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Η γαλακτοβιομηχανία ΔΩΔΩΝΗ ΑΕ αναζητά Exports Customer Support Assistant για να ενταχθεί στην ομάδα μας στη Θεσσαλονίκη.Περιγραφή Θέσης<ul><li>Διαχείριση και εφαρμογή εικαστικών</li><li>Διαχείριση και εφαρμογή ετικετών</li><li>Υποστήριξη στην διοργάνωση εκθέσεων</li><li>Διεκπεραίωση των καθημερινών αιτημάτων των πελατών</li><li>Υποστήριξη του Τμήματος Εξαγωγών</li><li>Επικοινωνία με τα Τμήματα Προμηθειών, Παραγωγής, QA και Αποθήκης</li></ul>&nbsp;Κύριες Αρμοδιότητες<ul><li>Εκτέλεση των εργασιών που ανατίθενται από τον the Customer Service Executive και τον Exports Director, τηρώντας τις προθεσμίες</li><li>Παρακολούθηση projects που έχουν ανατεθεί από την αρχή μέχρι το τέλος</li><li>Εφαρμογή των αλλαγών και των διαδικασιών που συμφωνήθηκαν και ανατέθηκαν από τον Executive and Exports Director</li><li>Εργασίες back office</li></ul>&nbsp;Προσόντα/Εμπειρία/Ικανότητες<ul><li>Ομαδικότητα, multi-tasking, επικοινωνιακές δεξιότητες, οργανωτικότητα, προσοχή στη λεπτομέρεια, αναλυτικότητα, ταχύτητα, γρήγορη εκμάθηση</li><li>Πτυχίο Πανεπιστημίου (Management / Marketing / International Business)</li><li>Σχετική εμπειρία θα θεωρηθεί πλεονέκτημα</li><li>Άριστη γνώση του Microsoft Office (ειδικά Excel)</li><li>Ξένες γλώσσες: Η άριστη γνώση Αγγλικών είναι υποχρεωτική ενώ επιπλέον γλώσσες θεωρούνται πλεονέκτημα</li></ul>

Exports Customer Support Assistant

The Imports/Exports Assistant will provide support to the Imports/Exports department and will be involved in the organization and monitoring of shipments and the progress of imports based on pre-agreed schedules, as well as in the control and preparation of import and export documents in accordance with international and state customs regulations.Job Description<ul><li>Communicating with suppliers for orders, shipments, shipping documents, and payments, according to department procedures</li><li>Entering supplier orders into ERP</li><li>Checking/Correcting/Archiving shipping documents and entering them into ERP</li><li>Communicating with 3PL, transport companies, customs brokers and banks</li><li>Preparing documents/forms for the efficient transportation of goods according to department procedures</li><li>Preparing payments, opening &amp; modifying P/Os, in collaboration with the Finance Department</li><li>Communicating with 3PL/Customs Brokers for prioritizing customs clearances &amp; import receipts based on company procedures in collaboration with the supply and distribution departments</li><li>Communicating with the warehouse for scheduling export shipments</li><li>Creating and issuing reports to monitor performance and relevant indicators of the imports/exports department</li></ul>Qualifications<ul><li>Αt least 2 years of experience in an Import/Export company with similar responsibilities in the Imports/Exports department.&nbsp;Experience in the fashion industry will be considered a plus</li><li>BSc in Logistics/Supply Chain Management or equivalent recognized program in Logistics/SCM</li><li>Hands on experience with ERP platforms. Experience in Entersoft will be considered a plus</li><li>Proficient user of MS Office (Outlook, Excel, Word)</li><li>Excellent communication and presentation skills both in Greek and English languages (oral and written)</li><li>A genuine team player that works efficiently both on its own and within a team</li><li>Excellent interpersonal skills</li><li>Excellent proven organizational skills, with the ability to prioritize, multi-task and manage time effectively</li><li>Ability to work well in a team environment and present a professional demeanor</li></ul>Additional Information<ul><li>A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer</li><li>Performance-based competitive bonus scheme</li><li>Private Medical Plan</li><li>Career development and growth opportunities</li><li>Significant discounts on company’s products</li><li>Brand New, modern, and pleasant HQ offices</li></ul>

