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As a Facility Management Associate, you will be responsible for supporting preventive and corrective maintenance activities across the assets under the Company’s management. The role contributes to the coordination of service requests, contractor management, and the efficient execution of maintenance works, ensuring timely delivery and compliance with service level agreements.&nbsp;&nbsp;What you will be doing&nbsp;<ul><li>Coordinate work streams related to the collection and documentation of incoming service requests, assign tasks to appropriate contractors, and follow up to ensure timely completion</li><li>Manage day-to-day settlement of service charges and support reporting to relevant departments and stakeholders</li><li>Receive and record service requests in the Company’s IT applications, ensuring accurate documentation</li><li>Define the scope of works, collect offers, and assign tasks in line with corrective maintenance service level agreements (SLAs)</li><li>Supervise contractors’ performance in accordance with preventive maintenance SLAs</li><li>Oversee the execution of maintenance works and report on outcomes</li><li>Participate in the development of the annual property-level budget for service charges</li><li>Review and arrange the payment of service charges</li><li>Liaise with municipal organizations for the settlement of local taxes and ensure receipt of relevant certificates</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Business Administration, Engineering, or a related field</li><li>Up to three (3) years of working experience in relevant roles</li><li>Solid understanding of facility management and vendor management practices, including coordination of contractors and service providers</li><li>Strong data collection and analysis capabilities, supporting cost optimization and inventory management</li><li>Understanding of incident management processes and technical documentation practices</li><li>Strong communication, collaboration, and stakeholder coordination skills in operational environments</li><li>Proactive mindset with attention to detail and critical thinking when managing service requests and maintenance activities</li></ul>&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank Group, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

Facility Management Associate (Alpha Real Estate Services)

We are looking for a Business Analyst who will be the vital link between our clients and our information technology capacity by supporting and ensuring the successful completion of analyzing business needs, gathering business requirements and drafting functional specification documents.&nbsp;Your tasks:<ul><li>Collaboration with clients to create business analysis and functional specification documents;</li><li>Organization of workshops with clients;</li><li>Requirements gathering, analysis and translation of business requirements into functional modules;</li><li>Own and develop relationship with clients, working with them to optimize and enhance our integration;</li><li>Collaboration with the development team throughout development phase;</li><li>Participation in the development phase developing BPMN workflow and Business rules via our in-house Platform graphical editors;</li><li>Work in an agile environment;</li><li>Overview of the full product lifecycle;</li><li>Collaboration with the quality assurance team;</li><li>Collaboration with the support team.</li></ul> Requirements:<ul><li>Bachelor's degree in Computer Engineering or related technical degree;</li><li>Experience of at least 2 years in Business analysis of complex IT systems;</li><li>Fluency in English;</li><li>Experience with BPMN and Business rules will be considered a plus;</li><li>Hands on experience on RDBMS (SQL server) and T-SQL;</li><li>Experience in the Banking sector is advantageous.</li></ul> BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package;</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one;</li><li>We are excited for challenges, so you are invited to take part in exciting projects;</li><li>We never stop learning and evolving! You will have your own mentor and training; program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide;</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>Relational Financial Solutions&nbsp;adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in&nbsp;https://www.relationalfs.com/legal-information/pri.... By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

IT Business Analyst

The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Engineering, Business, or a related technical field.</li><li>2–3 years’ experience in consultative sales of technical products or services, with strong commercial and negotiation skills.</li><li>Technical aptitude with the ability to explain and advise on complex solutions.</li><li>Fluency in Greek and English. Additional languages are an advantage.</li><li>Experience working in an international or matrix organization is highly desirable.</li><li>Strong analytical, communication, and relationship‑building skills with a customer‑centric mindset.</li><li>Proven ability to manage complex accounts, including pricing, renewals, and upselling.</li><li>Proficiency in CRM tools and MS Office, with strong organizational and planning abilities.</li><li>Results‑driven team player who collaborates effectively across functions.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>

