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Απαραίτητα προσόντα<ul><li>Επικοινωνιακές δεξιότητες</li><li>Ανάλογη προϋπηρεσία</li><li>Γνώση της αγγλικής γλώσσας</li><li>Πνεύμα ομαδικότητας και συνεργασίας</li></ul>Παροχές<ul><li>Ικανοποιητικό πακέτο αποδοχών</li><li>Διαμονή σε περίπτωση που χρειαστεί</li><li>Διατροφή</li><li>Ευκαιρίες εξέλιξης</li></ul>

BARISTA

&nbsp;Απαραίτητα προσόντα<ul><li>Επικοινωνιακές δεξιότητες</li><li>Γνώσεις PMS Systems&nbsp;και Microsoft Office</li><li>Ανάλογη προϋπηρεσία&nbsp;</li><li>Γνώσεις αγγλικών&nbsp;</li><li>Γνώσεις Γερμανικών (θα θεωρηθεί επιπλέον προσόν)</li><li>Πνεύμα ομαδικότητας και συνεργασίας</li></ul>Παροχές<ul><li>Ικανοποιητικό πακέτο αποδοχών</li><li>Διαμονή</li><li>Διατροφή</li><li>Μεταφορά από&nbsp;και προς το Ηράκλειο</li><li>Ευκαιρίες εξέλιξης</li></ul>

Υπάλληλος Υποδοχής

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities&nbsp;- Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Professional appearance- Handling walk-in guests &amp; last minute reservations Requirements- Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros) &amp; Microsoft Office Benefits- Competitive remuneration package- Professional working environment- Continuous education and training- Accomodation in long dinstant hotels

RECEPTIONIST / Υπάλληλος Υποδοχής

Απαραίτητα προσόντα<ul><li>Επικοινωνιακές δεξιότητες</li><li>Ανάλογη προϋπηρεσία</li><li>Γνώσεις αγγλικών</li><li>Πνεύμα ομαδικότητας και συνεργασίας</li></ul>Παροχές<ul><li>Ικανοποιητικό πακέτο αποδοχών</li><li>Διαμονή</li><li>Διατροφή</li><li>Μεταφορά από&nbsp;και προς το Ηράκλειο</li><li>Ευκαιρίες εξέλιξης</li></ul>

WAITER/WAITRESS

We are looking for a dedicated cook to prepare high-quality meals in accordance with food health &amp; safety regulations, and Enorme Hotels standards. Responsibilities&nbsp;- Preparing and assembling ingredients for menu&nbsp;items- Preparing high-quality meals and food items&nbsp;according to company recipes- Ensuring that food portions and food presentation&nbsp;meet company standards- Monitoring supplies and re-ordering stock as needed- Ensuring that cooking utensils are clean before each use- Cleaning and sterilizing food preparation areas Requirements- High school diploma or GED- Proven experience working as a Cook- The ability to follow recipes- Teamwork spirit- Effective communication skills- Competitive remuneration package- Professional working environment- Continuous education and training Benefits- Accommodation in long distant hotels- Assisting other cooks to ensure that food orders are&nbsp;completed in a timely manner- Efficiently resolving problems with customers’ orders- Ensuring that food health and safety regulations&nbsp;are followed Interested applicants should apply a Curriculum Vitae at hr@enormehotels.comAll applications will be treated as strictly confidential.

COOK

Job Responsibilities<ul><li>Clean and tidy all areas to the standard cleanliness within time limits.</li><li>Clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas, so that hotel standards are met.</li><li>Create daily job lists and record all serviced rooms.</li><li>Report on any shortages, damages, or security issues.</li><li>Maintain equipment in good condition.</li><li>Polish silver accessories and metalwork such as fixtures and fittings.</li><li>Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.</li><li>Check stocking levels of all consumables.</li><li>Comply with health and safety regulation and act in line with company policies and licensing laws.</li><li>Observe precautions required to protect hotel and guest property, and report damage, theft, and/or any found items.</li><li>Handle reasonable guests’ complaints/requests and inform others when required.</li></ul>Job Requirements<ul><li>Minimum 3 years’ experience, ideally within a 5* Luxury Hotel</li><li>Flexibility and adaptability</li><li>Team spirit</li><li>High school diploma is a plus</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Hotel Maid – MYK.MAID

