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EPAM is looking for a talented Prompt Engineer to join our team in Nicosia, working with one of our clients in the insurance industry, in a flexible hybrid work setup.As a Prompt Engineer, you will play a pivotal role in driving the adoption of Generative AI technologies within the organization. This includes designing, developing and optimizing prompts for large language models (LLMs), building AI-powered solutions and scaling the operational use of Generative AI across various business domains. You will collaborate with cross-functional teams to transform bold ideas into actionable and scalable AI products.Responsibilities<ul><li>Design and implement prompt logic and orchestration flows across GenAI use cases (e.g., chatbot, CMD, DN creation)</li><li>Apply principles of RAG (Retrieval-Augmented Generation) and Agentic AI to production use cases</li><li>Support AI Governance activities, including documentation, validation and Responsible AI compliance</li><li>Collaborate with cross-functional teams to design scalable and efficient GenAI solutions</li></ul>Requirements<ul><li>Around 5+ years of experience as a Data Scientist</li><li>Strong experience in prompt engineering and LLM (large language model) orchestration</li><li>Hands-on understanding of RAG (Retrieval-Augmented Generation) architecture and agent-based GenAI systems</li><li>Familiarity with AI governance frameworks, validation techniques and responsible AI principles</li><li>Experience with Python, LLM APIs (OpenAI, Azure OpenAI, etc.) and orchestration tools (e.g., LangChain, Semantic Kernel)</li><li>Fluency in English</li></ul>Nice to have<ul><li>Experience working with Azure AI services (e.g., Azure Cognitive Search, Azure ML, Azure OpenAI)</li><li>Familiarity with DevOps pipelines and API integration</li><li>Exposure to large-scale enterprise environments and agile delivery</li></ul>We offer<ul><li>Private healthcare insurance</li><li>Global travel medical and accident insurance</li><li>Regular performance assessments</li><li>Referral bonuses</li><li>Family friendly initiatives</li><li>Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more</li><li>*All benefits and perks are subject to certain eligibility requirements</li></ul>

Senior Prompt Engineer (relocation to Cyprus)

We are seeking a Senior Business Analyst to lead the delivery of a retail mobile app for banking clients, focusing on stakeholder collaboration and requirements management.You will collaborate closely with product owners, delivery managers, and UX/UI teams to define scope, manage requirements, and support agile delivery. Apply now to contribute your expertise to a cutting-edge banking solution.The remote option applies only to the Candidates who will be working from any location in Greece. #EasyApplyResponsibilities<ul><li>Collaborate with Delivery Manager on business analysis process setup and improvements</li><li>Work with Client Product Owner to understand product vision and roadmap</li><li>Define and align project scope with Client PO and Delivery Managers, validating estimation assumptions</li><li>Elaborate business targets and expectations with Product, Project, and Program management</li><li>Align requirements with clients' UX/UI teams for seamless integration</li><li>Drive requirements elicitation, analysis, prioritization, and change management</li><li>Manage product backlog in collaboration with Product Owner, including prioritization and sprint backlog formation</li><li>Support delivery teams during sprints through refinement, user story development, testing, and acceptance criteria clarification</li><li>Document the current mobile app system "AS IS" and analyze for improvements</li><li>Coordinate new capabilities development according to project roadmap</li></ul>Requirements<ul><li>Proven experience as a Senior Business Analyst or Product Owner with 3+ years in business analysis</li><li>Strong stakeholder management and leadership skills</li><li>Experience in business analysis process setup, improvement, management, and maintenance</li><li>Expertise in scope and change management processes</li><li>Experience in mobile app development with understanding of mobile UX principles</li><li>Proficiency working in Agile environments, specifically Scrum</li><li>Experience using Azure DevOps for scope backlog management</li><li>Knowledge of retail banking sector</li><li>Strong communication and collaboration skills</li><li>English language proficiency at B2 level or higher</li></ul>Nice to have<ul><li>Basic knowledge of the Greek language</li><li>Knowledge of banking sector specifics related to Greece</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

Senior Business Analyst

We are seeking a highly skilled and experienced Senior Business Analyst to oversee and drive the business analysis activities of a pivotal project for one of the largest Greek banks.The goal of the project is to deliver a fully functional new retail mobile app for both iOS and Android platforms, designed specifically for the bank's UK retail customers. This is a fantastic opportunity for an experienced professional with a strong background in business analysis and mobile app development, particularly within the banking industry.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-AA10Responsibilities<ul><li>Collaborate closely with the Delivery Manager (DM) on Business Analysis process setup and improvements</li><li>Partner with the Client Product Owner (PO) to understand product vision and roadmap</li><li>Work alongside the Client PO and DM(s) to define and align on project scope, including the validation of estimation assumptions</li><li>Engage with Product, Project, and Program management to elaborate on business targets and expectations</li><li>Coordinate alignment with the client’s UX/UI teams to ensure consistency with project goals</li><li>Lead requirements elaboration, elicitation, analysis and prioritisation</li><li>Manage the product backlog collaboratively with the Client PO by building and prioritising user stories and forming sprint backlogs</li><li>Provide ongoing support for Delivery Teams on a sprint-to-sprint basis, including user story refinement, AC clarification and testing coordination</li><li>Study the existing mobile app to document the "AS IS" system</li><li>Take ownership of developing new capabilities in accordance with the project roadmap</li></ul>Requirements<ul><li>Proven experience of over 3 years as a Business Analyst or Product Owner</li><li>Excellent communication, leadership, and stakeholder management skills</li><li>Expertise in setting up and managing BA processes, including improvements and maintenance</li><li>Background in Scope Change Management</li><li>Knowledge of mobile app development with an understanding of mobile UX fundamentals</li><li>Practical experience working in Agile environments, especially Scrum</li><li>Proficiency in using Azure DevOps for scope backlog management</li><li>Excellent command of written and spoken English (B2+ level)</li></ul>Nice to have<ul><li>Familiarity with Greek working culture</li><li>Basic knowledge of the Greek language</li><li>Understanding of the banking sector and its operations</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