Account Manager 20147535

The Sales Representative - Renovation is responsible for driving growth in the modernization and renovation business, ensuring elevators receive a second service life that benefits both the customer and Otis. This role focuses on identifying upgrade opportunities, delivering tailored modernization solutions, and enhancing safety, reliability, and performance. By partnering closely with customers and internal teams, the Sales Representative ensures sustainable business development and strengthens long-term relationships.Key Responsibilities<ul><li>Engage customers proactively to create awareness and highlight the benefits of elevator renovation.</li><li>Present tailored Otis solutions, identifying customer-specific needs and delivering value-driven proposals.</li><li>Prepare accurate configurations, pricing, and quotations for the full and partial range of Otis renovation products.</li><li>Independently negotiate and close deals, ensuring compliance with company policies.</li><li>Manage the entire sales pipeline, from lead generation (upper funnel) to deal closure (lower funnel).</li><li>Plan and forecast orders on an annual, quarterly, and monthly basis to meet business targets.</li><li>Provide reliable loss reporting and maintain transparency in sales performance.</li><li>Collaborate closely with sales support and delivery teams to ensure seamless execution and customer satisfaction.</li><li>Work in cross-functional teams for complex bids and RFQs, ensuring competitive and compliant proposals.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all decisions and daily activities.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Previous experience in B2B sales, preferably in technical or industrial environments.</li><li>Strong commercial acumen with a proven ability to identify and capitalize on business opportunities.</li><li>Customer-centric approach, ensuring tailored solutions and exceptional service.</li><li>​Advanced negotiation and closing skills, ensuring successful deal execution.</li><li>Results-driven mindset, focused on achieving and exceeding sales targets.</li><li>High interest and understanding of technical products, ideally within capital goods or industrial sectors.</li><li>Ability to manage long-cycle sales processes, including complex renovation projects and high-value deals.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning capabilities.</li><li>Analytical skills to interpret data, forecast sales, and manage pipeline effectively.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>Ready to elevate your career? Apply today and help us build what’s next.

Sales Representative Renovation

Ensure compliance with all SIG processes, procedures, policies and standards as they relate to planning and schedule governance, and implement scheduling standards (coding, calendars, progress rules, reporting cut-offs) and support consistent adoption across contractors, consultants, and internal teams, escalating deviations to the Planning Senior Manager.Develop, review, and maintain integrated project schedules across all project stages, in coordination with Delivery teams and contractors/consultants, also support schedule baseline governance: assist with baseline set-up, maintain baseline versions, and prepare baseline change submissions with full traceability through change control, for approval in line with delegated authority.Review, challenge, and validate contractor and consultant programs, including logic quality, resource/constraint realism, critical path integrity, and deliverable integration; document findings and agree corrective actions.Deliver robust progress measurement and forecasting, including weekly/monthly updates, look-ahead planning, progress curves, and clear schedule narratives highlighting drivers, constraints, and trends.Identify schedule risks, opportunities, constraints, and interface issues; support mitigation planning and recovery strategies with Project Teams and contractors, escalating critical issues as required.Provide accurate schedule reporting inputs for project and portfolio dashboards and executive reporting, in coordination with the Planning Senior Manager and Project Controls Director, and support the development of planning capability by mentoring planners and contributing to quality assurance and knowledge sharing across the planning community.What will you bring?Degree in Engineering, Construction Management, Project Management, or related discipline, and minimum 7–10 years’ experience in planning/scheduling on major CAPEX projects and programs.Advanced proficiency in planning tools (Primavera P6 preferred) and schedule reporting/analytics (e.g., Excel, Power BI or equivalent).Proven capability to review and assure contractor schedules and progress submissions, including critical path and baseline integrity.Strong understanding of the schedule–risk–change interface, including baseline control, time impact awareness, and recovery planning.Strong stakeholder management skills with the ability to communicate complex schedule issues clearly and credibly.Fluent English required; Greek and/or Spanish preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Planning Manager

Ensuring compliance with all SIG processes, procedures, policies and standards, also overseeing project administration functions, including document control, reporting workflows, and governance processes. Ensuring accurate records to support audits, claims avoidance, and executive assurance.Overseeing the development and maintenance of integrated master programs and project-level schedules, ensuring schedules are logic-driven, risk-aware, and aligned with approved scope, budgets, and delivery strategies, and reviewing, challenging, and validating contractor and consultant programs.Monitoring critical paths, key milestones, and recovery strategies across the portfolio, also ensuring schedule risks, opportunities, and mitigation strategies are clearly identified and communicated.Leading the portfolio reporting function, delivering accurate and consistent reports, defining and maintaining KPIs and dashboards covering schedule, cost exposure, risk, change, productivity, and forecast confidence. Ensuring consistency between project-level, regional, and portfolio-level reporting.Develop and execute the Project Controls strategy in alignment with program objectives, lead the development and continuous improvement of shared services frameworks, policies, and procedures, and oversee centralized project controls including schedule management and performance reporting, including leading the program risk management function and directing program-wide reporting and data analytics.Act as the central point of coordination for shared services across SIG functions and departments, ensure alignment between Delivery, Product &amp; Design, and corporate functions. Lead, mentor and develop a multidisciplinary team, foster a high-performance culture, and ensure knowledge sharing and upskilling within the shared services teams.What will you bring?Degree in Engineering, Project Management, or related discipline, and minimum 12–15 years’ experience in project controls, planning, and program management.Proven experience leading large, complex, multi-project CAPEX portfolios, and demonstrated leadership of multi-project / portfolio controls teams.Strong experience in executive-level reporting, and background in construction, or hospitality developments preferred.Fluent English required; Greek and/or Spanish preferred, and expert knowledge of project controls principles, systems, and best practice.Advanced proficiency in planning and controls tools (e.g. Primavera P6, MS Project, Power BI or equivalent reporting platforms), and strong understanding of the schedule–cost–risk–change interface.Ability to interrogate data, challenge assumptions, and communicate complex issues clearly and credibly.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Project Controls Director