Job Responsibilities<ul><li>Always provide service according to fine dining standards,</li><li>Apply suggestive selling and upselling techniques adapted to guests and when required,</li><li>Handling complaints and issues of guests in a professional manner,</li><li>Always maintain outstanding hygiene to all work areas,</li><li>Cooperation with the rest of the restaurant employees and culinary team,</li><li>Monitoring pre - set and service procedures,</li><li>Ensure supplies are on a par stock level,</li><li>Process POS and payment procedures (visa-American Express-MC-gift vouchers),</li><li>Providing a friendly and professional guest experience according to LHW standards.</li></ul>Required Qualifications<ul><li>Min 2-3 years of experience in a similar position at upper-class hotels or restaurants,</li><li>Knowledge of restaurant, bar and wine terminology,</li><li>Customer service mentality and guest satisfaction driven,</li><li>Professional appearance and behavior,</li><li>Knowledge of hygiene and safety procedures,</li><li>Excellent POS knowledge,</li><li>Ability to work in a busy environment,</li><li>Ability to spot and resolve problems efficiently,</li><li>Excellent organizational skills,</li><li>Dynamic personality, with a team spirit,</li><li>Reliable and consistent,</li><li>Attention to detail,</li><li>Orientation to achieve goals,</li><li>Excellent command of both Greek and English. Any additional language knowledge is more than welcome,</li><li>Eagerness to develop skills and to evolve in the hospitality industry,</li><li>Possession of all health certificates required,</li><li>Degree/ diploma in the hospitality sector or related field will be considered a plus.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation and daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Head Waiter / Waiter / Assistant - MYK.HW.W.AW

Main Responsibilities<ul><li>Meet and greet guests in a professional and courteous manner as per corporate standards,</li><li>Carry out the transfer of hotel guests upon arrival, departure and/or during their stay to all locations requested on the island,</li><li>Responsible for the cleanliness, fueling and maintenance of vehicles,</li><li>Report any injuries, accidents, unsafe working conditions (if any),</li><li>Be physically able to carry luggage while on duty,</li><li>Ensure vehicle’s parking during night on the selected location,</li><li>Contribute to the promotion of Katikies Club services to Guests.</li></ul>Required Qualifications<ul><li>Holder of a driving License,</li><li>Previous Experience in a similar position,</li><li>Fluency in English; additional language will be considered as an asset,</li><li>Deep knowledge and ability to adhere to health &amp; safety regulations,</li><li>Excellent communication skills,</li><li>Able to keep an eye on the detail.</li></ul>Katikies Offers<ul><li>Competitive compensation package based one experience,</li><li>Accommodation &amp; Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with a photo of yourself along with the respective job code at hr@katikies.comAll applications will be treated in the strictest confidence.

Driver - MYK.DR

Duties &amp; Responsibilities:<ul><li>Handling all Wellness &amp; Spa treatments, as per the Katikies operational and treatment standards. Responsible for all related wellness activities, and for the safety of the guests in the treatment room,</li><li>Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of himself/herself and all personnel involved in the massage room operation,</li><li>Perform opening and closing procedures,</li><li>Schedule guest appointments,</li><li>Helps promoting the massage to the A.SPA members and the hotel guests,</li><li>Provides individualized bodywork treatments that meet the guests needs and expectations,</li><li>Assess guest needs and inquire about contraindications like any allergies, high blood pressure, and pregnancy before beginning the service,</li><li>Maintains spa and treatment room appearance, cleanliness according to standard operating procedures. Ensures that a high standard of service is maintained throughout the spa,</li><li>Assists in all areas of recreation and leisure operation, as and when required,</li><li>Carry out any other duties assigned by the management.</li></ul>Job Requirements:<ul><li>Previous experience within luxury Spa will be considered as an asset,</li><li>Skilled with equipment and devices used for treatments and beauty services,</li><li>Solid knowledge of anatomy,</li><li>Degree in Aesthetics and Cosmetology or Physiotherapy,</li><li>Certificate in manicure-pedicure, nail art, will be an asset,</li><li>Strong orientation for guest care and communication skills,</li><li>Professionalism and ability to integrate a hotel environment,</li><li>Outgoing personality ready to work within a team as well as individually with little supervision, with attention to detail.</li><li>Excellent reading, writing and oral proficiency in English language.</li></ul>Katikies Offers:<ul><li>A thorough and extensive initial training to International Spa Standards,</li><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation and daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidenciality.