Senior Business Analyst with Banking experience

Senior Business Analyst with Banking experience Remote

We are seeking a highly experienced and motivated Senior Business Analyst to join our team and play a key role in the development of a cutting-edge retail mobile app for one of the largest Greek banks. This is an exciting opportunity to contribute to a transformative project for bank's retail end-users in the UK while collaborating with talented professionals in a dynamic and innovative environment.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-IK2Responsibilities<ul><li>Work closely with the Delivery Manager on the business analysis process setup</li><li>Collaborate with the Client Product Owner (PO) to align with the product vision and roadmap</li><li>Define and validate project scope in partnership with the Client PO and DM(s), including assumptions for estimation</li><li>Align with product/project/program management to refine business targets and expectations</li><li>Coordinate with the clients' UX/UI teams to ensure seamless integration of interfaces</li><li>Drive requirements elaboration, elicitation, analysis and prioritization activities</li><li>Manage the product backlog with the Client PO by defining priorities and building sprint backlogs with user stories</li><li>Support delivery teams during sprints with refinement, user stories development, testing, and clarification of acceptance criteria</li><li>Review and document the existing "system AS IS" functionality of the mobile app</li><li>Guide the development of new features and capabilities as per the project roadmap</li></ul>Requirements<ul><li>Proven experience as a Senior Business Analyst (or&nbsp;Product Owner) in a fintech/banking domain (3+ years)</li><li>Excellent communication, leadership, and stakeholder management skills</li><li>Expertise in BA process setup and capability to improve, manage and maintain BA processes</li><li>Competency in scope change management processes</li><li>Familiarity with mobile app development and understanding of mobile UX principles</li><li>Experience working within Agile environments, specifically Scrum</li><li>Understanding and proficiency in using Azure DevOps for backlog management</li><li>Excellent written and spoken English (B2+ level), enabling effective communication with diverse stakeholders</li></ul>Nice to have<ul><li>Experience working with Greek organizations or teams</li><li>Knowledge of Greek language, even basic, as an advantage</li><li>Familiarity with the banking sector</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

Senior Business Analyst Remote

We are looking for an experienced Data Technology Consultant to play a key role in driving data analytics strategies, aligning innovative solutions with business objectives, and ensuring the successful delivery of advanced data solutions. As a part of our team, you will work closely with clients, delivering insights, recommendations, and hands-on expertise across various data and analytics initiatives.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Collaborate with local and wider European technical and business data teams to assist clients with their overall data analytics strategy and delivery programs</li><li>Support clients in optimizing their existing data and analytics projects by identifying tailored solutions and services based on their needs, constraints, and strategies</li><li>Act as a Data Technology Consultant and/or Data Solution Architect, partnering with delivery teams on various complex programs of different sizes</li><li>Maintain a strong understanding of technical solutions, architecture design trends, and industry best practices to support effective decision-making</li><li>Lead data analytics initiatives by driving strategy and producing relevant deliverables</li><li>Oversee technology consulting and architecture engagements, ensuring smooth transformation through execution phases while collaborating closely with internal teams, clients, and third-party vendors</li><li>Understand the intersection of technology, customer needs, and business goals to deliver impactful solutions</li><li>Stay informed about emerging trends, challenges, and market dynamics within the industries and regions in which clients operate, and analyze their impact on clients’ businesses and initiatives</li><li>Coordinate with project and program management teams to ensure successful delivery through an integrated delivery model</li><li>Deliver clear and consistent communication to relevant stakeholders throughout projects</li><li>Build and nurture strong relationships with clients, acting as a trusted adviser</li></ul>Requirements<ul><li>Minimum of 10 years of IT experience</li><li>Extensive experience as a Data Technical Consultant and/or Data Solution Architect</li><li>Strong hands-on technology expertise in the field of Data Analytics</li><li>Proficiency in Big Data, BI, Data Warehousing, Data Science, Data Management, Data Storage, and Data Visualization</li><li>Solid knowledge and experience with at least one of the major Cloud providers (AWS, Azure, or GCP)</li><li>Demonstrated expertise in continuous delivery tools and technologies</li><li>Experience working effectively with relevant delivery teams</li><li>Ability to clearly articulate the advantages and disadvantages of technology choices and solution design decisions, and present rational options to clients</li><li>Confidence in expressing points of view, making recommendations, and presenting analysis and findings where appropriate</li><li>Strong interpersonal and communication skills</li><li>Proven ability to manage client engagements under pressure and ensure successful completion</li><li>Excellent command of written and spoken English (B2+ level)</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