As a FinOps Senior Specialist you will be responsible creating IT cost models (CapEx &amp; OpEx), identifying all cost pools and managing the cost allocation to the Business Units of the Bank.What you will be doing&nbsp;• &nbsp; &nbsp; Analyze capital and operating expenses related requests and prepare the necessary documentation for the relevant proposals for approval. • &nbsp; &nbsp; Record in the system the cost components (projects, cost categories, related costs, cost drivers, etc.). • &nbsp; &nbsp; Monitor assets evolution and relevant depreciation, produce relevant reports and receive feedback on assets useful life. • &nbsp; &nbsp; Implement relevant actions (e.g., useful life extension or asset impairment) in cooperation with relevant stakeholders (e.g., system owner, Accounting, business). • &nbsp; &nbsp; Design and prepare cost reports to monitor progress, productivity, efficiency and results of activities related to cost categories under responsibility. • &nbsp; &nbsp; Monitor actual costs vs. approved budget and report on potential deviations. • &nbsp; &nbsp; Analyze and report large raw datasets. • &nbsp; &nbsp; Communicate findings and potential solutions clearly and concisely to supervisor, the team and other stakeholders. • &nbsp; &nbsp; Lead the design, implementation and maintenance of the chargeback model (data feeds, cost components, allocation rules and drivers etc.). • &nbsp; &nbsp; Identify opportunities in terms of cost optimization. • &nbsp; &nbsp; Identify opportunities and make relevant proposals to supervisors for operational improvements in area of responsibility.&nbsp;&nbsp;What you need to have&nbsp;• &nbsp; &nbsp;Bachelor’s degree in Finance, Engineering &nbsp;or Computer Science, or relevant fields.&nbsp; • &nbsp; &nbsp;A Master’ s degree in Finance, Economics &nbsp;or related field is preferred. • &nbsp; &nbsp;At least seven (7) years of working experience in financial markets business and in computer systems.&nbsp; • &nbsp; &nbsp;TBM framework and costing models knowledge will be considered a plus&nbsp; • &nbsp; &nbsp;Strong communication and collaboration skills. • &nbsp; &nbsp;Solid analytical thinking and creative problem-solving skills. • &nbsp; &nbsp;Attention to detail. • &nbsp; &nbsp;Strong user of SAP suite products (ie MM, FI, IM) and Power BI &nbsp; • &nbsp; &nbsp;Proficient use of the MS Office suite (especially Excel and PowerPoint). • &nbsp; &nbsp;Attention to detail. • &nbsp; &nbsp;Excellent command of the English and Greek languages (written and spoken).&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;

FinOps Senior Specialist

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.Responsibilities<ul><li>Act as the firm’s Money Laundering Reporting Officer (MLRO) and Nominated Officer under Greek Law.</li><li>Receive, assess, investigate, and determine escalation of internal Suspicious Activity Reports (SARs).</li><li>Submit Suspicious Transaction Reports (STRs) to the FIU (Authority for Anti-Money Laundering and Counter-Terrorist Financing) where required.</li><li>Maintain independence in decision-making and ensure timely, accurate regulatory reporting.</li><li>Design, implement, and maintain the firm’s AML/CFT/CPF framework, policies, and procedures proportionate to the CASP’s business model and risk profile.</li><li>Conduct and maintain the Business-Wide AML Risk Assessment (BWRA), including crypto-specific risk typologies.</li><li>Ensure effective Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and Ongoing Monitoring arrangements.</li></ul>Requirements<ul><li>Minimum 10 - 15 years’ experience in AML/CFT compliance within regulated financial services, with at least 5 years as MLRO.</li><li>Strong knowledge of Greek AML Law, EU AML framework and FATF Recommendations,Regulation (EU) 2 and AML governance expectations under MiCA.</li><li>Practical experience with crypto-asset business models and blockchain-related AML risks.</li><li>Proven experience interacting with an FIU and/or EU national competent authority (ideally HCMC).</li><li>Familiarity with blockchain analytics tools (e.g. Chainalysis, TRM Labs, Elliptic) is highly desirable.</li><li>Relevant professional qualification (e.g. ICA Diploma in AML, CAMS, legal or financial qualification) preferred.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

