts.</li><li>Promote hotel facilities and support upselling initiatives, motivating the team by leading through example.</li><li>Remain fully familiar with emergency procedures, fire panel operation, and crisis protocol as the designated overnight controller.</li><li>Uphold Four Seasons policies at all times, acting as a brand ambassador and maintaining the integrity of our vision, mission, and values.</li></ul>What You Bring:<ul><li>Proven experience in Front Office operations, preferably in luxury hospitality.</li><li>Strong leadership presence with the ability to supervise, motivate, and develop teams.</li><li>Deep understanding of guest service standards, night audit processes, and crisis management.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Fluency in English; additional languages are an asset.</li><li>Able to work overnight schedules, weekends, and holidays.</li><li>Professional presentation, grooming, and behavior aligned with Four Seasons standards.</li></ul>What We Offer:<ul><li>Employee Meals and Uniform &amp; Laundry provided.</li><li>Ticket Restaurant Monthly Amount of €100.</li><li>Bus Transportation to/from Elliniko.</li><li>Monthly Employee Recognition Program.</li><li>Global career growth opportunities through Task Forces and Transfers.</li><li>Employee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide).</li></ul>At Four Seasons Astir Palace Athens, we champion excellence, collaboration, and continuous development. Join us as a Night Manager and help shape unforgettable guest experiences while safeguarding the overnight heartbeat of our iconic hotel.

Night Manager REQ10363997

Everllence Hellas Ltd is looking for a&nbsp;Project Coordinator SAP BI/BW for Data Processing &amp; Cleansing dpt in Piraeus.&nbsp;We can offer you the following tasksAs a Project Coordinator for SAP BI/BW, you will be in regular contact with specialist departments, translate their business and technical knowledge into requirement specifications, and ensure that these are implemented responsibly and on time.The job also includes the following tasks:<ul><li>Requirement Gathering: Collaborate with business stakeholders to gather requirements and translate them into technical specifications for SAP Analytics applications.</li></ul><ul><li>Solution Design and Implementation: Lead the design, development, and implementation of SAP reporting solutions across key business functions such as Production, Logistics, Finance, and Cost Controlling.</li></ul><ul><li>SAP Analytics Cloud (SAC) Adoption: Drive the adoption of SAP Analytics Cloud (SAC) as the primary tool for analytics and planning across various departments.</li></ul><ul><li>Team Management: Manage cross-functional teams in the delivery of customized SAP solutions, leveraging live and import connections from ECC, BW/4HANA, and other data sources.</li></ul><ul><li>Continuous Improvement: Ensure continuous improvement and optimization of existing SAP reports, enhancing user experience and data accuracy.</li></ul><ul><li>Project Management: Manage project budgets, timelines, and resources, ensuring successful project delivery within scope and budget.</li></ul><ul><li>Training and Workshops: Conduct workshops and training sessions for key business users to enable effective use of SAP tools for reporting and planning.</li></ul>You can help us with these qualificationsEducation and Experience:<ul><li>Master’s degree in Computer Science, Information Technology, Business Administration or a related field.</li><li>Extensive experience in SAP BI/BW and SAP Analytics, with a strong focus on SAP Analytics Cloud and SAP BW/4HANA</li><li>Proven experience in team coordination or project management roles.</li><li>Very good written and spoken English skills – German skills are great plus</li></ul>&nbsp;Technical Skills:<ul><li>Strong knowledge of SAP SD and/or SAP FI CO</li><li>Strong analytical skills with the ability to translate business requirements into technical concepts.</li><li>Knowledge of SAP BI/BW, including SAP BW/4HANA and SAP BusinessObjects.</li><li>Experience in data modeling, ETL processes, and data warehousing concepts.</li><li>Experience with SAP HANA, SAP Analytics Cloud, and other related technologies.</li><li>Familiarity with Agile and Scrum methodologies.</li><li>Understanding of Everllence’s Business Landscape and Data Structure is a great asset</li></ul>&nbsp;Soft Skills:<ul><li>Excellent leadership and team management skills.</li><li>Strong communication and interpersonal skills and willingness to build up a strong internal network</li><li>Ability to work effectively in a fast-paced, dynamic environment.</li><li>Problem-solving and decision-making abilities.</li><li>Attention to detail and strong organizational skills.</li></ul>Benefits &amp; Learning Opportunities<ul><li>Attractive re-numeration package and benefits</li><li>Continuous training opportunities</li><li>Work in a challenging multinational environment</li></ul>