Imports / Exports Assistant

Based in Athens, Greece, and reporting directly to the CEO, the successful candidate will play a key role in leading and expanding the company’s international market presence by driving export growth.Key activities and responsibilities of this role include:<ul><li>Developing and implementing comprehensive export strategies to enhance the company’s footprint in existing markets and penetrate new international territories</li><li>Identifying and evaluating new business opportunities, partnerships, and distribution channels to drive export growth</li><li>Building and maintaining strong relationships with international clients, distributors, and partners to ensure long-term collaboration and success</li><li>Analyzing market trends, customer needs, and competitive landscapes to inform and adjust export plans effectively</li><li>Ensuring compliance with all international trade regulations, export laws, and customs requirements across various regions</li><li>Collaborating closely with supply chain, logistics, marketing and operations teams to ensure efficient and cost-effective delivery of products to international markets</li><li>Leading, mentoring, and developing the export sales team, fostering a results-driven and customer-centric culture</li><li>Traveling abroad frequently to meet with key clients, explore new markets, and oversee international operations</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in International Business, Marketing, Supply Chain Management, or a related field; an MBA will be a plus</li><li>Proven experience, at least 7 years, in a senior export or international business development role within the&nbsp;FMCG sector</li><li>Experience working across multiple international markets with an understanding of cultural nuances, consumer behaviors, and regulatory requirements to optimize market entry and expansion strategies</li><li>Strong track record of driving export sales growth and&nbsp;entering new international markets</li><li>Familiarity with Microsoft Office suite</li><li>Fluent in English and Greek (both written and verbal); proficiency in additional languages is a plus</li><li>Willingness to travel abroad frequently&nbsp;to engage with international partners and explore new market opportunities</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication skills; personable and engaging</li><li>Exceptional negotiation skills; proven ability to negotiate high-value contracts, pricing structures, and distribution agreements while ensuring mutually beneficial outcomes for all parties involved</li><li>Strategic thinker with a proactive approach and a can-do attitude; forward-thinking professional with the ability to anticipate market trends, identify business opportunities, and implement solutions that enhance global sales performance</li><li>Strong leadership skills; capable of motivating, coaching, and developing high-performing teams</li></ul>

Exports Director int-0284

ELVALHALCOR - Copper &amp; Alloys Extrusion Division&nbsp; is searching for a&nbsp;&nbsp;RAW MATERIAL CATEGORY SPECIALIST&nbsp;with organizational and time-management skills to join our Metal Purchasing department team in our plant in Oinofyta Voiotia, Greece.Role DescriptionKey Responsibilities: • &nbsp; &nbsp;Follow-up on purchase and sales contracts. • &nbsp; &nbsp;Continuous communication with suppliers and customers to process issues. • &nbsp; &nbsp;Creates purchase/sales contracts and cost estimates which are approved by the buyer and management. • &nbsp; &nbsp;Creates purchase orders. • &nbsp; &nbsp;Registers metal entries. • &nbsp; &nbsp;Gathers/verifies all necessary import and export documents. Sends purchase invoices to VIM. • &nbsp; &nbsp;Checks and processes domestic purchase payments. • &nbsp; &nbsp;Creates a sorting report and sends it to the supplier. Maintains and monitors the report for claims. • &nbsp; &nbsp;Creates a new supplier, modifies, and expands existing ones to other company codes. Updates on any changes concerning the supplier. • &nbsp; &nbsp;Evaluates suppliers and suggests improvement actions. • &nbsp; &nbsp;Develops tools and optimization procedures for daily work. Participates in new projects. • &nbsp; &nbsp;Reporting. • &nbsp; &nbsp;Organizes and coordinates exports of by-products/scrap. • &nbsp; &nbsp;Follows up on customer payments. • &nbsp; &nbsp;Preparation and categorization of environmental documents for their submission to the Ministry of Environment. • &nbsp; &nbsp;Collection and maintenance of financial and environmental documents from domestic suppliers. • &nbsp; &nbsp;Forwarding documents for signing by management and sending them to relevant parties.&nbsp;Requirements: • &nbsp; &nbsp;University Degree&nbsp; • &nbsp; &nbsp;Fluency in English, both oral and written (second foreign language desired) • &nbsp; &nbsp;Proficiency in Microsoft Office • &nbsp; &nbsp;Sound knowledge of SAP ERP • &nbsp; &nbsp;Strong organizational and time management skills • &nbsp; &nbsp;High sense of responsibility with special emphasis on compliance with company’s procedures&nbsp;The company offers: • &nbsp; &nbsp;Dynamic work environment • &nbsp; &nbsp;Career and Development Plan • &nbsp; &nbsp;Continuous Training • &nbsp; &nbsp;Competitive remuneration package • &nbsp; &nbsp;Additional insurance coverage&nbsp;

RAW MATERIAL CATEGORY SPECIALIST (3482)

Intellectica is recruiting a dedicated and dynamic&nbsp;Import Operator&nbsp;on behalf of a leading freight forwarding company. Based in Thessaloniki, Greece and reporting directly to the Line Manager, the ideal candidate will play a vital role in ensuring the seamless and efficient importation of goods while maintaining compliance with customs regulations and company policies.Key activities and responsibilities of this role include:<ul><li>Scheduling and booking shipments from overseas, ensuring that goods are picked up, transported, and delivered on time</li><li>Preparing and verifying all necessary import documentation to meet customs and regulatory requirements, helping to secure smooth and compliant customs clearance</li><li>Acting as the primary point of contact between customers, carriers, customs brokers, and internal teams to resolve any issues, provide updates, and ensure effective shipment tracking</li><li>Maintaining accurate records of shipments in internal systems and generating reports on the status and performance of import operations</li><li>Ensuring that all operations adhere to both internal standards and external regulatory requirements, thereby supporting the company’s commitment to reliable and on-time deliveries</li><li>Maintaining accurate and up-to-date records of customer interactions, and service issues in the CRM system</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>1-3 years of experience in an import/export, customer support, or a similar role, preferably in the logistics or freight forwarding industry</li><li>A bachelor’s degree in Supply Chain Management will be considered a plus</li><li>Proficiency in Microsoft Office Suite and CRM software</li><li>Fluency in Greek, English, and Italian is required</li><li>Completed military obligations (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with a passion for delivering exceptional service</li><li>Proactive, problem-solving approach</li><li>Ability to prioritize tasks and work effectively in a dynamic environment</li></ul>