MLRO - Greece

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth – Become part of a team that fosters growth, learning, and personal development.Supportive Culture – Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology – Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleWe are looking for a Microsoft Business Central ERP Consultant to support our clients in implementing, customizing, and optimizing Dynamics 365 Business Central. The ideal candidate will have hands-on experience with full lifecycle BC implementations, strong understanding of business processes, and the ability to provide reliable post-deployment support and guidance.🟩Your Mission<ul><li>Implementation &amp; Configuration: Lead the setup, configuration, and deployment of Microsoft Dynamics 365 Business Central, covering key modules such as Finance, Inventory, Purchasing, Sales, and Warehousing.</li><li>Business Process Optimization: Analyze current business processes and propose optimized solutions using Business Central best practices.</li><li>Training &amp; Support: Deliver user training sessions and provide ongoing support to ensure successful adoption of the system.</li><li>System Enhancements: Support continuous improvements, upgrades, integrations, and customizations within the BC environment.</li><li>Stakeholder Collaboration: Work closely with clients, technical teams, and project stakeholders to ensure effective delivery and alignment with business objectives.</li></ul>🟨What You Offer<ul><li>Βachelor’s degree in computer science, Software Engineering, Economics, Business Administration or another related field.</li><li>At least 3+ years of proven experience with ERP systems—preferably Microsoft Dynamics 365 Business Central or NAV.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication, interpersonal, and presentation abilities.</li><li>Very good knowledge of English language.</li></ul>🌟A great asset<ul><li>Hands-on experience with Microsoft Dynamics 365 Business Central or Dynamics NAV implementations.</li><li>Familiarity with other major ERP systems such as SAP Business One, Oracle, or similar.</li><li>Knowledge of the Microsoft Power Platform (Power Apps, Power Automate, Power BI).</li><li>Microsoft Dynamics/Business Central certifications.</li></ul>🟫What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Microsoft Dynamics Consultant

Energean is seeking a detail-oriented and proactive Document Controller to join our Project Development team in Athens, Greece. The successful candidate will be responsible for managing, maintaining, and controlling all project and operational documentation in accordance with company procedures and industry standards. This role plays a key part in ensuring the accuracy, accessibility, and security of critical technical and contractual documents that support safe and efficient project execution.&nbsp;Key Accountabilities&nbsp;<ul><li>Manage, control, and track all technical, contractual, and project-related documentation in line with company and regulatory requirements.</li><li>Maintain a well-organised electronic and physical document control system (EDMS), ensuring timely retrieval, version control, and secure storage of documents.</li><li>Review documents for completeness, accuracy, formatting, and compliance with established standards prior to submission or distribution.</li><li>Coordinate with internal teams, contractors, vendors, and external stakeholders to ensure effective document flow and revision management.</li><li>Ensure timely distribution of controlled documents, including drawings, specifications, procedures, reports, and correspondence.</li><li>Maintain audit trails for document revisions, approvals, and archiving, ensuring traceability and compliance.</li><li>Support project teams during audits, inspections, and handover phases by providing accurate and up-to-date documentation.</li><li>Provide guidance and training to project personnel on document control processes, tools, and best practices.</li></ul>&nbsp;Qualifications and Experience&nbsp;<ul><li>Bachelor’s degree or diploma in Business Administration, Information Management, or related field.</li><li>3–5 years of experience in Document Control, ideally within the Oil &amp; Gas, Energy, or Engineering sector.</li><li>Solid understanding of document control procedures, quality management systems, and industry standards.</li><li>Proficiency in Electronic Document Management Systems (EDMS) such as Trimble Viewpoint for Projects, SharePoint, Aconex, Documentum, or similar.</li><li>Advanced MS Office skills (Word, Excel, PowerPoint).</li><li>Familiarity with ISO standards, company codes, and regulatory requirements relevant to the Oil &amp; Gas industry.</li><li>Excellent command of English, both written and spoken.</li></ul>&nbsp;&nbsp;Skills&nbsp;<ul><li>Exceptional organisational skills and strong attention to detail.</li><li>Effective communicator and collaborator across all levels and functions.</li><li>Ability to work under pressure and manage multiple priorities simultaneously.</li><li>Analytical and methodical approach, with a focus on accuracy and compliance.</li><li>Team-oriented and adaptable within a dynamic work environment.</li></ul>&nbsp;What we offer:&nbsp;<ul><li>Opportunity to join a leading independent Oil &amp; Gas operator.</li><li>Exposure to technically complex, high-value projects.</li><li>Career growth and professional development opportunities.</li><li>A collaborative, safety-focused, and inclusive work environment.</li></ul>&nbsp;Rewards:&nbsp;We offer a competitive benefits package including medical coverage, pension plan, life insurance, continuous training opportunities, and career development pathways.