Wellness & Spa Therapist – MYK.WS.THER

We are looking to recruit experienced and creative Head Bartender, competent to provide drinks of the highest quality to the hotel’s guests.Required Qualifications<ul><li>Planning cocktail menu,</li><li>Ability to train line staf,</li><li>Minimum 2-year experience in a similar position,</li><li>Customer service mentality and guest satisfaction driven,</li><li>Outstanding cocktail-making skills,</li><li>Thorough knowledge of and passion for spirits,</li><li>A complete working knowledge of all products served at the ba,</li><li>Experience in making different kinds of coffee and other non-alcoholic beverages,</li><li>Ability to keep track of stock and submit orders,</li><li>Working knowledge of POS systems (ideally Micros),</li><li>Ability to maintain workstation aligned to Hotel’s cleaning &amp; Hygiene standards,</li><li>Ability to comply to health and safety regulations,</li><li>High levels of energy &amp; diligence,</li><li>A keen eye for detail,</li><li>Strong interpersonal and upselling skills,</li><li>Good organizational skills,</li><li>Flexibility, reliability &amp; a spirit of cooperation,</li><li>Excellent communication skills and fluency in English.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation and daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the Job Code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Head Bartender – MYK.H.BAR

Job Responsibilities<ul><li>Works in the designated station as set by Executive Chef and Sous Chef,</li><li>Always possess a Can-Do attitude and work ethic at all Hotel’s areas and acts as an ambassador of Katikies Group,</li><li>Able to organize the assigned work area and efficiently put away orders,</li><li>Make sure that ordering and preparation sheets are fulfilled at the end of the shift,</li><li>Able to prepare and sells food within recommended time frames to meet Guest expectations,</li><li>Able to operate safely and effectively kitchen equipment like&nbsp;braising&nbsp;pan,&nbsp;baking&nbsp;ovens, stoves,&nbsp;grills, microwaves, fryers, meat slicers, water-bath circulators and Vacuum-pack machines,</li><li>Able to produce quality product in a timely and efficient manner for the guests or staff,</li><li>Responsible to maintain cleanliness, sanitation at the assigned work area,</li><li>Responsible for preparing and cooking all food items by the&nbsp;recipe&nbsp;and to specification,</li><li>Prepare ingredients for cooking, including portioning, chopping, and storing food,</li><li>Prepare all&nbsp;menu&nbsp;items by strictly following recipes and yield guide,</li><li>Cook food according to recipes, quality standards, presentation standards and food preparation checklist,</li><li>Slices, grind and cooks’ meats and vegetables using a full range of cooking methods,</li><li>Wash&nbsp;and peel fresh fruits, vegetables and also able to weigh, measure and&nbsp;mix&nbsp;ingredients on correct proportions,</li><li>Set-up the station with&nbsp;par&nbsp;stocks of menu items, and prepare the dishes designated for that station,</li><li>Checks supplies and prep lists and ensures all items are prepped in a timely fashion,</li><li>Replenishes service lines as needed and restocks and prepares the workstation for the next shift,</li><li>Ensures that all products are always stored properly in the correct location at the appropriate levels as well keep on order all health and safety regulation of labeling all prepped and just received goods,</li><li>Communicate any assistance needed during all periods and report any incidents to the Executive Chef &amp; Sous Chef to ensure optimum service to guests,</li><li>Check and ensure the correctness of the temperature of appliances and food,</li><li>Serve food in proper portions on to correct serving vessels and plates,</li><li>Wash and disinfect kitchen area, workstations, preparation tables, tools, knives, and all Kitchen equipment,</li><li>Maintain correct portion size and quality of the food to the hotel's standards.</li><li>Minimize waste and maintain controls to attain forecasted&nbsp;food cost,</li><li>Review&nbsp;status&nbsp;of work and follow-up actions required with the Executive Chef, Sous Chef and the coworkers, taking over your working station&nbsp; before ending the shift,</li><li>Assists other Team Members in the kitchen when needed or perform any other tasks assigned by the hotel management.</li></ul>Job Requirements<ul><li>A minimum of 3 years working experience in a similar position,</li><li>Previous experience in a 5* Luxury Hotel is desirable,</li><li>Ability to read/follow recipes and instructions provided for execution,</li><li>Good hygiene knowledge and HACCP Standards,</li><li>Ability to work fast and with accuracy,</li><li>Give emphasis on precision,</li><li>High level of energy and ability to work under pressure,</li><li>Advanced organizational and interpersonal skills,</li><li>Excellent command of English language.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at equipped apartments,</li><li>Daily meals while Hotel on operation,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Chef de Partie – KAT.CH.PA