Data Technology Consultant

Data Technology Consultant Remote

We are seeking a Senior End User Support Engineer to join our team.A Senior End User Support Engineer will provide technical support to end users, resolving various issues related to hardware and software. The engineer will interact with cross-functional teams to understand support requirements, perform ad-hoc root cause analyses, and define methods for issue resolution and prevention.Responsibilities also include overseeing Digital Workplace Services, such as endpoint devices (e.g., computers, printers, and conference room equipment), software, and Office IT Infrastructure. Additionally, the engineer will ensure proper performance of Local Area and Wireless networks, manage switch room maintenance, and maintain IT infrastructure connectivity. #LI-IK2Responsibilities<ul><li>Support colleagues locally and remotely regarding IT cases globally</li><li>Handle network operations, general user support, workstation&nbsp;stand-ups, and troubleshooting tasks</li><li>Prepare documents and follow up on IT processes within the company</li><li>Communicate with vendors and engineers from other departments</li><li>Solve problems based on well-defined processes and checklists</li></ul>Requirements<ul><li>5+ years of relevant experience as a Support Engineer</li><li>Deep knowledge of computer hardware, operating systems, and networking, with a complete understanding of IT infrastructure systems and security tools, as well as an understanding of related end-user needs</li><li>Good understanding of specialized IT areas, including IT infrastructure in the context of critical processes for an IT company, cloud storage and server technologies, and communication systems</li><li>Basic knowledge of networking (TCP/IP, DNS, and DHCP server configuration)</li><li>Basic knowledge of Microsoft Windows management (Active Directory, Windows Update Services, Azure, and third-party antivirus services) and advanced-level expertise in administering Microsoft Windows-based computers</li><li>Basic knowledge of macOS; experience in supporting Linux OS is an advantage</li><li>Ability to understand, follow, and enhance ITSM processes; and to read, understand, and create technical and engineering documentation</li><li>A user-friendly attitude, with a willingness to help employees resolve their daily IT infrastructure issues</li><li>Ability to provide remote support with strong communication skills and a problem-solving mindset</li><li>Willingness to learn new technologies and respond quickly to new challenges</li><li>Intermediate or higher proficiency in English</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

Senior End User Support Engineer

We are looking for a Senior Microsoft Dynamics 365/Azure Solution Architect to oversee the development and execution of enterprise solutions.This opportunity entails a vital role in designing seamless integrations, working closely with agile teams, and offering technical leadership within a global network. The role focuses significantly on Microsoft Dynamics 365 CRM, Power Platform, and Azure services with specific applications in the Financial Services industry. Become part of a team that values your knowledge and fosters technological advancements and platform evolution.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-VC3Responsibilities<ul><li>Design and implement enterprise solutions leveraging Microsoft Dynamics 365 CRM, Power Platform, and Azure</li><li>Architect integration components with Azure and other cloud services in alignment with organizational architecture standards</li><li>Collaborate with cross-functional teams to deliver robust software solutions using agile methodologies</li><li>Translate complex business needs into detailed solution architecture design documents and technical diagrams</li><li>Provide technical direction and mentorship to development teams to achieve project goals</li><li>Ensure the adherence of solutions to industry standards and best practices, especially for the Financial Services sector</li><li>Recommend third-party systems and solutions to enhance system capabilities and user interactions</li><li>Shape long-term platform strategies while contributing to innovation projects and stakeholder engagement efforts</li><li>Engage in the global EPAM solution architect network by sharing your insights and technical capabilities</li></ul>Requirements<ul><li>Extensive experience (4+ years) as a Solution Architect with a proven track record of successful project delivery</li><li>Mastery in communication and consultancy to facilitate seamless collaboration</li><li>Experience working with diagramming and architectural documentation systems, including SAD, HLL, LLD, C4, BPMN, UML</li><li>Expertise in Microsoft Dynamics 365 CRM modules, with emphasis on Sales and Customer Service, alongside Power Platform tools such as Power Apps, Power Automate, and Power BI</li><li>Proficiency in Azure services, with a focus on AI, automation, and integration capabilities</li><li>Background in implementing CI/CD pipelines and working with DevOps strategies at scale</li><li>Advanced understanding of agile frameworks and methodologies to support team dynamics</li><li>Experience in the Financial Services industry with familiarity with regulatory and operational standards</li><li>Strong problem-solving ability paired with top-tier communication and leadership skills</li><li>Comfort with engaging stakeholders and guiding teams toward achieving exceptional outcomes</li><li>Excellent communication skills in English, with a minimum proficiency level of B2</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

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