Document Controller

At Grant Thornton Greece, we’re not just part of a global network of 73,000 professionals across 150 countries. We’re independent thinkers who prioritize quality, inclusion, and integrity to create a better, more personal experience for our clients and our team. Our mission? To deliver expertise in a way that goes beyond — Personal, Proactive, and Agile.We don’t predict the future here—we shape it. 🚀Milestones WE are Proud of🏆 Great Place to Work certified for four years running!🌟Best Workplaces Hellas for 2025!👩‍💼 Best Workplaces for Women for three consecutive years!🌈 Proud members of the Diversity Charter Greece and certified with the SHARE Equality Label🏠 Flexible way of Working (Hybrid)🧠Coaching &amp; Counseling from Senior ProfessionalsThe key responsibilities of this role will include:<ul><li>Support the full acquisition process of new projects</li><li>Contribute to energy markets related research and data analysis</li><li>Manage projects to help our clients implement policies and strategies</li><li>Interact on a frequent basis with customers</li></ul><ul><li></li></ul>The key requirements of this role are:<ul><li>Post-graduate degree in a relevant area (engineering, energy management, environmental, economics)</li><li>Basic knowledge of electricity and/or gas regulation and policies at national and EU level</li><li>Prior experience in electricity or gas TSO, DSO or utility will be considered as an advantage</li><li>Knowledge of EU Taxonomy &amp; Environmental Impact Assessments</li><li>Ability to manage complex projects</li><li>Knowledge of software on energy markets modeling will be an asset</li><li>Ability to use IT office programs, to treat data and to analyze documents</li><li>Excellent command of spoken and written Greek &amp;&nbsp;English</li><li>Strong writing, communication and presentation skills</li></ul><ul><li></li></ul>To be successful at this role you need the following:&nbsp;<ul><li>Effective communication and rapport building skills&nbsp;</li><li>Ability to develop and deliver high quality services and solutions&nbsp;</li><li>An extremely high work ethic&nbsp;</li><li>Motivation for career progression and development&nbsp;</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Energy Consultant

We are seeking a Data Governance Officer – Team Lead to promote a culture of accountability, stewardship, and continuous improvement in data usage across the organization. This role positions data as a strategic asset that supports informed decision-making and drives operational excellence.<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Define strategic objectives, a clear roadmap, and KPIs for the department in line with corporate goals</li><li>Develop specific actions to achieve agreed targets and KPIs</li><li>Ensure all governance documentation—policies, principles, standards, and procedures—are current and relevant</li><li>Coordinate governance activities with Data Quality Engineers, IT Architecture teams, and other stakeholders across the organisation</li><li>Implement robust data processes and guidelines and ensure adherence</li><li>Act as the escalation point for data accuracy issues and drive effective resolutions</li><li>Maintain and manage business metadata definitions, business rules, and organisation-wide reference data</li><li>Support the implementation, rollout, and development of the Data Catalogue and manage change control for metadata</li><li>Promote and lead the adoption of consistent data definitions and best practices through training, communications, and workshops</li><li>Advise the Security Team to ensure data receives appropriate protection in line with classification</li><li>Report on data governance maturity and performance metrics</li><li>Set personal targets for team members, monitor performance, and provide constructive feedback</li><li>Coach and develop team members, sharing knowledge and fostering a culture of collaboration and growth</li><li>Motivate the team and encourage idea-sharing to improve individual and team performance</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>BSc/MSc in Information Technology or equivalent</li><li>Minimum 5 years’ experience in data stewardship/management or a similar role</li><li>Possession of professional certifications such as CDS, CDMP, or DGSP</li><li>Hands-on experience with data catalogues, data warehouses, and/or MDM solutions</li><li>Excellent stakeholder engagement skills across all organisational levels</li><li>Strong communication, collaboration, and leadership abilities</li><li>Deep understanding of Data Governance concepts and GDPR compliance</li><li>Good knowledge of data quality processes and remediation activities</li><li>Ability to manage large datasets, identify errors, and implement solutions</li><li>Strong analytical skills with the ability to inspire and mobilise teams</li><li>Proven ability to coach, train, and develop team members</li><li>Occasional travel to support projects at different offices abroad</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2></h2>

Data Governance Officer – Team Lead

The University of Nicosia invites applications for the position of IT Systems Administrator / Senior IT Support Officer at the UNIC Athens Campus. This role combines daily end-user support with hands-on systems administration responsibilities, supporting faculty, staff, students, classrooms, and offices, while assisting with core infrastructure and IT operations.Key Responsibilities<ul><li>Provide technical support to faculty, staff, and students for hardware, software, printing, connectivity, classroom technology, and standard business applications.</li><li>Install, configure, maintain, and troubleshoot end-user devices, peripherals, and software.</li><li>Support Microsoft 365 administration, including Teams, email, MFA, user accounts, licensing, and access-related issues.</li><li>Assist with Active Directory administration, including user accounts, group policies, DNS, DHCP, and file services.</li><li>Install, configure, and support Windows Server environments and assist with server patching, monitoring, and troubleshooting.</li><li>Support NAS/storage platforms, backup procedures, and basic disaster recovery checks.</li><li>Perform basic network troubleshooting for wired and wireless connectivity, including VLAN assignments, IP addressing, and switch port checks.</li><li>Coordinate with the central IT and Network Teams for escalations, infrastructure changes, and service incidents.</li><li>Maintain documentation for systems, devices, procedures, and support requests.</li><li>Contribute to improving IT procedures, operational standards, and user support quality.</li></ul>Qualifications<ul><li>Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.</li><li>At least 2 years of experience in IT support, systems administration, or a similar technical role.</li><li>Good knowledge of Windows desktop and Windows Server environments.</li><li>Experience with Microsoft 365 and Active Directory administration.</li><li>Familiarity with networking concepts such as IP addressing, DNS, DHCP, VLANs, switches, and Wi-Fi troubleshooting.</li><li>Strong troubleshooting, communication, and customer-service skills.</li><li>Fluency in Greek and English, both written and spoken.</li></ul>Preferred / Advantageous Skills<ul><li>Experience with Hyper-V, VMware, or server virtualization technologies.</li><li>Experience with NAS/storage solutions such as QNAP or Synology.</li><li>Familiarity with Fortinet firewalls or Juniper/Mist environments.</li><li>Relevant certifications such as Microsoft, CompTIA, CCNA, Fortinet NSE, JNCIA, or ITIL.</li></ul>Personal Attributes<ul><li>Professional, reliable, and service-oriented.</li><li>Hands-on, organized, and able to prioritize effectively.</li><li>Able to work independently and collaboratively within a technical team.</li><li>Comfortable supporting users directly while also handling technical administration tasks.</li><li>Willing to grow into broader infrastructure responsibilities.</li></ul>