Project Coordinator SAP BI/BW

Digital transformation is a continuous journey, not a once off-event. It needs to be nurtured and grown by talented people who experiment, fail and learn fast and innovate at pace. Being part of the technology team, the NN Hellas Solution Architect will be responsible for the technical analysis and holistic solution design of future capabilities and features. External dependencies, cross-domain APIs, technical enablers / stories constitute a set of factors to be addressed and expected to be handled accordingly.Your day-to-day:<ul><li>Design and architect end-to-end solutions, review and capture functional and non-functional requirements, be able to detect dependencies, impediments and potential risks. Envision and create technical solutions leveraging NN International recommended platform, application and tools stack.</li><li>Document functional and non-functional requirements and design solutions utilizing enterprise architecture standards. Provide alternatives in the architecture components, configuration and engineering deliverables.</li><li>Drive platform evolution initiatives in the context of introducing new technologies, handling technical debt and improving performance, efficiency and resilience.</li><li>Make technical design decisions that follow the level of detail of how to use/integrate the technology choices defined.</li><li>Produce well-written specifications that document technical design decisions.</li><li>Document solution(s) architecture regarding current application stack.</li><li>Ensure the overall quality and fit of the solution in addition to the overall performance of the application stack.</li><li>Review and sign off to make sure that design is well implemented.</li><li>Contribute in the development process by standardizing engineering deliverables adopting DevOps practices.</li><li>Participate in defining the acceptance criteria to measure engineering deliverables.</li><li>Analyze and design architecture solutions that are 100% aligned with NN group’s and NN Hellas business and IT long term strategy so that we make sure all the system and application architectural components are designed and connected in a way that the approved data and digital vison/strategy is accomplished.</li></ul>Desired Skills/Experience:<ul><li>Proven experience in writing production code</li><li>1 year of experience leading a development team, i.e. responsible for reviewing code written by other, setting dev standards.</li><li>1 year of experience making important architecture and design decisions; such as application of design patterns, and design using third-party components.</li><li>Ability to understand business models.</li><li>Experience designing for cloud computing (Azure).</li><li>Experience working with configuration management and infrastructure changes</li><li>Ability to simplify complex ideas and communicate them with clear, logical thinking.</li><li>Experience rebuilding/redesigning existing products on top of entirely new cloud services.</li><li>Experience writing technical architecture documents.</li><li>Experience in working with agile methodologies / in agile teams</li></ul>Nice-to-have Requirements:<ul><li>Experience in design of baseline architecture and architecture diagrams.</li><li>Experience in modelling based on ArchiMate.</li><li>Have knowledge on business processes. Insurance processes knowledge would be a plus.</li><li>Have knowledge on Salesforce and/or have participated in Salesforce implementation cycle.</li><li>Azure certifications.</li><li>TOGAF certification. A full training program will be provided towards TOGAF certification.</li></ul>Personal Profile:<ul><li>Excellent oral and written communication skills.</li><li>Learning skills.</li><li>Attention to detail.</li><li>Stress tolerance.</li><li>Team player.</li><li>Ability to handle multiple tasks concurrently.</li><li>Excellent organizational / time management skills.</li><li>Security oriented.</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance</li><li>One-time budget for home-office equipment to make your work-from-home comfortable</li><li>Recognition and rewards for excellence</li><li>Monthly meal allowance</li><li>Recently renovated offices, central location, with easy access</li></ul>

