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As a Mass Segment Officer, reporting to the Branch Manager, you will manage and all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships and informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage service flow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests and escalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products and services• Monitor the market and competition and liaise with relevant departments on product and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes and overdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financial transactions• Manage branch organizational and operational matters, ensuring proper documentation and customer approval, before submission to Central Services; promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal Commercial and operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to the related credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, Business Administration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit, and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Mass Segment Officer

As a Software Architect (all genders) at TeamViewer, you will be pivotal in shaping the architectural vision and strategy for our software solutions. Your role will involve designing, developing, and implementing scalable, secure, and high-performing systems that align with the company’s strategic goals. You will guide architectural decisions, conduct reviews, and provide insights to ensure that our software solutions meet the highest standards of quality, robustness, and adaptability. Working closely with cross-functional teams, you will ensure that our systems are designed for long-term success, incorporating best practices and emerging technologies.<ul><li>Architectural Strategy: Develop and implement software architecture strategies that align with business goals. Design scalable, secure, and high-quality solutions end-to-end across the whole customer journey.</li><li>Concept and Design Reviews: Conduct detailed reviews of architectural concepts, providing feedback and suggestions to enhance design quality and system performance.</li><li>Technical Guidance: Lead technical discussions, mentor team members up to Principle/Architect level, and provide strategic advice on complex technical challenges.</li><li>Cross-Functional Collaboration: Work closely with engineering, product, and operations, marketing, support teams to ensure alignment and successful delivery of projects across the whole user journey.</li><li>Documentation: Create and maintain comprehensive architectural documentation that is clear, concise, and accessible to all relevant stakeholders.</li></ul><ul><li>Continuous Learning: Stay updated on industry trends and emerging technologies, applying this knowledge to enhance our software architecture.</li></ul><ul><li>Risk Management: Identify and document potential risks in the architecture, providing strategies to mitigate them effectively.</li></ul>Requirements<ul><li>Bachelor’s or master’s degree in computer science, Software Engineering, or a related field.</li><li>Over 11 years of experience in software engineering, with a proven track record in demonstrating mastery withing complex architectures and various domains.</li><li>Deep expertise in software architecture, development techniques, and tools, including VCS, IDEs, CI/CD, and deployment strategies.</li><li>Proficient in design and architectural patterns, with a strong focus on SOLID principles and industry best practices.</li><li>Hands-on development guidance of engineering teams through initial project phases</li><li>Advanced experience in agile software development, ideally with the tech stack of Java, Kotlin, TypeScript, React.JS, C++, C#, effectively applying it to architectural processes.</li><li>Strong ability to convey complex architectural concepts clearly to both technical and non-technical stakeholders.</li><li>Mastery in recognizing the impact of how changes can affect complex distributed systems.</li><li>Profound understanding of multi-platform development, non-functional requirements, and requirements engineering and its implications.</li><li>Lead feasibility studies, provide strategic advice, and guide teams through complex situations.</li><li>Consistently document complex technical systems and concepts in a structured and standardized manner, making knowledge accessible to others.</li><li>Commitment to continuous learning and application of the latest technological advancements in software architecture.</li><li>Always strives to balance business interests against technical efforts.</li><li>Knowledge in software licensing, FOSS compliance, and risk analysis, with the ability to identify and mitigate risks in architecture.</li></ul>What we offer<ul><li>Onsite Onboarding in our HQ office for an optimal start</li><li>Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews</li><li>Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer</li><li>Public transport friendly offices</li><li>Option to lease an e-bike (Germany only)</li><li>Special terms for local gyms</li><li>Access to Corporate Benefits platform&nbsp;with many discounts</li><li>Regular Team events and company-wide celebrations</li><li>Open door policy, no dress code rules, frequent all Hands and Leadership Lunches</li><li>Hybrid and Flexible work time with up to 50% home office</li><li>Work From Abroad Program allowing up to 40 days of work outside your contracting country</li><li>We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!</li></ul>

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