IT Systems Administrator / Senior IT Support Officer - UNIC Athens

We are looking for a Senior SAPUI5/BTP Developer to join our team, focusing on the Global Adoption Experience Framework. This position involves close collaboration with client engineers to deliver high-quality solutions.You will work in a collaborative environment that applies the Scaled Agile Framework to support flexibility and continuous improvement. The role includes active participation in client workshops and regular teamwork sessions to align project objectives and improve communication. Join us to contribute to impactful SAP projects and develop your expertise in a supportive and innovative setting.This position offers a hybrid setup with the flexibility to work from any location in Cyprus, whether it's your home or our office in Nicosia.Responsibilities<ul><li>Participate in frontend development with UI5 Freestyle or Fiori Elements</li><li>Develop new frontend components for real-time interaction with specific Cloud functionality</li><li>Integrate BTP applications with SAP and non-SAP systems using services such as OData, REST and SOAP</li><li>Assist in design and development of SAP Customer Portal applications</li><li>Collaborate with business analysts and stakeholders to translate business requirements into technical solutions and design scalable architecture</li><li>Optimize application performance, conduct code reviews and ensure high-quality, responsive and secure code</li><li>Provide technical expertise, lead development efforts and mentor junior developers</li><li>Participate in agile development processes, manage project activities and assist in resolving production incidents</li><li>Create and maintain technical documentation including system configurations, installation procedures and guidelines</li></ul>Requirements<ul><li>4+ years experience in SAPUI5 development</li><li>Proficiency in SAPUI5, Fiori, JavaScript, HTML5 and CSS</li><li>Experience with SAP BTP and its services such as Cloud Application Programming Model (CAP)</li><li>Knowledge of integration technologies including OData, REST and SOAP</li><li>Familiarity with backend programming languages such as Java or ABAP</li><li>Background in SAP HANA and SQL is often required</li><li>Strong problem-solving, analytical and communication skills</li><li>Experience in agile development environments</li><li>Excellent English communication skills at B2 level or higher</li></ul>We offer<ul><li>Private healthcare insurance</li><li>Global travel medical and accident insurance</li><li>Regular performance assessments</li><li>Referral bonuses</li><li>Family friendly initiatives</li><li>Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more</li><li>*All benefits and perks are subject to certain eligibility requirements</li></ul>

Senior SAPUI5/BTP Developer (relocation to Cyprus)

As our CRM Team Leader, you’ll turn Retail CRM strategy into action—shaping a powerful, results-driven CRM plan that boosts customer value and deepens engagement. You’ll be at the forefront of designing, executing, and continuously optimizing our Retail CRM roadmap, ensuring every initiative delivers measurable impact while creating meaningful customer experiences.&nbsp;What your day to day will include:• &nbsp; &nbsp;Owning our largest and most strategic retail segment, driving growth, engagement, and customer value • &nbsp; &nbsp;Designing and executing CRM and loyalty customer journeys that deliver results, connecting Loyalty strategy to lifecycle management • &nbsp; &nbsp;Leading and supporting a high-performing team, nurturing talent, and enabling success • &nbsp; &nbsp;Implementing the Retail CRM strategy through tactical plans that boost engagement and lifetime value while staying compliant • &nbsp; &nbsp;Driving innovation across lifecycle and base management, leveraging CRM platform capabilities, while improving efficiency and scalability through ongoing automations • &nbsp; &nbsp;Tracking performance and budgets, turning insights into action, and collaborating across Marketing, Customer, Online, and Commercial teams to align on commercial plans&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Business Administration, Digital, &nbsp;Marketing, Statistics, Mathematics, Engineering, or a related field; Master’s degree will be considered as a plus • &nbsp; &nbsp;6+ years of experience in a similar role, ideally in a fast-paced gaming or ecommerce environment • &nbsp; &nbsp;Experience with CRM tools (e.g., Salesforce, Microsoft Dynamics, Adobe, Unica, Responsys, Optimove) is a plus • &nbsp; &nbsp;Proven experience leading teams with solid people skills • &nbsp; &nbsp;Innovation mindset, tech-savviness, and maximizing utilization of CRM platforms&nbsp; • &nbsp; &nbsp;Data-driven mindset, leveraging AI and analytics&nbsp; • &nbsp; &nbsp;Insight storytelling ability, driving actionable outcomes • &nbsp; &nbsp;Good organizational and planning skills, able to manage multiple projects • &nbsp; &nbsp;Proficient in MS Office (Word, Excel, PowerPoint, Copilot)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