Cloud Application Solution Architect

The Customer Service Specialist represents first point of contact for Red&nbsp;Bull Customers providing support as well to the internal customers/stakeholders. He/she is responsible for the supply chain execution of finished goods &amp; visibility items and for the execution of the order to cash process. Distills and quantifies key category opportunities (strategic category development through category vision). Works closely with the Trade Marketing team to build the right TM activities with the right execution.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>ORDER AND CUSTOMER SERVICE MANAGEMENT<ul><li>Ownership of the end-to-end order management process, for both finished</li><li>goods and VISITs in SAP, including events and services of RB coolers/VISIT items.</li><li>Jointly accountable for driving customer satisfaction and meeting customer related KPIs, ensuring alignment with corporate service standard</li><li>Monitor end-to-end deliveries from 3PL to customers.</li><li>Maintain and update customer master data, including pricing in CPM.</li><li>Ensure timely and accurate preparation of all legalized order</li><li>documentation.</li><li>Act as the key interface with logistics providers.</li><li>Manage the end-to-end resolution of consumer complaints.</li><li>Act as liaison for customer requests related to internal and external certificates.</li></ul></li><li>SYSTEM, PROCESSES &amp; COMPLIANCE<ul><li>Ensure that all processes are executed in compliance with corporate governance and guidelines, escalating deviations to the Key User and</li><li>Operations Manager, while actively contributing to process improvements.</li><li>Oversee goods movement transactions in SAP.</li><li>Maintain and organize all relevant documentation (manuals, guidelines, BPPs), ensuring systematic filing and easy access in line with corporate standards.</li><li>Execute and monitor month-end and year-end closing activities, ensuring the timely completion of all periodic tasks.</li><li>Support the review and reconciliation of invoices, ensuring alignment with contractual terms and corporate policies.</li></ul></li><li>CONTINUOUS IMPROVEMENT &amp; OPERATIONAL EXCELLENCE<ul><li>Contribute to continuous improvement projects and product performance testing (such as Hotpacks), ensuring alignment with operational excellence goals.</li><li>Oversee the efficient delivery of product samples to Quality Management, ensuring alignment with quality assurance and compliance standards.</li></ul></li><li>ADMINISTRATIVE &amp; FLEET MANAGEMENT SUPPORT<ul><li>Support the organization of meetings, including agenda preparation, travel logistics, car rentals, hotel bookings, and dinner arrangements.</li><li>Oversee the company fleet management, including leasing, maintenance, insurance, and allocation, in close collaboration with Finance, HR, and in alignment with corporate policies.</li><li>Ensure contract compliance, vendor coordination, and cost efficiency, while monitoring and reporting fleet related KPIs.</li><li>Lead the organization and evaluation of fleet related tenders by collecting and analyzing data, conducting cost/benefit assessments, and implementing the required exercises to support optimal decision-making and execution.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Strong attention to detail, structured and accurate.</li><li>Strong communications skills (verbal and in writing)</li><li>Customer-focused, with strong interpersonal skills and a professional telephone manner.</li><li>Effective under pressure with strong prioritization and multitasking.</li><li>Ability to multi-task essential</li><li>Proactive, empathetic, and patient professional, with advanced problem[1]solving skills and strong capability in data-driven analysis</li><li>Focus on process improvement and collaboration.</li><li>ERP knowledge (preferably SAP) with advanced Excel.</li><li>Fleet Management: vendor coordination, contracts, KPIs.</li><li>Fleet tenders: data collection, evaluation, implementation.</li></ul><ul><li>Travel 10-20%</li></ul>