Job Responsibilities<ul><li>Prepare food items for customers using a quality predetermined method in a timely and consistent manner,</li><li>Set up station with predetermined mise en place required to service,</li><li>An emphasis on precision and advanced organizational skills,</li><li>Practice sanitation and safety daily to ensure the total customer satisfaction,</li><li>Have knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.</li></ul>Job Requirements<ul><li>Previous experience in a 5* Luxury Hotel is desirable,</li><li>A minimum of 2 years working experience in a similar position,</li><li>Ability to read/follow recipes and instructions provided for execution,</li><li>Good hygiene knowledge and HACCP Standards,</li><li>Ability to work fast and with accuracy,</li><li>Give emphasis on precision,</li><li>High level of energy and ability to work under pressure,</li><li>Advanced organizational and interpersonal skills,</li><li>Excellent command of English language.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at equipped apartments,</li><li>Daily meals while Hotel on operation,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Commis – KAT.Commis

Job Responsibilities<ul><li>Works in the designated station as set by Executive Chef and Sous Chef,</li><li>Always possess a Can-Do attitude and work ethic at all Hotel’s areas and acts as an ambassador of Katikies Group,</li><li>Support the Chef de Partie or Sous Chef in the daily operation and work,</li><li>Work according to the menu specifications by the Chef de Partie,</li><li>Always keep work area in hygienic conditions according to the rules set by the hotel,</li><li>Control food stock and food cost in his section,</li><li>Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites,</li><li>Follow the instructions and recommendations from the immediate superiors to complete the daily tasks,</li><li>Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques,</li><li>Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions,</li><li>Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control.</li></ul>Job Requirements<ul><li>A minimum of 2 years working experience in a similar position,</li><li>Previous experience in a 5* Luxury Hotel is desirable,</li><li>Ability to read/follow recipes and instructions provided for execution,</li><li>Good hygiene knowledge and HACCP Standards,</li><li>Ability to work fast and with accuracy,</li><li>Give emphasis on precision,</li><li>High level of energy and ability to work under pressure,</li><li>Advanced organizational and interpersonal skills,</li><li>Excellent command of English language.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at equipped apartments,</li><li>Daily meals while Hotel on operation,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Demi Chef de Partie – KAT.DE.CHE.PA

Job Responsibilities<ul><li>Assisting the Housekeeping Executive by implementing, and keeping up-to-date policies, procedures, practices, and standards, monitoring the progress of implementation of the departmental objectives in line with the hotel business objectives,</li><li>Inspect all areas and take corrective measures to meet Hotel Standards in terms of cleanliness, maintenance, and supply,</li><li>Train, develop, schedule, and manage the performance of direct subordinates to ensure the efficient running of housekeeping operations,</li><li>Coordinate housekeeping duties with various departments such as Front Desk, Maintenance, Sales and Marketing, and Food &amp; Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner,</li><li>Participate in all pre-opening, refurbish and renovation projects planning, execution and final set up including snag lists,</li><li>Keep abreast of all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends,</li><li>Accomplish a set of administrative duties such as leading and attending meetings, writing reports and memos and other specific duties related to the job function.</li></ul>Job Requirements<ul><li>Minimum 1 years’ experience, ideally within a 5* Luxury Hotel,</li><li>Flexibility and adaptability,</li><li>Team Management &amp; Team spirit,</li><li>Good time management &amp; resistance to pressure,</li><li>University / College degree is an advantage.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Housekeeping Supervisor – MYK.H.SUP

We are looking to recruit a graceful and enthusiastic hostess with a talent for putting a smile on our guests’ faces.Required Qualifications<ul><li>Previous experience at a similar position.</li><li>Customer service mentality and attention to detail.</li><li>A welcoming, friendly nature with the warmest of smiles.</li><li>Professional appearance and behavior.</li><li>High levels of energy and diligence.</li><li>Excellent communication and organizational skills.</li><li>Excellent command of both Greek and English. Any additional language knowledge will be considered as a plus</li><li>Degree/ diploma in hospitality sector will be considered a plus.</li><li>Eagerness to develop skills and to evolve in the hospitality industry.</li><li>Team Spirit.</li></ul>Katikies Offers<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation and daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Hostess - MYK.HOS