CRM Team Leader (3919)

Drive the successful delivery of fiber and core network projects, manage the systems that support implementation and design new tools / automation solutions to improve delivery efficiency.More specifically you will: • &nbsp; &nbsp;Lead end-to-end fiber and core network projects • &nbsp; &nbsp;Manage project’s coordination &amp; delivery (feasibility, planning, implementation, subcontractor management, SLA/H&amp;S, risk management) • &nbsp; &nbsp;Manage subcontractor relationships, monitor performance, and ensure SLA and safety compliance. • &nbsp; &nbsp;Collaborate with internal stakeholders (ND Field &amp; FO design, VBTS, VBU, Legal, Regulatory) • &nbsp; &nbsp;Handle systems management &amp; development (existing tools + new automation) • &nbsp; &nbsp;Apply strong stakeholder management, problem-solving, and adaptability to simplify complex processes and deliver actionable results. • &nbsp; &nbsp;Prepare reports, dashboards, and presentations to provide clear visibility of project status, risks, and performance to internal stakeholders.Who you are• &nbsp; &nbsp;Bachelor’s degree in Telecoms, Engineering or related field • &nbsp; &nbsp;MSc Degree in Telecoms related field or equivalent experience (preferred) • &nbsp; &nbsp;3+ years’ experience in similar position within a service provider/operator or vendor • &nbsp; &nbsp;Experience in Fiber Optics technologies &amp; project management • &nbsp; &nbsp;Experience with project management tools, systems, and reporting dashboards • &nbsp; &nbsp;Experience of managing the relations with Vendors, Subcontractors and cross-functional teams • &nbsp; &nbsp;Excellent communication and stakeholder management skills • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; EnglishNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Award-winning work environment -certified #1 Top Employer in Greece</li><li>Competitive pay, bonus &amp; remuneration package</li><li>Private Health &amp; Medical Insurance</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad</li><li>Unlimited access to learning resources and trainings</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual&nbsp; orientation or length of service</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking</li><li>Special employee offers and discounts</li></ul>

Senior Network Deployment & Systems Project Manager

The Sales Representative - Renovation is responsible for driving growth in the modernization and renovation business, ensuring elevators receive a second service life that benefits both the customer and Otis. This role focuses on identifying upgrade opportunities, delivering tailored modernization solutions, and enhancing safety, reliability, and performance. By partnering closely with customers and internal teams, the Sales Representative ensures sustainable business development and strengthens long-term relationships.Key Responsibilities<ul><li>Engage customers proactively to create awareness and highlight the benefits of elevator renovation.</li><li>Present tailored Otis solutions, identifying customer-specific needs and delivering value-driven proposals.</li><li>Prepare accurate configurations, pricing, and quotations for the full and partial range of Otis renovation products.</li><li>Independently negotiate and close deals, ensuring compliance with company policies.</li><li>Manage the entire sales pipeline, from lead generation (upper funnel) to deal closure (lower funnel).</li><li>Plan and forecast orders on an annual, quarterly, and monthly basis to meet business targets.</li><li>Provide reliable loss reporting and maintain transparency in sales performance.</li><li>Collaborate closely with sales support and delivery teams to ensure seamless execution and customer satisfaction.</li><li>Work in cross-functional teams for complex bids and RFQs, ensuring competitive and compliant proposals.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all decisions and daily activities.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluency in Greek and English (additional languages are a plus).</li><li>Previous experience in B2B sales, preferably in technical or industrial environments.</li><li>Strong commercial acumen with a proven ability to identify and capitalize on business opportunities.</li><li>Customer-centric approach, ensuring tailored solutions and exceptional service.</li><li>​Advanced negotiation and closing skills, ensuring successful deal execution.</li><li>Results-driven mindset, focused on achieving and exceeding sales targets.</li><li>High interest and understanding of technical products, ideally within capital goods or industrial sectors.</li><li>Ability to manage long-cycle sales processes, including complex renovation projects and high-value deals.</li><li>Proficiency in CRM systems and MS Office tools, with strong organizational and planning capabilities.</li><li>Analytical skills to interpret data, forecast sales, and manage pipeline effectively.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>