Customer Service Specialist

You’ll drive agile delivery by facilitating Scrum ceremonies, removing blockers, and ensuring alignment with project timelines and goals. This role requires strong communication with both business and technical stakeholders, attention to regulatory standards, and the ability to manage high-pressure delivery cycles. While employed by Grant Thornton Greece, you’ll work closely with the client’s teams to deliver high-impact digital solutions within a complex banking environment. The key responsibilities of this role will include:<ul><li>Lead and coach an agile development team embedded within the client’s banking operations</li><li>Facilitate all Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, reviews)</li><li>Act as the point of escalation for impediments; remove blockers and shield the team from disruptions</li><li>Ensure high-quality and timely delivery of software deliverables in alignment with client expectations</li><li>Oversee task allocation, track progress, and inspect deliverables for completeness and accuracy</li><li>Promote Agile mindset across internal and client teams; ensure adherence to agile values and principles</li><li>Collaborate closely with Product Owners, Business Analysts, Developers, and Client Stakeholders</li></ul><ul><li></li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>2+ years of hands-on experience managing Agile projects, ideally within banking or financial services</li><li>Proven ability to lead cross-functional tech teams using ScrumDemonstrated experience with project tracking tools like Jira, Microsoft Planner, or Microsoft Project</li><li>Strong stakeholder management skills and ability to handle tight delivery timelines</li><li>Solid understanding of software development lifecycles (SDLC)</li><li>Scrum Master Certification (CSM/PSM) or Agile certification (SAFe, PMI-ACP) is highly desirable</li><li>Excellent problem-solving, communication, and conflict resolution skills</li><li>Professional fluency in Greek and English</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Scrum Master

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

We’re currently in search of a talented and resourceful:PAYROLL &amp; HR OPERATIONS SPECIALISTResponsibilities of the Role:<ul><li>Run the full payroll process cycle (including data collection, organization &amp; administration).</li><li>Gather information regarding employee payroll changes, such as sick leaves, overtime, etc.</li><li>Ensure calculations and filings fully comply with laws and payroll/HR standards.</li><li>&nbsp;Manage the hiring/termination process and prepare necessary forms.</li><li>Enter data into payroll, administrative databases, and software programs.</li><li>Administer employee benefits (private medical insurance plan, fuel cards, meal tickets, etc.).</li><li>&nbsp;Handle public authorities’ tasks (Ergani platform, Sepenet, etc.).</li><li>Provide administrative assistance and coordinate the day-to-day operations of the HR function and duties.</li><li>Leverage digital technology capabilities to simplify the HR workflows, propose ways to improve the efficiency of the HR department and organization, and enhance employee experience.</li></ul>&nbsp;Qualifications and skills:<ul><li>Bachelor’s degree in Business, Economics, or Finance.</li><li>Master’s degree in HR will be considered as a strong plus.</li><li>Over years&nbsp;of experience in an organized HR department, ideally in a payroll role.</li><li>Knowledge of employment law, contracts management, operations, and shifts management.</li><li>Robust skills in data analytics and Systems thinking (analyze and recognize how a system's constituent parts interrelate and how sub-systems work within the context of larger systems).</li><li>Agility in learning new technological tools and systems when needed.</li><li>Additional knowledge of digital tools will be considered a plus.</li><li>Strong computer literacy, including Microsoft Office applications.</li><li>Excellent command of the Greek and English languages.</li><li>Inherent interpersonal and communication skills, ethical principles, and cultural awareness.</li><li>Self-motivated and resourceful, with problem-solving aptitude.</li><li>Excellent organizational skills and attention to detail.</li><li>Military obligations fulfilled (for male applicants).</li></ul>&nbsp;Our company offers: &nbsp;<ul><li>Competitive compensation package (incl. performance Yearly Bonus and non-monetary Benefits and Perks)</li><li>Life &amp; Medical Insurance</li><li>Strong training, career development prospects, and growth</li><li>Modern, human-centric, and friendly working environment</li></ul>&nbsp;Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;All applications are considered strictly confidential.