Import Operator int-0292

Intellectica is recruiting a highly motivated&nbsp;Product Manager&nbsp;on behalf of a leading manufacturer and distributor of medical products with a 30-year presence in the Greek market. Based in Acharnes, Attiki, Greece, and reporting directly to the Operations Manager, the successful candidate will support cross-functional operations in Product Management, Procurement, and Marketing, coordinating product documentation, managing supplier communications, contributing to marketing efforts, and driving workflow improvements through process optimization and digital tools.Key activities and responsibilities of this role include:<ul><li>Maintaining up-to-date product documentation, including technical files, specs, certifications, artworks, usage instructions, and packaging materials</li><li>Coordinating with international suppliers on offers, orders, product specifications, artwork approvals, and documentation management</li><li>Supporting technical and regulatory documentation for tenders, sales teams, and export markets</li><li>Participating in product development initiatives and monitoring item-level KPIs and profitability metrics</li><li>Collaborating with the marketing team on product presentations, brochures, promotional materials, and campaigns</li><li>Reviewing and optimizing technical content for internal and external use, including packaging and marketing assets</li><li>Assisting with stock forecasting and working closely with the Supply Chain team and external procurement partners</li><li>Contributing to workflow optimization by applying AI tools, ERP systems, and automation practices in daily tasks</li><li>Any other task that may be required from time-to-time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>A Bachelors’ Degree</li><li>At least 3 years of experience in operations, procurement, product development, or marketing, preferably within a fast-paced environment</li><li>Proficiency in the MS Office Suite</li><li>Familiarity with ERP systems and commercial operations; experience with Power BI is considered a strong plus</li><li>Tech-driven mindset with interest in AI tools and automation to enhance operational workflows</li><li>Fluent in English and Greek, with excellent written and verbal communication skills</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>&nbsp;Strong attention to detail and organizational skills, especially in managing technical documentation</li><li>Proven ability to manage multiple tasks and projects across functions</li><li>Effective communicator and team player, able to collaborate cross-functionally</li><li>Analytical mindset with solid negotiation and decision-making skills</li><li>Self-motivated and able to work independently in a fast-paced environment</li></ul>

Product Manager int-0365

Intellectica is recruiting an experienced&nbsp;Line Manager (Italy)&nbsp;on behalf of a leader in international transportation and logistics solutions, specializing in seamless and efficient connections across key markets. The role is based in Thessaloniki, Greece, and reports directly to the CEO. The ideal candidate will be responsible for overseeing and managing all operations related to freight forwarding between Italy and Greece, ensuring operational excellence, driving profitability, and maintaining exceptional customer satisfaction.Key activities and responsibilities of this role include:<ul><li>Managing end-to-end freight forwarding operations between Italy and Greece, by ensuring smooth coordination of shipments, from planning and execution to delivery</li><li>Developing and implementing effective strategies for managing import/export operations</li><li>Overseeing freight operations, including supplier negotiations to secure competitive pricing and ensure quality service</li><li>Analyzing operational metrics to identify trends, improve efficiency, and enhance service delivery</li><li>Monitoring profitability by managing budgets, controlling costs, and ensuring timely invoicing and documentation closure</li><li>Maintaining and growing relationships with key accounts by delivering tailored solutions and addressing customer needs proactively</li><li>Continuously monitoring market trends and competitor activities to identify opportunities for differentiation and growth</li><li>Providing daily and periodic reports to management, highlighting key performance indicators, challenges, and strategic recommendations</li><li>Ensuring all operations adhere to international trade regulations, customs procedures, and internal standards</li><li>Working closely with cross-functional teams to ensure seamless coordination and operational success</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum of 8 years of experience&nbsp;managing Italy groupage lines&nbsp;in an international transport environment, with at least 3 years in a managerial capacity</li><li>In-depth knowledge of transport logistics, including trucking, shipping modes, and supply chain optimization</li><li>Familiarity with international trade regulations, customs procedures, and compliance requirements</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP and CRM systems</li><li>Fluency in English and&nbsp;Italian&nbsp;(both written and spoken)</li></ul>Core competencies of a successful candidate:<ul><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Proven ability to lead teams, build trust, and foster collaboration across departments</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

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