Sales Representative Renovation 20123814

Intellectica is recruiting a Warehouse &amp; Equipment Control Supervisor on behalf of its client, a leading provider of engineering solutions for subsea cable installation and offshore energy infrastructure. With a strong focus on technical excellence and reliable project delivery, the company is expanding its team to support a growing portfolio of international projects. Based in Attiki, Greece, the role reports to the Operations Manager of the Offshore &amp; Marine Construction Division and will be responsible for the full control, readiness, tracking, and coordination of all equipment and warehouse operations supporting mobilizations and demobilizations.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Overseeing the full control, readiness, and traceability of all equipment and warehouse operations supporting offshore projects</li><li>Maintaining up‑to‑date live tracking of equipment across vessels, yards, and suppliers</li><li>Managing inventory records, asset tagging, certifications, and documentation updates</li><li>Applying and monitoring equipment issue/return procedures with complete reporting</li><li>Preparing packing lists, manifests, labels, and equipment setups for mobilizations and demobilizations</li><li>Coordinating equipment recovery, inspection, condition reporting, and reintegration into inventory after project completion</li><li>Verifying that inspections, testing, servicing, and equipment certifications are completed and properly recorded</li><li>Arranging shipments and transportation with ports, freight forwarders, shipping agents, and suppliers</li><li>Overseeing the safe loading, unloading, and movement of equipment in line with project schedules</li><li>Supervising warehouse organization, storage layout, equipment protection standards, and technician workflows</li><li>Promoting safe handling, lifting, and storage practices aligned with HSE requirements</li><li>Upholding compliance with all HSE standards during warehouse and logistics operations</li><li>Identifying and driving process improvements for inventory accuracy, equipment readiness, and logistics efficiency</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Supply Chain, Logistics, Marine Studies, or a related field</li><li>Minimum 4 years’ experience in logistics, warehouse operations, equipment control, or marine/offshore supply chain environments</li><li>Strong familiarity with inventory management systems, asset tracking tools, and logistics documentation</li><li>Experience in mobilizations, demobilizations, or coordination of equipment movements in a marine, offshore, or industrial setting</li><li>Solid understanding of warehouse workflows, equipment flow processes, and operational controls</li><li>Excellent command of Greek and English (spoken and written)</li><li>Proficiency in MS Office (especially Excel, Outlook, Word) and logistics software</li><li>Willingness to travel occasionally for site visits, inspections, or mobilizations</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong organizational skills</li><li>Operationally hands-on and detail-oriented</li><li>Clear and confident communicator</li><li>Collaborative and team-focused mindset</li><li>Proactive problem-solving and safety-driven approach</li><li>Effective multitasker under pressure</li><li>Technically proficient in logistics and tracking tools</li></ul>

Warehouse & Equipment Control Manager

As an HR Budget, Reporting and Regulatory Affairs Analyst, you will support the monitoring of HR Budget and Regulatory Affairs activities, as well as the preparation of internal and external reports, contributing to accurate data collection, analysis, reporting, and the effective execution of financial and regulatory processes and deliverables.What you will be doing&nbsp;<ul><li>Assist in the preparation of budget analyses and reports, supporting the monitoring of HR budget-related activities</li><li>Support the analysis and validation of workforce requirements, contributing to accurate workforce planning inputs</li><li>Collect and perform initial analysis of the Group’s headcount evolution, providing data that supports monitoring and decision-making</li><li>Collect budgeting input from various business areas, ensuring accurate and timely data entry for reporting and analysis purposes</li><li>Support the development and maintenance of Excel financial models, forecasts, and scenario analyses to assist budget monitoring and planning activities</li><li>Assist in the alignment, update, and improvement of the content of all Remuneration Policies and Annexes across the Group</li><li>Support the preparation of internal and external reports (e.g. FINREP, COR22) to ensure the Group’s compliance with regulatory requirements</li><li>Support the preparation of material for RemCo meetings and collaborate with other teams across HR to assist with the preparation and timely submission of their respective materials</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree, preferably in Economics, Finance, Accounting, Business Management, Engineering, or another relevant field</li><li>A Master’s degree in a relevant field (preferred)</li><li>One (1) to three (3) years of professional experience in budgeting, reporting, regulatory reporting, or a related analytical function, regardless of industry</li><li>Knowledge of budgeting analysis, HR data analysis, cost benefit analysis, reporting, and data collection and analysis processes will be considered an asset</li><li>Advanced proficiency in MS Office applications, particularly Excel and PowerPoint, including the use of complex Excel functions, Pivot Tables, formulas, and financial analysis/reporting tools</li><li>Strong communication, collaboration, and time management skills, with attention to detail when handling financial, workforce-related, and regulatory data</li><li>Strong analytical thinking skills to support reporting, forecasting, and regulatory deliverables</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

HR Budget, Reporting and Regulatory Affairs Analyst

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritise, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li><li>Fluent in English and German</li><li>Willing to work weekends and irregular hours which will include night shifts</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

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