PAYROLL & HR OPERATIONS SPECIALIST

Examine transactional data and detail transaction analysis against cut-off thresholds to identify unusual activity.Timely identify key risks, exceptions, errors and anomalies and detect outliers in processes and transactions that may be taking on increased risk or experiencing atypical rates of change, and examine, analyze and evaluate trends and patterns in exceptions, errors, anomalies, and outliers within a single financial process, as compared with its own past performance, against other processes/systems operating within the organization or via benchmarking.Evaluate internal controls in processes and procedures, and highlight areas where controls are not performing adequately and detect emerging areas of risk and control weaknesses.Deploy a continuous controls monitoring approach, aiming to reduce incidences of error, enhance operational efficiency and automate manual testing procedures, and automate data feeds to reduce validation time and increase the frequency of analysis.Develop a robust data validation capability and criteria to ensure integrity, quality, accuracy and completeness, and acquire data for routine use by establishing access to data sources, cleansing and validating the data.Extract data and combine from a variety of systems across the organization, relate it for further cross-platform analysis, remove unreliable transactions, and prepare the data in a standard audit format.What will you bring?University degree in Business, Finance, Auditing, Data or Computer Science, Statistics, Mathematics, or a related field. A Master’s degree will be considered a plus; Professional Certifications (ex. CIA, ACCA, CIMA) will be considered an asset; Fluency in English, both spoken and written, at a professional corporate level; Fluency in Greek Language will be considered a plus.Excellent knowledge of MS Office, particularly Excel; Experience with ERP systems and process automation tools will be considered an asset.Excellent problem-solving and analytical skills; Ability to process complex and multiple sources data; A collaborative mindset and the ability to work with multidisciplinary teams.3-5 years of experience in data or statistical analysis, within an internal controls or internal audit environment; Experience in a multinational business environment will be considered an asset; Experience in the Hospitality sector will be considered an asset.Experience on continuous controls monitoring and data mining (processing large datasets using digital tools such as ACL, Python, Power BI, Excel/Power Query or similar tools); Familiarity with AI tools and other digital tools will be considered an asset.Knowledge of Internal Controls standards and procedures (for example COSO Internal Controls Framework, COSO Enterprise Risk Management Framework, SOX internal controls framework) will be considered an asset.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Internal Control Specialist Thessaloniki

Examine transactional data and detail transaction analysis against cut-off thresholds to identify unusual activity.Timely identify key risks, exceptions, errors and anomalies and detect outliers in processes and transactions that may be taking on increased risk or experiencing atypical rates of change, and examine, analyze and evaluate trends and patterns in exceptions, errors, anomalies, and outliers within a single financial process, as compared with its own past performance, against other processes/systems operating within the organization or via benchmarking.Evaluate internal controls in processes and procedures, and highlight areas where controls are not performing adequately and detect emerging areas of risk and control weaknesses.Deploy a continuous controls monitoring approach, aiming to reduce incidences of error, enhance operational efficiency and automate manual testing procedures, and automate data feeds to reduce validation time and increase the frequency of analysis.Develop a robust data validation capability and criteria to ensure integrity, quality, accuracy and completeness, and acquire data for routine use by establishing access to data sources, cleansing and validating the data.Extract data and combine from a variety of systems across the organization, relate it for further cross-platform analysis, remove unreliable transactions, and prepare the data in a standard audit format.What will you bring?University degree in Business, Finance, Auditing, Data or Computer Science, Statistics, Mathematics, or a related field. A Master’s degree will be considered a plus; Professional Certifications (ex. CIA, ACCA, CIMA) will be considered an asset; Fluency in English, both spoken and written, at a professional corporate level; Fluency in Greek Language will be considered a plus.3-5 years of experience in data or statistical analysis, within an internal controls or internal audit environment; Experience in a multinational business environment will be considered an asset; Experience in the Hospitality sector will be considered an asset.Excellent problem-solving and analytical skills; Ability to process complex and multiple sources data; A collaborative mindset and the ability to work with multidisciplinary teams.Excellent knowledge of MS Office, particularly Excel; Experience with ERP systems and process automation tools will be considered an asset.Experience on continuous controls monitoring and data mining (processing large datasets using digital tools such as ACL, Python, Power BI, Excel/Power Query or similar tools); Familiarity with AI tools and other digital tools will be considered an asset.Knowledge of Internal Controls standards and procedures (for example COSO Internal Controls Framework, COSO Enterprise Risk Management Framework, SOX internal controls framework) will be considered an asset.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Internal Control Specialist Athens