Job Responsibilities:<ul><li>Provide highest service standards to our guests, welcome them in an exceptionally warm, polite, friendly, and professional manner.</li><li>Anticipate and handle guest issues and concerns in an accurate, efficient, and professional manner, including booking tours, making dinner reservations; arranging for ordering and delivering flowers, amenities; ensuring delivery of parcels and special deliveries to guest rooms; arranging for limousine, airport, and other transportation.</li><li>Initiate and respond to in-person and phone contact with guests to ensure all kind of reservations, excursions upon request, special events and entertainment are executed efficiently; assist guests with booking changes and inquiries regarding reservations.</li><li>Provide personalized solutions; build full knowledge of Resort and hotel facilities, services, and local area.</li><li>Offer any kind of assistance to the Front Office department; collaborate closely with all departments to maintain awareness of new promotions and communicate them effectively to all guests.</li><li>Ensure guest information is updated and accurate at all times.</li><li>Uphold the highest ethical and professional standards.</li><li>Always maintain a high standard of personal appearance and hygiene.</li><li>Ensure excellent response to all guest requests / complaints.</li><li>Maintain confidentiality of guest’s information and follow proper protocol.</li></ul>Job Requirements:<ul><li>Minimum 2 years of experience in a similar position, ideally within a 5* Luxury Hotel</li><li>Excellent knowledge of English language; a second language will be considered as an asset (Especially if speaks Mandarin)</li><li>Computer literacy and experience in Opera / Fidelio programs.</li><li>Strong interpersonal and organizational abilities, problem solving and multitasking.</li><li>Pleasant personality with enviable customer service skills, a team player passionate about the job and focused on providing high quality results.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Concierge - MYK.CON

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Receptionist - MYK.REC

Job Responsibilities:<ul><li>Clean and tidy all areas to the standard cleanliness within time limits.</li><li>Clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas, so that hotel standards are met.</li><li>Create daily job lists and record all serviced rooms.</li><li>Report on any shortages, damages, or security issues.</li><li>Maintain equipment in good condition.</li><li>Polish silver accessories and metalwork such as fixtures and fittings.</li><li>Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.</li><li>Check stocking levels of all consumables.</li><li>Comply with health and safety regulation and act in line with company policies and licensing laws.</li><li>Observe precautions required to protect hotel and guest property, and report damage, theft, and/or any found items.</li><li>Handle reasonable guests’ complaints/requests and inform others when required.</li></ul>Job Requirements<ul><li>Minimum 3 years’ experience, ideally within a 5* Luxury Hotel</li><li>Flexibility and adaptability</li><li>Team spirit</li><li>High school diploma is a plus</li></ul>Katikies Hotel Group Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code of interest and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Hotel Maid-SANT.MAID

We are currently looking to recruit passionate and dynamic Front of House professionals (Head Waiters, Waiters, Assistant Waiters) who pride themselves on their ability to deliver extraordinary levels of customer service. The ideal candidates will possess high levels of energy and diligence, a spirit of cooperation and togetherness and a keen eye for detail. They will be enthusiastic individuals with excellent communication skills and fluency in English.Job Responsibilities:<ul><li>Providing a friendly and professional guest experience according to LHW standards.</li><li>Apply suggestive selling and upselling techniques adapted to guests, when required.</li><li>Handling complaints and issues of guests in a professional manner.</li><li>Monitoring pre - set and service procedures.</li><li>Always maintain outstanding hygiene to all work areas.</li><li>Cooperation with the rest of the restaurant staff and kitchen team.</li><li>Ensure supplies be on a par stock level.</li><li>Process POS and payment procedures (visa-American Express-MC-gift vouchers).</li></ul>Required qualifications:<ul><li>Valid experience in a similar position at upper-class hotels or restaurants.</li><li>Knowledge of hygiene and safety procedures.</li><li>Possession of all health certificates required.</li><li>Orientation to achieve goals.</li><li>Excellent POS knowledge.</li><li>Excellent command of both Greek and English. Any additional language knowledge is more than welcome.</li><li>Degree/ diploma in the hospitality sector or related field will be considered a plus.</li><li>Customer service mentality and guest satisfaction driven.</li><li>Professional appearance and behavior.</li><li>Ability to work in a busy environment.</li><li>Ability to spot and resolve problems efficiently.</li><li>Excellent organizational skills.</li><li>Dynamic personality, with a team spirit.</li><li>Reliable and consistent.</li><li>Eagerness to develop skills and to evolve in the hospitality industry.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Head Waiter / Waiter / Assistant Waiter - SANT.HW.W.AW

Main Responsabilities<ul><li>Responsible for F&amp;B Operation functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

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