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports to:EL Product Marketing Manager &nbsp;For our Marketing, Sales and Product Management team (Electrical Vehicle Chargers), understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose. You will use your experience and drive to build long-standing customer relationships, identifying effective solutions for customer needs.&nbsp;The work model for the role is: onsite You will be mainly accountable for:<ul><li>Establishing and maintaining effective customer relationships to recognize their needs, promoting their understanding of ABB’s complete product/systems/ services offering, and aligning with them to provide a solution.&nbsp;</li><li>Meeting short-term / long-term sales and revenue goals following team’s KPIs, preparing offers and managing administrative procedures of sales processes (offer tools, invoices, letters of credit, communication with accounting etc.) based on ABB’s state’s guidelines.&nbsp;</li><li>Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy and supporting cash collection and project management activities, when needed.&nbsp;</li><li>Ensuring efficient marketing activities and communicating value proposition to customers.</li></ul> Our team dynamics:You will join a dynamic, talented and high performing team, where you will be able to thrive. Qualifications for the role:<ul><li>University Degree in Electrical Engineering or equivalent</li><li>Up to 2 years of experience in Sales or Sales Support will be beneficial</li><li>You are at ease communicating in Greek &amp; English language</li><li>Highly adept in MS Office tools (e.g. excel, Outlook). Knowledge of SAP and Salesforce will be considered a plus</li><li>Strong communication and Negotiation skills</li><li>A Collaborative, Customer-oriented approach</li></ul> We also offer our employees the following benefits:<ul><li>Receive attractive remuneration based on your experience and skills</li><li>Additional financial benefits, such as annual bonus and internal share purchase program.</li><li>Private medical plan (including offers for family members)</li><li>Private Pension Plan</li><li>Seize individual development and training opportunities, from job specific to soft skills.</li></ul>

Sales Engineer (EV Chargers)

Key Responsibilities:Safety, Security &amp; Environment:<ul><li>Ensures hotel is being operated in a safe &amp; effective manner.</li><li>Ensures the correct implementation Fire Life &amp; Safety (FLS) testing procedures.</li><li>Ensures the correct operation &amp; maintenance of the hotels FLS systems.</li><li>Ensures the correct implementation of all health and safety, energy control and management directives and that up-to-date records of all test certificates/licenses are kept.</li><li>Ensures that all contractors and in-house employee’s carry out their work, in accordance with and adherence to company, local and regional health and safety at work criteria.</li><li>Maintain contacts with local authorities such as fire department, electricity supply company, health inspectors, etc., to ensure that all requirements are being complied with and that assistance or advice will be readily available whenever required.</li><li>Holds regular meetings on energy conservation, fire training, employee communications, and health &amp; safety.</li><li>Reports environmental performance through dedicated IT systems and in POMEC reports.</li><li>Ensures all technicians have a good environmental understanding.&nbsp;</li></ul>Maintenance:<ul><li>Ensures the efficient operation &amp; maintenance of all mechanical &amp; electrical equipment.</li><li>Ensures the correct upkeep of the building and grounds.</li><li>Ensures operational equipment is being maintained effectively.</li><li>Ensures the correct implementation of an effective “trouble reporting”&nbsp;system.</li><li>Ensures an effective “planned preventative maintenance” system is in place for all M&amp;E equipment.</li><li>Allocation of duties to the appropriate engineering staff / contractors.</li><li>Operation of the hotels BMS system.</li><li>Ensure that all records of maintenance and testing are being kept.</li><li>Co-ordinates and supervises the work of service contractors to ensure that the terms of all such contracts for major plant and systems are fully implemented.</li><li>Identify and recommend improvements where required.</li></ul>Personnel:<ul><li>In conjunction with Human Resources, interview and make recommendations on suitable technical personnel for employment.</li><li>Supervision of&nbsp;contractors and outsource staff.</li></ul>Procurement:<ul><li>Assist in the negotiation for consumables and service contracts, ensuring the best value for money is obtained.</li><li>Ensure that adequate stock levels and spare part lists are in place.</li></ul>Projects:<ul><li>Gives relevant M&amp;E input into capital projects.</li><li>Management and administration of capital projects controlled at hotel level.</li></ul>General:<ul><li>To be aware of hotel financial targets and assist in cost reduction methods where necessary.</li><li>Production / updating of hotels 5-year capital and long-term plans.</li><li>Complete and produce regular reports and statistics as required by hotel and Group Director management.</li></ul>Qualifications:<ul><li>Degree in Engineering or equivalent</li><li>&nbsp;Experience&nbsp;within the hospitality industry</li><li>Sound knowledge in Building Services Engineering and management</li><li>Good command in English</li></ul>

Maintenance Supervisor-New Hotel

Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Team Lead working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits

Croatian Speaking Team Lead, Service Delivery - Bilingual

What You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) .Visit https://mybenefits.ttec.com/ for more information.

German Speaking Team Lead, Service Delivery - Bilingual

As our EPC Project Manager, you will be responsible for the proper execution of utility scale PV and/or Hybrid projects on time, within budget and scope. Project management activities include schedule, budget, scope, quality, risk, contracts, engineering, integration, compliance, stakeholder management throughout the execution of the projects.&nbsp;This role also includes the projects’ preliminary phase, where you will coordinate all preparation activities prior to EPC contract signing and you will support throughout negotiations with clients.&nbsp;You can look forward to the following tasks;<ul><li>Accountable for the successful execution of the EPC projects, from design phase through completion, energisation and handover.</li><li>Ensure that project is delivered on-time. Create detailed project plans. Track project timelines, milestones, and deliverables.</li><li>Ensure that project is delivered within budget. Keep overview of budgetary objectives, identify discrepancies, and adjust project constraints based on financial analysis.&nbsp;</li><li>Ensure that project is delivered within scope. Monitor compliance with specifications and requirements included in project contracts and other related project documents.&nbsp;</li><li>Manage changes to the project scope, project schedule and project costs. Perform risk management to minimize/mitigate project risks. Measure project performance using appropriate tools and techniques.</li><li>Create and maintain project documentation. Develop spreadsheets, diagrams, and process maps to document needs.</li><li>Ensure resource availability/allocation and technical feasibility. Coordinate internal and external resources for the flawless execution of the project.&nbsp;</li><li>Liaise with project stakeholders (Project Development and Sales, Engineering, Procurement, Construction, Consultants, Clients, and Authorities) on regular basis to ensure compliant project execution.&nbsp;</li><li>Develop and deliver progress reports and presentations to the Head of EPC and other company executives and to the clients. &nbsp;</li><li>Implement &amp; comply with JUWI processes and standards.&nbsp;</li><li>Ensure full compliance with the QHSE regulations, legislation, standards, codes, and requirements applicable to the project.</li></ul>Your energy is requiredYou impress us with these qualifications:<ul><li>University Degree in Engineering.</li><li>2 - 8 years working experience in EPC project management with overall responsibility (project cost, schedule, risk, quality and technical management and control), preferably in utility-scale Solar PV or other renewable energy field. &nbsp;</li><li>Solid organizational skills including attention to detail and multitasking.</li><li>Excellent communication skills. Ability to communicate across levels both internally and externally.&nbsp;</li><li>Experience of contract management and knowledge of standard contract forms (NEC, FIDIC, etc).&nbsp;</li><li>Strong working knowledge of MS Project &amp; MS Office.&nbsp;</li><li>Ability of working autonomously, decision making and problem solving. &nbsp;</li><li>Team player with evident leadership qualities.</li><li>Ability to work in matrix organizations and to operate in a culturally diverse international environment.</li><li>Fluent in Greek and English (verbal &amp; writing).</li><li>Willing to travel frequently, locally, and internationally, according to project’s needs.&nbsp;</li></ul>You have more to offer? We will gladly consider it. You don't meet all the requirements? No problem. We look forward to receiving your application.Your energy booster at JUWIAt JUWI, an inspiring working environment awaits you. Our flexible working conditions creates the space for you to integrate your work into your life: &nbsp;<ul><li>Company culture: a space for creativity and innovation</li><li>International teams: collaborating and communicating continuously with teams across the JUWI group fosters professional growth in a culturally diverse environment</li><li>Structured environment: benefit from well thought out processes and procedures within our ISO 9001:2015 certified matrix organization</li><li>Professional development: access to a wide range of opportunities for advancing your career&nbsp;</li><li>Smart working: working from home opportunities is part of our commitment to cultivating a healthy work-life balance</li><li>Health insurance: we've got your back! Our private health insurance plan covers you</li><li>Performance-based bonus: work toward your best performance, with your bonus also reflecting the region's performance</li></ul>

EPC Project Manager (m/f/d)

The Senior Business Analyst / IT serves as the liaison between business stakeholders and technical teams, ensuring that IT solutions meet business objectives within the Telco environment. This role focuses on Order Management and Integration systems, driving compliance with architecture standards and delivering high-quality solutions.&nbsp;Main responsibilities<ul><li>Review and analyze the Business specifications delivered by the business</li><li>Translate business needs into functional and technical specifications.</li><li>Identify gaps, ambiguities, or risks in the deliverables that require clarification before implementation.</li><li>Monitor project execution, participate in project meetings, and regularly report to the Technical Project Manager on project status and any potential timeline deviations.</li><li>Facilitate collaboration between IT, commercial teams and external partners.</li><li>Manage risks and ensure timely delivery within budget.</li><li>Validate solutions against architectural guidelines and security standards.</li><li>Participate and/or lead the Integration Tests &nbsp;&amp; User Acceptance Test (UAT), support activities and act as a point of contact for the Business Users</li><li>Prepare technical specifications for vendor engagement especially in cases of technical / transformation projects.</li><li>Evaluate technical and financial proposals; support vendor selection.</li></ul>&nbsp;&nbsp;Required skills<ul><li>Bachelor’s degree in Computer Science, Telecommunications, or related field.</li><li>5+ years of experience as a Technical Business Analyst</li><li>Strong understanding of technical concepts (software, architecture, APIs, databases, etc.) to be able to discuss and break down technical tasks.</li><li>Strong analytical and problem-solving skills.</li></ul><ul><li>Collaborative and adaptable in fast-paced environments and cross-functional environment (with Project Managers, Team Leaders, Developers).</li></ul><ul><li>Excellent &nbsp;organizational and time-management skills.</li><li>Outstanding communication skills</li></ul>&nbsp;Preferred skills<ul><li>Experience in Telco IT projects and system integration.</li><li>Familiarity with the concept of microservices, RESTful web-services and asynchronous systems communication approaches (Apache Kafka, JMS Queues) will be considered as an asset.</li><li>Experience with Agile methodologies, Business Process Model and Notation (BPMN) and Business Rules Management is an asset.</li><li>Knowledge of RDBMS concepts (data modelling, Entity Relationship Diagrams) and experience in SQL for creating queries.</li></ul>&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cafeteria benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company Mobile &amp; Device Subsidies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fixed telephony, Internet &amp; COSMOTE TV Packages·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modern working environment, working laptop only&nbsp;Your balance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible working arrangements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private insurance for employees and their family members·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers&nbsp;Your wellness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness and sports activities, dietician appointments, medical check-ups, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OTE Group psychological service&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Unlimited access to digital learning platforms Percipio &amp; Coursera·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Various f2f custom made learning academies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Talent &amp; rotation programs&nbsp;Your On-boarding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Virtual new hire pre-boarding &amp; onboarding program·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A buddy to support you in the first months working with us

Senior Business Analyst / ΙΤ

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.&nbsp;As a&nbsp;Sales Service Delivery Team Lead&nbsp;working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll DoDo you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

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